Total 1,173 production executive job vacancies in NTU Novena Campus, Singapore

ClearSK Healthcare Group is an international aesthetics clinic chain with a presence in Shanghai and Singapore. We are dedicated to providing top-quality medical aesthetics treatments and services to our clients. As we continue to expand and grow, we are looking for a driven and talented Corporate Admin and HR Executive to join our dynamic team.

As a Corporate Admin and HR Executive, you will play a crucial role in supporting our HR Manager in various HR-related tasks and ensuring the smooth running of our office. With our presence in Shanghai and Singapore, you will need to possess a good command of English and Chinese and be able to work comfortably across different cultures with both Singaporean and international counterparts within the group.

The suitable candidates can expect the following attractive benefits package:

- An attractive Salary Package and 5 working days per week.

- Comprehensive on job training and professional guidance provided.

Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Office near Novena MRT station.

Responsibilities:

• Assist in maintaining physical and digital personnel records, including employment contracts.
• Update internal databases with new hire information and ensure data accuracy.
• Assist in updating the Employee Handbook and HR Policy to reflect current best practices.
• Support all recruitment activities, including posting and removing job ads.
• Schedule job interviews and liaise with candidates as needed.
• Assist HR Manager in MOM work pass administration for foreign employees.
• Assist in the onboarding and exit clearance process of employees.
• Support HR Manager in Leave Management.
• Prepare weekly or monthly HR reports for management review.
• Handle claims, including employees’ and directors’ reimbursement.
• Administer training programs, both internally and externally, when required.
• Provide administrative support to ensure the smooth running of the office and its resources.
• Assist with filing, scanning, and printing of documents for the office and company facilities.
• Collaborate closely with managers to implement policies aimed at attracting, retaining, and motivating employees.
• Perform other ad-hoc duties as assigned.

What We're Looking For:

• Candidate must possess Diploma in polytechnic in Singapore or Degree in Administration Management, Human Resource Management or equivalent in reputable institution·
• Or 2 years of experience preferably from service / hospitality / healthcare / retail industry.
• Experience working in fast-growing SMEs will be an advantage
• Good in planning and organizing work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment
• A multi-tasker and learner with self-motivation and integrity
• Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems
• Strong planning and organizational skills, with a proficiency in numeracy and analytical abilities.

What We Offer:

• An attractive Salary Package and 5 working days per week.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Benefits include a generous package of free medical aesthetics treatments.
• Medical Benefits for all employees.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Exclusive staff discounts on our products and services.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals.

You will find yourself working in a challenging environment, where your capabilities will be developed to the max. High performers will be selected for overseas assignments to contribute to our overseas subsidiaries as well as to learn from our counterparts.

Responsibilities

Finance & Accounting

• Report to Financial Controller who is a qualified CPA / Chartered Accountant
• Liaise and coordinate with outsourced accounting firm on finance matters.
• Manage Account Payable and/or Receivable
• Ensure financial records are maintained in an effective, up to date and accurate manner
• Work closely with the Financial Controller to maintain, review and implement financial and accounting policies to ensure compliance with company’s policies and good governance, practice and standards.
• Assist in any other finance-related matters as required

Administration

• Liaise and coordinate with outsourced corporate services firm on SOP audit & compliance
• Other Ad-hoc duties if assigned.

Requirements

• Minimum Diploma or Degree in Finance, Accounting or Business fields
• 2 years experience preferably from service / hospitality / healthcare / retail industry.
• Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.
• Candidate who are undergoing CPA training program are welcome to apply
• Experience working in fast-growing SMEs will be an advantage
• Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment
• A multi-tasker and learner with self-motivation and integrity
• Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

• 5-day work week
• Medical Benefits
• Opportunity to embark on Management Trainee Program
• Reward and recognition program that appreciate the most competent and brightest
• Promotion based on performance
• Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is an equal opportunity employer and we encourage all qualified candidates to apply.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetic centres in Singapore, Shanghai and Hangzhou China. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

Job Responsibilities:

· Report to Financial Controller who is a qualified CPA / Chartered Accountant

· Execute the company’s inventory policy

· Manage the company’s inventory system including stock profiles and locations

· Churning of necessary daily and weekly Inventory/Purchasing reports

· Ensure incoming goods are receipted and managed appropriately in Finance aspect

· Review historical data to build timely forecasts for assigned markets

· Responsible for planning periodic stock checks via audit work and stock takes

· Perform reconciliation or audit after physical counts and liaise with business units to rectify variance

· Monitor inventory stock -cards and systems to maintain safety stock level to avoid ‘’out-of-stock’’ situations

· Audit check on stock flow accuracy

· Timely update stock movement in physical stock-card and inventory system

· Check on supplier invoices

· Assist in other financial matters

Requirements:

· Minimum Diploma or Degree in Finance, Accounting or Business fields

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry

· Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.

