Total 3,706 service centre manager job vacancies in pas wisma geylang serai

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

Roles & Responsibilities

• Receiving installation, testing, commissioning, and service schedule instructions from the Project Supervisor/Manager.
• Preparing to attend installation and service jobs, which involves contacting customers and landlords to schedule installations and service requests, and organizing the necessary project equipment, spare parts, and safety gear.
• Diagnosing and isolating faults, communicating with customers about the cause of the issues, and outlining corrective actions.
• Resolve faults by replacing defective components, readjusting system settings, and reinforcing end-user training for proper equipment usage.
• Escalate unresolved project issues to the supervisor for further guidance and action.
• Coordinate and schedule site testing with the main contractor, subcontractors, and customers as required.
• Manage and account for company-issued assets, including tools, laptops, vehicles, intellectual property, and more.
• Report on any follow-ups regarding outstanding service jobs and submit weekly timesheets.
• Participate in all job-related training to stay informed about the solutions offered by the company.

Requirements:

• Skilled in interpreting blueprints and schematic drawings.
• Capable of climbing ladders and proficient in the operation of handheld power tools.
• Strong communication skills with a commitment to delivering exceptional customer service.
• Possess a valid driver’s license and demonstrate the ability to operate fleet vehicles safely at all times

• Plan and execute building maintenance and operational programs for all facilities.
• Manage and handle all client contracts, including contractors and sub-contractors for various maintenance items, activities, and tasks.
• Manage and handle all A&A works, including preparing technical and economical offer, planning resources, and executing the job within the required deadline.
• Coordinate and enact site safety & quality programs, while making sure safety & quality policies are maintained.
• Ensure the efficiency and operational capacity of the BMS/IBMS systems.
• Prepare operation reports, maintenance budgets, and provide related analysis.
• Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met.
• Handle all the facilities planning, resource deployment, and cost estimations for equipment and facilities.
• Manage, handle, and supervise all facilities engineers and technicians, provide guidance and mentorship as well as orientation for new recruited staff.
• Develop various facilities maintenance schedules while managing and resolving all maintenance issues.
• Attend regular meetings with customers as well as internal departmental briefings.
• Prepare and file all relevant reports with the government and regulatory authorities as well as for internal company auditing purposes.

REQUIREMENT

• At least 5 years of professional work experience in Facility Maintenance.
• Good understanding of maintenance environments, corrective, preventive and predictive maintenance procedures.
• Experience in maintenance/troubleshooting of Building Maintenance System (BMS), Extra Low Voltage systems (ELV), DDC/PLC programming and SCADA design & operation.
• Experience in serving multiple customers.

QUALIFICATION

• Degree / Diploma in Engineering / Facilities Management) or any other relevant discipline from a reputable local or foreign university or polytechnic.
• Certification in Facilities Management will be an added advantage.

1. Responsible for company compliance, office affairs and WPOL, EPOL work pass system, and full set HR for all the Foreigners Pass Applications.

2. Provides administrative support for the Managing Director.

3. Prepare Employment Contract/ Payrolls/handle worker matter.

4. Remind the Managing Director of important tasks and deadlines.

5. Perform ad-hoc duties when required by the Managing Director.

6. Assist in Chinese clients’ PPT/ Proposals and be fluent in English and Mandarin for all the relevant documents, projects, contract.

7. Prepare Project Claims at the month end.

8. Basic Payrolls/Basic Account.

9. All Site Matters, Project, and Managing full set HR matters & Daily matters as instructions from the Management Team.

1. Responsible for company compliance, office affairs and WPOL, EPOL work pass system, and full set HR for all the Foreigners Pass Applications.

2. Provides administrative support for the Managing Director.

3. Prepare Employment Contract/ Payrolls/handle worker matter.

4. Remind the Managing Director of important tasks and deadlines.

5. Perform ad-hoc duties when required by the Managing Director.

6. Assist in Chinese clients’ PPT/ Proposals and be fluent in English and Mandarin for all the relevant documents, projects, contract.

7. Prepare Project Claims at the month end.

8. Basic Payrolls/Basic Account.

9. All Site Matters, Project, and Managing full set HR matters & Daily matters as instructions from the Management Team.

Customer Service Executive

Working Hours:

• Monday to Friday: 8:30 AM to 5:30 PM
• Saturday: 10:00 AM to 2:00 PM

Role Overview:
As a Customer Service Executive, you will be at the forefront of delivering excellent customer support. Your primary responsibility will be to ensure seamless communication with customers, resolving inquiries, and addressing issues in a timely and professional manner. You will play an integral role in managing the order lifecycle and driving customer satisfaction.

