Total 535 Manager quality assurance job vacancies in Singapore

Responsibilities:

• Responsible for site compliance for regulatory, quality as well as food safety standards
• Ensure compliance with local regulatory requirements including SFA, HALAL, FSMA and etc.
• Act as representative for site projects impacting quality and food safety
• Act as food safety team leader
• Being site trainer for quality, regulatory and food safety matters
• Manage overall in-plant GMP audit programs
• In-charge of all pre-audit activities
• Lead the weekly/ monthly review meeting and compile reports
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Food Science/ Technology or equivalent
• At least 5 - 6 years years of food safety/ compliance preferably from FMCG manufacturing background
• Prior supervisory experience is required

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As a Manager or Assistant Manager, your job responsbility include the following:

• Support the Clinical Risk Management (CRM) Clinical Director in hospital’s clinical risk mitigation programmes including but not limited to:

a. Audit and compliance checks

b. Proactive clinical events safety efforts including walkabout, risk management reports, audits, self-assessments.

c. Oversee matters related to Results Management and Acknowledgement.

• Provide administrative support to the Patient Safety Council.
• Train and build capabilities of team members in the section.
• Support the Director Office of CMB and Administrator-in-charge in steering initiatives for Office of Patient Safety and Quality (OPSQ)
• Assist the Department Lead in the day-to-day administrative duties.
• Any roles that the Clinical Director, Director Office of CMB and Administrator-in-charge and Department Lead deem necessary for the function and improvement of OPSQ

Job Requirement

• Bachelor’s Degree in Science / Healthcare related.
• Proficient in Microsoft Office.
• Understanding of biostatistics, statistical tools and data visualisation software is preferred.
• Experience in quality, process improvement, data analytics, clinical audit, or patient safety are essential.
• At least 8 years of relevant experience in a healthcare industry is preferred.
• Prior experience in a supervisory role would be an added advantage.

Essential Responsibilities:

• Ownership includes both quality assurance and quality control. Includes quality assurance of products, services, manufacturing processes. Includes conformance in manufacturing, incoming goods control, product inspection, witness points, etc.
• Typically a 1st line manager of professionals or a 2nd line manager of a professional department. Developing specialized knowledge in their discipline. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development, and ensure delivery within area of responsibility.
• Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
• Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.

Qualifications/ Requirements:

• Experience leading a team with 10-12 year of experience in Manufacturing & Production Quality.

Desired Characteristics:

• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

Qualification: Degree or Diploma in Machanical Engineering from a recognised university

Additional Qualification: Certified welding inspector CSWIP level 2 and ASNT Level-II NDE Technician cert. Conversant with API 620, API 650, API 653 standards inn addition to ASME, ASNT etc.

Nature of Work:

Able to work independently with the complete quality control aspects of storage tank and Process piping Construction including process inspection, report generation, client coordination, testing and inspection.

Able to make Project Quality Plans, Inspection & Test Plans, Work Instructions and SOPs for various erection and test activites in accordance with relevent standards and codes.

Review engineering drawings, preparing Inspection & Test plan, Quality manuals, attending meeting with client on design and technical clarifications etc.

Managing a team of Quality control personnel and coordination with NDE personnel for performing NDE examination at work sites.

Job Responsibilities:

• Review and assess escalations (SQMS/SOS) from VEMF/Inbound Department to identify, liaise and resolve customer issues completely and promptly.
• Ensure validity of each escalation prior to escalating out to BU/SU and ensure quality of escalation is maintained.
• Liaise with other Business Units (BU) / Stake Holders (SH) to acknowledge, follow-up on actions/feedback requested by customers through various Contact Centre touchpoints and contact customers to resolve requests/feedback promptly within the established service turnaround time.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.
• Monitor BU/SH’s adherence to rules, regulations and procedures and escalate to respective senior management (when required).
• Handle complaints and ensure all callbacks to address customers’ issues are completed within the timeline promised to or requested by customer.
• Work with BU/SH or within Contact Centre to identify, recommend and support the implementation of various initiatives for the improvement of contact centre processes.

