Essential Job Functions

The Senior Associate, Procurement supports the Finance, Admin and Procurement Department in the areas procurement and tenders' management to ensure compliance with the Government’s IM on procurement policies and processes.

Requirements

The ideal candidate should be a Degree/Diploma holder in any discipline or equivalent, preferably with at least 4 to 6 years of relevant working experience with good knowledge of government procurement policies, procedures as well as GeBIZ.

He/She should be a good team player with good communication and interpersonal skills. Other pre-requisites include being meticulous, diligent and with an aptitude for figures.

Only shortlisted applicants will be notified.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

- Support Head, Customer Service in driving digital transformation and self-help tools at service touch points in Singapore and OSS Contact Centre with - Compliance and Operational Risk in mind.

- Responsible for designing “as if” and “to be” in customer experience journey on transformation tools.

- Collaborate with internal/external stakeholders and spearhead in implementing digitalization and self-help capabilities to achieve Corporate Solutions’ goals and vision in Joyous CX.

- Drive e-portals utilization rate, focus on accuracy and quality of contents and increase customer satisfaction ratings.

- Develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

- Support investigation of complainants escalated to Customer Service section and communicate investigation findings/outcome to complainant/business partners within the required turnaround time.

- Attend to enquiries/feedback received at the various customer service touch points.

-Use of data to identify and recommend any process/operational enhancements or new service propositions to improve customer service and experience.

- Support Section Head in implementing and maintaining a centralized knowledge library as source for future omnichannel servicing portal.

- Performs other responsibilities and duties periodically assigned by Section Head in order to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

• Foster and deepen rapport with Agency and AFA Sales force to meet and exceed growth targets in terms of AHNW sales productivity and Prestige Club members.
• Engage Agency and AFA Leaders and FCSs via Districts Meeting to provide regular updates of AHNW Production progress reports and train/share knowledge on best practices on Wealth Management propositions to increase competency and awareness
• Engage Agency and AFA Leaders and FCSs to provide support on AHNW business through Case Discussions and Case Management support.
• Drive and Support Agency and AFA Leaders and FCSs on Offshore business opportunities and initiatives 
• Provide AHNW related/bespoke training and support to Agency and AFA Leaders and FCSs to uplift the competency level of individual districts.

• Identify and develop new business opportunities or leads generation ideas to create sales platforms.
• Involve and work on special initiatives to drive Company’s strategic objectives towards Digitalisation and Customer centric agency culture.
• Drive and implement Company’s AHNW initiatives for Agency and AFA including recognition events and campaigns.
• Liaise with Operational teams for AHNW new business applications.

• Work with Clusters and Districts to increase awareness of the Club and retention rate of Prestige Club members through promotion of the Club benefits and privileges.
• Design, Execute and Monitor AHNW sales related activities and campaigns to increase productivity and competency.
• Work closely with respective Location BD Team to roll out sales related activities and campaigns.
• Develop and update sales aids & marketing materials as required.
• To have basic knowledge in wealth management tools like Wills, Trusts, Financing, Family Offices, Offshore Regions sales and business proposition process, etc. to further understand the more complex needs of the AHNW client.
• Undertake any other projects assigned from time to time assigned by Company to drive growth in the AHNW business.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Looking for a job that actually makes a difference?

Join us at the Forefront of Shaping Healthier Lives

Overview

The Health Promotion Board’s vision is to make Singapore a nation of healthier people.
Come be a part of this journey if you’re passionate about creating boundary-pushing work that drives behavioral change.
 

Join us if you are a data-oriented and self-motivated individual, with a passion for health and digital marketing. You should have at least 5 years of relevant experience in planning and running large-scale integrated marketing campaigns, with an additional focus on social media management and advocacy.  This position reports to the Assistant Director, Digital Marketing.

Responsibilities will include:

• The development and end-to-end management of innovative and performance-driven integrated marketing campaigns to drive set KPIs.

• Spearheading HPB’s Social Media Employee Advocacy Programme, working closely with internal stakeholders in Corporate Marketing, Corporate Communications, Human Resources and Programmes & Outreach teams to contribute to build a unique and differentiated narrative on HPB-owned social media channels.
• Monitoring and reporting on social media metrics and trends, aligned to the board’s strategic objectives and priorities.
• Managing designated vendors and community managers on day-to-day basis.  This includes ensuring compliance to social media content policy and guidelines; assisting to draft responses within the required SLA terms; Providing hands-on support in the event that POFMA is activated
• Administrative duties including procurement, budget monitoring, business reviews of third-party vendor partners etc.

Be Part of the Team

You should have at least 5 years of relevant experience and comfortable working in a highly matrixed, fluid and fast-paced environment. You should also possess:

• At least a Bachelor’s degree in Marketing or Communications.
• Excellent written communication and interpersonal skills to effectively drive collaboration across internal and external matrix teams.
• Demonstrated ability to manage ambiguity, navigate complexity and perform under pressure.
• Strong project management and budget management skills.

