Total 4 Internship sales advisor job vacancies in d03 queenstown tiong bahru

Do you regard yourself as a problem-solver?
Do you enjoy learning and growing continuously alongside a team?
Do you hold yourself to high standards and have a no-task-too-small mentality?
Do you see yourself as someone who enjoys interacting with international customers?

If you do, we’d like to invite you to apply for the role of the Sales and Operations Intern.

This internship duration is for 5 to 6 months and we're looking to have someone join the team as early as 3 February.

For this internship, there'll also be one kick-off and one closing session to help you formulate points for your resume.

1. About you

We are looking for a multi-skilled person who fulfils the description below:

- Mandarin and English-speaking: We welcome all ethnicities who can speak both Mandarin and English as these two languages are necessary to communicate with our suppliers, partners and customers

- Professional problem solver: As a sales and operations intern, the team relies on you to serve our customers, and to ensure that customers get the product they ordered. Problems may arise anywhere from ordering the wrong fabrics to delayed shipments. While we may have developed standard procedures for some scenarios, you must also be interested to think of ideas to solve new problems that come up

- Accountable: There are many operational issues that can come up and mistakes that could happen, and we don’t have a culture of blaming each other. When such issues occur, you will not shy away from admitting your mistake, and you will fix the problem immediately without any reminders

- Detail-oriented: Each order requires a 10-step fulfilment process. In the process, you will work with various partners. As a Sales and Operations Intern, you’ll ensure that every step is executed correctly and hold our partners accountable to produce and deliver the orders timely

- Team-oriented: You will work with the sales and operations specialist closely, and we are looking for team players who look after one another

2. Requirements

- This role is open to Singaporean/PR
- Paper qualifications aren’t important, so it doesn’t matter if you have a NITEC, Diploma or Degree
- Enjoys engaging customers in fluent English (written and conversational)
- Passion in fashion and menswear is a bonus
- Working hours are Monday to Friday from 930am to 630pm on 2 weekdays, and 10am to 7pm on 3 weekdays

[exact dates to be confirmed]

3. Roles & Responsibilities

- Assisting in managing customer orders from end to end, and this includes recommending them suitable fabric and designs, taking accurate measurements and recording them on our system, prepare an invoice for them, ironing their clothes if need be, and liaising with them about their order
- Assist in managing production, partners, and implementing quality control
- Manage fabrics (includes cutting fabric)

For you to be able to manage these responsibilities well, we have a developed a 2-month training programme for you. This is an outline of what you can expect:

Weeks 1-2:
- Be put through the customer journey
- Introduction to the different product lines and designs we offer
- Learn about the different types of fabrics, and the various fabric suppliers that we work with
- Learn about the nuances of fabric buying and our inventory tracking process
- Learn about various considerations in the order form preparation
- Review common mistakes that could be made during order form preparation

Weeks 3-4:
- Be introduced to our production partners, and learn their unique work flows
- Deep dive into the existing processes that we use to ensure timely and accurate order fulfilment
- Learn about our quality control framework so that you can conduct styles and measurements checks of all clothes, to ensure our standards are upheld

Weeks 5-6:
- Learning how to use the software to arrange international delivery
- Learning our basic customer success framework which will help prepare you to respond to customers’ order-related enquiries

Weeks 7-8:
- A review of what was taught to you from week 1 to 6 will be done, to see what areas you’d need more guidance with
- You will make a list of processes that require improvement, after which we will discuss and work on the more important processes

4. Roadmap
If you can do exceptionally well for this internship, there is a possibility of converting your internship to a full-time role. This conversation will be held at the forth month mark.

Key Responsibilities:

• Welcome and assist customers in a friendly and professional manner.
• Educate customers on the benefits and features of health supplement products.
• Achieve sales targets by promoting and upselling products.
• Maintain a clean and organized display area.
• Keep up-to-date with product knowledge and industry trends.
• Handle customer inquiries and resolve any concerns effectively.

Requirements:

• Strong interpersonal and communication skills.
• Passion for health and wellness products.
• Previous retail or sales experience is a plus.
• Ability to work in a fast-paced environment.

Why Join Us?

• Competitive salary with sales incentives.
• Opportunities for growth and learning.
• Friendly and supportive work environment.

Key Responsibilities:

• Welcome and assist customers in a friendly and professional manner.
• Educate customers on the benefits and features of health supplement products.
• Achieve sales targets by promoting and upselling products.
• Maintain a clean and organized display area.
• Keep up-to-date with product knowledge and industry trends.
• Handle customer inquiries and resolve any concerns effectively.

Requirements:

• Strong interpersonal and communication skills.
• Passion for health and wellness products.
• Previous retail or sales experience is a plus.
• Ability to work in a fast-paced environment.

Why Join Us?

• Competitive salary with sales incentives.
• Opportunities for growth and learning.
• Friendly and supportive work environment.

About Cove: Cove is the new way to rent your home! Aligned with our mission, we’re a co-living start-up making it easier and more affordable for young people to rent in flatshares in which they can call it home. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Indonesia. We make the whole rental process seamless from end to end. Two of the many perks you get at Cove is that our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. The most exciting part is our tenants get matched with great flatmates and also have access to our community events around the city.

At Cove we go beyond to satisfy our customers where we also make efforts to have interactions with them in order to create millions of better homes. To achieve this, we are committed to always try to find new ways to improve our customer service as well as placing ourselves in their shoes to improve their experience with Cove. We encourage every individual to proactively suggest creative ways to find solutions when faced with problems and engage with other team members to influence each other to make things happen.

Job Title: Sales Intern

Job Type: Full-time Internship

Duration: 3-6 months

Start Date: ASAP

Location: Singapore

Reports To: Sales Manager

Role Purpose: To assist in the managing incoming leads of potential tenant inquiries. Negotiating and dealing with potential tenant to close out the booking of process.

Goal/Deliverables:

• Directly closing contracts on already qualified interested leads - end to end experience from nurturing to negotiating
• Own the booking process and ensure smooth handover from sales to community experience team

Core Responsibilities:

• Liaise with potential tenants to understand their requirements, share property information, arrange viewings and onboard them to Cove
• Leverage on sales best practices to convert leads during viewings and post viewing stage
• Collaborate closely with customer support team for lead insights.
• Collate leads or tenant feedback to drive continuous improvement for sales and marketing team.
• Help to continuously improve tenant experience

Requirements:

• Fresh graduate or penultimate student with relevant degree
• Experience and interest in Sales/Marketing/Customer Service roles
• Keen in exploring Sales Function in Startups
• 3 to 6 months commitment for the internship period

Core Skills/Competencies:

• Strategic-minded and Detail oriented
• Able to work independently and be part of the team
• High drive for results
• Ability to be flexible and deal with ambiguity
• Creative and resourceful
• Attention to detail
• Proactive and not afraid to go out of comfort zone
• Proficient in spoken and written English

What’s in it for You: Working for Cove gives you a great deal of opportunities to learn in an exciting young startup incubated through Antler. Co and you’ll be working directly with the three co-founders: Sophie, Luca, and Guillaume, where you’ll also get to experience first-hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. Everything you do matters and will add up to make an impact on the team so we will always appreciate the diverse ideas and inputs from everyone. We embrace your development in your journey with us. The team is fast-paced, hard-working, and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.