Total 1,280 service centre manager job vacancies in City House, Central Singapore

Description: As part of the company's ambitious plans, our client, a leading regional insurance firm in Singapore is looking for a Business Development Manager to drive the growth of the Group Insurance business and company's presence. Responsibilities of the role: Reporting to the Team Lead for Corporate Solutions, you will spearhead new business acquisition within Group Insurance across Brokers, FAs, Direct and Agency channels. Requirements of the role: To succeed in this role, you should have at least 3 years of sales experience within Insurers with prior experience in Group Insurance sales. You should also be driven and have strong interpersonal and stakeholder management skills. To Apply To apply for this role, please submit your resume to Nick Foo at [email protected], quoting the job title and ref no. NF 28535. We regret that only shortlisted candidates will be notified. Registration No: R22107007 | Licence No: 16S8060

VP/ Assistant VP, Database Administrator, Service Recovery Posting Date: 6 Jan 2024 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Job Responsibilities Job Requirements Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference. Competencies 1. Strategise 2. Engage 3. Execute 4. Develop 5. Skills 6. Experience

First VP / VP, Development Manager (Microsoft Dynamics 365), Group Technology Posting Date: 15 Jan 2024 Location: Harbourfront, Singapore, Singapore Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Technical Lead to lead and manage a team of internal staff and external vendors for MS Dynamic CRM applications technical delivery of business solutions and new system capabilities Responsibilities: Lead and manage a technical team with focus on delivering banking systems and solutions Implement Dynamics CRM application instances; analyze the impact on current/new system, research problems and design and implement optimal solutions. Maintain an awareness of the latest technological trends and developments in order to introduce new processes and products to make things better for the users. Collaborate with enterprise and solution architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and progressing these ideas from concepts to working solutions Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule. Develop and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards. Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap. Communicate effectively with vendors and internal teams on technical delivery and system maintenance. Enforce technical quality in all aspects of project delivery Lead, mentor and provide technical decisions to develop internal technical team to improve productivity and enhance job satisfaction. Perform technical audits to identify lapses in system and recommend upgrade and updates. Job Requirements • At least 10 years of experience in technical delivery and/or technology implementation • Experience in supporting implementing large scale, highly available applications or large project implementation using Microsoft Dynamics CRM • Strong experience with Dynamics 365 Customization and Configuration • Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development • Good interpersonal and communication skills, both verbal and written. • Solid experience in solutioning and system design • Experience in designing and implementing integration with MQ, microservices and high volume batch processing • Strong experience in unit testing concepts and implementation for .Net development and Microsoft Dynamics CRM customized components • Solid experience in object oriented design techniques, UML and object modeling • Experience with a variety of source control and development tools • Experience with DevSecOps concepts, practice and tools • Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components. • A Bachelor in Computer Science, Computer Engineering, Information Systems or any related field with strong education in web technologies. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Manager/ AVP, Wealth Banking Relationship Manager Posting Date: 26 Jan 2024 Location: Singapore, Singapore Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services. Personal Financial Services We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. Wealth Banking Read more on Wealth Banking here : https://careers.uobgroup.com/lp/Wealth%20Banking/1bb796a63eec28a1/?locale=en_GB Job Responsibilities You will be part of a team of seasoned financial professionals. As a Relationship Manager within the Wealth Banking business, you will be responsible for rendering financial advisory to UOB's mass-affluent customers. You are expected to achieve individual sales target while ensuring accurate and timely completion of the entire sales and compliance process. Provide prudent financial advisory and investment solutions to meet the financial planning needs and requirements of UOB's clients Develop and deepen relationships with clients who have been assigned to you Ensure proper advisory procedures and documentation while adhering to the Bank's internal policies, business processes and regulatory requirements (i.e. FAA and other related statutory Acts) Job Requirements A