Total 68,452 Full-time quality manager job vacancies in Singapore

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Neighbourhood Host also known as Duty Manager is responsible overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements.

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Neighbourhood Host in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community
• Reports directly to and communicates with the Senior Neighbourhood Host or the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
• Provides functional assistance and direction to all departments.
• Cooperates, coordinates and communicates with other hotel departments as required.
• Supervises and directs Reception and Reservations personnel.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Provides input for Front Office meetings.
• Maintain highest colleague engagement through consistently schedule official and non-official check-in conversation with team. Encourage feedback and solutions suggestions.
• Promotes inter-hotel sales and in-house facilities.
• Checks billing instructions and monitors guest credit.
• Analyses and approves discounts and rebates.
• Ensures front line staff complies with FIT marketing techniques and maximize sales.
• Analyses the rate variance report to ensure rooms revenue control.
• Ensure that the Hotel Indigo Brands Standards are practiced and delivered consistently, include Brand Experience Evaluation, True Hospitality Service
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel.
• Responds to guest needs and resolves problems in a timely manner.
• Supports and assists Front Office personnel and all departments at peak periods.
• Ensures VIPs and IHG One Rewards members receive loyalty recognition.
• Inspects front of house and back of house regularly for cleanliness.
• Assists Guest Relations in greeting, rooming, and sending off VIP guests.
• Identify opportunities to uplift guest experience through IHG Guest Arrival Reports.
• Takes personal interest and pride to ensure front desk work area is kept clean and in an orderly state at all times
• Takes action with the Property Management Systems (PMS) in emergency situation.
• Fully conversant with all hotel emergency procedures.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.

Qualifications & Requirements

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 4 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

The Yoga Manager & Lead Instructor will oversee the daily operations of the yoga studio while also taking a hands-on role in teaching the majority of yoga classes.

This dynamic role requires a strong blend of leadership, organizational skills, and expertise in yoga teaching. The ideal candidate will be passionate about both the business side of running a yoga studio and the hands-on aspect of leading classes, creating a high-quality experience for both clients and staff.

Key Responsibilities:

Yoga Instruction:

• Lead the majority of yoga classes, offering a variety of styles (e.g., Vinyasa, Hatha, Power, Restorative, etc.) for all levels.
• Design and teach well-structured, engaging, and safe classes, catering to a diverse group of students.
• Ensure that each class provides a positive, supportive, and inclusive environment for students.
• Customize classes and sequences to meet the needs and abilities of students, incorporating adjustments and modifications as necessary.
• Foster a strong sense of community by encouraging student interaction, providing individualized attention, and creating a welcoming space for all.

Studio Operations & Management:

• Oversee the daily operations of the yoga studio, ensuring that it is clean, organized, and welcoming to clients.
• Manage the studio’s class schedule, making adjustments as needed based on instructor availability and client demand.
• Oversee the studio’s booking system, ensuring smooth client registrations, class sign-ups, and attendance tracking.
• Ensure that all yoga equipment is well-maintained, clean, and ready for use.
• Manage studio inventory, including yoga props, mats, and cleaning supplies

Instructor Supervision:

• Recruit, hire, and train yoga instructors, ensuring they align with the studio’s values and standards.
• Develop and manage the instructor schedule, ensuring there is consistent coverage and a variety of classes.
• Conduct regular performance reviews, provide constructive feedback, and encourage professional development opportunities for instructors.
• Lead team meetings to support instructor communication, foster teamwork, and address any challenges that arise.

Marketing & Promotion:

• Collaborate with the marketing team (or lead marketing efforts) to promote yoga classes, workshops, and special events.
• Help create promotional materials, social media content, and email campaigns to drive class attendance and brand awareness.
• Promote the studio’s offerings through local partnerships, events, and online platforms.

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Team Summary

You will be an integral part of the global Visa Government Solutions (VGS) team. The role will be based in Singapore and report directly into the Head of Visa Government Solutions Pre-Sales for Asia Pacific.

