Total 2,525 sales support specialist job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

Job Overview:

We are seeking for a skilled and motivated individual to join our vibrant and dynamic team as our in-house IT Support Specialist.

As an established interior designing and renovation company with around 50 executives, we are committed to deliver exceptional services and transforming spaces into inspiring environment.

The primary responsibilityvof this role is to provide technical assistance and support to our employees, ensuring seamless operations and efficient utilization of IT resources.

Your expertise will contribute to the success of our company by maintaining a robust IT infrastructure and resolving any technical issues that may arise.

Job Description & Requirements:

· Provide first-level technical support to employees through various channels such as in-person, phone, email, or remote access tools.

· Diagnose and resolve hardware and software issues, including desktops, laptops, printers, mobile devices, and other peripherals.

· Perform technical escalation to 3rd party vendor.

· Install, configure, and upgrade computer hardware, operating systems, and software applications.

· Set up and maintain user accounts, permissions, and security settings.

· Assist in the management and maintenance of the organization's network infrastructure, including switches, routers, and wireless access points.

· Monitor and respond to system alerts, ensuring the availability and optimal performance of all IT systems.

· Collaborate with 3rd party vendor to implement and maintain backup, disaster recovery, and security protocols.

· Document and maintain IT inventory, including hardware and software licenses, and track service requests and resolutions using a ticketing system.

· Provide training and guidance to employees on the effective use of hardware, software, and other IT tools.

· Stay up-to-date with the latest trends and technologies in IT support and recommend improvements to enhance the organization's IT infrastructure and processes.

We are looking for a Director Sales who will have a full accountability for leading the Electrolux Professional organization and delivering a growth strategy in the SEA & Oceania market.

Main responsibilities are :

· Drive changes to the commercial B2B model and bring new revenue streams.

· Deliver sustainable profit as well as market share growth in the SEA & Oceania market.

· Direct a team of professionals with efforts resulting in the development and implementation of designated sales initiatives and business plans.

· Responsible for developing and nurturing multiple key client relationships with customers complemented with superior customer service.

· Responsible for delivering world class products and services through profitable renewal, conversion and new sale development.

· Maintain and develop a network of strategic partners to ensure optimal market penetration.

· It may also monitor the performance of a cross functional team of consultants, individual contributors and sales people internally and externally connected to Electrolux Professional.

· Maintain a high level of customer involvement and is responsible for establishing Electrolux Professional as the global leader in this segment.

· Define and lead new segment strategies and prioritize commercial and marketing activities accordingly.

· Act as point of contact for the Singapore legal entity representing all Electrolux Professional Business, if based in Singapore.

· responsible for the local P&L and integrated EBIT

Role Requirements

· Master’s degree, MBA or other relevant fields, strongly preferred

· 10 years’ or more experience in management in an international business setting

· Significant experience in sales and marketing fields strongly preferred

· Language requirements are fluent written and spoken English. Working knowledge of Chinese and/or Thai is a plus

· Exceptionally well organized and driven by success

· Ability to thrive in high-pressure situations

· Outstanding negotiating skills

· Analytical thinker with superior problem-solving skills

· Solid history of data-driven strategic development

· Decisive and committed

· A natural leader who inspires and motivates those around them

· Digital mindset

· Responsible for own scheduling and territory management

· Driven to exceed results in fast-growing market

· Proven skills and experience with longer sales cycles to Government and following rigid procurement processes

· Proven skills and experience in B2B selling processes

· Experience from professional laundry, food and/or beverage is preferable.

Who We Are

At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.

Job Responsibilities

• Focus on the promotion and sales of new passenger vehicles to customers
• Advise customers on vehicle financing, insurance and other related matters
• Provide dedicated service and build rapport with customers
• Provide top customer experience and liaise with customers with regards to any related issues

Job Requirements

• Ability to drive vehicle concepts with prospective leads
• 2 years of relevant sales experience
• Highly driven with strong communication and customer service skills

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions).

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.
• Experience as Ex-Radio Officers, are added advantages.
• Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions)

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.Experience as Ex-Radio Officers, are added advantages.Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Placed in the care of Head of Marine Business Unit (BU), and working closely/ reporting to the Sales Director (Marine), the Sales Manager (Marine) will

· Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.

· Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.

· Documents and communicates the voice of customer to internal stakeholders.