Job requirement:

• Minimum 2 years of experience as a universally trained Officer/manager in UOB Contact Centre.
• Good knowledge in banking/cards process, products and systems.
• Good written and spoken communication skills in English, with the ability to influence and persuade BU/SH and customers.
• Possess excellent telephone, strong interpersonal skills, resourceful and able to work independently and also as a team.
• A strong customer service mindset with good communication and problem solving skills to represent the Bank to customers and general public.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• Have a good problem solving mindset when handling complaints
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Reporting to the Head of Enterprise Supply Chain, the Travel Security & Travel Manager will become a member of a high performing procurement team responsible for supporting the strategic sourcing needs of the enterprise. The role will contribute to the profitability of PACS and generate positive return on investment for the Enterprise Supply Chain function.


The Travel Security role will oversee Travel Security Standards, which require business & incentive travel to be approved, risk assessed and tracked under the Group’s Travel Security and Medical Assistance program, ensuring travellers receive appropriate advice to reduce exposure to known or emerging travel security risks. This role will also manage the administration of corporate travel insurance applicable to both business and incentive travellers.

As Travel Manager, this role will also be responsible for the management and optimization of the travel & events category, including air, overseas and local accommodation, and will execute initiatives that deliver cost savings, demand management and innovation initiatives. This role is responsible to partner across the organization to define requirements for sourcing needs and establish sourcing and negotiation strategies for the travel category, support contract review and ensure third party risks are being assessed as part of pre-onboarding due diligence when onboarding a new third party, contracting or contract renewal. As part of travel category management, this role will share category progress reports, implement and manage supplier relationship management programs.

With increasing focus on Sustainability agenda in PACS, the role will contribute towards embedding the discipline of sustainability in our supply chain and will work with internal stakeholders and suppliers to drive the sustainability agenda.

Job Description:

Responsibilities include, but are not limited, to the following:

• Develop a comprehensive understanding of organisation policies and procedures, including the Group Third Party Supply & Outsourcing Procedures, PACS Procurement and Third Party Management Procedures, Outsourcing Management Procedures and related third party policies and procedures, to ensure policy requirements are understood, adhered to and documented while performing sourcing and vendor selection, contracting and due diligence activities.
• Lead the Travel sub-category for PACS, including:Establish strong relationships with internal business partners and build a strong understanding of business strategies and priorities
  Partner with business stakeholders including contract owners and contract managers to execute category specific strategies and supplier management program for key vendors.
  Provide travel category management oversight and ensure PACS travel requirements are represented in Group negotiations with hotels, airlines
  Manage service level performance of travel service providers such as corporate travel agency, airlines and hotel partners
  Track and report savings (Air, Travel Insurance, Hotels)
  
• As Travel Security Manager:Act as the point of contact for Group Security on matters of travel security.
  Liaise with PACS travel management companies to ensure they are utilising approved service providers and enforcing authorisation and travel security policies effectively.
  Notify Group Security of any travel to high security risk areas and above.
  Ensure that travellers are advised of any destination risks they are travelling to
  Set up a framework to risk assess staff group travel and incentive travel and ensure that concentration risk is being managed
  Provide group travel information to Group Security in a timely manner
  Manage the Travel Insurance Policy and be the point of contact for any claims process
  Maintain an updated listing of all travellers (both Corporate and FCs) of the locations (including hotel locations)
  Develop and maintain travel emergency protocols
  Work with teams managing Group Travel for Agency or Corporate to ensure compliance to policy and that trips are properly risk assessed
  Manage and monitor all emergency incidents and report to Group Security and Resilience Team
  

Who we are looking for:

Qualifications

• Bachelor’s Degree or Diploma in tourism, travel, hospitality, business or communications is preferred

Work Experience

• A minimum of 5 years of previous travel management or procurement experience
• Good understanding of the travel industry, procurement and supply chain
• Ability to influence purchasing decisions and effectively negotiate deals
• Ability to foster good working relationship with internal and external teams
• Excellent oral and written communication skills
• High integrity and ethics.

Personality Traits

• Ability to function in a past-faced environment and work independently, with limited supervision
• Ability to think strategically and tactically to ensure recommendations are appropriate and realistic
• Self-motivated, excellent project management, analytical and time management skills. Ability to prioritize a wide array of initiatives and has aptitude for innovation.

Competencies

• Proficient in Microsoft Excel, PowerPoint and Word
• Data visualization skills e.g. Power BI is a plus
• Effective written and verbal communication skills

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Contract Period:

10 June to 11 July 2024, at least 8 working hours per day

Overtime and some weekends are to be expected

About the project

The client is a global investment company headquartered in Singapore. Every year, it publishes a report of its financials, strategic institutional initiatives and contribution towards the community. The report is produced in both printed and digital formats.

