Total 1,202 service centre manager job vacancies in ITE-CE (College East)

Job Scope & Responsibilities

- Oversee financial planning and business performance analysis by handling full set of accounts and ensure timely closing

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables such as preparing quarterly GST submission and Corporate Tax submission & liaising with external auditor

- To ensure compliance with established financial processes, local compliance requirements, financial reporting policies and ensure all filing is done in a timely and accurate manner.

- You must possess the knowledge to evaluate the company's P&L and will be responsible to plan for the implementation of finance strategies.

- Provide management reports monthly & yearly & Audit Schedule to Director and perform any other duties as assigned by the management

Requirements

- Possess a degree in accounting, finance or related field with at least 5 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication, presentation skills & positive working attitude

- Software skills: MS Office, ERP software such as TALLY & SAP preferably

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least the GCE ‘O’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Proficient in MS Office applications with excellent keyboard skills
• Possesses good telephone manners with clear speaking voice
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

1. Must qualify for mandatory documentations to work in Changi Airport (i.e. Airport Pass administered by Airport Police)

2. Rotational shift work (e.g. week 1 - 0800H to 1700H // week 2 - 1300H to 2200H // week 3 - 1800H to 0300H // week 4 - 0100H to 1000H etc)

3. Work environment subjected weather elements (i.e. no shelter at airport tarmac, under rain / sun)

4. Proficient communications in English (to liaise with various stakeholders operating at the flights)

5. Basic literacy in Microsoft office (for generating & submitting of daily operational / incident reports etc)

6. Point of contact for client's operational counterparts; to coordinate & implement changes as directed.

7. Possession a valid Airfield Driving Permit (ADP) would be a bonus.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with
extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi
Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services, and digital capabilities to clients
across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Business Risk and Control Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth
individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

The Business Risk and Controls Manager is part of Global Wealth Control team focusing design and execution of control framework for MCA Testing for Investment and Insurance business for Wealth business. This position reports to the Wealth Client Segments Control Testing Head within the Citi COO
organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:
• Coordinate and contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. Individual will be part of Centralized MCA Testing and Monitoring Utility team within Wealth organization and will be focused on performing monitoring and Testing for Investment
Solution MCA across Private Bank, Trading Desks and CG/CPC Investment Solution.
• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing
transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Play a key role in engaging with Investment Risk Assessment and Control design team and Investment Solution Business Execution team in assessing, designing control mapping in respective ARCMs within relevant AUs.
• Contribute to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Partner with the team for the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, for issues identified as part of MCA Testing and Monitoring.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process.
• Influence decisions to ensure adherence to the MCA Standard through controls after the execution of a process (QA).
• Coordinate and contribute to Operational and Compliance Risk in accordance with established Policy requirements.
• Support Risk Appetite and monitor / assess exposures against this in accordance with
enterprise requirements (if applicable).

• 5-8 years of experience.
• Must have exposure to 2-3 years of Risk, Control, Audit, Testing roles
Outstanding leadership, communication, and influencing skills as this leader will work with Sr
leaders, and audit partners on a regular basis. Relevant experience in financial services,
with enhanced knowledge of the Branded Cards business preferred.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.
• Demonstrated judgement and critical thinking skills.
• Bachelor's/University degree or equivalent experience.

We are looking for a motivated and customer-oriented Furniture Sales Representative to join our team. As a Furniture Sales Representative, you will be responsible for assisting customers in selecting the right furniture for their needs, educating them on product features, and providing exceptional customer service throughout the sales process. Your goal will be to drive sales, foster long-term relationships with clients, and contribute to the growth of the company.