· Leverages resources and knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.

· Prepares or oversees the production of proposals and negotiates contracts for management approval.

· May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

· Deliver presentations to prospective customers within territory, or as required.

· Able to interact and influence key decision maker in senior position.

· Any other matters assigned by superior/ company.

Other Requirements

· Diploma/Bachelor's Degree in telecommunication, electrical engineering.

· 4 - 8 years relevant working experience with good sales track record.

· Good sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.

· Experience as Ex-Radio Officers, are added advantages.

· Good customer contacts withship managers/owners will be an advantage

· Possess excellent business acumen, communication & presentation skills.

Job Summary:

Reporting to the Sales Director of the Distribution Team, the Sales Manager (Distribution) will be responsible for selling products or services through our distribution channel. The role will involve developing and executing sales strategies, working with the sales team, building relationships with distributors, analyzing market trends, and creating and managing sales budgets and forecasts.

Responsibilities:

• Develop and execute sales strategies for distribution channels to achieve revenue targets and market share goals.
• Work with the sales team to ensure they are equipped with the necessary skills and knowledge to effectively sell products or services through the distribution channel.
• Build and maintain relationships with distributors and key stakeholders in the distribution channel to ensure effective communication and collaboration.
• Analyze market trends and identify new opportunities for growth within the distribution channel.
• Create and manage sales budgets and forecasts to ensure that the distribution channel is profitable and operating within financial targets.
• Monitor and report on sales performance, with sales director, and market trends to the management.
• Collaborate with other departments such as operations, procurement finance, and marketing to ensure that the distribution strategy is aligned with overall business objectives.
• Stay up-to-date with industry developments and emerging trends in the distribution channel.

Requirements:

• Diploma/ Bachelor's degree in business, marketing, or a related field.
• Minimum of 3 years of experience in sales, with a proven track record of success in working in a sales environment, and achieving sales targets.
• Preferred Experience in the distribution channel, preferably in the marine communications industry, and in Asia markets such as Malaysia, Indonesia, etc.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical skills with the ability to analyze market trends and identify new opportunities for growth.
• Experience in managing budgets and forecasting sales targets.
• Ability to work collaboratively with other departments to achieve overall business objectives.
• Ability to adapt to changing market conditions and emerging trends in the distribution channel.

This is a full-time position with a competitive salary and benefits package. If you meet the above requirements and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

Description

As a Cross-border eCommerce Senior Manager at P&G, you will be one of our key drivers behind our continued growth and success! With our commitment to innovation, it's you who will develop go-to-market commercial plans for SK-II, a prestige skincare brand with focus on the cross-border eCommerce channel.

Your team

You will report to the Market Strategy Director of Global Travel Retail, based in Singapore. As part of a winning team of both business leaders and experts in SK-II, you will work closely with multi-functional & diverse team of experts across the globe!

Responsibilities

You will have end-to-end ownership of SK-II Global Travel Retail’s cross-border eCommerce channel, from developing winning commercial plans to selling in the plans to the Customer.

• Define Key Business Drivers for the cross-border eCommerce channel, specific to Prestige skincare
• Design winning commercial plans to deliver against channel revenue targets, with buy-in from internal stakeholders for necessary investments
• Lead sell in of plans to the Customer, ensuring execution excellence at every Customer and Consumer touchpoint
• Define pricing and promotion strategy for Global Travel Retail business, in line with your channel key business drivers. Track promotion efficiency, ROI/cost-event analysis to ensure the best outcome for our in-market investments.
• Act in compliance with internal stewardship policies on compliant spending to ensure the best use of budgets and no control outages.

Qualifications - External

• Minimum 2 years of China eCommerce experience (e.g. DouYin, T-Mall Global) as the role requires local consumer understanding to develop brand equity and marketing strategies for China market. Specific Cross-border eCommerce experience would be an advantage.
• Expertise of operations at 1) Joint Business Planning (JBP) meetings with key customers and 2) Commercial planning and processes.
• Knowledge in Beauty/Skincare/Prestige brands.
• Understanding of Travel Retail channel would be an advantage.
• High proficiency in business Mandarin as the role requires local consumer understanding to develop brand equity and marketing strategies for China market.
• Proven ability to communicate, present and influence credibly and optimally to external and internal stakeholders.
• Flexibility in travel – 20-30% (8-12 times a year including Customer Meetings, Internal meetings, etc.)

