Total 4,677 Senior Executive service centre manager job vacancies in Singapore

- 2 years contract (renewable based on performance and headcount needs)

- Mon to Fri; 8am - 5.30pm

- Depot Road

- Up to $3000 + PB

Job Summary

Responsible for administering and addressing queries related to Compensations, Gratuity, Post-Retirement Medical Benefits and Monthly Pension.

Key accountabilities/Responsibilities:

• Compute and process payments for compensation, gratuity, pension in accordance to stipulated policies and guidelines and ensure payments are made within the Service Level Agreement (SLA).
• Report KPI adherence timely.
• Perform activities related to Post-Retirement Medical Benefits, such as claim verification, updating of payment records, preparation of recovery letters and tracking of arrears.
• Respond to enquiries received via email and telephone.
• Prepare journal entries for transactions between ministries.
• Prepare supporting documents to support verification exercise and audit checks.
• Review and update Standard Operating Procedures (SOPs)/ Work Instructions (WIs)/ Checklists/ Frequently Asked Questions (FAQs) regularly.
• Attend solution preview and UAT sessions; brainstorm various business scenarios to ensure correct implementation of system changes.
• Any other projects or work as and when assigned.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Location:

• Depot Road

Working Hours:

• Mon to Fri; 8am - 5.30pm

Salary:

• Up to $3000 + PB

Requirements:

• Diploma holder or GCE ‘A’/‘O’ with few years of administrative experience
• Good command of English
• Good customer service skills with experience in benefits and claims processing and/or good telephone etiquette preferred
• Proficient in Microsoft EXCEL and Word

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

We are looking for a proactive Customer Service and Sales Executive to join our team. In this role, you will provide top-notch customer support, manage the sales order process, and contribute to a seamless customer journey. This is an ideal position for someone who enjoys engaging with customers, handling sales inquiries, and ensuring that every order is processed with accuracy and care.

Key Responsibilities:

• Customer Support: Act as the primary point of contact for customers, handling inquiries, providing product information, and addressing any service issues promptly to ensure customer satisfaction.
• Order Processing: Manage the end-to-end sales order process, from order placement through fulfillment. Ensure accuracy and timeliness in processing all orders to meet delivery timelines.
• Sales Coordination: Support the sales team by assisting with account management, follow-ups, and ensuring customer needs are met throughout the sales journey.
• Customer Excellence: Deliver exceptional service by understanding customer needs, resolving issues effectively, and maintaining positive client relationships.
• Sales Administration: Maintain accurate records of customer interactions, sales orders, and any required documentation. Update CRM systems and prepare regular reports as needed.
• Cross-Functional Collaboration: Work closely with the logistics and production teams to coordinate order fulfillment and resolve any delays or issues that may arise.

Qualifications:

• Previous experience in customer service, sales support, or order processing, preferably in the F&B or retail sector.
• Strong communication and interpersonal skills with a customer-first mindset.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficiency with CRM software and order management systems is an advantage.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• A team player who is reliable and proactive in managing customer interactions.

What We Offer:

• Competitive salary with opportunities for performance bonuses
• Comprehensive benefits, including health insurance
• A supportive and dynamic team environment
• Opportunities for career growth and skill development

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Business Development Executive to assist their Sales team for the next phase of their business. They are located in West.

Duties of Business Development Executive:

• Conduct tender site visits, prepare proposals, and deliver sales pitches to potential clients.
• Identify and pursue tender opportunities; aim to exceed revenue targets and maximize margins.
• Build client relationships, manage budget negotiations, and develop winning strategies for RFPs and Bids.
• Monitor industry trends to capitalize on opportunities and address risks in Environmental Services and Integrated Facilities Management.
• Enhance service offerings based on client needs; ensure retention through strong relationship management and responsive support.
• Collaborate with account managers and trainers to uphold customer service standards and improve loyalty.
• Compile monthly sales/tender reports and contribute to management meetings on business development.
• Coordinate with Operations, HR, Finance, Procurement, Technology, and Safety to support business objectives.

Requirements:

• Minimum 1 year experience
• Minimum Diploma in any discipline
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

The Opportunity

Adecco is partnering with a MNC Freight Forwarding Company, and we are looking for a Sales Support Executive (Quotation) to join their business! Reporting to the Customer Service Manager.

• Permanent, Full-time opportunity

• Location: East region, Changi South Street 2

• Working hours: Monday - Friday, 9am - 6pm

• Salary Package: up to $3,500 basic + AWS + VB

The Job

• Provide admin support such as logistics rates and quotation for the Sales team
• Serve as the main point of contact for client inquiries, request, and issue.
• Process customer order for shipment client order with HQ based in Italy
• Coordinate with the operation team regarding customer order to prepare for shipment document
• Address customer issue and concern related to shipment, delivery delays or other logistics issue by working closely with internal departments.

