Total 110 restaurant manager job vacancies in D08 Little India

Key Responsibilities of the Restaurant Manager:

·Supports the smooth running of the restaurant and Food and beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest level.

·Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries

·Liaise and engage with Marketing to find the right promotions and activities for the restaurant

·Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

·Builds and maintains effective working relationships with all key stakeholders

·Delivers effective training programs that advance service standards, profitability, and cost control

·Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required

Requirements of the Restaurant Manager:

·Proven experience in overseeing the following Food and beverage operations: All day dining, Meetings, and events with excellent problem-solving capabilities

·Excellent managerial skills with a hands-on approach, lead from the front and lead-by-example work style

·Personal integrity, with the ability to work in an environment that demands excellence, time and energy

·Experienced in using IT systems on various platforms

·Familiarity with Open Table

·Strong communication skills

·Singapore experience with standalone restaurants/will be an added advantage.

• Lead and Manage Team: Supervise and guide restaurant staff to ensure excellent service and team performance.
• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.
• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.
• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.
• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.
• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.
• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.
• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.
• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.
• Collaboration: Work with other departments to achieve overall business goals.
• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction.

Our Client is an Award Winning Pan Indian Restaurant Group.

At Gayatri, the team takes that one step further by serving customers authentic Indian flavours that will remind them of their mother's cooking and India. Served in a cosy family-friendly setting, chefs from India bring you traditional Indian food, both North Indian and South Indian, guaranteeing to whet everyone's appetite.

Being one of the oldest banana leaf establishments in Little India, we endeavour to bring you the best Indian food in Singapore at affordable prices.

We are seeking a dynamic and energetic Individual with a passion to grow the service standards of the organisation.

Duties and Responsibilities:

• To ensure the restaurant operation (opening, closing and service) is operated in line with procedures, present to regularly open up and close up the restaurant at all times.
• Oversees restaurant operation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the Director.
• Train new and current employees on proper customer service practices
• Performs other duties as assigned.

Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be important for captains to perform the following duties:

Greeting and welcoming guests when they enter

Thanking guests and conveying gratitude while they are exiting

Explaining different menu items and offering recommendations

Answering any questions about the ingredients of a dish on the menu

Serving food and beverages to guests, if required

Presenting the final bill to guests for payment

Timing different dishes effectively to maximise the dining experience

Addressing any guests complaints or requests

• Serves food and beverage to guest according to prescribed service standards and procedures
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.
• Practices suggestive selling to boost food & beverage sales, at the same time increase guest satisfaction.
• Accomplishes and forwards orders to the kitchen; efficiently and correctly key in order from POS
• Confirms satisfaction with the guest, and informs supervisor or manager immediately in case of guest complains.
• Handles guest’s bill and invoice in a good service manner.

Outlet Location: Clementi, near to MRT

Requirements:

• Able to cook vegeterian north and south Indian cuisines
• Weigh, measure, mix and prepare ingredients according to the recipes.
• Steam, grill, boil, cut vegetables and other ingredients.
• Mix and prepare indian spices
• Check food and ingredients for freshness.
• Arrange and garnish dishes to make them look appealing to the customers.
• Ensure that the kitchen area, equipment and utensils are cleaned. Practice proper hygiene and sanitation.
• Handle additional tasks as assigned by the head cook

Responsibilities:

• Prior experience in related food and beverage service and food preparation positions.
• Good experience with preparing Indian vegetarian dishes.
• Good working knowledge of accepted sanitation standards and health codes.
• Ability to use slicers, mixers, grinders, etc.
• Able to handle work in a fast-paced environment.
• Able to work on week ends and public holidays.

Our Client is an Award Winning Pan Indian Restaurant Group.

At Gayatri, the team takes that one step further by serving customers authentic Indian flavours that will remind them of their mother's cooking and India. Served in a cosy family-friendly setting, chefs from India bring you traditional Indian food, both North Indian and South Indian, guaranteeing to whet everyone's appetite.

