Total 68,180 public relations manager job vacancies in Singapore

Job Summary:

The Assistant HR Manager (SG) supports the HR operations for Singapore to fulfil HR functions and support our internal stakeholders.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR policies and practices in Singapore office.
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

Responsible for requirement analysis and strategy optimization of Big Language Model, responsible for data quality and model effect, and working with multiple teams such as evaluation and R & D to improve model effect.

Responsibilities:

1. Collaborate with business teams to integrate ByteDance self-developed LLM into new and existing product offerings and services; identify room for improvement of Global Seed LLM from studies of user behaviors and feedback.

2. Collaborate with technical teams to precisely define the data requirements necessary for aligning Large Language Models (LLMs) across global markets.

3. Develop methodologies for data acquisition and production, while also monitoring costs and assessing the effectiveness and efficiency of these processes. Ensure data quality is maintained at high standards and continually enhances processes based on both quantitative and qualitative feedback.

4. Evaluate the impact of data production tools on the effectiveness and quality of data production. Work closely with technical teams to enhance both the quality and effectiveness of these tools.

Qualifications

Minimum Qualifications:

1. Solid understanding of alignment and related approaches, such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF)

2. Minimum of three years of experience as a product manager for algorith-driven products or features, or as an algorithm engineer

3. Proficiency in English (spoken and written).

Preferred Qualifications:

1. A strong interest in both LLMs and human behavior/experience/wellbeing. Must be an enthusiastic learner. This position is not suitable for individuals who find reading papers and books to be tedious.

2. Collaborative team player who knows how to assertively advocate for their ideas without being overbearing. Skilled in maintaining attention to detail while staying focused on prioritized goals and the bigger picture.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description:

As an Account Manager in Chubb Singapore’s Electronic Security Business Unit, you will be responsible for managing and growing relationships with clients in the ELV contractor market. You will play a crucial role in driving sales, ensuring customer satisfaction, and achieving business objectives.

Key Responsibilities:

• Client Relationship Management:
  • Develop and maintain strong relationships with key clients in the ELV contractor market.
  • Act as the primary point of contact for clients, addressing their needs and concerns promptly.
  • Conduct regular meetings and site visits to understand client requirements and provide tailored solutions.
• Sales and Business Development:
  • Identify and pursue new business opportunities within the ELV contractor market.
  • Prepare and deliver compelling sales presentations and proposals.
  • Achieve sales targets and contribute to the overall growth of the Electronic Security Business Unit.
• Project Coordination:
  • Collaborate with internal teams to ensure the successful delivery of projects.
  • Monitor project progress and address any issues that arise to ensure timely completion.
  • Provide clients with regular updates on project status and milestones.
• Market Analysis and Strategy:
  • Conduct market research to identify trends and opportunities in the ELV contractor market.
  • Develop and implement strategic plans to expand Chubb’s market presence.
  • Stay informed about industry developments and competitor activities.
• Customer Support:
  • Provide exceptional customer service and support to clients.
  • Resolve any technical or operational issues in collaboration with the technical team.
  • Ensure high levels of client satisfaction and retention.

Qualifications:

• Bachelor’s degree in Business, Engineering, or a related field.
• Proven experience in account management, sales, or business development within the electronic security or ELV industry.
• Strong understanding of the ELV contractor market and related technologies.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Job Description:

· Responsible for identifying and pursing new business opportunities for a construction company.

· Researching new markets and opportunities, and analyzing business opportunities from new customers

· Research and identify potential investors, investment firms, and financial institutions interested in funding construction projects

· Build and maintain strong relationships with investors to ensure ongoing communication and engagement regarding project opportunities and progress.

· Stay informed about market trends, investment opportunities, and competitor activities within the construction sector to provide insights for strategic decision-making.

· Attending networking events and industry conferences, investment forums, and networking events to build relationships and promote Company’s brand and investment opportunities.

Requirements:

· Proven experience in business development, investor relations, or a related field

· Excellent communication and interpersonal skills

· Willing to travel frequently internationally

· Ability to work independently and manage multiple projects

IHH Healthcare Singapore (IHH SG) is the largest private healthcare provider in Singapore and one of the region's most trusted and well known healthcare brands.

