Total 26 Manager quality assurance job vacancies in d14 geylang eunos

Job Description

Job Scope & Responbilities :

* Handle for full set of account

* Financial month end closing

* Coordinate and liaise with external parties like auditors, tax agents and tax authorities

* Responsible for all duties related to Human Resources,

* Monthly payroll preparation, CPF submission

* Responsible of IRAS AIS,IR8A, Corporate tax, Income tax etc.

* MOM WPOL/EPOL/ matter

* Handling other admin duties

* Perform any other ad hoc duties when required.

Job Requirements :

* Candidate must possess at least diploma or equivalent.

* Language: Bilingual in English and Chinese Mandarin (read, write and speak) as the incumbent needs to liaise with Mandarin-speaking associates in the course of work.

* At least 2 Year(s) of working experience in the related field is required for this position.

At our firm, we are on a mission to innovate and advance. We seek highly innovative and driven individuals to join us. You should be passionate about bringing fresh ideas and innovative solutions to the table. Clear and effective communication is also crucial, so strong written and verbal skills are essential for this role.

Responsibilities:

- Carry out audit procedures in accordance with the audit plan and SSAs

- Prepare draft financial statements in accordance with Singapore Financial Reporting Standards

- Strong technical expertise in audit and assurance methodologies and techniques, with a preference for those with international and Singapore client experience.

- Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentation and management letters and reports and monitoring of engagement process against budget and timeline

- Developing and maintaining long-term client relationships and identifying business development opportunities

- Coaching and developing team embers to achieve technical competencies and efficient performance

- Familiar with regulatory and reporting requirements

- Stay up-to-date with industry trends and regulations affecting the business.

- Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm’s quality, client service, people, and financial objective

Requirements:

- Degree in accounting/finance or equivalent professional qualifications

- Holding relevant professional certifications, such as CA (Singapore), ACCA, ICAEW, CPA, etc. is added advantage.

- Minimum of 4 years experience in external audit and assurance, with at least 1 year in a managerial role.

- Able to work both independently and as a team

- Strong analytical and problem-solving skills.

- Excellent leadership and interpersonal skills, capable of effectively collaborating with team members, including those across departments, and clients.

- Proficient in Microsoft Office

- Knowledge of software like Caseware, Python and UiPath will be an advantage

- Knowledge of MAS compliance requirements for financial institutions, excluding bank and insurance, is added advantage

Quality Assurance (QA) is responsible for overseeing and ensuring the highest standards of product and service quality across the organization. This role ensures that all operational processes comply with company guidelines and regulatory standards to improve staff performance and service delivery. This role will regularly audit processes, lead staff development, and foster a culture of continuous improvement through coaching and training.

1. Quality Assurance (Internal Audit)

• Develop, implement, and maintain quality assurance standards and procedures in line with company goals and industry best practices.
• Conduct regular audits and inspections of operational processes to ensure compliance with food safety, hygiene, and quality standards.
• Analyze quality performance data and generate reports to identify areas for improvement.
• Investigate quality issues and customer complaints, determine root causes, and implement corrective actions.
• Collaborate with department heads and staff to ensure quality standards are upheld consistently across all outlets or departments.
• Ensure compliance with local and national regulations related to health, safety, and environmental standards.
• Develop policies for quality control and ensure adherence across all departments.
• Work with suppliers and vendors to ensure that products meet quality specifications.

Manage Operational Risks

• Implement Workplace Safety and Health Policy practices
• Ensure that all stores complied to all MB policies and guidelines.
• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

Manage Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Prepare reports (daily/weekly/monthly) as stipulated by management
• Review systems and processes for workflow and productivity improvement.
• Contribute ideas and cooperate in the execution of on-going initiatives.
• Perform any other duties and responsibilities as and when assigned by Management.

Other Prerequisites

Education & Certification

Degree in Hospitality or related field preferred

Experience

1. Proven Audit experience, preferably in the F&B or services-related industry
2. Have at least 6 years of working experiences with managerial or supervisory capacity.
3. Excellent communication, presentation, and interpersonal skills
4. Proven leadership skills and ability to operate independently.
5. Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
6. Good problem solving skills
7. Extremely organized and goals oriented
8. Outstanding written and verbal communication skills and Strong and confident presentation style
9. Meet the attendance guidelines of the job and adhere to departmental and company policies
10. Proficient in Microsoft Office applications
11. Candidates must have a good command of spoken and written English, and any additional language is an advantage
12. Excellent Communication skills in group presentation
13. Pays attention to details
14. Mature, meticulous, resourceful, organized and able to work independently
15. A team player and takes initiative to assist other Team Members when required
16. Have impeccable follow-through; and "Can Do" attitude and mindset
17. Be willing to work any day and any shift
18. Well-groomed and professional disposition
19. Able to commence immediately

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Key Responsibilities:

Assisting Audit Director with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop, and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 6-7 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Job Description:

Assisting Audit Director and Senior Manager with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 4-5 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.
• Able to manage multiple engagements and deadline-driven.

