Total 22,323 Others/Any restaurant supervisor job vacancies in Singapore

BMM Supermarket Pte. Ltd. is a dynamic and customer-focused grocery store in Singapore. We are dedicated to providing excellent service and a seamless shopping experience. We are looking for enthusiastic and detail-oriented cashiers to join our team!

Job Responsibilities:

• Process transactions accurately using point-of-sale (POS) systems (cash, card, mobile payments).
• Ensure smooth and efficient handling of sales, returns, and exchanges.
• Provide excellent customer service by greeting and assisting customers with inquiries.
• Handle cash responsibly and balance cash drawers at the start and end of each shift.
• Promote and inform customers about ongoing promotions, discounts, or loyalty programs.
• Ensure the cleanliness and organization of the cashier counter and surrounding areas.
• Monitor stock levels at the cashier station and notify supervisors of replenishment needs.
• Comply with company policies, security measures, and Singapore government regulations.
• Meat Cutting, fish arranging, wet area management

Requirements:

• Proven experience as a cashier or in a customer service role (experience in retail or F&B is a plus).
• Basic math and cash-handling skills.
• Familiarity with POS systems and payment methods (training will be provided if necessary).
• Strong communication and interpersonal skills.
• Able to work in a fast-paced environment with attention to detail.
• Availability to work on weekends, public holidays, and shift hours.

· Coordinate with other departments, such as procurement and quality control, to streamline production processes.

· Schedule and assign tasks to production workers to optimize efficiency.

· Monitor and enforce safety regulations and proper use of equipment.

· Conduct regular inspections of the production process to identify and address any deviations from quality standards.

· Collaborate with the quality control team to resolve any quality-related issues.

· Monitor and manage raw material and finished goods inventory levels.

· Coordinate with the procurement team to ensure a steady supply of raw materials.

· Implement inventory control measures to minimize waste and losses.

MOM LICENSE NO.:16C7994

EA REG. ID: R1983060

Rules & Responsibilities

We are seeking a dynamic FIELD SUPERVISOR ( MA KET RESEARCH) with strong leadership abilities to join our team. We are a company with a commitment to innovation and excellence. If you're a creative and strategic marketer with a passion for driving results and the ability to inspire and lead a team, we want to hear from you. Candidates are required to be experienced in marketing for the Service Sector with good existing network and contacts.

Job Description:

* Strong marketing & presentation preparations skillets.

* Build strong client relationships to maintain old business and acquire new customers in local market

* Maintain regular communication with clients to ensure that all of their needs are understood and addressed.

* Collaborate with various internal departments and consultants to ensure that they fulfill

Customers requests and focus on improving the customers’ experience.

* Resolve complaints and keep track of all processes that pertain to the client’s desires.

*Build and strengthen the relationship with consultants, contractors and developers.

* Collect and analyze data concerning consumer behavior to understand changing needs.

* Prepare quotations, tender compliances and marketing proposals.

* Other ad-hoc duties as assigned.

Compulsory Job Responsibility & Requirements:

1) Bacholer degree in marketing, Sociology, business Managment, or related field.

2) Mandatory working day Monday to Saturday 9am to 9pm (3 hours over time)

3) At least 4 years related experience in Singapore building construction marketing site

.4) Must be work on weekends or public holidays for essential job

5) Someone willing to take hardship job

6) Knowledge of our industry and target audience is a plus.

7) Creative thinking and problem-solving abilities.

8) Proven experience in marketing roles, including leadership or marketing operations manager.

9) Budget planning and management skills.

10) Strong strategic thinking, communication, and leadership skil

11) Proficiency in digital marketing channels and tools

12) Excellent organizational skills and attention to detail. 13) Able to build and maintain good rapport with all internal and external stake holders including clients, consultants, contractors, developers and team members.

14) Experience and equipped with strong international contact bases e.g. Developers, Consultants, Contractors.

15) Excellent negotiation, communication and presentation skills.

See how you compare with other applican

Fleek TCM is a beauty salon located at the Heart of Jurong west market. Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base. We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments. We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experienced beautician / consultant (Full-Time) to our growing family.