At IHH, we strive to exceed patients' expectations by anticipating their needs - now and into the future. We never rest in our constant pursuit of clinical, operational and service excellence.

Our People are our Priority

We offer comprehensive and competitive benefits that are meaningful and accessible, so as to meet individual aspirations and personal preferences.

Besides creating a supportive working environment, the benefits are designed to care for your physical health and general well-being, complement your financial aspirations, and support your personal and professional growth.

In doing so, we believe that the positive experience in your wellness will keep you happy, healthy and passionate as you engage in work that you enjoy doing every day.

Be a part of the Nursing team in our hospitals today!

The Role:

Provide Nursing leadership, management and direction in regard to setting and maintaining quality standards, staff development and resource management in daily operation of the unit. The Nurse Manager has an overall accountability for the standard of patient care, appropriate matching of nurse competence to patient need, occupational health and safety of the staff, and clinical risk management. The Nurse Manager is the face of the organisation to the key customers, doctors, patients, their families and friends.

Key Accountabilities:

• Set unit goals and objectives in consultation with clinical team.
• Responsible for induction process, competency assessment, staff learning needs and plans for nurses’ career progression.
• Evaluate the quality and appropriateness of nursing care and make appropriate changes in nursing care delivery.
• Facilitate reviews on occurrence reports and ensure plans are implemented to prevent future occurrences.
• Monitor budget and expenditure to ensure efficient and effective use of consumables.
• Plan schedule to ensure efficient use of adequate skill mix in proportion to patient acuity and census.

Qualifications & Experience:

• Must possess at least a Bachelor Degree in Nursing, and preferably with Post Basic qualifications in Perioperative / Perianaesthesia Nursing
• Must be a Registered Nurse with Singapore Nursing Board
• At least 4 years of relevant experience in a similar job position and department
• 5-day work week, AM and afternoon shifts required. Must be open to covering on-call duties when required

• Develop and execute strategies and plans to drive sustainable sales and profit growth through correct Channel Strategy: e-Commence, Modern & General Retail, Pharmacy, Foodservice and open market place. You own the strategy and execution to build a business from the ground up!
• Manage correct product assortment and drive relevant NPD and innovation for assigned region.
• Leverage on resources/tools from Central and Regional Marketing teams to roll-out innovation and strong social and digital campaigns.
• Execute with Excellence: Drive sales through creating and implementing added value proposals to drive growth in sales and improve distribution.
• Manage the country P&L and Budget to ensure delivery of the topline, market share and bottom line targets.
• Partner with Finance and Supply Chain business partners to identify and manage risks and opportunities and drive productivity initiatives to fuel growth.
• Use analysis to make fact-based decisions: Adept at articulating conclusions from data, raising issues with insight into implications and is persuasive when presenting; identifies patterns and key issues in complex information.
• Reports to Regional Commercial Director.
• Role is based in Singapore.

• Analyze data to identify relationships, patterns, and trends, providing valuable insights for informed decision-making.
• Design and implement business continuity strategies, policies, and processes to ensure operational resilience.
• Lead crisis management efforts, providing strong guidance during critical situations.
• Establish negotiation frameworks, including policies and defined limits, to drive favorable outcomes.
• Foster innovation by managing change and inspiring leadership at all levels.
• Build and sustain strategic partnerships with key business stakeholders.
• Develop a robust service recovery framework to enhance customer loyalty and satisfaction.
• Oversee financial planning, budgeting, and resource allocation to meet organizational goals.
• Champion a culture of service excellence, driving high-quality customer experiences.
• Leverage creativity to develop original ideas and solutions that reshape goals and reveal new possibilities.
• Promote a culture of collaboration, learning, and continuous improvement across the organization.
• Guide managers in formulating governance strategies and allocating resources effectively.
• Cultivate a diverse and inclusive work environment while strengthening business relationships.