· Candidate who are undergoing CPA training program are welcome to apply

· Experience working in fast-growing SMEs will be an advantage

· Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal skills

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.

· Enjoy working in fast-paced and dynamic environment

· A multi-tasker and learner with self-motivation and integrity

· Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

5-day work week

Medical Benefits

Opportunity to embark on Management Trainee Program

Reward and recognition program that appreciate the most competent and brightest

Promotion based on performance

Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is an equal opportunity employer and we encourage all qualified candidates to apply.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Digital Marketing Executive to become part of our dynamic team.

As a Telesales cum Digital Marketing Executive at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, Whatsapp &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Job Description

Responsibilities:

Telesales Responsibilities:

1. Convert customer inquiries into appointments and online sales, showcasing your exceptional sales acumen.
2. Efficiently negotiate and book appointments based on customer preferences into our efficient online booking system.
3. Handle inbound and outbound calls, providing exemplary customer service, and ensuring customer satisfaction. You will also be responsible for placating unhappy customers, and when necessary, escalating cases to the service manager or management for follow-up.
4. Avail yourself of training provided to effectively use standard phone scripts, filter calling leads from our customer database, and manage the computerized call/text systems securely.
5. Reach out to absentee customers and persuade them to return for visits or treatment appointments, showcasing your persuasive skills.
6. Optimize booking schedules by rescheduling customers' appointments from no-show slots and reallocating overbooked slots/doctors to under-booked ones.
7. Learn to enter sales invoices and manage package utilization/deductions on a timely basis while ensuring the completeness of the sales contract.

Digital Marketing Responsibilities:

1. Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, showcasing your digital marketing expertise.
2. Leverage your excellent communication skills to engage potential customers and effectively convert inquiries into appointments or sales.
3. Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service, thereby contributing to our clinic's growth and success.
4. Stay updated with the latest marketing technologies, continuously learning and integrating new advancements, such as ChatGPT, into our marketing strategies.
5. Work closely with our in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customer reviews, fostering a collaborative and innovative work environment.
6. Provide invaluable assistance in planning, organizing, and executing online sales events, contributing to the clinic's achievements.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• At least 3 years of experience in digital marketing, ideally in the healthcare or aesthetics industry.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• A tech-savvy individual with a solid understanding of digital marketing tools and platforms.
• Creative thinking combined with a data-driven approach to marketing.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Join us at ClearSK Healthcare, and let's embark on an exciting journey together, empowering beauty and transforming lives! If you are ready to take on this rewarding challenge, we want to hear from you. Apply now and be a part of our passionate team committed to making a lasting impact on the world of aesthetics.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Group,an international aesthetics clinic chain is looking for driven executives to assist our panel of doctors in customer service, preparing and advising customers before and after doctor treatments. As the group has presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur, the candidate should possess good command of languages and be able to work comfortably across difference cultures with Singaporean and Chinese counterparts within the group.

Job Highlights:

- An attractive Salary Package and 5 working days per week, working hours from 11am to 8pm with 1 hour lunch break.

- Full-timers and Part-timers are welcome.

- Comprehensive on job training and professional guidance provided. - -- Fast-track career path for the fast learner and high performer.

- Opportunity to work alongside doctors and medical directors.

- Benefits include a generous package of free medical aesthetics treatments.

- Convenient locations as our clinics are near to MRT stations.

- Earn basic salary + Shift Allowance + Performance Bonus

Responsibilities:

· Attend to customers’ enquiries and provide excellent customer service.

· Prepare patient for doctor procedures including pre-treatment cleansing, photo-taking and numbing, etc.

· Provide post-treatment masking.

· Provide assistance to doctors during procedures.

