Total 40 Manager quality assurance engineer job vacancies in d14 geylang eunos

Job Requirements
• Pre-plan and prepare construction schedule, coordinate activities
• Close monitoring of structural work progress, coordinate with precaster, steel bar suppliers and structural sub-contractors.
• Study project specifications such as civil/structural, architectural and M&E drawings
• Control project plan and achieve project optimism by reviewing designs, control quality and propose remedies if necessary.
• Prepare daily/weekly/month site report
• Maintain safe and clean working environment and ensure compliances according to standard rules and regulations
• Liaise with both internal and external parties for efficient optimum progress.
• Other ad-hoc duties as assigned by Project Director

Quality Assurance (QA) is responsible for overseeing and ensuring the highest standards of product and service quality across the organization. This role ensures that all operational processes comply with company guidelines and regulatory standards to improve staff performance and service delivery. This role will regularly audit processes, lead staff development, and foster a culture of continuous improvement through coaching and training.

1. Quality Assurance (Internal Audit)

• Develop, implement, and maintain quality assurance standards and procedures in line with company goals and industry best practices.
• Conduct regular audits and inspections of operational processes to ensure compliance with food safety, hygiene, and quality standards.
• Analyze quality performance data and generate reports to identify areas for improvement.
• Investigate quality issues and customer complaints, determine root causes, and implement corrective actions.
• Collaborate with department heads and staff to ensure quality standards are upheld consistently across all outlets or departments.
• Ensure compliance with local and national regulations related to health, safety, and environmental standards.
• Develop policies for quality control and ensure adherence across all departments.
• Work with suppliers and vendors to ensure that products meet quality specifications.

Manage Operational Risks

• Implement Workplace Safety and Health Policy practices
• Ensure that all stores complied to all MB policies and guidelines.
• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

Manage Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Prepare reports (daily/weekly/monthly) as stipulated by management
• Review systems and processes for workflow and productivity improvement.
• Contribute ideas and cooperate in the execution of on-going initiatives.
• Perform any other duties and responsibilities as and when assigned by Management.

Other Prerequisites

Education & Certification

Degree in Hospitality or related field preferred

Experience

1. Proven Audit experience, preferably in the F&B or services-related industry
2. Have at least 6 years of working experiences with managerial or supervisory capacity.
3. Excellent communication, presentation, and interpersonal skills
4. Proven leadership skills and ability to operate independently.
5. Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
6. Good problem solving skills
7. Extremely organized and goals oriented
8. Outstanding written and verbal communication skills and Strong and confident presentation style
9. Meet the attendance guidelines of the job and adhere to departmental and company policies
10. Proficient in Microsoft Office applications
11. Candidates must have a good command of spoken and written English, and any additional language is an advantage
12. Excellent Communication skills in group presentation
13. Pays attention to details
14. Mature, meticulous, resourceful, organized and able to work independently
15. A team player and takes initiative to assist other Team Members when required
16. Have impeccable follow-through; and "Can Do" attitude and mindset
17. Be willing to work any day and any shift
18. Well-groomed and professional disposition
19. Able to commence immediately

Responsibilities:

• Responsible for the mechanical design and development of electronic automation equipment.
• Design and review projects to meet customer requirements.
• Work with Production department to optimize design to minimize error.

Requirements:

• Min. Diploma in Mechanical or Mechatronic Engineering
• 2 to 10 years experience in electronic automation equipment design
• Proficient in Solidworks software
• Knowledge of Pro Engineer software will be an added advantage

Interested applicants, please send in your detailed resume including your current & previous working experiences as well as current and expected salary to [email protected]

We regret that only shortlisted candidates will be notified.

Project Planning & Execution

• Develop Comprehensive Project Plans: Create detailed project schedules, resource plans, and risk assessments to guide project execution.
• Safety Documents: Prepare all necessary safety documents that require to project such as Method of Statement (MOS), Risk Accessment (RA), Fall Prevention Plan (FPP), Safe Work Procedure (SWP) and etc...
• Oversee Project Delivery: Ensure projects are executed within approved timelines and budgets, delivering the required quality.
• Procurement Management: Manage the procurement process, including bid evaluations, contract negotiations, and vendor selection to meet project requirements.
• Compliance Management: Monitor and enforce adherence to workplace safety, health regulations, quality standards, and relevant legal requirements throughout the project.