Being one of the oldest banana leaf establishments in Little India, we endeavour to bring you the best Indian food in Singapore at affordable prices.

We are seeking a dynamic and energetic Individual with a passion to be part of our growing restautant group.

• Arrange table settings and maintain a tidy dining area.
• Assist customers with seating arrangements.
• Serve food or beverages to the customers.
• Provide excellent customer service to guests.
• Offer menu recommendations upon request.
• Inform customers about the day’s specials.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Communicate dining or order details to kitchen personnel.
• Responsible for clearing, collecting, and returning food and beverage items to proper area.
• Process customer bills or payments.
• Has a good knowledge of menu.
• Comply with SOP, workplace safety, health and hygiene policies and procedures.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

She must be able to connect with customers. She must have communication skills to communicate with existing staffs and also customers. She must be a team player. She must be able to take over other colleague roles in case of absentess. She must be honest. She must be able to control all situations in case of emergencies.

JOB DESCRIPTION

Ensuring.

Optimizing profits by controlling costs. company policies are followed

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support. Handles tour assignments, overall control over day-to-day operations.
Service-oriented with strong multi-tasking skills. Guides the operations teams to address any customer feedback and vendor management issues. Able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules.

Manage to handler all outbond and inbond cases, carry out supervisory responsibilities in accordance with company's policies and applicable laws.

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

Copy this section

Monitor vendor invoices and look for ways to reduce product costs

Hire and maintain an active and productive sales force

Work with human resources to create accurate sales professional job descriptions

Collaborate with our marketing team to implement effective sales floor promotions

Create scheduling policies that keep the sales floor properly staffed based on historical sales volume data

A Marketing Manager is responsible for planning, executing, and overseeing marketing strategies to drive growth, improve brand visibility, and generate leads. They work closely with cross-functional teams to ensure campaigns align with the brand’s objectives and reach the target audience effectively.

Key Responsibilities

1. Strategy Development:Develop and execute comprehensive marketing plans and strategies to achieve company goals, including brand awareness, customer acquisition, and sales growth.
   Conduct market research and competitor analysis to understand market needs, trends, and customer preferences.
   Identify and define target audiences, developing strategies to reach and engage them effectively.
   
2. Campaign Management:Plan, implement, and manage multi-channel marketing campaigns (digital, social media, email, PPC, SEO, etc.) to promote products or services.
   Oversee the creation and distribution of engaging content across all channels to support campaigns and build the brand voice.
   Monitor campaign performance, adjusting tactics as needed for optimal results.
   
3. Brand Development:Collaborate with creative teams to develop and maintain consistent branding, ensuring all marketing efforts reflect the company’s mission, values, and brand guidelines.
   Innovate ways to enhance brand visibility and engagement with both existing and potential customers.
   
4. Data Analysis and Reporting:Track and analyze key marketing metrics, providing actionable insights and regular reports to leadership.
   Use data to assess the effectiveness of campaigns, identify growth opportunities, and optimize strategies.
   A/B test various marketing tactics and strategies to improve campaign effectiveness.
   
5. Team and Stakeholder Collaboration:Coordinate with sales, product development, customer service, and other departments to ensure aligned goals and cohesive messaging.
   Manage and mentor a team of marketing professionals, providing guidance and support for their professional growth.
   Collaborate with external agencies, vendors, and partners when necessary to enhance marketing initiatives.
   
6. Budgeting and Forecasting:Prepare and manage the marketing budget, ensuring campaigns stay within financial constraints.
   Forecast performance and expenditures, adjusting strategies as necessary to meet budget goals.
   

Qualifications

• Education: Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s degree or MBA preferred).
• Experience: Minimum of 3-5 years of experience in marketing, with a focus on [industry, e.g., technology, retail, healthcare].
• Skills:
• Proven ability to develop and execute successful marketing strategies.
• Strong analytical skills, with proficiency in data analysis tools and software.
• Proficiency in marketing platforms, including social media management tools, Google Analytics, and CRM software.
• Excellent communication and leadership skills.
• Creative thinking with a results-driven approach.
  

