Total 4,698 Senior Executive service centre manager job vacancies in Singapore

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Company: Semiconductor Manufacturing

Location: Central (Accessible transportation to office)

Position: Senior Customer Service Coordinator (Job ID: 19346)

Job Description:

・Received and Process Sales Order using SAP system, acknowledgement with estimate delivery date base on standard lead time
・Process Purchase Order to vendors
・Liaise with various internal & external parties to ensure timely production and shipping of goods
・Administer orders backlog, co-ordinate with Sales if there is any delivery &/or production hiccups.　
・Process delivery or shipping documents, co-ordinate with Singapore &/or Philippines warehouse,
・Forwarders and Transporters to ensure smooth delivery to customers

Job Requirements:

・Minimum 5 years of Sales Coordinator/Customer Service experience
　（Handling Sales order, Purchase order, Sales Coordinator, shipping documents and other sales coordinator support role)
・Good communication and interpersonal skills
・Able to use Mandarin to liaise with China customers & vendors

・Knowledge of quotations or invoicing is NOT required.
・Experience in handling shipment, or work with logistics is preferred.

Interested applicants please send your resume to Jing Ling, jingling at pasona.com.sg with email subject header "Job Application for Senior Customer Service (Job ID: 19346)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

Business Development Executive (F&B Industry)

Working days: 5.5 days work week
Working hours: 8.30am - 5.30pm
Salary: $3000 to $4000 + Car Allowance $1200
Location: Admiralty

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Job Responsibilities:

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and coordination
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction

Job Requirements:

• Good communication skills (both verbal and written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude; showing flexibility and commitment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, & willingness to take on responsibility
• GCE N Level, GCE O Level or Professional Certificate
• 2 - 3 years’ experience in Logistic Operations
• Proficient in Microsoft Office

Monday - Friday 830am - 530pm

Location: Jurong East (Company transport provided near MRT)

Responsibilities

• Committed to doing eveything to prevent injuries and to maintain a safe and healthy environment
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and corrdination.
• Tally overall order received at the end of day to ensure all order is not missed out.
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed.
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
• Other duties as assigned.

Requirements

• "Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

· Quote and propose air freight solutions to customers

· Coordinate with airlines on rates and bookings

· Liaise with customers on export shipment instructions and booking updates

· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc

· Prepare job sheets for Operations to follow up

· Check shipments status / uplift

· Job costing

· Resolve problems when they crop up

JOB RESPONSIBILITIES:

• Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction.

• Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.

• Main tasks include receiving patients at Reception counter/lounge, assist with Patient Registration, Billing/Payment and other administrative front-desk tasks.

• Assist with ad-hoc tasks assigned by the Management.

REQUIREMENTS:

• Preferably with 2 years of relevant experience in healthcare or similar capacity.

• Possess strong communication skills, patient and genuinely excited to help customers.

• Able to multi-task, problem-solve and manage time efficiently.

JOB DETAILS:

• 5 working days with 2 off days!

• 40 working hours per week.

JOB BENEFITS:

• Exciting career progression!

• Long service cash awards. Up to $2,000!

• Medical & Dental benefits.

• 14 days Annual Leave (Can increase up to 18 days)

• Additional leaves (Birthday, Marriage etc.)

• Performance bonus.

Duties and Responsibilities includes:

• Maintain excellent guest services through standarised operations
• Support operations with staff movement - rostering, leave managment, etc
• Assist with schedule/reschedule of appointment for guests
• Managing guests expectations and attend to enquiries;
• Promote & sell products and encourage pre-booking of future appointments;
• Recommend various services to ease cross-service booking;
• Confirm appointments daily to ensure srevices slots are filled;
• Informing team members of daily schedules and/or any adjustments;
• Resolving guests feedback and complaints
• Supporting Service staff when required;
• Responsibility for accuracy in opening and closing of daily POS sales
• Support and manage Inventory and ensure processes (paperwork) is maintained
• Maintain complete tidiness and cleanliness of the salon
• Upkeep prime maintenance of hair equipment
• Assist with other duties within the Salon scope of work when required

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills
• Singaporeans / Singapore Permanent Residents (SPR)

We are seeking a highly skilled and experienced Technical Support Team Leader to manage and lead our technical support team. The ideal candidate will have a strong technical background, excellent leadership skills, and a passion for delivering exceptional customer service. The Technical Support Team Leader will be responsible for overseeing the day-to-day operations of the technical support team, providing guidance and support to team members, and ensuring that customer inquiries and technical issues are resolved in a timely and efficient manner.

