Total 7 Director/C-Level product engineer job vacancies in d22 jurong jurong island tuas

Our company is an innovative, global healthcare leader that is committed to improving health and well-being around the world with a diversified portfolio of prescription medicines, vaccines and animal health products. We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, diabetes and cancer - while expanding our strengths in areas like vaccines and biologics.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

We are seeking an energetic, collaborative and self-driven professional to join the Digital Supply Chain value team to play an active role in transformation journey to become the leading digital supply chain organization that leverages data, technology and processes to deliver end to end solutions enabling enterprise-wide collaboration, customer satisfaction, and seamless orchestration.

WHAT YOU WILL DO

The Value Team Architect works closely with Product Line Leads, Product Managers and all squad members to create a modular, scalable solution that addresses/incorporates future architectural changes and designs.

Responsibilities

In collaboration with the Value Team Lead, Product Line Leads, Product Managers and Lead Engineers you will work on the following:

• Understand
  supply chain domain business use cases, opportunities and challenges
  current industry technology trends and introduce best practices to Value Team
• Create
  architecture deliverables and artifacts relevant for accountable architecture domain(s)
• Drive
  the technology strategy for the Value Team that aligns with the business needs and enterprise architecture strategy
  the notion of reusable architecture assets & standards such as current-state business/technology capability maps as well as future state planning roadmaps for the Value Team.
  Tech Center strategy for Digital Supply Chain organization by boosting collaboration within Singapore and across all locations in Technology Center network
  Our workforce pipeline in Value Team by leveraging company programs to onboard, mentor and upskill the leaders of the future in Technology Centers
• Partner with
  product teams to use agile, value-centric, business outcomes-oriented, and total cost of ownership-based principles to guide decision making
  product line solution architects to develop a documented business, solution, information, and data architecture for supply chain
  architecture community and leaders across the Value and Enabling Teams in the division focusing on data and analytics, manufacturing and quality systems
  Enterprise Architecture team to drive the adoption of company architecture standards and blueprints
• Manage
  Architecture Governance within the Value Team
• Train and mentor
  technical delivery teams to understand, embrace, and successfully implement solutions following the architecture strategy

WHAT YOU MUST HAVE

Education

• B.A./B.S. or M.A./M.S. in a scientific or technical discipline (such as computer science, engineering, biology, chemistry, etc.)

Required Experience and Skills

• 10+ years of relevant work experience in the pharmaceutical/life sciences or similar industry, with demonstrated hands-on experience in solution architecture and information system designs
• 10+ years of experience in leading development squads/ teams in global environment
• Strong understanding of enterprise, solution and information architecture principles
• Domain knowledge of technology for supply chain management including data and analytics platforms, ERP solutions, supply chain planning, warehousing, distribution and logistics
• Experience in working closely with a range of business lines to identify business needs and opportunities
• Experience with Agile ways of working, leading or working as part of scrum teams
• Experience as a change agent of transformation to product model organization/ operating model
• Excellent interpersonal and communication skills, with the ability to quickly establish productive working relationships with a variety of stakeholders
• Ability to perform under broad direction taking initiative and full responsibility for meeting allocated technical and/or project/supervisory objectives

Preferred Experience and Skills

• Demonstrated ability to solve problems with a sense of ownership, enthusiasm and innovation
• Knowledge of current cloud trends and offerings, and extensive hands-on experience and strong expertise in cloud engineering
• Certifications in AWS and/or modern data technologies

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Job Description & Requirements

Job Summary: The Product Director is a senior leadership role responsible for shaping and executing the product strategy of an organization. This position plays a pivotal role in defining, planning, and overseeing the development of products that meet customer needs, drive business growth, and align with the company's strategic goals. The Product Director typically reports to the Chief Product Officer or another executive leader.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the company's overall objectives.
Define and communicate product goals, key performance indicators (KPIs), and success metrics.

2. Market Research:Conduct market research to understand customer needs, market trends, and competitive landscapes.
Use insights to inform product development and enhancement decisions.

3. Product Roadmap:Create and manage a comprehensive product roadmap outlining short-term and long-term development plans.
Prioritize features and enhancements based on customer feedback, business value, and market dynamics.

4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
Create clear product specifications, user stories, and acceptance criteria.

5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
Ensure that the product is developed on time, within scope, and meets quality standards.

6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
Validate design decisions based on user feedback and usability testing.

7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
Address and prioritize issues and defects.

8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
Monitor product performance and gather user feedback after launch.

9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
Continuously monitor KPIs and adapt the product strategy as necessary.

10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.

2. Experience: A minimum of 5-8 years of experience in product management, with a proven track record of successful product launches and improvements, is typically required.

