Total 12,476 service centre manager job vacancies in Singapore

Assist the Salon Manager on the day to day running of the salon, including training, sales, consulting, ordering of stock, calculating of days taking and other assigned roles. Minimum of 3 years working experience as hairstylisy, with supervisory experience preferred. Basic knowledge of English is necessary and a second language is advantageous.

1. To assist Operation Director on his daily task and to distribute his instruction to the relevant department.

2. To control entire movement of all the workers.

3. To check and ensure all suppliers' PO before sending out.

4. Get quotation from supplier -invitation to quote

5. To check and source supplier for needed material.

6. To assign purchaser to prepare submission document for expl. Workers list & RA.

7. To assign site show round & tendering to Project Manager.

8. To assign draftsman to do new poject shop drawing & relevant calculation.

9. T prepare quotation with bill of quantity (BQ) for various project eg: meter installation project, customer

requirement & defect work quotation

10. To prepare & submit certificate of completion form (ob handover form)

11. Assist sales manager on the submission, design, proposed material for his project

12. To check and double confirm on the daily work schedule after assigned by the subordinate

13. To attend call from customer requirement to prepare quotation & pass to account to submit

14. To attend enquires of our product & pricing

15. To handle calls from customer in regards of the defect work and assign accordingly

16. To prepare defect work after completion send photos of site installation if required customers

17. To assign email correspondence of all project defect work

18. To oversee all the transport, arrangement of the transport and arrange for the monthly servicing

19. To assign transport for all project, defect work & unwanted material collection

20. To submit the workers list, risk assessment, relevant documents, shop drawing, as-built drawing, comments from

LEW drawing, submission of catalogue & sample, collection of sample light

23. To coordinate all project's issue, submission documents, e-mail correspondence, requirement (eg: request for AutoCAD drawing, approval material list) Additional work cost prepare work schedule

24. To prepare master manpower planning schedule on 3 month in weekly basis for review the work progress &

manpower status result to up-growth planning

25. Monthly meeting with site supervisor for sit issue and progress and nos of active days or month in service

26. To ensure store is preparing the in & out materials form and update accordingly when needed

Our client is a very well-established MNC.

In view of their expansion, they are now looking for a high calibre professional to join them as:

Human Resource Manager

Responsibilities:

• Lead a HR team in HR Management, HR Development and provide leadership to HR team
• Drive HR process improvements; identify and develop HR strategies and plans to support the company’s vision, strategy and culture.
• Oversee the manpower planning, talent management and succession planning function.
• Responsible for HR and Recruitment budget.
• Understands industry and business in order to provide strategic business partnership.
• Act as change agent. Provide subject matter expertise and education on effective change management.
• Ensure compliance with Group HR policy, Local labour law and industry HR standards

Requirements:

• Bachelor's degree in Business, HR Management or equivalent.
• Ability to travel as needed
• Excellent interpersonal & communication skills
• At Least 5 years HR experience

• Take charge of payroll processing and payroll management to ensure all mandatory legislative requirements are complied with.
• Handle Work Pass applications, renewals and other employment-related required applications.
• Generate various HR reports required for internal and external submissions.
• Provide support to HR Manager to run the day-to-day HR operations from recruitment to liaising with government agencies and statutory boards (e.g., MOM, IRAS, CPF, Law Society) on all sorts of HR-related matters.
• Any other matters/projects that the management may require assistance with from time to time.

Requirements:

• Diploma or Degree in Human Resources or Business Management or equivalent
• At least 8 years of payroll experiences in leading role
• Strong analytical, organizational and problem-solving skills
• Good team player with strong communication skills
• Good command of written and spoken English
• Good knowledge of statutory regulations and regulatory requirements
• Proficient in Microsoft Office applications particularly in Excel and Word

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence)

122

• Handle the regional procurement team in their day-to-day activities.
• Responsible for placing supplier agreements in consideration of sales and operations requirements.
• Create and expand relationships with existing and new suppliers and perform research on market development on suppliers.
• Manage all rate negotiations with the suppliers and explore other opportunities to make optimal use of the suppliers’ portfolio.