One of the roles we are seeking is a Web Publishing Quality Assurance Manager

Overview of the role

The role of the Web Quality Assurance Manager is to undertake the quality assurance and testing of the website. This includes:

• Browser and device testing, especially mobile device tests
• Testing the features and functionality
• Verifying the quality of the build versus the design (layout, fonts, spacings, etc)
• Content quality such as image rendition, video plays

You will need to have experience of QA and a real attention to detail, be highly organised, passionate in your approach and proactive in achieving the best results.

Responsibilities

• Meticulously ensure that the web pages are produced in the manner desired
• Follow detailed briefs, taking responsibility for ensuring that you understand all requirements, requests and changes within that brief
• Collaborate closely with key stakeholders to ensure seamless integration of content and functionality
• Conduct regular review to identify errors and inconsistencies
• Stay informed to address and resolve quality issues in a timely manner
• Ensure that you follow Black Sun’s quality control procedures, systems and work practices at all times, ensuring complete accuracy of all deliverables
• Ability to adapt and learn new working methods and systems
• Report, track and resolve issues within JIRA

Qualifications, experience & skills we are looking for:

– 3+ years’ agency experience in web production

– Must be able to work effectively under pressure, within strict time constraints

(Must be English speaking)

Personal qualities useful for this role:

– Strong attention to detail and quality

– Strong interpersonal and communications skills necessary to build trust and respect both externally and internally

– High-quality service ethic and committed to customer service excellence

– Ability to work in a fast-paced environment and in an iterative way: some things will be tested multiple times

– Ability to manage many urgent and often conflicting priorities

– A great sense of humour and fun!

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will be a part of Prudential’s HNW & Affluent Segments team and will be responsible for the management and execution of HNW & Affluent projects to drive customer growth and business goals.

Job Description

• Plan and implement campaigns/initiatives to grow the HNW & Affluent customer segments and deepen share of wallet with Prudential.
• Engage existing HNW & Affluent customers with value propositions such as loyalty privileges, servicing, content engagement and experiences.
• Ensure timely delivery of engagement communications with customers.
• Drive business goals through digital marketing cross-sell campaigns targeting existing segment customers and upgrading customers.
• Work closely with various business units and functions to ensure smooth implementation of HNW & Affluent campaigns.
• Collaborate with Marketing & Events team to conceptualize and plan go-to-market brand campaign and experiential events to engage and acquire targeted customers.
• Analyse and monitor campaigns performance and continuously refine projects for improvement and align to the needs of the customers
• Manage campaign budgets and perform financial forecasting to ensure KPIs are on track.

Who we are looking for:

Competencies & Personal Traits

• Excellent interpersonal and stakeholder management skills – able to negotiate and manage conflicts with both internal and external stakeholders.
• Able to multitask and manage the planning and execution of multiple campaigns concurrently
• Strong numerical and analytical skills
• Adept in using digital tools and platforms (e.g. Salesforce Marketing Cloud)
• Demonstrates proactiveness, self-starter and team-oriented
• Strong and creative problem-solving skills – able to think on feet and react quickly in adverse situations

Education & Work Experience

• Recognized degree, preferably in Marketing or Business
• Minimum 5-8 years of relevant work experience, preferably in financial institutions.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Description:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA
• Professional qualifications such as CA (Singapore), CIA, CISA or other relevant audit certifications is preferred
• Minimum 5 years of relevant work experience in a public accounting/auditing firm
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

In this role, you will be responsible for program managing and the delivery of the Future Workplayce’s roadmap across several business areas in PACS. As part of this dynamic role, you will report to the Program Director and work closely with the respective workstream leads and project teams.