1) Beautician

2) Beauty Consultant

3) TCM / Beauty Therapist

4) Sales Supervisor

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge

- Must hit personal sales target

• Help and also propose to our customers on frozen items
• Provide customers with information about frozen items
• Elevate complaints/ comments to management
• Liaising and good working relationship with admin and accounts department to facilities efficient and timely
• Prepare and execute sales plan
• Prepare monthly sales report
• Procure new clients and build long-term and string relationships with existing clients
• Meet sales and other targets as set by superior
• Gather feedback and information about customer needs, market and competition

Responsibilities :

• Communication: Clearly communicating goals, expectations, and processes to the team
• Managing workflow: Creating schedules, delegating tasks, and managing employee performance
• Safety management: Implementing safety procedures and regulations, ensuring the security of everyone on site, and ensuring the use of personal protective equipment
• Leadership qualities: Ensuring facilities are safe and in good condition at all times
• Reporting to senior management: Reporting on team member performance and providing feedback to team members
• Monitoring safety hazards: Assessing safety hazards, determining the likelihood of an accident, and conducting regular inspections
• Accountability: Ensuring employee accountability by being aware of employee work assignments and productivity

Responsibilities of a supervisor :

• Training and onboarding new hires
• Ensuring that business goals, deadlines, and performance standards are met
• Collaborating with project managers, engineers, and architects
• Ordering and managing construction materials
• Problem-solving and troubleshooting issues that may interrupt the project's timeline or budget

Perform Cleaning Service.

Cleaning the house of Customer.

Cleaning toilets, living rooms, bathrooms, bedrooms and etc.

Wahing Clothes, ironing clothes, mopping floor, cleaning table, cleaning walls, cleaning floor, throw rubbish.

Guide new cleaner.

Maintain good relation with customer

Visit customer house on time.

Thank you for viewing.

Roles & Responsibilities

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

Supervise the activities of the sales team including marketing activities like product activations.
Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
Prepare sales presentations and other sales tools.
Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
Initiate sales activities, strategies, and sales plans required to build brand visibility.
Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
Attend trade shows and other marketing events and represent the organization.
Evaluate the performance of the sales team and seek ways to improve the team’s performance.
Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

High school diploma or GED.

Bachelor’s degree in a business-related course with emphasis on marketing.
Proven work experience in marketing and achieving set targets.
Excellent communication skills, both written and verbal communication.
Ability to lead and motivate a sales team, and put in place measures to retain a great team.
Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
Excellent selling skills, people-oriented, and ability to motivate a team.
Ability to identify potential areas of growth and identify new business partnership opportunities.
Strong organization skills and multi-tasking skills.
The ability to work under pressure.
Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

1. Supervision and Coordination: Oversee day-to-day operations within the manufacturing facility. Coordinate with team members to ensure smooth production processes.

2. Team Leadership: Provide guidance, direction, and leadership to operational staff. Motivate team members to achieve production targets and maintain quality standards.

3. Workflow Management: Manage workflow schedules to optimize productivity and efficiency. Assign tasks and responsibilities to team members based on their skills and workload.

4. Quality Control: Ensure that products meet quality standards by implementing and maintaining quality control processes. Monitor production processes to identify and address any quality issues promptly.

5. Safety Compliance: Enforce safety procedures and regulations to create a safe working environment for all employees. Conduct regular safety inspections and address any safety concerns or hazards.

6. Training and Development: Train new employees on operational procedures and safety protocols. Provide ongoing training and development opportunities to enhance the skills and knowledge of team members.

7. Inventory Management: Monitor inventory levels and coordinate with the supply chain team to ensure timely procurement of materials and supplies. Implement inventory control measures to minimize waste and reduce costs.

8. Problem Solving: Address any production issues or concerns that arise during the shift. Troubleshoot problems and implement effective solutions to minimize downtime and maintain production schedules.

9. Communication: Communicate effectively with team members, supervisors, and other departments to coordinate activities and resolve issues. Provide regular updates on production status and performance metrics.