The Talent

• Possess Diploma/Degree in related discipline
• Good knowledge of International Logistics Services
• Minimum 3 years of relevant experience

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application. We would love to hear from you!

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job scope:

- To provide clerical and support functions in the Emergency Department as well as the reception services including patient registration, scheduling appointments, billing and enquiries

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Business Development Executive (F&B Industry)

• Salary: $3000 - $4000 + Car Allowance $1200
• Working Days: 5.5 days work week
• Working Hours: 8.30am - 5.30pm
• Working Location: Woodland

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

The Job

This role is responsible to overseeing the Case Management and Afterlife Memorial Service and for our elderly members.

Responsibilities

Afterlife Memorial Service

• Possess a good understanding of the Charity's programmes and services.
• Handle the collection, cremation and burial of the deceased with the help of the external Funeral Director.
• Create, maintain, and update accurate cases files and database of the Afterlife Memorial Service (AMS) members.
• Handle AMS Hotline and follow up with cases reported from the Hotline.
• Gather and prepare supporting documents for government agencies submissions.
• Prepare monthly reports pretaining to AMS cases.
• Require to be on standby for case activation on weekends and night.
• Adhoc assistance in the Charity's events.

Requirements

• Minimum Diploma in Social Work or related disciplines.
• At lease 2 years of relevant experience.
• Mature, independent and compassion in eldercare.
• Good understanding of Social Service and VWO settings.
• Proficientcy in relevant software applications for documentation and reporting.
• Must possess own vehicle. Transport allowance will be provided.
• Good command of spoken and written English and Chinese.

The Job

This role is responsible for arranges recruitment activities for volunteers, and matches them to the appropriate programmes and clients. This role requires to work closely with both internal and external stakeholders. Someone who is adaptable to fast paced environment, ability to multitasking and work independently as well as in a team.

Responsibilities

Volunteer Engagement

• Volunteer recruitment, coordination and outreach (includes interviewing and screening).
• Carry out volunteer policies and processes.
• Conduct volunteer recognition and engagement activities.
• Conduct volunteer training programmes.
• Develop requirements for volunteer profiles.
• Ensure volunteer policies and processes are followed in programmes.
• Maintain volunteer database and training records.
• Matching the skills, experiences and expectations of volunteers to appropriate programmes and clients.
• Creating volunteer programme materials; eg. Applications, volunteer agreements.
• Work hand in hand with the Eldercare AMS Teams and MET to roster and organise volunteers for Eldercare/Outreach/Escorting activities.
• Ensure volunteers are informed of volunteering opportunities in a timely manner.
• Administrative work within the Eldercare department.

Event Support

• Providing support for the Organization’s major events and functions; eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
• Support the team and Executive Director where necessary.

Requirement

• At least Diploma/Degree in any discipline.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.
• Min 2 years’ experience in volunteer management.
• Strong administrative skills.
• Adequate understanding of VWO settings.
• Willing and able to work for charity events.
• Meticulous and detailed working style.
• Positive and adaptive personality.
• Able to multi-task; and work independently as well as in a team.
• Possess passion and empathy for non-profit work.

Involves in the management of a medical conference and education events in the Asia-Pacific region.

Job Scope

• Assist in organizing and executing education events including registration, travel grants, abstracts, scientific programmes, conference social events
• Assist in the planning and executing of digital marketing content and social media
• Manage association membership

Requirements

• Possess at least a Diploma in any discipline
• Experience in event management preferred
• Positive attitude with good interpersonal skills
• Team player
• Proficient in Microsoft, WordPress, social media platforms and Adobe programs
• Attention to details

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Accounts Payable Assistant/Executive to assist their Finance & Account team for the next phase of their business. They are located in West.

Duties of Accounts Payable Assistant/Executive:

• Manage invoice matching, ensuring accuracy and necessary documentation before posting to the accounting system.
• File and scan documents to the document management system.
• Conduct monthly vendor reconciliations.
• Coordinate with vendors to resolve billing discrepancies.
• Prepare payments and submit promptly to supervisor.
• Handle additional assignments as required.