Technical Oversight & Coordination

• Design Review & Compliance: Ensure all designs and construction works meet specifications, building codes, and industry standards.
• Coordinate with Stakeholders: Work closely with engineers, architects, and consultants to ensure project requirements are understood and met.
• Design Optimization: Utilize AutoCAD, SketchUp, and other tools to analyze and optimize design solutions, ensuring efficiency and feasibility.

Site Supervision & Quality Control

• Supervise Site Activities: Oversee daily site operations, including the management of subcontractors and the labor force to ensure progress aligns with project schedules.
• Collaboration with Surveyors & QPs: Liaise with surveyors and Qualified Persons (QP) for site inspections and quality control checks.
• Resolve On-Site Issues: Address and resolve technical challenges or issues that arise during construction promptly, ensuring minimal disruption to progress.

Stakeholder Communication & Relationship Management

• Client Liaison: Serve as the primary point of contact for clients, providing regular updates on project progress, addressing concerns, and ensuring satisfaction.
• Project Team Meetings: Lead and participate in regular project team meetings to identify and resolve challenges, ensuring timely delivery of project milestones.
• Maintain Relationships: Foster and maintain strong relationships with clients, consultants, subcontractors, suppliers, and other key stakeholders to ensure smooth project execution.

Documentation & Reporting

• Contract & Change Management: Prepare and manage contracts, change orders, and amendments, ensuring accurate and timely documentation.
• Progress Reporting: Provide detailed progress reports to senior management and clients, highlighting key developments and issues.
• Invoice & Payment Tracking: Ensure timely submission of invoices and tracking of payments to manage project finances effectively.

Ad-Hoc Responsibilities

• Additional Tasks: Perform any other duties or tasks as assigned by senior management to support the successful completion of the project.

Minimum Qualifications

• Bachelor’s Degree in Civil Engineering, Architecture, Construction Management, or Project Management, recognized by BCA.

Experience

• At least 10 years of project management experience, preferably in facade or construction industries.

Technical Skills

• Proficient in MS Project, AutoCAD, SketchUp, and MS Office.
• Familiarity with construction management software, project scheduling tools, and cost estimation tools.

Personal Attributes

• Meticulous, responsible, and self-motivated with the ability to work under pressure.
• Positive personality and strong team player with a proactive attitude.
• Excellent communication skills, both written and verbal.
• Ability to work in outdoor construction sites and varying environmental conditions.

At our firm, we are on a mission to innovate and advance. We seek highly innovative and driven individuals to join us. You should be passionate about bringing fresh ideas and innovative solutions to the table. Clear and effective communication is also crucial, so strong written and verbal skills are essential for this role.

Responsibilities:

- Carry out audit procedures in accordance with the audit plan and SSAs

- Prepare draft financial statements in accordance with Singapore Financial Reporting Standards

- Strong technical expertise in audit and assurance methodologies and techniques, with a preference for those with international and Singapore client experience.

- Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentation and management letters and reports and monitoring of engagement process against budget and timeline

- Developing and maintaining long-term client relationships and identifying business development opportunities

- Coaching and developing team embers to achieve technical competencies and efficient performance

- Familiar with regulatory and reporting requirements

- Stay up-to-date with industry trends and regulations affecting the business.

- Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm’s quality, client service, people, and financial objective

Requirements:

- Degree in accounting/finance or equivalent professional qualifications

- Holding relevant professional certifications, such as CA (Singapore), ACCA, ICAEW, CPA, etc. is added advantage.

- Minimum of 4 years experience in external audit and assurance, with at least 1 year in a managerial role.

- Able to work both independently and as a team

- Strong analytical and problem-solving skills.

- Excellent leadership and interpersonal skills, capable of effectively collaborating with team members, including those across departments, and clients.

- Proficient in Microsoft Office

- Knowledge of software like Caseware, Python and UiPath will be an advantage

- Knowledge of MAS compliance requirements for financial institutions, excluding bank and insurance, is added advantage

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Key Responsibilities:

Assisting Audit Director with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop, and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 6-7 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Job Description:

Assisting Audit Director and Senior Manager with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 4-5 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.
• Able to manage multiple engagements and deadline-driven.