Benefits:

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

At our firm, we are on a mission to innovate and advance. We seek highly innovative and driven individuals to join us. You should be passionate about bringing fresh ideas and innovative solutions to the table. Clear and effective communication is also crucial, so strong written and verbal skills are essential for this role.

Responsibilities:

- Carry out audit procedures in accordance with the audit plan and SSAs

- Prepare draft financial statements in accordance with Singapore Financial Reporting Standards

- Strong technical expertise in audit and assurance methodologies and techniques, with a preference for those with international and Singapore client experience.

- Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentation and management letters and reports and monitoring of engagement process against budget and timeline

- Developing and maintaining long-term client relationships and identifying business development opportunities

- Coaching and developing team embers to achieve technical competencies and efficient performance

- Familiar with regulatory and reporting requirements

- Stay up-to-date with industry trends and regulations affecting the business.

- Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm’s quality, client service, people, and financial objective

Requirements:

- Degree in accounting/finance or equivalent professional qualifications

- Holding relevant professional certifications, such as CA (Singapore), ACCA, ICAEW, CPA, etc. is added advantage.

- Minimum of 4 years experience in external audit and assurance, with at least 1 year in a managerial role.

- Able to work both independently and as a team

- Strong analytical and problem-solving skills.

- Excellent leadership and interpersonal skills, capable of effectively collaborating with team members, including those across departments, and clients.

- Proficient in Microsoft Office

- Knowledge of software like Caseware, Python and UiPath will be an advantage

- Knowledge of MAS compliance requirements for financial institutions, excluding bank and insurance, is added advantage

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Job Description:

Assisting Audit Director and Senior Manager with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 4-5 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.
• Able to manage multiple engagements and deadline-driven.

Benefits:

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Key Responsibilities:

Assisting Audit Director with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop, and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 6-7 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

As an advocate for lifelong learning, you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. Your role will be to oversee and manage the quality assurance of Advisory Services, identify learning needs as well as develop training interventions. The individual will need to leverage insights from trends, performance metrics and stakeholder feedback to continually ensure that advisory services maintain standards of excellence.

Our ideal candidate is someone who is passionate about learning & development, service quality, and stakeholder management.

Core Responsibilities

Training

· Develop a strong understanding of the CET landscape (e.g. job roles and skills in demand), career progression pathways, the SSG suite of resources for career planning and upskilling, and other agency programmes and initiatives that can benefit clients in their upskilling efforts and enhance their employability

· Conduct needs analysis to identify training needs and develop training interventions for internal and external stakeholders

· Develop and deliver training materials and content to address training needs

· Apply adult learning principles and instructional design methodologies to create effective and engaging training experiences

· Provide ongoing coaching to reinforce learning and support development

Quality Assurance

· Ensure advisory services meet quality standards by adhering to established processes, guidelines and industry best practices

· Conduct internal audits to ensure adherence to established standards and provide recommendations for improvement

· Review and manage case notes quality to support data insights

· Leverage data and feedback to continually refine and improve quality standards

· Extract and organise monthly satisfaction survey feedback for score tabulation and reporting

· Compile reports and presentations related to monthly feedback and audit findings

· Develop and regularly review assessment framework to establish standards of excellence

Others

· Support event deployment on an ad-hoc basis

· Handle CRM (Client Relationship Management) cases to address clients' upskilling concerns on an ad-hoc basis

· Oversee and address individual feedback and complaints related to the quality and effectiveness of advisory services, ensuring timely resolution and continuous improvement of the service experience.

· Manage contract renewal of Skills Ambassadors

Requirements

· Possess a tertiary qualification

· 1 year of relevant experience

· Familiarity with quality assurance programs

· Strong organisational and data management skills, with the ability to manage monthly reporting

· Creative skills to develop visually appealing materials

· Detail-oriented with experience in conducting audits or reviews to ensure quality standards

· Proficiency in using Microsoft Office, especially Excel and PowerPoint, and design software for creating materials

· Ability to work independently and as part of a team to meet deadlines

· Excellent business writing and communication skills to collaborate with various stakeholders

· Ability to converse in Mother Tongue is an advantage

· Experience in service excellence or CRM will be welcomed

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

NTUC Health is one of Singapore's largest community health and eldercare providers. As we are growing our cluster support with the evolving EC model, we are looking for dynamic individuals to drive quality assurance, statutory compliance, and programme management in all Active Ageing Centres (AAC).

