Total 666 production engineer job vacancies in singapore, Central Singapore

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Who are Tyk, and what do we do? 

The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)

If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica.

Our Mission

Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform.

Total flexibility, default remote, radical responsibility

We offer unlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier. 

If this sounds like an environment that you believe could work for you then read on to find out more:

The role:

Tyk Customer Support is the best in the business, we’ve been called ‘too fast’ by clients and we’re known for having knowledgeable and quality engineers responding to clients, no ‘first-line support’.

We’re looking for a Support Engineer to help us build on our reputation for great support, dealing with client support tickets, call requests and community forum posts. In this role you can also contribute to product development, helping implement features and contributing to product discussions, from a support perspective. 

We are helping our customers solve their critical API Management issues, whether that be through custom integrations, partnership relationships, or simply troubleshooting upgrades with their engineering team.

You will work with engineers from the product team to enhance our offering and convey the clients’ needs, as well as contribute to the product, support documentation and other supporting assets.

We’re looking for highly-technical people with Support Engineering experience, who are happy to hit the ground running and help to design what great customer support looks like at Tyk. In return we offer you the opportunity to build your skills as an engineer, through collaborating on our open source product and helping to validate and fix customer issues. 

What will this role be responsible for?

• Answering complex incoming customer tickets and requests, often involving troubleshooting and reading source code
• Supporting customers over screen shares/calls
• Validating customer bug reports
• Validating customer feature requests
• Own and manage severity issues for customers
• Effectively communicate customer support processes to clients
• Contribute to client facing content/documentation to support them better
• Build relationships with existing clients to better understand how they’re using Tyk
• Monitoring our community forum 
• Advocating for the customer at Tyk
• Contributing to the vision for Next Level Support at Tyk

What does their day-to-day involve?

• Reviewing the support queue and picking up issues
• Validating reports of bugs & discussing features with clients
• Monitoring the community forum & engaging with our users
• Inputting into release meetings, projects and support development
• Contributing to the product through bug fix and development work
• Continuous product learning and self development

Experience needed:

• Experience providing technical support for a complex product
• Experience working collaboratively with core engineering teams
• Experience with reading programming languages. Need to be able to read Tyks source code
• Enthusiasm for dealing directly with clients
• Should have experience in a server side programming language, Go would be extremely advantageous
• Good English writing skills
• Background in software development and/or solution architecture
• General usage of Linux, scripting and related utilities
• Client-facing activities such as video conference calls and in-person meetings
• Understanding of common internet technologies, protocols, standards and data formats

• Solid experience in backend engineering and/or solution architecture for complex systems.
• Experience with software engineering best practices (e.g. unit testing, code reviews, design documentation)

Skills (including education if relevant):

• Previous experience in a support engineering environment
• Familiarity with software development process
• Communication & customer focus

Here’s why you should join us:

• Everyone has unlimited paid holiday.
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
• Employee share scheme
• Generous parental leave
• Company retreats
• Volunteering Days
• Employee Wellbeing platform

We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? - to make what we do even better!

Our values tell the story of Tyk - here’s how:

• It’s ok to screw up!

We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have!

• The only stupid idea, is the untested one!

It’s in our DNA - starting a business with founders 12 hours apart, giving our gateway away for free - sure, we did that, and we’d do it again!

• Trust starts with you - make it count!

Trust is a two-way street - instill it from day one!

• Assume best intent!

We have each other’s back - we’re all on the same team. Think before you speak or act.

• Make things, better!

Always try to leave things better than when you found them - change is constant, inevitable and embraced! Be that change we want to see.

What’s it like to work here?! check it out: https://tyk.io/worklife/

Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

You can see more about us here https://tyk.io

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

We are looking for a Staff Platform Engineer with a particular focus on Databases to join our Developer Platform team. Working closely with the Data Engineering team and with other Staff and Principal engineers in the domain, you will be responsible for collaborating on design, development and runtime of automation solutions for all kinds of data storage systems. 

Note that this is not a traditional DBA role, our development teams are responsible for managing their database instances. Rather, this is a role which is responsible for creating solutions and automation to enable those development teams to deploy and run databases in a consistent and safe manner.

Responsibilities:

• Assist in network design, implementation, and maintenance.
• Support the installation and configuration of network equipment and systems.
• Monitor network performance and troubleshoot network issues.
• Collaborate with cross-functional teams to ensure the smooth operation of the network infrastructure.
• Assist in the planning and execution of network upgrades and enhancements.
• Perform network assessments and audits to identify and address security vulnerabilities.
• Create and maintain network documentation, including diagrams and configuration files.
• Stay up-to-date with industry trends and developments in network technology.
• Provide technical support to end users for network-related problems.