Requirements:

• Diploma in Logistics and Supply Chain Management or equivalent
• At least 5 years of procurement experience in container shipping (shipping/freight forwarding).
• Strong market knowledge in sea freights and transportation.
• Proven leadership skills with good negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Our client is actively searching for a Manager, Centre for Healthcare Innovation to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

Reporting to the Director, the Manager / Assistant Manager will build synergy as one CHI team - collaborate closely with and leverage the collective expertise, capabilities, and resources of complementary units within CAPE, CANS and CHA and the network of CHI’s industry partners. He/she must be able to lead and build synergy as a CHI team member – be a positive, proactive and responsible team player and collaborate closely with teams within NHG, CHI and the collaborating centres.

• To co-lead the development and execution of an innovation roadmap / framework with the Directors of CHA, CAPE and CANS in the area of workforce transformation. To synthesise new and existing knowledge management platforms and tools and develop practical solutions for delivery of better care models. This includes prioritisation of workplans, mapping professional and community resources and building the right environment for the three collaborating centres to drive innovation adoption and knowledge translation across different spectrum of the health and social ecosystem.
• To promote a culture of innovation by creating thought leadership opportunities and focused partnerships by leveraging the expertise, resources and networks of CHI’s offices, centres and academies, and NHG Population Health Campus’ strategic partner networks. Map professional and community assets to deepen the relationship and networks to facilitate and support meaningful knowledge exchange. Participate in collective leadership discussions by engaging senior management and partners in driving change at the care, population health systems and ecosystem levels.
• To catalyse value-based outcomes and exchange of knowledge at professional co-learning platforms, involving the providers and users of the health and social care systems. To support and drive meaningful initiatives with a direct impact on patient care and population health such as improvements in health literacy and behavioural health outcomes.
• To lead the development and curation of community enabling and patient education programmes, training curriculum and learning and assessment tools to meet the needs and to build capabilities of volunteers, caregivers, residents and healthcare professionals (allied health professionals, pharmacists and nurses). This includes curriculum development, programme evaluation, continuous up-skilling of volunteer carers with the necessary knowledge and tools to equip them for leadership positions in co-creation of programmes, and integration of carers in NHG’s caring communities’ network.
• To provide a conducive environment where healthcare professionals (allied health professionals, pharmacists and nurses) and social care professionals can co-learn and co-design new healthcare innovations with the users of the healthcare system i.e. patients, advocates, volunteers and caregivers. This highlights the importance of integrating patient voices as part of the innovation cycle. It is a platform for advancing an organisational culture of delivering human-centred care and is purposefully organised and executed to engage formal workforce, informal community champions / leaders and users of the healthcare system with diverse experiences and perspectives in the change effort.
• To leverage professional expertise of the allied health professionals, pharmacists and nurses and adopt appropriate research tools and health behavioural research methodologies are used to measure the impact of professional and non-professional interventions on patients’ health behavioural outcomes. Build and sustain partnerships with relevant research institutes, academia, community partners, social service agencies and healthcare teams to widen the research impact.
• To lead the secretariat team for the quarterly Coordinating Centre Meetings (CCMs) and provide timely progress reports to ED of CHI and keep track of the workplans, timelines and major project milestones.
• To identify and leverage potential funding programmes and partners as seed funding for implementation of pilot health literacy programmes under the auspice of NHG, CHI and CHA.
• To lead and implement large scale community and professional networking events and festivals within set budgets, standard operating protocols, funding mechanisms and pre-defined timelines.
• To catalyse value-based outcomes and exchange of knowledge at professional co-learning platforms, involving the providers and users of the health and social care systems. To support and drive meaningful initiatives with a direct impact on patient care and population health.

