Total 29 research associate job vacancies in D03 Queenstown, Tiong Bahru

Purpose

The candidate will participate in clinical research projects in SERI related to Glaucoma, including examination of study participants, collection andorganization of clinical and imaging data in order to characterize the underlying disease mechanisms of the disease and to determine the factors associated with disease progression. The candidate will receive appropriate mentoring support by the senior members of the team, with the aim to produce high impact factor articles in ophthalmic and visual science. You will assist the Principal investigator and other team members in the successful execution of the project(s).

Duties andResponsibilities

The Research Component includes the following:

• To conduct and coordinate clinical research in glaucoma diseases within SERI/SNEC in line with its research strategy, including PI-initiated studies and industry sponsored clinical trials
• To assist in management of these research projects, which includes supervising post-doctoral research assistants, research students, technical and other support staff
• To co-ordinate and ensure smooth running of the study at the study site/s
• To publish research outcomes in appropriate journals of international standing and to publish and disseminate the result of research and scholarship in other reputable outlets
• To attend and present research findings and papers at academic and professional conferences, and to contribute to the external visibility of the department
• To help draft research reports for the Director, Principal Investigators
• To undertake such specific roles and management functions as may be reasonably required by the Director, Principal Investigators
• To attend meetings and to participate (where necessary) in other committees and working groups within SERI/SNEC
• To ensure compliance with health and safety in all aspects of work
• To assist the Principal Investigators with grant applications
• Any other duties as assigned by the Director, Principal Investigators

The Clinical Component includes the following:

• To review and counsel patients on the disease
• To assist Principal Investigators in recruitment of subjects, conduct Informed Consent and eligibility checks

Requirement

• MMed (Ophthalmology), FRCS or its equivalent
• Completed 2 years of advance training rotations in general ophthalmology
• Experienced in most aspects of clinical ophthalmology and competent with intravitreal injections. Experience in Imaging papers will be an added advantage
• A demonstrated familiarity with principles of clinical research studies
• Able to work independently and multi-task

The Laboratory of Surgical System & Service Innovation (3SI) is a multi-disciplinary laboratory that provides a platform for cutting-edge surgical health services research that informs healthcare systems, policies, and programs to provide high-value, patient centered care for patients and their families undergoing surgery.

We are looking for an enthusiastic, dynamic, meticulous, and responsible research fellow or senior research coordinator with expertise and experience in qualitative research methods to complement the team. You will be part of a holistic clinical and health services research team whose mission is to improve clinical outcomes for seriously ill patients in surgery.

Among others, your role will focus on qualitative and ethnographic research, and this may include assisting with study design, implementation, in-depth qualitative interview, coding, and qualitative analysis.

*Successful Applicant with Degree or Master's Degree as highest academic qualification will be offered Senior Research Coordinator position, while PhD holders will be offered Research Fellow position.

Main Responsibilities:

1. Qualitative research

• Design and implement new studies/ programmes
• Create interview guides and focus group discussion frameworks
• Conduct in-depth interviews
• Manage and organise field notes and recordings
• Transcribe audio recordings accurately
• Conduct analysis of qualitative data

2. Data Collection, Management, Analysis

• Gathering data from various sources and organizing it for analysis
• Performing statistical and data analysis techniques to generate insights from the data
• Data quality control – Ensuring accuracy and completeness of data through data validation and cleaning

3. Presentations & Data Visualization

• Analysis Report Generation: Producing reports and presentations to communicate findings and recommendations
• Data Visualization: Creating visual representations of data to effectively communicate insights
• Preparation of presentation slides and posters for submission to local and international conferences
• Preparing manuscript suitable for publication

Main Requirements

• Bachelor’s / Master’s degree or PhD in the healthcare related fields, social sciences or psychology such as, but not restricted to: Sociology/ Anthropology, Social Work, or Public Health
• At least 5 years of work experience in non-research sector that demonstrates candidate’s ability to work independently and in a team, manage projects, analyze data, write reports and communicate effectively.
• OR At least 2-3 years of qualitative research experience (e.g., participatory action research, ethnographic research, evaluation research, culture-centered approach) which demonstrates candidate’s ability to work with qualitative research team, and conduct fieldwork in local settings with people from different walks of life.
• Demonstrate ethical considerations, sensitivities and competencies working with older adults and/or vulnerable populations.
• Interest in conducting both evaluation and exploratory research that impact policies and programmes relevant to health/serious illness/palliative care/ageing/surgery/disparities
• Experience in using NVIVO 11/12 qualitative analysis software
• Demonstrate versatility in conducting qualitative research analysis (eg. discourse analysis, grounded theory, phenomenological analysis, narrative inquiry, constructivist, thick description, reflexivity/ standpoint, political economic analysis)
• Able to work independently and interactively in a team setting, motivated, responsible and a fast learner
• Passionate about clinical and health service research to bring about positive impact to patients