recognised university degree At least 1 year of relevant financial advisory experience gained in the banking and/or financial services sectors; experienced candidates would be considered for a more senior position Good knowledge of wealth management & investment products Results-oriented, dynamic and self-driven Competent in engaging and managing internal and external clients Proven ability to exceed sales target Resourceful and able to work with minimal supervision Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Assistant VP / Manager, Client Advisor Assistant, Private Bank Posting Date: 29 Jan 2024 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department UOB Private Bank is dedicated to managing the wealth of high-net-worth individuals with investment assets of $5million and above. Keeping in mind our clients' financial objectives, we provide tailored products and solutions that draw on the Group's comprehensive suite of personal, business and investment services. Job Responsibilities Delivers superior client experience through understanding, anticipating, and executing client's transactionsand providing excellent administrative and organizational support to Private Bankers (Senior Client Advisor/Market Head/Senior Team Lead)Prompt and accurate processing of clients banking and investmenttransactions. Activities include and is not limited to account onboarding and static maintenance, assettransfers, deposit, and loan processing. Market covered: Asia Track and manage document deficiencies attend to client queries and review and resolve client enquiriesand issues in a timely and satisfactory manner Coordinate across departments to implement and deliver on client commitments Escalate service issues to relevant internal stakeholders As and when required, Senior CAAs Provide financial solutions that are tailored to customers' needs and objectives or provide mentorship to new CAAs as well as participate in adhoc projects e.g., systems application UAT, process improvements and focus groups. Job Requirements • Minimum Diploma/Degree holder with preferably 3 years minimum experience as an Assistant RM (ARM) intheWealth Management segment (including Premier / Priority Banking segment) • CACS Certification (Paper 1 & 2) - a strong advantage • Knowledge in booking and settling trades of various asset classes and products a strong advantage e.g.Fixed Income, Equities, FX-linked products, unit trusts, Funds, Structured Notes, and handling account opening documentations, payments and securities transfers. Generic Skills • Service Orientation • Communication • Problem Solving • Interpersonal Skills • Teamwork • Lifelong Learning Technical Skills • Account Management • Technology Application • Service Challenges • Stakeholder Management • Partnership Management Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Flexible benefits plan including virtual doctor consultation services Comprehensive leave benefits Gender Neutral Parental Leave Flexible working arrangements 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement Your key responsibilities: Based in Singapore, the candidate will be responsible for: Analyzing and identifying shortfalls or weaknesses in Bank's internal liquidity and funding frameworks Contributing ideas and making proposals for further enhancement internal liquidity models and frameworks Working closely with peers in the other major Treasury hubs to ensure consistency of model development and sharing of best practices and ideas Lead various efforts in the overall liquidity stress test methodology implementation in APAC, balancing between the global & local requirement. Optimize and steer the liquidity requirement across all APAC locations based on various constraints. Implement global projects in APAC Drive innovation process to automate processes and enhance data analysis capability Benefits: The candidate will experience: Diversified job content with exposure to senior management and multiple business lines (investment and commercial banking) Small team of well-trained professionals with a flat hierarchy, having close interaction across many business and infrastructure functions Insight into state-of-the art capital and liquidity risk management techniques Market-oriented and performance-based compensation package Your skills and experience: The candidate should have: 5+ years of relevant experience in Treasury or balance sheet or asset & liability management (or equivalent track record) within the Business Division Experience in leading implementations of liquidity framework (Pillar 1 and 2) or models involving multiple dependencies and stakeholder groups Data analysis background and programming knowledge Good understanding of various business products and their liquidity implication Experience in building relationships with business and infrastructure managers Excellent communication, presentation and problem-solving skills A history of taking initiative, being pro-active and ability to work independently Bachelors or equivalent degree in a relevant financial discipline Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply. How we'll support you: Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Training and development to help you excel in your career

