Total 343 public relations officer job vacancies in d16 upper east coast bedok eastwood kew drive

Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
4. Queuemetrics Login
5. Web Portal Appointment Bookings
6. Appointment Booking for Australian Visa Application

• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

A Membership Officer is responsible for managing and growing the membership base of an organization. This role involves a mix of administrative, marketing, and customer service tasks aimed at engaging new members, retaining existing ones, and ensuring a positive membership experience.

Key Responsibilities:

1. Develop and implement strategies to attract new members.
   Promote membership benefits and services to potential members.
   Coordinate membership campaigns and promotions.
   Maintain communication with existing members to encourage renewal and continued engagement.
   Handle inquiries from prospective members, providing information on membership benefits and procedures.
   
2. Plan and organize member events.
   Distribute regular newsletters, updates, and member communication.
   Respond to member queries or complaints, ensuring high levels of satisfaction.
   Provide personalized assistance to members to ensure their needs are met.
   
3. Maintain accurate and up-to-date records of members, including contact details and membership status.
   Manage membership database systems and tools.
   Process new member applications, renewals, and cancellations.
   Handle membership fees, payments, and invoices.
   
4. Work closely with marketing, communications, and event teams to ensure the success of membership initiatives.
   
5. Coordinate member benefits and services, such as discounts, special events, or access to exclusive resources.
   Ensure members are informed about the latest programs, services, and events available.
   

Skills and Qualifications:

• A Certificate or Diplomas in business administration, communications, or a related field is preferred.
• Experience in customer service, administration, or marketing, preferably in a membership-driven environment.
• Strong interpersonal and communication skills.
  Excellent organizational and time management abilities.
  Proficiency in database management and Microsoft Office Suite.
  Familiarity with CRM (Customer Relationship Management) software.
  Ability to multitask and work under pressure.
  Problem-solving skills with a customer-focused approach.
  

Only candidates who are shortlisted will be contacted.

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met and compliance to local rule and regulation.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions on time.
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform any other duties as assigned.

Job Requirement:

• Hold a Bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• Able work at container site office
• 5.5 day work.

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met and compliance to local rule and regulation.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions on time.
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform any other duties as assigned.

Job Requirement:

• Hold a Bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• 5.5 day work.

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met and compliance to local rule and regulation.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions on time.
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform any other duties as assigned.

Job Requirement:

• Hold a Bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• 5.5 day work.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

Responsibilities:

* Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

* Generate workflows automatically with a genAI assistant and get guidance when you are stuck

* Eliminate repetitive and manual data manipulation with automated workflows

* Access and blend data from any source, whether from your desktop or from any major database or data warehouse

* Explore your data with interactive data views, choosing from dozens of charts

* Collaborate on visual workflows, either privately with colleagues or with your wider organization

* Save and reuse repeatable data processes, analytical models, or scripts across disciplines

* Collaborate effortlessly between multiple users with version control

* Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

* Automate the delivery of insights to any number of stakeholders across the organization.

* Scale to empower any number of users, running any number of workflows in a single environment

* Empower self-sufficiency with data apps provided to any number of end users

* Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

• Proven experience with Knime or good Knowledge

• Proficient in Knime modules.

• Degree in business /Statistics.

• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

ACCOUNTABILITIES:

Execute the day-to-day administrative work processes for the successful delivery of centralized customer- centric services to SIMGE learners.

1. Student Services: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Performance Management: Carry out the services provided by Student Services team to achieve departmental outcome.
3. Continuous Improvement and Innovation: Provide inputs or suggestions to improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
4. Quality Control: Execute work processes to ensure that SIM GE student interactions are responded to in accordance with policies, procedures and regulatory requirements.

JOB REQUIREMENTS:

• Diploma holders
• At least 2 - 3 years of relevant work experience in a customer-focused environment, preferably in an education setting
• Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
• Bilingual with good command of spoken and written English
• Working knowledge of Microsoft Office software
• Excellent interpersonal, communication and presentation skills
• Good organizational skills
• Ability to engage effectively with people of diverse background
• A team player who can work with academic staff and administrative support personnel
• Result-oriented
• Resourceful
• Able to work independently and as a member of multiple and varied teams

Job Description:

The successful candidate will be part of AST's Customer Services Division. This customer-facing role encompasses a wide variety of day-to-day tasks aimed at providing an exceptional customer experience to the pilots performing their flight simulator training. Ensure that all customer concerns and requests are attended with high level of professionalism and on timely manner. He/ She need to keep a high level of harmonious relationship with the customer.