Job Requirements

• Diploma in Business Management or a related field.
• At least 8 years of experience in F&B operations, including a minimum of 3 years in a senior leadership role overseeing multiple outlets, preferably in a Quick Service Restaurant (QSR) environment.
• Strong ability to forecast and manage budgets, ensuring financial efficiency.
• Proven experience in developing business plans and strategies with effective control measures.
• High analytical acumen to identify trends and opportunities that influence strategic decisions.
• Proficiency in Microsoft Office tools, including PowerPoint, Word, and Excel.
• Demonstrated ability to collaborate with cross-functional leaders to achieve business KPIs.
• Self-motivated, resourceful, and well-organized, with the ability to work independently.
• Visionary leadership skills with the capacity to inspire and drive teams to achieve business results.

Responsibilities:

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products.
• Track all sales activities and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Requirements:

• Degree in any discipline
• At least 3 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals:

1. Life Science & Healthcare
2. Industrial & Technology
3. Retail & Consumer
4. Chemical

• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills
• Proficient in Microsoft Office

Queenie Chua

R24125459

Deputy General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.

Deputy General Manager Responsibilities:

• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.

Deputy General Manager Requirements:

• Degree in business management or a masters in business administration.
• Good knowledge of different business functions.
• Strong leadership qualities.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Computer literate.
• Proactive nature.

Responsibilities

• Managing and leading the Facilities Team.
• Manager key facilities management accounts and act as a single point of contact for these accounts.
• Establish and implement operational procedures for the key accounts.
• Plan and implement improvements and processes for compliance, conduct hazard/risk analysis, safety audits, safety inspections and incident investigations.
• Any other tasks and projects as assigned by HOD/Management.

Requirements

• Degree or Diploma or Higher Nitec in Facilities Management, Building, Electrical, Mechanical or Aircon Maintenance qualification.
• Min. 3 years of working experience in Facilities Management, Buildings (Residential/ Commercial/ School), Electrical, Mechanical or Aircon Maintenance.
• Preferably possess a valid Singapore Class 3 driving license is an advantage.
• Good interpersonal skill and able to establish good rapport with clients.
• Good written and verbal communication skills in English.
• Must be comfortable to be deployed to different work sites.

• Establish, manage and control operational processes across custody and trade settlement for Alta’s businesses in Singapore and Malaysia.
• Managing and driving projects. The Senior Operations Manager will lead and drive cross-functional projects and new initiatives, in addition to recurring business-as-usual (BAU) tasks.
• Lead and own key relationships with internal and external stakeholders across various functions including technology, compliance, etc.
• Oversee daily processing of trades and ensure on-time settlement of all trades (across financial products including Equity, Fixed Income, and others) - this also includes processing of Corporate Action Events and product life cycle.
• Manage post-trade settlement functions such as processing of trade instructions, ensuring instructions are communicated properly, relaying trade status back to clients and troubleshooting of trade queries and issues.
• Undertake process and system enhancements to achieve optimum productivity and process efficiency
• Ensure full compliance to all policies and regulations; manage and ensure effective service delivery to internal and external clients.
• Ensure smooth and efficient settlement and custody processes and documentation, liaising with counterparties and custodians for any trade mismatches, failures/issues to ensure fast and effective resolution.
• Lead and manage a team in a regional capacity, demonstrating strong leadership skills and fostering collaboration.

about the company

Our client is a global organization that specializes in testing and measurement solutions.

about the job

Reporting to the Director of Tax, you will be working in a team of 6 to support the business in providing tax advisory and planning support. You will mainly be involved in tax advisory where coverage includes corporate tax, indirect tax, cross border transactions, tax incentives and transfer pricing across the European entities.


skills and experience required
You should ideally possess a bachelor degree in Accountancy and come with minimally 6 years of experience in a tax advisory & planning capacity, you should also come with regional experience. You will be an independent learner with strong communication skills and have the confidence when engaging with senior stakeholders.