A Research Officer position is immediately available at the laboratory of molecular mechanism and targeted therapy, Division of Cellular and Molecular Research, National Cancer Centre Singapore and Duke-NUS Medical School. The responsibilities of this position include: carry out experiments in molecular biology, biochemistry, cell biology, and cancer biology under PI’s supervision; and help PI to manage regular laboratory research activities.

Requirements:

(1) Bachelor degree and extensive trainings in biomedical sciences;

(2) Rich research experience in molecular cancer biology;

(3) Good publication records in biomedical journals;

(4) Eligible to work in Singapore.

The initial contract is one year and renewable. For further inquiry or application, please e-mail to:

Jiancheng Hu, Ph.D.

Principal Investigator/Associate Professor,

Division of Cellular & Molecular Research,

National Cancer Center of Singapore;

Cancer and Stem Cell Program,

Duke-NUS Medical School

30 Hospital Boulevard, Singapore, 168583

Tel: 65+63065253(O); 91411150(M)

E-mail: [email protected] or [email protected]

As a clinical research coordinator, you will be actively involved in coordinating clinical trial activities according to the study protocol and in compliance to the ICH Good Clinical Practice guidelines and the Health Products (Therapeutic Products) Regulations under the Health Product Act.

You will support and assist the Principal Investigator in the following trial related activities:

• Patient screening and recruitment,
• Monitoring subject’s compliance to their treatment and follow-up,
• Data collection and management including resolving data discrepancies,
• Coordinating the collection of biological specimens,
• Monitoring of adverse events and safety reporting,
• Maintaining and organising of investigator site files, preparation and submissions to the ethics committee and relevant local health authorities,
• Tracking of trial expenditures and timely invoicing.

Requirements:

• Degree in Life Sciences/Nursing
• OR Diploma in Nursing with minimum 6 years working experience as CRC
• 2 years of related working experience will be advantageous
• Excellent time-management and communication skills
• Able to work independently and as a team
• Detail-oriented and self-motivated
• Good grasp of MS Office applications

The Laboratory of Applied Human Genetics at the National Cancer Centre Singapore is a multi-disciplinary laboratory with specific focus on peritoneal malignancies and sarcoma. The direction of our laboratory is to solve real world clinical problems via sound scientific translation. Since the conception of our laboratory 7 years ago, we have now set up three scientific pillars of Therapeutics, Companion Diagnostic and CAPTIVATE (Target Generation) pipeline. Currently, we are working towards a first-in-human therapeutic developed in our laboratory. We are looking for an innovative, enthusiastic and highly motivated Research Fellow to work with a team of researchers in the area of cancer therapy for advanced metastatic cancers. Interested applicants should have an extensive molecular biology experience to uncover the MOA/structure of our therapeutic using cellular signaling, cell biology or protein structure approaches and possess the desire to translate basic science to make a clinical impact. Previous work with genomic / CRISPR / proteomic screens (or similar) to understand the molecular biology of key oncogenic drivers will be an added advantage.

Responsibilities:

- Establish bioassays for in-house screening pipelines to develop new therapeutics.

- Design complex experiments required for the projects.

- Drive and provide directions of ongoing projects.

- Contribute to grant writing, manuscript preparation and other dissemination activities such as presentations at local and international meetings.

Job Requirements:

- PhD in relevant areas of structural biochemistry, cancer biology, computational biology, pharmacology etc.

- Extensive knowledge in drug development (e.g. target selection, generation of new molecule and structural biochemistry) and deciphering MOA via cellular signaling and cell biology approaches will be an added advantage.

- Candidate experienced in drug design computational software and in-silico 3D remodeling for drug development will be advantageous.

- Prior experience in biotech industries related to drug discovery and development will be preferred.

- Prior relevant working experience with in vivo work will be an added advantage.

- Proficient in benchtop experiments.

- Good publication track record indicated by first author publications in high quality journals.

- Excellent written and verbal communication skills in English.

