Total 9 Director/C-Level research assistant job vacancies in NEA-2 BUKIT MERAH CENTRAL

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

The Assistant Chief Engineer supports the Director of Engineering in overseeing both the operational and design aspects of the hotels facilities. This role involves utilizing design software like AutoCAD to create and modify technical drawings, support engineering projects and ensure that all designs align with local standards and hotel requirements.

As an Assistant Chief Engineer (Project & Operation) we rely on you to

Project Management

• Assist in Planning & Execution - Collaborate with DOE to plan, implement, and overseeing engineering projects, including renovations, upgrades and new installations
• Prepare project budgets and manage expenditures to ensure that projects are completed within allocated financial resources
• Liaise with contractors and service providers to ensure that project specifications and schedule are met
• Utilize AUTOCAD and other design software to create detailed drawings and schematics for renovations, maintenance projects and new installations
• Assist in conceptualizing and drafting layouts for MEPS and HVAC systems that meet operational requirements and safety standards

Operational Support

• Evaluate equipment and system performance through detailed analysis
• Develop and update preventive maintenance schedules based on design specifications to enhance equipment reliability and lifespan
• Participate in evaluating team performance, providing constructive feedback and conducting regular training sessions to enhance skills
• Assist in developing and implementing emergency response plans related to engineering systems, including fire safety and disaster recovery protocols
• Maintain accurate records of maintenance activities, project progress and inventory of parts and supplies

We are looking for someone who:

• Experience in Project Management, Engineering Operations or a Similar Role Within the Hospitality Industry
• At least 3 years of relevant experience
• Strong leadership and interpersonal skills to effectively motivate and develop a diverse team
• Ability to perform under pressure and adeptly handle last-minute changes or requests

If you are the right person, what are you waiting for? Click the apply button now!

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

The Assistant Chief Engineer supports the Director of Engineering in overseeing both the operational and design aspects of the hotels facilities. This role involves utilizing design software like AutoCAD to create and modify technical drawings, support engineering projects and ensure that all designs align with local standards and hotel requirements.

As an Assistant Chief Engineer (Project & Operation) we rely on you to

Project Management

• Assist in Planning & Execution - Collaborate with DOE to plan, implement, and overseeing engineering projects, including renovations, upgrades and new installations
• Prepare project budgets and manage expenditures to ensure that projects are completed within allocated financial resources
• Liaise with contractors and service providers to ensure that project specifications and schedule are met
• Utilize AUTOCAD and other design software to create detailed drawings and schematics for renovations, maintenance projects and new installations
• Assist in conceptualizing and drafting layouts for MEPS and HVAC systems that meet operational requirements and safety standards

Operational Support

• Evaluate equipment and system performance through detailed analysis
• Develop and update preventive maintenance schedules based on design specifications to enhance equipment reliability and lifespan
• Participate in evaluating team performance, providing constructive feedback and conducting regular training sessions to enhance skills
• Assist in developing and implementing emergency response plans related to engineering systems, including fire safety and disaster recovery protocols
• Maintain accurate records of maintenance activities, project progress and inventory of parts and supplies

We are looking for someone who:

• Experience in Project Management, Engineering Operations or a Similar Role Within the Hospitality Industry
• At least 3 years of relevant experience
• Strong leadership and interpersonal skills to effectively motivate and develop a diverse team
• Ability to perform under pressure and adeptly handle last-minute changes or requests

If you are the right person, what are you waiting for? Click the apply button now!

Job Posting: Assistant Managing Director

The Role:The Assistant Managing Director will work closely with the Managing Director to develop strategic plans, oversee operations, and ensure the company's financial and operational goals are met.

Key Responsibilities:

• Assist the Managing Director in strategic planning and execution.
• Help manage daily business operations and lead cross-functional teams.
• Participate in financial planning, budget management, and performance analysis.
• Contribute to business development initiatives and customer relationship management.
• Ensure company policies and procedures are followed by all departments.

Qualifications:

• Bachelor’s or Master’s degree in Business Administration or relevant field.
• Over 10 years of experience in a leadership role, preferably within the F&B industry.
• Strong understanding of business operations, financial management, and strategic planning.
• Excellent communication, leadership, and problem-solving skills.
• In-depth knowledge of Sichuan cuisine and the food service market.

We Offer:

• A leadership role in an innovative company.
• Competitive salary with bonus potential.
• Opportunities for professional growth and advancement.

As the Senior Manager/Assistant Director, IOC, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

[What the role is]
The Procurement and Administration Services Division (PASD) ensures the integrity of NEA's procurement process and provides stewardship of administration services. PASD establishes, implements, and oversees the procurement policies & frameworks as well as provides advisories in ensuring the standards of integrity are maintained throughout the procurement value chain. It also forecasts, plans and manages the administration services. PASD strives to serve as the Business Partner to NEA's Divisions to support their business needs in enhancing the user experience in both procurement and administration services.

The Admin Services and Planning Department (ASPD) of PASD manages the administration services for NEA. As an Executive / Senior Executive (Business Planning and Management Branch) under ASPD, you will be assisting the Manager/Assistant Manager in managing the department work to ensure that they are in tandem with Whole-of-Government (WOG) rules and guidelines as well as coordinating with the department’s branches and NEA departments to ensure corporate governance in the areas of contract and tenancy management.

