We are hiring Customer Service Manager to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Process part orders and service requests with accurate pricing, cost/revenue allocation, and follow-up.
• Prepare pricing for parts and returns based on customer contracts, discounts, and currency rates.
• Ensure correct shipping methods and liaise with Accounts Receivable to resolve billing issues.
• Maintain high-quality customer service and support cross-functional initiatives.
• Handle ad-hoc tasks as assigned.

Job Requirements

• Diploma/Bachelor’s Degree with 3 years of experience in a high-volume service environment.
• Knowledge of incoterms and ERP systems.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirement:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of investment operations experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Basic up to $4000 Plus allowance and Commission

Banking working environment

Entry level into the banks

Fantastic Career Progression

Description

• Highly motivated individuals to promote and acquire New to Bank and existing customers by cross-selling the value propositions of banking facilities such as credit cards, banking accounts, or fund transfer programs to various consumer segment
• Engage & build good relationships with customers, generate sales referrals & deliver good client experience
• Good follow-up skills and ensuring customers' applications and documentation are completed for processing timely
• Requires to meet performance standards, business goals, and sales targets
• Able to present effectively and communicate comfortably to customers face-to-face or through telemarketing activities

Qualifications

• Minimum Diploma qualifications
• The candidate must be confident, meticulous, possess good interpersonal and follow-up skills
• Candidate needs to have good communication & customer service skills
• Sales-oriented and self-motivated candidate to excel in sales targets and goals
• A team player with the ability to multi-task & thrive in a banking sales environment
• Computer literate, proficient with use of MS Office & Outlook
• Candidates without sales experience may apply

For faster response, please email your updated resume in MS Words format with the following details to [email protected]

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Steven Chan
Registration No: R1105423
EA License No: 08C5257

Location: Central

Position: Sales Coordinator cum Admin Assistant Manager(Japanese speaking) Job Id:19254

Job Description

■Customer Service (90%)
・Received and Process Sales Order using SAP system, acknowledgement with estimate delivery date base on standard lead time
・Process Purchase Order to vendors
・Liaise with various internal & external parties to ensure timely production and shipping of goods
・Administer orders backlog, co-ordinate with Sales if there is any delivery &/or production hiccups.　
・Process delivery or shipping documents, co-ordinate with Singapore &/or Philippines warehouse,
・Forwarders and Transporters to ensure smooth delivery to customers

■Admin / Office Support (10%)
・Liaise with Japan HQ and the General Manager to handle IT-related maintenance and repairs, including printer setup, laptop configuration, and phone line connections and others.
・Liaise with vendors on IT-related matters.
・Communicate with Japan HQ to manage the SG office's IT maintenance.

Job Requirement

・Japanese Conversational level is required for liaising and reporting to Japan HQ and stakeholders.
・Able to communicate in Mandarin with factories in China, Hong Kong, and Taiwan.
・Minimum 10 years hands-on working experience in Customer Service, Administrative.
・Tech-savy

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Sales Coordinator cum Admin Assistant Manager (Japanese speaking) Job Id:19254".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Senior Warehouse Executive / Assistant Manager
Working Location: Changi Airfreight centre
Working hours: Mon-Fri 9am-6.30pm
Basic Salary: $3000-$5000

Responsibilities:
(Warehousing & Distribution)

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Position : Credit Control/Debt Manager (Purchase Hire-Automotive/Consumer Finances)
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $6500 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Execute and oversee the collections department’s daily operational activities
• Develop and implement effective collection strategies to minimise delinquency rates and reduce bad debt.
• Analyse collection metrics to identify areas for improvement and ensure targets are met.
• Collaborate with other departments to enhance overall customer experience and resolve issues
• Manage communication with customers regarding overdue accounts, using a balanced approach of firmness and empathy.
• Resolve escalated customer complaints and negotiate payment arrangements or settlements.
• Develop customer retention strategies to enhance loyalty and minimise defaults.
• Ensure adherence to legal and regulatory requirements related to collections and hire purchase agreements.
• Maintain accurate records of customer interaction and payment agreements.
• Identify and implement process improvements to streamline collections operations and to enhance efficiency.
• Stay updated on industry best practices.
• Liaise with solicitors regarding collections disputes and escalations.
• Other ad-hoc activities assigned

Requirements:

• Minimum 5 years’ proven collections experience in the hire purchase or financial services industry
• Minimum Degree or equivalent qualification
• Strong knowledge of the Hire Purchase Act is a plus
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description:

• Reporting to the Group Finance Director, you will be responsible for the oversight of financial accounting operations, and management reporting including financial planning, budgeting and analysis, while ensuring compliance with accounting principles and company policies.
• Assist the Group Finance Director in developing, implementing and monitoring the compliance of internal control policies and procedures.
• Review consolidated financial statements, management reports and budget variance analysis of the Group.
• Ensure all financial, accounting and analytical reports are prepared according to the management policies and accounting standards.
• Coordinate, participate and deliver insights into the financial reports in the management meeting and board meeting.
• Manage relationship with external auditors for financial audits.
• Complete and submit all GST returns and ensure compliance.
• Review CIT returns to be submitted by Tax Agent.
• Lead the preparation of annual budgets, analysis and presentation to Management.
• Oversee the costing function for the manufacturing activities in Singapore.
• Supervision of local & overseas Accounts staff with full spectrum of accounting responsibilities.

Job Requirements:

• Bachelor’s degree in Accounting, Finance or related field
• With 3 to 5 years of working experience, including experience in manufacturing costing, and supervisory experience.
• Prior working experience with Microsoft Business Central is beneficial
• Solid knowledge of accounting principles, financial regulations and taxation
• Excellent communication and interpersonal skills to interact effectively with stakeholders of all level
• Current CA/CMA membership or equivalent would be an added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Responsibilities:

• Manage the bank’s existing corporate client portfolio in an efficient manner
• Acquire and evaluate new clients, structure credit facilities, perform credit assessment, cash flow projections and loan documentations
• Perform KYC check with full diligence, adhere to compliance procedures and reporting in accordance with the bank’s framework
• Evaluate the credit risk of various customers by performing financial analysis, credit reports
• Manage clients’ queries and resolve issues in a timely manner
• Liaise with internal local and overseas cross-function departments

Requirements:

• Recognized Bachelor’s Degree, preferably in Business, Accounting, Banking, Finance, Economics or other related disciplines
• At least 3 years of experience in managing Corporate Banking Relationships. Prior experience in syndication/trade finance/commodity industry is preferred
• Possess strong credit writing and analytical skills.
• Excellent verbal communication and good interpersonal skills to handle stakeholders across multiple departments

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description

The talented individual to help grow the corporate banking portfolio in Advanced Manufacturing, New Energy, Technology and Digital Client segment.

Job responsibilities includes:

1.Calls on C-suite executives to form and deepen relationships and proactively own, responds to, uncovers and anticipates future needs, roadblocks or risks, leveraging internal resources to assist where necessary.

2. Works with product specialist and subject matter experts to structure innovative and customized solutions that meet clients' individual needs.

3. Identifies cross-sell opportunities to deepen and increase share of wallet.

4. Maximizes client experience by proactive sharing market updates, trend and intelligence.

5. Drives innovation in the solutions we provide clients and further developing business where necessary and appropriate.

6. Networks with clients to identify avenues for new business opportunities.

7. Administrates the credit relationship of the client (including but not limited to preparing term sheet, credit proposals and credit review, implementation of the credit terms and conditions, servicing of client's day-to-day needs, operation of internal systems, etc.), coordinating and supervising the entire process, ensuring the proper application of policies and the Bank's processes.

8. Ensures compliance with regulatory requirements and the Bank's policies/ guidelines at all time.

9. Proactively protects the Bank's assets and reputation by being the first line of defence from risk management perspective.

10. Responsible to meet the KPI target imposed.

Job Requirements

1. Familiarity with current digital and emerging sector landscapes. Having good understanding of current digital and emerging sector, with a preference given to candidates with a TMT or Technology, High-tech manufacturing background.

2. Ability:

(1) ability to expand the customer base and undertake the project in specific sectors.

(2) sound knowledge of banking products as well as a track record of providing sound banking and solutions to growth stage clients in Tech and Digital Space.

(3) sound credit and financial analysis skill, problem-solving abilities.

(4) excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills)

(5) ability to work in team setting and under pressure while making decision

3. Work Experience: Minimum of 5-8 years of relevant banking experience, specially proven track record in Advanced Manufacturing, New Energy, Technology and Digital Economy segment.

4. Education: Bachelor’s degree and above

5. Independent, self-motivated, proactive, result-oriented and a team player.

Job Description

The Assistant Nurse Manager will also be responsible for providing assistance and support to the Nurse Manager in the day-to-day operations, improvements and enhancements of clinical nursing services within the nursing home so as to ensure safe, high quality, efficient and cost-effective care is delivered to residents and their families.