Responsibilities

1. Attend to walk-in customers and perform frontline services to any customers / visitors entering the premises. These include:

• Greet visitors and determine the nature of their visit, alert appropriate party of visitor's arrival, direct visitors to proper waiting area.
• Respond to general enquiries and feedback.
• Establish and maintain customer rapport.
• Make outbound calls to customers and/or responding to customer emails.

2. Provide support on training related enquiries includes:

• Work with all stakeholders to ensure proper alignment of the Simulator Flight Scheduling and Maintenance Planning activities.
• Perform Simulator Flight Scheduling and Maintenance Planning activities as an alternate to PIC
• Effectively facilitate pilots’ requests by liaising promptly with other departments.
• Perform data input and analysis.
• Plan and track monthly programs for completion.

3. Assist with tenant-related enquiries including but not limited to booking of meeting/ conference rooms/ guest rooms.

4. Assist with the planning, co-ordination and execution of internal and company events.

5. Setting & tidying up of the guest rooms for accommodation.

6. Monitor Pantry and Stationery supplies and coordinate purchases when needed. Replenish F&B supplies in Pilot Lounge, Boardroom and guest rooms.

7. Other potential engagements in other work areas within the Company.

Requirements

• Possesses at least a Diploma with at least 2 years of relevant experience in customer and/or administrative service.
• Prior working experience in aviation industry/ hospitality / customer service experience is highly advantageous.
• High-quality written and verbal communication skills.
• Competent in administrative procedures.
• Team player and able to work in a fast-paced environment with minimal supervision.
• Must be able to communicate in Mandarin to be able to liaise with Mandarin speaking associates on handling daily operations and headquarter in China.
• Proficient computer skills.
• Only Singaporeans/ SPR may apply.
• Flight attendants and entry level applicants are welcome to apply.

Shipping / Documentation Officer

What the Role Involves:

1. Prepares full set of shipping documentation such as packing lists, invoices and certificate of origin.
2. To coordinate with warehouse teams for shipment preparation
3. Monitor import shipping matters.
4. Monitor shipments' departure & arrival.
5. Update of KPI on individual shipments and shipment process
6. Declare and apply custom permit related documents.
7. Communicate and maintain good rapport with the internal and external customers

Required Skills, Experience & Qualifications:

• 1 Year of working experience in the similar position or Logistics / Supply Chain industry
• Experience in TradeNet and custom permits will be an advantage
• Self-discipline, initiative, responsible and interpersonal and communication skills.
• Flexible / Adaptive to changes
• Well-organized on planning work tasks and meticulous to details
• Competent in Microsoft Outlook, Excel and Word
• No experience will be considered

Working Location

2 CHANGI SOUTH AVE 2 (Nearest MRT: EXPO)

Work Days/Hours:

Monday – Friday (8:30am to 6:00pm)

• Need to oversee facility maintenance by upkeep of essential systems, such as air conditioning, lighting, and fire safety.
• Coordinate with vendors and contractors, ensuring maintenance and repairs are executed punctually and in line with company quality and safety standards.
• Develop and manage a comprehensive maintenance schedule to optimise facility operations and ensure timely completion of routine tasks, inspections and projects.
• Assist in facility-related projects, ensuring all activities adhere to company policies, safety guidelines and established protocols.
• Ensure all facility operations comply fully with internal company policies with particular attention to safety and risk management protocols.
• Maintain precise facility records, handle timely renewals of necessary licenses and permits and ensure documentation aligns with company requirements for quality control and compliance.
• Oversee on-site activities to ensure that vendors and contractors rigorously follow company safety policies and contractual terms.

Job Requirements:

• Min 1 year experience in similar position and industry (Logistics/3PL)
• Good interpersonal skills and attention to details.
• Excellent communication skills, able to communicate with all levels internally or externally.
• Good problem-solving skills and ability to work independently.
• Good time management and good team player.