- Able to work independently and interactively in a team setting, motivated, responsible and a fast learner.

Job Description

The Associate role is for fresh graduates to 1 year of working experience in accounting, audit, corporate or individual insolvency and/or restructuring space. Associate will be expected to assist in liquidation and restructuring engagements. Some of the areas of work includes (but not limited to):

· Preparation of documents for conflict checks;

· Liaising with clients on the documents required;

· Performing an analysis on the historical and current financial performance of the clients;

· Performing a review of historical transactions;

· Investigating the cause of the insolvency;

· Assisting in the preparation of cash flow projections and assessing the validity of the assumptions adopted, taking into account the liquidity constraints / requirements of the clients;

· Liaising with government bodies such as CPFB, IRAS, MOM, MinLaw and ACRA;

· Liaising with various stakeholders in the administration of various forms of corporate insolvency and restructuring engagements (such as judicial management, liquidation and receivers and managers) including dealing with creditors’ queries, recovering and realizing assets and fulfilling the statutory obligations of the administrators;

· Familiarising themselves with the prevailing insolvency laws; and

· Assisting the Directors and Managers on the administrative aspect of the engagements such as time reporting, preparation of the Bill of Cost, documentation tracking etc.

The Associate may from time-to-time participate in business development and stakeholder interactions. The Associate is expected to adhere to standards of ethics and maintain quality assurance in processes.

The Associate is diligent in researching and is able to synthesise information to develop relevant insights. The Associate possesses strong time management and communication skills and are committed to achieving the deadlines of their various deliverables.

The Associate is not expected to prior exposure to other accounting and advisory functions, however, the Associate is expected to embark on a steep learning curve to acquire various skills and expertise in restructuring and insolvency.

Requirements

Candidates are expected to:

· Possess a Diploma or Degree in Accountancy.

· Candidates pursuing professional qualification in Accounting may be considered.

· Candidates with a Degree in Finance or Business may also be considered if they have excelled in the accounting modules.

· Proficient with the Microsoft Office applications such as Word, Excel and PowerPoint.

· Proficient in English and possess good written and verbal communication and analytical skills.

· Possess good inter-personal skills, as well as able to work in a team.

· Be resourceful, able to exercise initiative, able to work independently, and meticulous.

Overview*

The candidate will support innovation and technology projects under ARCHIVE and Healthcare Redesign. He/She will be working on projects applying Artificial Intelligence and Machine Learning (AI/ML) to develop advanced tools for speech therapy. This role involves collaboration with a dynamic team of researchers from NUS School of Computing and clinical experts to design, develop, and evaluate AI-driven models and applications aimed at enhancing speech therapy delivery process.

Job Responsibilities*

You will be responsible for the following:

1. Organize existing relevant speech datasets as well as newly collected speech datasets

2. Write python scripts for data loading, training speech recognition models and inference

3. Develop a web interface for real-time access of the trained model

4. Participate in testing and validation of developed technologies in clinical settings to ensure efficacy and safety

5. Contribute to writing scientific papers, report and grant proposals.

6. Support project team in daily administrative tasks and project management and project management activities.

Requirements*

• Bachelor or Master’s degree in Computer Science or related field
• Proficient in neural networks frameworks such as pytorch
• Preferably experienced in automatic speech recognition topics
• Speech or Audio research experience, with publication submissions for relevant conferences such as ICASSP or Interspeech.
• Good verbal and written communication skills
• Ability to work collaboratively in a multidisciplinary team environment
• Prior exposure to or interest in healthcare and clinical applications is highly desirable

You will assist Senior/ Operations Executive in operations support on Environmental Services related services and handling of staff enquiry and ensure compliance with Environmental Services policies and regulatory requirements.

Your Job roles will include but not be limited to the following:

• Assist and provide operational support to Senior / Operations Executives

• Carry out preliminary activities related to operations and assist Senior / Operations Executives to carry out the works.

• Tracking of operational records to ensure works performed or delivered duty by vendors

• Participate in linen inventory conducted by the department

• Receive complaints/instructions and relays it to Senior / Operations Executives, concerned for actions and follow-up

• Attend to enquiries from internal staff and external personnel immediately and to provide appropriate advice

• Report to respective party on facilities fault/cleanliness

• Responsible to perform the administrative works required and maintain proper filling system for area assigned

• Assists in the administrative aspect of ISO’s activities including the validity of licenses and NEA waste e-tracking

• Responsible for the maintenance of related quality records

• Issue and indent supplies and follow up for the timeliness of the delivery

• Assist supervisors in issues associated with the deliveries, stock and quality of the products

• Perform inventory check for department assets and update accordingly

• Purchase of consumables supplies and tracking utilisation.