Job Responsibilities

• Organise and provide on-the-job training to all staff to ensure there is continual development in the clinical aspects

• Manage and facilitate project teams to keep up-to-date on current trends

• Facilitate and guide staff in establishment and management of relationships with residents and their families and coordinate the administration of care plan between the parties involved

• Guide and teach the nurses on the process and steps to manage incident reporting activities including investigation, report writing and communicating response to the family members involved

• Provide advice and guidance to nurses on the management of complaints and enquiries lodged by residents and their families

Clinical Standards

• Responsible for the compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board

• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care

• Ensure quality audits are planned and conducted periodically. Follow up with areas for corrective improvements

• Promotes evidence-based practices or nursing care delivery

• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery

• Ensure competency evaluation and conducting in-house training to impart clinical knowledge to less experienced nursing staff

Others

• Organise and facilitate projects and/or research on current issues and trends in the healthcare sector (e.g. infection control)

• Support the Nurse Manager in nursing home management and deputizes in his/her absence

Job Requirements

• Degree or Advance Diploma or Diploma in Nursing

• State Registered Nurse and valid practicing licensed issued by the Singapore Nursing Board

• Valid certification in Basic Cardiac Life Support (BCLS)

• 5-6 years of clinical experience out of which 2-3 years must be in the management of chronic patients or 2-3 years as a Senior Staff Nurse

• Possess initiative, drive and self-motivation to persevere and make things happen

• Able to work effectively with diverse teams and all levels of employees to achieve positive outcomes

• High tolerance of stress and ambiguity

• People & Customer Centered

Other info

· Location: Toa Payoh

· Salary: $4000 to $5500

· Nursing home

· 5-day work, rotating morning/noon shift

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

[Job ID: 766341]

Responsibilities:

• Take ownership of the Organizational Risk Management processes to identify and highlight potential high-risk areas for the management team.
• Review documents related to outsourcing and third-party management, including policies, procedures, manuals, and outsourcing registers, to ensure compliance with the new MAS outsourcing Notice and Guidelines.
• Facilitate and support the outsourcing process and framework, ensuring alignment with MAS Outsourcing Guidelines, including the consolidation of outsourcing reports for MAS.
• Assist other departments with new and periodic reviews of third-party management.
• Support the establishment of a New Product Committee to evaluate and review new products or business initiatives.
• Review and maintain the BCM framework to ensure adherence to regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from various business units.
• Plan, coordinate, and conduct BCP testing, including call tree exercises.
• Support the completion of the Residual Risk Assessment by collaborating with business units to identify key risks and controls, evaluate inherent and residual risks, and create mitigation plans as necessary.
• Identify and assess significant operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committee and Operational Risk Committee meetings for risk assessment exercises, ensuring action plans are in place for identified key risks.
• Maintain and develop a framework to manage environmental risks in accordance with regulatory expectations, coordinating with relevant departments.
• Assist and support the Head Office in all organizational and operational risk administration and project deliverables.

Requirements:

• Minimum of 4 years of relevant experience, particularly with hands-on involvement in outsourcing and BCP management, within organizational or operational risk management in financial institutions.
• Proficient in Microsoft Excel.
• Basic understanding of financial markets and risk processes, including risk reporting and post-approval monitoring.
• Solid understanding of the risk management process and experience in implementing process controls. Demonstrated experience in applying these methods effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Commission is uncap
• Medical & dental benefits
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Branch Manager located in Jurong / Bedok. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible to achieve both the outlet’s and your personal sales targets. You will be responsible for evaluating progress towards these targets and implementing necessary solutions. Additionally, you will manage daily outlet operations, which includes handling customer complaints, motivating staff, providing guidance and coaching, and managing paperwork. You will also oversee outlet personnel duties and human resources responsibilities, such as managing annual leaves and shift schedules.

Qualifications:

• Min 3 years experience in Beauty industry

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Basic: $4,000 - $6,000
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Jalan Kilang Timor, Redhill (Office)

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Description & Requirements

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

[Job ID: 779332]

Responsibilities:

• Establishing productive, professional relationships with key personnel in hunting of new accounts.
• Coordinating the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meeting assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively assessing, clarifying and validating customer’s needs on an on-going basis.
• Leading solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Any other ad-hoc assigned.

Requirements:

• 5 years’ experience in Sales with a strong background in rubber and plastic component parts manufacturing.
• A dynamic problem solver.
• Energetic and required to travel to several territories during hunting.
• Great network of clients who need precision component parts made of silicon rubber, plastic and metal for their products.
• Good communication skills and presentation of company marketing briefs.
• Travelling required to different territories.