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on. About the Role You will be responsible for the overall Cyber Security Operations (including IAM/EDR/DLP etc.), security posture (VMS, regular IVA, EVA and WAS) and baselines governance of AIA Singapore and local/group security projects deliverables. Serve as the primary contact to any cyber security incident within the Department for AIASG and to perform vital functions in identifying, mitigating, reviewing, documenting, and reporting findings to management, run IMT meetings and evaluate potential information security risks and ensures their corresponding risk exposures are appropriately addressed such that the company's image and value are protected. Enhance our cyber security readiness for cyber security incidents and uplift our capabilities to tackle the future emerging cyber risks. WHAT YOU'LL BE DOING: This role includes responsibilities of managing 3 team members and overseeing operations, subsidiaries, assigned POA over specific matters and/or other appointments such as Data Protection Officer Maintain an oversight of all the alerts from FINTECH, MASNET, Group Cyber SOC for AIASG and provide support to incident response personnel to ensure all deliverables are met within SLAs. Maintain an oversight of related security posture and baseline and ensure related vulnerabilities are remediated timely as per established standard to minimize risk exposures. Drive local security projects and group security project facilitation. Develop and maintain local incident response playbooks and other detection/response related standard operating procedures to ensure compliant to the MAS regulations. Act for the incident response action approval chain and support any incident response obligation for third parties. Respond to computer security incidents according to established response processes, leverages subject matter expertise where established processes do not exist. Acts as a subject matter expert regarding CSIRT incident response processes from local perspective. Provides guidance to other stakeholders during the incident response process and follow & track all the remediation actions till incident closure. Chair local IMT (Incident Management Team) calls and keep senior management and stakeholder updates on the progress of cyber incident management. Identify and manage potential and actual operational issues within the incident detection/response domain and take corrective action whenever required Work as a liaison between the SOC Team, other departments, and upper management for AIASG and potentially local regulators Manage relationships with our customers' and third parties' tech incident teams and frequently interact with client management for any security incident related queries. Work closely with the Group SOC team to manage ongoing service delivery and onboarding of local process within the SOC alignment and compliant to the local regulations. Level and type of budgetary or financial control of the position, responsible for budget of Information Security and Governance unit. Other quantitative / qualitative measures, e.g. time, quality, feedback, etc., that are tied to the objective of the area of responsibilities. Downward trend in cyber security incidents and less DP incidents. Uplift Cyber Security process, controls and maturity level for Cyber Security Incident. Support for the Cyber Security score in the annual MAS CRAFT report. WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE: Bachelor's degree of computer science, computer engineering or other relevant degrees Minimum 8 years of IT experience with at least 4 years' of experience in cyber security incident handling in a regulated environment (e.g. FSI, government etc.) Strong knowledge of cybersecurity incident management covering identification, containment, response, recovery and reporting Sound knowledge of Cloud, Cyber Monitoring, Threat Hunting, and Cyber Threat Intelligence Natural ability to take the lead and drive the investigation of complex security issues, with strong analytical and problem-solving skills Self-driven professional interested in the world of cyber security Standby for the serious security incident during weekend or off-working hours if necessary Hands-on experience for the cyber security incident scenario preparation and tabletop exercise Technical understanding of enterprise network, various components and designs and strong understanding of Operating Systems, Applications, Databases in both on-prem and Cloud environment, how they are exploited and how to defend Good knowledge of conducting RCA for the incident Information Systems Security professional certifications, such as CISSP, CISA, CISM, CSSP or Cloud related. A team-player taking ownership and helping colleagues. Excellent Analytical, Coordination and Interpersonal Skills. Good communication skills and the communication network of the incumbent is expected to be internally within Technology Department (30%) and Enterprise Risk Management, Compliance, Internal Audit (15%), Business Departments (10%), Senior Management and Sub-Committees (10%),Group Technology and Group Information Security (20%) and external with Vendors and Service Providers (15%). #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Business Function DBS Treasures is a leading wealth management platform in Singapore, uniquely positioned to cater to the diverse requirements of both Onshore and Offshore affluent clientele. Our comprehensive offerings provide clients with a seamless and all-encompassing banking experience, complemented by an extensive array of wealth management solutions, spanning from investments to legacy planning. Our Treasures clients have access to personalised advice and support from proficient relationship managers, seasoned investment counsellors, specialised bancassurance professionals and dedicated assistant relationship managers. The DBS Treasures Singapore organisation, which is part of Consumer Banking Group - Singapore, is committed to helping our clients navigate the ever-evolving financial landscape to achieve their individual financial goals and aspirations. As a Treasures Relationship Manager, our clients' success is ultimately your success. Who you are: You have one goal: creating, growing and strengthening the wealth of our high net-worth customers and their families. This simple yet sophisticated goal drives you to uncover and understand our clients' every need and deliver the right product solutions to enable their success. You have a strong sense of ownership. You take pride in helping our clients achieve their financial goals at every life stage, and work closely with other specialists within your team to create their success. You're obsessed about providing a stellar client experience. This means you're constantly staying abreast of the latest industry trends, investment product & service offerings, and fintech developments. Your role involves: Providing a differentiated suite of financial analysis and advice to uncover investment needs and objectives of our sophisticated clients at different life stages Partner with an experienced team of product specialists and Bancassurance Specialist to offer expert guidance on customised solutions to customers Collaborate with administrative staff to provide clients with professional round-the-clock service for all their banking, borrowing and investment needs. Your background: You have a tertiary qualification with at least 3 years of sales experience and consistent sales performance, preferably in banking or financial industries. You have a good understanding of equities, unit trusts, insurance and other personal investment services. You demonstrate strong interpersonal and excellent communication skills. You're focused, disciplined and exhibit high personal standards. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our client is a leading carbon products producer with global presence. As part of the expansion, the team is looking for a Country Manager to join Singapore team. This role will be responsible for Singapore operation. ROLE Responsible for financial health of Singapore office Oversee the business activities, company’s assets, debt collection, inventory management, logistic and warehouse operation Oversee sales and operation team. Provide support / conduct contract negotiation Maintain and leads development of customer based Organize research of target market, target products, competition analysis and potential product development Lead a team and responsible for staffs expansion when needed Develop and support promotion / sale strategy events Ensure high-level customer satisfaction REQUIREMENTS Degree in Business / Commerce or relevant equivalent At least 12-15 years of working experience in similar role Candidates from trading background welcomed to apply Independent, organised and with proven record of leadership skill   If you are interested in the role, please click APPLY NOW Please note that only shortlisted candidates will be contacted, thank you. JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026 Personnel Registration Number: R22106334 Tan Kher Xin