Quality Assurance And Compliance:

• Ensuring AACs comply with the funder requirements on service deliveries.
• Oversee the semi-annual AIC progress reporting, ensure correct reporting from AAC to funder.
• Monitor and maintain quality standards of the AACs including tracking, updating, and maintaining SOPs and Work Instructions under the framework of ISO 9001:2015 (Quality Management System Requirements).
• Oversee and manage regular quality surveillance, inspections, audits, and governance of Service Quality projects.
• Develop better practices, drive continuous improvement to a higher level of performance as well as implement sustainable business and operational strategies in line with the organization's growth.
• Engage all centers to implement and uphold the quality standards of the division.
• Act as the relevant contact for MOH Audit matters, providing communication to Ministry on improvement plans and escalation of issues.
• Share learnings and issues across various centers for learning purposes.
• AAC Data Protection Representative
• Conduct quality training, oversee and direct the development and implementation of quality and safety training strategies, initiatives, and programs for the department.
• May require to perform additional duties as requested

Incident Management:

• Establish a Quality Assurance Committee (QAC) to review and manage incidents/ data and other improvement plans.
• Oversee analysis, management, and reporting of incidents (Internal and external reporting)
• Oversee development and implementation of risk registry
• Collaborate with stakeholders to ensure that corresponding risk management measures are in place and sustainable.

• Bachelor's degree, preferably in Healthcare or Gerontology related discipline
• Preferably a minimum 3 years of Healthcare experience
• Minimum of 5 years in a supervisory role
• Minimum of 8 years experience in quality assurance, audit, knowledge management, and data analytics
• Experience in project management and/or process re-engineering using Lean and/or another quality improvement/innovation methodologies
• Good communication, interpersonal and people management skills
• Excellent analytical and problem-solving skills
• Detail-oriented
• Familiar with Google Workspace

• LEAN Six Sigma or equivalent process improvement experiences would be an advantage

Job Responsibilities:

• Lead and Responsible for manufacturing quality assurance including incoming quality, in-process quality, semi-finished product quality, and outgoing product quality

• Manage product inspection, customer specifications and requirements

• Drive incoming quality assurance process improvement in efficiency and effectiveness

• Engage sub-contractors to ensure the quality of parts and products and to drive quality improvement initiatives

• Be the owner of a Non-Conforming System. Collaborate with Headquarter for any system upgrade or changes.

• Perform analysis on non-conforming quality incidents and internal errors and provide recommendations to meet internal and customer requirements and expectations

• Support Customer Quality Engineering to investigate customer product complaints

• Responsible for quality KPIs and reporting to senior management

• Provide headship and consulting advice in quality matters

• Set quality strategies to drive company quality culture and quality improvements in process, product, and system

• Plan and lead manufacturing process audit

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 5-8 years’ experience in medical device QA

• ISO 13485:2016 certified internal auditor or with experiences will be advantageous

• Familiar with quality control tools

• Good communication/customer service skills

• Must able to communication in Mandarin & English

• Strong PC skills. Must possess strong working knowledge of Microsoft Office (Word, Outlook, and Excel)

• Required to lift over 30KG when necessary

Salary Range: $8,500~$9,900 with other Allowances & % Incentive

JOB TITLE: BUSINESS DEVELOPMENT MANAGER or PROJECT MANAGER

RESPONSIBILITIES:

· Clients Management - Meeting clients and understand their requirements on project needs

· Marketing - Liaise with Clients / Main-con and get New Projects / Orders, and maintain clients relationship

· Maintain good business relationship with New and Existing Clients

· CRM - Clients Relationship Management

· RFQ & Quotation - Liaise with Sales department and assist in preparing quotations

· Budget - Co-ordinate with Operations team and complete the project as per schedule

· Payments - Assist finance on preparing Progress Claim and payment followups if required

· Participate in Tenders

· Ad-hoc duties if any assigned by the Management

Requirements

· O Level, Diploma/ITE, Degree in Business, Mechanical Engineering, Electrical Engineering, Civil or other related studies

· Experience in Air-conditioning (ACMV Piping, Insulation works (Jacketing)

· Handling Clients smoothly and Getting New Projects’ Orders

· Having Class 3 Driving License is a plus. Company will provide a vehicle /transportation

Please send your Resume to [email protected]