Key Responsibilities:

• Act as the first point of contact for customer inquiries, providing clear and effective responses to ensure quick resolution of issues.
• Cultivate and nurture strong customer relationships, aiming to increase loyalty and satisfaction.
• Manage the entire order management process, including creating quotations, confirming orders, and coordinating delivery with the operations team.
• Provide training and product usage guidance to customers as needed.
• Conduct quality control checks to ensure that all customer requirements are fully met.
• Work closely with internal teams to gather customer feedback and identify areas for service enhancement.
• Generate and share reports that provide insights into customer needs, feedback, and performance metrics to help improve service delivery.

What We’re Looking For:

• A proven track record in customer relationship management, technical training, or project management roles.
• Strong problem-solving skills, with experience in managing complex customer requests.
• A natural leader who can coordinate cross-functional teams to deliver exceptional service.
• Technically adept with proficiency in Microsoft Office Suite and IT systems, including troubleshooting and network setup.
• A skilled communicator, capable of interacting with senior management, team members, and customers with ease.
• A results-focused individual who thrives on achieving service excellence.

Desired Qualifications:

• Experience in the medical device industry or related fields is a bonus.
• Technical expertise in systems integration, operational excellence, or customer training.
• Relevant certifications in project management, customer service, or technical disciplines.

Why Join Us?

• Be part of a forward-thinking, expanding company dedicated to healthcare innovation.
• Work alongside a skilled team and leverage state-of-the-art tools to make a tangible impact.
• Enjoy a competitive salary and a structured work schedule that supports a healthy work-life balance.
• Contribute directly to operations that support the healthcare sector in meaningful ways.

Speak Vietnamese if can as our Staff and customers majority are Vietnamese.

- Must be able to work nights shift and on weekends.

- Recruiting, training and supervising staff.

- Managing budgets.

- Ensuring compliance with licensing, hygiene and health and safety legislation.

- Overseeing stock levels and ordering supplies.

- Handling customer feedback.

- Preparing and presenting staffing/sales reports.

- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.

- Making improvements to the running of the business and developing the restaurant.

· Identify new business opportunities and channels by prospecting for potential customers and partners

· Acquire relevant product knowledge and market information about the product range.

· To promote our products/solutions to new clients

· Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota

· Attending to inquiries, preparing sales proposals, negotiating and closing agreements

· Have a ability to withstand pressure to complete the scheduled sales

· Provide accurate forecast and activity reports to management

· Min 4 years experience

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $4500-$8000

Job Overview: We are seeking an experienced and dynamic Manager of Research & Consultancy to join our research team and drive innovative solutions for our clients. The successful candidate will oversee complex research projects, develop strategic partnerships, and contribute to the growth of our consultancy practice.

Key Responsibilities

1) Strategic Leadership:

• Assist the Department Head in developing and implementing the Singapore Capital Markets research strategy that is aligned with organisational goals
• Identify emerging trends and opportunities in the Singapore capital market to inform research direction

2) Project Management:

• Manage the Singapore Capital Markets database
• Ensure timely and meticulous updating of deals and integration with JLL’s global database platformIdentify and analyse investment trends including capital flows and profiles of buyers and sellers
• Oversee multiple high-value research projects simultaneously
• Ensure timely delivery of high-quality research outputs and client deliverables

3) Team relationship and management:

• Collaborate with a team of local and regional researchers and consultants
• Foster a culture of innovation, collaboration, and continuous improvement

4) Client Relationship Management:

• Build and maintain strong client relationships
• Support JLL’s internal and external clients on their business needs/requests
• Act as the primary point of contact for the Singapore capital market research

5) Business Development:

• Maintain the Singapore property investment market slides (quarterly basis) to support the larger Singapore business
• Support media enquiries/press releases on the Singapore property investment market
• Identify and pursue new business opportunities
• Contribute to proposal development and pitch presentations

6) Thought Leadership:

• Produce and present research findings at industry conferences and events
• Author, independently or jointly, white papers, occasional market commentary including blogs to profile the Singapore capital market business

7) Methodology and Quality Control:

• Ensure the use of robust research methodologies across all projects
• Implement and maintain quality control processes