Key Responsibilities:

• Customer Interaction: Greet and engage customers in a friendly and professional manner. Assess customer needs and recommend appropriate furniture products based on their preferences, style, and budget.
• Product Knowledge: Maintain in-depth knowledge of furniture products, including materials, features, benefits, and care instructions, to effectively present and explain options to customers.
• Sales Presentations: Demonstrate furniture pieces in a compelling way, showcasing product features and benefits. Create engaging sales presentations tailored to individual customer needs.
• Achieving Sales Targets: Meet or exceed sales quotas and targets, ensuring consistent sales performance. Maximize sales opportunities by upselling complementary products such as accessories, rugs, and lighting.
• Customer Service: Ensure a positive customer experience by answering questions, resolving concerns, and providing information on delivery, warranties, and return policies.
• Follow-Up: Follow up with customers after the sale to ensure satisfaction and encourage repeat business. Build lasting relationships to generate referrals and repeat sales.
• Order Processing: Assist customers in placing orders, processing transactions, and tracking delivery schedules. Ensure timely and accurate order fulfillment.
• Store Maintenance: Help maintain a visually appealing and organized showroom, ensuring furniture displays are well-arranged and product information is clearly displayed.
• Market Trends: Stay informed about industry trends, new product launches, and competitors to maintain a competitive edge in the marketplace.

Qualifications:

• Experience: Previous experience in furniture sales, retail sales, or a related field is preferred, but not required. Experience in interior design or home furnishings is a plus.
• Skills: Strong communication, negotiation, and interpersonal skills. Ability to build rapport with customers and close sales.
• Technical Skills: Comfortable with point-of-sale (POS) systems, order management software, and general computer proficiency.
• Attributes: Positive attitude, goal-driven, and a passion for home furnishings and design. Ability to thrive in a fast-paced, customer-focused environment.
• Physical Requirements: Ability to stand for long periods and assist customers in lifting or arranging furniture when necessary.

Compensation & Benefits:

• Competitive base salary plus commission structure based on sales performance.
• Employee discounts on furniture products.
• Paid time off (PTO) and holidays.
• Ongoing training and development opportunities.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India and Malaysia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Reporting to the Event Director in driving the launch and ongoing success of our B2C events.
• Generating new business leads through market research, cold calling, building customer relationships, and participation in consumer-related events
• Developing targeted existing key account relationships and drive further revenue growth
• Developing high quality show investment proposals that are a win-win for exhibiting partners
• Working cross-functionally with the marketing team to achieve the team's KPIs and identify opportunities to tie in with the event marketing campaign
• Achieving show and sponsorship revenue targets as your core metric
• Other adhoc tasks will be assigned from time to time by your reporting officer.

• Minimum 3 years of experience media / event sales, or marketing partnerships. Experience in advertising &/or partnership roles within e-commerce platforms would be a plus.
• Dynamic, self-driven and motivated individual.
• Excellent communication and interpersonal skills
• Demonstrated strategic and analytical approach to sales/building client relationships, translating product value to clients.
• Highly creative individual who isn't afraid to propose and try new ideas.
• Proficiency in using Salesforce.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India and Malaysia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Generating new business leads through market research, cold calling, building customer relationships, and participation in industry-related events.
• Identify, create, lead and establish Sales opportunities and build effective relationships with potential partners.
• Develop targeted new key account relationships and drive revenue growth.
• Build and maintain a strong and healthy sales pipeline to ensure that revenue targets are met and exceeded where possible.
• Key objective is to maximise occupancy and revenue in order to achieve the business targets of the company.
• Establish and manage customer relationships and provide value-added services in order to generate new and repeat business.
• Liaise with marketing teams to devise and implement sales campaigns.
• You will also be required to oversee the event from initial sales process to completion of the event.
• Drive results by soliciting and securing business through proactive, consultative sales approach.
• Effectively prepare and present quotes and proposal to clients.
• Identify market trends and keep abreast of latest events and brand activations to stay relevant.
• Strong sense of ownership, entrepreneurial mindset, and independent working behaviour.
• Other adhoc tasks will be assigned from time to time by your reporting officer.

• Proven track record in sales and a strong network of clientele for B2B exhibitions/events.
• Demonstrate the ability to grow the portfolio by bringing and securing new clients and events.
• Experience in sales with proven track records of closing contracts.
• Fluency in spoken and written English to achieve effective and conclusive business negotiations.
• Demonstrate proficiencies in productivity tools (e.g. Microsoft Office, Salesforce).
• High level of integrity and professionalism.
• Strong negotiation and problem-solving skills.
• Excellent interpersonal, written and spoken communication skills.
• Meticulous, detailed, resourceful, independent and a good team player.