Business Function DBS Institutional Banking Group provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Responsibilities As part of the IBG4 Money Service Business (MSB) industry team, the candidate will function as a Corporate RM, and he / she will be responsible for Acquire and develop new customer relationships (both locally and overseas) directly or through intermediaries; Proactive management and monitoring of customer accounts to achieve optimum business and profitability; Identify new business opportunities, understand customers' needs, evaluate risks and structure deals that meet the requirements of both customer and Bank; Work with product, operating, & other segments of the Bank to provide prompt and efficient customer service Ensure compliance of mandatory banking policies and processes including performing customer due diligence, risk evaluation and account reviews. Research and analysis of various Money Service Business and Payment Service Providers locally and globally; Identify industry trends leading to product development initiatives suitable for MSB industry; Requirements Bachelor's Degree with >2 years of relevant corporate banking experience. Sales driven mentality with a strong business development acumen. Excellent communication and interpersonal relationship skills, including high proficiency in Mandarin to speak to mandarin-speaking customers. Ability to work in a fast-paced environment & communicate accurately and effectively. Resourceful individual, multitask oriented, Energetic and a good team player. Knowledge and experience in handling MSBs is an advantage. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our client is a global digital financial service provider. As part of business expansion, the team is looking for a Senior Manager, Compliance to join the team.  Responsibilities: Provide support to the business in various space - Legal, Compliance, Privacy, AML, Risk Management  Povide support to stakeholders pertaining to the maintenace of payment systems, e-money licenses, payment institution Work closely with internal stakeholder on regulatory matter for new business plans Develop compliance policies amd procedures for AML/Sanctions compliance, consumer protection, compliance regulatory risk assessments and project implementation   Requirement: Bachelor Degree in Accounting, Finance, Business or Legal At least 10-15 relevant working experience Knowledge in FINTECH, payment systems, money transmitter licensing  Excellent command of English and Mandarin   Please note that only shortlisted candidates will be contacted, thank you. JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026 Personnel Registration Number: R22106334 Tan Kher Xin

Our client is a MNC in the Network industry and they are looking for a highly motivated person to join their Treasury team. The role will be responsible in promoting and executing improvement initiatives to the various stakeholders of the group companies. Job Responsibilities Oversee Group treasury function across the holding company and subsidiaries in multiple region Design and maintain treasury policy that adequately control treasury activities and supporting the smooth running of the daily operations for the Group and its companies Review and recommend efficient bank account management within the Group General treasury advisor to group companies in debt financing, cash pooling, hedging operation etc. Job Requirements Bachelor’s Degree in Business, Finance, Accounting and / or related discipline Minimum 5 years of Treasury experience in MNC environment Strong Technical knowledge around trading platforms and products, corporate hedging, bank account management, cash management, financing etc. Good communication skills Experience with Bloomberg, Treasury Management System is an added advantage If you are interested in the role, please email your updated resume with your availability and expected salary to [email protected] Please note that only shortlisted candidates will be contacted, thank you. JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026 Personnel Registration Number: R1328039 Aw Hui Na