· Prepare and upkeep the procedure rooms, including sterilizing the procedure equipment.

· Ensure proper filling and documentation.

· Explain all relevant procedure details including its downtime and post-treatment care.

· Follow-up on customers after first procedure and book next appointment for review after each procedure.

· Issuance and packing of stock for scheduled customers in the clinics.

Requirements:

· Candidate must possess at least a ‘O’ or ‘A’ level, Diploma/Degree in nutrition, biomedical, physiotherapy, pharmacy or entry level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.

· Cidesco / CIBTEC / ITEC / NSRS / NITEC Spa and Aesthetic Therapy, WSQ will be an advantage.

· Good communication and listening skills

· Pleasant personality, positive and friendly in customers interactions.

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with Chinese customers.

· At least 2 years of working experience in relevant industry.

· Organised and able to follow structured work procedures at work.

· Impeccable integrity, responsible, responsive and able to work under pressure.

· Comfortable in handling IT systems and devices (i.e. Laptop, printer, mobile) – you will need to use them daily

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

About ClearSK Healthcare Pte Ltd:

ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while making a real difference in people's lives.

About the role:

We're currently seeking a motivated and dynamic Patient Care Executive (Aesthetics) to join our team. This is an exceptional opportunity to step into the fast-growing, knowledge-intensive medical aesthetics sector, where your contributions will not only enhance your market value but also positively impact our clients' wellbeing.

Responsibilities:

- Deliver outstanding customer service, ensuring patient comfort and satisfaction

- Assist in pre-treatment services, including basic cleansing facials and pain-numbing procedures

- Provide post-treatment care, including application of facial masks

- Facilitate effective communication between patients and doctors

- Participate in hands-on training for specific procedures and treatments

- Help maintain a safe, clean, and comfortable clinic environment

Qualifications:

- Strong proficiency in spoken and written English

- Excellent interpersonal skills, with a passion for providing superior customer service

- Eagerness to learn and grow in the medical aesthetics field

- Previous experience in beauty therapy or nursing assistance is a plus, but not required

What we offer:

- Comprehensive training in aesthetic procedures and treatments

- Competitive remuneration, including service commission for assisting doctors

- A supportive, dynamic work environment

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare is seeking a dynamic Digital Marketing & E-Commerce Executive / Manager who aspires for a rewarding career in marketing and business management. ClearSK manages an international chain of aesthetic medical centres in Singapore, Shanghai and Suzhou in China. You will find in this marketing job a great opportunity to grow and impact on the business, as you work with professionals from healthcare, finance and general management. You will find yourself working in a challenging environment, where you will develop to your maximum potential.

Responsibilities

• Develop and implement marketing, branding and advertising strategies
• Develop and manage company social media, website and e-commerce platforms.
• Implement online sales and marketing plans to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing ads campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, in Google, Facebook, Instagram, EDMs, newsletters for club members.
• Constantly monitor and report performance of websites, campaigns & digital projects, and assess against goals (ROI and KPIs).
• Conduct studies on current and future trends in the industry to finetune marketing plans
• Continuously propose and implement actionable recommendation, updates to identify key customer segments, more effective advertising channels and methods.

Requirements

• Bachelor’s degree or diploma from reputable institutions in marketing, business or data science.
• Organized and highly motivated, fast learner

• Proficient in English communication and writing.

• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Must be able to execute branding or advertising campaigns on social media such as corporate websites, Google, Facebook & Instagram and E-commerce sites.
• Adobe creative suite skills, Excel skills, and basic HTML skills

• Good IT and numerate skills
• Ability to create webpages in InstanPage, WooCommerce, Shoplify, WordPress is preferred

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

MicroStrategy is seeking an Account Executive to drive strategic sales into enterprise accounts within his/her assigned territory. Responsibilities include prospecting, qualifying, selling, and closing new logo business into prospects and installed accounts. This is a new business hunter and individual contributor role with quota carrying responsibility. Whilst the focus is on new business development, there will be a split of approximately 70% new logo business together with 30% account development for existing customers.