What's exciting about joining the Visa Government Solutions team?

• You’ll be supporting highly strategic public sector clients on high impact projects
• Partner with industry stakeholders to develop innovative new solutions
• We are a key part of Visa’s focus on new payment flows as a growth driver for our business.
• Given the nature of the sector, it will drive Visa brand values especially as a purpose-led brand with social and economic impact.

The team comprises of a highly motivated team of business leaders who create impactful results with and for our clients. Here at Visa, we strive to excel with our partners and via strong internal and external collaboration, we enable and inspire ecosystem players to drive e-payments and financial inclusion.

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

What a Pre-Sales Senior Manager does at Visa:

We are seeking a Senior Manager – Pre-sales (VGS) in the Asia Pacific region that is a self-starter, hands-on, ready to learn and experiment, and able to work both independently and as part of a team. This role is client-facing and focuses on the pre-sales, solution design and technical development phases of an opportunity by supporting our regional frontline sales functions. The Solution Architects works directly with the public sector, issuing/acquiring clients as well as partners/ enablers to evaluate pain points in the iterative design thinking process and helps define the value proposition for both Visa and the client.

A key driver of success will be the ability to focus on the highest leverage activities in the face of rapid change and new information, and the ability to independently drive activities all the way to successful launches of propositions. Solution Architecture will be a focal point in our strategy to deliver world-class solutions to market, and the Pre-Sales Solution Architect is a key piece of that vision.

The Visa solution set this role will support is diverse, ranging from data sharing technical platforms, digital issuance, digital identity, artificial intelligence-based fraud detection, request-to-pay, card and account acceptance, and money movement. This role is focused on client launches in markets and by being able to give in-depth technical architecture knowledge as well as being able to understand the Asia Pacific payments market and client needs.

What we expect of you, day to day:

• Work with the dedicated VGS sales teams to support the pre-sales engagement with key distribution partners for Visa solutions (issuers, enablers, service providers), gaining deeper understanding of government needs, priorities and use cases to support the sell in cycle.
• Ideate and co-create innovative capabilities and features with digital partners and enablers combining Visa capabilities and partner capabilities to test new use cases, product features and recommended deployment approaches using a digital-first mindset and the contemporary product management techniques of digital native companies (e.g., human centred design, minimum viable product, rapid prototyping, etc.
• Support the development of Government technology needs or partnership integration requirements into Visa Technology requirements for prioritisation, scoping and build
• Support developing joined up solutions that leverage Visa digital technologies including VisaNet, CyberSource, Visa Secure, Tokenisation, Click to Pay, Visa Risk Manager, Visa Developer Consumer Control APIs etc
• Support thought leadership on Government payment processing options that blend Visa and partner capabilities with broad government agendas and national payments infrastructure
• Demonstrate in-depth knowledge of Visa’s capabilities to complement your understanding of national payments infrastructure and trends in payments generally plus the ability to think holistically about the design of a new offering and the implications related to both the customer’s experience as well as the organization’s ability to implement and scale
• Contribute to the creation and review of market acceleration strategies and digital roadmaps with close collaboration with cross-functional teams.
• Work closely with business partners including Risk, Client Services, Legal, Privacy, Government Engagement on the introduction of new solutions.
• Ensure that Visa solution delivery documentation is fit for purpose for Government clients and where gaps exist, work with internal solution owners to remedy
• Liaise with product owners within the global and regional Visa teams to influence product development and timing based on the Government needs and requirements.

Why this is important to Visa

Visa’s strategy on capturing a share of new flows focuses on Government payments as a key pillar. Visa Government Solutions (VGS) is a new team established for this purpose. Government payments often contribute between 30-40% of total market payments and governments everywhere are investing heavily to modernise and digitise their infrastructure. As the new VGS team, we will be leading the company efforts in developing our strategy, leverage expertise in various groups around the company and develop comprehensive government solutions. We are also prioritising markets for focus and enablement of specialised sales teams.