Or please call 6980 6774 or Whatsapp at 98867100

Only shortlisted candidate will be called for the interview

As will be guided and supported by the General Manager and leadership team, the incumbent shall:

• Apply suitable quality techniques, collaborate with sales, design, R&D, process development, and production teams using a holistic approach to understand customer needs and delights customers with flawless and innovative solutions.
• Ensure high standard of quality, develop & implement proven approaches that can enhance productivity, and uptime based on scalable, repeatable, cost-effective processes.
• Develop and implement best-in-class quality systems and techniques (such as Lean Six Sigma) that enable competitive engineering solutions, cost optimized manufacturing approaches, robust processes, and effective programs, in accordance with our vision for Five Star Factory
• Collaborate and contribute materially and consistently in building and sustaining operational excellence and a lean operating structure that enables flawless, fast, flexible manufacturing.
• Develop and apply relevant quality techniques (such as DFM, DFSS, QFD, etc.) to cultivate innovation excellence by developing breakthroughs in processes, products, procedures, methods, and materials.
• Determine key metrics for performance of customer, engineering, and quality teams. Identify and implement improvements.
• Collaborate with all associating teams, research, and identify opportunities to generate new business and strengthen existing business.
• Guide and motivate worldwide team of technical & quality staff to support our global customers. Set key targets and provide data analytics of quality performance to relevant management teams. Assess effectiveness of quality solutions, customer satisfaction levels, and continuous improvement strategy.

Job Description:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA
• Professional qualifications such as CA (Singapore), CIA, CISA or other relevant audit certifications is preferred
• Minimum 5 years of relevant work experience in a public accounting/auditing firm
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven

Job Description:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA
• Professional qualifications such as CA (Singapore), CIA, CISA or other relevant audit certifications is preferred
• Minimum 5 years of relevant work experience in a public accounting/auditing firm
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven

Duties & responsibilities

1. The Audit Manager manages a portfolio of engagements to deliver high quality audit services.
2. Provides leadership on audit engagements which includes client acceptance process, engagement planning, execution and finalisation of an audit engagement.
3. Fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored.
4. Serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.
5. Reviews and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards/requirements.
6. Contributes towards continuous improvement in audit methodology and process.
7. Assume a greater role in professional development activities such as training, staff recruitment and resource planning.

Requirements

• Bachelor's Degree/Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-8 years of audit experience with minimum 4 years as Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liase with Chinese speaking customers and associates.
• Able to liase with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Job Description:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA
• Professional qualifications such as CA (Singapore), CIA, CISA or other relevant audit certifications is preferred
• Minimum 5 years of relevant work experience in a public accounting/auditing firm
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven

Salary Range: $9,900~$11,300 with other Allowances & % Incentive

JOB TITLE: SENIOR BUSINESS DEVELOPMENT MANAGER or SENIOR PROJECT MANAGER

RESPONSIBILITIES:

· Clients Management - Meeting clients and understand their requirements on project needs

· Marketing - Liaise with Clients / Main-con and get New Projects / Orders, and maintain clients relationship

· Maintain good business relationship with New and Existing Clients

· CRM - Clients Relationship Management

· RFQ & Quotation - Liaise with Sales department and assist in preparing quotations

· Budget - Co-ordinate with Operations team and complete the project as per schedule

· Payments - Assist finance on preparing Progress Claim and payment followups if required

· Participate in Tenders

· Ad-hoc duties if any assigned by the Management

Requirements

· O Level, Diploma/ITE, Degree in Business, Mechanical Engineering, Electrical Engineering, Civil or other related studies

· Experience in Air-conditioning (ACMV Piping, Insulation works (Jacketing)

· Handling Clients smoothly and Getting New Projects’ Orders

· Having Class 3 Driving License is a plus. Company will provide a vehicle /transportation

Please send your Resume to [email protected]

Or please call 6980 6774 or Whatsapp at 98867100

Only shortlisted candidate will be called for the interview

1. Overseeing the maintenance and renewal of licenses (Manufacturer, GMP, servicing vendor contract and etc.)

2. Ensure the requirements of Good Manufacturing Practice (GMP) and proper Standard Operating Procedures (SOP) are established, developed, periodic review, revision, implemented and maintained accordingly

3. Manage of the Document Management System be a custodian of the quality documents (e.g. Site Master File, Documented Procedures, etc), keep records and filing in proper order

4. To approve specifications, sampling instructions, test methods and other Quality Control procedures

5. To ensure the required initial and continuing training for manufacturing personnel is carried out and adapted according to need. Manage of the GMP Training System, schedule, teach, certify and monitor