8) Financial Management:

• Meet or exceed revenue targets for the research & consultancy

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Economics, Data Science, Real Estate)
• 3-5 years of experience in research consultancy
• Proven track record of managing large-scale research projects and teams
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Deep understanding of research methodologies and best practices
• Demonstrated ability to build and maintain client relationships
• Experience in business development and proposal writing
• Proactive, Detail-Oriented, and Professional / Excellent work ethic,
• A willingness and desire to take a leadership role
• Proficiency in Microsoft Office, including MS Word, MS PowerPoint, and MS Excel

Skills:

• Strategic thinking and planning
• Team management
• Project management
• Client relationship management
• Data analysis and interpretation
• Advanced proficiency in research tools and software
• Strong writing and editing skills
• Financial acumen

This job description outlines the key aspects of the Manager of Research & Consultancy role. It can be tailored further based on the specific needs of the organization, industry focus, or any particular emphasis desired for the position.

About Us

LIGHTING & SOUND DISTRIBUTION is a leading provider of Audio Visual and Lighting solutions, specializing in creating exceptional experiences for events, conferences, and installations. Our team is committed to delivering high-quality service and cutting-edge technology to meet the diverse needs of our clients.

Position Overview

We are seeking a highly organized and proactive Service and Logistics Coordinator to manage the logistics, installation, and servicing of AV and lighting equipment. This individual will play a key role in ensuring the smooth execution of projects, from delivery and setup to post-service support.

Key Responsibilities

• Coordinate the transportation, delivery, and installation of AV and lighting equipment for events and projects.
• Work closely with the technical and sales teams to ensure all equipment is in good working condition and meets the specific needs of each project.
• Track and manage inventory levels, ensuring that all equipment is accounted for and maintained.
• Provide customer service support by handling any issues related to equipment or installations, ensuring prompt and efficient resolutions.
• Organize and schedule maintenance and repairs for equipment, liaising with vendors and service providers as necessary.
• Maintain and update records related to equipment servicing, logistics, and inventory.
• Assist with event setups and breakdowns, ensuring all equipment is ready and functioning properly.
• Ensure compliance with safety and industry regulations during installations and service calls.

Key Qualifications

• Proven experience in logistics, service coordination, or related fields, preferably within the AV or lighting industry.
• Strong understanding of AV and lighting equipment, including setup, troubleshooting, and maintenance.
• Excellent organizational and time-management skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Strong communication and interpersonal skills.
• Proficient in using logistics and inventory management software.
• Valid driver’s license and the ability to operate delivery vehicles (if required for the role).
• A proactive problem-solver with attention to detail.

Preferred Skills and Experience

• Knowledge of AV equipment brands and the latest industry trends.
• Previous experience in coordinating large-scale events or installations.
• Experience working with clients to address specific service requirements.
• Ability to work flexible hours, including weekends or evenings for event-related tasks.

Why Join Us? At LIGHTING & SOUND DISTRIBUTION, we offer a dynamic work environment, a collaborative team, and the opportunity to work with cutting-edge AV and lighting technologies. As a Service and Logistics Coordinator, you will play an essential role in ensuring our projects run smoothly and our clients receive the highest level of service.

How to Apply If you are passionate about AV and lighting, and possess the skills and experience we’re looking for, we would love to hear from you.

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Responsibilities:

• Familiarity of ship owners' and shipyards' working procedures and environments
• Willing to work in local and foreign shipyards as well as in anchorage environments at irregular hours, including weekends, public holidays, and overnights, depending on vessel schedule
• Capable of inspecting, troubleshooting, and performing full maintenance on the ship's navigation equipment and main engine remote control system

Requirements:

• Relevant marine / mechanical / engineering qualification
• Sound knowledge in pneumatics / electrical control engineering
• Hands on experience in Marine Automation
• Those with minimum experience or education level will be consider for Technician

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Location: Remote (weekday), On-site (weekend)
Hours: 2 weekdays + 2 weekends = 32 hours

Company Overview

Glyph Community is a dedicated children's charity committed to improving the lives of young individuals through engaging activities and programs.

Position Overview

We are seeking a Community Associate to support our educational programs. This part-time role combines teaching, administrative duties, and family communication. You will update lesson materials, manage family communication, and teach weekend classes.

