Total 265 procurement specialist job vacancies in edb sg singapore

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Operations Specialist

(4-5 months maternity cover)

As the social media Operations Specialist, you will help build and execute the social media strategy, initiatives, and projects for the world's largest technology company. Working with the Local and Regional Program Manager, you will support all things social — from always-on content and social-led campaigns to influencer activations and event amplification — by leading the day-to-day operations as well as content development and community management for the brand channels. As a social media strategist, project manager and community manager, you will wear many hats. Thus, the ability to analyze trends and situations quickly and pivot effectively is as critical to this role as deep audience understanding to build long-term strategies and plans.

Role:

• Support social marketing activities for the Singapore market, both always-on content, community management and campaigns
• Working closely with and partnering Program Manager, lead social media content strategy, and development, including editorial calendar, copy review and publishing for the Singapore markets
• Liaise with internal stakeholders and agencies to source assets, including images, videos, copy and design
• Be the filter for the Singapore market, ensuring regional programs are optimised for the local market
• Build and manage strong relationships with Creators in Singapore throughout various verticals to increase authentic advocacy and brand love
• Support the Program Manager in performance reporting, social media audits and competitive analyses

You:

• Degree in Business, Communications, or Marketing preferred, or equivalent industry experience
• 7+ years of experience in tech, marketing or related industry
• A passion for social media and content development
• Ability to communicate effectively – in written and verbal forms – in English
• A strategic and creative thinker who is able to navigate around an always-on social landscape
• Solid project management experience
• Proficient understanding of social media analytics
• Experience with a social media publishing tool like Sprinklr
• Ability to bring order and attention to detail to complex stages of each project
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Passionate about working as part of a larger team to deliver a common goal

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

This opportunity is ideal for the candidate who is looking to work with the top 1% billing client. As a key member of the team, you are highly collaborative, a self-starter, with strong problem-solving ability. Your track record speaks of you as a strategic operator who can get things done timely on brief and on budget.  You are organised, responsible and can work in an agile manner to meet the needs of fast-moving clients.

Key Responsibilities:

PROJECT DEVELOPMENT

• Strategise and ideate content led solutions proactively and in response to brief with the wider team. Work with teams to define best-in-class work quality and empower them to deliver in a way that exceeds our client’s expectations and monitor the overall perception of quality and reporting.
• Be responsible for inciting new briefs across existing and new clients.
• Identify causes and make recommendations to account leadership on how to improve ways of working.

PROJECT MANAGEMENT

• Responsible for the deliverables on assigned projects including brief response, briefing of the project to the third-party partners and client team management through the project to completion at highest level of quality.
• Ensure project revenue are up to date, from quotation to billing.

CONTENT EXPERTISE

• Knowledge of all aspects of our solutions across Insights, Strategy & Consulting, Content Creative & Production, Content Partnerships and Publishing & Distribution and how they apply across all aspects of the consumer journey.
• Continuous development and learning in and around the content space to advise and educate internal and external stakeholders.
• Understand how content is integrated into a media strategy and possess an understanding of social media data and landscape.
• Understand how brand and creative executions are developed into content led solutions and how they deliver on a client’s business objectives.
• Support team to develop case studies at the completion of each project.

As a Site Technology Specialist, you will work with clinical sites and provide technical support and expertise related to technology (Kidney imaging, cell therapy, radiology and renal ultrasounds).