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Job Description -

· Help identify prospects, customers, and referral sources and develop/maintain relationships

· Maintain up-to-date customer lists

· Communicates clients’ needs and requirements to the Production Department

· Provide support in preparing proposals for presentation to customers

· Follow up referral and follow through with customers to ensure the deal is closed

· Complete all post-sales documentation and ensure proper filing

Job Requirements -

· ITE or Equivalent

· More than 2 years of proven sale or customer service experience, in F&B Supplies will be an added advantage.

· Good Customer Service

· Strong verbal/written communication and organization skills

· Independent, self-motivated and able to multi-task

· Proactive and a good team player

• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Position: Sales Consultant

Location: Orchard

Salary: Up to $3,000

Working Hour: 5 days between Monday to Sunday, retail hours rotating shifts

Responsibilities:

Frontline

• Attend and answer enquiries from all channels(B2B partners, B2C: social media, Whatsapp, website etc) for all products (cruise, yacht, land etc)
• Responsible for achieving monthly targets
• Ensure that enquiries are aligned with the Client’s travel policy and be proactive in optimizing the Client’s spending
• Ensure high conversion rate per enquiry with acute follow-up per enquiry
• Ensure service excellence with prompt response time

Account management

• Develop and maintain close relationship with our partners
• Ensure service excellence with prompt response time

Tour planning and management

• Craft the best proposal for all tour requests
• Source the best tour partner for each item
• Live co-ordination of all tour arrangements with respective tour/product/transport provider
• Bookings , account and payment co-ordination with our HQ
• Stay updated on destinations and travel industry news
• Any ad hoc duties assigned

Requirements:

• Immediate starters preferred
• Min 1 year experience in the related field
• Customer service oriented, meticulous and ability to multi-tasking
• Able to commit weekends / PH when scheduled

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

About the role

Join our dynamic team at Project Guru Pte Ltd as a Sales Interior Designer. This full-time role offers flexible working hours and an attractive joining bonus, making it the perfect opportunity for passionate interior design professionals. Based in the Kallang Central Region, you will play a crucial part in our company's growth and success within the interior design industry.

What you'll be doing

• Provide expert interior design consultations and presentations to prospective clients
• Collaborate with clients to understand their design requirements and translate them into innovative and functional interior solutions
• Develop detailed design concepts, mood boards, and 3D visualisations to bring clients' visions to life
• Manage the end-to-end project lifecycle, from initial client meetings to final installations
• Work closely with the project management team to ensure timely and successful project delivery
• Attend site visits and liaise with contractors to oversee the implementation of design plans
• Stay up-to-date with the latest interior design trends, materials, and industry best practices

What we're looking for

• Minimum 1 years of experience as a Sales Interior Designer or a similar role.
• No experience are welcome to apply
• Strong understanding of design principles, space planning, and 3D visualisation software
• Excellent communication and presentation skills to effectively engage with clients
• Ability to work independently and as part of a team to deliver high-quality projects
• Creative problem-solving skills and a keen eye for detail
• Familiarity with project management practices and the ability to multitask effectively

What we offer

• Competitive salary and attractive joining bonus
• Flexible working hours to support work-life balance
• Ongoing training and development opportunities to enhance your skills
• Opportunity to work on a diverse range of high-profile interior design projects
• Supportive and collaborative team environment

Job Highlights:

• Organisation With Clear Direction, Mission, Vision and Core Values

• Dynamic Working Environment

• Stable Career Growth

• Basic ($2000 - $2700) + Allowance + Commission

• Staff Benefits

• Performance Incentive

• On Job Training Provided

Job Responsibilities:

• Generating leads

• Preparing weekly and monthly reports

• Preparing and submitting sales orders

• Visiting and negotiating with clients to evaluate needs or promote alcoholic beverage and services.

• Provide trustworthy feedback and after-sales support, continuously improve through feedback

• Any other ad-hoc duties as assigned

Job Requirements:

• Working experience in FMCG sales or marketing preferred

• Knowledge of alcoholic beverage will be an advantage

• Diploma or Degree in business, marketing, economics, or related field

• Understanding of the sales process and dynamics

• Excellent written, communication, negotiation and presentation skills

• Territory management

• Able to work comfortably in a fast paced environment

• Competency in computers, microsoft office, BRM and CRM systems

• Possess class 3 driving licence

• Possess own vehicle will be an advantage

Interested candidates are invited to submit your resume.

