Total 557 service centre manager job vacancies in d17 loyang changi

Duties and Responsibilities:

a) Responsible for customer support and service for purpose of sales related matters to meet the sales target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

b) Secure good relationship with customers.

c) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

d) Daily monitoring on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner and communicate all repair flows between SEDSA and customers to ensure smooth operation and efficient communication.

e) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

f) Reply to customers’ queries and quotations.

g) Review of customer’s sales and repair orders.

h) Process and acknowledged customers’ orders.

i) Issuing Invoice for completed sales and repair orders.

j) Provide shipping details to customers.

k) Handling of warranty claims.

l) Ensure TAT/SPT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

m) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

n) Monitor, analyze and improve MRO activities for our components and ensure that service rate is being met.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.

p) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

q) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

r) Any other duties assigned.

Experience and Qualifications:

a) Degree holder in engineering or business administration with 2-3 years or Diploma/O Level with 5 years in a commercial, business or sales & marketing role in the Aerospace industry can be consider

b) Well-versed in ERP software, preferably SAP B1.

c) Excellent verbal, written, presentation and computer skills (Word, Excel and PowerPoint)

d) Excellent interpersonal and communication skills, able to interact with people of all levels

e) Good commercial knowledge of the aviation industry.

f) Customers’ centric with passion to provide solutions

g) A team player- capable of interacting with internal and external (customers) stakeholders.

Job Description:

• Establish and write company policies and procedures to comply with Country Customs and other governmental agency requirements for import and export activities.
• To interface with the relevant Customs Department, Freight Forwarder and Vendors in order to meet the shipping schedule and target achievement.
• Provide oversight and review of production contract application and closure processes in conjunction with country Finance and Materials department.
• Ensure the import and export activities are monitored and reviewed for accuracy and in compliance with country laws and regulations, rules, policies and procedures.
• Provide training on country customs requirements and procedures of country import and export activities to all appropriate company departments and personnel.
• Establish and maintain the level of relationship with country governmental agencies responsible for foreign trade and customs required to communicate the company commitment to compliance with all applicable governmental laws, regulations, rules, policies and procedures.
• Ensure that country governmental agencies responsible for foreign trade and customs are provided with the level of information about the company that they require to perform their functions and formalities.
• Monitors proposed changes in import and export rules, policies, procedures, regulations and laws and assess the impact for those proposed changes on the Company business.
• Ensure that company policies and procedures reflect any changes in country customs laws, regulations, rules, policies and procedures.
• Interface with Corporate logistics team to resolve issues associated with shipment out to the respective countries, ensuring best shipmen routing is well executed and to monitor the performance through indicators and metrics.
• Establish company standards of service providers (freight forwarder, customs brokers, trucking company etc) retained to assist with the supply chain.
• Manage and coordinate activities and services provided by Company agents to ensure that all documentation and services provided are accurate and maintain the standards required by Company.
• Delegates and organizes departmental workload according to project assignments and needs.
• May perform other duties and responsibilities as assigned.

Job Requirements:

• Bachelor's degree in Logistics, Supply Chain Management or a related field.
• Proven experience in logistics and customs management within the semiconductor industry.
• In-depth knowledge of Singapore customs regulations and international trade laws.
• Strong understanding of semiconductor supply chain processes and challenges.
• Good communication and negotiation skills for effective collaboration with internal team and external partners.
• Demonstrated ability to optimize logistics operations, improving efficiency and reducing costs.
• Must be able to communicate effectively with suppliers and internal teams in both bilingual.
• Proficient in using logistics management software and tools.
• Strong leadership skills with the ability to motivate and guide a team.
• Detail- oriented with a focus on accuracy in customs.
• Ability to adapt to changing regulatory environment and industry trends.

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Assistant Project Manager

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To execute project assigns and able to do run multi projects.
• To attend meeting, brief & check designers drawing to update and revise correctly.
• Attend technical meeting & discuss to resolve site problems.
• Highlight all major milestones and deliverables to ensure meet dateline.
• Able to do basic timeline and schedule to client.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

Job Responsibilities:

1. Planning and scheduling of projects.

2. Responsible for managing clients expectations, developing project plan and defining the scope of the project and assigning team members to specific tasks.

3. Responsible for leading a team, provide guidance, training or coaching to the team members.

4. To oversee M&E construction projects and to monitor the projects are carried out with respect to the target schedule.

5. Responsible for project budget management, make sure that the project gets done without excessive spending and master the art of cost efficiency.

6. Responsible for evaluating team members' efficiency and effectiveness. Identify shortcomings and plan for ways to fix similar issues in the future.