Job Description: Develop and manage Digital payment product value proposition for consumer segment such as partnerships, product value proposition, customer experience improvement Collaborate with the key internal stakeholders for example Strategy, Marcoms and Operations business units and external partners to raise awareness and understanding of the Product Proposition, manage the needs of cardmember base, implement key initiatives/improvements and drive operational efficiency. Manage and maintain productive working relationships with local and overseas merchant acquirers, and reviews on a regular basis on business plans, strategies, and sales targets. Focus and drive transactional usages through effective planning, setting transactional usage targets, analyzing performance data, and projecting future performance. Potential of business travel to attend business trade conferences   Requirements: Degree or Diploma in relevant industry Preferably at least 5 years’ experience in payments industry; with at least 2+ years of working with a high-growth tech company or working in banking/finance-related business areas such as acquiring, payments, and with people management experience Experience formulating and driving a focused product vision, and owning the narrative with leadership, users, and partners Good analytical and judgement skills Excellent communication, interpersonal and organizational skills

Broad exposure Opportunity for growth Collaborative work environment   A high growth, well performing Digital Bank is currently looking for a  KYC Senior Manager to join the team.   Working with th Head of KYC Operations, you will lead the team to plan and contribute to the strategy KYC operations for the bank. You will review KYC operations systems, processes and resource planning for the KYC Ops team, lead improvement initiatives for KYC ops activities and drive talent recruitment for the team.   The ideal candidate should have at least 15 years experience within KYC services and project management. A strong understanding of the customer lifecycle journey, leadership abilities and stakeholder management skills will be  pre-requisite for the role.     Reg No. R1987809 BeathChapman Pte Ltd Licence no. 16S8112

To scrutinise trade documents and raise requests for trade transactions to be processed by Trade Services Unit, ICICI Bank Limited, India – our Outsourced Service Provider for trade transactions.   Carry out the running of the day-to-day processing for trade finance related activities such as letters of credit advising and/ or confirmation, bills discounting, bills rediscounting, import letters of credit issuance, import bills, banker’s guarantees, export bills and purchase of trade assets   Liaise with clients, RM & CSM for resolution of discrepancies raised by TSU and monitor transaction closure.   Coordinate with Service Provider, Trade Services Unit (TSU), in carrying out trade finance processing.   Ensure collection of all fees involved in Trade Finance related activities such as LC fees, participation fees, etc. and ensure proper settlement of such fees   Ensure timely and accurate application of funds for settlement of import bills and realization of export bills.   Responsible for the safe-keeping of trade finance documentation.   Responsible for scanning of facility documents in safe custody system.   Responsible for scanning AML/ KYC documents, relating to on boarding banks, to COPS for doing AMLOCK checks.   Maintain close communication with internal customers such as Corporate and Institutional Banking, Credit & Compliance, Treasury, Finance, etc.   Assist in providing ad-hoc MIS and regulatory reporting   SOX attester performing testing and walkthrough activities annually.   Any other relevant task or project as assigned by the Reporting Manager   Minimum 2 years of relevant banking experience

Job Purpose:  Develop and manage marketing activities of foreign exchange, structured deposits, options, treasury structured products and margin products to our corporate clients and provide treasury solutions to them. Job Responsibilities: Analyze and prepare foreign exchange and interest rate commentaries and technical analysis on the global and regional currency markets and communicate these views effectively to both Relationship Managers and clients Market FX&MM, Interest Rate, OTC option and Treasury Structured Products to corporate clients. Work closely with Relationship Managers to explore opportunities to cross-sell treasury products such as interest rate instruments, FX products and structured finance products. Provide professional advice, market analysis and strategies to meet the treasury needs of the corporate clients Understand the treasury and funding needs of corporate clients and propose solution to them. Provide guidance to the junior Sales team member so as to maximize team’s performance. Work with SG/HK Corporate and FI teams to expand SEA EM FX and Interest Rate business. Assist to cover the duties of other Treasury Sales Team members when necessary. To assist in ad-hoc projects when required by the Head of Treasury and Markets. To work with Business Management Team on product programs in order to enhance the team’s product capabilities.  Job Requirements:  Degree holder in Economics, Finance, Accounting or related field. Minimum 10 years of relevant experience in treasury sales / trading / FX markets. Professional Qualifications such as FMRP, CFMAS 1B, 5, 6A.