The ideal candidate will need to have the following qualities and experience:

• Degree in business, communications, social sciences, behavioral science, psychology, social anthropology or a related field will be an advantage
• At least 5 or more years of experience in a managerial role in the healthcare, social care and/or the government sector.
• Candidate must have experience in leading teams and operating in a matrix reporting environment.
• A critical and strategic thinker with the ability to lead and influence behaviours to get work done with measurable outcomes
• Able to work effectively in a fast-paced environment, under tight deadlines and manage projects independently with minimal supervision
• Strong organisational and project management skills, with a keen eye for details
• Excellent written and verbal communication skills
• An agile team player with excellent people skills with a positive, upbeat and enthusiastic attitude
• Highly resourceful in problem solving and resilient in overcoming challenges independently
• Experience in large-scale event management
• Strong work ethics with superior professionalism, leadership skills and ability to make sound judgment
  
  All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

World Central Kitchen is seeking a highly skilled chef, and innovative Manager to lead Culinary Operations on the ground to ensure the service of nourishing, comforting meals to disaster-affected communities. The ideal candidate is a committed, innovative Culinary expert who thrives in fast-moving, rapidly changing environments, and is able to develop culturally appropriate menus, manage rotating inventories, and cook at scale in low-resource environments to ensure food reaches communities in need. The Culinary Manager plays a critical role in building and training locally led response teams in order to coordinate the efficient and effective provision of food resources promptly. The Culinary Manager is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values. 

Duration: The Culinary Manager is a two (2) year term contract position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Response Director during activations, and the Senior Manager while off activation. 

Preferred Location(s): Africa - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Culinary Manager, managing relief operations on the ground, or in rare cases, remotely.
• Lead and manage field teams specializing in culinary operations. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star values.
• Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts.
• Recruit, onboard, train and manage culinary teams, including local hires and Corps members in the field. 
• Consult on the scope of the response, and manage or implement Culinary operations.
• Provide regular updates on operations to the Response Director to ensure ongoing, transparent information sharing across the organization. 
• Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.  
• Ensure smooth transitions and complete handovers with other Activation Managers, and between Response Corps team members when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Culinary Operations 

• Design and manage high-volume production kitchens with locally led chef teams, ensuring the preparation of culturally appropriate meals for affected populations.  
• Direct and oversee multiple modalities of rapid food production, across many kitchens in low-resource, austere environments. 
• Create or advise on rotating menus; prepare order lists informed by local culinary partners, soliciting regular feedback from field teams and guaranteeing that all meals are culturally aligned and served with dignity and respect.
• Manage and liaise with the procurement and logistics team to predict future production capacity and timelines; maintaining daily pull lists, tight inventory, and procurement of fresh, high quality ingredients. 
• Guide and teach WCK culinary teams and vendor partners (restaurants, catering companies, food trucks etc) to adhere to high standards of food safety, temperature, quality, hygiene, and scalability. Ensure all meals are prepared in a timely manner to be ready for distribution teams. 

Budgeting and Logistics

• Work with the finance team and Response Director to share cost projections for culinary operations, focusing on meal production and logistical needs.
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.

Personnel Management and Training

• Recruit, train, and motivate diverse culinary teams on activation, ensuring a high-performance culture aligned with WCK’s North Star. 
• Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team.
• Address personnel issues on activations in real time, and provide regular performance feedback on Corps members. 
• Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership.
• Identify professional development needs and gaps in culinary capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.  

Community and Stakeholder Engagement

• Build strong relationships with local communities first. 
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice.
• Bachelor's degree and/or equivalent is preferred, or 5+ years of experience in management roles, preferably in fast-paced, ever-changing environments, including military, emergency response, culinary, humanitarian, or event management settings.
• Experience leading, training and coaching large teams in challenging and rapidly changing environments. 
• Ability to work independently with minimal infrastructure and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have  access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Ability to work well with others and take directions to protect yourself and the team.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Vietnamese, Bengali, Hindi).

By joining us as a Culinary Manager, you will dedicate your professional expertise to make a meaningful difference in the lives of those affected by crises. Your leadership will ensure that our response efforts are prompt, strategic, and compassionate, delivering hope and essential aid at a time when it is needed most.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. 