7. To build teamwork among project team.

8. To handle design for Air Conditioning & Mechanical Ventilation System and to ensure clients' requirements are met.

9. To attend project meeting and to coordinate with clients, consultants, main contractors and sub-contractors when necessary.

10. To forecast and anticipate possible issue for projects and to eliminate potential risks.

11. Planning of manpower and work arrangement with engineers and site person in charge.

Requirements:

1. Preferably Engineer specialized in Engineering - Mechanical or equivalent.

2. At least 5 Years of working experience in the related field is required for this position.

3. Energetic, self-motivated, good problem solving skills.

4. Willing to learn, positive and good attitude.

Summary

The Program Manager is responsible for share our determination to deliver our vision of being the worlds most admired air and travel services provider. The incumbent will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the program manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.

Duties and Responsibilities

• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Live and champion dnata’s Environment Sustainability Framework, meeting our commitment to our three priority focus areas; to reduce emissions, consume responsibility and protect wildlife & habitats
• Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures, and guidelines at all times
• Understand and adhere to dnata policies, governance, and legal guidelines, ensuring given projects are in full compliance; to protect and maintain shareholder / brand value
• Strategize, implement, and maintain program initiatives that adhere to organizational objectives
• To oversee and/or lead multiple initiates simultaneously through all four project management phases (planning, build-up, implementation, and closeout, ensuring program goals are reached
• Develop program assessment protocols for evaluation and improvement
• Meeting with stakeholders, senior leadership to discuss program status and goals
• Manage budget and funding channels for maximum productivity
• Pro-actively manage and resolve program challenges, time slippage, scope creep, quality issues, and people
• Establish and maintain relationships with relevant stakeholders, providing regular updates on program status and goals; whilst holding project team members accountable to ensure that projects adhere to scope, schedule, and budget
• Consistently project a professional, confident, controlled and customer service focused attitude and demeanour
• Promote and personally invest (through our Volunteer Day Programme) in dnata4good, our employee-driven initiative that recognises the communities we serve by supporting charities and community development projects that align with our charitable pillars
• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• Bachelor’s degree and/or equivalent experience and/or relevant professional qualification (such as PMP, PRINCE2, Six Sigma)
• Advanced project control system skills; including a high competency in all Microsoft Office applications
• Highly organised with the ability to multi-task including expert and seamless time management skills
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Outstanding influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective stakeholder management best practice and managing expectations
• Strategic mindset to be able to align the projects with dnata’s broader strategic objectives, understanding big picture and long-term goals.
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills, working with all levels of management
• Spoken and written fluency in English is mandatory; spoken and written fluency in Mandarin (as a second language) would be preferred.
• Possesses a valid international driver’s licence (airport, air-side drivers’ licence would be an advantage)
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

We are searching for an Assistant Manager/Section Manager, Rostering! You will be part of the (Flight and Crew Rostering) team and will be the providing operational support to Crew Rostering. You will work closely with Crew Operations, Network Planning, IOCC, Cabin Services team, IT, HR, Flight Ops, Ground Operations to meet operational performance standard, crewing of all flights and non-flight duties, while adhering to regulatory requirements.

Job Description

Crew Planning Management

• Ensure that the crewing requirements for each aircraft type is met
• Ensure ANR Compliance in rostering
• Support inaugural flight crewing arrangements, liaising with appointed GHA where required
• Manage leave liability and administrate annual leave exercise.
• Ensure productivity and operational levels are consistently maintained
• Work with Training to support efficient planning of attendees;
• Work with SEP to plan and roster recurrent training classes;
• Ensure timely roster publication, and adherence to established FRMS guidelines;
• Ensure unit costs are minimized and efficiencies are increased wherever possible, both within and across departments. Key performance indicator is cabin crew flying hours, and on-time roster publication
• Provides direction to his/her direct reports, as well as coaching and development, in order to motivate and to keep the team continually engaged
• Support improvement/enhancement projects on rostering system
• Support charter flight crewing arrangements

Crew Operating Pattern (COPs)

• Work with Planning and Administrative Services to finalize the COPs for scheduled flights, inaugural flights and charters.
• Ensure that COPs are reviewed and revised if necessary due to ad-hoc / scheduled changes in a timely manner
• Coordinate with Travel Agency for airfare as well as apply crew visa, when required.
• Set up Crew Rostering system to capture required complement.