You will:

• Provide clinical sites with technical support and expertise related to technology (Nuclear medicine, kidney imaging, interventional radiology)
• Assist in the design and implementation of study related forms, guidelines and manuals related to technologies
• Coordinate data collection related to technologies, including but not limited to nuclear medicine, radiology, etc.
• Provide technical and initiation support to sites
• Identify, track, and report specific technical timepoints in the study related to study procedures including imaging, scans, and other technologies
• Determine technical resources needed for project implementation, and communicates needs to department managers
• Organize technical training for project teams
• Provide support to the project teams to ensure proper documentation of study-specific assessments related to study technologies
• Support site initiation preparation and performs technical visits to assist the site team with technical aspects of the study
• Assist and advises the site monitor in the area of study technologies
• Provide relevant technology-related information to Business Development for proposals
• Prepare for and attends Bid Defense Meetings
• Attend and presents at Investigator’s Meetings

The Role

As the Customer Success Specialist, you'll be at the forefront of providing support to our partner restaurants. This is a role that involves a high volume of inbound and outbound communication with our partner base. To ensure we deliver exceptional support throughout the various stages of the partner lifecycle, our team operates as three focussed verticals:

1. Onboarding: responsible for guiding newly acquired partners through their first three months with Quandoo

2. Partner Support: our frontline team handling all incoming communication channels - phone, chat and email

3. Growth & Retention: nurtures the partner base post-onboarding with proactive, regular outreach

Your initial placement in one of the verticals will be based on your experience and the needs of the business. Inline with our commitment to personal development, you will have the opportunity to gain experience from other verticals to become an all-round customer success expert.

The Responsibilities:

• Provide a high-level of support to our partners restaurants

• Understand the partner lifecycle and how the three verticals work together 

• Work closely with the wider Customer Success team to ensure goals are being met across our partner base in the APAC region

• Become a trusted advisor to our partner restaurants by helping them gain the most out of our platform and reach optimum value

• Maintain an expert level understanding of our product and service to clearly communicate the value

• Have a commercially minded approach to nurturing our partner base

• Proactively engage with partners to mitigate churn risk through early assessment of their use of the Quandoo service and product

• Be the voice of our partners to provide internal feedback on how we can improve 

​​​​​​​

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

• Provide HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company’s overall business objectives
• Improve employee experience, engagement & retention through various initiatives
• Drive and support the development and delivery of cultural change plans and interventions
• Advise and support managers in performance management, employee career development and building of an effective talent pipeline & succession
• Partner with Compensation & Benefits team to regularly review market competitiveness, benefits and reward structures, ensuring equity and competitiveness
• Review HR policies & procedures and workflow processes in line with employment legislation and/or organizational changes to increase efficiency
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements
• Manage employee relations issues, ensuring fair and consistent resolution
• Develop positive working relationships with people through strong inter-personal skills.
• Build trust through assisting key stakeholders in solving people related issues successfully
• Adopt a service-oriented mindset and people-centricity in dealing with workforce and business stakeholders

Join Control Risks as a Regional Threat Intelligence Specialist supporting a Fortune 500 technology client! The Regional Threat Intelligence Specialist will work within the Global Security Intelligence function, supporting the collection, analysis, and dissemination of threat intelligence to stakeholders across the organization. This position will focus on a specific region, providing in-depth analysis and assessments of regional threats and trends, as well as actionable recommendations to mitigate risks. The Regional Threat Intelligence Specialist will be a key contributor to the development and maintenance of the organization's threat intelligence program.

Role tasks and responsibilities:

• Provide daily threat monitoring analysis to the client through monitoring of OSINT resources as it relates to the client’s data centers. 
• Identify, monitor, research, analyze and provide warnings regarding emerging threats and trends worldwide that may impact the client’s security planning and potentially impact the stability of its operations.
• Serve as a center point for the collection of information necessary for the analysis of the client’s security incident reports and suspicious activity logs on a global basis. 
• Produce well-informed, concise and relevant briefings/presentations tailored to varied stakeholders and business needs. 
• Perform content and copy editing on threat monitoring and intelligence analysis products.  