Responsibilities:

• Manage and lead a team of technical support representatives, providing guidance, coaching, and mentoring to ensure team members meet performance objectives.
• Set performance goals and KPIs for the team, monitor individual and team performance, and provide regular feedback to improve productivity and customer satisfaction.
• Handle escalated customer issues and complex technical problems, ensuring timely and effective resolution.
• Coordinate and prioritize team activities to ensure the efficient handling of customer inquiries and technical issues.
• Conduct regular team meetings to communicate important updates, share best practices, and address any challenges or concerns.
• Develop and maintain effective training programs to enhance the technical skills and knowledge of team members.
• Collaborate with other departments, such as product development and quality assurance, to provide feedback on customer issues, identify trends, and contribute to the improvement of products and services.
• Stay updated on industry trends and emerging technologies to provide expert technical support and advice to team members and customers.
• Maintain accurate records of customer interactions, technical issues, and resolutions in a ticketing or CRM system.
• Prepare and analyze reports on team performance, customer satisfaction, and key metrics to identify areas for improvement and implement strategies to enhance team efficiency and customer experience.

Requirements:

• Bachelor's degree in a technical field or equivalent practical experience.
• ITSM Certified
• Proven experience in a technical support role, preferably in a leadership capacity.
• Strong technical background and knowledge of computer systems, software applications, and networking.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Demonstrated problem-solving and decision-making abilities in a fast-paced environment.
• Exceptional customer service skills with a focus on customer satisfaction.
• Ability to handle escalated customer issues and manage customer expectations effectively.
• Proficient in using ticketing or CRM systems to manage customer interactions and technical issues.
• Experience in developing and delivering technical training programs.
• Strong organizational and time management skills to prioritize and manage multiple tasks effectively.
• Flexibility to work in shifts and provide on-call support as needed

Duties and Responsibilities

• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• General administrative support as required by members of Transport Dept. and management
• Liaise with customers or vendors related to procurement and administrative requirements
• Monitor vessel schedule vis PSA Portnet and Jurong port system.
• Declare permit via Trade web Live(permits)
• Manage customer orders and transportation requests within the TMS, ensuring accurate input and timely processing. Manage and address customer queries that are routed by TMS systems
• Retrieve and analyze data from TMS system and or other internal systems to address customer requests
• Coordinate with internal teams, carriers, and logistics partners to schedule pickups, deliveries, and transit times in accordance with customer requirements via the TMS.
• Monitor delivery status and information in real-time, providing updates to customers and stakeholders as needed via the TMS.
• Generate and analyze reports from the TMS to track key performance indicators (KPIs), such as on-time delivery, customer volume metrics and customer satisfaction scores.
• Serve as the primary user and administrator of the TMS for managing customer orders and deliveries
• Prepare documentation for lifting operation perform in Port facilities.
• Prepare documentation for cargoes clearance from Keppel distripark,Jurong port.
• Prepare and submit police escort application for Out of Gauge (OOG) Cargoes.
• Perform general administrative duties eg, Invoicing, Filing, mailing, faxing and photocopying

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• GCE ‘N’ or ‘O’ levels
• 1 year administrative experience. (Preferred in logistics industry)

SKILLS COMPETENCIES

• Good communication skills (both verbal and written) and excellent organizational abilities.
• Familiar with PSA Portnet, Jurong Port system and trade Web Live
• Meticulous and attentive to details and follow ups
• Capable to work independently and pressure
• A good team player who is self–motivated and independent with good attitude.
• Willing to take responsibility and accountability of their role.
• Capable of identifying and suggesting improvements
• Well-versed Microsoft Office skill: Power point Presentation, Excel & Word

Working Conditions

5.25 Working days per week

• We are looking for competent and cheerful service crew to take and deliver orders. You’ll be the face of the restaurant and play an integral part in customers’ experiences.
• Service crew responsibilities include ensuring tables are clean and tidy when guests arrive, presenting menus, serving food and beverages as well as anticipating customers’ needs. You need to be quick on your feet and have a polite and friendly attitude. Your ultimate goal will be to provide high-quality service that will help maintain and attract customers. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Responsibilities

• Prepare restaurant tables with special attention to hygiene and order
• Attend to customers
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Work together with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Requirements and skills

• Proven restaurant serving or waiter experience is a plus
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Salary commensurate with qualifications and experience

What to expect

• 6 day work week
• Sales performance bonus
• On job coaching and training
• Staff meals and uniforms provided

If you have an interest in applying for this role,please send in application online to apply. only shortlisted

candidates will be notified.Priority will be given to singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EAreg no R1550906

Job descriptions:

• Handle the full end-to-end-recruitment process inclusive of onboarding and off-boarding (e.g. job posting, coordinate for interviews, preparation of offer letters, new hirers onboarding orientation, exit clearance)
• Assist in the application, renewal and cancellation of work passes using MOM Portal
• Checking of agencies timesheets and invoices
• Prepare recruitment reports for HOD
• Submission of quarterly manpower survey from Ministry of Manpower (MOM)
• Handling and managing confidential documents and maintenance of p-files
• Handle day-to-day HR administrative work such as timely update of employees’ data in Timesoft system, preparation of letters such as acceptance of resignation, termination, promotion and more, keep track of locker keys given to employees, prepare name cards for Managers and more
• Assist in employee engagement activities
• Payroll experience will be added advantage
• Any other ad-hoc duties as assigned by HOD

Job requirements:

• Minimum Diploma in Human Resource or relevant fields
• At least 2 years of payroll experience (Timesoft experience will be an added advantage)
• At least 2 years of full HR spectrum will be an added advantage
• Able to work independently in a fast-paced environment

1. Reporting Authority

• To report to the Head of Home (HOH)

2. Job Functions

• Ensure that residents comply with the Centre’s Rules and Regulations.
• Setting up of Individual Care Plan for all residents.
• Responsible for the Clinical Intervention components in the Centre (include counselling and caring services).
• Assist in ensuring safe custody of residents.
• Work closely with other departments/government agencies/Healthcare institutions.
• Ensure that the security measures are adequate in the Centre.
• Assist Deputy Head of Home in submission of reports of all serious incidents and occurrences of unusual and serious nature pertaining to staff and residents to the Home’s Management Committee.
• Work in close liaison with law enforcement, welfare regulators and other related agencies.
• Assess potential clients prior to admission to ensure suitability.
• Work closely with other departments to ensure residents’ suitability in the home and to assess and discharge when needed.
• Prepare reports for submission timely and submit for vetting by the Deputy Head of Home.
• Ensure that all records, accounts, documents and correspondence are properly maintained, kept current and up-to-date.
• Maintain casefiles of all residents and ensure casefiles are updated.
• Facilitate applications and renewals of Medical Fee Exemption Cards for all residents.
• Facilitate applications and renewals of Means testing for all residents.
• Facilitate group counselling, family sessions, one-to-one sessions and maintain case recordings.
• Facilitate home/hospital visits and other significant tasks.
• Work closely with the residents and their family for possible reintegration.
• To present cases to the staff of latest updates.
• Update residents’ family of significant incidents/hospitalisation/happenings.
• Responsible for the development of the Centre.
• Provide support to the Operations of the centre.
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board.
• Responsible to lodge a Police report when necessary.

3. Candidate Requirements

• Degree in Social Work
• At least 1 to 2 years of casework and counselling experience
• Good care management and counselling skills
• Certified in doing mandatory counselling cases will be advantages
• Good interpersonal and communication skills
• Meticulous and a team player
• Strong attention to detail and has the ability to work efficiently, accurately, as well as to follow up on pending items in a timely manner

4. Location

PERTAPIS SENIOR CITIZEN FELLOWSHIP HOME

Block 222 Toa Payoh Lorong 8 #01-693/707/711

Singapore 310222

**Disclaimer: Only shortlisted candidates will be notified.

- Permanent

- Mon-Thu: 9am - 6.30pm; Fri: 9am - 6pm; Alternate Sat: 9am-1pm

- Up to $3,000

- Toh Guan road

Responsibilities:

• Responsible in daily administrative duties such as following orders, issuing DO & invoices and etc
• Responsible in product development, procurement and order follow up - home related merchandise
• Responsible in managing and dealing with diverse overseas suppliers
• Arrange and coordinate incoming shipment, ensure on-time delivery of goods
• Prepare and facilitate shipments to sales and logistics teams
• Maintains inventory check and records
• Others assigned administrative duties such as office & showroom housekeeping, assist call-in enquiry and etc

Period:

• Permanent

Working Hours:

• Mon-Thu: 9am - 6.30pm; Fri: 9am - 6pm
• Alternate Sat: 9am-1pm

Salary:

• Up to $3,000

Working Location:

• Toh Guan road

Requirements:

• Candidate must possess at least Diploma or A level education
• At least 2-3 years’ experience in administration
• Service-oriented and good interpersonal skills
• Mature, efficient, clear minded, organized and creative
• IT literacy and proficiency in MS Office
• Fluent in English and Mandarin as need to liaise with Mandarin speaking associate

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to $6500 + VB

- Mon to Fri: 8am - 5.30pm

- Seletar

Responsibilities:

• Perform timely and accurate monthly closing, including but not limited to Consolidation of Group accounts, preparation of manual journals and reconciliation of orders and contract balances
• Preparation of monthly P&L, BS and cash flow forecasts
• Preparation of finance slides for management meetings
• Preparation of 5 Year plan, budget and forecasts
• Support in finance related administrative matters
• Support in internal and external audit matters
• Other Ah hoc finance projects