• Diploma or degree in Computer Science, Information Technology, or related field.
• Prior experience or internship in network engineering or related roles is a plus.
• Knowledge of networking concepts and protocols.
• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Relevant certifications (e.g., CCNA) are a plus.

Interested candidates who wish to apply for the advertised position, please click the 'APPLY' button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We’re searching for a IT Service Desk Support  to be part of our diverse team of talent here at NCS! If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together: 

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Provide Quality Management System Support (IQA)
• Plan and develop the IQA checklist based on the objectives and scope assigned.
• Conduct IQA via desk-check and verification of artefacts from performed processes.
• Analyse evidence that is necessary and sufficient for the IQA and draw the resulting conclusions.
• Prepare IQA findings and observations. Communicate and present to the auditees and management.
• Responsible for any follow-up verification and record the implementation and effectiveness of the corrective actions taken.
• Provide support on user queries of Quality Management systems and processes.

What are we looking for?

• Minimum 3 years working experience in Software Engineering Process Group (SEPG) or in a software environment that is CMMI or ISO 9001:2015 certified.
• Must be familiar with Capability Maturity Model Integration (CMMI) Development, software quality principles and ISO 9001 system.
• Must be familiar with software development life cycles and its related processes.
• Strong auditing and analytical skills with the ability to elicit root cause of process issue through asking the right questions.
• Ability to identify good practices and opportunities for improvement.
• Meticulous attention to details.
• Good communication and interpersonal skills.
• Customer-centered disposition with good listening skills and patience.
• Familiar with software and tools such as MS Excel, MS PowerPoint, Lotus Notes, JIRA, GitLab, Bitbucket, Confluence.
• Experience in agile development environment will be an added advantage.
• Degree or Diploma in Computer Science, Information Technology or related disciplines.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• M&E Consultancy Services for Building and Industrial project since Year 2003
• Specializing in: (1) ACMV System; (2) Kitchen Exhaust System; (3) Electrical Services; (4) Fire Sprinkler & Alarm System; (5) Water Plumbing Services; (6) Sanitary Plumbing Services; (7) Gas Plumbing Services.
• Location: Hougang | 5 days work week

Responsibilities:

• To supervise the timely execution of Mechanical/ Electrical works, maintain quality control and ensure that all installations are in accordance with the Working / Approved Drawings, and applicable local Codes, Regulations and Standards.
• To check quality of materials and samples delivered to site and report for materials not conforming to the specifications.
• To monitor and report on contractor's performance, progress against planned schedule and provide weekly progress reports.
• To prepare, monitor progress of rectification works and ensure all defects are satisfactorily rectified.
• To check mock-ups done on site, where necessary.
• To witness and ensure that the tests are carried out in accordance with approved method of statements.
• To carry out coordination of services.
• To attend site, progress, variation and coordination meetings.
• To assist in verifying and keeping records of all variations carried on site.
• To verify all reports and claims submitted by the contractors.
• To assists Mechanical and Electrical Engineer.
• To ensure all installation work is carried out with proper approval from Employer and relevant authorities and keep records.

YOUR RESUME MUST INCLUDE:

1. Expected salary

2. Past projects involved - What kind of building or constructions, duration, value, name, etc

3. Notice period

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

• At least Diploma in Mechanical or Electrical Engineering.

• Has experience in project management.

Salary

$3,000 - $4,000 (Higher salary subjected to review)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Oversee the Server (Virtualization, Linux, Windows) and Storage (SAN & NAS) operations and administrations governed by IT Security policies and guided by IT Best Practices (eg. ITIL processes).
• Server and Storage (disk & backup) technology architecture design, upgrades and day-to-day operations.
• Implement & maintenance of IT Automation and Orchestration.
• Diagnose and resolve environment system abends and abnormal operating problems using system logs, and other available logs and documents.
• Maintain all system & sub-system environments in compliance with the security guidelines.
• Assist with testing, implementation, and installation of each sub-system and associated software
• Install, customise, and administer system and application tool running on Server
• Perform problem analysis and resolution implementation to support system and application needs

What are we looking for?