10. Flexibility: Be willing to work night shifts, weekends, and public holidays as required by the business needs. Adapt quickly to changing priorities and schedules to ensure continuous production operations.

11. Performance Evaluation: Conduct performance evaluations for team members and provide constructive feedback for improvement. Recognize and reward outstanding performance to motivate and retain top talent.

12. Continuous Improvement: Identify opportunities for process improvements and cost-saving initiatives. Collaborate with cross-functional teams to implement best practices and drive operational excellence.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

About Company:
Our client is a "Japanese One-Stop Centre" which has been in Singapore for more than 30 years. It started as a wholesale business for Japanese restaurants and supermarkets. Currently having 4 branches in Singapore and well-known for its fresh sashimi which is directly imported from Japan.

Job Description:
- Taking reservation, managing seating, taking orders, settling bill, etc.
- Provide high quality of customer service to guests.
- Perform opening and closing duties.
- Address customer needs, comments, and complaints.
- Ensure items/dishes are well stocked and display cases are attractive and clean.
- Ensure that work stations are set up before the shift commences.
- Maintain cleanliness and housekeeping of the restaurant.
- Strictly abide with health and sanitation regulations
- Other ad-hoc duties assigned by supervisor.

Job Requirements:
- Prior working experience in F&B industry is an added advantage.
- No experience is welcomed to apply; Training will be provided.
- Able to commit to work overtime if required
- Able to work on weekends and Public Holidays
- Able to perform shift work
- Responsible and trustworthy
- Energetic, able to work in a fast-paced environment.
- Great interpersonal and communication skills.
- Passionate in the line of F&B.

Compensation:
- Working hours: 44 hours/week (shift rotational between 10am to 11pm)
- Work week: 5.5 days/ week (shift rotational)
- Working location: Parkway Parade
- Salary package: Basic + Fixed Allowance + OT Pay
- Variable Bonus
- 10 days Annual Leave (1 day increment every year, cap at 15 days)
- Birthday leave and birthday voucher
- Increment after confirmation & Annual increment

• MNC
• Basic $2500 - $3100 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Changi
• Working days: Monday to Friday

Job Responsibilities:

• Manages order fulfillment from stored inventory, meeting customer requirements and inspection/testing processes; order shipments within time commitments in the most cost effective manner; communication with customers regarding any fulfillment issues or problems
• Manages inventory through periodic and special inventory counts, reconciles discrepancies, and ensures accuracy including returns of defective materials
• Ensures documentation is complete, accurate and processed appropriately
• Plans, develops and/or implements quality assurance procedures. Evaluates quality deviations to determine cause, effect, and corrective measures. Surveys customers periodically regarding accuracy, quality, efficiency, adherence to specifications and overall customer experience
• Ensures work area is well maintained and in compliance with all safety regulations and department policies including ESD requirements
• Ensures equipment is safe, in good repair, functioning appropriately and calibrated to be in full compliance with required military, ISO and other quality standards. Participates in the evaluation, recommendation and implementation of new equipment or equipment enhancements
• Creates, reviews, updates, presents, manages and/or contributes to statistical, narrative, financial regularly scheduled and ad hoc written and oral reports and presentations
• Assesses productivity measures, identifies trends and monitors department activity
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics
• Other duties as assigned

Requirements:

• Diploma in Logistics management or equivalent
• Min 3 years of supervisory experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Rules & Responsibilities

We are seeking a dynamic FIELD SUPERVISOR ( MA KET RESEARCH) with strong leadership abilities to join our team. We are a company with a commitment to innovation and excellence. If you're a creative and strategic marketer with a passion for driving results and the ability to inspire and lead a team, we want to hear from you. Candidates are required to be experienced in marketing for the Construction Sector with good existing network and contacts.

Job Description:

* Strong marketing & presentation preparations skillets.

* Build strong client relationships to maintain old business and acquire new customers in local market

* Maintain regular communication with clients to ensure that all of their needs are understood and addressed.