Your Focus

• Drive complex, enterprise-wide sales cycles and effectively present MicroStrategy’s value proposition to both C-level business and IT stakeholders through strategic value-led engagements
• Prospect, develop and close new business while creating satisfied and referenceable customers
• Research the customer environment to create effective business impact models, account plans and win plans; and create business cases, ROI and TCO models
• Manage all aspects of the sales process including lead generation, qualification, evaluation, close and account care, collaborating cross-functionally with Sales (Inside Sales, Sales Engineering), Marketing and Professional Services
• Work strategically with Inside Sales to develop a territory and target account plan to create a healthy pipeline that will yield overachievement in booking targets
• Manage an individual sales pipeline to ensure an appropriate mix of prospects, new business opportunities and firm proposals
• Balance long-term objectives with short term results to maximise overall revenue generation
• Meet and exceed direct sales goals within assigned territory
• Acquire and maintain a thorough working knowledge of MicroStrategy’s Business Intelligence software products and services and a deep understanding of their applications
• Position MicroStrategy’s solutions through strategic value-based selling, business case definition, return on investment analysis, customer references and analyst data
• Coordinate and manage industry events and user groups to generate market interest
• Ensure that all stages of the sales cycle are undertaken effectively to achieve the required results whilst adhering to MicroStrategy’s chosen sales methodology - MEDDPICC
• Identify and manage risk in his/her business activities and take responsibility for reporting risks in a timely, open, and appropriate manner
• Prepare accurate sales forecasts and sales cycle reporting using MicroStrategy’s CRM tool
• Leverage and enhance partner relationships to drive additional value and revenue.

JOB DESCRIPTION

• Location: Stadium
• Working Hours: Monday to Friday (Office Hours)
• Work Type: 12 months contract
• Salary: Up to $3500 per month

JOB SCOPES:

• Assist with operations needed for planning and stakeholder management of healthcare and other partners
• Assist with secretariat functions and administrative support
• Assist with data consolidation, analysis and visualisation as part of data-related projects

JOB REQUIREMENTS:

• Singaporean (s) only.
• Must possess at least Diploma in any related discipline.
• Data-related/ project-management experience would be advantageous

Interested candidate may apply via email to [email protected] (indicating Job ID J44729 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Ricky Teo Xi Er - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

The position is responsible for ensuring the smooth operation of daily procurement of F&B as well as General Supplies across the hotel which includes sourcing of requests at the most competitive pricings and the right vendors.

Primary Responsibilities

Manage Daily Procurement Functions

Processing of Ordering

• Receives Market List from the Executive Chef and processing the Market List ordering on daily basis.
• Ensures approved purchase requisitions are timely with the creation of Purchase Orders for F&B Supplies / Stewarding Supplies / Housekeeping Supplies and other general supplies.
• Reconciles Purchase Orders and Invoices to ensure prices and quantities are correct with Suppliers.
• Follows up closely on outstanding Purchase Orders that are long overdue and if needed for cancellation.
• Verifies that all documentation and proper quotations are maintained and filed according to Policy and Procedure requirements.

Handling User’s Request, Sourcing. Request for Quotation

• Responses to queries from end users/suppliers with regards to no stock situation.
• Sources for suppliers for Purchase Requests that are new.
• Requests for quotations as well samples for evaluation.
• Effectively source for suppliers and to obtain the best possible quote from the suppliers for all items, without compromising on minimum quality and standards.
• Negotiate with selected suppliers and obtain competitive quotations.
• Attend to complaints and feedback from user’s department on purchases and to take appropriate actions with suppliers that provide these products which do not meet the desired quality.
• Maintains and keeps track of all contract/RFP/RFQ documentations for audit control.

Food Safety Management

• Manages and request for formal documentations from Suppliers in compliance to HACCP standards of the hotels inclusive of HALAL certification.
• Responses swiftly to feedbacks / complaints (from end users / suppliers / guest in accordance to HACCP Procedures).
• Tracks and monitors all expiration date of licenses as well as organization certification for all Suppliers that are partner with the hotel. Arranges with Suppliers for site audit inspection as and when needed by Director of Finance & Business Support, Purchasing Manager as well as Director of Food Safety.
• Ensures Corrective Action Report are sent out immediately to Suppliers should a complaints raised by Food Safety
• Ensures substitution of supplies are replace immediately for operation use
• Ensures Suppliers that works with the hotels are Food Safety compliances
• Ensures Suppliers that SFA approved Vendors that met the grade criteria
• Ensures all licenses and certificates are approved by authorities are valid

Price Comparison Summary

• Tabulation of Price Comparison Summary for analysis for Food and Non-Food Category
• Recommend the award item for Purchasing Manager, Executive Chef and Director of Finance & Business Support review and approval.
• Preparing and send out the Letter of Award.