Responsibilities

Daily Tasks (4 hours/week):

- Regular family follow-ups and answering queries (WhatsApp Business)

- Maintaining attendance and managing activity records (Excel)

Weekly Tasks (4 hours/week):

- Updating lesson slides (PowerPoint)

- Managing volunteer registration and attendance (Giving.sg / Excel)

- Updating CRM in HubSpot

Monthly Tasks (6 hours/month or ~2 hours/week):

- Reviewing and updating curriculum slides (PowerPoint)

- Designing and sending the monthly family schedule (Canva)

- Administrative upkeep, including attendance tracking (Excel)

Weekend Tasks (16 hours/week):

- Teaching classes and managing activities

- Volunteer briefing

- Overseeing student attendance and feedback collection

- Centre opening, clean up and closing

Qualifications

- WhatsApp Proficiency: Comfortable with WhatsApp and WhatsApp Business

- Teaching Experience: At least 1 year of experience teaching children, with PowerPoint skills for lesson development

- Excel Competence: Able to manage attendance sheets and basic program agendas

- Organized & Communicative: Strong organizational skills and proactive communication during working hours

- Suitable Workspace: Quiet, dedicated home office space

- Commitment: Able to commit to 2 weekdays and 2 weekend per week (other arrangements can be discussed)

How to Apply

To apply, please send your resume and a brief cover letter to [email protected].

The interview process will begin with an online interview, followed by a hands-on volunteering session to give you an understanding of our on-the-ground operations. Upon successful completion of both stages, a final online interview will be conducted. The entire process is expected to take 1 to 2 weeks.

Locations

Boon Lay Centre: 189 Boon Lay Dr

Marsiling Centre: 182A Woodlands St 13

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire IT Service Management Officer (SMO) - Messaging. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Job Description – IT Service Management Officer (SMO) – Messaging

You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your 'hands-on' knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

Responsibilities

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Responsible for supervising an accounting team in maintaining the books of a subsidiary, as follows:

Accounts Receivables

· Ensure that invoices are billed to customers in a timely and accurate manner, as well as in accordance with the

Financial Reporting Standards (FRS) and company policies.

· Ensure that GST is applied correctly to the invoices and outgoing recharges

· Check accuracy of data entries

· Monitor monthly bad debt provision amount and propose write-off when required

· Supervise month end closing of AR ledger

Accounts Payable

· Process/review suppliers’ invoices and staff claims (ensure proper supporting documents/approval in accordance

with company policies and accuracy of data entries)

· Supervise the monthly closing of AP ledger including preparation of relevant AP journals

· Prepare expense reports and analysis of accounts

· Review monthly reconciliation of AP relevant GLs and statement of accounts

Financial and management reporting

· Assist in the monthly close and timely preparation of financial reports, head office reports, budgets/forecasts,

performance management reports as well as variance analysis. This includes hands-on tasks such as

preparing/checking of accounting entries and supporting documents.

· Prepare/review audit schedules, intercompany and bank reconciliations

· Support the development of business plans, forecasts and risk analysis and communicate business information

effectively to business owners

· Develop, update and enhance data dashboards to provide timely insights as required by the business owners

· Assist in the timely preparation of financial statements and tax returns in compliance with FRS, Company’s Act

and tax regulations

· Review and submit GST and withholding tax returns

· Prepare and submit government surveys and statistical returns

· Handle corporate secretarial and treasury/banking related matters

Others

· Ensure both internal and external customers are served promptly and effectively

· Oversee accounting procedures and internal controls (implementing, monitoring, enhancing) and ensure that strong internal controls and processes are in place

· Review and streamline existing workflows and processes to improve documentation and efficiencies

· Take charge of finance related projects

· Liaise with external auditors and tax agents on queries

· Any other duties as assigned

Requirements:

· Degree in Accountancy or ACCA equivalent with at least 3 years of relevant working experience

· Detailed oriented, meticulous, proactive, highly motivated and independent

· Good team player with strong interpersonal, communication and analytical skills

· Ability to adapt to fast paced environment

· Resilient and work well under pressure and time constraints

· Prepared to work beyond normal office hours to meet deadlines

· Advanced proficiency in MS Office, especially MS Excel

· Prior experience in Globe 3 will be advantageous

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

1. Planning and scheduling manpower for day-to-day operations
2. Follow up and keep an update to customer request and feedbacks
3. Work closely with the sales manager and providing accurate schedule to them
4. Send out reminder text/call to customer daily
5. Resolving daily situation if any
6. Responsible for staff performance & discipline
7. Tabulate worker OT and submit to HR monthly
8. Prepare and compile monthly reports to relevant client
9. Prepare new staff on-boarding and off-boarding
10. Monitor training and development needs
11. Other related duties as assigned

Job Description & Requirements

Must be digree holder & WSHC certificate.