• Have strong background in IT, Computer Science / Computer Engineering or related discipline.
• Have preferably with minimum 3 years of experience in designing, administering and maintaining new servers/storage based on Linux OS (SuSE, Red Hat), and Windows OS with good knowledge in disk storage and backup technologies.
• Working with Docker Containers and Kubernetes.
• Setting up and managing commercial cloud platform such as AWS, Azure or GCP.
• Infrastructure As Code, IT Automation Tool such as Ansible, Puppet.
• Must be able to work beyond business hours including weekend when necessary.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Administer, setup and maintain security posture of the network infrastructure.
• Collaborate with other infrastructure teams, e.g. Security, Server, Storage and Mainframe, etc to ensure business application service availability
• Maintain network infrastructure in compliance with the security guidelines.
• Assist with testing, implementation, and installation of new infrastructure or application system.
• Diagnose and resolve infrastructure issues.
• Ensure availability and optimal performance of network infrastructure to support the provisioning of business applications to public and staff.
• Maintain system documentation.
• Provide support to application team on technical questions.
• Participate in Disaster Recovery Operations
• Perform problem analysis and resolution implementation to support system and application needs.
• Raise and follow up on any problem cases with software vendors until issues are resolved.
• Apply regular maintenance and patching to resolve any known or reported defects and security alerts
• Monitor and maintain system availability and optimal performance in a 24x7 operating environment

What are we looking for?

• Experience collaborating in a project teams, delivering on key project milestones, and communicating effectively with a wide variety of people.
• Knowledge in conducting impact analysis, strategize, plan, and execute upgrade to new version.
• To be able to provide 24x7 on-call support on a rotation basis which at times require work outside of normal business hours to support critical tasks.
• Knowledge in the latest networking trends and patterns, including those in the Commercial Cloud
• Strong analytical skills with the ability to elicit root cause of issue through asking the right questions.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Provide technical support to a 24x7 operating data centre including the operation, maintenance and repair of all critical equipment and systems.
• Monitor the performance and availability of the IT services Processing of production jobs
• Assisting in monitoring and escalation of incidents related to computer hardware, operating system, application systems, data centre facilities and managing the security of the data centre
• Maintain the reliability, availability, performance of the event monitoring system to ensure service vendors meet agreed Service Level
• Involve in process improvement initiatives and projects for the data centre.

What are we looking for?

• Minimum NITEC / Higher NITEC Possess positive altitude and a keen interest in IT Demonstrate a strong sense of urgency and have good troubleshooting and problem-solving skills with good attention to detail
• Strong interpersonal skills and demonstrated ability to work in a team environment.
• Great attitude to bring the best out of the team.
• Comfortable to perform shift duties.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Your Career

As a Pre-Sales Systems Engineer, you are an important member of our technical sales team, identifying complex security challenges in your customers’ networks and driving solutions with our market-leading security products and services.

You are the technical sales representative of the company and focus on customer satisfaction with all that you do. You and your sales partner own the customer relationship and your goal is to help them detect and prevent advanced cyberattacks and breaches while safely enabling applications by deploying the full Palo Alto Networks platform so that they can confidently pursue network, cloud, and mobile technology initiatives.

Your Impact

• Understand and effectively present our security platform and solutions
• Work closely with Enterprise/Commercial customers in Cambodia, Laos & Myanmar (CLM)
• Create and deliver compelling demonstrations of Palo Alto Networks products and solutions
• Educate customers and partners on the modern network security landscape
• Identify and qualify new opportunities and support technical pre-sales activities to opportunity closure
• Expand the Palo Alto Networks install base within existing accounts
• Enable and leverage channel partners and work successfully in a channel-driven sales model
• Create evaluation test plans with customers and lead the evaluation process to a successful conclusion
• Differentiate from industry technologies and solution
• Assist customers through the support escalation process
• Continuous self-improvement and learning to maintain current technical knowledge and participate in technical communities of interest
• Identify problems in customer environments - effectively engages customers at the technical field and technical management levels
• Effective in customer-facing engagement, in writing, presentation, and creative problem-solving skills

• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.  
• Conduct M&E services site survey 
• Lead in the coordination with other disciplines in preparation of design deliveries 
• Produce Electrical design from concept to detail design 
• Assist Professional Engineer in liaison, preparation and follow up of Authority Submission.  
• Work closely with Clients / Architects/ Structural Engineers / Quantity Surveyors, etc.  
• Assist Project Manager in up-keeping the project ISO quality documentation and records.  
• Senior engineers must be able to lead projects and supervise a team of engineers / technicians.  