• Oversee for casuals to fulfill client's requisition
• Dealing with schedule changes, casuals call-ins, and other staffing issues
• Conduct interview for new casuals
• Training and coaching as needed to ensure everyone is performing their job properly
• Resolving disputes
• Managing projects as assigned and organising teams to assist in these efforts

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is an information technology service provider offering consulting, systems integration, maintenance and managed services to enterprise customers

Responsibilities

We’re looking for a Project Manager to manage the deployment of IT infrastructure for clients to ensure successful implementation and delivery.

• Interface with the client for project implementation;
• Conducting regular meetings;
• Lead project team members to ensure timely execution and delivery of projects;
• Track project by monitoring project costs and scheduling resources;
• Oversee quality and budget of projects to ensure they meet client expectations;
• Perform scoping for service augmentation and support presales activities.

Requirements

• Degree or Diploma in Computer Science or a relevant discipline;
• At least 3 to 5 years of experience in similar projects;
• Project management certifications would be an advantage;
• Experience in technical implementation of networks and servers;
• Understanding of project management methodologies and tools;
• Good communication skills including negotiation and influencing skills;
• Good customer relationship management skills.

Employment Details

• Yearly renewable contract, convertible to permanent;
• Required to travel locally to client’s sites.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Roles & Responsibilities Responsibilities:

• Responsible for managing all operations, including profit, revenue, cash and quality targets.
• Development of the brand’s strategy and operations.
• Lead business development initiatives and deliver long-term strategic objectives.
• Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
• Stock control (Orders, inventory, consumption, etc) Ensure that quality standards are maintained always.
• Lead and cooperate with the company’s marketing campaigns.
• Coach, lead, and mentor team members to achieve sales and profit targets.
• Recommending effective solutions to increase outlet sales and operations performance.
• Liaise with suppliers, coordinate deliveries, manage problems with deliveries, coordination with the Supply Chain Department, etc.
• Work closely with the HR department for all staff-related matters ensuring that processes are aligned with HR policy and cooperating in interviews and demand staff calculation.
• Conduct annual performance/appraisals and review pay packages for outlet staff.
• Work closely with the Training department to come up with SOPs, evaluation of training, training of the staff of the stores, etc Cooperation with the Training Dept, developing Training materials for in-house courses.
• Liaise with the finance team, and logistic department in a prompt manner.
• Reviewing business performance reports on a monthly or quarterly basis and providing recommendations to improve on operational issues and implement corrective measures.
• Responsive and available during the operation time of the stores.
• Constantly keep in close contact with suppliers to source for competitive raw materials for the business.
• Maintain a good working relationship with franchisees and Joint Venture partners to provide them with business support.
• Work with different departments in HQ to achieve all of the above.

Requirements:

• Ability to transmit ideas and vision, verbal and written.
• Project management and operations skills. Ability to work under pressure in a multitask environment.
• Written and verbal communication capacity in English (mainly) Microsoft environment experience (Word, Excel, Power Point).
• Ability to prepare reports, especially in Excel.
• Valuable experience in quality control systems, ISO or similar is perferred.

Experience: 10+ Years

Role: Test Manager

Key Skills:

• Payments processing
• Cross border transaction processing
• Vendor management

Key Responsibilities:

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works Closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Key Requirements:

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven,successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium,JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

A Project Manager is responsible for planning, executing, and delivering projects on time, within scope, and within budget. They coordinate teams, resources, and communication to ensure successful project completion while meeting organizational goals.

Key Responsibilities

1. Project Planning and Initiation:Define project scope, objectives, and deliverables in alignment with organizational goals.
   Develop comprehensive project plans, including timelines, milestones, and resource allocation.
   Identify and manage potential risks, creating contingency plans to mitigate impact.
   
2. Execution and Monitoring:Lead and coordinate project teams, ensuring clarity on roles, responsibilities, and deadlines.
   Monitor project progress, track milestones, and maintain schedules.
   Manage changes to the project scope, schedule, or budget using appropriate verification and approval processes.
   