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Site Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Lead and supervise the construction site team, managing daily operations, and ensuring that the project is progressing according to the planned schedule, quality standards, and budget
• Coordinate with project managers, engineers, and subcontractors to ensure that all necessary materials, equipment, and manpower are available for uninterrupted progress
• Ensure that all site activities comply with health and safety regulations
• Monitor construction activities to ensure they comply with design specifications, contract terms, and relevant regulations
• Manage site-related costs, ensuring the project stays within the approved budget
• Conduct regular safety audits, and risk assessments, and enforce safety protocols to prevent accidents and incidents on-site
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69581 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Factory Manager
• Working Location: Senoko
• Working Hours: 5.5 days (Mon – Fri, 8 am – 5 pm; Sat, 8 am – 12 pm)
• Salary Package: Basic Salary + Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage the day-to-day operations of the factory, including production processes, warehouse, and logistics operations, ensuring efficiency, quality, and timely delivery of products.
• Develop and implement sales strategies to increase revenue for the company, leveraging industry contacts as appropriate.
• Responsible for coordination and control of production processes to maintain yield.
• Develop and implement safety protocols and standards to ensure a safe working environment for all employees.
• Manage the budget for the factory, including the cost of materials, labour, and overhead expenses.
• Train, supervise and manage the factory staff to ensure that all employees are performing their duties effectively and efficiently.
• Keep up to date with industry trends and developments to ensure that the company remains competitive.
• Address areas of non-compliance as and when appropriate in a professional manner.

APPLY NOW!!!

• At least 5 years of relevant experience in managing Central Kitchen operations.
• Strong background in overseeing large-scale food production.
• Familiar with the Workplace Safety and Health (WSH) Act.
• Familiar with factory automation and manufacturing technology.
• Working knowledge of MS Office is necessary.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69761 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We're looking for a Senior Manager of Engineering/Maintenance to lead high-performing teams, drive strategic initiatives, ensuring the reliability and efficiency of our systems. You'll oversee engineering and maintenance projects, mentor talents, and collaborate across departments to deliver scalable solutions that meets business needs. Join us to make an impact!

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Capital Expenditure & Project Management
• Management of Changes (MOC)
• Maintenance Management
• Continuous Improvement
• Capability Management & Development
• Compliance Management
• Team Management

We bring

• Empowerment to make meaningful contributions while upholding ethical standards.
• Recognition and celebration of your efforts and accomplishments.
• Opportunities for growth and advancement for those who embrace innovation and take initiative.
• Dedication to creating better futures for customers, communities, people, and the planet.
• Responsibility and accountability in living company values and driving sustainable solutions.
• Supportive environment where individuals are empowered to progress and contribute to meaningful change.

You bring

• Degree in Chemical Engineering or equivalent with at least 7 years of plant equipment / maintenance experience.
• At least 5 years Project management skills and experience. At least 3 years’ experience in root cause analysis.
• SAP/BMS/Traksys experience preferred. Six Sigma Black belt certified would be an added advantage.
• Leadership qualities and ability to plan ahead. Positive working attitude and good interpersonal skills.
• A can-do mindset to problem-solving, fueling innovation by seeking new solutions and perspectives. A sense of ownership, excel in compliance, people development and delivering results that matter and contribute significantly to our success.
• Accountability to decision-making, ensuring alignment with our Mission, Vision and achieving positive outcomes. A spirit of initiative and drive for progress, provide a sustainable value chain through continuous improvement.
• A commitment to teamwork, fostering trust, collaboration and respecting diverse perspectives.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About DSM-Firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

Enhanced Due Diligence Manager

6 months contract

About Client Management Services
Client Management Services operates within Operations & Technology and is a centralised, global function, which supports the business by delivering and operating its client lifecycle services. CMS has an operational presence across 4 locations, including Singapore. CMS includes functions such as Know Your Client Onboarding, Client Maintenance, Client Offboarding, Client Regulatory, Client Integration Assessment and Client Services.