* Collaborate with various internal departments and consultants to ensure that they fulfill

Customers requests and focus on improving the customers’ experience.

* Resolve complaints and keep track of all processes that pertain to the client’s desires.

*Build and strengthen the relationship with consultants, contractors and developers.

* Collect and analyze data concerning consumer behavior to understand changing needs.

* Prepare quotations, tender compliances and marketing proposals.

* Other ad-hoc duties as assigned.

Compulsory Job Responsibility & Requirements:

1) Master's degree in marketing, Sociology, business, or related field.

2) Mandatory working day Monday to Saturday 9am to 9pm (3 hours over time)

3) At least 4 years related experience in Singapore building construction marketing site

.4) Must be work on weekends or public holidays for essential job

5) Someone willing to take hardship job

6) Knowledge of our industry and target audience is a plus.

7) Creative thinking and problem-solving abilities.

8) Proven experience in marketing roles, including leadership or marketing operations manager.

9) Budget planning and management skills.

10) Strong strategic thinking, communication, and leadership skil

11) Proficiency in digital marketing channels and tools

12) Excellent organizational skills and attention to detail. 13) Able to build and maintain good rapport with all internal and external stake holders including clients, consultants, contractors, developers and team members.

14) Experience and equipped with strong international contact bases e.g. Developers, Consultants, Contractors.

15) Excellent negotiation, communication and presentation skills.

See how you compare with other applican

SHANGHAI TCM WELLNESS is a beauty TCM located at the Heart of Jurong west market.

Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base.

We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments.

We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experienced beautician / Masseuse Therapist / Sales Supervisor (Full-Time) to our growing family.

Basic salary + Commission

Basic requirements:

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- must have positive attitude and willingly to take new task and learn.

- Beauty / Facial knowledge

1. To be competent in the use of the EPOS system at all stages of service

2. To provide a friendly, courteous, and professional service at all times.

3. To ensure good communication with all your superior

4. To service and be responsible for your assigned sections

5. Work with the waiter/waitress to guide the customers to open tables, informing them of the day’s food and drink special.

6. Ensure to maintain an optimal level of customer satisfaction and analyze all customer requirements and provide efficient response.

7. Resolves customer problems quickly, efficiently, and courteously.

8. Take the orders from their tables, communicating with the kitchen to place food and drink orders and deliver them to the correct tables.

9. Achieving established business Sales Target.

10. Other ad-hoc duties as assigned.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

7. Both genders may apply

Our client is from Oil and Gas industry. They are looking for a Electrical & Control Maintenance Supervisor to assist their team for the next phase of their business. They are located in West.

Duties:

• Lead and supervise electrical technicians and contractors in system installation, maintenance, and repair.
• Develop and conduct on-the-job training programs for E&I team members.
• Perform site inspections and quality control for electrical work.
• Review and approve electrical isolation, excavation, and related permits.
• Investigate electrical maintenance issues, identify root causes, and implement solutions.
• Collaborate with other engineers to ensure equipment reliability through effective maintenance programs.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 8 to 12 years experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Able to commit 10 hours / day and stand long hours.
• Require to work weekends and public holidays.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

• acting as contact points for all agency or organizational personnel;
• keeping lists of the agencies or personnel representing the person, agency or organization;
• facilitating meetings and cooperation among people, agencies and organizations;
• identifying problems in communications among these groups;
• collaborating and communicating with necessary constituents and the public;

• Basic Up to $4300 (depends on experience), with OT payable
• Mon to Fri / 8am to 4.30pm
• Location: Jurong Island (Transport at Jurong East) *with site allowance of $220
• Well-established chemical manufacturer
• Benefits: AWS & Bonus, yearly increments, medical insurance

Job scopes:

• Logistics Operations & Contractor Oversight: Support daily operations in In-Plant Logistics, ensuring contractors meet KPIs and timelines without delays.
• Inventory & Stock Management: Manage warehouse inventory, perform month-end reconciliation with SAP and WMS, and maintain stock balance accuracy.
• Quality & Compliance Audits: Participate in ISO audits and document SOPs, Work Instructions
• Process Improvement & Troubleshooting: Conduct equipment case studies, troubleshoot issues, and implement process improvements to boost efficiency and control costs.

