Total 2,255 Manager procurement executive job vacancies in Singapore

Our client is seeking an experienced and dynamic Director of Customer Service to lead our customer support team, ensuring exceptional service and satisfaction for their crypto users. The potential candidate will be required to relocate to Dubai and an excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders.

Responsibilities

Team Leadership:

Lead, inspire, and manage a high-performing customer service team. Foster a positive and customer-centric culture within the department.

Service Excellence:

Establish and uphold high standards for customer service, ensuring timely and accurate resolution of customer inquiries and issues.

Implement best practices to enhance the overall customer experience.

Strategic Planning:

Develop and implement strategies to optimize customer service operations in alignment with business goals.

Contribute to the development of customer-centric policies and procedures.

Customer Advocacy:

Advocate for customer needs and feedback within the organization.

Collaborate with other departments to drive improvements based on customer insights.

Quality Assurance:

Implement quality assurance processes to monitor and evaluate customer interactions.

Provide regular feedback and coaching to customer service representatives.

Technology Integration:

Collaborate with the technology team to implement and optimize customer service platforms, chatbots, and other support tools.

Stay informed about industry trends in customer service technology.

Training and Development:

Develop and deliver training programs for customer service representatives.

Ensure ongoing professional development to enhance team skills.

Metrics and Reporting:

Establish key performance indicators (KPIs) for the customer service team.

Monitor and analyze performance metrics, providing regular reports to senior management.

Crisis Management:

Develop and implement crisis management protocols for handling escalated customer issues.

Ensure effective communication during service outages or disruptions.

Customer Feedback and Surveys:

Implement customer feedback mechanisms, such as surveys and reviews, to gather insights for continuous improvement. Utilize feedback to drive strategic decisions and enhance customer satisfaction.

Qualifications:

• Proven 7+ experience in a leadership role within customer service, preferably in the crypto or fintech industry.
• Strong understanding of the crypto industry and digital financial services.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with the ability to align customer service efforts with overall business objectives.
• Familiarity with customer service technology and tools.
• Bachelor’s degree in Business, Marketing, or a related field.

Candidates interested in this role must be willing to relocate to Dubai. Candidates are required excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders

Please send your CV to [email protected] for consideration.

Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry based in Singapore, is seeking a Procurement Manager to join the client's team in Singapore. As a Procurement Manager, you will be responsible for managing the procurement process for ship supplies and ensuring timely delivery to vessels. This is a critical role that requires strong negotiation skills, supplier relationship management, and knowledge in maritime industry. If you are passionate about the maritime industry and have experience in procurement, we would love to hear from you.

Responsibilities

• Manage the end-to-end procurement process for ship supplies, including sourcing, contract negotiation, and order placement.
• Develop and maintain strong relationships with ship suppliers and negotiate favorable terms and pricing.
• Ensure the timely and accurate delivery of ship supplies to vessels.
• Monitor market trends and industry developments to identify potential suppliers and cost-saving opportunities.
• Collaborate with internal stakeholders to understand ship supply needs and priorities.
• Maintain accurate procurement records and documentation.
• Monitor supplier performance and address any issues or concerns.
• Stay updated on industry regulations and ensure compliance in ship supply procurement.

• Minimum of 5 years of experience in procurement.
• Strong knowledge of ship supplies and the marine industry.
• Proven experience in supplier management and contract negotiation.
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficient in procurement software and MS Office.
• Ability to work well in a fast-paced, deadline-driven environment.
• Attention to detail and ability to multitask.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Company Background – Partior Pte Ltd

Partior is a blockchain-based technology provider that is enabling the next generation of cross-border payments and value exchange.

An independent company that grew from the Project Ubin collaboration backed by the Monetary Authority of Singapore, Partior was founded in 2021 by J.P. Morgan, DBS and Temasek. In 2022, Standard Chartered was named as a fourth founding partner.

Partior aims to make digital clearing and settlement more efficient, reliable and secure for financial institutions worldwide by harnessing the key features of blockchain and smart contracts — programmability, immutability and traceability — to address the industry’s longstanding pain points.