6. Ensure warehouse storage and cleanroom stations cleanliness and environmental conditions are monitored and properly upkeep

7. Review scrutinize and approval of the test and/or inspection results on incoming receipt starting and packaging materials, excipients, intermediate, bulk and finished goods in a timely manner

8. Oversees and conduct sampling inspection, retention and in-house testing

9. Ensure manufacturing operation is within In-Process Quality Control (IPQC)

10. To monitor and ensure all necessary testing is carried out and the associated records evaluated, release or reject of finished goods in a timely manner

11. Batch Manufacturing Record (BMR) review and release

12. To ensure the qualification and maintenance of testing instrument, premises and equipment (laboratory instrument and production equipment maintenance, UV light, lighting and safety features like exit emergency light functionality, fire extinguisher validity and etc.)

13. Examination and assessment on the hygiene process and the production as per the company regulations

14. Conduct and assess new supplier factory qualification, continuing existing supplier factory assessment

15. To assess and monitor the outsource contractors (accredited laboratories, pest controllers, contracted manufacturers and etc.)

16. Review updates by local governing authorities (HSA) or PIC/S published latest revision, promulgate and implement new quality procedures when deem necessary

17. Manage of the Internal Audit System, schedule and conduct internal audit at planned interval based on the status and importance of the activity. The audit shall be conducted in accordance with procedures

18. To ensure that the appropriate validations (cleaning, equipment and processes) are carried out; manage validation through design, run, test and upgrade systems and processes through assessing measurements and interpretation of data

19. Manage of the annual Product Quality Review and stability process

20. Manage of deviations, complaints, incidents and recalls with proper handling, following up and investigation

21. Manage of the Corrective and Preventive Action System. Formulate the corrective measures for product defect or non-conforming product through the analysis of the causes and approach

22. Oversees quarantine stock and disposition

23. Manage of the Continual Improvement System, ensure suitability and effectiveness of the GMP is carried out at all times, strategize plans to enhance process to meet the quality of the products to build up quality reputation and the company brand name

24. Manage of the Risk Management process

25. Acting as primary quality contact and qualified person for internal and external quality compliance matters

.主要职责：

· 推广手机、平板产品给手机dealer， 获取订单；

· 确保公司政策第一时间准确传达给客户与推销售政策

· 维护与客户的客情关系（如：及时妥善客户投诉和意见，快速回复处理客户需求）

· 协助终端物料铺设；

· 收集竞品信息

· 定期跟踪门店销售情况

Job Specifications:

· Propose mobile phone and tablet products to mobile phone dealers and take orders;
· Ensure that the company's promotion programs are accurately communicated to customers and promote sales policies at the first time
· Maintain customer relationship (such as: timely and properly handle customer complaints and comments, and quickly respond to customer needs)
· Assist in the laying of advertising materials;
· Collect competitive product information
· Regularly track store sales

岗位要求：

· 良好的沟通和谈判能力

· 热爱手机科技，熟悉市场需求

· 能够说，写和读流利的英语，和华语

· 有兴趣的应届毕业生也欢迎申请

Quality Assurance (QA) Manager

Oversee staff, ensuring product development aligns with quality and efficiency standards. Collaborate with clients to meet their product requirements.

Key Responsibilities:

• Establish company-wide quality procedures, standards, and specifications.
• Collaborate with purchasing manager to ensure raw materials meet quality standards.
• Enforce health and safety standards during work operations.
• Conduct research to optimize resource usage and reduce waste.
• Ensure manufacturing processes meet national and international standards.
• Survey customer requirements and align them with established quality standards.
• Provide recommendations to improve existing quality processes.
• Analyze statistical data for insights into quality performance.
• Supervise staff adherence to quality procedures.
• Monitor product development for deviations from quality policies.
• Conduct tests to verify raw material and finished product quality.
• Review process and product specifications for improvement opportunities.
• Approve compliant products and reject defective ones.
• Present reports to upper management on quality activities.
• Maintain records of quality tests, procedures, and standards.

Additional Responsibilities:

• Lead and manage the QA team.
• Train new QA Engineers.
• Conduct NDT NAPCAP audits.

Requirements:

• Bachelor's Degree in Mechanical Engineering.
• Minimum 5 years' relevant experience, with 3 years in Precision Manufacturing.
• NDT Level 3
• Familiarity with AS9100 QMS, trained Lead Assessor.
• Experience in Continuous Improvement and Lean.
• Knowledge in Chemical Finishing & Heat Treatment processes.
• Strong background in Metallurgy or Materials Science.
• Familiarity with NADCAP requirements.
• Excellent communication skills for customer interactions.