We are hiring for Business Information Security Officer who will be responsible for driving information security efforts within the business unit or functional area.

Mandatory Skill Set:

• Serve as a point of contact for BISOs. providing guidance and support to various BUs;
• Ability to prioritize and provide necessary support on the security tasks for designated BUs;
• Offer regular updates or flag outstanding important issues to relevant stakeholders;
• Standardize information security process across BUS/countries. driving the adoption of best practices;
• Bridge gap between local technology or business team with GIS. able to articulate security risks to local teams and contribute back any feedback to GIS;
• Drive the learning culture within the information security team to accelerate skills and knowledge of the information security community.

Desired Skill Set:

• Possess at least one of the following certification CISSP. CCSP. CRISC. or CISM;
• Understand Cloud Infrastructure.

Responsibilities:

• Facilitate the investigation and management of security incidents for designated BUs and communicate to relevant stakeholders;
• Ensure clear documentation of the business justifications, risks, the existing mitigation controls (if any) and relevant approvals are in place;
• Support security assessment for technology solutions for designated BUs;
• Offer expertise to BUs with the help of Group Information Security (GIS) Subject Matter Expert (SME);
• Collaborate with enterprise risk management to conduct risk assessments and support the development of risk treatment plans for the BUs;
• Facilitate the local implementation of group information security initiative for the designated BUs;
• Assist with the security awareness programs for designated BUs to enforce security culture and understand the information security solutions in BUs;
• Help to develop the Business Information Security Officer (BISO) framework / handbook outlining BISOs roles and responsibilities. This standardizes practice across the organization;
• Establish and maintain BISO community to share insights or discussion of findings from audits, incidents, or latest security trend with each BUs to facilitate cross-learning and capture lessons teamed;
• Gather input or recommendations with regards to Group Information Security (GIS) functions and programs from BISOs across various countries/markets. Compile the feedback and contribute to GIS for continuous improvement of the Security Operation Model;
• Collaborate with security teams to develop and implement tailored security awareness programs for business units and devise a structured professional development pathway for BISOs.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Core Responsibilities

• Liaise with Sales Department and other stakeholders to provide services to tenants
• Schedule appointments for clients
• Perform tenant check-in and check-out
• Perform payment collection procedures
• Manage tenants’ feedback and enquiries
• Perform service recovery
• Promote use of automated or self-help services
• Identify situations where tenant require additional attention
• Prepare meeting rooms
• Monitor inventories of stationaries
• Reconcile daily monetary transactions
• Participate in the execution of designated emergency response tasks

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift between Monday - Friday

3rd Party Logistics MNC

• Straits Times' Singapore Best Employers 2024
• Basic $2400 - $3000
• AWS + Variable Bonus
• 5 days (8am-5.45pm)
• Locations: Changi South
• Walking distance from Expo Mrt
• Co. Transport: AMK, Sengkang, Punggol, Bedok, Tampines

Job Responsibilities:

• Follow all operating procedures and ensure compliance.
• Coordinate with customers and transporters on daily issues and shipment planning.
• Manage shipment documentation and timely processing of incoming/outgoing goods.
• Perform cycle counts and submit accurate reports.
• Implement process improvements and report non-conformances to the Executive.

Requirements:

• Min. 1 year of relevant experience.
• Proficient in MS Office (Excel, PowerPoint, Outlook, VBA)

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

3rd Party Logistics MNC

• Straits Times' Singapore Best Employers 2024
• Basic $2400 - $3000
• AWS + Variable Bonus
• 5 days (8am-5.45pm)
• Locations: Changi South
• Walking distance from Expo Mrt
• Co. Transport: AMK, Sengkang, Punggol, Bedok, Tampines

Job Responsibilities:

• Follow all operating procedures and ensure compliance.
• Coordinate with customers and transporters on daily issues and shipment planning.
• Manage shipment documentation and timely processing of incoming/outgoing goods.
• Perform cycle counts and submit accurate reports.
• Implement process improvements and report non-conformances to the Executive.