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates. ​

We're seeking a Software Development Engineer in Test (SDET) to join our team. As a key member of our QA team, you'll leverage your expertise in QA methodologies and Javascript programming language to develop robust automated test suites and ensure the quality of our software products. In this role, you'll collaborate closely with developers, product managers, and other stakeholders to identify test requirements, design test cases, and implement effective testing strategies. If you're passionate about quality assurance, automation, and driving continuous improvement in software development processes, we want to hear from you!

Position Duties 

• Design, develop, and maintain automated test scripts using Testim, Jenkins, Selenium
• Integrate automated tests with the continuous integration and continuous deployment (CI/CD) system.
• Collaborate closely with development teams to understand architectural design, and ensure code quality and testability.
• Analyze test results, debug issues and work with developers to resolve defects.
• Advocate for testability during the design phase of new features or system updates.
• Review requirements, specifications, and technical design documents to provide timely feedback.
• Perform manual testing when necessary, particularly for complex, large-scale features or systems.
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Investigate and use new testing technologies and methodologies to enhance our QA processes.
• Report bugs and errors to development teams.
• Mentor junior members of the QA team.

Who are you?

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3 years of experience as an SDET or similar role (6+ Experience as a Software Engineer or QA will be considered)
• 2 years of experience in JavaScript programming language, including modern frameworks and libraries such as Node.js, React, or Angular
• Strong knowledge of software QA methodologies, tools, and processes.
• Experience with writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Solid understanding of SQL and scripting.
• Familiarity with CI/CD tools and processes.
• Strong problem-solving skills and detail-oriented mindset.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a team environment
• Always learning!
  

How about the company work and environment?

• We call ourselves Sleekers!
• Our values are: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness
• We take corporate social responsibility very seriously at the company level and absorb the yearly carbon footprint of all of our employees
• Multicultural team with 15+ nationalities and as many languages spoken internally!
• Hybrid Work Arrangement
• Flexi Health Benefits
• We celebrate you: Sleek is an equal opportunity employer and welcomes applications regardless of race, ethnicity, religion, gender, age or identity

Join the Sleek family today!

A Tech Lead with expertise in both software development and DevOps practices. Will play a pivotal role in guiding our development and infrastructure teams, ensuring the successful delivery of software projects while implementing efficient DevOps processes.

If you are passionate about leading teams, driving innovation, and bridging the gap between development and operations, we encourage you to apply. Lead and manage a team of Senior Software Developers and DevOps Engineers, fostering collaboration and high performance Oversee the design and implementation of Continuous Integration (CI) and Continuous Deployment (CD) pipelines automating build, test, and deployment processes Collaborate with cross-functional teams to define and optimize DevOps strategies and workflows.

• Mentor and guide teams in adopting best practices for software development and DevOps, including code quality, security, and scalability.
• Identify and mitigate risks related to software delivery and operations, ensuring compliance with industry standards and regulations
• Collaborate with stakeholders to gather requirements, provide project updates, and address technical challenges.
• Stay up to date with industry trends, emerging technologies, and DevOps practices to drive continuous improvement.
• Lead and participate in the internal hiring process of suitable candidates from the tech industry, inclusive of assessment and decision-making.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Create and maintain data architectures
• Build and maintain platforms required for storage, extraction, transformation, and loading of data from a wide variety of data sources.
• Improve discoverability and distribution of analytical data to data analysts and data scientists.
• Implement best practices in data security throughout the lifecycle of analytical data.

What are we looking for?

• Background in Information Systems (IS), Computer Science or related field
• Experience in designing and maintaining data platforms such as data lakes, data warehouses and the associated data pipelines.
• Proficient in creating and maintaining complex data pipelines using tools such as Microsoft SQL Server Integration Services (SSIS).
• Experience in Commercial Cloud such as Amazon web Services (AWS), Google cloud Platform (GCP) and Microsoft Azure.
• Knowledge of data platforms such as Spark, Flink, Kafka, SQL and NoSQL databases, Airflow.
• Knowledge of the latest developments in data engineering and best practices in data management.
• Knowledge of cloud technologies in data platforms is a plus e.g. Snowflake, AWS Redshift, Google BigQuery, Azure Synapse.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Assist BA on user stories elaboration.
• Assist QA on test automation and bug fixes.
• Assist DevOps on build and release automation.
• Design and deliver working software applications to delight customers.
• Improve software quality using XP practices such as code review and unit testing.
• Adheres to the Software Craftsmanship Manifesto.
• Prepare architectural and other technical documents.

What are we looking for?