Job Title

Client Partner/Business Development Manager

Occupation

BUSINESS DEVELOPMENT MANAGER

Job Description & Requirements

Ready for something different? Wilbury Stratton is a fun, lively, fast-paced talent research consultancy with offices in London, Brighton, Singapore, New York and Kuala Lumpur. You’re a professional who’s passionate about helping the world’s largest organisations solve their biggest problem - talent.

You’ll be a great fit if:

• You enjoy a start-up feel with an established company and the opportunity to work with big name FTSE 100 clients
• You’re great at generating business through your existing networks, leveraging current relationships and developing new business
• You’re looking for a role with autonomy where you can build credibility throughout departments and sub sectors with your focused area of expertise
• You have a track record of working as a trusted partner to c-suite and senior leaders including HR.
• You are a natural collaborator, building strong partnerships with internal team members to successfully deliver the best possible results to clients.
• You’re full of ideas and developing new ways to generate new business
• You devour information about how the world works and what businesses are doing to adapt and transform for the future
• You’re a self-starter capable of thriving in a fast-paced, constantly evolving environment

You’re probably:

• Degree educated
• Working inhouse in executive search/TA, leading client relationships within an executive search firm or a client/sales leader in a B2B services company
• Outgoing, sophisticated, positive and socially engaged
• Business savvy and able to quickly build rapport with others (especially your clients!)
• Highly organised, a quick learner and able to come up with creative solutions
• On a mission to rapidly accelerate your career and build a platform with a host of future opportunities

You’re probably not:

• Looking for a role that has very defined parameters and a static set of tasks
• Lacking in a sense of humour and humility

What you get:

• Excellent base salary, full benefits: pension, medical, dental etc
• Exciting, fast-paced environment with lots of socials
• Exceptional WFH policy and flexibility
• Opportunity to travel to international offices
• Industry-leading clients
• The opportunity to grow and shape the future of the company

Responsibilities:

1. Team Leadership

• Lead, supervise, and mentor a team of air conditioning repair and maintenance technicians.
• Provide ongoing training and development opportunities for the team. Foster a positive and collaborative work environment.

2. Service Coordination

• Develop and implement efficient repair and maintenance schedules.
• Coordinate service calls, prioritize tasks, and allocate resources effectively.
• Ensure prompt response to emergency repair requests.

3. Technical Expertise

• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.
• Identify opportunities for process improvement and implement best practices.
• Provide technical guidance and support to technicians in troubleshooting and resolving complex issues.

4. Customer Satisfaction:

• Establish and maintain strong relationships with clients.
• Address customer inquiries, concerns, and ensure high levels of satisfaction.

5. Budget Management:

• Develop and manage the departmental budget, ensuring cost-effective operations.
• Monitor expenses, analyse budget variances, and implement cost-saving measures.

6. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

7. Inventory Management:

• Manage and control the inventory of spare parts and equipment.
• Coordinate with suppliers to ensure the availability of required materials for repairs.
• Generate regular reports on repair and maintenance activities, including key performance indicators (KPIs).

8. Reporting:

• Provide updates to senior management on departmental performance and challenges.

Requirements:

• Possess a Singapore Class 3 license will be an added advantage.
• Minimum diploma in Electrical, Mechanical or Electronic field.
• At least 3 years of working experience in the related field; with maintenance experience in HVAC, refrigeration & M&E systems.
• Positive attitude, good interpersonal & customer-centric skills.
• Experience in air-conditioning repair & maintenance.
• Strong knowledge/experience in HVAC or ACMV systems for residential or commercial sectors.
• Ability to work independently and collaboratively in a team.
• No experience is also welcome to join as apprentice.

Working Location:

Sungei Kadut

• Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Note:

• Only shortlisted candidates will be notified.

PURPOSE OF JOB

Support the system and network administration for all IT systems thus providing a reliable platform and foundation for all IT business applications. Responsibilities include efficient and effective performance of all server hardware, operating systems, cabling, networks and communication and IT infrastructure.