About Enhanced Due Diligence (EDD) Team

The EDD team operates within the CMS framework and is primarily responsible for performing due diligence beyond what is performed by the KYC Team for customers with high-risk indicia. From a risk framework perspective, the EDD Team is situated within the first line of defence and works closely with Financial Crime to ensure the proper governance of high-risk customers at onboarding and refresh. The process operates within strict adherence to the client’s organisation defined Financial Crime – Anti Money Laundering polices.

Overall Purpose of the role

The role holder will primarily undertake the responsibilities of analysing and advising the business on the risk presented by high-risk customers. The responsibilities also will include report writing and detailed memos documentation of the thought process in identifying financial crime risk.

Responsibilities:

Key accountabilities

• Comprehensive EDD report writing skills covering the key risks identified for the client and the extent to which these risks can be mitigated, or actions that need to be carried out to protect the bank.
• Providing advice on the client’s risk profile (e.g., PEP entity assessment, and the rationale) and whether any gaps or material concerns were found.
• Advise on the individuals associated with the corporate entity, i.e., PEP.
• Research and analysis of complex financial crime AML news.
• Execution of additional screenings as may be required during EDD work.
• Knowledge of corporate governance structures and be able to advise on the risks and the evidence obtained.
• Understanding and verifying the Source of Wealth, in depth Nature of Business analysis and the Source of Funds.

Stakeholder Management

The role holder should maintain effective relationships and deal openly with all key stakeholders, in line with the client’s organisation Purpose, Values and Mindset, taking into account the needs of all stakeholders and taking decisions which, in the long term, are positive for clients, shareholders, colleagues and the communities in which the client organisation operates.

Risk and Control Objective

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Organisation’s Policies and Policy Standards.

Essential Qualifications:

• Bachelor Degree in Banking/Accountancy/ Finance/ Business Administration or related equivalent
• Minimum 3-5 years of experience in financial services
• Minimum 3 years of experience in Know Your Customer, Due Diligence, or Enhanced Due Diligence.
• Experience in and have strong understanding of AML, Sanctions, governance and regulatory control frameworks and best practices.
• Knowledge and understanding of the risk association (PEP, MSB, etc.) and AML red flags.
• Awareness of the current market issues and industry developments, particularly within the AML Regulatory environment
• Understanding of Investment Banks and the products it offers.
• Business fluency in Chinese to read and understand documents in Chinese would be an advantage, as there would be documents and communication received in Chinese for this role
• Certificates in ACAMS of ICA AML qualification would be an advantage

Work Arrangement - Structured hybrid role:
We offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Reg no: R1879342

EA license no: 94C3609

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.

As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovate and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for organizations ranging from start-ups to Fortune 500 enterprises.

Within the Enterprise Support team, TAMs contribute significantly to ensuring the success of key enterprise customers in developing applications and services on the AWS platform. Serving as a strategic expert, TAMs offer guidance on the entire journey of AWS services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle.

Every day will bring new and exciting challenges on the job while you:

* Act as a single point of contact to Enterprise Support customers
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
* Champion and advocate for customer requirements within AWS (e.g. feature request)
* Participate in customer requested meetings (onsite or via phone)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Available in non-business hours to handle urgent issues

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 5+ years of experience in design/implementation/operations/consulting with distributed applications
• 5+ years of technical engineering experience
• Experience with operational parameters and troubleshooting across two or more of the following technical domains: GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment
• Bilingual in English and Mandarin

Preferred qualifications

• Experience in internal enterprise or external customer-facing environment as a technical lead
• Experience as a technical lead, internally or externally in a customer facing role
• Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
• Master’s Degree or PhD in Engineering or a related STEM field
• Background in a 24x7 operational services or support environment
• Hands-on experience with AWS services and/or other cloud offerings

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the Assistant General Manager and the President.

Requirements:

• Diploma or Bachelor’s degree in Business Administration or related field.
• 3 years of working experience, preferably in a private education institute.
• Driven by a passion for student recruitment activities, with a strong goal-oriented focus.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Beauty Wellness Manager

We are a well-established Medi Aesthetics Facial & Slimming, TCM Wellness Medi Spa with a Category One Licensed spa and CaseTrust accreditation, proudly serving our customers for over 20 years.
We are currently seeking dedicated and talented professionals to join our team. If you are a skilled and passionate beauty expert, don't miss this opportunity! Contact us today to become a part of our dynamic team.