New Vendors & Article Code Creation

• To obtain documentation e.g Supplier Evaluation, Bizfile (applicable for Food and Non-Food supplier) for new Vendor Creation for Director of Finance and Business Support and Purchasing Manager’s approval, and Supplier Questionnaire (applicable for Food & Beverage’s supplier only) and approved by Director of Food Safety, Executive Chef, EAM F&B, and Purchasing Manager.
• To raise new Supplier Creation Form / Supplier Date Change Form for Director of Finance and Support approval.
• To raise new Article Code Creation Form / Article Amendment Form for Purchasing Manager approval.
• Creation of Article Codes/Price Codes and Vendors details are updated accordingly in the system

Others

• Carries out any other duties as required by the Director of Finance & Business Support or Purchasing Manager.
• Monitors all contract expiration dates and update the main data file.
• Handles RFQ and RFP exercises for all categories of Supplies including Capex, General Supplies and Services purchaes.
• Performs any other duties and responsibilities that may be assigned.

• Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks.
• Draft and prepare routine and advanced correspondence including emails, presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures.
• Assist leadership and organizations by optimizing usage of time. Make decisions regarding short-term priorities and work activities.
• Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation.
• Identify issues within the organization and initiate or facilitate solutions.
• Assist internal departments with the setup of new hires.
• Assist new hires with processes including expense reporting and travel systems and other internal processes and tools. Compile, prepare and process Leadership expenses and credit card reconciliation where needed.

Primary Objective:

• To assist Unit Head Treasury Processing Centre to ensure accuracy and efficiency in the processing of all treasury products for bank and non-bank counter-parties with the objective of avoiding operational risks and losses.
• Maintain high quality customer service standards by actively promoting them within the team
• Comply with bank's policy and guidelines in cash handling practices

Key Responsibilities:

Stakeholders Service

• Create a good rapport with stakeholders by providing a positive stakeholders experience at all times

Compliance

• Review existing process and adhere to Bank / Department policy and guidelines

Operations

• Trade validation to ensure booked deals are accurately captured in trade system (e.g. Murex)
• Manage trade confirmation as part of process control
• Minimize settlement risks by ensuring all deal confirmations are sent out timely and with accuracy
• Monitor trade settlement and construct payment advices
• Ensure all deals are settled timely and efficiently to avoid overdraft costs and other compensations
• Follow up with counterparty immediately to facilitate and drive any break resolution
• Static data and SSI creation/ maintenance support
• Rate fixing and prices upload into trade system
• Reconciliation and Nostro outage investigations
• Posting of accounting entries
• Involve in providing user requirement and user acceptance testing (UAT) for New Product and/or Change Request (CR)
• Provide support to the business units for business development and customer service
• Other administrative tasks relating to supporting business
• Provide custodian and nominees support to other business units where required
• Ensure securities holdings and cash position are reconciled
• Ensure securities processes (i.e. trade settlements, share transfers and corporate actions) are executed in a timely manner
• Manage custody billing
• Ensure timely submission of statutory returns and certification to the relevant bodies 

Process Improvement

• Constant review and feedback of existing processes and workflows to improve productivity and to mitigate risks.
• Implement the operations of new treasury products and inter-bank funds transfer services, develop and recommend processing and control procedures.
• Institute internal control measures and implement enhancement changes in treasury operational procedures, practices and computer systems to improve process efficiency and productivity.
• Provide support to projects and initiatives which increase automation

The position is responsible for assisting the Executive Chef with the administration and smooth running of the Culinary Division. Primarily responsible for organises work and follows up pending projects.