3. Market Knowledge: Strong understanding of the market, target audience, and industry trends relevant to the product.

4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).

5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.

6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: strong analytical and problem-solving abilities to address product challenges and make strategic decisions.

8. Leadership: Effective leadership and project management skills to guide the product development process.

9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.

10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Director is instrumental in driving the success of the organization's products, from concept to launch and beyond. They are responsible for shaping the product strategy, overseeing development, and optimizing performance to meet business objectives and customer satisfaction.

The User Experience Product Line Lead is a core and leadership position in Digital Services, our Digital Manufacuring Division responsible for leading the definition and implementation of User Experience strategy in our Digital Manufacuring Division. The Product Line Lead drives priorities setting and holistic value delivery of the UX capabilities across squads and products in Digital Services. The Product Lead collaborates and partners closely across product teams, our company value and enabling teams, our Manufacturing Operations, and IT CTO with product line UX professionals, UX researchers, UX/UI Designers, product managers, and business stakeholders at all levels to define, implement, maintain, and make innovative improvements to deliver user-centric and outcome-driven products and solutions.

The UX Product Line Lead sets the vision for best-in-class products, anticipating future business capabilities, emerging technologies, designs and best practices, ensuring that vision is realized through implementation and value delivery. This role will lead a product line team to create, scale and maintain our Digital Manufacuring Division UX solutions and capabilities to support digital transformations.

Primary Responsibilities:

• Accountable for Product roadmap (e.g., key capabilities delivered to the business) for designing, building, delivering, and maintaining UX products and technological capability enhancements
• Optimize team setup and delivery models across all functional areas, working with functional leads, while removing roadblocks and impediments, enabling efficient and effective product team delivery
• Translate business goals and end user needs into UX strategy, communicate product priorities to the development team, other matrixed teams, and vendor partners
• Oversee delivery of applications in the products and the on-going operations of cohesive & integrated applications
• Design, develop, and deliver a consistent product line vision, strategy, and roadmap for several products related to Experience Design, UX/UI, User Research, and Technical Product Management relevant to our company user environment.
• Partner with Product teams across our Digital Manufacuring Division and IT to develop, test, and deliver high quality, scalable, and reusable data and digital products
• Oversee Agile Scrum processes for product teams to define and prioritize backlog, create user stories, drive sprint planning and execution, standups, product demos, track velocity, burndown, and deliver retrospectives
• Demonstrated experience in leading strategic design and user-centric research and usability studies, and applying change management approaches to understand user needs and deliver results
• Manage, monitor and calibrate relevant metrics on UX effectiveness
• Demonstrated experience in leading UX designs using a variety of techniques, tools, and best practices to improve product usability, accessibility and desirability
• Lead, develop, upskill, and grow a high-performing and diverse User Experience team
• Set strategy for resource management within systems development, accountable for the allocation of resources for systems development programs, and maintain an overview of the contribution of such program to organizational success. Manage the quality and appropriateness of the work performed and delivers measurable business benefits
• Engage and partner with cross-functional stakeholders (value teams, domain leads, business partners, product owners, etc.) to build project plans and business cases that drive our Manufacuring Division business outcome and value realization while maintaining scalability of UX capabilities
• Ensure senior leaders and business stakeholders are consistently well informed about product strategy, capabilities, priorities, timelines, releases, issues, and risks
• Drive and reinforce highest standards and best practices in technical and operational excellence relevant for user experience
• Accountable for the management and optimization of the product line’s total cost of ownership (TCO)

Education:

• Bachelor’s degree in Computer Science, Engineering, Graphics Design, or related field.

Required Experience and Skills:

• Minimum of 8 years of relevant experience in a delivery lead, team lead, product owner, or product line lead capacity.
• Minimum of 5 years of relevant experience in leading the development and delivery of User Experience, Experience Design, UX Strategy.
• Demonstrated experience in software development lifecycle, agile methodologies e.g. Scrum, and relevant tools such as Jira and Confluence
• Experience in pharmaceutical manufacturing or similar area, building, managing, and leading high-performing, diverse, collaborative and geographically distributed digital product teams
• Solid knowledge and experience in UX capabilities, methodology, and tools to enable User Research, UX/UI Design, and Digital Product capabilities in Manufacturing, Quality, and Supply Chain domains.
• Strong leadership and team building skills and must be able to collaborate effectively with a group of high performing individuals in a fast-paced, agile, dynamic operational environment
• Experience in product and people management with Experience Design, Graphics Design, User Experience, and Data & Digital products knowledge, roadmap, and implementation (e.g., in an organizational unit with 10+ team members)​
• Demonstrated experience owning and delivering digital products​ throughout their entire lifecycle
• Proven ability to facilitate and break down complex product requirements into actionable strategy, implementation plan, and user stories
• Strong leadership skills and the proven ability to drive organizational change​ and alignment, and communicate technical information to senior executives
• Outstanding written and verbal communication skills – able to effectively communicate complex concepts in simple ways​
• Active coach and mentor whose goals are to grow, upskill, and maximize the squads’ potential​
• Strong understanding of modern architecture patterns​
• Demonstrated ability to partner with business stakeholders and navigate across conflicting priorities to balance critical tactical and strategic needs ​to achieve business goals and OKRs
• Strategic leader, with demonstrated ability to work in a global, broad, and diverse environment with a fair amount of ambiguity
• Growth and global mindset and ownership mentality with a passion to challenge status quo to find new solutions and drive out of the box ideas