• Collect date and monitor projects assigned which includes Service Quality feedback form, Pest Control report data entry

Job Requirements

• Diploma in any discipline

• Good communication, inter-personal and service skills

• Proficient in Microsoft Office applications

You will provide administrative and operational support for the various initiatives in the Division of Medicine and the Medicine Academic Clinical Program (ACP) such as:

• Assist in coordinating grant calls, sponsorship applications, awards nomination, collation of replies/ returns, handling related enquiries and updating of database.
• Support and track clinical service improvement and innovation projects.
• Co-ordinate and provide administrative support for meetings: prepare agenda and/or presentation materials, logistics; attends meeting and takes minutes, and assists supervisor in tracking progress update.
• Assist in planning and organising events, activities and programs in both virtual and physical format.
• Assist in updating of internet and intranet pages to improve communication efficiency.
• Handle financial claims and purchase orders; ensure follow through with Finance on the reimbursement flow, and ensuring that appropriate procurement practices are applied using the relevant procurement platforms.
• Performs liaison functions to ensure smooth information flow within the division and/or with the relevant departments / external organizations.
• Work closely with various stakeholders to administer necessary paperwork required for successful application or disbursement of funds.
• Draft replies for routine correspondences and follow up on the required signatories.
• Performs other related duties as assigned and provide coverage as required.

Job Requirements:

• Diploma Holders, 2-3 years relevant experience will be favourable.
• Proficiency in Microsoft Office especially in MS Excel
• Good interpersonal skills, team player who is able to work independently
• Meticulous and organised with good planning skills
• Knowledge in Robotic Process Automation (RPA), and Python programming languages will be a bonus.

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 1-3 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

You will be supporting the Business Office within SingHealth Community Hospitals (SCH). You will ensure timely and accurate inpatient billing to patient accounts, and the submission of claims to third party payers. You will administer the Medifund claim and disbursement process according to established policies, procedures and internal controls. You are expected to provide professional customer service to enquiries, feedback and explanation on hospital policies and Medisave regulations. You will also collaborate with other teams on programmes and activities that will contribute to the department’s growth and development.

Job Requirements:

• Higher NITEC / NITEC / GCE N / O / A level with 2 years’ working experience preferably in the Billing function within the Finance department
• Experience in healthcare industry is an advantage
• A team player, resourceful, self-motivated and able to work independently
• Have a genuine interest in customer service and able to respond to enquiries and feedback from patients/next-of-kins in a courteous and professional manner
• Demonstrates good interpersonal and effective communication skills.

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At Protegie, we believe in giving our team members the power to shape their destiny. Be the master of your career, chart your own path, and witness the magic of marketing unfold before your very eyes. Flexibility and innovation are our middle names, and we're all about making a difference for our F&B clients.

So, what's cooking? Here's what you'll be learning with us:

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for patients.

Job Requirements:

• Minimum GCE “N”/ ”O”/ ”A” levels with 4 years of general working experience
• Strong interpersonal and communication skills. Candidates with the ability to speak different dialects will be advantageous
• A good team player with the ability to work and collaborate well with colleagues across all levels
• Passion to care for people and strong ability to empathize with patients from all walks of life
• Able to perform 2 rotating shifts (AM and PM shifts) and open to deployment within 2 work sites under SingHealth Community Hospitals

You will co-ordinate and perform clerical and support functions in the assigned ward, such as handling the medical records and taking charge of the bed assignment and census update. You will ensure that patients are able to discharge promptly, as well as participate in any other duties that contributes to the smooth operations of the ward.

Job Requirements:

• GCE O/N/A Level or WSQ Higher Certificate in Healthcare Support (Administrative Support) / ITE Certificate in Health Care
• Proficient in computer skills
• Has a pleasant disposition with the ability to provide good customer service
• Comfortable with shift work
• Open to deployment to other work locations e.g. Sengkang Community Hospital

Overview*

Reporting to the Project Manager, you will be involved in a multi-site cohort Human Biomedical Research study. You will be based at outpatient clinics across NUHS, at Alexandra Hospital or National University Polyclinics. You will be primarily responsible for subject recruitment and other research deliverables for the studies. You will work closely with the research team and the Principal Investigator of the study.