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

Senior Warehouse Executive / Assistant Manager

• Working Location: Changi Airfreight centre
• Working hours: Mon-Fri 9am-6.30pm
• Basic Salary: S$ 3000 - 5,000

Responsibilities:
(Warehousing & Distribution)

Manage Contract/Service Parts Logistics warehouse and distribution for a multinational electronics/electrical client in Asia Pacific and Japan.

• Main point of contact for client's regional operations team
• Coordinate with internal logistics teams across Asia Pacific and Japan
• Lead meetings on business performance and operational excellence
• Implement projects and support warehouse operations using WMS, TMS, and other tools
• Build strong relationships with clients and internal stakeholders
• Analyze reports to formulate business strategies and expand business share.

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent.
• Minimum 5 years in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Description - External

At OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. If you have passion, drive and the will to succeed, rise to the challenge today!

As a Premier Banking Relationship Manager, your roles & responsibilities will include:

• Actively acquire and prospect new Premier Banking Offshore customers from the North Asia market (with a focus in Taiwan).
• Strong network in the Taiwanese community to hunt and grow customers in respective market.
• Develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute to the overall customer experience of Premier Banking.

Qualifications - External

You should have minimum 5 years of sales experience in the banking and financial services industry, preferably in managing the affluent segment, and show consistent sales performance.

• You must have experience in covering the North Asian markets with a focus in the Taiwan).
• Recognised university degree and possess CMFAS certification (RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• Multi-lingual and must be able to communicate effectively with either Japanese-speaking, Cantonese-speaking and Mandarin-speaking customers.
• You exhibit strong interpersonal, communication skills and good at tele-consulting.
• It is essential for candidates to be creative and possess the initiative, drive and ability to work independently and in a team.
• You have the drive to succeed and is focused and disciplined to achieve the sales quota and revenue.
• Willing to travel for business.

• Planning and scheduling of projects
• To manage M&E construction projects and to monitor the projects are carried out with respect to the target schedule
• To handle design for Electrical and ELV works and to ensure clients' requirements are met
• To attend project meeting and to coordinate with clients, consultants, main contractors and sub contractors
• Preparation of Progress Claim, Materials Submission, Risk Assessment, Progress Report, Shop Drawings & As Built Drawings for projects
• To forecast and anticipate possible issue for projects and to eliminate potential risks

Key Responsibilities:

Work Experience

• 8+ years of experience in project management
• Responsible to manage multiple projects and ensure time bound delivery and quality as expected by customer
• Build Project plans including work break down structure, scheduling, resourcing, product availability, remote installation, pre-requisites etc.
• Provide the point of contact for resolution of project related issues
• Conduct project kickoffs and regular project status meetings
• Act as the primary interface point into broader technical teams to ensure the full breadth and depth of the organization is leveraged for the customer’s success
• Provide overall project leadership and direct project teams in the delivery of high-quality products within committed timeframes and budgets
• Ensure complete understanding of the project estimates and project scope in order to lead the team to deliver within the boundaries of the given estimates and assumptions
• Communicate overall project status to the customer
• Baseline and track project plans
• Identify and mitigate risks and critical path items
• Work with customer for pre-requisites, tracking of the project and change requests
• Liaise with customer and internal teams to resolve any issues related to project execution.
• Manage escalations and prioritization
• Closely work with Technical Delivery Manager/System Architect for internal execution activities
• Ensure logistics and paperwork is in place for the requisite projects for a delivery
• Prepare and publish weekly and monthly project status report to all stakeholders.
• Prepare and publish project closure report at the end of the project
• Travel to customer locations as required

Desired Profile

Technical -

• PMP or Prince 2 Certification or equivalent project management qualification
• Domain Knowledge – GSM/ CDMA Protocol level knowledge is a MUST
• Expert Project Management skills including: estimating, scope management, budgetmanagement, time management, risk management, change management, issue/conflict resolution, communication management, quality management, testing plans, training plans, team management
• Skills and knowledge acquired through participation in the delivery of data integration initiatives in each of the following areas: change management, release management, configuration management, systems integration, systems development life cycle methodologies, quality assurance and testing, requirements gathering, and systems analysis and design
• Experienced in handling solution, integration and testing related discussions
• Knowledge of various system interfaces and commissioning activities
• Use of project management tools like MS Project or equivalent
• Sound documentation and presentation skills using Microsoft Office

Non-Technical –

• 10+ years project delivery experience managing large or complex data integration projects as a Project Manager, Technical Lead, Lead Developer, or Lead Business Analyst
• history and track record of completing quality projects on time, as well as a proven track record coaching and mentoring others to success
• Self-sufficiency in problem solving and knowledge acquisition from resources throughout the company
• Must possess combination of technical depth, written/verbal communication, project management, and client management skills
• Experience in managing system integration projects with large telecom operators Experience with multi-party co-ordination.
• Excellent written & verbal communication
• Analytical skills and attitude for problem solving
• Project Management skills
• Good Interpersonal and team building skills
• Time Management. Ability to handle pressure and providing timely delivery
• Ability to multi-task efficiently

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in managing security tools and common infrastructure services
• Strong knowledge of SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Server/Network administration and automation technologies.
• Experience with security assessments, audits, and compliance standards.
• Proficiency in scripting (powershell, python, json, xml) and automation tools for infrastructure management.
• Experience in procurement and maintenance of security tools and infrastructure components.