There is an opening for an experienced Office Manager and Executive Assistant to support our COO and manage our office.

Key Professional Requirements

● Ability to work under pressure in a fast-paced, rapidly changing environment.

● Highly self-motivated, proactive, resourceful and has a can-do attitude

● Strong communication skills and the ability to deal with people of various levels in organization

● Well-organized, has strong attention to details, with an innate sense of how to prioritize.

● Fluent in English; other language skills will be an advantage.

● More than 10 years of experience as a Personal / Executive Assistant and/or Office Manager with several years of experience supporting senior executives in a fast-paced environment.

● Prior experience in a FinTech start-up

● Demonstrated proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)

● Ability to maintain confidentiality and a high degree of discretion in managing information

Key Responsibilities

• Manage and maintain calendars, including conference calls, travel and meetings across multiple time zones and partner with other team assistants accordingly.
• Provide organizational support for meetings such as conference room bookings, logistics, attendee management, meeting materials, refreshments etc.
• Administer and maintain filing systems
• Process invoices and expenses claims
• Ensure office efficiency by maintaining common areas, organizing procedures, handling correspondence, managing file systems, and overseeing supplies and equipment.
• Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships, and coordinate pantry deliveries when requested.
• Manage all aspects of space/infrastructure planning (ex: moves, additions, changes to workstations) and provide answers, resources, and solutions when requested
• Any other ad-hoc requests as and when required

Preferable Individual qualities

● Solution-driven: Practical and resourceful.

● Hands-on; willing and able to assist with ad-hoc requests from other teams.

● Team player and works well in a team that values open communication

Company's Profile

Prepare to embark on a dynamic journey in the realm of brand experience, contributing to innovative projects with a global reach, all while being part of a partnership with Julian Grey's client. With a rich history spanning three decades in the industry, our client is committed to fostering creativity and excellence. Offering an environment where your contributions make a significant impact, you'll collaborate with a passionate team, access continuous professional growth, and become part of a global network shaping the future of brand experiences.

Responsibilities :

• Identify and pursue new business opportunities within the events industry.
• Build and maintain a robust sales pipeline through proactive lead generation and networking.
• Conduct market research to stay informed about industry trends and competitors.
• Cultivate and nurture relationships with existing clients to ensure repeat business and referrals.
• Collaborate with clients to understand their event requirements and provide tailored solutions.
• Prepare and deliver compelling sales presentations to prospective clients.
• Clearly communicate the value proposition of our event services and how they meet the client's needs.
• Set and achieve ambitious sales targets, contributing to the overall revenue goals of the company.
• Regularly monitor and report on sales performance, identifying areas for improvement.

Requirements:

• Proven experience in sales within the events industry.
• Results-driven with a focus on exceeding sales targets.

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Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description

Sales:

· Achieving monthly and quarterly sales targets for S P Jain’s Global range of corporate education programs in Singapore and other assigned regions as appropriate

· Expanding the corporate education client network in the designated regions

· Managing existing corporate network and key accounts and expanding targeted revenues from them

· Identify specific corporate education and training needs on an ongoing basis for open ended and corporate education programs.

· Coordinating with the professors to design and deliver programs.

· Ensuring optimum visibility & merchandising of brands

Brand Management:

· Design and Implement promotions & marketing activities pertaining to corporate education.

· Reporting & analysis of sales & forecasting of monthly/quarterly sales plan

· Analysing market intelligence (Institutions, market share, competitor activity)

Corporate Relations:

· Sourcing for new companies for fulltime employment & internships via cold calling, LinkedIn Search etc.

· Maintaining & enhancing relations with exciting corporate partners

· Assist in organising networking and guest speaker’s events for current students.

· Provide internship administrative roles from matching and sourcing job roles.

· Database maintenance of corporates and internal reports

Requirements:

• Bachelor’s degree preferably sales/business administration or sales-related course.
• At least min 8 years of experience in the higher education industry or relevant industry
• Strong oral & written communication skills
• Results-driven
• Strong passion for sales
• Positive and enthusiastic to learn new things.
• Mature and Professional in communication