• Bachelor’s Degree with 3-5 years of experience in threat intelligence and intelligence gathering.
• Superior writing skills with a keen attention to detail. Strong written and verbal interpersonal and communication skills.
• Demonstrated knowledge of security analysis and risk assessments for physical security or security operations and planning.
• Superior research and Open-Source Intelligence (OSINT) skills. Quick-thinking and responsive during crisis events.
• Familiarity with or ability to quickly become expert in Seerist platform.
• Willingness to travel to locations in the APAC region.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

 Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Marketing Event Specialist – Private Wealth Clients

As moomoo expands its presence from its foundation in the retail to establishing itself in the private wealth sector , the Marketing Event Specialist will play a crucial role in this evolution. This position is responsible for leading the planning, execution, and evaluation of bespoke marketing events tailored for private wealth clients. By delivering exceptional, bespoke event experiences, this role aims to assist sales to strengthen client relationships, enhance moomoo’s brand reputation, and support business development goals in the private wealth sector, reflecting our commitment to empowering clients with innovative financial solutions.

Responsibilities

Event Planning and Execution

• Design and execute bespoke events (e.g., exclusive investment forums, lifestyle workshops, and luxury networking events) for private wealth clients.
• Develop a comprehensive event calendar aligned with business objectives and client needs.
• Coordinate with internal teams and external vendors to ensure seamless event delivery, including venue selection, guest experience, and logistics.

Client Engagement and Relationship Building

• Partner with Relationship Managers to identify target client segments and curate events that resonate with their interests.
• Enhance the client experience by integrating personalized elements and value-added services.

Result and Marketing

• Collaborate with the marketing team to develop pre-event promotions, invitations, and post-event follow-ups.
• Create event-related materials, including presentations, brochures, and other collateral, to effectively communicate value to clients.
• Evaluate event success using key metrics such as client attendance, feedback scores, and business outcomes (e.g., increased AUM).
• Provide detailed post-event reports with insights and recommendations for future improvements.
• Monitor budget adherence and ensure cost-effective event management.

This is an individual contributor role. Candidate will take full ownership of events from end to end.

If you are excited about contributing to the success of a fast-growing fintech company and possess the skills and passion we are looking for, we encourage you to apply. Join us at Moomoo SG and be part of a dynamic team shaping the future.

Please note that only short-listed candidates will be contacted.

Requirements

• Bachelor’s degree in Marketing, Event Management, Business, or related fields.
• 3-5 years of experience of hands-on experience in events gained from private wealth, luxury boutique or event agencies.

Skills and Competencies

• Strong project management skills with the ability to handle multiple events simultaneously.
• Excellent interpersonal and communication skills to interact with high-net-worth individuals.
• Passion for events and attention to details
• Proficiency in English and Chinese language would be an added advantage
• Understand marketing tools and CRM platforms
• Knowledge of financial products and services is a plus.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

OVERVIEW: 

Sportradar is the leading global provider of sports betting and sports entertainment products and services. Since 2001, we have occupied a unique position at the intersection of the sports, media and betting industries; providing sports federations, news media, consumer platforms and sports betting operators with a range of solutions to help grow their business. 

THE CHALLENGE

• Provide administrative support to the sales team by creating and managing sales opportunities.
• Assist in the preparation and follow-up of sales contracts.
• Collaborate with the sales team to develop and maintain customer relationships.
• Handle customer inquiries and provide product information.
• Coordinate with other departments such as products, finance, compliance and technical support to ensure smooth sales processes.
• Stay updated on product knowledge and industry trends to provide effective support to the sales team.

YOUR PROFILE

• Excellent proficiency in spoken and written English and Chinese.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and CRM software.
• Excellent organizational and time-management abilities.
• Ability to work effectively in a fast-paced environment and multitask.
• Attention to detail and problem-solving skills.

Your Career

As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

Your Impact

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Lead and support customer demonstrations that showcase our unique value proposition
• Scope and Lead Proof of Value (PoV) projects for prospective customers based on best practices to ensure technical win in your assigned opportunities
• Drive high technical validation and PoV win rates within your assigned specialization area
• Architect solutions that will help our customers strengthen and simplify their security posture
• Accelerate technical validation of proposed solutions within your specialization 
• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions
• Help our customers  build and develop further their services around Cortex solutions
• Lead conversations about industry trends and emerging changes to the security landscape 
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
• Assist account solutions consultants to respond effectively to RFIs/RFPs while serving as the main technical point of contact for Cortex
• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

Your Career

As a domain consultant for network security transformation, you provide technical expertise and guidance in customers' network security and zero trust journey. You will be key in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer’s cybersecurity partner.