Primary Responsibilities

Administrative And General

• Reflects Raffles Hotel Singapore’s philosophy by providing high quality of service to our guests by adopting a positive attitude and keeping the team spirit at the highest level.
• Greets with smile at all times to colleagues and guests anywhere in the hotel.
• Has a pride of self-personal appearance and grooming.
• Remains confidential about all matters of such nature.
• Maintains and updates all Culinary files.
• Types correspondence and ensures accuracy of grammar, composition and format.
• Handles incoming and outgoing calls according to hotel standards.
• Clears IN/OUT trays and mailbox for Culinary division and distributes to address concern.
• Ensures proper requisitioning and controls office supplies; follows up on delivery of materials and documents.
• Ensures all correspondences, faxes, messages, e-mails are responded in timely manner/ disseminated accordingly.
• Handles and follows up on assignments as assigned by superior.
• Ensures security and upkeeps of all department confidential files.
• Handles all appointment concerning the superiors and keeps track their schedule and engagements.
• Ensures all arrangements are made prior to meetings (booking of meeting rooms, set ups, meeting materials).
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication.
• Informs concerned personnel of details of meeting.
• Takes minutes for the meeting as required; ensures to disseminate minutes to all concerned.
• Prepares necessary contracts as instructed by superiors.
• Maintains updated files of contracts and all matters pertaining to entertainers.
• Ensures personal awareness of the activities and services within the hotel in order to promote the property and be responsive to guest inquiries.
• Handles all appointment requests for superiors and schedule accordingly.
• Adheres to the set procedures for attendance and timekeeping.
• Ensures timely reporting of malfunction, followed up with maintenance of appropriate office equipment when required.
• Assists outlet managers with administrative duties whenever required/appropriate.
• Maintains general cleanliness of the Culinary office.
• Performs any other duties and responsibilities that may be assigned.

Learning And Development

• Participates in learning and development activities to improve knowledge and skills.

Involvement In Wider Job Function Relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and to develop to a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports Accor’s Corporate Social Responsibility program.

The Events Administrative Executive is responsible for all administrative matters and provision of sale support to the events team. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Delivers Friendly and Efficient Events Service

• Advises on availability and offering alternatives when applicable.
• Preparation and sending of sales proposals and contracts (corporate and wedding).
• Makes a good first impression through first enquiry.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings and internal BEO.
• Familiarises with the house system to assist managers in making booking. (Opera, Table Management System & Social Tables).
• Timeliness in responding to enquiries from various platforms.

Works as a Team and Facilitate Processes

• Keeps the workplace functional.
• Generates relevant reports timely and accurately.  
• Ensures that the department meet timelines required by other department.
• Effective communication among inter departments.
• Promotes team cohesiveness.

Involvement in Wider Job Function Actions / Relationships

• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in employee handbook.
• Understands emergency procedures, health and safety requirements.
• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

Law Firm in Novena requires ADMIN EXECUTIVE

· Meticulous & responsible

· Good command of English

· Able to work independently

Attractive salary commensurate with experience. 5 Day week.

On the job training will be provided.

Please send CV with recent photo to [email protected]

• Entry ~ Junior level
• Bachelor’s degree in Mathematics, Engineering, Business, Science, Computing, or any numerical fields
• Location: North Bridge Road
• Monday - Friday; 9 AM - 6 PM
• Salary: $3,500 - 3,800

Job Summary

We are seeking candidates with a strong quantitative background and the ability to think creatively. You will develop new methods of data collection using Python and other data-related tools. Additionally, you will be involved in scripting, sampling, and data processing for various research studies.

Key Responsibilities

You will be part of a team involved in the following activities:

• Designing and managing data tools
• Developing new data collection methods
• Improving existing survey interface designs
• Scripting survey questionnaires with logic implementation
• Studying survey software and developing new scripts
• Processing research data using software with syntaxes and codes
• Designing quantitative samples based on client requirements
• Monitoring quantitative fieldwork and adhering to project schedules and deadlines
• Coding open-ended (free text response) answers when required
• Performing quality checks and audits of survey implementations to ensure accuracy
• Creating highly actionable and digestible reports in PowerPoint

• Bachelor’s degree in Mathematics, Engineering, Business, Science, Computing, or any other numerical field
• Candidates with no experience are welcome
• Strong appetite for learning new data tools
• Openness to change and innovation
• Familiarity with Python is desired
• Basic competency in SPSS, R, and data visualization tools is preferred
• Knowledge of any survey software is an added advantage
• Ability to work with ambiguity and perform under pressure
• High level of precision in work

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Variable Bonus
• Exposure to national research

Job Functions & Summary:

Assist the Operations Manager in the overall supervision of daily housekeeping operations. Responsible to ensure a clean, comfortable and safe environment for the Club members, guests, employees and business partners. Supervises all housekeeping employees and landscape contract workers, plans and assigns work assignments, give trainings existing and new employees, inspects work employees work assignments and Clubhouse areas, requisition of supplies, plan and maintain periodic housekeeping cleaning schedules.