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

AICS is a division of ASUS, with the mission to transform healthcare through AI & SaaS. Utilizing deep technologies in Natural Language Processing, Computer Vision, Machine Learning (ML), and Data Analytics, we build and deploy secured solutions that improve the quality of care, increase accessibility, and reduce costs. We have deployed our solutions in over 20 hospitals in Taiwan and plan to expand our services in Singapore and the region.

The Responsibilities:

• Hands-on technical leadership and management of day-to-day activities of the ML engineering team within an Agile/Scrum environment.
• Build and grow a best-in-class engineering team.
• Work closely with the engineers to architect and develop the best ML solutions on the public cloud, including models, pipelines, performance optimization, testing, and deployment.
• Collaborate across engineering and product teams to translate business needs into ML specifications and deliverables.
• Work with an entrepreneurial team of experienced AI researchers and software engineers to successfully ship software products and continue to grow our business.
• Report on the status of development, quality, operations, and system performance to management.
• Management of departmental resources, staffing, and mentoring.

The Requirements:

• Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, Electric Engineering.
• 8+ years of building successful machine learning software solutions.
• 3+ years of experience managing ML and software engineers.
• Strong machine learning and deep learning fundamentals.
• Proficiency in developing and deploying ML solutions on Azure or other public cloud providers.
• Understanding of best practices in MLOps and software development processes including coding standards, code reviews, data and model pipelines, source control (Github), and test automation/CICD

Job Summary

We are seeking a highly skilled and creative Social Media Content Manager to join a dynamic marketing team and work on projects for a renowned bank.

Mandatory Skill-set

• Degree in Marketing, Communications, Business, or a related field;
• At least 3+ years of experience in social media content creation, management, or digital marketing, ideally within the financial or corporate sector;
• Experience in the B2B environment, particularly in corporate banking, financial services, or related industries;
• Strong command of English and Chinese (both written and spoken) for content creation and communication;
• Excellent understanding of LinkedIn and other social media platforms' algorithms and best practices;
• Proficiency in social media management and analytics tools (e.g., Hootsuite, Sprout Social, Google Analytics);
• Strong writing, editing, and proofreading skills, with an eye for detail;
• Demonstrated ability to analyze social media metrics and adapt strategies accordingly;
• Ability to think strategically and creatively to produce high-impact content that drives business outcomes.

Desired Skill-set

• Familiarity with graphic design tools like Adobe Creative Suite or Canva;
• Knowledge of SEO principles and experience optimizing social media content for search.

Responsibilities

• Develop and implement a social media content strategy that drives engagement and increases visibility across corporate banking platforms, particularly LinkedIn;
• Ensure that all content aligns with the bank's brand and marketing goals, maintaining consistency in tone, style, and messaging;
• Create engaging and shareable content for B2B audiences, including thought leadership articles, infographics, client success stories, and industry updates;
• Oversee the end-to-end creation of multimedia content (including text, images, video, and interactive elements) that resonates with corporate clients;
• Collaborate with internal teams (marketing, design, PR) to produce high-quality content tailored for social media platforms;
• Optimize content for maximum reach, engagement, and virality across various platforms (with a primary focus on LinkedIn);
• Regularly evaluate content performance and adapt strategies based on data insights and social media analytics;
• Build and manage online communities of corporate clients and industry influencers, ensuring timely responses and ongoing engagement;
• Analyze content performance using platform insights and third-party analytics tools to track engagement, impressions, and ROI;
• Work closely with other marketing teams, including digital marketing, public relations, and branding, to ensure cohesive messaging and a unified approach to content distribution
• Suggest and experiment with new content formats, platforms, and social media tools to keep the brand’s digital presence fresh and innovative.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Overview

The Contracts Manager will be responsible for managing the tendering process for various contracts, ensuring compliance with company policies and legal requirements. This role involves coordinating with multiple departments to develop and submit competitive and comprehensive tenders, negotiating terms and conditions, and overseeing the execution of contracts to ensure that all parties fulfill their obligations.

Job Responsibilities

1. Tender Management:

- Coordinate and manage the entire tender process from initial identification of opportunities through to contract award.

- Develop tender documents, proposals, and responses to requests for proposals (RFPs), requests for quotations (RFQs), and invitations to tender (ITTs).

- Ensure all tender submissions meet the client's specifications, company standards, and legal requirements.

