Total 23 relationship manager job vacancies in nhb national museum of singapore nms

The Manager/ Senior Manager, Account Development for NIQ will provide global leading information services and products to our clients, mostly in the Consumer Packaged Goods industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales volumes, and insights into distribution, pricing, merchandising, and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help consumer packaged goods (CPG) brands and retailers improve their manufacturing, marketing and sales decisions. The role will be working in the commercial team.

Responsibilities

Client Relationship Management

• Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding of their business priorities
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Work with the Customer Success team to ensure client service standards are delivered

Business Development

• Provide relevant product solutions that answer client business issues/opportunities
• Develop a winning sales framework for retaining current and approaching new clients 
• Work on strategy and approach to win back lapsed clients
• Launch and introduce new services in the market to drive adoption among clients
• Build a strong pipeline through regular engagement with clients
• Build the company’s positive image through active participation in professional associations and industry conferences/seminars
• Contribute to the short-term strategies and business plans for the growth of the business unit based on the global and regional direction

Financial Management

• Achieve key financial metrics: revenue, profitability, and cash collection, as well as other related business development objectives
• Ensure proper pricing and contracts are applied according to the company's policies and guidelines
• Understand the company's financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipelines and converting sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

• To conduct feasibility studies and writing procurement reports
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager 

Role and team:

The Internal Audit Manager will lead audit projects, assess risks, evaluate internal controls, and spearhead Internal Audit representation across the APAC region. The candidate is required to have proven audit expertise with strong SAAS/ Technology business acumen to drive improvements in operational efficiency, compliance, and governance.

This position will be reporting to Director of Internal Audit based in the US HQ in Santa Clara.

This is a project manager and currently does not have people supervisory responsibilities.

What you get to do in this role:

Assurance Engagements

• Strengthen the ServiceNow’s internal control environment through assessing and evaluating internal controls over sales and marketing business functions(direct sales, sales operations, channel sales, services, revenue, marketing, sales commissions, etc.), including operational, financial and ABAC and other compliance areas
• Performs an internal audit annual risk assessment with ServiceNow’s APAC management team input to determine internal audit scope / plan for the period
• Perform internal audits of regional APAC business activities based on the internal audit plan
•  Organize and execute end-to-end internal audit projects, conducting in-depth evaluations of the internal controls, documenting the results and producing audit reports
• Report to ARC Audit Team and regional APAC Leadership on internal audit results and findings

Governance and Advisory

• Assist and support regional stakeholders with internal control improvements in anticipation of external and internal audits
• Utilize data analysis to identify risks in business operations and audit response plans
• Monitor and follow up on audit findings, coordinating with departments to implement corrective actions on time, ensuring closed-loop internal control management
• Support internal control and compliance requirements during the expansion of new businesses or markets, ensuring operations adhere to industry regulations and local requirements
• Collaborate with regulatory bodies or external auditors, providing necessary support and documentation as needed
   

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages.
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Activate Interactive Pte Ltd (“Activate”) is a leading IT solution and service provider headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are looking for Project Manager (Infrastructure)

Internal Code: A25021

This is a one-year contract role

What will you do?

• Oversee the planning, design, execution, monitoring, controlling and closure of assigned projects
• Plan and manage all aspects of the project’s tasks assigned and ensure on time delivery
• Schedule project meetings with vendor, stakeholders and users
• Collaborate and facilitate discussions with work groups and relevant stakeholders
• Record of project meeting minutes.
• Prepare project reports for management review
• Proactively managing projects issues and risks
• Create and maintain comprehensive project documentation
• Validate system functionalities and ensuring the requirements are delivered accordingly to technical specification
• Work closely and report to the Board’s project manager and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly
• Supervise Board’s contractor’s work to ensure the work is completed to the Board’s satisfaction
• Preparation and submission of necessary documents (clearance form, Change Request form and others) to carry out the work
• Other assigned ad-hoc project administrative tasks

What are we looking for?