Commercial

• Support APAC media commercial finance function relating to regional and global client pitches, fee and staffing discussions, regional client contract reviews, client reporting and other ad hoc commercial requests.
• Provide ongoing support to APAC business and market finance teams for regional and global clients, including but not limited to contract queries, fee negotiations, coordinate requests from global and region on finance operation and client reporting matters. Participate in discussions with clients as necessary.
• Work closely with various stakeholders including market finance, business teams, global teams, legal and tax teams where applicable/ necessary to provide complete, accurate and timely deliverables.
• Perform analysis on client profitability and revenue reporting as required. Support business leads to ensure business structure and processes are delivering optimal operating efficiencies. Develop, implement and monitor measures where necessary.
• Support local markets on local market client audits.
• Ad hoc requests from global teams, clients and other business stakeholders. Consolidate and review local market submissions to ensure compliance and consistency across markets.

Communication and Teamwork

• Work closely as a team to ensure that requests and issues are addressed.
• Establish strong communication channels with global, regional and local stakeholders to ensure that business issues are efficiently and effectively communicated and feedback obtained on a timely basis.

About the Job 

The APAC Project Management (Integration), Senior Manager is responsible for overseeing and managing the successful integration of various business units, systems, processes, and technologies within an organization. This role involves developing and executing integration strategies, leading cross-functional teams, and ensuring the alignment of projects with the overall business objectives. As a member of the APAC Commercial Excellence team, the successful candidate will play a pivotal role in driving efficiency, scalability, and synergy through effective project management and communication. 

Responsibilities 

Stand-up fully integrated org structure 

• Overseeing consistent implementation of org design principles (span of control, separation of service and sales, revenues/FTE, etc.)
• Change management - training, new leader assimilation, town halls, manager forums 
• Enabling cross-company managers to navigate 2 different eco-systems: expectations, processes, systems - how to simplify, appoint delegate, etc 

Business Management 

• Implement and enforce a single E2E billing and collections process across the combined business 
• Proposal and contract approval flow, consistent across both businesses.  
• Tracking integration cost savings, actions, progress, status 
• Integrate/Build culture 
• Integrating and building our new culture eg. ERG, People & Planet Day, Engage results, etc.  

Company Our client is a multinational engineering firm and is expanding in the region. They have a newly created role, seeking for a Japanese and English bilingual speaking, hands-on, individual contributor IT Manager to communicate and partner effectively with their HQ based in Japan to ensure alignment of the Asia Regional Hub with global strategies. Technical experience in maintaining and operating SaaS enterprise applications such as SAP Concur are required to be successful in this role. The Role You will design and implement IT solutions for the Asia Regional Hub, ensuring alignment with global in developing, maintaining, and operating enterprise systems, including SAP Concur, external data linkages (banks, contractors, etc.), and other SaaS business systems. You will apply group-wide IT governance, security, and large-scale strategy to companies under the Hub, providing IT support to Hub users through contact points, request fulfillment, incident response, and operations. You will be the primary contact for all IT inquiries and supporting users in fulfilling their requests, manage incidents, responding to IT failures and maintenance needs, and delivering educational content and training to users. You will also maintain and operate the Group common platform, including approximately 10 Microsoft365 solutions, and managing device fleets (PCs, iPhones, iPads, MFPs). Your Profile You must possess at least 10 years of IT expertise in fast-paced, global/ regional environment, Japanese and English bilingual language capability to communicate effectively with the Japan HQ and deploy regional initiatives. You will need a diverse IT skillset in both office automation (managing Microsoft365, PCs, iPhones, multifunction machines, and base networks) and IT user support, honed through service desk experience. Experience at a global company's regional headquarters, along with project management for enterprise application development and hands-on development, maintenance, and operation (experience with SAP Concur and S/4HANA a plus). But beyond technical expertise, we value independent thinkers who can analyze situations objectively, propose innovative solutions, and champion their implementation, not bound by the status quo. If you have this dynamic blend of skills and drive, we encourage you to apply! Apply Today Please send your resume, in WORD format only and quote reference number SN12874228, by clicking the apply button. Please note that only short-listed candidates will be contacted. Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | EA Registration No: R1109288 Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Nursuriani Norahim EA Registration No: R1109288 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Responsibilities:   1. Financial Reporting: Prepare and present accurate and timely financial reports, including monthly, quarterly, and annual financial statements, to management and stakeholders. Ensure compliance with accounting standards, regulations, and internal policies.   2. Budgeting and Forecasting: Develop and manage the budgeting process, including the preparation of annual budgets, periodic forecasts, and variance analysis. Collaborate with department heads to ensure accurate financial projections and alignment with strategic goals.   3. Financial Analysis: Conduct financial analysis and provide insights to support strategic decision-making. Evaluate investment opportunities, assess risks, and recommend appropriate actions to optimize financial performance.   4. Audit and Compliance: Coordinate with external audit firms to ensure timely completion of audits. Ensure compliance with regulatory requirements and internal controls. Implement and maintain robust internal control systems.   5. Cash Flow Management: Monitor and manage cash flow to ensure adequate liquidity for daily operations and future investments. Optimize working capital, minimize financial risks, and maximize returns on surplus funds.   6. Stakeholder Management: Build and maintain strong relationships with internal stakeholders, such as senior management, business unit leaders, and finance team members. Collaborate with cross-functional teams to support business initiatives and achieve financial objectives.   Qualifications:   1. Educational Background: Bachelor's degree in Accounting, Finance, or a related field. Professional qualifications such as CPA or ACCA are highly desirable.   2. Big 4 Audit Experience: Strong background in auditing gained from a reputable Big 4 accounting firm is essential.   3. Real Estate Expertise: Significant experience in the real estate industry is required. Experience in logistics real estate or life science real estate would be advantageous.   4. Financial Management: Proven track record in financial management, including financial reporting, budgeting, forecasting, and financial analysis.   5. Regulatory Compliance: Sound knowledge of accounting principles, financial regulations, and compliance requirements applicable to the real estate industry in Singapore.   6. Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex financial data, identify trends, and provide actionable recommendations.   7. Technology Proficiency: Proficient in financial management systems and software, including ERP systems, and advanced knowledge of MS Excel.