2. Contract Development and Negotiation:

- Draft, review, and negotiate contract terms and conditions with clients, suppliers, and subcontractors.

- Ensure that contracts are in compliance with all applicable laws and regulations.

- Collaborate with legal counsel as necessary to address any legal issues or risks.

3. Stakeholder Coordination:

- Work closely with internal departments (e.g., finance, legal, procurement, project management) to gather necessary information and ensure alignment on tender submissions.

- Maintain clear communication with external stakeholders, including clients and suppliers, throughout the tendering process.

4. Risk Management:

- Identify and assess potential risks associated with contracts and propose mitigation strategies.

- Ensure that all contractual obligations are met and that any potential issues are addressed proactively.

5. Documentation and Reporting:

- Maintain comprehensive records of all tender submissions, contracts, and related documentation.

- Prepare regular reports on tendering activities, contract performance, and compliance for senior management.

6. Continuous Improvement:

- Evaluate and improve tendering processes and strategies to enhance competitiveness and efficiency.

- Stay updated on industry trends, best practices, and regulatory changes related to contract management and tendering.

Qualifications

- Bachelor’s degree or diploma in Business Administration, Law or related field.

- Minimum of 5 years of experience in contract management, tendering, or a similar role.

- Strong understanding of contract law and regulations.

- Excellent negotiation, communication, and interpersonal skills.

- High attention to detail and strong organizational skills.

- Ability to work under pressure and meet tight deadlines.

- Proficiency in Microsoft Office Suite and contract management software.

Preferred Skills

- Professional certification in contract management (e.g., CPCM, CFCM) or equivalent.

- Experience in the industry relevant to the company's operations (e.g., cleaning and/or landscape)

- Familiarity with project management principles and tools.

Working Conditions

- Full-time position based in the company’s headquarters.

- Occasional travel may be required for meetings with clients or stakeholders.

- Fast-paced and deadline-driven environment.

Core Responsibilities

• Liaise with Sales Department and other stakeholders to provide services to tenants
• Schedule appointments for clients
• Perform tenant check-in and check-out
• Perform payment collection procedures
• Manage tenants’ feedback and enquiries
• Perform service recovery
• Promote use of automated or self-help services
• Identify situations where tenant require additional attention
• Prepare meeting rooms
• Monitor inventories of stationaries
• Reconcile daily monetary transactions
• Participate in the execution of designated emergency response tasks

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift between Monday - Friday

THE ROLE

The incumbent's main responsible in leading successful marketing campaigns to achieve business goals.

This role will be working closely with merchandising team, ops team and area managers to ensure seamless & efficient communications as well as support operational needs.

RESPONSIBILITIES

Marketing

• Build, lead and set priorities/ direction for the Marketing Communication Division
• Review company's brand positioning to strengthen brand presence and customer's relationship
• Monitor store outlets and competitor's presence to improve company's marketing performance
• Strategize and execute annual marketing strategy, budget and deliverables
• Manage Advertising and Promotions calendar and day to day in-house production activities.
• Provide art direction, copy-write and proof read all marketing collateral
• Manage and integrate marketing mix, above and below-the-line advertising and promotions
• Digital marketing and social media management
• Render support to Sales and Operations Department to generate ROI
• Ensure corporate identity guidelines of the brand across all areas of marketing communications are adhered to
• Establish and liaise with external vendors: suppliers, contractors, partners, advertising, media buying and event agencies
• Generate marketing reports for management to review
• Other Ad-Hoc duties assigned by Management

Sales

• Develop and implement a comprehensive digital marketing strategy that aligns with the overarching business objectives
• Oversee the strategizing, execution, and refinement of digital marketing campaigns across diverse channels, including SEO, SEM, social media, email marketing, and content marketing
• Set direction, review progress and making mid-course corrections

REQUIREMENTS

• Degree/Diploma in Business Studies/International Marketing
• Min 5 years of relevant experience with at least 3 years in managerial level Hands-on e-commerce and digital marketing experience
• Strong business acumen
• Excellent communication and interpersonal skills, a team player, and able to multitask.
• Well verse in strategic planning, managing, and executing marketing projects or campaigns

This role is responsible for managing IT expenses with estimated amount of SGD 200 million annually, as well as overseeing a workforce across 11 countries in the APAC region, with Singapore serving as the Regional Office.