Responsibilities:

• Manage and deliver a large-scale program end-to-end across all workstreams on time, on budget and on value.
• Review and update the Program Charter which covers the objectives, scope, budget, schedules, comms plans, risks and mitigation strategies, procurement strategies etc. Responsible for ensuring that all requisite approvals are in place and clearly documented to establish a program baseline for ongoing tracking.
• Support Program Director in the drafting of budget papers (ACR – Approval Committee Request) to secure funding for the program. Accountable for the completion and approval of ACRs under the program.
• Track program spending against approved budget.
• Identify interdependencies across workstreams/projects and proactively drive discussions to address the risks and constraints.
• Actively manage program risks and issues from initiation to closure.
• Manage program changes by tracking and maintaining records of changes and approvals.
• Schedule Program Steering Committee meetings and set agenda with Program Director. Ensure meeting decks are prepared and record minutes of meetings.
• Lead regular program meetings with respective working groups for updates, alignment and issue resolution.
• Conduct Post Implementation Review (PIR) and obtain signoff for program closure.
• Maintain all program artefacts diligently for project review and audit purposes.
• Adhere to project management and risk assurance governance processes. This includes but not limited to regular status reports to key stakeholders, Strategic Project Committee (SPC) report, Project Execution Scoring (PES) input and justification.
• Guide the program to achieve outcomes that exceeds Prudential’s expectations and business objectives

Who we are looking for:

Competencies & Personal Traits

• Driven and self-initiated.
• Strong stakeholder management.
• Excellent interpersonal skills and reporting skills.
• Ability to work and flourish in a fast-paced and high-pressure environment.
• Ability to work both independently and in teams.
• Possess problem solving mindset.
• Not afraid to make decision when empowered.
• Comfortable to operate effectively even when things are not completely certain.

Working Experience

• At least 10-15 years of working experience in business program management and/or large-scale project management with proven track record.
• Has managed programs/projects separately with budget of at least SGD50mil.
• Has put together and managed master program schedule from individual project schedules developed by both internal and external parties.
• Experience in working in a diverse organisation across front to back business processes.
• PM consultancy working experience delivering major programs of work, particularly working with clients within the financial institution sector will also be considered.

Education

• Tertiary education

Professional Qualifications

• Project Management certification.
• Civil/MEP Engineering or other relevant construction-related qualification will be advantageous.
• High proficiency with MS Project and MS Office suite of products is essential.

Language

• Fluent written and spoken English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Description:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA
• Professional qualifications such as CA (Singapore), CIA, CISA or other relevant audit certifications is preferred
• Minimum 5 years of relevant work experience in a public accounting/auditing firm
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven

The Quality Manager is responsible for ensuring the consistent delivery of quality service and products, regularly engaging in systemic and process reviews for continuous improvement. He/She will lead a team of QC/ QA personnel to work with Production, Sales & Operation teams to ensure and provide training for meeting strict quality and food safety compliance. The incumbent must have relevant work experience in food manufacturing and a track record in change leadership and quality management.

• Candidate must possess at least Advanced/Higher/Graduate Diploma, Bachelor's Degree, or Professional Degree in Food Science & Technology and/or Business Administration & Management
• At least 10 years of continuous work experience in a similar position in food manufacturing, with at least 5 years in quality management functions, is required.
• Only professionals with experience in Food Manufacturing and Quality Assurance or equivalent in a fast-paced, high mix/ high volume, BRCGS or ISO22000 food safety management system need to apply.

Full-Time position

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Experience in advertisement tech/digital technology is a plus.

1. Leadership and Management: Quality Manager requires strong leadership committed to quality improvement. Leaders set the vision, goals, and strategies for TQE implementation, allocate resources, and provide support and guidance to employees.
2. Quality Planning: This involves setting quality objectives, identifying customer requirements, establishing processes to meet those requirements, and developing plans to achieve continuous improvement.
3. Training and Education: Quality Manager emphasizes the importance of training and educating employees at all levels of the organization to ensure they understand quality concepts, tools, and techniques, and can contribute effectively to improvement efforts.
4. Quality Control: Monitoring and measuring processes and outputs to ensure they meet quality standards. This may involve statistical process control, inspections, audits, and other quality control techniques.
5. Quality Improvement: Identifying opportunities for improvement, analyzing root causes of problems, implementing corrective and preventive actions, and continuously striving to enhance processes and products/services.
6. Customer Focus: Understanding customer needs and expectations, gathering feedback, and using it to improve products/services and enhance customer satisfaction.
7. Supplier Management: Working closely with suppliers to ensure they meet quality standards and deliver high-quality inputs, materials, and components.
8. Employee Involvement and Empowerment: Encouraging and empowering employees to participate in quality improvement efforts, share their ideas and suggestions, and take ownership of quality-related activities.
9. Measurement and Analysis: Collecting and analyzing data to track performance, identify trends, measure progress toward quality objectives, and make data-driven decisions.
10. Continuous Improvement: Establishing a culture of continuous improvement where all employees are encouraged to seek opportunities for improvement, experiment with new ideas, and learn from successes and failures.
11. Communication and Collaboration: Facilitating open communication and collaboration across departments and levels of the organization to ensure alignment of quality goals and efforts.
12. Documentation and Documentation Control: Maintaining accurate records of quality-related activities, processes, and outcomes, and ensuring proper documentation control to prevent errors and ensure compliance with quality standards and regulations such as ISO 9001-2015.