• Functional knowledge of social media marketing, expertise in data and technology solutions, marketing and social technology, and partnerships.
• Knowledge of content management systems is preferable.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

What you will do:

• Drive and support successful business impact for strategic AIA initiatives across our divisions and teams, through impact-focused Agile delivery support, facilitation and coaching.

• Proactively help teams navigate structural, behavioural, process and delivery problems using a blend of your Lean Agile experience and domain expertise.

• Support everyone from leadership to delivery teams adopt, adapt and scale Agility as an experienced Lean-Agile transformation expert with practical and actionable guidance.

• Design, develop and deliver engaging trainings, workshops and events to both technology and business at project, team and organizational levels.

• Use data driven approach to help teams setup the right metrics to baseline, track and measure their progress for both technical and business teams.

• Lead the local Agile community to evangelize and scale Agility across the organization through enablement, trainings, awareness and promotional activities.

What you should have:

• Influencing and relationship building skills at all levels from delivery teams to senior leadership.

• Communication and presentation skills, able to articulate ideas and concepts into easy to digest information.

• Good commercial acumen, able to articulate and make decisions around business impact.

• Excellent skills in delivering training and coaching both virtually and face to face.

• Comfortable with ambiguity and able to help others navigate uncertainty.

Who you are:

• You are a self-starter, with the ability to ideate, plan, and execute Agile related initiatives to support new ways of working

• You have the battle scars of Agile Delivery or Agile Transformation from your previous experiences and can be credible when guiding or coaching others to help solve business problems.

• You have deep experience in coaching teams within a digital and innovation environment, through the adoption of agile practices and by driving or supporting agile transformation programs in large organizations.

• You are passionate about agile, innovation and change and are excited to promote and embed them across the organization.

• You are courageous and comfortable coaching and challenging teams and senior leaders.

#LI-SC1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

The Policy and Strategy Development Division is part of the Policy, Research and Surveillance Group in the Health Promotion Board.  The Division’s mission is formulating public health policies and strategies, as HPB progresses beyond promotional approaches to employ regulatory and policy levers to modify health behaviours.  Areas of focus include obesity control (food and physical activity), substance abuse (tobacco and alcohol), as well as emerging areas of public health concerns.

Key responsibilities include:

• Review and analyse public health findings in the area of diet and nutrition, as well as  market data from a wide range of sources, and develop evidence-based policies and strategies that address public health gaps in the general and targeted populations.
• Keep abreast of prepacked food products’ labelling and claims (health, nutrient and functional) matters locally and across major jurisdictions; and be able to identify and collate claims that will useful for spurring product innovation and serve public health goals.
• Conduct literature reviews where needed, surveys, and analysing data to gain insights into the area of claims and consumers’ perception. ,
• Consult actively with government agencies, companies and experts, to address key stake holders and their concerns, with the objective of achieving successful and sustainable policy and implementation. For e.g. Ability to independently coordinate meetings across relevant stakeholders to seek views and consensus, and provide reports and updates to management.
• Provide guidance and technical support in alignment with HPB’s nutrition policies and strategies
• Monitor and evaluate policies and strategies to assess impact and review approaches, where necessary, to collaborate with relevant stakeholders e.g. academic institutions and government agencies
• Facilitate collaborations and foster  strategic alliances, both local and international, to support policy advocacy and lead conversations on emerging public health issues.
• Address and formulate responses from queries from companies, experts and members of public
• Assist with or take charge of ad-hoc projects or tasks as may assigned from time-to-time.
   

Requirements

• Qualifications in life sciences, nutrition science,  health promotion or any other relevant disciplines.
• At least 5years of experience in developmental, planning  and secretariat roles, preferably with public policy experience.
• Strong strategic thinking and problem-solving skills to identify, define and propose policy solutions for national preventive health problems focused on diet and nutrition
• Highly proficient in using MS Excel and other analytical tools
• Strong analytical abilities to synthesize information, build strong narrative, and distil ideas and concepts into concrete plans.
• Excellent interpersonal and relationship building skills to maintain strong stakeholder partnerships.
• Excellent oral and written communication and presentation skills.
• Strong ability to work effectively in an environment that is team focused and across divisions, fluid and fast-paced.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Job ResponsIbilities

The incumbent will be responsible for delivering agency growth along with development objectives through close partnership with Agency force.    

• Foster and deepen rapport with agency groups assigned to meet and exceed growth targets in terms of sales productivity and manpower numbers.

• Identify and develop new business opportunities or leads generation ideas to create sales platforms.

• Involve and work on special initiatives to drive Company’s strategic objectives towards Digitalisation and Customer centric agency culture.

• Drive and implement company initiatives for agency including agency recognition events and agency campaigns.

  Drive desired product mix to achieve best needs basis for customers.

• Work with agency groups assigned to uphold compliance and competency standards

• Liaise with Operational teams for new business applications.

Job Requirement 

• Degree, preferably in Business Administration or Financial Services 

• Minimum 3 years of working experience in the Financial Services Industry

• Good understanding of the insurance industry and products

• Excellent communication and interpersonal skills 

• Strong business acumen, adaptable and team player

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.