The Regional team comprises of members with diverse backgrounds and nationalities, hailing from different countries including Singapore, India, and Indonesia.

Job Responsibilities

• Lead in coordinating, preparing, and presenting IT expenses and headcount reports, forecasts, and strategy to stakeholders, including local, regional, and head office management. This includes attending regular meetings and steering committee meetings.
• Lead and contribute to initiatives aimed at improving IT Finance operations, including automation, reporting, modelling, and presentations. This includes documenting, implementing, and promoting these initiatives alongside Line Managers.
• Serve as the subject matter expert on IT expenses, giving advice and guidance to other departments and branches. This includes, but is not limited to, reporting, forecasting, budgeting, chargebacks, and other expense-related discussions, which result in the consolidation of information across the APAC region.
• Lead and contribute for executing the operational tasks of IT finance for the Regional Office in Singapore.
• Undertake necessary investigations into data and processes to allow for continuous improvement across the APAC region, including scrutinizing payments, monitoring expenses, and investigating anomalies.
• Carry out in-depth review sessions with members of other departments/branches to discuss actuals, forecasts, and budget variances.
• Analyze data to provide informed recommendations on expense management to management and relevant stakeholders.
• Review procurement requests from ASO members to ensure effective budget utilization.

Job requirements:

• Min 7 years of relevant professional experience in IT and Finance
• Experienced strategic planner to align with the organization target goal, including define the framework.
• Experience in MS Office applications, including Word, Excel, and PowerPoint.
• A degree holder
• A self-motivated individual with a high level of responsibility and proactivity, possessing the ability to learn quickly and work independently with minimal supervision. A strong sense of ownership and accountability is essential.
• Demonstrable ability to identify existing processes and envision efficient alternatives for implementation.
• Capable of performing tasks with limited reliance on IT and efficiency in executing manual operations.
• Exceptional analytical and communication abilities, both written and verbal, are a must.
• A mindset adaptable to change is highly preferred.
• Proven experience in working with cross-cultural and multinational teamsDevelop and maintain documentation and procedures for both current ('as-is') and future ('to-be') processes.
• Liaise with the Singapore Accounting Department to resolve any issues related to payments, accruals, or other accounting matters.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068009

Job Description

The Strategy Manager conducts research and analysis in their areas of responsibility to understand the market situation, its’ competitive landscape, customer needs, and UPS capabilities. He/She develops an understanding of UPS offerings and capabilities and external factors which impact UPS strategies. The Strategy Manager conducts detailed MCCU (Market, Competitor, Customer, and UPS) assessments. In addition to the business unit(s) and/or functional strategies, he/she supports the monitoring of key strategic initiatives. He/She supports Healthcare initiative(s) in globally.

Job Responsibilities

• Research UPS’s internal offerings and capabilities and their position relative to key competitors in the respective markets to identify strengths and weaknesses
• Assesses the primary external factors and how they will affect UPS’s ability to reach designated goals.
• Analyzes and forecasts future key competitor actions to understand future competitive challenges
• Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end
• Forwards project documents to stakeholders to obtain sign-off, agreement on project cost, and needed resources
• Develops project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications
• Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and to manage project impact
• Designs and implements communication plans to ensure those affected by projects are informed and updated
• Follows up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.

Job Requirements

• Possess at least a Degree in Marketing, Strategy or relevant fields
• Possess at least 6-7 years in related strategic marketing roles
• Demonstrate strong interpersonal and relationship management skills & ability to work with cross-functional teams
• Comfortable with travel for work (where required)
• Self-starter; able to work independently with minimal supervision
• Possess 2 years or more prior industry experience in Supply Chain, Healthcare or Healthcare Transportation preferred

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

Job Title: Outlet Manager (2 Headcounts)

Company: Extremers Adventure Pte Ltd, operating under the brand georges®

Location:

- georges Madbar & Grill (Siglap) - 687 East Coast Road, Frankel Estate, Singapore 459055

- georges @ Waterfront (Bedok) - #01-04, 900 Bedok North Road, HOMETEAMNS Bedok Reservoir, Singapore 479994

About the Role

As an Outlet Manager at georges®, you will lead daily operations at either our Siglap or Bedok outlet, driving the unique ambiance of warmth, friendliness, and excellence that defines the georges® experience. This role involves managing a dynamic team, ensuring exceptional customer service, overseeing operational efficiencies, and fostering a welcoming atmosphere where “strangers become friends.” You will also support georges® environmental initiatives, including the "LOVE OUR COAST" campaign, engaging the community and customers in coastal conservation efforts.