JOB FUNCTION

• Responsible for Level 2 & 2 IT Infrastructure support, and all aspects of servers, network equipment, backup, network equipment, UPS, servers room equipment and other peripherals which includes implementation, patching, installation, and configuration.
• Administering, maintaining, and managing the computer systems - Operating Systems and Communication Systems.
• Maintains documentation regarding security and service records relating to hardware, software, and IT infrastructure.
• Document, track, and monitor issues in timely manner.
• Support and maintain end users account information including rights, security and systems groups.
• Responsible in managing the data integrity, maintenance and ensure daily data is successfully backup and restore when and there needed.
• Manage and update all IT assets records periodically.
• Maintaining and supporting hardware, software, and operating systems which in line with the goals and standards of the corporation and IT department policies. This includes installing and upgrading OS of server hardware and software.
• Conduct periodic maintenance, audit and compliance for servers, UPS, and network equipment.
• Facilitate and liaison with all outsourced vendors for all application remote support and Move-Add-Change requests.
• Ensuring computer and information security by implementing relevant procedures and standards.
• Periodic update all servers, network devices to latest security patches and firmware. Conduct regular or quarterly servers, network, UPS audit and preventive maintenance.
• Adhere to internal Operational Level Agreements (OLAs) and deliverables.
• Documentation.
• Any other work assigned by Manager.

INTERACTION

Interfaces with end-users, technical support personnel in the corporation and HQ.

JOB SPECIFICATIONS

A diploma or degree holder preferably in Computer studies, Networking or Communications with at least 5 years working experience in the IT industry. Should be a team player and a reliable, responsible, and diligent person that possesses initiative.

• Min. 3 years hand-on experience in administrating Windows Active Directory, Windows Servers, DNS, Office 365 Admin, MS Azure, and other system related issues.
• Min. 2 years hand-on experience in maintaining and troubleshooting network equipment, VPN, and wireless Access point.
• Min. 2 years hand-on experience in managing and configuration of Hyper-V, Microsoft Authenticator, SharePoint, networking and troubleshooting etc.
• Min. 2 years hand-on experience in Virtualization Technology VMware and Hyper-V.
• ITIL with strong emphasis on Incident Management, Problem Management and Change Management
• Preferably holder of MCSA or MSCE, and/with CCNA, and other Management skills.

Responsibilities:

• To support Japanese expatriates with their smooth relocation process including visa support, setting up bank accounts, housing/service apartments etc.
• Conduct onboarding and offboarding orientation.
• Support Japanese expatriates with their employee benefits arrangements such as children education allowances, medical expenses, housing allowance and memberships etc.
• Arrange billing with Tokyo HQ including JAS fees, trainee fees etc.
• Manage golf sets and corporate golf memberships maintenance including application, transfers and cancellation for subsidiary companies.
• Update and maintain HR-related data such as headcounts report, mailing list, organization charts, contact lists etc.
• Research and report on housing rental trends for negotiation of allowances review with Tokyo HQ.
• Maintain relationships and negotiate corporate rates with service apartment vendors.
• To support VIP visits, organize meetings and gatherings for Japanese expatriates.
• Organize crisis management simulations exercise including for subsidiary companies.
• Manage the documentations for corporate ACRA filing and update.
• Stand-in as Personal Assistant for General Manager (GM)/Acting GM in case of secretary absence.
• Any other ad-hoc administrative tasks to be assigned.