Job Roles & Responsibilities

• Plan daily departmental operations and Club’s daily events.
• Supervise all housekeeping employees, take disciplinary actions when needed. Evaluate employees and put up recommendation to Housekeeping Manager.
• Conduct training for existing and newly recruited employees.
• Plan, review and implement Standard Operating Procedures and risk assessments.
• Plan the work for the housekeeping department and distribute assignments accordingly.
• Conduct daily briefings for the team.
• Plan the employee schedules and manage employee days off and leave planning.
• Plan, manage and approve all supply requisitions.
• Audit and inspect housekeeping team work assignments and ensure that staffs executed duties as per standard operating procedures.
• Ensure cleanliness, orderliness and appearance of the entire Clubhouse, F&B outlets, Function Rooms, Grand Ballrooms, Meeting Rooms, Admin Offices etc.
• Daily quality checks of the club house and identify defects to be rectified. Work and liase closely with maintenance team.
• Organize inventories with accounts and Cost Control for uniform and fixed assets.
• Maintain par stock of guest supplies and toiletries, cleaning supplies, staff uniform etc.
• Manage and work closely with pest control vendor. Organize pest control and eradication activities with pest vendor.
• Manage and supervise internal pest control measures and ensure routine control schedules executed, ensuring consistency.
• Establish regular periodic inspection schedules relating to pest control.
• Attend Pest Control Working Group meetings and/or other any other meetings when required.
• Manage and control department financial performance.
• Assist purchasing department in selecting suppliers for items related to housekeeping.
• Plan, supervise and manage landscaping activities for Clubhouse.
• Plan, supervise and manage landscaping activities for outsource facility attendants.
• Attending and resolving member complaints promptly.
• Verification of supplies consignments.
• Review all housekeeping service, license contract terms and conditions.
• Focus and maximize people-management resources on processes that attract, retain and develop people by identifying and developing staff skills to meet the future Club’s business unit needs.
• Any other duties that may be assigned from time to time.

MAIN DUTIES AND RESPONSIBILITIES:

1. Plan, produce/write, edit content (video, graphic, text and image posts) for social media and online channels in line with church’s priorities

2. Analyse performance of digital campaigns using various web analytics tools (e.g. Google Analytics) to deliver actionable insights and recommendations, and generate reports

3. Website content management

4. Stay updated with latest social media platform trends and functions

5. Work closely with in-house designer and the AV/media team to create content

6. Ensure consistency of church brand across channels and ministries in line with BRMC Vision, Values and Mission

7. Work closely with the Head of Communications in other tasks and projects as assigned

• Perm
• At least 3-4 years of retail leasing experience
• Experienced managing large scale/fast-paced malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 3 to 4 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

Responsibilities

• Understand and support the company’s strategy and mission
• Communicate business plans between HQ and Singapore to materialize strategy and analyze business proposals
• Research competition to identify threats and opportunities
• Provide consulting advise to align processes, resources-planning and department goals that align with HQ’s overall strategy for senior executives in making effective decisions
• Construct, present and prepare business plans, reports, forecasts and analytical models
• Any other duties as assigned by the management

• Strong in business Korean & English language and deep understanding of the Korean / Singapore culture to prepare, present and draft business related reports for HQ Korea management team.
• Proven experience in the area of Strategic Analyst, Planner or Business Consulting background
• Understanding of market research and data analysis
• Knowledge of business operations and procedures
• Demonstrable strategic thinking abilities
• Analytical mind with problem-solving aptitude
• Organizational and leadership skills
• Excellent communication and presentation skills
• Good knowledge of Microsoft applications including Power Point and Excel
• BSc/BA in Business Administration, Marketing or any other related field; MSc/MA/MBA is a plus

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses (T&C applicable)