Imperium Inc Pte. Ltd.

Industry: Financial & Consultancy Services

Location: 1 Commonwealth Ln, #06-25/26, Singapore 149544 [EW20 Commonwealth]
Employment Type: Full-Time
Timing/Shift: 5 days weekday
Qualification: Primary/Secondary School/ ‘O’/’N’ Level/ Diploma
Experience: No Experience Required

************************* For PR/ Singaporean only *************************

Job Description:

We are looking for a dedicated Financial Consultant to join our team. In this role, you will provide expert financial advice to clients, conduct financial assessments, and develop customized strategies to help them achieve their financial goals.

Key Responsibilities:

• Client Acquisition:
  Identify and onboard prospective clients.
• Cold Calling & Sales Opportunities:
  Carry out cold calls and prospects to convert leads into potential clients.
• Financial Analysis & Advisory:
  Perform in-depth financial assessments and offer expert advice to help clients manage risks, grow their businesses, and achieve financial goals.
• Customized Financial Solutions:
  Design and recommend personalized financial solutions that align with each client’s goals and requirements.
• Client Relationship Management:
  Build and maintain long-lasting relationships with clients by offering exceptional service and regularly updating them on their financial progress.
• Sales Process Management:
  Manage the entire sales cycle, from lead generation to deal closing and post-sales support, ensuring a seamless client experience

Qualifications:

• Primary/Secondary School/ ‘O’/‘N’ Level/ Diploma
• No Minimum years of experience in financial consulting, advisory, or sales.

Preferred Skills:

• Communication Skills:
  Effective communication is essential for teamwork and client interaction.
• Analytical Skills:
  The skill to assess data and offer meaningful insights. This includes identifying trends, solving problems, and making informed decisions based on information.
• Go-Getter Personality:
  Energetic and self-motivated individuals, with the ability to take initiative and stay disciplined in pursuing goals.

What are we looking for?

• Driven and Self Motivated individual
• Good energy and attitude
• Great team player
• People and results oriented

Why Join Us?

• Uncapped commission pay out
• Your income is directly tied to your success. The more you sell, the more you earn.
• We provided induction, mentorship and on-job training.
• Sales leads will be provided periodically.
• Collaborative, supportive, fun team environment.
• Opportunities for growth within the company.

****************** This is a Full Commission Job, No Basic *******************

Pay:

• $3,000.00 per month or more

Benefits

1. Competitive Earnings: Up to $3,000+ with basic salary, shift allowance, and monthly commission.
2. Location: Aljunied. Near MRT.
3. Professional Development: Receive comprehensive on-the-job training to enhance your skills.
4. Supportive Team Environment: Join a collaborative and organized team committed to reaching collection targets.
5. Structured Work Hours: Alternate Saturdays off.

Job Description

We are looking for a motivated and friendly Call Centre Agent to join our team. In this role, you’ll handle inbound and outbound calls to manage collections, communicate payment details, and follow up on overdue accounts. Your role will support clients in the banking, telecom, and commercial sectors, helping customers manage payments efficiently while building positive rapport.

Roles & Responsibilities

• Make inbound and outbound collection calls to customers.
• Clearly explain payment breakdowns and follow up on overdue accounts.
• Negotiate repayment arrangements and payment schedules with customers.
• Provide customer support to improve collections efficiency and reduce delinquency.
• Perform additional duties as needed to support team and client objectives.

Requirements

• Minimum 2 years of experience in telemarketing, customer service, or debt collection (call center preferred).
• Entry-level candidates with the right skills are welcome to apply.
• Strong communication skills with proficiency in both English and Mandarin.
• Meticulous, independent, and organized team player with a sense of urgency.
• Positive, friendly attitude with excellent customer service skills.