Requirements:

• Min. 1 year of relevant experience.
• Proficient in MS Office (Excel, PowerPoint, Outlook, VBA)

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Job Description

• Perform & coordinate office activities and facility services
• Administer office processes and implement improvements to streamline the office and facility operations
• Manage office supplies inventory, print services and Dept’s fixed assets administration
• Coordinate the upkeep of office equipment and furniture
• Process invoices on office and facility services
• Administer the preparation, activation, issuance and record keeping of door access cards
• Process and maintain records of staff parking application of Company’s carpark
• Support the HSE and security audit documentation upkeep
• Generate periodic expense and facility performance reports on office and facility services
• Provide secretarial and administrative support to the Dept

Job Requirements

• Diploma inBusiness Studies/Estate Management
• 3 years’ relevant working experience in office administration and facility maintenance fields
• In-depth understanding of office management and building service procedures Ability to prioritize and perform multi-task work assignments
• With analytical mind with problem-solving skills
• Possess procurement and negotiation skills
• Passionate about delivering consistent excellence services all levels of employees
• A good team player with leadership skills
• Proficient in MS office
• Ability to use AutoCad software will be an added advantage
• Competent writing and communication skills – including the ability to communicate technical information

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!

Duties & Responsibilities:

• General Warehouse Duties, Stock Receiving, Inbound Cargo Inspection, Putaway, Picking & Packing etc.
• Inventory Managment: Stock Counts, Investigate Stock Discrepancies & Non-Conformity Issue.
• Support Container Docking Operation and other assigned duties.
• Preferably with Forklift License/ Reach Truck Operation with Container Stuffing/ Unstuffing Experience.
• Positive Attitude and willing to learn and work in a warehousing environment.

Job Requirements:

• Candidate must possess at least GCE ‘N’ / ‘O’ Level / ITE / Diploma.
• Must have / possess valid Forklift License.
• At least 2 to 5 Years of working experience in the related field is required for this position.
• Preferably non-executive specialized in Logistics/Supply Chain or equivalent.
• Team Player with good communication and writing skills.
• Candidates may also send their applications at [email protected]

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Applications Developer based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Team/Function Overview

The role requires a self-starting, well organized and motivated individual to work within our client facing Global FX FIX Onboarding Team.

This team is responsible for all FX Client Onboarding onto Citi’s FX platforms so they can utilize Citi’s Global FX franchise. This requires engaging with external and internal clients, at a technical level, utilizing our FIX API so they can avail of our live electronic FX trading

Role/Position Overview

FXLM Technology is focused on delivering IT solutions to the FX and Local Markets Sales & Trading business. We have around 400 people with the core of our development effort based in the financial hubs of London, New York, Tokyo and Singapore where we face off directly to the trading desks. Our core strength is providing the technical expertise and software development skills that directly affect the ability of our business to generate revenue and several of our client facing applications such as Citi FX Velocity and FX Click are leaders in their respective markets. We are committed to hiring the brightest and best technical experts and in return can offer roles with direct business interaction on projects from electronic and algorithmic trading to grid based computation of real-time risk metrics.

In this role you will be responsible for all client and technical team interactions from initial engagement until go live in our Production environment. You will gain the opportunity to work closely with FX eSales & FX trading partners and gain a real insight into the FX Cash, Options and Algorithmic platforms that are offered within Citi as well as gaining visibility of the world’s largest FX Franchise. Working to ensure the business needs are met for all our traded major liquid instruments such as FX Spot, FX Forwards, Precious Metals and NDF. The team’s responsibilities extend to all aspects of the electronic trading domain, including connectivity, market data distribution and Co-Lo Infrastructure.

You will have complete autonomy over your assigned tasks so strong self-management is a must as deadlines must be met to ensure our Franchise standards are maintained and our clients’ needs are met.

You will gain exposure to a wide variety of technically diverse systems from High Frequency Trading (HFT)/low latency trading platforms where every millisecond counts to network designs panning local and wide area networks to connectivity mechanisms like VPN’s, RTNS etc. all while maintaining best practices in fields such as security and stability.