Customer Service

• Show confidence in dealing with customers in different situations
• Create a good rapport with customers by providing a positive customer experience at all times
• Manage customers’ expectations by offering the appropriate support and/or solution

Operational

• Manage Singapore Dollars & foreign currencies float effectively and accurately
• Assist Teller to collect Singapore Dollar deposit and cash processing
• Perform Teller duties if the need arises
• Ensure accurate transaction validations are performed
• Maintain accurate daily cash holding balances
• Perform daily check on foreign currency stock holdings
• Other ad hoc duties assigned

Compliance

• Adhere to Bank / Department policy and guidelines strictly to ensure task is carried out properly

Team Work

• Assist colleagues to achieve team goals by offering support and advice
• Encourage and promote team work within the team

   

The Senior Director of Internal and Executive Communication, Asia Pacific, drives the direction and development of the internal communication strategy and plan for the region with the primary goal of energising Visa’s culture through an invigorated and modernised approach that gets people excited and generates enthusiasm about Visa’s business strategy, purpose, and culture. The role serves as the principal internal communication advisor to Asia Pacific Leadership Team for key strategic communications to engage the wider Visa population on relevant business priorities and key milestones, and is accountable for all internal communication for the Regional President of Visa Asia Pacific. 

Key Responsibilities:

• Drive the direction and execution of the internal communication strategy and plan for Asia Pacific, aligning with global communication goals to energise Visa’s culture, drive business growth, and advance & protect Visa’s reputation. And applying best practice internal communication principles.

Invigorate executive internal communication

• Provide strategic counsel and tactical support to the Regional President to generate enthusiasm and engage employees on regional strategic priorities. This includes driving the agenda planning and content development of quarterly Asia Pacific Town Hall meetings (in collaboration with relevant functional comms leads), as well as preparing decks, emails, and internal social networking content related to business, purpose, people, and culture.
• Develop annual plan for Regional President across internal communication channels.
• Write talking points, speeches, slides, and other executive and division materials.
• Develop and implement metrics and measurement processes into Executive communications to demonstrate impact, effectiveness and drive ongoing improvement.
• Provide strategic counsel and support to the Head of People on change programs.

Modernise internal communication

• Establish Communication as a strategic and commercial function that is a trusted, strategic counsel to the business stakeholders. 
• Develop proactive and creative internal communication campaigns that inform, engage and inspire employees based on key business and culture themes.  
• Lead the development and execution of the strategy and content development for Asia Pacific-wide dynamic digital communication channels which may include newsletters, Insite, digital signage and Engage (when introduced).
• Develop and implement best practice communication principles, including embedding robust analytics and measurement processes into communications strategies. Analyze and share relevant metrics to stakeholders to demonstrate impact, effectiveness and drive ongoing improvement.
• Ensure that communications are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.
• Develop the regional strategy to drive adoption of and engagement with Visa’s new internal social networking tool.
• Partner with colleagues across the Communications organization, at global, regional and market levels, to ensure message alignment and to generate agenda and content ideas.
• Localise global internal communication campaigns and drive the development of regional internal campaigns that drive adoption and consistent delivery of key messaging and concept.
• Partner with colleagues across the Asia Pacific Communications organization to provide strategic counsel on effective internal communication tactics to boost understanding and engagement on business strategy and regional priorities, including for product, innovation, and B2B content.
• Equip market communication leads with the necessary support and materials to amplify and bolster awareness of global and regional internal communication campaigns within their markets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business.

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The Assistant Events Manager / Events Executive (Events & Conference Services) is responsible for working to achieve the strategic goals of the hotel, specifically in banquet sales.  Sales segments can be sub-categorized into corporate and weddings.  He/ she will also support and service group files handed over from sales. This position is also responsible to follow through on all matters pertaining to events and functions in the hotel. 

Primary Responsibilities

Achieves Both Individual and Team Revenue as well as Profit Goals as per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Maximises experience and revenue of conference groups staying in the hotel (for Conference Services role)
• Ability to innovate with the hotel offerings and creative selling for banquet venues.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings, event requirements, BEO at all times.
• Familiarises with the house system. (Opera, Table Management System & Social tables)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Goal

• Cross selling of hotel guest rooms, banquet, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of F&B experiences wherever necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.