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Lead and support customer demonstrations that showcase our unique value proposition
• Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities
• Architect solutions that will help our customers strengthen and simplify their security posture
• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
• Lead conversations about industry trends and emerging changes to the security landscape
• Responsible for discussing and highlighting product alignment with customer requirements and differentiation
• As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs
• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as a Talent Acquisition Operations Specialist (1 year contract).

A brief summary of your job responsibility:

• Assist in managing communications with candidates throughout the recruitment process to ensure a positive candidate experience.
• Posting of job descriptions on various platforms, ensuring alignment with the company’s branding and recruitment strategy.
• Provide support in maintaining recruitment records and databases, ensuring data integrity and compliance with HR policies.
• Work collaboratively with HR to ensure the recruitment process meets the needs of the business.
• Involve in the onboarding process for new hires, including preparing offer letters and orientation coordination, ensure a smooth onboarding process.
• Monitor and report on recruitment metrics, providing insights for process improvement.

To succeed in this role, you will ideally have:

• Minimum a year of experience in recruitment coordination or human resources support.

• Strong organizational skills and attention to detail to manage multiple tasks efficiently.

• Excellent communication skills to effectively liaise with candidates and internal stakeholders.

• Proficiency in using applicant tracking systems (ATS) and HRIS, with experience in Workday, Workable or similar tools being an advantage.
• Ability to maintain confidentiality and professionalism in handling sensitive information.
• Familiarity with online job boards.
• Problem-solving mindset and the ability to work in a fast-paced environment.

Join us and be a part of a mission-driven organization dedicated to improving digital trust!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now!"

We appreciate your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• We promote a learning culture and encourage you to grow and learn.

• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
• We have flexible working hours with hybrid working arrangements.

We are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.

As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product enquiries.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

• Min 3 years of working experience as an onsite Technician or relevant experience working with smart home appliances product
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

As a Governance Risk and Compliance Specialist to join our team, this role is crucial in developing and maintaining a robust culture of technology and cybersecurity risk governance across our organization.

The ideal candidate will have at least 5 years of relevant experience in ICT cybersecurity, data security, audit management, governance, and risk compliance management. He or She will be responsible for providing expert advice on cyber security requirements, reviewing and establishing ICT policies, and supporting various aspects of our tech governance framework.

• Develop the culture of Tech risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks.
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including Client internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore.
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders to:

• Track and monitor tech projects and initiatives to meet compliance requirements.
• Track and monitor of Key Risk Indicators and Control Self-Assessment as part of Tech governance framework.
• Track and monitor incident reporting, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Participate in consultation and conduct gap analysis against new or revised requirements.
• Assess and seek waiver approvals for deviations and risk treatment strategies.
• Organise risk forums, including monitoring of action plans.
• Coordinate and facilitate IT / cyber security audits.

o   Track remediation plans to address audit findings.

o   Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.

• Good years of relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred.
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.
• Relevant experience in data visualisation and analytics..

Location: On-site Client Office (Singapore)

This position requires you to be on-site, Monday - Friday

Salary: Up to 62000 SGD base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a People Experiences - Sr Technical Support Specialist to join our Fulfillment team. In this role, you'll play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Application Support organization, you'll need a versatile skill set to manage a broad range of applications within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. Our clients, Fortune 100 technology companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. 

About You:

• Familiar with end-to-end Customer/IT support processes 
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users  

Responsibilities: 

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Preferred Qualifications: 

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!