Requirements:
[Must]

• Min 3-6 years of relevant experience handling Japanese expatriate onboarding/offboarding
• Proficiency in Japanese (JLPT N1 level) to communicate effectively through phone calls, emails and/or meetings with Tokyo HQ, as well as both local and expatriate staff in the branch offices and subsidiary companies

[Advantage]

• Prior experience handling work pass applications
• Proficient in MS Office applications and accounting systems such as SAP
• Previous experience in a Japanese company and/or familiar with Japanese corporate culture
  
  
  We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
  
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  EA Personnel Name: Ochi Madoka
  EA Personnel Registration Number: R24125474
  EA License No.: 07C5771

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Sales Manager (Energy and Offshore) to expand our Energy business in the Oil/ Gas and offshore markets in the local and regional areas. Reporting to Head of Energy, he/ she will

• Source for new prospects and recommend suitable marine products/integrated systems and services for sea worthiness.
• Manage and analyse sales leads to create and forecast the business plan for the potential customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Work with the internal proposal team to create high quality proposals for the customers, while aligning to customers’ needs.
• Liaise closely with the technical team to ensure efficiency in the sales and delivery of systems and services to the customers.
• Respond to customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties as assigned.

Requirements:

• Diploma/Bachelor's Degree in Engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good marine industry knowledge in the Energy Sector.
• Experience as Ex-Sailors, Ex-Radio Officers, or Ex-Navy personnel are added advantages.
• Respectable network and customer contacts with local and regional shipyards and ship owners.
• Possess excellent business acumen, communication & presentation skills.
• Career progression pathway is available.

Job Summary:

Our client is an established bank in the global market. We are looking for suitable candidates to join them as a Wealth Planning Manager (Insurance / Banking products)

Responsibilities

• Attending to customers and provide financial advice.
• Plan out and manage investment policies to achieve clients' financial goals.
• Maintain and develop long-lasting relationships with both existing and potential customers.
• Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.
• Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.
• Conclude sales through referrals from colleagues.
• Attend to enquiries from walk-in customers.

Benefits and Prospect

• Basic salary + high commisions
• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• Hybrid arrangements - flexible work
• Medical benefits
• Internal mobility options

Requirements:

• Bachelor's degree from a recognized university or a diploma from a local polytechnic
• Interested in financial planning or wealth management.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidate will be notified.

Job Responsibilities:

• Strategic Leadership: Design and implement innovative customer experience strategies that align with company’s core values, while setting new benchmarks for retail excellence.
• Team Leadership & Development: Lead the Customer Experience Centre, inspiring a culture of high performance, collaboration, and accountability.
• Customer Journey Optimization: Continuously map and enhance the customer journey to ensure seamless, exceptional service at every touchpoint.
• Complaint & Issue Resolution: Manage the resolution of customer complaints and quality-related issues, implementing proactive solutions to foster satisfaction and brand loyalty.
• Data-Driven Insights: Leverage customer feedback and market data to identify trends, assess performance, and drive actionable improvements across all service channels.
• Training & Coaching: Develop and deliver ongoing training programs to ensure staff maintain the highest standards of service and performance.
• Cross-Department Collaboration: Partner with Sales, Aftersales, and Marketing teams to ensure alignment and deliver a cohesive and exceptional brand experience.
• Retail Standards Excellence: Establish and uphold retail standards that reflect company’s premium brand values, ensuring a consistent and exceptional experience in the showroom and customer interactions.
• Showroom Environment: Create an inviting and compelling retail atmosphere that enhances customer engagement and drives retention.

Job Requirements:

• Degree in Business, Communication, or any related field.
• Minimum 5 years of experience in customer experience or service management, ideally within the automotive industry.
• Proven experience leading teams and driving improvements in customer service and operational performance.
• Good strategic and analytical skills with experience in data-driven decision-making.
• Excellent communication and interpersonal abilities, capable of engaging effectively with stakeholders at all levels.
• In-depth knowledge of customer behaviour, service excellence, and retail standards.
• Proficient in customer relationship management (CRM) systems and Microsoft Office Suite.