BreakFast at Fluffy’s Boutique Pet Hotel & Grooming (BFF) is a leading hotel in Singapore for Canine friends. A leading provider in Pet Care, BFF offers boarding, daycare and grooming in an immaculate and impressive establishment. The expert team at BFF also provides dietary, training and behaviour advice and offers basic medical care, supplements and care products.

BFF seeks a General Manager to develop new standards of quality care and quality service, in line with today’s higher client expectations and needs, and to improve and oversee operations, business development, finance and HR.

The General Manager reports directly to the Director.

Responsibilities

1. Design and Implement new Quality Management Strategy, System and SOPs, which include:

• Quality policy, quality planning and assurance and quality control
• Stakeholder responsibilities to processes, products and services
• Operation and Service Excellence above across all functions of the hotel business
• Quality Customer Service for Client Retention
• Quality Service Marketing and Social Media Management to attract new clients
• Communicating offline and online our quality promise and capabilities to clients
• Staff Professional Development with new Key Performance Indicators (KPIs) incorporated into Appraisal System

2. Oversee day-to-day operations

• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Ensure all staff are skilled & knowledgeable in dog handling, care and emergencies
• Evaluate and improve operations and financial performance
• Ensure staff follows health and safety regulations
• Direct the employee assessment process
• Prepare regular reports for upper management
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

3. Live In the Hotel

• As a 24/7, Open Concept Pet Hotel, a daily night shift duty staffer is required. The GM is required to fill this role and live in the hotel to maintain a close watch over our guests.
• As a live-in manager, he will ensure the safety, rest, medical care, cleanliness, husbandry, meals, morning & night walks, and housekeeping matters are carried out as required.
• Complete the days accounts, and the next days appointments, staff scheduling, accounts and operations report and analysis.

Requirements and Skills

• Must have work experience in the Animal Care & Husbandry
• Proven knowledge in animal nutrition, healthcare and medical care for puppy and geriatic animals
• Good knowledge in animal behaviour and training for various breeds
• Problem-solving aptitude
• Must be reliable, pleasant and possess speed and empathy
• Minimum Diploma in Hospitality

Job Type: Full-time

Salary: Negotiable

Duties & responsibilities

1. The Audit Manager manages a portfolio of engagements to deliver high quality audit services.
2. Provides leadership on audit engagements which includes client acceptance process, engagement planning, execution and finalisation of an audit engagement.
3. Fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored.
4. Serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.
5. Reviews and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards/requirements.
6. Contributes towards continuous improvement in audit methodology and process.
7. Assume a greater role in professional development activities such as training, staff recruitment and resource planning.

Requirements

• Bachelor's Degree/Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-8 years of audit experience with minimum 4 years as Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liase with Chinese speaking customers and associates.
• Able to liase with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Job Description:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA
• Professional qualifications such as CA (Singapore), CIA, CISA or other relevant audit certifications is preferred
• Minimum 5 years of relevant work experience in a public accounting/auditing firm
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven

Job Purpose

You will be part of a team to drive and implement the Compliance Risk Management Framework and compliance requirements for all GE entities within the Group, by effectively supporting the business units in their duty to comply with relevant laws and regulations.