• Experience in front end development and implementation on the following technology/ languages:

• HTML
• CSS
• ASP.NET
• REACT
• JAVASCRIPT

• Experience with Agile software development practices such as Scrum (or equivalent)
• Experience with UX design best practices and a deep understanding of mobile-first and mobile responsive design
• Experience with Google Lighthouse Tool, particularly on SEO and Accessibility optimisation
• Experience with application security tools such as SonarQube, Fortify SCA or Web Inspect (or equivalent)
• Experience in configuration management/ source control systems like GIT or BITBUCKET (or equivalent)
• Experience in JavaScript/ browser troubleshooting and debugging practices and techniques
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Embrace DevSecOps culture and practices for application development.
• To be part of a cross-functional teams that would be responsible for the end-to-end delivery of IT services, that adopt a you-code-it, you-run-it approach to software product development and maintenance.
• Work with fellow developers, your Technical Lead, Product Owner and ScrumMaster in iteratively delivering IT solutions for both internal and external stakeholders of HDB.
• To be exposed to different aspects of software delivery, including solution design, CI/CD pipeline configurations, frontend and backend development, and test automation.
• Adaptability and thrives in dealing with uncertainties.
• To articulate software problems and proposed solutions clearly.
• Thrives in working as a team, and embraces a team-first mentality.
• Takes initiative, pride and ownership in work and possess a Growth mindset

What are we looking for?

• 3+ years frontend and/or backend software engineering experience in building scalable products, with a demonstrated ability in designing and building well-structured enterprise applications on commercial cloud:
• Adept skillsets in modern web application technology stack, such as React.js, Spring, FastAPI, Django, PostgreSQL.
• Experience in development and deployment on commercial cloud such as Amazon Web Services (AWS), Google Cloud Platform (GCP) and Microsoft Azure.
• Experience in containerisation technologies, such as Docker and Kubernetes.
• Exposure to infrastructure provision tools, such as Terraform and Ansible.
• Knowledge on the concept of DevSecOps and CI/CD, with experience in relevant CI technologies such as Git, Jenkins, and Bamboo.
• Understanding of the concept of Secure-By-Design Lifecycle for Agile and the utilisation of technologies for SAST and DAST.
• Practised Test-Driven Development with the utilisation of automated testing.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Primary Objective:

Platform (Database)

Perform Database Administration activities on Oracle, SQL Server, MYSQL, PostgreSQL and RDS Databases required to run Singapore operations:

• Hands-on experience on Configure and maintain database servers;
• Experience of High Availability (HA) and Disaster Recovery (DR) options for SQL Server and Oracle.
• Experience in installing, maintaining and managing Oracle RAC Production Databases.
• Experience in database migration of Oracle and MSSQL Server including Data Center Migration Projects.
• Experience in backup and restore using RMAN backup’s ASM to Non-ASM vice versa.
• Experience in handling incidents in critical Production Databases.
• Ensure IT is operated in a manner that complies with Bank Policies and frameworks, standards, circulars, guidelines and MAS regulated act, notices, circulars, and guidelines applicable to technology (Compliance, Audit, Risk Adherence). – Infra components
• Experience in Databases Hardening and Auditing in accordance with CIS standards.
• Manage database changes through change request process and provide status reports.
• Proactive monitoring of database performance, conduct analysis and implement proactive improvement measures.
• Perform periodic database refresh across different database environments.
• Proactive monitoring of database performance, conduct analysis and implement proactive improvement measures.
• Review the database design and implementation for new projects.
• Implement and maintain database security (create and maintain users and roles, assign privileges etc.).
• Respond promptly to incidents, investigate, and provide temporary and/or permanent resolution of incidents escalated.
• Handle general technical trouble shooting and provide advice to development teams.
• Experience on SQL Server Always ON, clustering, Replication and Oracle RAC, Data Guard.
• Strong knowledge of backups and recovery, Indexing and patching.
• Assist in annual budgeting – Infra components
• Provide day-to-day support for database components.
• Monitor and plan Tech refresh EOL/EOS for Databases

Key Responsibilities:

Strategy, Planning, Mgmt. Reporting

• Provide expert advice and support to technology management in the area of Database expertise
• Contribute in the formulation a comprehensive Branch IT strategy covering IT policies and procedures, security, architecture, business solutions and operational functional requirements
• Keep abreast of developments and innovations in the FI IT landscape with a focus on Databases.
• Provide mentorship, support and guidance to colleagues, share information and facilitate problem solving
• Contribute in the yearly budgeting for IT expenditures and investments.