Interested applicants please forward your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

about the company

Our client is a reputable Full Bank with strong footprints in Asia Pacific and connectivity to global banking. Their corporate banking divisions serve clients across all industries, this approved headcount will be part of an esteemed team handling global large TMT corporates.

about the job

• Develop corporate and investment banking opportunities in the TMT sectors
• Origination and execute transactions across product products such as Project/ Structured Finance, DCM, ECM M&A, cash management etc
• Preparing credit proposals, financial modelling, cash flow projections and analysing financials

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Bachelor Degree in Accountancy, Business, Finance, Economics or related discipline
• 4+ years of relevant corporate banking experience, with exposure to bilateral, syndicated loans, trade finance, debt capital markets, financial markets, M&A etc OR
• Credit Analysts with 5 years of experience in corporate banking portfolios with knowledge and keen interest in the TMT sector
• Sound knowledge in credit analysis skills

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg.

(EA: 94C3609/ R22110790)

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.

YOUR ROLE AND RESPONSIBILITIES:

1. Relationship Management:

· Build and maintain strong relationships with clients, understanding their evolving needs.

· Provide exceptional customer service and support to retain clients and build long-term partnerships.

2. Needs Assessment and Analysis:

· Conduct thorough assessments to understand client’s specific needs and objectives.

· Analyze the existing employee benefits programs and identify areas for improvement on renewal.

· Help clients manage and control the costs of their benefits.

· Provide strategies for cost containment.

3. Market Research and Plan Design:

· Identify the insurance market to find best available plans and carriers.

· Design customised employee benefits plans that align with client’s goals and budget.

· Present multiple options and explaining the benefits and drawbacks of each.

4. Negotiation:

· Negotiate with insurance carriers to secure the best rates and terms for the client.

· Leverage industry knowledge and relationships to obtain favourable terms for clients.

5. Employee Communication and Education:

· Conduct in-person or online sessions to brief employees on their benefits.

· Provide on-going support to answer employee/HR questions and resolve issues

6. Claims Management:

· Assist in claim escalations from HR or employees

· Act as a liaison between employee and insurance carriers to resolve claims issues, if applicable

7. Renewals:

· Review performance of the insurance plans to ensure they continue to meet client’s needs.

· Recommend changes to the plans based on feedback from client and/or industry trends.

· Conduct remarketing exercise to compare the terms against existing insurance carrier.

· Provide claim analysis report to inform clients the claim trends of employees

OUR IDEAL CANDIDATE WILL BE:

· Excellent report writing skills

· Good team spirit

· Resilient and able to meet deadlines

· Able to build relationship across all levels

· Minimum 5 years of relevant experience in a similar capacity

· A recognized degree in any discipline and/or professional insurance qualifications

· Good working knowledge of employee benefits products

· Good communication and interpersonal skills

· Strong verbal and written English (Effective bilingual in Mandarin will be bonus)

YOUR BENEFITS AND SALARY:

· Commensurate with qualification and experience

· Working in a collaborative environment with excellent learning opportunities

If you think we are the right fit for you and you are the talent we should be grooming, please send in your CV (include notice period, last drawn salary, any AWS entitlement) to impress us. We will call you for an interview.

Job Order: 766163

Job Responsibilities:

• Drives the day-to-day sales operation for brick & mortar channel including Mass Merchandiser, Independent Dealer, Wholesaler.
• Leadership role to lead the distribution team towards achievement of set KPIs including dealer sell out, market inventory control, channel profitability, stock aging, AR and AP.
• Effective management of distribution budget to derive ROI and set objective.
• Close collaboration with internal and external stakeholders.
• Initiates change and improvement to enhance operational efficiency.
• In-dept analytics to business profile by channel and product to deliver profit.
• Any other ad-hoc duties assigned

Requirements :
[Must]

• Min 4 years of sales experience in a leadership role.
• Experienced in local (Singapore) consumer electronic operation / Company
• Leadership role in managing and providing strategic direction to sales team
• Proficient in MS Excel and PowerPoint
• Good business acumen and analytical mind.
• Knowledge in Business Accounting P&L.
• Team player with strong analytical, communication and presentation skills.
• Objective oriented, self starter and resourceful. Think out-of-the box and initiates change.