Able to handle project. and submit quotation for tender.

able to communication ministry of manpower (MOM) and Building and construction authority (BCA) Officer.

must have Bizsafe level 1 and level 2 certificate.

driving license 2A & class 3 and class 4

minium 7/8 yeras experince in singapore

microsoft office skill.

Job Responsibilities:

• Process and follow up with day-to-day administrative support on customer order processing and billing all related as well, service providers and internal functions.
• Execute timely shipping arrangements with overseas’ customers and local hospitals/customers as well, forwarders or respective service providers & related functions.
• Coordinate with customers via emails and phone, receive requirements from customers and feedback to customers in time and keep tracking.
• Generate billing invoices and shipping documentations (e.g. packing lists, commercial invoices and others) depending on customs and customer requirements for local and overseas export shipment.
• Coordinate and follow-up on new customer’s requirement.
• Process and follow-up on RGA and product complaints for product replacement or credit transaction.
• Process CN (Credit notes) and DN (Debit Notes) requisition for required transactions.
• To communicate with customers and follow up with the advance payments/outstanding payment. To upload tax invoices into SG hospital panel for payment etc.
• To coordinate/Liaise with forwarders and warehouse for all outgoing shipments/samples shipments/SG deliveries.
• Monitor local safety stocks for local hospitals. Timely reporting with monthly inventory status/ageing report for local SG hospitals.
• Preparation of L/C bills of exchange & Bank documents for submission and negotiation of L/C to the bank up to the funds received from customers.
• Working closely with sales & RA on the target distribution countries to ensure customers’ orders comply with local regulatory requirements.
• Process the POs and shipments for FTZ drop shipments for BIOXIN, Raise PO to BIOXIN upon receipt of orders from customer, follow up and coordinate with BIOXIN/Vendor for the timeline schedule to ship to customer.
• Communicate with vendors on purchasing of non-production materials. Follow up to ensure that the purchased items arrived on time in order to meet Customers’ needs.
• Generate and process the Weekly cycle count list to store.
• Set up/update the WI/SP processing flow for planning/store related. Quality system maintenance - departmental documentations/records improving and upgrading.
• File all correspondence to comply with SOP and WI.
• Take charge of the customers and ensure the smooth operations of the order delivery to customers.
• Chase AR outstanding payment for SG local hospital as well as overseas LC.
• Upload the AR tax invoices + support Dos to SG local hospitals NHG AP direct panel/website for payments. Government panel/website required ‘singpass’ to access and upload.
• To support all the internal and external audit for Customer Services, Purchasing and Store. To support for all filing to be done in Singapore for auditing. Examples: to match the signed packing lists with tax invoices/shipping documents. POs/correspondence etc for audit requirement.
• Perform any other ad-hoc duties as requested by Customer Service Manager.

Job Requirement:

• Minimum GCE A level, university, Post-graduate education.
• Experience in orders processing & fulfilment, international logistics, shipping and L/C documentation.
• Experience in a customer service role.
• Excellent telephone manner.
• Passionate about customer service.
• High level of integrity and able to work under stress and deliver work schedules.
• Good communication and interpersonal skills.
• Self-starter and independent.
• Meticulous and initiative individual.

Please send your resume in MS WORD to [email protected] indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

The General Manager supports the Senior Vice President in executing engineering responsibilities, including the identification, selection, bidding, and oversight of civil engineering projects. This role encompasses strategic planning and leadership of cross-functional teams.