Operations Management

• Manage crew queries/feedback and ensure timely follow-up on issues raised.
• Update crew via CSC & Workplace post

Adherence to Regulatory Standards

• Ensures cabin crew rosters are compliant with the ANR and ANO, and also meet with other regulators’/legislated requirements.
• Required to liaise with civil aviation authorities, internal and external auditors, and assists in the preparation for such audits, as well as to implement corrective actions.
• Implementation of ANR rules changes in Crew Rostering System progressively

Others

• Support Crew briefing at induction and graduation
• Perform any other ad-hoc duties as assigned
• Liaised with other system providers to set up rostering system requirement for test run review
• Investigate OR and updates AQD

Requirements:

• Bachelor’s Degree in Management / Business or any relevant discipline
• Minimum 8 years of working experience
• Ability to work under pressure and within tight deadlines on several projects
• Excellent communication skills and experience in working with people at all levels
• Project management skills
• Enjoys and embraces change
• Computer literate, with thorough knowledge of Microsoft Office and rostering systems

Position Overview:
The Station Manager/Branch Manager serves as the official representative of Regional Airline.

Duties and Responsibilities:

1. Operational Oversight:
   • Manage and monitor the achievement of On-Time Performance (OTP) at the station.
   • Ensure station operational plans are in place and manage the opening of new stations.
   • Supervise station support functions, including HR Operations, DCS, station equipment, infrastructure, materials, and COA compliance.
2. Safety and Security:
   • Conduct regular safety, security, and service meetings with local entities and submit reports to the Head of Station Production & Performance.
   • Implement and monitor a Local Emergency Response Plan (LERP) and delay management in line with ISO 9001:2015 and government regulations.
   • Provide risk mitigation strategies for medium-level safety/security concerns.
3. Ground Handling Coordination:
   • Supervise and monitor Ground Handling Agent (GHA) performance and ensure alignment with SLAs and SGHAs.
   • Validate and monitor COA holders' certifications and register new GHA personnel as required.
   • Ensure new procedures, notices, and manuals are communicated to GHAs.
4. Cargo Operations:
   • Oversee and evaluate cargo handling activities, ensuring compliance with regulations and no delays.
   • Coordinate with internal divisions for handling special cargo and liaise with regulators for adherence to standards.
5. Refueling and Maintenance:
   • Supervise refueling activities, ensuring accuracy in fuel orders and proper documentation by ground engineers.
   • Coordinate with stakeholders for maintenance and availability of Ground Support Equipment (GSE).
6. Cost Management:
   • Ensure cost efficiency and effective budget management for station operations.
   • Monitor and control financial activities, including ticket sales and other station-level revenues.
7. Auditing and Reporting:
   • Serve as an auditee/Management Representative (MR) during audits and implement corrective actions.
   • Prepare and submit performance, SLA, and financial reports to the direct supervisor.
8. Training and Development:
   • Coordinate training for station personnel, including COA training in collaboration with the Ground Operations Training Unit.
   • Maintain and monitor training records for GHAs.

Authority:

1. Decision-making on operational safety and security issues affecting ground handling at the station.
2. Coordination with internal divisions and external stakeholders to resolve station-level challenges.
3. Submission and management of station budgets, equipment needs, and training plans.
4. Supervision of SGHA/SLA implementations and recommendations for new partnerships.
5. Management of delay codes and reporting irregularities (IReg) for corrective action.
6. Authorization of updates to IT systems and operational tools to improve efficiency.
7. Liaison with regulators and authorities for cargo handling and other compliance matters.

Key Performance Indicators (KPIs):

1. OTP Achievement: Percentage of flights departing/arriving on time.
2. Safety Compliance: Number of safety incidents reported and resolved.
3. SLA Adherence: Evaluation of Ground Handling Agent performance.
4. Budget Efficiency: Cost management effectiveness.
5. Cargo Performance: Compliance with regulations and reduction in cargo-related delays.

Requirements:

• Education: Bachelor’s degree in Aviation Management, Business Administration, or a related field.
• Experience: Minimum 5 years of experience in ground handling or station management roles.
• Skills:
  • Strong organizational and problem-solving abilities.
  • Excellent communication and stakeholder management skills.
  • Proficient in aviation software and tools related to ground operations.
• Certifications: Familiarity with ISO 9001:2015, safety management systems, and GHA training certifications.

Summary

The Senior Program Manager is responsible for share our determination to deliver our vision of being the worlds most admired air and travel services provider. The incumbent will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the program manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.