Preferred Experience and Skills:

• MBA or Master’s degree in a relevant field
• Previous experience working in a global environment and transformational change
• Experience with manufacturing shopfloor or lab environments and digital culture is a plus
• Experience with P&L responsibility is a plus

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

JOB SUMMARY

Reporting to the Cluster Director of Facilities, the Chief Engineer is to manage and supervise the entire Engineering operation of the hotel. Areas included are mechanical & electrical equipment maintenance; air condition ventilation and refrigeration; plumbing, hot water system; structure ground and landscape; energy saving and other necessary work and documentation to maintain the property in an optimum and efficient condition without compromising the safety and comfort of the guests and the team.

What you will be DOING:

· Plan, execute and control all engineering works.

· Liaise, coordinate and supervise contractors on site for contracted job tasks in accordance with the contractual terms and conditions/ warranties. etc.

· Assist to develop and execute both long-term and short-term preventative maintenance and asset protection plans for building, guest rooms, plants and machineries and related equipment to ensure they are carried out dutifully.

· Ensure adequate inventories of tools, supplies and parts to manage repair requests timely.

· Ensure proper follow-through on all maintenance issues/requests timely.

· Manage and conduct checks to ensure all electrical and mechanical equipment are in good working condition at all times.

· Conduct safety inspections on all plants and machineries in compliance to statutory regulations and requirements.

· Responsible for any major equipment breakdowns and emergency situations in the hotel.

· Maintain purchasing record and equipment manuals etc.

· Ensure building and equipment licenses, permits and certifications are updated and valid at all times.

· Trouble-shoot all Engineering related issues and take immediate corrective actions.

· Assist to develop an engineering operating strategy that is aligned with the business strategy.

· Assist to develop and manage Engineering annual/monthly operating budget and capital expenditure.

· Manage monthly controllable expenses effectively (e.g., wages, heat, light and power, water consumption, tools and equipment, contract works, inventory, etc.).

· Participate and supervise renovation activities to ensure timely completion of projects within budgetary guidelines where applicable.

· Implement energy conservation plans and measures and conduct energy audits to ensure efficient consumption.

· Undertake renovation and/or ad-hoc special project as assigned.

· Conduct feasibility study and implement specific building/engineering projects where applicable.

· Lead, manage, supervise and coach the Engineering team.

· Conduct performance review for the Engineering team.

· Conduct on-the-job training for the Engineering team.

· Plan duty roster effectively and productively.

· Conduct daily shift briefing.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree/Diploma in Engineering or equivalent

· Minimum 5 years of relevant hospitality engineering working experience in a managerial appointment

· Strong business acumen, critical thinking and strategic decision-making skills

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Flexible with working days and hours including weekends and public holidays

Univers provides the world’s most comprehensive decarbonization system.

We help companies and countries optimize energy systems and reduce carbon emissions with accurate, reliable, and actionable decarbonization data. Our EnOS (Energy and Environment Operating System) platform connects on-the-ground operational technology and in-the-cloud intelligence to deliver real-time energy data and data-driven carbon monitoring, reporting, and abatement.

With 220 million sensors and smart devices connected, 550GW of renewable energy under management, and a community of over 500 customers, we’re helping the world’s leading businesses get the world to net zero—and what comes after it.

For more information, please visit https://univers.com/

We are seeking an experienced and highly skilled Product Management professional for Carbon Management Software to support our software product lifecycle management in the carbon and sustainability domain. The ideal candidate will have extensive expertise in product management as well as carbon domain expertise in carbon accounting standards, methodologies, net-zero management, and market application requirement.