• Model Development: Design and develop AI/ML models for transaction monitoring, focusing on anomaly detection and risk scoring.
• Data Analysis: Analyze large datasets to identify trends, patterns, and potential risks associated with financial transactions.
• System Optimization: Continuously improve the performance of monitoring systems by tuning models, refining algorithms, and integrating new data sources.
• Regulatory Compliance: Ensure that transaction monitoring processes meet all regulatory requirements and industry standards, including AML/KYC.
• Collaboration: Work closely with cross-functional teams, including compliance, IT, and risk management, to align monitoring strategies with business objectives.
• Reporting and Documentation: Prepare detailed documentation of model development processes, performance metrics, and compliance efforts.
• Training and Support: Provide training and support to team members on transaction monitoring tools and AI/ML methodologies.
• Research: Stay updated on industry trends, emerging technologies, and best practices in transaction monitoring and AI/ML.

• Experience: 3+ years of experience in transaction monitoring, fraud detection, or financial crime risk management, with a strong focus on AI/ML applications.
• Technical Skills: Proficiency in programming languages (e.g., Python, R), experience with machine learning frameworks (e.g., TensorFlow, Scikit-learn), and familiarity with data visualization tools.
• Certifications: Relevant certifications (e.g., CAMS, CFE) are a plus.

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
• Prepare CI for all mediums and help Planners manage all material submission timelines.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Processing billing instructions with finance/shared service teams
• Mapping vendor invoices against billing instructions
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion before end of following month of activity
• Resolve/respond to client billing queries

We have a fantastic opportunity for a People Operations Excellence Specialist to join our People Operations Team. Within the broader Taylor & Francis People Team, the People Operations Excellence team possesses a specific set of skills that fosters internal knowledge and expertise to support our colleagues. This people-focused function allows for improved communication, quick response rates, clear processes, and accurate data. In short, the People Operations Excellence team ensures a seamless end to end colleague experience.

Closing Date: Applications will close on 27th Oct 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Processing transactional elements of employee lifecycle 
• Developing and maintaining positive relationships with local colleagues and centres of excellence​ 
• Proactively engage and embed with stakeholders across the People Team and aligned business area 
• Management of the HRIS systems to ensure colleague profiles are created, maintained and accurately updated with any changes throughout the month
• Handle diverse and confidential information requiring extreme accuracy, independent judgement and discretion
• Support continuous process improvements to increase effectiveness, efficiency and digitization, active identification of improvement areas and pro-active suggestion of potential improvements

In Store POSM Execution

• Co-develop and execute in store marketing plan for all brand activations & innovations based on Marketing Calendar
• Manage collaboration with suppliers/ agencies regarding POS material/display/gadgets to develop, design & implement the best choice to achieve required objectives
• Execute & Track in-store merchandising and promotional activities across various Retail channels
• Provide back-end support in the tracking of marketing spend on a monthly basis

In Store Activation

• Liaise with Sales Teams & Field Sales Operations on in store activation scheduling based on Marketing Calendar
• Source for GWP Premiums to support trade activities & channel exclusive promotions
• Liaise with Agencies to ensure end to end execution excellence for all in store activation events across all JDE Brands
• Manage & Track inventory for all premium items in the Warehouse & Activation Agency warehouse

      Administrative Duties

• Work with cross functional teams to reconcile monthly A&P Budget
• Manage procurement processes for all Trade related expenses

• Work closely with local markets and regional business stakeholders to analyse business processes and gather requirements, through facilitation of discovery sessions

• Manage projects from conception, all the way through to production deployment, within project timelines.

• Perform gap analysis and recommend optimal solutions to drive business improvements and long term efficiency

• Represent APAC in all discussions with foodpanda global counterparts to influence and align on strategic developments and act as the bridge between business and technical teams to deliver new product features

• Manage the list of open backlog items to ensure timely resolution of critical business features

• Ensure all system solutions are properly configured, tested, and implemented 

• Act as an escalation point to ensure the smooth running of daily business activities

• Conduct user training and maintain any associated documentation

The future has many facets: for the courageous, it is opportunity.