Job Responsibilities*

You will be responsible for the following:

1) Subject Recruitment and follow up

• Be involved in subject recruitment, scheduling and data entry. Screen patients based on study eligibility, and communicate the study aims to potential subjects in layman terms.
• Obtain consent taking, administer study questionnaires and follow-up on study participants.
• Work closely with research team, clinicians, clinic staff and other relevant internal departments to ensure research study needs are met.
• Able to work on tight timelines, set sensible targets and achieve research deliverables.

2) Research Documentation / Administrative duties

• Conduct research study activities like patient recruitment, data collection and data management.
• Assist in data collection from electronic health records.
• Set up and maintain study investigator files, including records of consent taken and blood collection.
• Maintain study records in databases such as Redcap and in electronic health record systems.
• Responsible for maintaining strict adherence to research protocols i.e., HBRA.
• Liaise with investigators, clinicians and laboratory team to set up clinical workflows at multiple clinical departments for research recruitment.
• Prepare necessary documentation for audit purposes.
• Coordinate the submission of new IRB applications, study amendments and annual reports.
• Maintain the highest standard of professional conduct and record keeping in accordance with hospital policies, ethics requirements and local regulations.
• Assist with any other duties of a similar nature that are delegated by the PI.

Requirements*

• A diploma or equivalent in qualifications in Science/ Public Health/ Social Science with 2 years relevant experience.
• Bachelor Degree in Science/ Public Health/ Social Science with 2 years relevant experience
• Fresh graduates are welcome to apply.
• Able to adapt in a fast-paced environment, with a strong focus to meet research deliverables and targets.
• Strong interpersonal and communication skills. Leadership and accountability to tasks is very desirable.
• Independent and mature. Able to work independently, as well as in a team.
• Meticulous, well-organized and able to multi-task
• Ability to work in an interdisciplinary environment with different groups of stakeholders.
• Bilingual preferred (fluent in Mandarin/Malay/Tamil).
• Willing to travel between the Hospitals and external study sites as part of his / her work.
• Work Hours: Monday to Friday, 8:00AM to 4:30PM, and Saturday, 8:00AM to 12:30PM, are required.
• Knowledge of Good Clinical Practice (GCP) guidelines and the Human Biomedical Research Act (HBRA)

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Description

1. Input up-to-date research findings and prospect data into donor database.
2. Conduct simple research on prospective donors using public sources to help identify new individuals and corporates who could donate, and to help compile profiles to prepare fundraisers.
3. Compile and update donation and fund related information in the departments CRM database.
4. Provide support in preparation of data for development of new data analytics projects, e.g., studying effectiveness of email content.
5. Other basic database admin connected to prospects and donors.

Requirements

1. Minimum A-Levels/Diploma qualification
2. Possess experience working on databases and reviewing and collating quantitative data or qualitative information from public sources.
3. Possess some research experience and skills (e.g. academic/study research, market research, fundraising research).
4. Knowledge of MS Office applications including MS Excel, Word. CRM would be an advantage
5. Ability to work on tight deadlines and work independently and in a team.
6. Demonstrate resourcefulness and flexibility

** This role is a 6-months(renewable) contract.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

Involves in the management of a medical conference and education events in the Asia-Pacific region.

Job Scope

• Assist in organizing and executing education events including registration, travel grants, abstracts, scientific programmes, conference social events
• Assist in the planning and executing of digital marketing content and social media
• Manage association membership

Requirements

• Possess at least a Diploma in any discipline
• Experience in event management preferred
• Positive attitude with good interpersonal skills
• Team player
• Proficient in Microsoft, WordPress, social media platforms and Adobe programs
• Attention to details

Job Description

1. Input up-to-date research findings and prospect data into database.
2. Conduct simple research using public sources to help identify new individuals and corporates who could be potential stakeholders, and to help compile profiles to prepare for specific events.
3. Compile and update information in the departments CRM database.
4. Provide support in preparation of data for development of new data analytics projects, e.g., studying effectiveness of email content.
5. Other basic database admin connected to prospects.

Requirements

1. Minimum A-Levels/Diploma qualification
2. Possess experience working on databases and reviewing and collating quantitative data or qualitative information from public sources.
3. Possess some research experience and skills (e.g. academic/study research, market research, fundraising research).
4. Knowledge of MS Office applications including MS Excel, Word. CRM would be an advantage
5. Ability to work on tight deadlines and work independently and in a team.
6. Demonstrate resourcefulness and flexibility.