Benefits:

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

At our firm, we are on a mission to innovate and advance. We seek highly innovative and driven individuals to join us. You should be passionate about bringing fresh ideas and innovative solutions to the table. Clear and effective communication is also crucial, so strong written and verbal skills are essential for this role.

Responsibilities:

- Carry out audit procedures in accordance with the audit plan and SSAs

- Prepare draft financial statements in accordance with Singapore Financial Reporting Standards

- Strong technical expertise in audit and assurance methodologies and techniques, with a preference for those with international and Singapore client experience.

- Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentation and management letters and reports and monitoring of engagement process against budget and timeline

- Developing and maintaining long-term client relationships and identifying business development opportunities

- Coaching and developing team embers to achieve technical competencies and efficient performance

- Familiar with regulatory and reporting requirements

- Stay up-to-date with industry trends and regulations affecting the business.

- Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm’s quality, client service, people, and financial objective

Requirements:

- Degree in accounting/finance or equivalent professional qualifications

- Holding relevant professional certifications, such as CA (Singapore), ACCA, ICAEW, CPA, etc. is added advantage.

- Minimum of 4 years experience in external audit and assurance, with at least 1 year in a managerial role.

- Able to work both independently and as a team

- Strong analytical and problem-solving skills.

- Excellent leadership and interpersonal skills, capable of effectively collaborating with team members, including those across departments, and clients.

- Proficient in Microsoft Office

- Knowledge of software like Caseware, Python and UiPath will be an advantage

- Knowledge of MAS compliance requirements for financial institutions, excluding bank and insurance, is added advantage

Job Requirements
• Pre-plan and prepare construction schedule, coordinate activities
• Close monitoring of structural work progress, coordinate with precaster, steel bar suppliers and structural sub-contractors.
• Study project specifications such as civil/structural, architectural and M&E drawings
• Control project plan and achieve project optimism by reviewing designs, control quality and propose remedies if necessary.
• Prepare daily/weekly/month site report
• Maintain safe and clean working environment and ensure compliances according to standard rules and regulations
• Liaise with both internal and external parties for efficient optimum progress.
• Other ad-hoc duties as assigned by Project Director

Title : Senior Engineering Engineer/Engineering Manager

Responsibility : Your work performance will be based on assigned territories and to achieve the sales result, develop new customers as well evaluation of proposal, evaluation and sourcing of product and equipment,

To source reliable factory/supplier/product/machinery/equipment in China, PRC in related to marine/industrial turbocharger

Provide consultation to the commercial, technical and management team about customer feedback and values about/in related to turbocharger

Able advise management, to source and integrating new machinery/equipment/product, to shorten service manhours and to improve efficiency for sales and service work.

Assist in technical infrastructure and system software setup for development and improve workshop/operation management and working efficiency by using IT technology/machinery/equipment to improve work progress in related to technical, operation, sales offer, sourcing, procurement of product, stock inventory and accounting

Self-motivated, possesses strong interpersonal skills and keen entrepreneurial mind set. Ability to work individual in assigned country with remote support. Strong presentation, negotiation skill and project management abilities

To feedback of any long term new product and market opportunities.

Perform other related activities as assigned by your MD.

Requirements : Minimum Bachelors Degree in Mechanical Engineering, Master Degree or equivalent.

Minimum 5 years experience in Mechanical Engineering, Procurement, and Business Development

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Job Description:

Assisting Audit Director and Senior Manager with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 4-5 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.
• Able to manage multiple engagements and deadline-driven.

Benefits:

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Key Responsibilities:

Assisting Audit Director with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop, and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 6-7 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

The incumbent will be responsible for the software development life cycle (SDLC) for new applications, as well as provide support, enhancements and maintenance management of all the software applications in CDC to ensure smooth and efficient system operations in line with business needs.