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 5 - 7 years of experience in system projects implementation, preferably cybersecurity projects
• Experience in managing multiple projects
• Basic knowledge in security practices, vulnerability assessment, penetration testing, firewall, IDS
• Knowledge in IEC 62443
• Experience in Operational Technology and/or ICS; certifications such as SANS GSEC, (ISC)2 CISSP
• Proven experience in managing security tools and common infrastructure services.
• Strong knowledge of SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Server/Network administration and automation technologies (At least 4 out of 8 domains is needed)
• Experience with security assessments, audits, and compliance standards.
• Proficiency in scripting and automation tools for infrastructure management.
• Experience in procurement and maintenance of security tools and infrastructure components.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Assistant Restaurant Manager, Skai

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  
• Monitor the reservation status and communicate with culinary team 
• Plan and control manning to meet business needs and according to budget 
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure and conduct regular training and re-training when needed 
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed
• Ensure hygiene and food safety compliance in the outlet and related areas
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• Coordinate and manage activities in area of Corporate Income Tax, Withholding Tax and Transfer Pricing of the Asia Regional Principal Company based in Singapore.
• Leading and managing BAPA negotiations in collaboration with HQ. local authorities and external consultants. Coordinating with internal and external stakeholders to ensure compliance with BAPA requirements.
• Knowledge of Asia Pacific Tax and Transfer Pricing environment, capable to consolidate and maintain the internal policies in line with the various local legislations, practices and agreements.
• Accountability for maintaining relationships with local tax authorities, finance teams across regions, and external advisors.
• Monitor and liaise with external consultant on Transfer Price documentation, ensure smooth Transfer Price Model implementation.

1. Oversee and support Transfer Pricing activities across countries by:
2. Coordinating documentation with external providers and internal teams.
3. Ensuring timely and accurate preparation of all documents.
4. Managing Transfer Pricing adjustments.
5. Maintaining intercompany agreements between global/regional principals and local entities.

• Manage and execute tax compliance process, coordinate between local management and external service providers
• Support tax audits with tax authorities.
• Provide comprehensive tax guidance and assess implications for business projects and initiatives, ensuring alignment with APAC tax laws and regulations.
• Good knowledge of the Double Tax Treaties and Free Trade Agreements mechanisms in order to proper analyze cross-border transactions of the region.
• Strong understanding of international pharmaceutical regulatory frameworks affecting tax planning and compliance is an asset.
• Collaborate with senior leadership on tax implications of strategic business decisions, mergers, acquisitions, licensing-

You can make your mark as experienced contract manager, by being responsible for the overall contractual support to the project management on (complex) international marine infrastructure projects of Boskalis.

Your responsibilities as experienced contract manager

• Following project award, providing contractual and commercial support on a pro-active basis during the preparation and execution of complex  projects.
• Developing and implementing a proper project administration, including the administration of variation orders and claims.
• Ensure the proper and timely submission of contract deliverables in relation to the main contract and  subcontracts.
• Reviewing documents, such as but not limited to: joint venture or consortium agreements,  main contracts, subcontracts and variation orders.
• Drafting and reviewing of (covering) letters, variation orders and claims addressed to or received from partners, client and subcontractors.
• Proactively contributing in all required contract and / or subcontract negotiations during the execution phase of a project.
• Liaising with the insurance - , procurement - and treasury department and the  legal counsel involved.
• Increasing contractual awareness within the project team and supporting and developing expertise within the legal & contract management department.
• Guiding less experienced colleagues with regard to contract management.

Your qualities and experience
You can move ahead as experienced  contract manager, if you have:

• Master / bachelor’s degree in construction management, business administration, (civil) engineering, law or related field.
• At least seven (7) years of relevant experience in a similar role on Singapore marine or land infrastructure/ construction projects.
• Knowledge in PSSCOC is required and knowledge in international construction contracts such as FIDIC / LOGIC contracts is an advantage.
• Excellent English verbal and written communication skills.
• Accuracy and attention to detail and being a teamplayer.