**This role would be a 6 months(renewable) contract position.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

You will be part of a multi-disciplinary team which provides daily specialist outpatient and inpatient care in the Department of Cardiology. You will participate in ward rounds and combined department or hospital teaching seminars, including clinico-pathological case conferences. You will also represent the Centre at Coroner’s request or medico-legal hearings involving patients under the care of the department. In addition, you will assist with the training and guidance of junior doctors such as Resident Physicians, Medical Officers, Residents and Senior Residents.

Requirements:

• A basic medical and relevant postgraduate qualification such as MRCP or equivalent, recognised by the Singapore Medical Council
• An accredited Specialist in Cardiology with the Specialist Accreditation Board of Singapore
• At least 6-8 years’ post-housemanship clinical experience
• Documented proof of:

1. Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and
2. Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment

• We regret that only applicants who have been fully vaccinated for Covid-19 (according to MOH’s definitions) will be considered for the position due to exposure risk

Be a part of our diverse and passionate service team where you will be the face of our Company: bring a smile to the guests’ faces with excellent guest service. Join our amazing team at TIANN’S, apply now!

Roles & Responsibilities:

• Greeting guests, take orders accurately, and table service with a consistently positive and helpful attitude, advising guests on our menu.

• Communicating effectively with our customers and our team members.

• Preparing the front of house operations and get ready for morning opening and night closing.

• Maintaining operational areas to exceed guest’s cleanliness, comfort and enjoyment.

• Handling guests concerns and complaints professionally and calmly to resolve the situation.

Requirements:

• Reliable, dependable, energetic and passionate in customer service.

• Communicates well and is excited to be part of a team that is supportive.

• Takes pride in excellent customer service.

• Eager to learn and take on challenges and able to work in a face paced environment.

• Ready to take on additional and ad hoc tasks as assigned.

• Good command in English

• Comfortable to work on Weekends and Public Holidays.

Benefits:

• A company with these values: positivity, communicate with honesty, take pride in our craft

• Very clean and positive environment

• Management Trainee Program available and lots of opportunity to progress internally

• Salary range: S$2,200 - S$3,300 (part time: $10-$15/hour) depending on experience

• 45 hours work week, 5 days’ work week

• Provided: Health insurance, Staff Meals, Uniform and Laundry, Birthday Surprises.

We are seeking an Associate to assist with the daily operations of the retail pharmacy and provide excellent customer service to patients and customers. In this role, you will perform cashiering duties and render administrative support to colleagues. You will be responsible for the replenishment and display of products on the retail shelves and stockholding areas. Additionally, you will be required to perform housekeeping duties and enforce safety and security measures at the retail pharmacy.

This position provides opportunity to build experience in a healthcare retail environment.

Requirements:

· Higher NITEC / NITEC / GCE N/O/A Level with at least 2 years’ working experience, preferably in the healthcare industry

· Basic computing skills

· Proficient with SAP, OAS and Maxcare software

· Excellent interpersonal and communication skills

· Ability to work collaboratively in a fast-paced environment

· Self-motivated with the initiative to complete assigned tasks and projects

· Capable of lifting stocks for display and replenishment on shelves and stockholding areas

Job Description:

o You will be responsible for supporting Manager, HR Technology in implementing and maintaining the Human Resource Information Systems for SingHealth Polyclinics.

o Responsibilities include, but not limited to:

• Keeping track of timelines and statuses of project events, such as user testing timeline and change requests
• Consolidating of requirements for project requirement gathering
• Raise and keep track of HR user queries and liaise with IT department on issue tickets statuses
• Creation of user guides on the human resources information systems
• Support documentation of systems and data security management
• Update and maintain system access matrices
• Raising and keeping track of change requests
• Manage IT assets and annual reviews
• Support IT and HR Systems queries from users
• Conduct HR user training
• Raise system access requests for new hires in HR department and brief on IT related information

Job Requirements:

o Diploma in any discipline with at least 1 year of relevant working experience

o Meticulous worker that is great at keeping track of multiple timelines and project progress status.

o Fast learner who is able to work independently

o Interest in HR processes and HR technology

o Good knowledge on general information technology is a plus.

Employment Type: Contract Full Time

Education Level: Diploma

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3602/

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.