Database and Cloud Operations

• Oversee performance monitoring of systems to ensure outstanding operational effectiveness at low operating costs – Cloud and non-Cloud for DB components
• Ensure prompt and efficient provision of IT support – Cloud infra and both Cloud and non- Cloud for DB, Middleware components
• Oversee contingency plans and ensure their adequacy – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
• Ensure IT assets are protected and secure – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
• Ensure IT operations run in a manner consistent with high score from audit, risk, compliance assessments. The following to be operationalized as standard procedure against all IT asset components – Cloud infra and both Cloud and non-Cloud for DB, Middleware components.:
  • Administrative Accounts – All admin accounts lodged into PAM solution per group IT Security guidelines and MAS notice 655 point 4.1
  • Patching – Patch notification process established with vendors and patch calendar updated, upon patch release assessment and implementation as needed Per patching guidelines and MAS notice 655 point 4.2
  • Hardening - Per component definition and enforcement against SG security standard and Group IT Security guidelines and SG addendum/s and MAS notice 655 point 4.3
  • Network Perimeter Defense – Network traffic and segments, firewalls, proxies, dns, vpn access setup in secure manner per group IT security guidelines and MAS notice 655 4.4
  • Malware – IT Security consulted and all required IT security protections installed on IT assets per MAS notice 655 point 4.5
  • Multi-factor Authentication – MFA, where applicable implement MFA of administrative and internet accounts with access to customer information using PAM per MAS notice 655 point 4.6
  • Logging and Monitoring – Security, Capacity, Downtime, Audit
  • Capacity Mgmt. – Pre-emptive monitoring (via monitoring), planning and execution of capacity upgrades as needed
  • EOL/EOS Upgrades – Per group guidelines. Track and execute upgrades and/or do risk assessment and deviation approval
  • Housekeeping – scripted clean-ups and truncations of logs and temp files after necessary archives executed
  • Backups – Required backup strategy per backup guidelines operationalized to central Backup Platform. Recurring scheduled backup validation activities scheduled and performed ongoing to ensure backups working per need. Note all cloud hosted workloads inclusive of logs must be backup and archived on premise data backup and archive solution.
  • Work with system stakeholders to ensure proper classification of system criticality and ensure design and architecture can meet the assessed criticality needs:
  • MAS 644 defined Critical system – Ensure DR setup and working and can achieve RTO within 4 hours, RPO within 2 hours and maximum unplanned downtime of not more than 4 hours per rolling 12 months;
  • MAS 644 defined non-critical system – Ensure HA/DR per stakeholder requirement.
  • BCM related activity planning and execution – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Raise CAB CR as necessary
  • Cutover related planning and execution – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Ensure and maintain adequate test environments in good working order to support enhancements and new projects; – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Define, modernize and enforce SDLC for both in-house and 3rd party solution platforms.
  • Ensure the setup, integrity and ongoing improvements to the AWS Landing zone.
  • Administer IOS apps store and Google play store for publishing bank mobile apps updates
  • Track IT related spend against budget. – Cloud infra and both Cloud and non-Cloud for DB, Middleware components.
  • Write Memos to authorize procurements – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Write Memos to get deviation approvals where required – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Assist project team in architecting, sizing and estimating Cloud infra and both Cloud and non-Cloud for DB, Middleware components costs for new workloads
  • Work with IT Security team to ensure security aspects incorporated
  • Setup and ensure non-production environments on cloud infra for new initiatives
  • Setup and automate deployment using landing zone pipeline platform
  • Work with vendor and/or business applications team to deploy changes to workload
  • Administer IOS apps store and Google play store for publishing bank mobile apps new
  • Write Memos to authorize procurements – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Write Memos to get deviation approvals where required – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

Regulatory and Procedural Expertise

• Keep up to date and refreshed on required reading related to guiding how IT must be run in a regulated Financial institution. Minimum read list:
  • MAS Technology Risk Management Guidelines (TRMG)
  • MAS Notice 644 – Technology Risk Management.
  • MAS Notice 655 – Cyber Hygiene
  • MAS Outsourcing Guidelines
  • RHB Group IT Security Guidelines and SG addendum/s
  • SG Patching Guidelines
  • SG Backup Guidelines
  • SG Technology Department Operational Manual (OM)
  • SG IT Standard Operational Procedures (SOP), and System Manuals (SM)
  • SG Procurement Operational Manual (OM)
  • AWS Well architected framework and 5 pillars whitepaper

Other Responsibilities

• Participate in Monthly Technology Department meetings.
• Participate in regular Team meeting.
• Use Department issue and work tracking platform.