The Job

• Provide compliance advisory on regulatory requirements to business units; and be involved in new initiatives/projects to understand business units’ concerns/needs and provide accurate and practical compliance advice to address regulatory, industry and Group requirements;
• Provide oversight and support to the local entities on general compliance matters/Group initiatives, including localisation of Group policies, standards and guidelines where required;
• Liaise, engage and provide support to parent company in their oversight of entities. Work with various stakeholders on regulatory related matters, information requests and regulators’ queries promptly;
• Assess the impact of new/revised regulatory updates (including Consultation Papers) and conduct impact and gap analysis on these updates. Partner with Business Units on the implementation;
• Responsible to review the compliance event reporting (“CER”) from business units and local entities. This would include monitoring of the timely CER submission by business units and tracking of resolutions on action plans;
• Roll out Compliance Requirement Self Assessments (“CRSAs”) for applicable laws and regulations to the respective business units and work with the business unit to implement the required compliance controls. This would include to ensure the CRSA is finalised and signed off in a timely manner and tracking the resolutions of action plans when gaps are identified;
• Assist with the annual Compliance Requirement Self Assessments (“CRSAs”) for applicable laws and regulations. Work with business units to identify gaps, remediation actions and track action plans till closure in a timely manner;
• Responsible for the preparation and co-ordination work for compliance related matters, which shall include arrangement for the management meetings, preparation of meeting materials/ compliance related reports, information gathering and other administrative matters;
• Carry out ad-hoc tasks/projects as requested by the immediate Supervisor and/or Head of Group Regulatory Compliance;
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Bachelor Degree, preferably in Business, Insurance or Finance related fields;
• Minimum 5 – 8 years working experience in the area of compliance/internal audit in the financial services industry;
• Sound knowledge of regulatory and industry requirements relating to the insurance/financial industry such as Insurance Act, Financial Advisers Act, MAS Notices/guidelines, Life Insurance Association guidelines etc;
• Lead initiatives;
• Self-motivated and driven;
• Meticulous, good analytical and problem solving skills;
• Good communication and interpersonal skills;
• Able to multi-task and work under pressure;
• High level of integrity, takes accountability of work and good attitude;
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Able to work independently and collaboratively;
• Proactive, resourceful and able to handle difficult situations;
• Ability to build relationship with internal and external stakeholders; and
• Acts as a resource for colleagues with less experience in regulatory compliance.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Responsibilities:

• Lead and manage the food safety and quality team to ensure compliance with food safety standards and regulations.
• Develop and implement food safety and quality policies, procedures, and guidelines.
• Conduct regular inspections and audits to ensure adherence to food safety protocols.
• Monitor and analyze quality data to identify trends and areas for improvement.
• Collaborate with cross-functional teams to address quality issues and implement corrective actions.
• Manage and maintain the company's food safety and quality management system.
• Develop and deliver training programs on food safety and quality control.
• Conduct internal audits to evaluate the effectiveness of food safety and quality systems.
• Ensure compliance with regulatory requirements and industry standards.
• Stay updated on industry best practices and advancements in food safety and quality management.

• Bachelor's degree in Food Science, Nutrition, or related field.
• Minimum 5 years of experience in food safety and quality management roles.
• Strong knowledge of food safety regulations and standards.
• Experience with food safety and quality management systems.
• Certification in Food Safety (e.g., HACCP, GMP) is highly desirable.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work cross-functionally and collaborate effectively with teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Descriptions

• Lead a team of QA Executives to provide support on quality systems, processes, and procedures to ensure compliance with FM Contract, Company’s, and ISO policies.
• Responsible for preparing and conducting quality assurance checks in a systematic manner, investigations for potential quality non-conformance, compliance concerns and recommend follow-up actions to mitigate such issues.
• Prepare periodic report for management review and facilitate for follow-up actions required.
• Supervise and manage contractors, sub-contractors and provide liaising duties with clients to ensure service delivery, ad-hoc works, and all scheduled maintenances are performed on time.
• Attend regular maintenance meetings on behalf of the Company with Clients and Clients’ Representatives.
• Lead the internal audit program for operation site include identifying opportunities for quality systems’ improvements and meet company’s quality objectives.

Job Requirements

• Minimally Diploma in any Engineering field, Facilities or Estates Management or equivalent, preferably with knowledge in ISO Standards 9001, 14001, 41001 and/or 45001.
• Certified QMS Auditor / Lead Auditor in ISO or equivalent will be advantageous.
• Pro-active, independent yet service and team-oriented, and able to perform under pressure with minimal supervision.
• Strong interpersonal and communication skills with ability to work cross-functionally with different departments to meet timeline and objectives.