Job Responsibilities & Duties

• Develop and enhance web-based system applications to support business operations and improve systems efficiency.
• Maintain and support existing applications, as well as handle backend Web/API development and integration testing. This includes integrating sources from ERP systems like SAP and other subsystems across various operations, along with integrations with regulatory applications, focusing exclusively on our internal apps.
• Keep up-to-date with and thoroughly understand business requirements to identify technological gaps.
• Recommend appropriate technological transformations (in terms of applications, integration costs, etc.) to ensure IT business support remains current and efficient.
• Provide user support for various organizational applications to maintain business continuity and ensure smooth operations.
• Collaborate with internal stakeholders and various IT teams during the development process.
• Participation in a variety of innovative projects, including GenAI and data analytics initiatives

Educational Qualification / Technical Competencies

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience.
• Preferably posses 3-5 years of experience in application development.
• Experience with mobile applications or technologies will be a plus.
• Expertise in the .NET platform, particularly in developing web applications using C#.
• Strong proficiency in Python for scripting and data analysis.
• Comprehensive experience in Microsoft SQL database development, management, and optimization.
• Familiarity with the latest advancements in application technologies and frameworks.
• Demonstrated ability to troubleshoot and solve complex technical issues.
• Adept at integrating third-party APIs and services.
• Capable of conducting code reviews to ensure adherence to best practices and coding standards.
• Experience in using version control systems, such as Azure Repo, for efficient collaboration.
• Knowledge of cloud platforms is a plus, such as Azure, GCP, AWS for deploying and managing applications.
• Understanding of cybersecurity principles to safeguard applications and data.

Functional Competencies

• Strong written and verbal communication abilities.
• Enthusiastic about programming.
• Capability to apply technological expertise innovatively within a business context.
• Proficient in managing several projects simultaneously.
• Good communication skills (written/spoken) are essential.

About the Team

• We are a team of specialists passionate on the benefits of technology and engagement is the key element within this team.
• Enthusiastic in technology, enjoys sharing and exploring into new ideas and technologies. It is important to share information on past working experiences and technologies.
• We run multiple projects in various domains to keep the passion strong.
• We drive the importance of professional certificates and constant updates in the digital and technology domains.

Job Description:

Join our Digital & IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services for our end users.

Key Responsibilities:

• Microsoft 365: Manage M365 services like Exchange, SharePoint, Entra and Intune.
• Infrastructure Management: Maintain Windows servers, networks, switches and other hardware.
• Installation & Configuration: Set up and maintain IT equipment and software.
• Technical Support: Troubleshoot and resolve hardware and software issues.
• System Security: Monitor performance and ensure IT system security.
• Network Security: Manage FortiGate Firewall for network security.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering, or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT support and infrastructure management.

Experience Levels:
We welcome candidates at all experience levels—from entry-level to senior and lead. Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

As an advocate for lifelong learning, you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. Your role will be to oversee and manage the quality assurance of Advisory Services, identify learning needs as well as develop training interventions. The individual will need to leverage insights from trends, performance metrics and stakeholder feedback to continually ensure that advisory services maintain standards of excellence.

Our ideal candidate is someone who is passionate about learning & development, service quality, and stakeholder management.

Core Responsibilities

Training

· Develop a strong understanding of the CET landscape (e.g. job roles and skills in demand), career progression pathways, the SSG suite of resources for career planning and upskilling, and other agency programmes and initiatives that can benefit clients in their upskilling efforts and enhance their employability

· Conduct needs analysis to identify training needs and develop training interventions for internal and external stakeholders

· Develop and deliver training materials and content to address training needs

· Apply adult learning principles and instructional design methodologies to create effective and engaging training experiences

· Provide ongoing coaching to reinforce learning and support development

Quality Assurance

· Ensure advisory services meet quality standards by adhering to established processes, guidelines and industry best practices

· Conduct internal audits to ensure adherence to established standards and provide recommendations for improvement

· Review and manage case notes quality to support data insights

· Leverage data and feedback to continually refine and improve quality standards

· Extract and organise monthly satisfaction survey feedback for score tabulation and reporting

· Compile reports and presentations related to monthly feedback and audit findings

· Develop and regularly review assessment framework to establish standards of excellence

Others

· Support event deployment on an ad-hoc basis

· Handle CRM (Client Relationship Management) cases to address clients' upskilling concerns on an ad-hoc basis

· Oversee and address individual feedback and complaints related to the quality and effectiveness of advisory services, ensuring timely resolution and continuous improvement of the service experience.