(A) Essential Job Functions:

The General Manager is responsible for, but not limited to, the following:

• Strategic Leadership and Execution: Identify opportunities for business growth and expansion, develop strategies to optimize operational efficiency, and ensure alignment with the company’s global objectives and regional business needs. Contribute to the planning and estimation of civil engineering projects. Oversee the bidding processes for the company and its subsidiaries across the Asia-Pacific region, ensuring consistency with projected award values.
• Project Oversight: Review client-provided designs and technical specifications and prepare detailed tender submissions for civil engineering project bids. Collaborate with team members throughout the prequalification and bidding processes, ensuring the thorough preparation of both technical and commercial proposals.
• Reporting and Performance Optimization: Report to Tokyo Headquarters on business development matters related to civil engineering projects. Stay informed about the latest trends and developments in the Japanese market, including economic conditions and the competitive landscape.
• Team Leadership and Collaboration: Work closely with subsidiary branch leaders to identify opportunities for operational improvement and cost efficiency. Manage and lead a team at the Asia-Regional Headquarters, ensuring effective delegation, task prioritization, and smooth workflow in dynamic environments.
• Lead for large-scale construction projects valued at over USD 200 million, ensuring proper budgeting, forecasting, and cost control.
• Cross-functional collaboration working closely with subsidiary over Asia Regional and Head quarter in Japan.
• Perform any additional responsibilities as delegated by the Vice President or President.

(B) Minimum Qualifications/ Job Experience:

• Degree in Civil Engineering or its equivalent, preferably holding Professional Engineer or equivalent qualification.
• Proficient in both MS Office, MS Project and AutoCAD.
• At least 25 years working experience in Civil Engineering with at least 15 years in managing experience.
• At least 10 years of experience working on civil engineering project site and at least 10 years of experience leading multicultural and multinational project teams in construction and/or business development/bidding for civil engineering projects, with a focus on foreign countries within the Asia-Pacific region.
• Currently part of the top management team (at least General Manager position and above) in the decision-making on tender strategy in the tender process and be competitive in securing new projects for the company.
• More than 10 years of experience in major construction projects worth over 200 million USD.

(C) Knowledge/ Skills/ Abilities:

• Strong analytical and problem-solving abilities with a focus on continuous improvement.
• Comprehensive understanding of authority requirements and engineering standards applicable in the Asia-Pacific region.
• Proven working knowledge and experience as a main contractor in civil engineering projects.
• Business level Japanese skill of at least JLPT N1 or equivalent to ensure accurate communication on business development and bidding for civil engineering project with Tokyo head office in Japan.

• Provide technical support to customers on UPS,DC Systems and battery coordinate with end-users on-site
• Installation, commissioning, repair/maintenance
• Ensure safe working environment
• Provide training on start up and operational of UPS and DC systems
• Proactive follow up with maintenance contracts
• Any other adhoc duties as assigned

Requirements:

• Diploma in Electrical / Electronics Engineering or equivalent
• Min 5 Years of relevant experience in UPS and DC power industry
• Working Hours: Monday - Friday (8.30am - 5.30pm), Saturday (8.30 - 12.30pm)
• Location: Ubi
• Salary: Up to $9000
• Able to travel overseas whenever required
• Possess own vehicle
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Our client is currently looking for a MARKETING MANAGER.

Responsibilities

• Analyse sales data and channel information
• Follow and analyse market trends to position products
• Create plans to improve product line sales through marketing and sales strategies
• Develop product marketing strategies (pricing, advertising, product launching)
• Study and analyse company product
• Understand and translate product technical details and communicate with consumers and users
• Work with various teams (design, content, acquisition, product, sales) to strategize implementation
• Test marketing product features, in charge of product launches and advertisement

Requirements

• Degree in Business & Marketing or its equivalent
• Min 8 years of experience in marketing & sales related scope of work in Manufacturing industry
• Strong analytical skills and familiar with market analysis
• Familiar with product marketing tactics (e.g. integrated marketing campaigns)
• Analytical mind and strong quantitative skills
• Excellent communication skills with creativity
• Experience in handling kitchen appliances product is must
• Proficient in Japanese to liaise with Japanese speaking clients and counterparts

Thank you for your application but we regret only shortlisted applicants will be notified.

PERSOLKELLY Singapore Pte Ltd | EA License No. 01C4394 • UEN No. 200007268E

EA Reg. No. (R22104629) (MARUYAMA NARUMI)

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1. Responsible to lead the daily operation activities in warehouse and logistic departments

2. Oversee productivity and continuous improvement activities.

3. Ensure operation runs in a cost-effective way.

4. Ensure operation fulfills Company's budget, policies, and strategies and meet government bodies' requirement.

5. Provide operation solutions to management.

6. Perform any project assigned by management.

7. Maintain safety and hygiene standards in compliance with government institutions.

8. Ensure ISO & Halal compliance for all products produced.

9. Any other duties as and when assigned.