Key Responsibilities

- Oversee day-to-day operations, ensuring efficient service and smooth workflow.

- Maintain a high standard of customer service, addressing guest feedback promptly to ensure a positive experience.

- Monitor food and beverage quality, presentation, and consistency according to georges® standards.

- Supervise, train, and motivate staff to deliver excellent service and uphold georges® brand values.

- Conduct regular performance reviews, team meetings, and training sessions.

- Plan staff schedules, ensuring optimal staffing levels for peak periods.

- Monitor and manage outlet budgets, control costs, and drive profitability.

- Conduct regular inventory checks, coordinate with suppliers, and manage orders to maintain stock levels.

- Track sales performance, analyze metrics, and implement strategies to increase revenue.

- Actively support and promote the "LOVE OUR COAST" campaign and other environmental initiatives.

- Engage guests and team members in beach clean-ups, workshops, and environmental awareness programs.

- Build strong relationships with community partners, vendors, and local organizations to enhance outreach.

Qualifications

- Diploma in Hospitality Management, Business, or related field, or equivalent experience.

- Minimum of 2 years of experience in F&B or hospitality, with at least 1 year in a supervisory role.

- Strong leadership skills with a passion for customer service and team development.

- Excellent communication, problem-solving, and organizational skills.

- Interest in environmental sustainability and community engagement is highly valued.

Be a part of a team that values quality service, meaningful connections, and environmental responsibility. Join georges® to help create memorable experiences for guests and foster a sustainable environment for all.

Responsibilities:

The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager’s responsibilities include, but not limited to:

• meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests
• handle VIP arrivals
• manages security issues and any matters concerning guests’ conduct in rooms or public areas
• assists in reception, concierge, reservations, housekeeping operations
• gather feedback and analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue
• supervises and guides the front office team and coordinates the team’s work schedules

Requirements:

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift including PH and weekends
• Schedule (AM:7am-4pm, Aft:2pm-11pm, Night:10pm-7am)
• 5/6 days work week, 9 hours per day including 1 hour break time
• Fully vaccinated

Benefits:

• Annual leaves
• Dental
• Medical
• Insurance coverage
• Night shift allowance
• Meal allowance
• Long year service award
• Service excellence award

Working location at East.

When the manager manages restaurant, it means they order, receive, store and track all of the restaurant's food and beverages, including its equipment and supplies. Therefore, one of this job's key responsibilities is to ensure that there's enough inventory to fulfil the menu requirements and to meet customer demand. To meet these demands, they perform tasks such as:

• monitoring usage rates of the various dishes and managing waste to ensure the restaurant doesn't sustain unnecessary costs
• storing food inventory at the right temperature and in clean, secure units
• preventing shortages or overstocking by monitoring inventory levels and ordering the supplies on time
• In this position, you have the crucial duty to ensure that the physical appearance of the establishment remains attractive, hygienic and comfortable for customers. This involves creating and enforcing a schedule that outlines the daily, weekly and monthly tasks required to keep the place clean. The cleaning usually happens before opening hours and in between busy service periods. Cleaning doesn't only apply to the inside of a restaurant, but also to the external areas, such as the landscaping areas and parking lot.
• Able to work night shift
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Duties & Responsibilities

1. The Manager shall play a key role in the conceptual development of the construction project and oversee the scheduling and coordination of sub-contractors across various trades
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage project within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues
8. Handle any other adhoc duties assigned from time to time

Requirements

1. 10 years relevant working experience within the Construction industry
2. Ability to prioritize tasks well and able to work independently
3. Able to work under stress and complete tasks within set deadlines

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Job Requirements

• Degree in HR, Business or related discipline.
• Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Proficient in prospecting, negotiation and managing customers relationship
• Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
• Display critical thinking and analytical skills
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.