· Manage contract renewal of Skills Ambassadors

Requirements

· Possess a tertiary qualification

· 1 year of relevant experience

· Familiarity with quality assurance programs

· Strong organisational and data management skills, with the ability to manage monthly reporting

· Creative skills to develop visually appealing materials

· Detail-oriented with experience in conducting audits or reviews to ensure quality standards

· Proficiency in using Microsoft Office, especially Excel and PowerPoint, and design software for creating materials

· Ability to work independently and as part of a team to meet deadlines

· Excellent business writing and communication skills to collaborate with various stakeholders

· Ability to converse in Mother Tongue is an advantage

· Experience in service excellence or CRM will be welcomed

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

NTUC Health is one of Singapore's largest community health and eldercare providers. As we are growing our cluster support with the evolving EC model, we are looking for dynamic individuals to drive quality assurance, statutory compliance, and programme management in all Active Ageing Centres (AAC).

Quality Assurance And Compliance:

• Ensuring AACs comply with the funder requirements on service deliveries.
• Oversee the semi-annual AIC progress reporting, ensure correct reporting from AAC to funder.
• Monitor and maintain quality standards of the AACs including tracking, updating, and maintaining SOPs and Work Instructions under the framework of ISO 9001:2015 (Quality Management System Requirements).
• Oversee and manage regular quality surveillance, inspections, audits, and governance of Service Quality projects.
• Develop better practices, drive continuous improvement to a higher level of performance as well as implement sustainable business and operational strategies in line with the organization's growth.
• Engage all centers to implement and uphold the quality standards of the division.
• Act as the relevant contact for MOH Audit matters, providing communication to Ministry on improvement plans and escalation of issues.
• Share learnings and issues across various centers for learning purposes.
• AAC Data Protection Representative
• Conduct quality training, oversee and direct the development and implementation of quality and safety training strategies, initiatives, and programs for the department.
• May require to perform additional duties as requested

Incident Management:

• Establish a Quality Assurance Committee (QAC) to review and manage incidents/ data and other improvement plans.
• Oversee analysis, management, and reporting of incidents (Internal and external reporting)
• Oversee development and implementation of risk registry
• Collaborate with stakeholders to ensure that corresponding risk management measures are in place and sustainable.

• Bachelor's degree, preferably in Healthcare or Gerontology related discipline
• Preferably a minimum 3 years of Healthcare experience
• Minimum of 5 years in a supervisory role
• Minimum of 8 years experience in quality assurance, audit, knowledge management, and data analytics
• Experience in project management and/or process re-engineering using Lean and/or another quality improvement/innovation methodologies
• Good communication, interpersonal and people management skills
• Excellent analytical and problem-solving skills
• Detail-oriented
• Familiar with Google Workspace

• LEAN Six Sigma or equivalent process improvement experiences would be an advantage

Summary:

• High Basic + AWS + Bonus + Allowance
• MNC Company
• Location : Central / West

Job Responsibilities:

• Lead the project team, ensuring progress is on track and within budget.
• Supervise sub-contractors' work to ensure it follows shop drawings, method statements, materials, and samples.
• Coordinate with authorities, sub-contractors, consultants, and clients regarding shop drawings, materials, and samples.
• Review Electrical and ELV design drawings for compliance with specifications and standards.
• Ensure technical accuracy in Electrical and ELV services, identifying discrepancies with structural, ID, architectural, and client provisions.
• Manage and deliver projects on time.
• Attend meetings with contractors to address issues and provide progress updates.
• Review drawings and specifications for compliance.
• Delegate tasks to engineers and supervisors, ensuring work meets standards and SOPs.

Requirements :

• Graduate from electrical engineering or relevant field
• Candidate with 5 years experience and above will be considered for manager role
• Experience in Sub or Main-construction electrical project

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)

Job Summary:

• Location: North East
• Attractive Remuneration Package
• Candidates with handling Goverment related projects will be an advantage

Job Responsibilities :

• Develop and apply design strategies for the project.
• Ensure all teams work together smoothly to deliver on time and within budget.
• Oversee the design process with technical expertise.
• Advise on material selection and procurement.
• Work with clients to meet their expectations.
• Review designs for health and safety.
• Ensure compliance with contractual requirements and Singapore standards.
• Maintain detailed documentation of the design process.
• Manage design processes to stay on schedule and budget.
• Stay updated with building legislation and design codes.