Duties and Responsibilities

• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Live and champion dnata’s Environment Sustainability Framework, meeting our commitment to our three priority focus areas; to reduce emissions, consume responsibility and protect wildlife & habitats
• Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures, and guidelines at all times
• Understand and adhere to dnata policies, governance, and legal guidelines, ensuring given projects are in full compliance; to protect and maintain shareholder / brand value
• Strategize, implement, and maintain program initiatives that adhere to organizational objectives
• To oversee and/or lead multiple initiates simultaneously through all four project management phases (planning, build-up, implementation, and closeout, ensuring program goals are reached
• Develop program assessment protocols for evaluation and improvement
• Meeting with stakeholders, senior leadership to discuss program status and goals
• Manage budget and funding channels for maximum productivity
• Pro-actively manage and resolve program challenges, time slippage, scope creep, quality issues, and people
• Establish and maintain relationships with relevant stakeholders, providing regular updates on program status and goals; whilst holding project team members accountable to ensure that projects adhere to scope, schedule, and budget
• Consistently project a professional, confident, controlled and customer service focused attitude and demeanour
• Promote and personally invest (through our Volunteer Day Programme) in dnata4good, our employee-driven initiative that recognises the communities we serve by supporting charities and community development projects that align with our charitable pillars
• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• Bachelor’s degree and/or equivalent experience and/or relevant professional qualification (such as PMP, PRINCE2, Six Sigma)
• Advanced project control system skills; including a high competency in all Microsoft Office applications
• Highly organised with the ability to multi-task including expert and seamless time management skills
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Outstanding influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective stakeholder management best practice and managing expectations
• Strategic mindset to be able to align the projects with dnata’s broader strategic objectives, understanding big picture and long-term goals.
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills, working with all levels of management
• Spoken and written fluency in English is mandatory; spoken and written fluency in Mandarin (as a second language) would be preferred.
• Possesses a valid international driver’s licence (airport, air-side drivers’ licence would be an advantage)
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Job Description & Requirements

1. Formulate and provide directives for Production Department in meeting organization's goals and committed to Quality Management System.
2. Accountable with the assigned factory sections in terms of production, New Model Development, Customer Service and Support, Supplier and Materials Management, Logistics and Transportation.
3. Analyze section profit/loss of projects and providing cost control and cost effectiveness strategy.
4. Provide production & material planning in ensuring production efficiency and on time delivery.
5. Ensure effective control of machine up/down time and well scheduled and optimized planning in machine / work-center load.
6. Manpower balancing and deplaoyment strategy with manpower skill set.
7. Continuous improvement program to ensure productivity, cost and quality effectiveness, general housekeeping and safety.
8. Formulate, identify and conduct management / training workshop to initiate / facilitate staff in aligning organizations missions and objectives and actions plans.
9. Support other function activities within the company to achieve the overall business goals and objectives.
10. Implement process improvement.
11. Authorize the appropriate use of performance monitoring and statistical techniques.
12. Ensure and coordinate the implementation of risk assessment and risk contol of medical devices.

Requirements:

• Preferred to have Diploma / Degree in Mechanical / Precision Engineering or equivalent.
• Minimum 6 years in a Manufacturing environment (preferably in Precision Engrg / Sheet metal industry) and with at least 4 years of supervisory capacity.
• Exposure with involvement in newly factory, product / process set-up is much preferred.
• In-depth understanding of manufacturing cycle and good budgeting control.
• Strong leadership with good analytical and problem solving skill, as well as dynamic in planning and result oriented.

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

• Manage the Frontline staff in the assigned terminal
• Provide leadership, motivate and lead the staff in the terminal
• Work closely with HR and Operations Executive on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potential and achieve sales targets
• Monitor, discipline and counsel staff on their sales performances and work conduct/behaviour

1. Knowledge of the products
2. Sales Skill
3. Serving attitudes
4. Complaint Handling
5. Team work
6. Keep rules and regulations
7. POS handling

• Schedule the team roster to maximize sales with matching the traffic trend
• Confirm the team roster of the terminal
• Set the commission scheme with OPM and monitor commission payouts
• Proposal and working with internal teams to increase sales, such as promotions
• Report sales and plan to archive the target

1. Yearly sales report and forecasting
2. Half-year sales report and forecasting
3. Monthly sales report and forecasting

• Handle and resolve customer’s complaints and work closely with CS team
• Review stock levels and work closely with logistics dept.

1. Monitor replenishment process and ensure adequate stock level
2. Ensure minimum out of stocks inconvenience for customer to maximum sales opportunities

• Ensure pleasant, attractive and safe environment in store

1. Review visual merchandising in store and work closely with VMD team
2. Ensure products are displayed in safe manner
3. Report to Managing Director for accidents in store

• Responsible for the strict adherence to all established operational policies and procedures

1. Establish policies and procedures relating to operation and ensure its adherence by all frontline staff
2. Work closely with security team on STEB & LAGS regulations

• Work closely with MD team to communicate with vendors
• Work closely with Marketing team to plan promotion
• Work closely with Finance team to ensure proper handling cash in store
• Operational Processes and Standard Operating Procedures (SOP) maintenance and updates

Working Hours:

Monday - Friday, office hours.