To apply online please use the 'apply' function, alternatively you may contact Francine at francine.wong(@)randstad.com.sg (EA: 94C3609/ R22104071)

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles

Job Description:

• To manage Logistic Sales and Business Development in Air, Ocean, Local Transportation and Warehousing
• To deliver presentations towards customers in South East Asia and Australia, and initiate regular business trips for such sales activities
• Promote existing customers’ retention, cross selling and upselling
• To Build and lead a strong Business Development team, achieve both short-term/ long-term target (monthly/semi-annual revenue & profit performance review)
• To Establish national supply chain strategy, to ensure that Team grow quickly to become an absolute top tier logistics company in South East Asia and Australia
• To Lead a team of int’l freight/express sales and Cooperate with procurement experts, drive the team to perform and deliver results
• To closely monitor trends on rates of Air & Ocean freight and work with procurement experts to secure competitive price and stable space
• To Achieve sales target, present the performance in reports and internal regular meetings (weekly/monthly/semi-annually)
• To manage/monitor sound Business Opportunity (Inventory) level of all Sales Team in South East Asia and Australia
• To set up Go-To-Market strategy by region and make sure the sales activities go in line with the strategy

EDUCATION:

• Bachelor’s degree above
• Major in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred
• English Advance Level, other language skill is a plus

QUALIFICATION:

• 15 years+ experience in logistics
• 5years+ experience in New Business Development/Sales experience
• Leading/Directing/Managing experience in a Global forwarding company
• Experienced in large-scale, long-term contracts and global accounts
• Experienced in logistics IT system (FIS/WMS/TMS)
• Previous job promotion experience

Hightlights:

• Allowances
• AWS + VB
• Work travel opportunities
• 5 days work week, Mondays to Fridays (830am-530pm)
• East, Singapore (Office)

Our client is a design & manufacturing company. Supply testing & measuring instruments to semiconductor companies:

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and having contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observation and analysis of potential customers, markets and competitors
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs, trade shows, etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Requirements:

• At least 2–3 years of relevant working experience in Semiconductor industry
• Good general PC Skills (MS-Office) and PC-knowledge (Word, Excel, PowerPoint)
• Sales-oriented thinking, strong attention to details, and a structured and efficient way of working
• Microelectronics engineering and Electrical engineering are preferable
• Traveling for overseas work trip
• Very good communication skills to effectively interact with clients and co-workers
• Past work experience in wafer test/final test related products for the semiconductors industry are preferable

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Exciting Opportunity: Senior Project Manager, Global Sales Management

On behalf of our client, a leader in the shipping and logistics sector, we’re searching for an experienced Senior Project Manager to join their Global Sales Management (GSM) team. In this role, you’ll play a vital part in supporting and owning projects across GSM and various cross-functional teams, ensuring the timely achievement of key outcomes. Working closely with the GSM Team Lead, you’ll drive data-driven insights for BCO and NVO teams, propose value-added initiatives aligned with Trade and Strategic Yield Management goals, and help implement impactful sales strategies for Global Key Accounts.

Key Responsibilities:

• Manage and deliver GSM projects, acting as the primary project owner
• Develop data-driven insights to support sales initiatives
• Align with Trade Management to propose and implement value-added projects
• Support sales strategies to boost the sales pipeline for BCO/NVO segments
• Enhance process efficiencies within GSM and support customer-facing activities to strengthen relationships
• Take part in ad-hoc projects and special initiatives

What We're Looking For:

• Degree in a relevant discipline
• 5-6 years of experience in the liner shipping/logistics industry
• Proven background in sales and business development
• Strong project management skills and ability to manage multiple work streams
• Excellent communication, negotiation, and leadership abilities
• Knowledge of Salesforce and the liner business is a plus

If you’re ready to make a significant impact and bring value to a top-tier global player, we’d love to connect with you! Apply today to explore this opportunity.

Similarly, if this position doesn't quite match what you're looking for, but you know someone who might be interested, please feel free to pass on my details or share their contacts.

Antonethe Fadallan (EA Reg no: R1876610)
Faststream Recruitment Pte Ltd, EA License no: 09C3403

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Placed in the care of Head of Marine Business Unit (BU), and working closely/ reporting to the Sales Director (Marine), the Sales Manager (Marine) will

· Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.

· Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.

· Documents and communicates the voice of customer to internal stakeholders.

· Leverages resources and knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.

· Prepares or oversees the production of proposals and negotiates contracts for management approval.

· May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

· Deliver presentations to prospective customers within territory, or as required.

· Able to interact and influence key decision maker in senior position.

· Any other matters assigned by superior/ company.

Other Requirements

· Diploma/Bachelor's Degree in telecommunication, electrical engineering.

· 4 - 8 years relevant working experience with good sales track record.

· Good sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.

· Experience as Ex-Radio Officers, are added advantages.

· Good customer contacts withship managers/owners will be an advantage

· Possess excellent business acumen, communication & presentation skills.

Job Summary:

Reporting to the Sales Director of the Distribution Team, the Sales Manager (Distribution) will be responsible for selling products or services through our distribution channel. The role will involve developing and executing sales strategies, working with the sales team, building relationships with distributors, analyzing market trends, and creating and managing sales budgets and forecasts.

Responsibilities:

• Develop and execute sales strategies for distribution channels to achieve revenue targets and market share goals.
• Work with the sales team to ensure they are equipped with the necessary skills and knowledge to effectively sell products or services through the distribution channel.
• Build and maintain relationships with distributors and key stakeholders in the distribution channel to ensure effective communication and collaboration.
• Analyze market trends and identify new opportunities for growth within the distribution channel.
• Create and manage sales budgets and forecasts to ensure that the distribution channel is profitable and operating within financial targets.
• Monitor and report on sales performance, with sales director, and market trends to the management.
• Collaborate with other departments such as operations, procurement finance, and marketing to ensure that the distribution strategy is aligned with overall business objectives.
• Stay up-to-date with industry developments and emerging trends in the distribution channel.

Requirements:

• Diploma/ Bachelor's degree in business, marketing, or a related field.
• Minimum of 3 years of experience in sales, with a proven track record of success in working in a sales environment, and achieving sales targets.
• Preferred Experience in the distribution channel, preferably in the marine communications industry, and in Asia markets such as Malaysia, Indonesia, etc.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical skills with the ability to analyze market trends and identify new opportunities for growth.
• Experience in managing budgets and forecasting sales targets.
• Ability to work collaboratively with other departments to achieve overall business objectives.
• Ability to adapt to changing market conditions and emerging trends in the distribution channel.

This is a full-time position with a competitive salary and benefits package. If you meet the above requirements and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Job Description

• Industry/ Organization Type: Management Firm/ Investment
• Position Title: Risk Manager/Credit Risk Manager
• Working Location: Chinatown
• Working Hours: 5 days (Mondays - Fridays 9.30 AM - 6.30 PM)
• Salary Package: Basic Salary Up to $8000
• Duration: Permanent Role

Key Responsibilities

• Assess and determine the creditworthiness of SMEs and individuals by analyzing financial data, credit reports, and other relevant information.
• Evaluate potential risks in credit offerings based on payment histories, financial health, industry trends, and economic conditions.
• Develop, implement, and monitor credit risk policies and procedures to maintain effective risk management across the organization.
• Use or enhance credit scoring models to quantify risks and support lending decisions.
• Manage the credit portfolio by monitoring risks, analyzing performance, and devising risk mitigation strategies.
• Ensure adherence to regulatory standards and compliance requirements in credit risk management.
• Communicate credit assessments, decisions, and strategies to senior management and relevant teams.
• Make informed decisions on credit applications, including approval/rejection, setting credit limits, and negotiating loan terms.
• Any other task assigned by management.

APPLY NOW!!!

• Bachelor’s degree in Finance, Economics, or Accounting.
• Min 5 years of experience in credit risk, underwriting, or portfolio management, with a demonstrated progression of skills.
• Solid understanding of financial principles, credit risk metrics, and accounting.
• Familiarity with credit risk management practices and regulatory requirements.
• Proficiency in software tools for credit analysis, risk modeling, and portfolio management.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67889 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Technically strong on the repair and servicing of china brand heavy equipment.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Duties and Responsibility:

- Attend conferences and training as required to maintain proficiency

- Ensure safety compliance and Quality Control

- Follow up master line program and closely monitor site progress

- Lead and manage project team

- Plan construction schedule and oversee implementation at site

- Prepare and review of construction drawings, technical proposal and method statements.