Requirements:

• Minimum 1 year experience
• Relevant accounting qualification.
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Customer Service Executive

Salary up to $3000

5 days work

Location:Changi

Responsibilities:

· To Assist in the Customer Service Department

· Liaise with Air and Sea Carriers

· Liaise with Customers

· Handle all sea documentations work like bookings

Requirements:

· Min GCE 'O' Level

· Relevant Experience

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description:

• Sales and customer service-related duties and responsibilities will be the main focus, including but not limited to the following tasks:
• Quick processing of customer purchase orders and sales quotes in the ERP system;
• Assisting the sales team in coordinating with customers regarding inquiries, repair progress updates, part availability checks, and complaints;
• Creating commercial documentation for deliveries/collections and logistical arrangements with customers and transportation companies;
• Monitor on and managing clients' stock levels:
• Customers' timely requests for parts or units for our internal repair activities, including planning and queuing;
• Requesting purchase orders for supplies that have dropped to low levels but are still pending for POs; requesting top-ups when stock levels are low or completely depleted
• Monitor the availability of purchase orders in client portals;
• Precise and prompt data entry and updating of internal records in the ERP system;
• Site visits from customers will be necessary on exceptional occasions;
• Attendance at local and international trade shows, if necessary;

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Industrial Technology, or a related field preferred.
• Minimum of 2–5 years of customer service experience in the semiconductor, electronics, or industrial manufacturing sectors.
• Familiarity with semiconductor products, supply chains, and the requirements of industrial customers.
• Understanding of semiconductor or industrial product specifications, applications, and customer requirements.
• Ability to interpret product specifications, datasheets, and basic technical documentation.
• Proficiency with ERP and CRM systems commonly used in manufacturing or industrial settings (e.g., SAP, Oracle).
• Proven experience in managing relationships with B2B customers, including distributors, suppliers, and OEMs.
• High level of accuracy in managing orders, contracts, and customer requirements.
• Strong organizational skills to track and follow up on issues to resolution, including warranty claims and RMA (Return Merchandise Authorization) processes.
• Ability to travel occasionally for customer meetings or industry events.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Provide Excellent Customer Service by attending to drivers’ complaint as per feedback emails from drivers’ dialogue
• Compiles workshop monthly KPIs performance reports with submission to all projects.
• Conducts monthly meeting with our sub-contractor to review contractual performance
• Attends all projects’ co-ordination meeting to present monthly workshop KPIs and discuss on taxi issues
• Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Requirements:

• An associate's Degree in Mechanical or a related field may be advantageous.
• Experience in the automotive field may be advantageous.
• A strong understanding of automotive technology and the automotive industry.
• Proficiency with industry-specific software.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.
• 6 Days work ( Monday to Saturday)
• Work location : Jurong West
• Working Hour : 7:30 am – 5:15 pm
• Shift work required

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

About KPay

KPay Merchant Service Limited (KPay) is a fintech company committed to unleashing the growth potential of businesses of all sizes, with simple and smart technology. Serving over 37,000 merchants in Hong Kong, Singapore and Japan, KPay aspires to be the business platform of choice for merchants across the Asia Pacific. The comprehensive solutions of KPay cover customer-led payment, financial management, operational and digital transformation.

The all-rounded KPay payment solution is simple, seamless, smart and secure. With our one-stop pay-in and pay-out platform, KPay facilitates the financial management with digitalised flow and automated functions. The capital flow is now without friction and border. Unleash the business potential further with KConnect, the merchant operations management platform for seamless system integration. It comes with 90+ operational systems and tools for every industry and dedicated digital transformation consultants offering business advice.

Responsibilities:

• Market Research & Positioning: Conduct market research and competitor analysis to define our product’s value proposition, positioning, and key differentiators.
• Messaging & Content Creation: Develop compelling marketing materials (blogs, videos, social posts, one-pagers, etc.) to educate audiences and communicate product features, benefits, and unique selling points.
• Performance Tracking & Optimisation: Monitor the effectiveness of product marketing campaigns, using insights to refine strategies and enhance GTM efforts.
• Cross-Functional Collaboration: Work closely with product, business development, customer success, brand, and design teams to align messaging and support go-to-market strategies.

Requirements:

• 2 years of product marketing experience in B2B SaaS / Payment / Fintech / POS System, with a deep understanding of the SME market.
• Skilled in articulating product value propositions and simplifying complex technical concepts for diverse audiences.
• Proven success in creating impactful marketing materials that drive engagement and conversions.
• Excellent communication skills, both written and verbal.
• Self-motivated, with a strong sense of ownership and the ability to collaborate effectively across teams.

Job Scope

• Monitor vital signs
• Assist with personal groomings and hygiene issues
• Plays a central role in providing nursing care to residents
• Assist doctors and senior nuse with preventice and curative medical service
• Inchrarge with general health of the residents and supervise Nursing aides and Health attendants
• Assist and carry out emergency situations in Home

Job Requirements:

• Singaporeans only
• Registered with Singapore Nursing Board
• Diploma in Nursing/ Degree in Nursing
• At least 2 years of nursing experience
• Rotating Shift ( 5 days per week)

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

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