Total 2 Senior Executive relationship manager job vacancies in d11 novena thomson watten estate

We are looking for a dynamic individual who ensures positive interactions with our customers. The mission would be to transform every interaction touchpoint into an excellent experience that leads to long-lasting client satisfaction, brand loyalty and advocacy.

Role and Responsibilities

• Build relationships with our clients. Support client enquiries by giving information in a friendly and efficient way. Taking responsibility in finding solutions for our clients, whilst keeping up to date with our services and policies.
• Generate new sales through cross/up selling & referrals
• Responsible for all administration and coordination of activities within departments as well as to ensure the smooth procedure required in the front-line operations in our service.

Qualification and Criteria

• Min. GCE 'A' Level with 1 to 2 years of customer service experience, preferably in B2B service.
• A strong desire to learn, grow and lead
• Excellent communication and interpersonal skills.
• Self-motivation and a positive attitude.
• Willingness to embrace challenges and think creatively.
• Passionate about delivering first-class service with the spirit of excellence.
• Have a Growth Mindset; We are growing fast. The team and processes will evolve over the next few months. The goal is to continuously learn and improve from our work and each other.

Responsibilities:

· Develop and execute high-level fundraising strategies to achieve organizational financial objectives.

· Cultivate and maintain strong relationships with major donors, institutional partners, and stakeholders.

· Lead and oversee comprehensive fundraising campaigns, events, and initiatives.

· Manage a portfolio of top-tier donors, providing strategic engagement to enhance their commitment to the organization.

· Utilize advanced donor management systems to analyze and report on donor interactions, contributions, and overall engagement.

· Collaborate closely with executive leadership to align fundraising goals with organizational objectives.

· Provide strategic input on fundraising initiatives and contribute to the development of long-term donor relations plans.

· Mentor and guide a team of fundraising professionals, fostering a culture of excellence and achievement.

· Research and identify innovative funding sources, major gifts, and strategic partnerships.

· Prepare and present detailed reports on fundraising performance to the executive team and board of directors.

Qualifications:

· Bachelor's degree in a relevant field; Master's degree is highly desirable.

· Extensive experience in executive-level fundraising, donor management, and relationship management.

· Proven success in securing major gifts and managing high-profile donor relationships.

· Exceptional interpersonal and communication skills, with the ability to engage effectively with high-net-worth individuals and institutional partners.

· Strong strategic thinking and the ability to align fundraising efforts with broader organizational goals.

· Proficiency in utilizing advanced donor management systems and related technologies.

· Leadership experience at an executive level, demonstrating the ability to lead and inspire a high-performing team.

Application Process:

Interested candidates are invited to submit a resume and a compelling cover letter outlining their executive-level fundraising experience to [email protected].