Requirements:

• Min. 3 years of relevant experience
• Familiar with SAP MM & IM
• With Risk Assessment certification
• Experience involving ISO audits

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

Teo Hui Yee | R22105757

Job Description

• Carry out daily site supervision, coordination and quality assurance of all architectural/Structural/M&E trades on site ;
• Work closely with subcontractors on their works to ensure timely work progress ;
• Ensure all works are carried out in accordance to approved specifications ;
• Other ad-hoc duties as assigned by the management

Requirements

• Knowledge in Architectural/Structural/M&E works ;
• Diploma or Relevant Trade Certificate ;
• Minimum 3 years of supervisory experience in architectural/Structural/M&E works ;
• Able to work independently and in a team

From the decor to the dishes, everything about this restaurant feels like it was lifted out straight from Athens.

As with any Greek restaurant, the menu here features traditional dishes like Moussaka, a rich dish of minced meat cooked in a tomato sauce, layered with eggplant and bechamel sauce. The Gemista is an excellent option for health-conscious diners, as it features a capsicum stuffed with rice, tomato, and a range of other herbs. The Kritharaki Thalassina is the Greek take on a traditional seafood risotto, and consists of a mix of seafoods cooked with orzo and then generously seasoned with traditional Greek herbs. Indulge your sweet teeth with the Baklava - filo pastry sweetened with honey and filled with nuts.

And being a restaurant with 75% Greek regular customer, the Resturant manager in Fotia will be required to speak basic or entry level of Hellenic language.

- A minimum of 3 years experiences in supervising or managing a restaurant, function centre pr catering outlet;

- Demonstrated high level of initiative and leadership;

- Sound knowledge of purchasing and stock control practice in relation to restaurant stock;

- Present self as a professional hospitality industry role model;

- Willingness to work hours appropriate to support the operations of the restaurant schedule and additional activities

We are seeking a skilled and passionate Indian Cook to join our restaurant team. As an Indian Cook, you will be responsible for preparing authentic Indian dishes, ensuring the highest quality of food taste and presentation. You should have a deep understanding of Indian spices, cooking techniques, and regional cuisines to deliver an exceptional dining experience to our patrons. This role requires creativity, attention to detail, and the ability to work efficiently under pressure.

Key Responsibilities:

• Prepare and cook a variety of Indian dishes such as curries, tandoori specialties, biryanis, and vegetarian options according to authentic recipes.
• Ensure all dishes are prepared in compliance with food health and safety regulations.
• Maintain cleanliness and organization of the kitchen and work areas.
• Monitor and manage inventory of ingredients and supplies.
• Collaborate with kitchen staff to maintain smooth and efficient service.
• Adapt recipes to meet customer preferences and dietary needs as required.

Requirements:

• Proven experience as an Indian Cook or relevant role in a restaurant setting.
• In-depth knowledge of Indian spices, cooking techniques, and regional cuisines.
• Ability to handle and prepare a wide range of Indian dishes from different regions.
• Strong attention to detail and passion for creating high-quality dishes.
• Ability to work well under pressure in a fast-paced environment.
• Excellent communication and teamwork skills.
• Certification from a culinary school or relevant training is a plus.
• Must be legally eligible to work in [Location].

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for career growth and development.
• Friendly and supportive work environment.
• Staff meals and discounts.

Application Process:If you meet the above qualifications and are excited about the prospect of joining our team as an Indian Cook, please submit your resume and cover letter detailing your relevant experience and why you are passionate about Indian cuisine. We look forward to hearing from you

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Manage the daily operations, greet and meet customers and attend to all their needs. Must be service orientated person with pleasant personality. Knowledge of wines is essential and necessary. Able to train and motivate. Administration, purchasing and operational knowledge is required, willing to work hard and a responsible person. Report to the General Manger. Have experience in Catering operations.

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.