Responsibilities:

• Responsible for site compliance for regulatory, quality as well as food safety standards
• Ensure compliance with local regulatory requirements including SFA, HALAL, FSMA and etc.
• Act as representative for site projects impacting quality and food safety
• Act as food safety team leader
• Being site trainer for quality, regulatory and food safety matters
• Manage overall in-plant GMP audit programs
• In-charge of all pre-audit activities
• Lead the weekly/ monthly review meeting and compile reports
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Food Science/ Technology or equivalent
• At least 5 - 6 years years of food safety/ compliance preferably from FMCG manufacturing background
• Prior supervisory experience is required

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Manage Cleaning Services

• Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
• Ensure cleaning teams adhere to safety measures during cleaning operation
• Review daily cleaning job reports for submission to management
• preparing periodic schedules and all other documentations and ensure all periodic schedule has been enforced and followed up accordingly.
• Covering of manpower if needed (required you to do hands-on cleaning)
• Recruiting of manpower for projects
• Resolving all matters/ incidents on site
• Attend monthly client meeting on Site and conduct Weekly Cleaning Teams Toolbox meeting
• Act as liaison with the client to gauge satisfaction levels and respond to client concern

Manage quality, inventory, equipment and maintenance schedule

• Stocktake and allocating of equipment and supplies to project sites
• Identify and recommend suitable equipment and /or technologies to improve cleaning operations
• Implement maintenance schedules for tools and equipment
• Inventory checks on trolley, cleaner closet, etc to ensure that correct materials and equipment are being clean by the cleaners.
• Cleanliness checks to Equipment / Trolleys to ensure the cleaning equipment and tools are keep in good condition.
• Generate inspection reports and other Quality related documents.
• Assist in checking, updating and enforcing Quality documentation standard procedures and Quality Control
• Conduct Quality Assurance audits.
• Assist to ensure ISO compliance.

Manage cleaning teams

• Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff
• Ensure timely inspections on the Quality of cleaning as well as safety of the operation as the sustainability of the service being provided.
• Checks on e.g.: Name Tag, shoes, pants to ensure that works project a positive image as frontline staff.
• To make sure all cleaning staff follow SOPs.
• Assist with evaluating the performance of the cleaners.
• Any other duties as assigned.

Job Requirement

• Preferably with 2 years experience in related field
• Team player, good problem-solving and decision making skills
• Ability to multi-tasks under tight time frames with minimum supervision
• Organised, responsive, resourceful and IT savvy
• Strong Quality mentality with a focus on continuous improvement
• Excellent communication and organisation skills with ability to work in a fast-paced energetic environment
• Must be self-motivated with the ability to self-manage daily activities.
• Experience in cleaning industry.
• 6 days work week

Salary Range: $9,900~$11,300 with other Allowances & % Incentive

JOB TITLE: SENIOR BUSINESS DEVELOPMENT MANAGER or SENIOR PROJECT MANAGER

RESPONSIBILITIES:

· Clients Management - Meeting clients and understand their requirements on project needs

· Marketing - Liaise with Clients / Main-con and get New Projects / Orders, and maintain clients relationship

· Maintain good business relationship with New and Existing Clients

· CRM - Clients Relationship Management

· RFQ & Quotation - Liaise with Sales department and assist in preparing quotations

· Budget - Co-ordinate with Operations team and complete the project as per schedule

· Payments - Assist finance on preparing Progress Claim and payment followups if required

· Participate in Tenders

· Ad-hoc duties if any assigned by the Management

Requirements

· O Level, Diploma/ITE, Degree in Business, Mechanical Engineering, Electrical Engineering, Civil or other related studies

· Experience in Air-conditioning (ACMV Piping, Insulation works (Jacketing)

· Handling Clients smoothly and Getting New Projects’ Orders

· Having Class 3 Driving License is a plus. Company will provide a vehicle /transportation

Please send your Resume to [email protected]

Or please call 6980 6774 or Whatsapp at 98867100

Only shortlisted candidate will be called for the interview

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming languages (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Strong oral and written communication skills.
• Experience in advertisement tech/digital technology is required.

Manager: Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management. Program & Project Management; Business Continuity/ Crisis Management Leadership; Product Launches; QDM; Ops Management Training; Service Quality; Service; QPI; Ops Excellence.

Analytical Skills; Influencing & Persuasion Skills; Judgement & Decision Making Skills; Leadership Skills; Planning & Organizing Skills.

Five (5) years of relevant work experience

Education: Bachelor's Degree or equivalent in Industrial Engineering, Computer Science or related field