Company Our client is a multinational engineering firm and is expanding in the region. They have a newly created role, seeking for a Japanese and English bilingual speaking, hands-on, individual contributor Senior Manager IT role to communicate and partner effectively with their HQ based in Japan to ensure alignment of the Asia Regional Hub with global strategies. Technical experience in IT support/ service desk and information security / cybersecurity are required to be successful in this role. The Role You will design and implement IT solutions for the Asia Regional Hub, ensuring alignment with global strategies and policies and manage contracts and internal transactions with HQ and other regional hubs. You will provide IT support to users under the Asia Regional Hub, including troubleshooting, incident response, and user education. You will act as the primary contact point for all IT inquiries from users, collaborate with other international hubs to ensure smooth communication and operations. You will be the regional lead for Systems Integration and Reliability Testing, ensuring the stability and performance of IT systems. You will monitor and analyze security logs, establishing and managing security policies, and implementing security solutions, provide security assessments and education to users, manage site network infrastructure, video conferencing systems, and other office IT equipment. Additionally, you will maintain the Group common platform and Microsoft365 solutions and manage devices such as PCs, iPhones, iPads, and multifunction printers. Your Profile You must possess at least 10 years of IT expertise in fast-paced, global/ regional environment, Japanese and English bilingual language capability to communicate effectively with the Japan HQ and deploy regional initiatives. Experience in business support infrastructure, tackling challenges in Microsoft365, PC, iPhone, base networks, service desk and IT user support experience to be the go-to problem solver, delivering top-notch support and exceeding user expectations. Information security/ cybersecurity experience is essential to proactively mitigate threats and ensuring data integrity. Lastly, experience in navigating a global company's regional headquarters is essential to understand the complexities of a global landscape, fostering seamless communication and collaboration. Apply Today Please send your resume, in WORD format only and quote reference number SN12874227, by clicking the apply button. Please note that only short-listed candidates will be contacted. Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim EA Registration No: R1109288 Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Nursuriani Norahim EA Registration No: R1109288 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Job Summary Singapore Contract JN -012024-1953890 Jan 12, 2024 Competitive Job Description Our client is a leading Multinational Tech company, developer of personal-computer software systems and applications. They are looking for a Project Manager to join their Marketing Team Job Requirements: Manage the rhythm of business for the Asia Marketing team, proactively supporting the team together through important planning cycles, managing meeting rhythms and stakeholders, and collaboration across functions. Coordinate marketing newsletters, reporting on execution excellence and campaigns, creating presentation templates to enable teams to showcase their best work (quarterly marketing calendar and assets calendar) Work along with all marketing stakeholders to support team success with key regional projects. Be the Asia Point of Contact for Tools project management. Ensure the global teams understand Asia pain points, help accelerate resolution of technical problems for Asia team, coordinate ad hoc training if needed. Coordinating timeline, consolidating results and work with the Asia Marketing team members to ensure landing of marketing fundamentals through partners and constantly monitor the optimization to enhance the consumer journey. Job Requirements: At least 2 years of experience in marketing project management from an advertising / media agency or a project manager from a Tech Giant across more than one country Ability to work on multiple projects and execute projects within the given timelines. Well-versed in Microsoft Technologies such as Excel (vlookup, Pivot Tables), Teams, Sharepoint, PowerPoint Strong attention to details and deadlines as you will be required to wear multiple hats across multiple projects. Positive and proactive learning attitude, eager to grow with the role If you are keen on this exciting opportunity, kindly 'Apply Now'. *Referrals are greatly appreciated* By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy . You acknowledge that you have read, understood, and agree with the Privacy Policy. Morgan McKinley Pte Ltd Ramitha Ravindran EA Licence No: 11C5502 EA Registration No. R1765539

