Total 11 sales support specialist job vacancies in Joo Koon, South West

Scope of work:

• To attend to enquiries including walk-in, call-in and follow up with customers’ enquiries;
• To attend and keep a record of sick/injured students;
• To manage incoming and outgoing mails
• To assist in receiving and distribution of goods;
• To assist in filing, recording of lost-and-found items and perform other ad-hoc and simple administrative duties as and when necessary

Qualifications, Skill & Experience

• ‘N’ / ‘O’ Level;
• Is able to speak English and Mandarin;
• Possess a pleasant personality and ability to provide front desk services including phone enquiries;
• Able to use Microsoft Office software applications;
• Should preferably have similar working experience in a school environment.

Contract Period: From 1 Jan 2025 to 31 Dec 2025.

Personnel to be deployed at the following hours:

Mondays to Fridays: 7:30am to 5:00pm, inclusive of one (1) hour lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Responsible for overoll plainning & coordination of the development work from conceptualization, design in architectural drawings with 3D Max, 3D Studio, SketchUp, Photoshop & perspective drawing and Auto-Cad, work to completion within established budget, schedule & quality standard. Meeting with clients & site monitoring till project is hand over.

Job Descriptions

• Responsible for banquet sales by achieving Club's budget
• Controlling costs and quality of service
• Participate in sales and marketing activities including sales calls and club events
• Participate in building up client database and increasing client retention
• Prepare proposals, confirmation, and event orders as required
• Conduct site inspections for existing and new clients
• Generate weekly and monthly reports
• Participate and provide input toward banquet marketing activities
• Assist in the preparation of forecast and actual budget function sheets
• Coordinate with all relevant departments to ensure the smooth delivery of events
• Supervise and coordinate banquet setup and service

Job Requirements

• Diploma in sales or events management
• At least 3 years of relevant experience in a similar capacity
• A good leader with excellent communication skills
• Ability to uphold good service standards at all times
• Well-organized and creative nature
• Excellent communication and interpersonal skills
• Able to work in a dynamic environment
• Having knowledge of Chinese Wedding events is a plus.
• Willingness to work late nights, over weekends, and on public holidays when there are event
• 5 day work week

Responsible for processing membership applications, providing exceptional customer service, and maintaining accurate membership records. Possess a strong understanding of club rules, regulations, and offerings to effectively communicate with members and address their needs.

What you will be doing

• Membership Processing: Efficiently process new membership applications, renewals, resignations, terminations, and other membership-related transactions
• Data Management: Maintain accurate and up-to-date membership records, including photographs, contact information, and membership status.
• Member Support: Provide excellent customer service to members by addressing inquiries, resolving issues, conducting Club Tours, and assisting with membership-related matters.
• Membership Communications: Develop and implement effective communication strategies, including sending welcome packages, renewal reminders, and other relevant notifications.
• Sales and Marketing: Generating leads, following up on inquiries, and delivering product information. Assist in planning and executing marketing campaigns and track key performance indicators (KPIs).
• Report Generation: Generate regular reports on membership trends, statistics, and performance metrics.
• System Maintenance: Update and maintain the membership management system to ensure data accuracy and efficiency.
• Compliance and Security: Ensure compliance with all relevant regulations and security protocols related to member data.

What we are looking for

• Candidates who hold a Diploma/ GCE “A” levels is preferred.
• Excellence customer service with good interpersonal skills
• Proficiency in oral and written English, another language is a plus (To liaise with English and Mandarin-speaking associates)
• A collaborative team player with strong communication, customer service, and interpersonal skills
• Prior Sales and marketing experience is a plus.
• Positive and proactive attitude
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

. Ensure that the vehicle is always fueled and ready for use

. Arrange for vehicle repairs as needed

. Keep mileage records and repair records up-to-date

. Valid driver's license.

. Clean driving record.

. Special licenses may be required to operate certain vehicles.

. Experience may be required or preferred,and more than 5 years of work experience

. Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.

. Strong time management and customer service skills.

. Ability to walk, drive, lift, and carry heavy items for extended periods.

. Attention to detail.

· Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

· Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

· Assisting with loading and unloading items from vehicles.

· Abiding by all transportation laws and maintaining a safe driving record.

· At least 4 years of experience

· Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

· Work as a team and cooperate with other colleagues

· To perform foot reflexology treatments following the established protocols, and allotted treatment times.

· Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

· Background in holistic healing, such as meditation and aromatherapy, is a plus

· Follow company rules and regulations

· Keep all the confidentiality of the company as well as the customers

· Manual dexterity

· Keep the house clean