Key Responsibilities:

• Working with external clients and internal business teams to identify client requirements

• Arranging various forms of network connectivity for clients

• Delivering new server and client components as per evolving business requirements

• Maintaining the existing FIX API while helping development teams enhance the infrastructure

• Ensuring that there is a good understanding of the business priorities and to plan work accordingly

• Second line support (investigation of problems that front-line support cannot resolve)

• Identifying and correcting areas of poor stability across the platform

• Decommissioning of unused client sessions or network connections that will save the business money

• Ensuring all external clients and vendors are satisfied with the service provided

Key Relationships:

• Front office through to back office system development teams

• Low Latency network implementation and design teams

• FX Trading Business partners – Traders, Sales, Product Management

• FX Front Line Support

• External and internal clients and vendors

Development Value:

• Opportunities for career expansion for the successful individual to establish their profile in the Global Foreign Exchange Technology organization.

• Direct visibility of a global FX Franchise and access to the everyday business functions (e.g. Trading and Sales) that supports it.

• Access to a wide range of technology platforms and resources in a Global enterprise company

• Req Qualifications:

Knowledge/Experience:

• Extensive years of experience in a similar role

• Knowledge of Foreign Exchange Financial Products is desirable but not required

Skills:

• Unix/Linux

• FIX protocol

• Intermediate networking knowledge is desirable but not required

• Real-time high frequency, low latency messaging work is desirable but not required

Qualifications:

• Strong academic record, ideally with a good degree and a mathematical or scientific background.

Competencies:

• Strong Communication skills

• Self-Motivated

• Willingness to learn

• Excellent planning and organizational skills

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform other duties as assigned.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 5.5 day work.

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met and compliance to local rule and regulation.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions on time.
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform any other duties as assigned.

Job Requirement:

• Hold a Bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• 5.5 day work.

Overall Responsibilities:

As the senior security and client engagement officer, you will play a crucial role in execution of security plans and exercises within the premises. you will spearhead the implementation and enforcement of rigorous security protocols, ensuring the safety and well-being of our premises and occupants. Your pivotal role involves meticulous management of access control systems, diligent surveillance, and proactive incident handling.

Duties and Responsibilities:

• Ensure strict adherence to security plans, protocols, and SOPs.
• Conduct rigorous access control measures.
• Manage pass exchanges and oversee access card management.
• Implement comprehensive security surveillance within the work compound.
• Conduct vigilant patrols and monitor CCTV systems.
• Verify the authorization of all personnel present on the premises.
• Effectively manage incidents and promptly report them in the designated Group Chat.
• Assist in maintaining the overall cleanliness of the compound and coordinate janitorial support as needed.
• Report any malfunction or breakdown of facilities or machinery items (e.g., turnstiles, ceiling lights) to the SCC.
• Collaborate in Fire Safety Management during both drills and actual fire incidents.
• Undertake additional duties as assigned.
• Extend a professional welcome to and greet arriving tenants/guests.
• Assist with both phone and walk-in inquiries in a courteous manner.
• Deliver high-quality service to tenants/guests by responding promptly, efficiently, and courteously to their requests.
• Handle complaints and suggestions from tenants/guests with professionalism and courtesy.
• Acquire and maintain a comprehensive working knowledge to provide tenants/guests with information regarding directions, available services, and facilities when required.

Requirements:

• Able to commit to Shift Work
• Proven experience in security supervision.
• Knowledge of security protocols and emergency response procedures.
• Strong communication and interpersonal skills.
• Ability to handle incidents professionally and efficiently.
• Attention to detail in access control and surveillance.
• Customer service orientation.
• Problem-solving skills and ability to handle complaints.
• Flexibility to perform various duties as assigned.

Employee Benefits:

• Uniforms provided
• Leave entitlement as per MOM regulations
• Performance-based bonuses
• Health and medical insurance coverage

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned
• Handle customer's enquiries & complaints

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role
• Proficient in MS Office Word, Excel and/or usage of CMS will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work rotating shift, weekends & Public Holidays

Job Type: Part-time/ Temp 1 month

Pay: $11 per hour

Expected start date: 15 Dec 2024 to 15 Jan 2025 (Can be extended)

6 days a week

Schedule:

• Morning Shifts 10am to 6pm
• Mid Shifts 12pm to 8pm
• Afternoon Shifts 2pm to 10pm
• Weekend availability
• Public Holidays

Full time position is available too!