 The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Specialist Sales Planning & Operations
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Specialist Sales Planning and Operations within the Sales team.

The Specialist Sales Planning and Operations will be the lynchpin between the Sales team and internal and external key stakeholders. The successful candidate will support the dealership’s operations by serving as a key enabler for our internal sales processes and productivity. Your main responsibilities will include supporting sales operations, coordinating with other intra-company departments, and handling administrative duties.

• Undertake short to long-range planning in relation to the revenue objectives and demand & supply optimisation
• Manage and monitor sales-centric reports, such as sales forecasting, stock age, stock level, model mix, daily sales report etc
• Monitor and maintain the Vehicle Stock List, and provide input for vehicle ordering (such as configuration and options) into Porsche Vehicle Management System
• Track and manage the order bank and stock allocation
• Manage customer orders according to customer requirements and track to ensure timely delivery
• Collaborating with stakeholders and serve as the main liaison to ensure sales-centric matters such as shipment, homologation, PDI requests and Tequipment orders are handled and processed efficiently
• Providing vital administrative and operations support or any other ad-hoc duties assigned by the Management as required

• Degree in Economics, Business, Marketing, Finance, or related fields
• 2-3 years of working experience, preferably in Automotive / Luxury / Wholesale and Retail
• Proficient in MS Office Suite (e.g. Excel, Powerpoint)
• Competent in Data Analytics and usage of tools (e.g. Tableau, Power BI)
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Good judgment, dependable and a professional, supportive attitude.
• Commitment to adhere to and administer company policies, procedures and standards

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for a Senior technical SEO specialist who is excited about joining a global team and be part of our future success.  You will be part of a global marketing team, reporting into the Global Content and SEO lead. 

For the right candidate, there is a clear path for career progression, with the potential to advance to an SEO Manager role within 1-2 years, based on performance and the impact you make on the business.

Mission: As the Senior SEO Specialist at Sleek, your mission is to drive the visibility and online presence of our world-class website, ensuring it ranks for key terms and services in our core markets. By leveraging cutting-edge SEO strategies and technical expertise, you will help us become the go-to solution in our industry, optimising every aspect of our site to achieve sustainable growth and a dominant market position. Your work will be essential in making our website a leader in organic search performance globally.

Outcomes: 

1. Increased Organic Visibility and Traffic: Drive significant growth in organic search traffic by improving the website's rankings for high-priority keywords related to accounting, company formation, and compliance services in key markets like Australia, the UK, Singapore, and Hong Kong. Monitor and optimise SEO performance across all regions and services.

2. Improved Technical SEO and Site Health: Ensure that the website is technically optimised to world-class standards, addressing issues such as crawlability, indexation, site speed, and mobile usability. Conduct regular site audits and resolve technical SEO issues to maintain or improve rankings and search engine accessibility.

3. Collaborative Content Optimization: Work closely with the Head of Content to ensure that content is optimised for SEO and aligned with target keywords and business goals. Provide guidance and actionable insights to direct content efforts for maximum impact in search performance.

4. Increased Conversion Rates from Organic Traffic: Collaborate with content, marketing, and product teams to not only increase organic traffic but also improve the quality of leads by driving conversions through optimised landing pages. Ensure a seamless user journey from search to conversion, particularly for key service areas like healthcare accounting and other specialised services.

5. International SEO Leadership: Implement and manage SEO strategies for multi-regional websites, optimising content, metadata, and technical configurations for each market. Maintain strong visibility for critical terms and services in the UK, Australia, Singapore, and Hong Kong, ensuring localised SEO efforts are executed effectively.

To do this, you will have a minimum of 8  years experience in a technical SEO role. We are open to hiring globally for this role, so location is not important. 

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Data-driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Constructive candour: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness help build empathy, trust and great working relationships. 

Autonomy: We value independent thinkers who take ownership of their work and drive projects to completion. Autonomy means having the ability to make informed decisions, manage your time effectively, and follow through on responsibilities without needing constant oversight. It fosters a sense of trust and accountability, which is critical in a fast-paced environment where individual contributions have a significant impact on the business's overall success.