[What you will be working on]

You will be responsible for the following:

• Supervise, monitor and renew or establish new contracts and tenancies administered by the department

• Oversee the overall contract formulation process from of gathering user requirements, tender preparation, conduct of tender briefing and evaluation of tenders to appoint vendor

• Supervise the administration of contracts to facilitate user departments to meet contract specifications when using and managing contracts

• Facilitate departments to meet WOG rules for tenancy and office space management

• Manage the department’s tenancy agreements pertaining to office spaces including performing cost and budget estimations, putting up papers for approval and ensuring timely renewals as well as its execution and routine administration

• Review, manage and plan the policies and processes of the Administration services functions under the department

• Manage and lead a team of officers under the branch

• Other duties assigned may include assisting the branch in financial management, project management, access reviews and administration of relevant IT system(s)

[What we are looking for]

The job might be for you if you possess the following qualities:

• At least 7 to 8 years of working experience in Administration, Procurement or in related fields that require planning and writing skills (e.g. policy writing, project management), preferably in public sector

• Experience in leading a team, building rapport with employees and vendors

• Enjoy problem solving, able to conceptualize ideas, structure, categorise information and reflect these in writing and presentation

• Confident in engagement with senior management

• Versatile in both deskbound and operational work

• Meticulous, resourceful, resilient and able to multi-task

• Self-driven with a positive working attitude

• Proficient in Microsoft Office tools

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What the role is]

Cybersecurity is a critical pillar of CAAS’ work. To ensure that the Singapore air hub remains safe and secure for air travel, every mission-critical system that supports air hub operations must be well-protected and resilient against rapidly evolving, and increasingly complex, cybersecurity threats.

We are looking for strong and dynamic candidate with strong leadership to lead the enterprise cybersecurity solutions team, with the newly established Cybersecurity and Data Governance Division. Together, you will be strengthening cybersecurity resilience and incident response of CAAS and the aviation sector, through design, development and implementation of enterprise-wide cybersecurity solutions.

[What you will be working on]

Key responsibilities include:
• Manage and lead a team of cybersecurity specialists to
o Conduct independent ICT security assessments and reviews of ICT security reports to assess the adequacy and ICT security maturity of systems, infrastructure, services, and processes.
o Engage CAAS system owners and development teams to address any cybersecurity vulnerabilities and gaps identified in their systems.
o Strengthen cybersecurity readiness/ resilience of CAAS and aviation sector through phishing exercises, red-teaming, bug bounty programmes etc.
o Enhance cyber defence capabilities through designing enterprise cybersecurity solutions and deploy new/ emerging technological solutions to detect cybersecurity breaches and anomalies to enhance overall enterprise cybersecurity posture.
o Continuous monitoring of the cybersecurity resiliency of CAAS network and system.
o Keep abreast of the latest industry ICT security practices and technologies, as well as emerging threats and vulnerabilities, to recommend appropriate controls and new solutions for implementation to enhance the enterprise security posture.
• Ensure that solutions are designed, developed, and implemented with clear operation procedures and onboarding instructions.
• Evangelise and conduct roadshows to promote the adoption of cybersecurity solutions.
• Work closely with IT team to align cybersecurity controls to the ICT Enterprise Architecture
• Identify and prioritize the deployment of cybersecurity solutions according to the risk exposures.
• Operationalize the solution in a systematic manner to ensure continuation of services.

[What we are looking for]

Requirements:
• Trained in ICT Security, Information Security, Information Technology, Computer Science, Engineering (Computing/Telecommunication), Cybersecurity or equivalent.
• At least 8 years of direct and relevant ICT cybersecurity work experience (i.e. infrastructure and network security, software development security, enterprise security architecture, security-by-design, cloud security etc.)
• An active professional certification in ICT security or Information Security from ISACA, (ISC)2 or equivalent will be an advantage.
• Strong domain knowledge of
o Access control, telecommunications, and network security
o Information security governance, risk management and compliance.
o Software development security; cryptography.
o Security architecture and design especially on cloud
o Operations security, business continuity and disaster recovery planning and forensic investigations
o Security by design process for ICT systems
• Able to show understanding of the relationship between an information security programme and the broader business goals and objectives.
• Self-motivated and independent, a good team player with well-rounded skillset, and can-do attitude
• Curious and passionate about cybersecurity with a hacker mindset
• Excellent verbal, written communication, and interpersonal skills
• Strong analytical, presentation and negotiation skill

Note: Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 3-year contract in the first instance and may be considered for placement on a permanent tenure or subsequent contract renewal.

Assist in ensuring the effective and efficient operation of the Stewarding Department including supervision of cleaning processes, stock control and maintenance of health, safety and hygiene in all F&B areas.

• To have thorough knowledge of the use of all operating equipment and cleaning process
• To be aware of the hotel hygiene and sanitation standards and procedures
• To be aware of the hotel fire and life safety standards and procedures

Requirements:

• Physically fit
• Oral and written fluency in English
• Minimum 3 years’ experience in a similar capacity in an International Class Hotel
• Basic safety, hygiene and sanitation knowledge
• Knowledge on use of cleaning program

Job Description:

Responsibilities:

1. Provide chauffeur service to Director, Director’s family and customers

to various locations around Singapore (and may include JB)

2. Maintain cleanliness of vehicles assigned to him

3. Running errands or any ad hoc duties as assigned for office and home

Requirements:

1. A valid driving license with clean record

2. Must be flexible with work schedule

3. Able to work on weekend and overtime (after midnight) if needed

4. Reporting location: Bukit Timah

5. Salary: S$2,500 - S$4,500

6. 1 month 8 days off

Interested candidates,

Please send resume to [email protected] and [email protected]; or
WhatsApp office: +65 8101 3333

The resume should include the followings:

1) Last drawn/current salary

2) Expected salary

3) Reasons for leaving (current and previous employment(s))

4) Availability/Notice period

5) Recent Photograph

Only shortlisted candidates will be notified.