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

Job Descriptions

Ensure the smooth operations of the restaurant on a day-to-day basis

• To build the outlet operations, sales, and business results of the assigned department
• Ensure consistency of product presentation, display and branding by checking the quality of the products, menus, marketing displays to ensure that they are good condition and correctly placed
• Checking stock levels and ordering supplies
• Responding to customer complaints
• Recruiting, training and motivating staff
• Ensuring that all employees adhere to the company’s uniform standards
• Great communication between internal departments and external customers
• Any other duties assigned by Department Manager

Job Requirements

Guest oriented and service focus

• No experience required as training would be provided

Benefits

• Great Career Progression
• Exposure and knowledge

Working Hours

• 6 days 60 hrs
• After probation 5 days 55 hours

• Position: Compliance & Trust Executive Assistance To Manager
• Industry: Family Office Environment
• Working Location : Suntec Tower, Singapore
• Working Day : 5 Days 9 AM – 6 PM

** Family Office Environment in managing fund, investment and charity's budget from group of family's directors**

(Candidates need to know there is no Progression in Career)

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director at Singapore.
• Ideal candidate from trust consultancy firm or compliance related industry.
• Preferred working experience as compliance specialist or trust administrator.

Job Duties:

• Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
• Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
• Transcript of voice recording of meetings / phone conferences.
• Draft, review & comments emails / agreements / documents for Executive director’s consideration.
• Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
• Monitor and report on regulatory changes and developments.
• Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
• Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
• Assist in office management.
• Carry out other ad-hoc tasks / projects assigned by Manager & Executive Director

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Details:

• Salary: Up to $7,000/month with Variable Bonus
• Industry: Automotive
• Location: Redhill

Overview
We are seeking an innovative and strategic Call Centre Manager to lead customer experience initiatives and maintain exceptional retail standards. This role is pivotal in enhancing customer satisfaction, managing the Customer Experience Call Centre, and ensuring seamless collaboration with Sales, Aftersales, and Marketing teams.

The ideal candidate will be customer-focused, data-driven, and passionate about delivering world-class service while fostering a customer-centric culture.

Key Responsibilities

• Develop and implement innovative customer experience strategies to enhance satisfaction and loyalty
• Lead and inspire the Customer Experience Call Centre team, fostering a culture of accountability and excellence
• Continuously improve the customer journey by identifying and addressing touchpoints for enhanced service delivery
• Oversee the resolution of customer complaints and quality-related issues to ensure timely and satisfactory outcomes
• Analyze customer feedback and performance data to identify trends and develop actionable strategies
• Train and develop staff to uphold high service standards and maintain a professional customer approach
• Partner with Sales, Aftersales, and Marketing teams to ensure a consistent and seamless brand experience
• Define, maintain, and communicate retail standards to reflect the brand's quality and sophistication in customer interactions
• Ensure a visually compelling and customer-friendly retail environment

Requirements

• Bachelor’s degree in Business, Communications, or a related field
• At least 5 years of experience in Customer Experience or Service Management, preferably within the automotive or related industries
• Proven leadership experience in managing teams and improving customer service performance
• Strong strategic thinking and analytical skills

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Position: Kitchen Manager

Halal, Sichuan hotpot and BBQ dining experience in Singapore.

• Working Hour : 6 days , 8hour per day
• Salary : $3000- $3500
• Location : Kinex Mall

Responsibilities:

• Assist the Cook with the preparation of meal ingredients
• Stir and heat soups and sauces
• Wash and store all cooking appliances, instruments, utensils, cutting boards, and dishes
• Organize and store food supplies properly in kitchen, cold room and storeroom
• Any other ad-hoc duties as assigned by the Company

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Company

Our client, in the Technology consulting industry, is seeking an experienced Assistant HR Manager with a specialization in Technology sector, to oversee all aspects of human resources practices and processes.