Primary Responsibilities: Support the Head of Internal Audit (HIA), EMEAA in ensuring effective assurance to Executive Management, the Board, and the Audit Committee. Assist in designing, planning, and delivering a rolling program of focused and risk-based assurance activities. Develop skills and knowledge to meet evolving business challenges. Build strong relationships with senior stakeholders, co-source partners, second-line teams, and key contacts within the business. Ensure audit findings and recommendations are proportionate, practical, and aligned to risk appetite. Produce clear, insightful, accurate, and focused audit reports. Stay informed about industry trends and regulations, adapting the audit approach as necessary and providing insight to executive and governance committees. Comply with internal audit methodology, procedures, and standards. Proactively engage with stakeholders to challenge and provide improvement recommendations for governance, risk, and control frameworks. Follow up on audit actions and assess their effectiveness. Prepare audit plans, develop audit programs, perform data analysis, conduct interviews, and quantify impacts of control deficiencies/process weaknesses. Provide support, guidance, and insight to the organization through audit reviews. Execute complex end-to-end reviews of various systems and processes, identifying areas for improvement and control deficiencies. Provide assistance to external auditors during annual reviews when required. Qualifications: Experience: Must have experience working with a Financial Services company, especially Broker Dealers. Education: A recognized degree in Accountancy/Business/Commerce/Finance or related fields. Professional Qualifications: CA/CIA/CPA or equivalent. If you or anyone within your network is keen to discuss then please share your resume with [email protected]/ [email protected]

Join our esteemed team as a Senior Consultant specializing in Financial Markets and Private Banking Transformation, where you'll spearhead strategic initiatives to optimize operations and drive innovation within the sector. This role offers a unique opportunity to leverage your expertise in project management and transformation to deliver impactful solutions for our clients.

Key Responsibilities:

• Collaborate with clients in the financial markets and private banking sector to assess current practices, identify areas for improvement, and develop transformative strategies to enhance performance and competitiveness.
• Lead project teams in the definition of Target Operating Models (TOM) and process improvement initiatives, guiding the development and implementation of strategic frameworks to optimize operational efficiency and effectiveness.
• Conduct thorough analysis of market dynamics, regulatory requirements, and industry trends, providing actionable insights and recommendations to drive strategic transformation initiatives.
• Lead project teams in the implementation of transformational initiatives, including process reengineering, technology adoption, and organizational restructuring, ensuring alignment with client objectives and timelines.
• Provide expert guidance and support in financial market operations, private banking services, and wealth management strategies, contributing to the success of client projects.
• Develop and deliver high-quality presentations, reports, and recommendations to senior management and stakeholders, effectively communicating complex concepts and transformation strategies.
• Act as a trusted advisor to clients, building strong relationships and fostering collaboration to drive successful project outcomes and business transformation efforts.

 

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Banquet
• La Dame de Pic
• Raffles Courtyard
• Tiffin Room
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.