Responsibilities:

- Overseeing and responsible for the daily operations of the outlet

- Experienced in beauty industry with proven strong record of sales

- Ability to achieve outlet monthly sales target

- Managing and resolving customer feedback and complaints.

- Handling customers treatments to achieve outlet sales target

- Strong leadership to oversee the staff in a good teamwork

- Ensuring the customers to receive high standard of services and treatments

- Excellent communication skills to interact with customers and staff

- Maintains a well-groomed and professional appearance

- Preferably with beauty certifications

Benefits:

- Convenient location, near to MRT
- Competitive basic salary with attractive commission

- Sales incentives

- Excellent career growth opportunities

- Comprehensive training programs

- Friendly, family-like & politic free work environment

- Attractive remuneration package and incentives

Interested candidates, please call 6738 1133 / WhatsApp: 8133 3030

We are a well-established Medi Aesthetics Facial & Slimming, TCM Wellness Medi Spa with a Category One Licensed spa and CaseTrust accreditation, proudly serving our customers for over 20 years.
We are currently seeking dedicated and talented professionals to join our team. If you are a skilled and passionate beauty expert, don't miss this opportunity! Contact us today to become a part of our dynamic team.

Responsibilities:

- Overseeing and responsible for the daily operations of the outlet

- Experienced in beauty industry with proven strong record of sales

- Ability to achieve outlet monthly sales target

- Managing and resolving customer feedback and complaints.

- Handling customers treatments to achieve outlet sales target

- Strong leadership to oversee the staff in a good teamwork

- Ensuring the customers to receive high standard of services and treatments

- Excellent communication skills to interact with customers and staff

- Maintains a well-groomed and professional appearance

- Preferably with beauty certifications

Benefits:

- Convenient location, near to MRT
- Competitive basic salary with attractive commission

- Sales incentives

- Excellent career growth opportunities

- Comprehensive training programs

- Friendly, family-like & politic free work environment

- Attractive remuneration package and incentives

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Production Manager
• Working Location: Tai Seng
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.00 pm)
• Salary Package: Basic salary up to $6,200 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Create and manage production schedules to ensure timely order fulfillment.
• Monitor workflows and collaborate with the CSR team to adjust schedules based on delays or changing demands.
• Lead and supervise production teams, including hiring, training, and evaluating performance.
• Promote teamwork and a positive work environment while addressing any staff-related concerns.
• Ensure production processes meet quality standards and regulations.
• Implement and maintain quality control measures to uphold product standards.
• Identify and implement process enhancements to improve efficiency and minimize waste.
• Analyze production data, prepare reports, and develop KPIs to improve productivity and output.
• Enforce safety protocols and ensure the production area complies with safety rules.
• Conduct regular safety audits and quickly address any compliance issues.
• Work with departments such as Engineering, Supply Chain, Quality Assurance, and Warehouse to ensure smooth production operations.
• Communicate production updates and any issues to senior management and other important stakeholders.

APPLY NOW!!!

• Bachelor’s degree in Industrial Engineering, Manufacturing, or a similar field.
• At least 5 years of experience in a managerial role in manufacturing, ideally in electro-mechanical assembly.
• Strong knowledge of production processes, quality control, and safety regulations.
• Excellent leadership, communication, and decision-making skills.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69439 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.
• Conduct routine inspections of all fire safety systems and equipment.
• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.
• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.
• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.
• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.
• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.
• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.
• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)
• Knowledge in fire safety codes and regulations.
• Experience in fire safety management, facilities managements, defence sector.