Curiosity: In an ever-evolving digital landscape, curiosity is key. It drives a desire to explore new ideas, technologies, and trends. A curious mind challenges the status quo and seeks out opportunities for improvement, ensuring that we stay at the forefront of industry advancements. Curiosity fosters continuous learning and innovation, enabling us to better serve our customers and adapt to market changes.

Some of the great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate.

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work towards listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Technical Test

• It is usually a 30-50 minute online assessment that will be conducted in real-time, while a member of staff is dialled into the call

Career deep dive 

• A ~60 minute chat with the Hiring Manager
• We’ll discuss your last couple of roles to understand your experience in more detail
• In addition, we’ll be trying to gauge your where your strengths lie

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

Control Risks is working with a global household-name company to identify and embed a Physical Security Specialist who will take responsibility for the day-to-day management of the client's security operations in South East Asia. Key duties of the role will include interacting with all corporate cross-functional partners and country leadership teams, vendor management and financial reporting, support for corporate events, and travel security.

This key role will require an individual who is passionate, self-motivated, proactive, quick-thinking, flexible, able to pivot when necessary, thorough and able to juggle multiple and diverse responsibilities with a strong emphasis on organization and unwavering attention to detail at all times. This is a demanding and fast-moving position that requires someone who is a proactive and positive thinker, and able to exercise good judgment and communication.

Responsibilities:

• Managing the day to day security operations at the client's corporate locations across South East Asia.
• Drive multiple security projects effectively including management of key performance indicators, vendor management and quality control. This will often include liaising with other members of the Enterprise Security or Environmental Health and Safety team to ensure alignment on new projects.
• Where necessary, contextualize and add regional specific vigor to global programs to further optimize overall program delivery.
• Develop key relationships with the client's corporate workplace teams, the landlord and third-party security vendors, ensuring cohesion across the site’s security and safety functions.
• Develop bespoke training packages in support of existing guard force and corporate security.
• Development and implementation of site incident management procedures.
• Support and liaise with the EHS team to ensure all standards are maintained across all facilities.
• Ensuring effective communication and reporting to the Regional Head of Security Operations and work towards the standards set by the wider security team.

• 5+ years experience in corporate security, and operational management.
• Bachelor’s degree required (or higher), relevant certifications (ex. CPP) a plus
• General understanding of security systems (cameras, card readers, radios, etc.)
• General understanding of incident response and crisis management
• A team player with an ability to supervise several projects in a fast-paced environment.
• Access to high-quality vendors, production support staff contacts.
• Ability to respond after hours to important, timely or urgent manners.
• Ability to be discreet and handle confidential information.
• Proficiency in Google Docs, Sheets, Gmail, Gdrive, MS Word, Excel.
• Understanding of how to prioritize and respond accordingly.
• Willingness to continue learning to ensure understanding of Netflix enterprise security approach.
• Strong written and verbal communication skills.
• Willingness to take educated risks and think out of the box.

Salary range: SGD 81k - 114k per annum + RSUs / MYR 85k - 132k per annum + RSUs

This role is located in Singapore / Kuala Lumpur.

A bit about the role:

As a member of the APAC Compliance team, you will work closely with Compliance Officers, Product, Operations and other teams to develop and implement testing and monitoring plans for our diverse region. 

Building trust 

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.

• Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.

• Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders. 

Strengthening the regulatory compliance framework

• Support regulatory and financial crime compliance monitoring and testing projects in APAC.

• Proactively monitor compliance health in the markets using data and visualisation tools.

• Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance health.

As part of the Compliance Assurance team in APAC, you’ll be able to develop and implement compliance testing and monitoring plans for different markets throughout APAC and provide assurance to key stakeholders on our processes/controls by collaborating with other teams. 

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework. 

• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets.

• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements. 

• Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.