Additional Information

• Location: Aljunied
• Compensation: Up to $2,050 basic + $50 shift allowance + monthly commission (earning potential over $3,000).
• Working Days/Hours:5.5-day week with alternate Saturdays off
  Monday - Thursday: 9am-7pm or 10am-8pm (rostered)
  Friday: 9am-6pm
  $50 shift allowance provided for two weeks of 10am-8pm shifts

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Contract Period:

• From 01 Jan 2025 to 31 Dec 2025 (12 months) + Optional 2 years

Deployment:

• Mondays to Fridays: 12:30pm to 7:00pm, inclusive of 1hr meal break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1. Ensure that the day-to-day operation and administration of the general office and the school library is efficient and that the system, resources and equipment are well maintained, including:

• Collating of data for the college
• Administer daily student loan of laptops, uniforms, etc.
• Administer daily booking and usage of discussion rooms
• Administer student / staff information
• Organise office stores and physical library resources
• Design and decorate the general office and library spaces
• Maintain a collection of newspaper articles suitable for use as supplementary resources to support teaching and learning
• Assist in coordinating with supplier(s) on the delivery of office supplies, teaching resources and library resources
• Loan of ICT/AV equipment
• Printing, photocopying and filing of materials
• Set up refreshments for meetings
• Any other duties as assigned by AM

Contract Period:

• 16 January 2025 TO 15 January 2026

Deployment:

• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 30 minutes lunch break
• Fridays: 9:00am to 5:30pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays except by special arrangement with off-in-lieu provision
• Service not required on gazetted public holidays

Scope of Works:

Technical Support Officer Art:

1. To assist the art dept with acquisition of materials (receiving, DO processing of purchases, sorting and keeping purchases) as well as do paperwork for condemnation of obsolete or damaged items, carry out disposal
2. To manage maintenance and upkeep of Art rooms and resources in the Art Block (6 Art rooms and Kiln room, Woodwork room, darkroom and other related areas, including art materials and assets. E.g, Drill press, Bend Saw, 3D printers)
3. To supervise students at work when no teaching staff is around, invigilate tests and internal exams when called upon for assistance.
4. To provide support in managing the attendance of Sec 1-4 AEP Centre students and communicate with sending schools and parents on results and other admin matters
5. To oversee security of the art rooms by monitoring CCTV data, locking up rooms at 6pm.
6. To provide support and logistical assistance for department and students’ participation (Eg SYF Art Festival) and organisation of art exhibitions (Eg in 2025, Art Festival)
7. To assist in photo-documentation of students at work for purposes of T&L review
8. To oversee any repairs or renovation works being carried out (Eg Renovation of art gallery)

Music:

1. To assist the music dept with acquisition of materials and resources/instruments, repair of instruments as well as all related admin related to procurement of goods or services (receiving, DO processing of purchases, sorting and keeping purchases)
2. To assist in the maintenance and upkeep of the 5 music-learning rooms, including management of the library, cataloguing and stock taking
3. To supervise students at work on occasions when teaching staff is not around.
4. To oversee security of the art rooms by monitoring CCTV data, locking up rooms by 6pm during term time.
5. To assist in setting up for lessons in terms of instruments / computer / electronic set up
6. To assist in setting up of video cameras for practical examinations

Requirement:

• Good communication and interpersonal skills
• Good team player with a high level of initiative and independence.
• Proficient in MS Office and Excel
• Candidate with prior working experience in schools (at least in the last 2 consecutive years), directly with students.

On behalf of our client, we are looking for a suitable candidate to join them as a Customer Support Assistant

Job description

• Reports to Contact Centre Team Lead

• Handle customer service hotline and provide the first level of support from multiple Channels

• Resolve customer queries efficiently and escalate problems/issues promptly.

• Follow Standard operating procedures closely.

• Work as a team and ensure that the contact center service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in a call centre environment and/or service-related industry

• 3 Rotating shifts - day and night with shift allowances

Morning shift: 730am to 5 pm

Day Shift:1pm to 10.30 pm

Night shift: 10.30pm to 8am

Knowledge or Skills

• Pleasant disposition with good communication skills

• Fluency in a second language

• Computer literate and good typing skills

Work location: East (near to MRT station)

Type: Permanent

EA Registration: 22C0971|EA License No.: R21101298

We are looking to employ a dedicated and detail-oriented sales and marketing associate to ensure that all sales, marketing, and advertising initiatives improve company sales and brand awareness. The sales and marketing associate’s responsibilities include implementing various methods of collecting customer feedback, participating in trade shows, and organizing promotional events. You should also be able to research competitors' products and services, pricing, and market success.