3. Stakeholder Communication:Serve as the primary point of contact for internal and external stakeholders, ensuring clear and consistent communication.
   Prepare and deliver project updates, reports, and presentations to stakeholders and leadership.
   Foster positive relationships with clients, vendors, and team members.
   
4. Resource Management:Allocate resources effectively to ensure project requirements are met.
   Manage vendor and contractor relationships, negotiating contracts and ensuring deliverables are on schedule.
   Optimize team performance by resolving conflicts and providing leadership support.
   
5. Budgeting and Financial Oversight:Develop and manage project budgets, ensuring costs align with financial goals.
   Monitor expenditures and financial health, providing regular budgetary updates.
   Identify opportunities for cost savings and process improvements.
   
6. Quality Assurance:Ensure all project deliverables meet quality standards and align with company expectations.
   Conduct post-project evaluations to identify successes and areas for improvement.
   
7. Team Leadership and Development:Mentor and motivate team members, fostering a culture of collaboration and accountability.
   Provide guidance and feedback to improve performance and professional growth.
   

Qualifications

• Education: Bachelor’s degree in Project Management, Business Administration, or related field (PMP or PRINCE2 certification preferred).
• Experience: Minimum of 3-5 years of project management experience, preferably in [industry, e.g., IT, construction, healthcare].
• Skills:
• Proficiency in project management tools (e.g., MS Project, Trello, Asana, or Jira).
• Strong leadership, communication, and interpersonal skills.
• Exceptional organizational and time-management skills.
• Analytical mindset with problem-solving capabilities.
• Knowledge of Agile, Scrum, or other project management methodologies is a plus.
  

1. prepare to commence the day operation(7pm till 3am)

2. getting the menu items ready

3. take care of the team of workers

4. prepare daily inventory for purchasing

5. check earlier inventory purchases

6. daily sales tally with summary from POSmachine

7. oversee food preparation activities

8. ensure team welfare

9. monthly salary $3,000 to $4,500

ü Good interpersonal and communication skills ( Construction)

ü Looking critically at potential partner relationships ( Construction)

ü Implementing marketing plans Suggesting marketing solutions to development teams ( Construction)

ü Managing product life cycles ( Construction)

ü Organizing media coverage ( Construction)

ü Assessing employee capabilities ( Construction)

ü Demonstrating marketing knowledge and skills

ü Researching new marketing trends

ü Analyze market trends, customer needs, and competitive landscape to create actionable marketing strategies.

ü Develop and maintain the company website, ensuring it reflects the brand and provides an excellent user experience.

ü Manage the marketing budget and ensure efficient allocation of resources across campaigns.

ü Lead and mentor a small marketing team, providing direction and support for day-to-day activities.

ü Collaborate with cross-functional teams, including product development, sales, and operations, to align marketing efforts with business goals.

1. Member of SCTP Accredited Tax Advisor or Accredited Tax Practitioner for Income Tax and GST.

2. Job scopes involve corporate, partnership and personal income tax, GST and other tax laws administered by IRAS.

3. Review tax works prepared by the team members.

4. Ensure to meet the annual submission deadlines on 15 April for partnership/ personal tax and 30 November for corporate tax.

5. Review replies in response to tax queries.

6. Conduct review on GST ASK and ACAP and prepare the relevant reports.

7. Provide guidance and instructions to team members.

8. Prepare departmental annual budget and ensure monthly billing meets target.

9. Business development and client relationships.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities:

• Personally and frequently verify that the guests receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is completed constantly (learning never stops).
• Communicate politely and effectively with the culinary team.
• Entertaining guests in a consistent, professional and positive attitude.
• Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Monitor the quality and quantity of all food and beverage items served.
• Inventory management and reporting routinely.

• Applicant must have a valid (Advance Work Place safety and health coordinator certificate)
• valid Singapore Class 3 Driving Licence
• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.