Job Requirements :

• Min. Degree in Electrical Engineering or equivalent
• Candidates with handling Goverment related projects will be an advantage
• Candidates with Professional Engineer registered with the Professional Engineers Board, Singapore will have advantage but not compulsory

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

A Career that you Aspire

Founded in 1991, Gauging & Automation Pte Ltd is one of the leading Instrumentation & Control company in Singapore, distributing the top tier of renowned Control and instrumentation Products and system to service a wide range of customers who expect a high standard of product quality, performance, reliability , safety and customer centric service to meet their company objectives

Despite the vicissitudes of the economy we operate in, we continue to do well and thrive , thanks to the future proof industry that we are in where demand for our product and technology keep us going.

We welcome and look forward to men and women who are hands on and technically inclined to apply science into practical solution in the area of precision measurement of flow, level, pressure, temperature, weighing and analyser combining sensor technology with IoT and communication . They are plenty of opportunity to hone your skills with your inquisitive mind and training. If you are passionate , customer centric and results oriented, nothing can stop you to excel and advance to where you want to , we believe in wielding and unleash your full potential to realise your dream.

Responsibilities:

Conduct technical sales presentation and demo , follow up with a Sales & value proposition

To prepare technical sales proposal for tender / quotation submission include technical and commercial clarifications

Joint visit with principal and sales budget presentation

Co-ordinate and Work closely with our on-site service and commissioning team to achieve a total customer satisfaction experience

Develop and execute an effective sales strategies for the product assigned to meet the sales budget.

Requirements & Requisite :

Diploma / engineering degree in Mechantronic, Instrumentation & Control, Mechanical , electrical & Electronics and Physics

Experienced & proven engineers will be appointed to Senior Sales Engineer / Business Development Manager

Fresh graduate with the passion to enter this field are welcome to apply as OJT will be provided.

Candidates who are hands on and hungry for knowledge and application will enjoy the work, excel and shine

A good and effective communicator, enthusiastic in providing solutions to customer’s challenge

Application :

Please send in your resume, expected annual remuneration and aspiration to

s[email protected] and [email protected]

More info is available at www.gauging.com.sg

Join our Digital-IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services and FortiGate Firewall.

Key Responsibilities:

• Infrastructure Management: Maintain servers, networks, and hardware.
• Technical Support: Troubleshoot and resolve hardware/software issues.
• System Security: Monitor performance and ensure IT system security.
• Installation & Configuration: Set up and maintain IT equipment/software.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Microsoft 365: Manage services like Exchange Online, SharePoint, Teams, and OneDrive.
• Network Security: Manage FortiGate Firewall for network security.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT administration, support and infrastructure management.

Experience Levels:

We welcome candidates at all experience levels: Executive, Senior Executive, Assistant Manager, Manager.

Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

Job Responsibilities:

• Lead and Responsible for manufacturing quality assurance including incoming quality, in-process quality, semi-finished product quality, and outgoing product quality

• Manage product inspection, customer specifications and requirements

• Drive incoming quality assurance process improvement in efficiency and effectiveness

• Engage sub-contractors to ensure the quality of parts and products and to drive quality improvement initiatives

• Be the owner of a Non-Conforming System. Collaborate with Headquarter for any system upgrade or changes.

• Perform analysis on non-conforming quality incidents and internal errors and provide recommendations to meet internal and customer requirements and expectations

• Support Customer Quality Engineering to investigate customer product complaints

• Responsible for quality KPIs and reporting to senior management

• Provide headship and consulting advice in quality matters

• Set quality strategies to drive company quality culture and quality improvements in process, product, and system

• Plan and lead manufacturing process audit

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 5-8 years’ experience in medical device QA

• ISO 13485:2016 certified internal auditor or with experiences will be advantageous

• Familiar with quality control tools

• Good communication/customer service skills

• Must able to communication in Mandarin & English

• Strong PC skills. Must possess strong working knowledge of Microsoft Office (Word, Outlook, and Excel)

• Required to lift over 30KG when necessary