Requirement:

• 8 years of related work experience in retail operations, preferably in a FMCG or retail environment
• Degree in Business or Management
• Self-starter with strong business acumen and result-oriented
• Outgoing, dependable, pro-active
• Good organizing skill
• Able to lead and coach
• Good judgment and mature business skill with the ability to build trust with all levels
• Good interpersonal, able to interact with all levels
• Good organizing, project and time management skills
• Good customer service focus to internal and external customers
• Good communication and interpersonal skills

(Only short-listed candidates will be notified)

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

In this role you are required:
1. Checking in passengers and ensuring all travel documents are valid for travel
2. Service ambassador to assist and guide passengers on the use of Self- Service Kiosk and Auto Bag Drops
3. Gate handling duties including communicating with airline crews and coordinating departure and arrival activities with various departments
4. Assisting passenger who require special assistance like wheelchair and escorting services
5. Any other Ad-hoc duties assigned by your supervisor

You are best equipped for this role if you are:
1. Able to read, write and communicate in English
2. Able to commit for 6 months. Please indicate your period of availability in your resume.
3. Able to multi-task in a fast-paced environment
4. A team player with good communication skills and analytical skills
5. Comfortable with rotating shift work

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Job Title : GST Assistant Manager / Manager (Account Department)

As a GST Assistant Manager, you will oversee and manage Goods and Services Tax (GST) compliance, ensuring timely and accurate filings in accordance with regulatory requirements. Your responsibilities will include preparing and reviewing GST returns, reconciling tax data, addressing audits and notices, and advising on GST implications for business transactions. You will collaborate with cross-functional teams to ensure alignment with financial and legal standards while staying updated on evolving tax laws. The role demands strong analytical skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities:

• Oversee and ensure the smooth running of GST team.
• Review GST Report.
• Review the accuracy of the tax schemes and the supporting documents of the transactions.
• Review Compilation of GST Report.
• E-filing of GST Return quarterly.
• Conduct GST training.
• Attend to customer’s query of GST compliance issues.
• Liaise with GST consultant.
• In-charge of GST schemes renewal and preparation of ASK and schedules for audit.
• Other responsibilities assigned by the Account Manager.

Requirements:

• Tax / GST field experience of 2-4 years.
• Able to demonstrate leadership skills.
• Self-motivated and able to work in the team spirits. Eager to learn and inquisitive by nature.
• Able to multitask and meet IRAS required deadlines.
• Proficient in Microsoft office (excel, words, powerpoint, outlook).

You will be required to perform the following:

• Overall, in-charge of the project with the support of other team members (Conference, logistics, admin, sales, marketing) to ensure the success of the event.
• Drive a sound business model and manage the budget for each edition of the event and to ensure expenditure is managed efficiently.
• Work with client to establish standing operating processes (SOP) for execution of event e.g., approval process, reporting requirements, schedule of meetings etc.
• Work with client to conceptualize, design and execute curated zones for the event
• Budget management will include:
• Propose a detailed financial budget and obtain approval from the client.
• Monitor revenue and expense to ensure that the overall event is performing well financially.
• Work with the Finance department on invoicing and account reconciliation matters for both pre-and post-event.
• Ensure that all expenses processed by both core and supporting functions/departments are in compliance with SOP.
• Coordinating the various committee meetings with client/stakeholders and attending meetings with the client/stakeholders on all progress updates of works done to the lead-up of each edition.
• Liaising with 3rd party contractors working e.g., venue provider, exhibition stand builder, etc, or any other providers contracted by client directly, to drive the overall success of the event.
• Incorporating the sustainability aspects of organising events and actively propose areas on how carbon footprint can be reduced.
• Should there is any direct or indirect issues e.g., venue or event production-related, during the contractual period, you shall be responsible to rectify these issues.
• Conduct and record meetings with client as and when required.
• Client liaison and servicing.

Requirements:

• Degree or Diploma holder.
• Preferably with 3 years of experience in related field, applicants with no experience may apply too.
• Proficiency in MS Office.
• Possess experience in organising a virtual and/or hybrid event preferred.
• Strong presentation, interpersonal, communication skills with client-service orientation.
• Possess good planning, organisational and multi-tasking skills.
• Possess good communication & negotiation skills.
• Possess a positive attitude and high standards in work ethics & personal integrity.
• Good time management skills with the ability to prioritise, work under pressure and meet deadlines.
• Ability to work in a fast-paced and highly cross-functional organisation.
• Possess good working attitude and willing to learn.