Banquet Operations Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the department leader on managing and coordinating daily Front of the House and Heart of the House operations with right delegation
• Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by
• Perform the tasks of function room setup, dining table setting, buffet counter and refreshment setting base on each BEO’s requirement, instruction and departmental standards
• Prepare, maintain or check the preparation of service mise-en-place according to each event and are ready/sufficient for operation needs
• Check the appearance, orderliness, cleanliness and proper set-up of the function room/refreshment area and all its related areas with the function checklist, and be ready before 30 minutes of the commence of each event/coffee break
• Maintain and ensure all function rooms appearance, orderliness and cleanliness are at satisfied condition after the end of each event
• Monitor the event status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Control outsource labour supply, casual labour and overtime
• Assist the management to supervise junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required by the event/operation are carried out on time and according to instruction and departmental standards as well as at the satisfied level
• To monitor/supervise the use of equipment by casual labour and to ensure it is used in the correct manner under the relevant standard of operations and work safety guideline
• Handle event billing accordingly to BEO’s instruction and complete post function report when event ended
• Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved

Qualifications:

• At least 2 years in F&B management experience with strong background of banquet operation
• Leadership / People management
• Service oriented with an eye for details
• Good interpersonal and communication skills
• Able to work under pressure and independently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

We are seeking an experienced Commercial Operations Manager, SEA to manage the wholesale and retail operations including store design planning, to optimize the commercial processes, ensuring operational excellence and successful execution of business strategies. You will play a critical role in optimizing wholesale business, leading a team in driving key initiatives, enhancing efficiency and contributing to the overall growth.  The Ideal candidate will have strong leadership capabilities, analytical skills, extensive experience in wholesale management and a deep understanding of commercial operation within a dynamic business environment.  If you have the passion for driving operational excellence and building strong wholesale partnerships, we invite you to apply.

Assistant Security Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
• Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
• Be in-charge of the Hotel Security Control Room as well as for the day to day operations
• Ensure all official security documents are handled accurately in accordance to SOP
• Completes the daily Management Task List
• Go through the daily analysis report, security documentation by the operational team, security and safety books as well as to review the deployment sheet to ensure all are in order
• Collate and number (HIR) reports, completes the daily overview report, conduct investigations, record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary
• Ensure all security equipment and documentation are operational and in good working order
• Conduct system check for Fire live-saving system (FPLS) during shift
• Ensure all security personnel are fully briefed on major events of the hotel and conduct regular SOP training and review
• Prevent situations that could jeopardize the reputation of the hotel
• Oversee critical and sensitive functions until completion and give command & control the operations during an emergency
• Document all incidents occurred in the hotel in connection with crime, subversions, potential liabilities and insurance requirements
• Assist colleague in handling of unusual guests or colleagues’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, colleague or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
• With all reports and events encountered, constantly review the department’s operational needs working towards efficiency
• Overall in charge of Lost & Found items and handing over to the authorities
• Supervises planning and deployment of security personnel within the team and shift
• Plan and deploy coverage for all access points as assigned to ensure no unauthorized entry / prohibited articles
• Check security personnel are at the deployment hourly for situational report
• Guide Security personnel to adhere to operating procedures
• Cover Security personnel duty during breaks or as and when required
• Assist with preliminary investigations such as key reading, CCTV review, interview and ground surveillance
• Update the Security Department of incidents within 2 hours of occurrence via official mobile application group (Synopsis)
• Create Hotel Incident Report (HIR), Glitch Report, and record in Daily Occurrence Summary for all incidents
• Ensure all handing over and taking over security documents / equipment are in order and in accordance to SOP
• Participate and conduct all security, safety and medical training and exercises
• Ensure accountability of Visitor, Contractor, Casual Labor, Part-time passes
• Ensure accountability of all hotel keys (physical / electronic) in the key press and ensure records are in order
• Address and respond to all FPLS alarms immediately
• Dispatch HEAT / CERT to location of alarm as soon as alarm is activated
• Check Know cross system during duty for any jobs dispatched to Security Department
• Report any non-compliance / non-performance of security personnel to Director of Security
• Liaise with vendors for follow-up on rectification of equipment
• Address any other tasks instructed by Assistant Security Manager / Director of Security
• Plan and schedule Security Department duty roster
• Assist to manage TIMES Software (Duty roster, OT requisition, Time sheet, Leave Approval)
• Assist to manage Material Controls for purchasing purposes
• Be part of either Safety, Fire safety, Personal Data committee
• Complete projects as assigned by Director of Security

• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

We are looking for a dynamic Country Manager who is strongly aligned with the mission to redefine investing and empower people to build long-term wealth. You are passionate about the service delivered to our clients on and off-APP. This is a role for a visionary leader who knows how to craft strategies that inspire—not just on paper, but in action—energising teams to deliver results that matter.

You care about building businesses, elevating people, and turning ambitious goals into reality. For someone preparing for a future C-suite role, this is your chance to own Singapore’s growth story while honing the leadership skills that will shape your career. You’re not just about personal success—you’re about bringing people along for the journey, building a legacy of shared achievement.

Key Responsibilities

• Develop and implement the business growth strategy for Singapore.
• Collaborate with Marketing and Product to achieve AUM growth, customer acquisition, and retention goals.
• Oversee day-to-day operationalisation of quarterly and yearly plans with direct reports and teams you collaborate with.
• Identify and act on new business opportunities, including partnerships and product innovations, to enhance our competitive position.
• Own the CSAT and NPS scores for Singapore and work on continuous improvement.
• Drive initiatives to differentiate the customer experience and expand market share.
• Represent the brand and our house investment view at any external engagement.
• Build, lead, and develop high-performing teams.
• Foster a culture of accountability, collaboration, and innovation.

• 12+ years of professional experience of which at least 3 years managing teams and growth/PnL responsibilities.

• Experience in Start-ups/Scale-ups, Marketing/Business Development or Management Consulting. Understanding of the Singapore Fintech industry is a must. 
• Demonstrated track record of delivering growth in digital & tech-led environments.
• Able to lead through influence in a cross-functional international environment.
• Strong interpersonal and analytical skills.
• Passion for Investing is a must.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for a Singapore Strategic Partnerships Manager that is excited about the below Mission and Outcomes over the next 6-12 months.

Mission: Develop Strategic Partnerships for Sleek in Singapore that drives meaningful business impact

Outcomes: 

1. Identify and secure high-impact partnerships and develop a pipeline of potential partners in Fintech, eCommerce, and other relevant industries to drive new customer acquisition.
2. Focus on identifying and signing partnerships with organizations that align with Sleek's value proposition and have the capacity to deliver 15 new customers/month within 3 months, scaling to 60 new customers/month by 12 months.
3. Strategically manage relationships to achieve revenue growth milestones of $5k/month within 3 months, increasing to $35k/month by 12 months, while ensuring alignment with Sleek's business objectives.
4. Implement strategies to optimize partner performance, ensuring increased customer and revenue contributions over time.
5. Work closely with internal teams, including marketing, sales, and operations, to design and execute solutions for partners. Support seamless implementation of partnerships, monitor performance metrics, and ensure partners are equipped to deliver on agreed goals, including incremental customer and revenue growth.

To do this, you will have a minimum of 5 years experience as a Strategic Partnerships role in a start-up or tech company in Fintech, eCommerce or EOR industry  with a proven track record of signing new partnerships and driving meaningful, incremental growth. You will be located in Singapore.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 3-4 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

About the interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call & Career Deep Dive

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Role-Related knowledge interview

• A ~30-60 minute chat with the Hiring Manager and/or another member of the team to validate your technical aptitude for this role.

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Overseeing all purchasing and stock management

Join us as a Manager, Vendor Experience (Performance & Service) and play a pivotal role in shaping the Marketplace Experience for Singapore.