Maintain and keep up to date team knowledge base and assist in updating team document assets such as system manual / standard operating procedures (SOP), and operations manuals

Join our team as a Network Engineer and play a crucial role in ensuring seamless technical operations. Here's what you'll be responsible for:

• Providing technical documentation support to Project & Solutions Teams, facilitating smooth handovers and maintaining accurate system documentation for our Maintenance support team.
• Collaborating with back-line support and vendor resources to diagnose and resolve technical issues promptly, ensuring minimal disruption to operations.
• Delivering post-sales installation and technical support directly to customers, guaranteeing efficient and effective network performance.
• Designing, installing, configuring, and maintaining our network and security infrastructure, including core switches, routers, and firewalls, to uphold the highest standards of reliability and security.
• Contributing to the planning, design, research, and installation of new or upgraded network hardware and software, driving innovation and efficiency.
• Demonstrating proficiency with Aruba switches and wireless technologies, as well as Cisco routers, firewalls, and switches, to optimize our network architecture.
• Utilizing strong troubleshooting skills to identify and resolve problems swiftly, providing effective workarounds and recommendations to maintain operational continuity.

Our ideal candidate will possess:

• At least ITE/Diploma/Advanced/Higher/Graduate Diploma/BEng/BSc in Engineering, Computer Science, Telecommunication, or a related field, showcasing dedication to technical excellence.
• A minimum of 1-3 years of experience in configuring and administering routers and switches, with a solid understanding of network systems, architecture, routing, switching, firewall, and security.
• Strong interpersonal and communication skills, enabling effective collaboration and interaction with stakeholders at all levels.
• Candidates with CCNA, CCNP, and Aruba product certifications will have an added advantage, demonstrating a commitment to continuous learning and expertise in leading technologies

• Collaborate closely with Level 1 network engineers to provide meticulous technical documentation support for Project & Solutions Teams, ensuring accuracy and completeness of project documentation, including detailed system designs and configurations.
• Partner with Level 3 network engineers to engage with back-line support and/or vendor support, leveraging expertise to swiftly diagnose and rectify technical problems, ensuring efficient resolution.
• Deliver comprehensive post-sales installation and technical assistance to customers, ensuring seamless implementation and operation of network and security infrastructure components.
• Actively participate in the design, installation, configuration, and maintenance of network and security infrastructure, adhering to established standards and best practices for core network switches, routers, and firewalls.
• Contribute to the planning, design, research, and installation of new or upgraded network hardware and software, collaborating effectively with cross-functional teams to fulfill project requirements and objectives.
• Utilize advanced knowledge of Aruba switches and wireless, Cisco routers, firewalls, and switches to optimize network infrastructure setup and performance.
• Demonstrate adept troubleshooting skills to swiftly identify problems and recommend effective workarounds or solutions, minimizing disruption to operations.
• Support the handover of as-built system documentation to the Maintenance support team, ensuring a seamless transition and ongoing support for deployed solutions.
• Foster positive relationships and collaboration through excellent interpersonal and communication skills, interacting effectively with team members, stakeholders, and customers at all levels.
• Collaborate with Level 3 network engineers to achieve project milestones and objectives, aligning with project timelines and goals effectively.

• Diploma or Bachelor's degree in Engineering, Computer Science, Telecommunications, or related field.
• Minimum 3 years of hands-on experience in configuring and administering routers and switches, with a focus on supporting enterprise-level network infrastructure.
• Strong understanding of network systems, architectures, routing, switching, firewall, and security principles.
• Excellent interpersonal and communication skills, with a proactive and results-driven approach to achieving objectives both independently and as part of a team.
• Familiarity with Aruba switches and wireless, Cisco routers, and switches preferred.
• Candidates with CCNA, CCNP, or Certified in Aruba products will be given preference.

• Spearhead technical documentation initiatives, ensuring meticulous accuracy and completeness in project documentation, encompassing system designs, configurations, and troubleshooting methodologies.
• Act as the focal point for escalated technical issues, delivering expert-level support to resolve intricate network problems and incidents swiftly.
• Collaborate seamlessly with Level 1 and Level 2 network engineers to conceptualize and implement cutting-edge network infrastructure solutions, guaranteeing alignment with project requisites and industry benchmarks.
• Lead the strategic planning, design, and execution of sophisticated network architectures, encompassing high-availability configurations, network segmentation, and robust security measures.
• Mentor and empower junior network engineers through comprehensive training and knowledge sharing sessions, enhancing team capabilities and overall performance.
• Conduct regular evaluations and assessments of network performance and security posture, proactively pinpointing areas for enhancement and executing requisite changes.
• Engage actively in project deliberations and meetings, offering invaluable technical insights and recommendations to project teams and stakeholders.
• Remain abreast of emerging technologies and industry trends, assessing their potential impact on network infrastructure and advocating strategic initiatives to augment network capabilities.
• Foster and maintain robust relationships with vendors and third-party providers, ensuring seamless collaboration and support for network-related endeavors.
• Represent the organization as a distinguished subject matter expert in network engineering, showcasing thought leadership and contributing actively to industry discourse and events.