World Central Kitchen is seeking a highly organized and strategic Manager to lead Distribution Operations on the ground and ensure the rapid, effective and streamlined allocation of food aid to disaster-affected communities. The ideal candidate thrives in fast-moving, rapidly changing environments, demonstrates exceptional attention to detail, and excels at complex informational management. The Distribution Manager leads the quick and systematic identification and onboarding of food vendors, coordinates the timely scheduling and delivery of food aid, and maintains up-to-date tracking systems for all deliveries. This role plays a critical role in building and training locally led response teams in order to coordinate the efficient and effective provision of food resources promptly. The Distribution Manager is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values.

Duration: The Distribution Manager is a two (2) year contract term position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Response Director during activations, and the Senior Manager while off activation. 

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Distribution Unit Manager, managing relief operations on the ground, or in rare cases, remotely.
• Lead and manage field teams specializing in distribution systems, mapping needs and deliveries, and meal allocation. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star values.
• Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts.
• Recruit, onboard, train and manage distribution teams, including local hires and Corps members in the field. 
• Consult on the scope of the response, and manage or implement distribution operations.
• Provide regular updates on operations to the Response Director to ensure ongoing, transparent information sharing across the organization. 
• Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.  
• Ensure smooth transitions and complete handovers with other Managers, and between Response Corps team members when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Distribution Operations

• Rapidly develop and maintain effective processes for large-scale, timely and reliable delivery of meals, bulk products, food kits, and other resources to disaster-affected areas. 
• Organize, map and manage dynamic distribution plans and route schedules using visual aids.
• Manage accurate and timely operational information associated with suppliers, recipients, and meal deliveries; ensuring teams have oversight and knowledge of distribution information, as needed. 
• Research, recruit, onboard and manage food vendor partners (restaurants, catering companies, food trucks, etc) ensuring compliance with financial protocols and alignment with WCK culinary guidelines.
• Review and approve supplier invoices in collaboration with the Finance department. 
• Manage meal distribution utilizing multiple transportation mechanisms, including but not limited to, helicopters, planes, boats, and vehicles. 

Budgeting and Logistics

• Work with the finance team and Response Director to share cost projections for distribution operations, focusing on meal production and logistical needs.
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.
• Ensure the proper handling and safeguarding of organizational resources on responses.

Personnel Management and Training

• Recruit, train, and motivate diverse distribution teams on activation, ensuring a high-performance culture aligned with WCK’s North Star. 
• Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team.
• Address personnel issues on activations in real-time, and provide regular performance feedback on Corps members. 
• Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership.
• Identify professional development needs and gaps in distribution capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.  

Community and Stakeholder Engagement

• Build strong relationships with local communities first. 
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice.
• Bachelor’s degree and/or equivalent preferred, or 5+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian, or event management settings. 
• Experience leading, training, and coaching large teams in challenging and rapidly changing environments. 
• Ability to work independently with minimal infrastructure and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Ability to work well with others and take directions to protect yourself and the team.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Vietnamese, Bengali, Hindi).

By joining us as a Distribution Manager, you will dedicate your professional expertise to make a meaningful difference in the lives of those affected by crises. Your leadership will ensure that our response efforts are prompt, strategic, and compassionate, delivering hope and essential aid at a time when it is needed most.
Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. 

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

1. Own and hit/exceed annual sales targets within assigned territories and accounts
2. Develop and execute strategic plan to achieve sales targets and expand our customer base
3. Build and maintain strong, long-lasting customer relationships
4. Partner with customers to understand their business needs and objectives
5. Effectively communicate the value proposition through proposals and presentations
6. Understand category-specific landscapes and trends
7. Reporting on forces that shift tactical budgets and strategic direction of accounts
8. Pre- sales and post sales activities in alignment with the Product Strategy for their respective countries in assigned region. Follow through on projects including planning and management
9. Constantly identifying, develop and explore new business opportunities with the customer to address the fast-emerging market need.
10. Responsible for tender/RFQ/RFP and provide support throughout project lifecycle
11. Coordinate closely with both internal and external stakeholders from project planning to deployment stage by ensuring timeline are met.
12. Responsible for gathering technical requirement and developing cost effective design solution for customers
13. Prepare and report regular updates to track key projects

We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.