Program Management

• Be the country point-of-contact for all service and content related matters relating to vendor service transformation
• Assist in planning, executing, and monitoring high-impact programs to drive service transformation and operational improvements
• Develop and suggest solutions that reduce marketplace friction, improve policies, and drive long-term value and vendor satisfaction
• Use project management tools to track progress, escalate issues, and report on key performance indicators (KPIs) to country leadership

Service Transformation

• Support the implementation of service transformation strategies, ensuring a seamless, friction-less support experience for the vendors
• Identify areas for operational improvement and apply best practices to enhance vendor experiences and streamline processes
• Assist in rolling out digital tools and technologies to improve service delivery, aligning solutions with local market needs and global objectives
• Collaborate on innovative approaches to drive efficiency, reduce costs, and enhance service quality for the local market

Change Management

• Assist in implementing change management processes, ensuring smooth transitions when introducing new tools, methods, and service models
• Engage local stakeholders and teams in change initiatives, driving buy-in and fostering trust at all levels
• Monitor feedback from stakeholders and team members, adjusting plans to ensure continuous progress
• Champion the Voice of the Vendor to influence policies and drive enhancements that meet both local and regional needs

Performance Tracking and Reporting

• Track the success of service transformation initiatives using data-driven metrics and analytics
• Report on program performance, identify opportunities for improvement, and ensure alignment of outcomes with business objectives
• Contribute to post-implementation reviews and incorporate lessons learned into future programs

We are looking for a highly-driven and motivated Rider Marketing and Community Manager for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team

This role will be based in Singapore and will report to the Head of Logistics Singapore. The successful candidate will be responsible for managing engagement, communication and branding for rider business.

Responsibilities:

• Oversee, maintain and manage all rider-related communication channels (7 channels: website, mobile application, email, social media, SMS, Telegram, and focus group discussions)
• Oversee all 40+ rider partnerships, deals, and discounts
• Conceptualize and execute monthly rider events and campaigns (Both online and offline) together with our Rider Admin, this will most likely be a shared task
• Responsible for projects under rider insurance and rider government affairs
• Handle all marketing-related rider projects such as PR, social media, advertising, online and in-person activations, etc.
• Responsible for the design, launch, and distribution of quarterly rider equipment and accessories
• Spearhead ad-hoc projects that ensure the growth and retention of the 35k+ delivery fleet of foodpanda Singapore

Come onboard as a Manager, Vendor Experience and play your part in shaping the Marketplace Experience for Singapore. 

Main responsibilities:

• Onboarding & Activation: Be the country point-of-contact responsible for managing the performance of end-to-end process for onboarding and activating new vendor partners, ensuring timely and seamless integration onto the platform
• Scalable Processes: Partner with the functional team to develop scalable onboarding strategies to accommodate varying restaurant volumes, ensuring efficiency and consistency
• Cross-functional Collaboration: Work closely with cross-functional teams and local Commercial to improve the onboarding experience and ensure vendors / restaurant partners are set up for success
• Operational Excellence: Identify operational bottlenecks, propose effective solutions, and implement best practices to drive efficiency, reduce cycle times, and enhance the onboarding process

Primary Objective

1. Being a team player in the team, assist the team to ensure smooth running of:

• Credit Review Processes
• Asset Quality of CMP Loans Portfolio
• Credit risk issues including asset quality, risk & loss control for CMP Loans Portfolio
• Onboarding checks for New to Bank accounts (deposit accounts).
• Quality control for Credit Reviews and New Loans Application.

