My client is seeking a Researcher to join their team. You should be someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning community of the audience.
Summary
As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of the audience and help them develop and implement strategies to deliver excellent service.
• Proposing research topics, designs and plans in the focused domains.
• Conducting research on key emerging trends, and drawing insights
• Uncovering insights using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
• Managing quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders
• Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topics relevant to meet learning needs both within and beyond the classroom.
• Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges
• Designing and facilitating discussions
• Designing and implementing learning interventions for practitioners and leaders, such as:.
o Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging issues.
o Providing advisory and consultancy services and managing multi-disciplinary projects.
You should:-
• Possesses strong analytical skills
• Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
• Is able to engage and manage stakeholders at various levels.
• Is able to work both independently and in a team.
• Is self-motivated, innovative, enterprising and adaptable
• Has an interest in public affairs, service delivery and service operations
• 2 to 3 years of experience in customer insights /market research/ consulting will be a plus