Other Preferred Qualifications (Optional):

• Familiarity with additional tools like Tenable, Splunk, Anti-Malware, Web Application Firewall, Database Activity Monitoring, or similar.
• Certifications such as CISSP, CISM, CompTIA Security+, or equivalent.
• Experience in automation and scripting in languages like Python, PowerShell, or Bash.
• PMP certification or any Project Management experience.

SOW :

• Manage and maintain security tools to ensure the protection of organizational assets and data.
• Oversee the configuration, monitoring, and maintenance of common infrastructure services such as SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Tenable, Splunk, Anti-Malware, Web Application Firewall, Database Activity Monitoring etc.
• Implement and maintain automation solutions to streamline infrastructure management processes.
• Collaborate with cross-functional teams to address security and infrastructure-related issues.
• Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry standards.
• Troubleshoot and resolve infrastructure-related incidents and performance issues.
• Incident and Problem management of tools and related alerts.
• Develop and maintain documentation for security and infrastructure configurations, processes, and procedures.
• Stay updated on emerging security threats and industry best practices to proactively address potential risks.
• Procurement of above services.

Job Descriptions:

• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Responsible for management of subcontractors, suppliers in term of site progress and programme
• Liaise with authorities, client's representatives and consultants
• Responsible for project quality, health & safety and environmental issues
• Project Management reporting
• Monitoring of project cost and budgetary control
• Troubleshoot and guide project teams on a wide variety of complex problems with interdependence on other projects
• Identify solutions within broad application and functional expertise
• Recommend and drive the analysis of and solutions to problems.

Job Requirements:

• Possess recognised Degree in Project Management or its equivalent
• Minimum 10 years’ construction working experience in project/site management in construction industry
• Preferably completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Good project management, communication and good analytical skills
• Ability to work with tight schedule in a fast-paced environment
• Adopt a proactive mindset when facing and solving issues; take charge of the planning and organization of resources and activities at the site
• Proponent of lean principles, actively seeking to maximize value and minimize waste in processes and resource management
• Believer of empirical data and measurement as the basis of decision-making to improve efficiency and productivity

Job Summary

Reporting to the Division Project Manager; the Assistant Project Manager shall be responsible for the complete project life cycle which includes project planning, project execution, project controlling and project closure and leading the project team. Representing the company to client, initiating kick-off meeting with clients and internal Departments.

Duties & Responsibilities

• Manage small to medium EPC Projects of USD3 to 30 million and above.
• Lead Tendering EPC projects.
• Conduct contract reviews, risk analysis and contingency plan.
• Organize proposal/project task force and plan staff allocation for effective use of resources.
• Establish project execution strategy. Setting project policy for quality, safety, cost and schedule.
• Review, monitor and analyze project operation.
• Handle the insurance, liabilities and warranties of the project.
• Review and approve project finance and control plan.
• Review and approve alternatives and deviations based on cost, schedule, and quality impacts.
• Prepare overall budget cost plan and analysis.
• Review and approve EPC cost estimation.
• Develop market awareness of company’s capability and ensure that company is invited to participate in bidding.
• Evaluate overall project performance.

Requirements:

• Bachelor’s degree in Mechanical Engineering, or Chemical Engineering preferred with at least 10 years of experience or equivalent.
• Have good knowledge of all disciplines, including Basic Process Technical knowledge.
• Good Knowledge in Basic Design and P&ID.
• Knowledge of the fundamentals of project management, front-end engineering and relevant project planning and scheduling tools preferred.
• Solid track record in EPC Project Management in Oil & Gas and Petrochemical Industry.
• An effective team player with good communication and interpersonal skills, as well as strong presentation, technical, analytical, and troubleshooting abilities.
• Self-motivated, with the ability to initiate plans and carry out all assignments professionally, diligently, and expeditiously in accordance with established company procedures.
• Proven Leadership and Management skills.
• Proven interpersonal and relationship building skill.
• Proven construction work management skill.