Funeral Director & Client Services Specialist
Full-time
Director/C-Level
1 month ago
Key Benefits:
Competitive salary up to $3,000 basic plus monthly commission and variable bonus.
Structured work schedule with alternating 5- and ..
Key Benefits:
- Competitive salary up to $3,000 basic plus monthly commission and variable bonus.
- Structured work schedule with alternating 5- and 6-day work weeks.
- Opportunities to provide meaningful support to families and clients.
- Gain experience in a unique and rewarding industry.
- Comprehensive training and close collaboration with operations and finance teams.
Job Description:
We are looking for compassionate and organized Funeral Directors to support our clients in planning and coordinating funeral services. You will handle client meetings, oversee funeral arrangements, and provide hands-on support, including the transfer of the dearly departed. If you are detail-oriented, empathetic, and comfortable working in this industry, join us to make a meaningful difference in our clients’ lives.
Roles & Responsibilities:
- Manage call center hotlines and ensure prompt follow-up actions.
- Coordinate funeral arrangements, ensuring smooth operations from start to finish.
- Conduct client meetings in the office, on-site, and through virtual communication.
- Assist in transferring the deceased to funeral homes.
- Collaborate closely with the operations team and finance department.
- Perform other ad-hoc duties as assigned.
Requirements:
- Fluent in English and Chinese (to liaise with Chinese-speaking clients and monks).
- Ability to thrive in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Self-motivated, detail-oriented, and able to work independently.
- Strong organizational skills and the ability to handle sensitive situations with care.
- Possess a Class 3 driver’s license.
- Relevant industry experience is a plus.
- Comfortable working in the funeral industry.
- Willing to work shift hours, including public holidays and overtime.
Additional Information:
- Location: Geylang Bahru.
- Week 1 & 3: 6 working days, Week 2 & 4: 5 working days (roster basis).
- Working hours: 8am to 5pm.
- Overtime, shift work, and public holidays required.
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