• Developing and sustaining long-lasting relationships with customers.
• Preparing, reviewing, and finalizing sales proposals.
• Utilizing social media platforms to garner customer interest and create brand awareness.
• Preparing sales forecast reports and submitting them to management.
• Developing effective sales strategies to increase company sales.
• Collaborating with the marketing design and content marketing teams to produce quality advertising material for company products and services.
• Maintaining an accurate record of past campaign results to determine the most effective marketing approaches.
• Analyzing market trends, sales and marketing metrics, as well as pricing strategies to identify ways to improve sales and marketing efforts.

Responsibilities:

- Collaborate with the sales/business development team to understand customer requirements and use cases

- Conduct POC, demo, testing and setup of security system and video analytics

- Process knowledge of basic security technology including video analytics and application scenarios

- Manage and execute new/existing projects

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Process market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

- Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

- Diploma or Degree in any discipline

- Ability to understand and address customer requirements and translate them into

technical solutions

- B2B (Business-to-Business) experience in robotic/physical security

- Process negotiation, networking, presentation, project management, market analysis, strategic skill will be an advantage

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Sales Coordinator cum Admin Assistant

We are looking for a In-Door Sales Coordinator cum Admin Assistant. This role combines administrative support with coordination of the sales process to ensure smooth communication between departments and efficient customer service. The ideal candidate should have strong multitasking abilities, excellent communication skills, and a keen attention to detail.

Key Responsibilities:

1. Sales Coordination:Support the sales team in managing client accounts and sales leads.
   Prepare and process in door quotations, and contracts.
   Coordinate communication between sales, marketing, and customer service teams.
   Maintain up-to-date records of sales activities and customer information.
   Track and follow up on orders, ensuring timely delivery and customer satisfaction.
   Assist in preparing sales reports and presentations for management.
   
2. Administrative Support:Handle general administrative duties such as answering phone calls, managing emails, and scheduling appointments.
   Organize and maintain office files, records, and documentation.
   Coordinate meetings and prepare agendas and materials as needed.
   Process and maintain office supplies inventory.
   Assist with travel arrangements and expense reports.Handle incoming and outgoing mail and packages.
   
3. Customer Service:Serve as a point of contact for customers, addressing inquiries and concerns professionally and promptly.
   Maintain a positive relationship with customers to ensure repeat business and satisfaction.
   Follow up with customers post-sale to gather feedback and resolve any issues.
   
4. Miscellaneous Tasks:Support management in special projects and initiatives as required.
   Collaborate with other departments to streamline processes and improve efficiencies.
   

Job Overview:

We are looking for a Part-Time Promoter to represent our brand at roadshows. The role focuses on engaging with potential customers, articulating the benefits of our eco-friendly products, and driving sales. This is an excellent opportunity for individuals who are passionate about sustainability and enjoy interacting with people in a dynamic environment.

Key Responsibilities:

•⁠ ⁠Proactively approach and engage with customers at roadshows to introduce and promote our products.

•⁠ ⁠Clearly communicate the benefits of our eco-friendly and sustainable offerings.

•⁠ ⁠Provide demonstrations and confidently address customer inquiries.

•⁠ ⁠Assist customers in selecting products that meet their needs.

•⁠ ⁠Drive sales by meeting or exceeding individual targets during roadshow events.

•⁠ ⁠Set up and maintain an attractive and organized booth display.

•⁠ ⁠Gather customer feedback and share insights to improve future promotions.

Requirements:

•⁠ ⁠Must commit to a minimum of one full week for each roadshow.

•⁠ ⁠Availability on weekends and public holidays.

•⁠ ⁠Friendly, outgoing personality with excellent communication skills.

•⁠ ⁠Prior sales or promotion experience is an advantage.

•⁠ ⁠Ability to clearly convey product features and sustainability benefits.

•⁠ ⁠Self-motivated and results-oriented.

•⁠ ⁠Interest in sustainability or eco-friendly products is a plus.

What We Offer:

•⁠ ⁠Attractive hourly pay with performance-based sales incentives.

•⁠ ⁠Comprehensive training to understand and confidently promote our brand.

•⁠ ⁠A fun and dynamic work environment.

•⁠ ⁠Opportunity to represent a brand committed to sustainability.