The individual is responsible for offering carbon management subject matter expertise throughout product planning, design, and execution for carbon management products. You will play a crucial role in defining and shaping our carbon management product roadmap and introduction, ensuring product success, and driving market growth. As a Product Manager for Carbon Management Software, you will spearhead research, documentation, and alignment of Univers' product with current and future market needs as well as standards and regulations while ensuring product complies with audit and assurance requirements through proper software product structure, features, and compliance.

Relevant experience in technology product management and domain experience in sustainability and carbon management is required.

Director, Product Management (Carbon Management)

Responsibilities:

• Act as GHG emission accounting and climate actions subject matter expert on global GHG accounting standards, frameworks, and regulations
• Serve as go-to-person for all GHG accounting and Climate action rules, criteria, best practice, and compliance strategies
• Develop clear and concise business process documentation, such as product requirement documents and user stories, to communicate product requirements to software product architects and development teams
• Accountable for carbon management software scope and outcome to align with market best practice, trends, and the latest requirement
• Ensure the products are designed to comply with global and local accounting principles and guidelines
• Collaborate with BU leads and GTM teams to create and refine user stories and acceptance criteria
• Analyze and clarify user stories (business requirements) to establish a shared understanding of required behavior.
• Translate the current and emerging GHG accounting topics into product-oriented needs and features
• Defining user experience and user interface requirement to create easy-to-use intuitive and user-friendly products that cater to the target personas.
• Provide functional test and validation documentation to the QA team to ensure product aligns with requirements.
• Focus on standardization and common building blocks for a scalable and modular product to capture various calculation methods, accounting principles, emission factors, etc.
• Consult with external auditors and assurance firms for product certification, qualification, and approval.
• Define and track success metrics, adjusting approaches based on customer needs and business goals.
• Collaborate with cross-functional teams including Sales, Operations, Developer Engineers, Marketing, and Management, to deliver new product ideas and improve existing ones.
• Establish a shared vision across the organization by building consensus on product and functionality priorities.
• Develop top-tier product communication and training materials for internal and external use
• Maintain professionalism while respecting team members and colleagues.

Qualifications & Experience:

• Masters/Bachelor Degree in Technology/Environment
• At least 10 years+ of relevant experience in Product Lifecycle Management, with 2 years+ of experience in Carbon Management domain
• Knowledge of global sustainability and carbon management frameworks and standards, such as GHGP, SBTi, ISSB, ESRS, TCFD, SASB, GRESB, etc.
• Understanding of assurance and certification requirement
• Familiarity with data quality and scoring methodologies
• Skills in product lifecycle management and program execution
• Ability to work effectively with cross-functional teams in a matrix organization
• Excellent interpersonal communication skills to explain complex technical topics in an easily digestible manner
• Excellent analytical and problem-solving skills to assess complex scenarios and develop practical solutions to simplify implementation.
• Experience in gathering, documenting, and researching market requirements
• Excellent written and verbal communication skills
• Driven, structured, rigorous, detailed-oriented, team player, innovative and hardworking

The Innovation and Entrepreneurship (I&E) Office at NTU is established under the NTU I&E initiative to drive overall synergy, coordination and interaction among the pillars along the innovation and entrepreneurship value chain at NTU. The Office seeks to accelerate the University’s efforts to translate NTU’s scientific discoveries, innovations and creative work into technological and social entrepreneurship activities that benefit industry and society.

To propel technologies from prototype to market, the I&E Office is looking for a Chief Master Engineer to join the team. The Chief Master Engineer will be the main point of contact for prototyping and minimum viable product (MVP) services in NTU. He/she will spearhead the realisation of minimum viable product (MVP) in NTU to enhance the pipeline of technologies from NTU that successfully move from prototype to validation trials. He/she will establish <The Makerspace>, NTU’s MVP Atelier, as a compelling one-stop hub where NTU facuty, students and researchers get connected to the resources they need for MVP development, verification and validation.

Responsibilities

• Advise, mentor and coach teams on prototype and MVP (minimum viable product) conceptualisation, development, verification and validation.
• Provide hands-on technical guidance and support in the design, building, integration and testing of prototypes and MVPs to ensure their intended end-use objectives are met.
• Facilitate pilot trials to test and validate the performance of MVPs.
• Perform analysis of technology and market trends to identify emerging customer needs and applications of high potential.
• Lead the conceptualisation, planning and development of <The Makerspace>, NTU’s MVP Atelier to be established at the new Innovation Port.
• Manage the resources and funds in <The Makerspace> to optimise prototyping and MVP efforts at NTU.
• Serve as NTU’s main point-of-contact for prototype building and MVP services, providing the vital connection to NTU’s diverse facilities and expertise to empower cross-field research, development, testing and iteration, as well as optimisation of NTU’s in-house facilities and resources.
• Facilitate collaboration of NTU makers’ labs and other research labs/centres to foster synergies of resources and expertise.
• Provide a conduit between NTU faculty/student/ researchers and external design, protoyping and engineering firms / industry partners to facilitate provide the resources for the design, build and engineering of new solutions and products.
• Any other ad-hoc initiatives and projects undertaken by the Office.