- Liaise and coordinate with client, QS, authorities, subcontractors

- Liaise and meet with client for construction project

- Manage changes to the project scope and project schedule

- Provide for site safety and security

- Report and escalate to management as needed

Job requirement:

- At least 5 years experience as a Construction Project Manager

- Meticulous with good communication, interpersonal and leadership skills

- Strong technical knowledge and capability to solve site issues

- WSQ RA Leader Risk Management Cert, SMO, BCSS, Work-At-Heigh (Supervisor), Scissor Lift (Supervisor) and Boomlift Certificate (Supervisor) requirement.

Key Responsibilities:

• Minimum 12 years of experience in procurement; previous experience in c procurement preferredes and procedures to meet procurement objectives, include engaging business divisions to understand business needs and formulating tender requirements;
• Advising business divisions on procurement and contract management policy-related queries;
• Supporting Procure-to-Pay reviews to streamline procurement policies, processes, forms/templates; development of guides and resources to aid users in navigating procurement for greater agility and ease;
• Supporting the implementation of digitalization and data analytics efforts (e.g. automation of procurement processes, digitizing forms) for greater operating efficiency and procurement performance; tapping on data to study trends and gather insights; and
• Supporting knowledge sharing and communicating of procurement policies and initiatives to internal stakeholders to enhance procurement awareness and competency.

Job Requirements:

• Good Bachelor’s degree from a recognized tertiary institution
• Minimum 12 years of experience in procurement; previous experience in construction procurement preferred
• Good critical thinking, analytical, planning and organization skills
• Self-driven, resourceful and committed individual; able to work independently and within teams
• Good written and oral communication skills
• Ability to engage with people at all levels; good interpersonal skills
• Meticulous and concerned with details

Job Responsibilities:

1. Team Leadership: Lead the core business engineering team, continuously improve team capabilities, allocate technical resources effectively, foster innovation, and ensure the team adapts to industry and company growth needs.

2. Problem Solving: Proactively identify and analyze complex, long-term critical infrastructure issues, develop and implement effective solutions, mentor subordinates, and establish both long-term visions and short-term execution plans.

3. Cross-Department Collaboration: Exhibit excellent project management and organizational coordination skills, drive cross-department collaboration, actively overcome obstacles, and ensure project goals are achieved on time and with high quality.

4. Technical Foresight: Maintain sensitivity to cutting-edge industry products and deep technical research, lead the team in architecture design, technology selection, and overcoming challenges, promoting technological innovation in compliance with industry standards.

5. Customer Focus: Build and lead a customer-centric organization, ensure effective communication both internally and externally, focus on delivery results, and enhance customer satisfaction.

Job Requirements:

1. Professional Background: Possess a background in computer science or related fields, with over 10 years of experience in technology development and architecture for large and medium-sized internet products.

2. Rapid Learning: Capable of quickly learning and understanding new technologies, adapting to new changes, and having excellent foresight and sensitivity to technology and planning.

3. Team Management: Have at least 5 years of experience managing teams of no less than 30 people, possess cross-department collaboration skills, and have achieved significant results in technology and business.

4. Upward Management: Possess upward management capabilities, a positive attitude, a sense of responsibility, and entrepreneurial thinking, able to solve problems in high-pressure environments.

5. Communication Skills: Excellent written and verbal communication skills, able to effectively convey complex technical concepts and strategies, and implement team training programs.

6. International Perspective: Possess an international perspective, able to work in a multicultural environment, and have cross-cultural communication and collaboration abilities.

Join us and leverage your extensive experience and technical depth to propel our company to the next stage of growth in software development, internet, and blockchain technologies. Apply now to make a significant impact and lead our exceptional team to new heights.