Duration:

• Permanent

Salary:

• Up to $6500 + VB

Working hours:

• Mon to Fri: 8am - 5.30pm

Location:

• Seletar

Requirements:

• Bachelor’s Degree in Accounting/ACCA
• At least 4-5 years of work experience, preferably with audit experience
• Strong attention to detail and good analytical skills
• Proficient in Microsoft Excel and Powerpoint
• Preferably with working knowledge of SAP & HFM
• Able to work under tight deadline

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to $7,000

- Monday to Friday: 9am – 6pm

- Tanjong Pagar

Responsibilities:

• Assess clients’ financial situation to help them work towards their financial goals.
• Provide advice on insurance to help companies and individuals plan for their financial futures.
• Help clients with financial planning in areas such as retirement, education, and investments.
• Follow up with clients to assess how developments in their life might affect their financial plan.

Salary:

• Up to $7000

Working hours:

• Mon to Fri 9am to 6pm

Location:

• Tanjong Pagar

Requirements:

• Open to candidates with no experience
• At least a Diploma
• Excellent interpersonal and communication skills
• Ability to work independently and as a team player
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office applications

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

RESPONSIBILITIES

Marketing of Co-Work Spaces

• Create & post contents that resonates with our target audience.
• Execute marketing through social media.
• Implement SEO to drive traffic to company website
• Perform any photography or videography needed in the execution of marketing campaigns and social media content
• Generate and manage leads. Attend to enquiries.

Front Desk Management

• Cover the front desk. Ensuring there is consistent coverage during business hours. Be the on-site point of contact.
• Greet clients and guests. Manage entry access of clients, visitors or guests. Conduct centre tours.
• Respond to products and offerings, service-related queries or requests from clients, visitors or guests.
• Building relationships with clients and guests.
• Ensure all the documents and google drives are up to date.
• Keep the front desk clean and organized.
• Notify clients of any food deliveries and couriers.
• Answer any questions from clients and guests related to the building including way-finding, policies and procedures, community etiquette.

Operations and Management:

• Conduct morning walkthroughs to address any issues, escalating any recurring issues to your manager and/or relevant cross-functional teams.
• Liaise with in-building, third party cleaning companies to ensure space is kept up to standards.
• Track, audit, and organize keys collected and distributed. Manage keycard stock and request new inventory as needed.
• Receive, process, sort, and organize all mails.
• Keep all the mails and documents organized
• Return to Sender for unidentified mails and former clients mail after 60 days of no-pick up.
• Know and explain Penguins policies and procedures to all the clients and communicate, inform, and update clients on any building issues.
• Provide support for all the clients and guests on the meeting room booking.
• Administrative work required for seamless centre operation (e.g., courier matters, pantry inventory ordering, performing payment charges, liaising with finance team on creating invoices, updating centre and client records/transactions)

Clients Engagement & Retention

• Complete scheduled conversations with clients to help them maximize the value of their membership while checking in on all clients regularly to understand their ongoing experience.
• Anticipate client and guest needs before they arise using relevant information collected about clients to enhance and personalize their experience.
• Follow up in person with all clients who’ve given a negative feedback/response and ensure necessary steps have been taken to resolve client’s concern.
• Review all clients’ feedback to understand areas of improvement and implement proactive changes, keeping client experience top of mind.

Check-In & Check-Out

• Conduct pre-check-in meetings/calls with all new clients to ensure a smooth check-in.
• Inform and liaise with the building MCST on the necessary to ensure smooth access to the building on check-in & check-out day.
• Complete the New Client Orientation Tour for all new clients on check-in day.
• Conduct check-out meetings to understand the departing clients’ overall experience.
• Collect keys/key cards upon check-out and handling necessary reinstatement works after check-out

JOB REQUIREMENTS

• Good spoken English and Mandarin (required to communicate to Mandarin speaking clients)
• Experienced in SEO, SEM, contents writing.
• Proficiency in MS Office, Adobe Illustrator, Photoshop, Lightroom.
• Customer service and/or marketing campaigning experience.
• Must have strong verbal and written communication skills.

Job Scope:

• Reminder to SE Comm for Quarterly Stars submission
• Consolidate and validate all awards submissions
• Obtain approval and procurement of vouchers
• Update Staff Portal
• SE e-training management
• Analysis of survey findings
• Update Quick Service Improvement Repository
• Any administrative matters as required

Duration:

From 3rd/4th week of Nov 2024 to Mar 2025

Requirements:

Diploma qualification

Admin related experience

Able to start work immediately

Working Hours:

Mon to Thurs – 8.30am to 6pm

Fri – 8.30am to 5.30pm

Salary:

$2700/mth

Location:

Near Dover MRT

Reg No: 96C4864

EA License No: R22110839