Successful candidate can look forward to a rewarding career at NTU with ample opportunities for growth and development.

Requirements

Educational Qualification(s)

• A Master’s degree (or equivalent professional certification) and above in Engineering, Industrial Design or the Sciences.

Relevant Experience

• Minimum 5 years of proven technology/product design/development experience.
• Demonstrated experience in successfully delivering solutions to complex and ambiguous problems.

Knowledge Required

• Proven track record in project / product development / management.
• Some understanding of lean start-up methodologies or entrepreneurship education will be a plus.
• A knowledge of business models, start-up financing and primary market research for customer validation will also be beneficial.

Skills & Competencies

• Ability to apply engineering/scientific knowledge across multiple technical domains.
• Strong stakeholder management skills with an ability to build win-win working relationships with internal as well as external partners.
• Strong analytical skills with an acumen in identifying emerging market and industry trends.

Other Personal Attributes

• Keen interest in diverse design, engineering and technology fields with excellent hands-on skills.
• Resourceful and creative problem solver with an ability to connect the dots.
• Customer-centric collaborative team player with a strong disposition to learn and share knowledge.
• Self-starter with a positive, can-do spirit and growth mindset.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• Minimum of 8 years of industry experience with Cisco/Arista/Aruba (HPE).

- Layer 2 & 3 in an enterprise network (EIGRP and BGP protocols) in a multi-vendor deployment.

- SDWAN technologies (Palo Alto/CloudGenix) with multi-vendor approach (Cisco & Palo Alto)

- Expert level in debugging complex networking issues, proficient in packet capture analysis

- Experience with designing, building & operating large scale network systems/services

- Aruba enterprise controller-based architecture and their Central management product

• Minimum of 3 years of industry experience with Fabric/SDN VXLAN setup.

- Cisco ACI or VMWARE NSX-T solutions.

- Leaf/Spine CLOS network, VXLAN/EVPN architecture

• Experience in Wi-Fi Network principles such as, but not limited to:

- Tunneling protocols – SSL/TLS, IPSEC, GRE

- Network Resiliency – HA, local and regional failover, backups

- Network Security – 802.1x, EAP-PEAP, EAP-TLS, WPA2-AES, and Policy Based Access

• Experience and understanding of monitoring tools such as Splunk, SevOne, and other fault management tools

• CCNP or equivalent experience

• Minimum 3 years’ experience with software engineering/development

- SME level experience with Python and Unix/Linux shell (can write shell scripts)

- Knowledgeable on JIRA and Confluence

- Hands-on experience with orchestration tools (Ansible and Itential)

- Understand configuration management with tools such as HPNA and Forward Networks

- Hands-on experience with using source control: Bitbucket (preferred) or Git

Desired Skills:

• Knowledge of Agile framework & SCRUM ceremonies

• Excellent customer facing communication skills, customer support and knowledge of ITIL best practices

• B.S. degree in Computer Science, Engineering, Business, or equivalent

• Any direct/relevant experience with network technologies such as Firewall, Proxy, Content Inspection, DNS, DHCP, Load Balancing, and Authentication is preferred

• Excellent oral and written communication. – Must be able to communicate at all organizational levels

• Strong analytical skills. – Must be able to think outside the box.

• An eye for details, helps to prevent foreseeable issues

What you can expect

Network Services Operations organization is seeking a Network Reliability Engineer with experience in enterprise level Access/Data Center (DC)/Demilitarized Zone (DMZ) networking technologies, network automation (preferably Python) and monitoring tools. The role will be responsible for automation of manual and repetitive work processes, incident support and triaging, and change execution as part of a larger Network Reliability Engineering (NRE also known as SRE) team that is responsible for the management of the Access/DC/DMZ infrastructure.

The Chief Technology Organization:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.

• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.

• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

What you will do

• Work with several teams from Design Engineering to On-the-ground Operations to deliver best in class service levels for the Bank of America Access/DC/DMZ Networks

• Participate in the development of the Access/DC/DMZ Operational shop with the goal of efficiently supporting infrastructure at scale

• Have a proficient programming skillset (preferably Python) used to reduce manual and repetitive work

• Have a strong understanding of Network Automation Orchestration with tools such as Ansible and Itential

• Be able to understand device configurations from multiple vendors and analyze business problems and determine technical solutions as a result of end-to-end traffic analysis/troubleshooting