2. Co-manage in areas such as:

• Compliance for CMP
• Audit for CMP
• Operational Risks for CMP

3. Ensure completion of all mandatory training

4. Assist Unit Head in ad hoc task.

5. Preparing training materials for CMP RM/BH on Regulatory, Ops Risk and Credit Risk Matters

Key Responsibilities

CMP Portfolio (Credit Quality Checks and Onboarding Checks)

• Checks on Account Onboarding documents to prevent Compliance errors such as error in Name Screening and CDD Questionnaires.
• Handle any ad-hoc projects / meetings / discussions pertaining to credit risk and asset quality matters.
• Ensure Credit Reviews are completed as per SLA.
• Conduct quality control checks on credit application submission (reviews and NTB)

Audit Matters and Compliance Matters

• Ensure timely assessment and submission of Risk related reporting (KRI, KCT, LDC).
• Assist Unit Head to ensure the department complies with all the regulatory and internal guidelines.
• Assist in implementation and manage control / checking process to ensure department is compliance to existing policy, guideline and regulations
• Assist Unit Heads to prepare reviews for Dept FM
• Handle / Administer any ad-hoc projects / meetings / discussions of CMP

As the Store Manager, you will be responsible for the overall performance of an individual store, with a primary focus on delivering great customer experiences that drive sales and profitability. Your leadership will be pivotal in guiding a dedicated team to efficiently run the store operations. By prioritising both direct interactions and behind-the-scenes support, you'll cultivate an environment where every customer feels valued and every aspect of the store contributes to its success, ultimately maximising profits. 

Key Responsibilities: 

• Offering customers a high level of service through styling advice, product knowledge and store experience  

• Analysing selling information and taking responsibility for the store sales performance   

• Leading and motivating a team of managers, visual merchandisers and sales advisors to achieve excellent standards of service  

• Leading recruitment and ensuring induction and training of new starters is carried out well 

• Identifying future talents and putting together development plans to support their progression  

• Overseeing store operations   

• Creating a great place to work  

As a Lead Project Manager (Scrum Master), you will lead a team supporting Software Applications Product Development for the Defence account (Gov+), you will be responsible for driving the project development and management of technology products. You will work closely with cross-functional teams to ensure products meet user needs and business objectives. This role requires a blend of technical knowledge, business acumen, strong communication skills, experience in business consulting and analysis, leading teams across different product modules, and close collaboration with the Product Owner.

Product Development

• Product Vision and Strategy:
  • Define and communicate the product vision and strategy.
  • Develop and maintain the product roadmap, ensuring alignment with business goals.
• Research and Analysis:
  • Conduct research to identify customer needs and pain points, but at the same time reference similar products in the market.
  • Analyze data to inform product decisions and identify opportunities for innovation.
• Stakeholder Management:
  • Collaborate with cross-functional teams, including engineering, design, Change Management, and Client.
  • Communicate product vision, strategy, and updates to stakeholders at all levels.
• Requirement Gathering and Prioritization:
  • Gather and prioritize product and customer requirements.
  • Translate business requirements into technical specifications for the development team.
• Product Development:
  • Manage the product development lifecycle using agile methodologies.
  • Work closely with development teams to ensure timely and high-quality delivery of product features.
• User Experience and Design:
  • Ensure the product delivers an excellent user experience.
  • Collaborate with UX/UI designers to create user-friendly and engaging interfaces.
• Product Release and Change Management (Internal Users):
  • Plan and coordinate product releases, working with Change Management teams to develop release strategies.
  • Monitor product performance post-release and gather user feedback for continuous improvement.
• Performance Tracking and Reporting:
  • Use analytics and key performance indicators (KPIs) to track product performance.
  • Report on product metrics and make data-driven recommendations for enhancements.
• Collaboration with Product Owner:
  • Work hand in hand with the Product Owner to ensure seamless execution of the product strategy.
  • Align the product roadmap with the product backlog, ensuring that strategic priorities are reflected in development tasks.
  • Participate in sprint planning and review meetings to maintain alignment between strategic goals and development efforts.
  • Communicate insights, customer feedback, and strategic direction to the Product Owner to inform backlog priorities.
  • Jointly define and review acceptance criteria for features to ensure they meet both business and technical requirements.
• Team Leadership Across Modules:
  • Lead and coordinate efforts across different modules of the product.
  • Foster collaboration and communication between teams working on various product components.
  • Ensure integration and consistency across modules to deliver a cohesive product experience.
  • Ensure that product features are consistent and harmonized across different modules and components.
    Mentor and guide team members to enhance their skills and performance.