• Bachelor's degree in Engineering, Computer Science, Telecommunications, or a related field.
• Minimum of 5 years of hands-on experience in network engineering, with a strong emphasis on designing, implementing, and supporting enterprise-level network infrastructure.
• Profound expertise in network protocols, technologies, and architectures, encompassing routing, switching, VLANs, VPNs, and firewalls.
• Extensive hands-on experience with Cisco routers, switches, and firewalls, alongside Aruba switches and wireless solutions.
• Exceptional analytical and problem-solving skills, adept at diagnosing and resolving complex network issues efficiently.
• Outstanding communication and interpersonal aptitude, proficient in collaborating effectively with team members, stakeholders, and external partners.
• Demonstrated leadership prowess, with prior experience in mentoring junior team members and leading cross-functional projects.
• Proven ability to work autonomously, adept at prioritizing tasks effectively and meeting project deadlines in a dynamic environment.
• Strong commitment to continuous learning and professional development, with a passion for staying updated on new technologies and best practices in network engineering.
• Preferred certifications include CCNP, CCIE, or equivalent.

The IT Support Engineer I is responsible for providing local and remote technical services to Dynatrace employees worldwide through a variety of media including support portals, email, chat and videoconferencing. The role requires strong technical analysis and problem-solving skills and operates autonomously to implement proactive customer technical solutions.

Ability to work within a global team is imperative and experience working internationally/across multiple time zones is preferable. You must have a desire to work within and contribute to global procedures and practices.

Responsibilities:

• Responsible for end-to-end Incident, Service Request and Problem management including qualified escalation to Business Systems and Infrastructure specialists where necessary.
• Responsible for executing local and regional projects as part of global programs such as the deployment of new client hardware and software technologies; asset logistics and demand management; office relocations.
• Responsible for creating and maintaining process & workflow documentation related to Service Desk operations for both internal and customer use cases.
• Provides regional and global client support as required; primarily the support and maintenance of client hardware including MacBooks, iPhones and PC laptops.
• Provides suggestions and feedback for team & workplace operational process improvement.

The School of Electrical and Electronic Engineering is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. With more than 130 faculty members and an enrolment of more than 4,000, of which close to 1,000 are graduate students, it is one of the largest EEE schools in the world and ranks 4th in the field of Electrical & Electronic Engineering in the 2021 QS World University Rankings by Subjects.

EEE is inviting applications for the position of Senior Research Engineer I. The Senior Research Engineer I (USRP and Experimental Platform Development) will be mainly responsible for the programming on Labview platform to support the USRP based wireless communication systems.

Key Responsibilities:

• Responsible for USRP based wireless communication system building and corresponding platform programming.

• Have solid background on wireless communication, especially for antenna design and microwave transmission.

• Develop Labview based codes, and implement corresponding algorithms in wireless communication systems.

• Prototyping the SS-CPM/PD-NOMA and FH-SCMA/CD-NOMA algorithms into USRP-2974 with NI Labview and test its efficacy in the lab environment.

• To demonstrate the above algorithms in the laboratory with a minimum of 3 nodes, and evaluate the performance of the algorithms.

• Work with team members to ensure smooth integration of various subsystems.

• Document all processes and implementation.

• Manage tasks according to the project schedule.

• Work closely with PI, team members and collaborators to ensure timely and efficient completion of project milestones.

• Keep track of technology trends.

Job Requirements:

• Bachelor’s degree and above in Electronic Engineering or related field from a reputable university.

• Diploma with good industry experience may also be considered.

• Experience in embedded software development.

• Proficient and good skill in c programing, able to design corresponding code according to project requirement

• Candidate with knowledge of SCMA, CPM and NOMA would be preferred.

• Good understanding and ability in wireless communication systems, especially for antenna design and microwave transmission.

• Able to multi-task and work in a dynamic environment.

• Fluent verbal and written communications in English.

• Experiences in USRP development, wireless communication system building.

• Experiences in programming software (e.g., MATLAB, C, and C++).

We regret that only shortlisted candidates will be notified.