The Role
The ideal candidate for this role should possess a high level of expertise in HR, will exhibit strong decision-making skills along with a deep understanding of hiring within a technology-driven environment and responsibilities include

• Supervise the HR department in overseeing all encompassing HR functions
• Initiate enhancements to HR operations and infrastructure, ensuring precision, adherence to regulations, and productivity
• Evaluate and enforce required modifications to the payroll system, such as system transition
• Examine and refresh company policies and employee guidelines to ensure they are up-to-date and follow labor laws and industry standards
• Collaborate with pertinent stakeholders to manage pay packages for newcomers or internal transferees
• Manage payroll operations to ensure on-time and accurate salary disbursement
• Oversee the handling of HR-related documents including employment agreements, role modifications, and contract terminations
• Handle conflict management, disciplinary actions, and complaint procedures
• Work closely with leaders to implement effective strategies for employee retention
• Plan, organise, and conduct company-wide events aiming towards a positive, cohesive work environment
• Head the yearly performance evaluation practice
• Coordinate with insurance providers or brokers to manage the purchase and renewal of group general and medical insurance
• Investigate trends in salaries and rewards to ensure a competitive and fair system
• Summarize and verify regional payroll data
• Act as the point of contact for any additional miscellaneous projects as needed.

Your Profile

You should have a degree in HR or Business or any related discipline, relevant HR certifications such as IHRP will be advantageous. You bring along 7 years’ experience in a similar capacity. You are people-oriented, and results driven, possess the competency to build and manage interpersonal relationships at all levels, have an in depth knowledge of the labour law and HR best practices.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13072021, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Key Responsibilities:

• Project Planning & Execution: Assist in developing, organizing, planning, and executing renovation projects, ensuring projects are delivered on time and within budget.
• Client & Team Communication: Maintain effective communication with clients and project team members throughout the project lifecycle, ensuring that all parties are informed and aligned.
• Managing Subcontractors & Suppliers: Coordinate with subcontractors and suppliers, ensuring that work is completed to specifications, on time, and within budget. Maintain clear, concise, and respectful communication with all involved parties.
• Work Scheduling: Prepare and manage detailed work schedules for all renovation projects, ensuring timely delivery and adherence to deadlines.
• Documentation & Reporting: Prepare and maintain project documentation, including progress reports, meeting minutes, and project updates.
• Quality Control: Monitor the quality of work being performed and ensure that it meets the required standards and client expectations.
• Risk Management: Identify potential risks or challenges in the project, developing mitigation strategies and ensuring smooth project execution.

Qualifications

• Proven experience in project management, particularly in commercial renovations.
• Strong organizational and planning skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project management software.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

This role is a contract Finance Manager position, focuses on managing financial operations, enhancing controls, and supporting system integration projects. Key responsibilities include improving financial processes, ensuring data quality in the general ledger, strengthening internal controls, and supporting system migrations.

Requirements

• 6+ years of finance operations experience, preferably in insurance or financial services.
• Expertise in risk management frameworks (e.g., SOX, operational risk policies).
• Strong ERP/GL system experience and communication skills.

This role offers opportunities for process improvement, cross-functional collaboration, and professional growth.

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Key Responsibilities

• Handle and liaise with support partners to resolve administrative and operational matters for the team
• Handle clients' enquiries/ needs and assist in servincing their requirements
• Establish good rapport with clients
• Assist the team in executing investment transactions
• Assist the team in monitoring clients' investments positions
• Handle new account opening, account maintainance, credit application, etc.
• Handle any periodic reviews i.e. credit, KYC and Client Risk Questionnaire
• Highlight suspicious activitities/ behaviour of clients and staff (e.g. account irregularities) to the team and respective departmants responsible for it
• Attend all Compliance and mandatory training required by the local regulators
• Understanding the bank's KYC/AML/CDD framework
• Input of deals into the bank's proprietary system or raise appropriate deal tickets

Qualifications

• Degree in any discipline
• At least 3 years of experience working in a similar role/ capacity in the banking industry
• CACS papers 1 & 2 certified
• CMFAS certifications