Total 6,767 service centre manager job vacancies in Singapore

• Operations Manager
• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Description:

• Customer Enquiries & Management: Handle customer inquiries promptly and professionally across various channels, ensuring a seamless experience.
• Centre Management: Oversee the cleanliness and organization of the centre, manage customer flow, and ensure a positive experience for everyone.
• Instructor Coordination: Liaise with instructors to manage bookings and ensure smooth scheduling of classes.
• Customer Relationship Management: Build and maintain strong relationships with customers through digital mediums such as email, chat, and social media platforms.
• Sales Generation & Follow-Up: Support sales initiatives by following up on trial bookings, encouraging renewals, and achieving sales targets.

Requirements:

• Proven experience in customer service, preferably in a service-oriented or educational environment.
• Strong interpersonal and communication skills, with the ability to handle customer interactions empathetically and efficiently.
• Organizational skills to manage bookings, schedules, and centre operations effectively.
• Proficiency in digital communication tools and CRM systems.
• Sales-oriented mindset with the ability to promote services and drive renewals.
• Availability to work on at least one weekend day as part of a 5-day work week.
• Team player with a proactive approach to problem-solving and multitasking.

Why Join Us?

• Be part of a passionate team focused on creating memorable customer experiences.
• Opportunity to grow your skills and career in a supportive environment.
• Work in a dynamic and engaging workplace with a focus on customer satisfaction.

We welcome anyones who are :

• Passion in F&B industries

• Self Motivated

• Cheerful & Energytic

• Always smile from heart

• Latin American Influence

Job Scope :

• Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• Maintain the reservation book/ communications book
• Provide upscale guest service experiences for clients throughout their stay
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings and ensure assigned tables are prepared prior guest arrival.
• Prefer to have Latin American background

Benefit :

• Attractive incentive program

• 5 Days Work

• Uniform Provided

• Staff Meal Provided

• 14 days AL

• Medical Benefit

• Health Insurance

• Staff Discount

• Career Development with Continuous Learning

* Flexible working hour

About the company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

Responsibilities

You will assist in the tasks of the Quality Service and Finance units for the client, with a focus on both quality service and finance support, including:

Quality Service tasks:

1. Addressing clients' queries over the phone and via emails.

2. Attending to walk-in clients.

3. Providing administrative support to the QS team as needed.

4. Any other duties assigned by the QS Manager.

Finance tasks:

1. Handling procurement tasks and managing stock of pantry/stationery items.

2. Scanning, filing, and organizing documents.

3. Checking details in SCMS for investigations, processing refunds, and resolving discrepancies in backlog or current cases.

4. Assisting with the implementation of NETS at kiosks.

5. Sending email reminders to Hakams to submit claims.

6. Any other duties assigned by the Finance Officer/Manager.

Working Arrangement:

Working Hours:

Mon to Thurs – 8am to 5.30pm

Fri – 8am to 5pm

Sat-Sun and PHs - Not working

Duration: 6 Months

Location: Lengkok Bahru

Requirements:

1. Diploma in any discipline. Candidates without a diploma but with relevant work experience will also be considered. Fresh graduates are welcome to apply.

2. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to work with multiple IT systems.

3. Good communication and writing skills

4. Organized with excellent time management skills and the ability to prioritize tasks effectively.

5. Ability to handle sensitive information with confidentiality.

6. Meticulous attention to detail, ensuring accuracy in document handling, procurement, and financial tasks.

7. Strong problem-solving skills and the ability to identify and resolve discrepancies in a timely manner.

8. A proactive, self-motivated individual who can work independently and collaboratively within a team.

9. Able to handle multiple tasks and work under pressure, while maintaining a high level of professionalism.

10. Passionate about serving the community and demonstrating empathy and respect when dealing with clients and colleagues.

EA License No.: 96C4864

Reg. No.: R22110485 SHANICE LIM XIN NI

Scope of Responsibilities (but not limited to):

· Troubleshoot and repair medical equipment

· Perform scheduled maintenance according to define scope and standard operating procedures

· Close service call with duly completed service reports

· Customer handling and escalation

· Any adhoc duties assigned by superior from time to time

Desired Skills & Expertise:

· Diploma/Degree in Biomedical, Electronics or Mechatronics Engineering

· Ability to effectively prioritize and execute tasks in a high-pressure environment

· Good team player and independent worker with good written and communication skills

· Excellent interpersonal and analytical skills

. Willing to work on standby mode by rotations.

· Experience working with medical equipment will be an added advantage

The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.

Role & Responsibilities:

• Provide a high level of customer care to patients who arrive for Executive Health Screening
• Manage patients' enquiries and appointments in a professional manner
• Provide information to guide patients towards an appropriate choice of screening packages
• Assist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurements
• Prepare medical reports and process medical results in accordance to protocols in an expedient manner
• Keep proper clinical records in line with requirements of MOH
• Maintain good housekeeping and perform other duties which may be assigned

Requirements:

• Diploma education
• Experience in healthcare or clinic setting advantageous
• Applicants with Hospitality background is an advantage
• Good interpersonal and communication skills
• Strong customer and service oriented posture
• 6 working days

COMPANY BACKGROUND

Company manufacture and provide repair & service of Air-conditioning Chiller. Our customers are from building and construction industries.

Position : Chiller Maintenance & Service Technician

Responsibilities:

· Able to Perform servicing and maintenance on chiller

· Able to Repair and troubleshooting on chiller will be an advantage but not essential.

Requirements:

· ITE/NTC from local technical institution

· Able to communicate well verbally and in written form.

· Team player

· Willing to work overtime

· Those without experience or qualification will also be consider

* Benefits: Medical, insurance, dental

* 5.5 working days

Mon to Fri : 8:30Am to 5:30Pm

Sat : 8:30Am to 12:30Pm

* Salary : $2500 to $3500

Lin Stephanie

EA Registration Number: R23118908

EA Licence No: 23C1729 ( SHR Global Talent )

This role is to provide excellent customer service standards to guests at Brotzeit® restaurant establishments and ensure that guests’ dining experience exceed expectations.

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Maintain a high level of customer service by embracing the 8-Steps of Service Excellence as per QSC standards.
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintained and comply.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Execute any other duties as assigned.

Job Requirements

• At least 1 year of experience working in customer service
• Possess good command of English
• Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields
• Friendly, cheerful and able to work under pressure and in a high-volume environment
• Great team player and customer service oriented
• Possess strong initiative and integrity

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. Job roles and responsibilities may be revised from time to time to support business growth and need.

Benefits

• AWS & sign-up bonus up to $700
• 5-day work week, 44 hours
• Work-life balance (flexi timings - 20hrs or 30hrs/wk)
• Staff discount up to 25% and staff meal provision
• Outpatient medical consultation benefit
• Clear and rapid career progression
• Supportive leaders, managers and great colleague
• Birthday gift

We regret that only shortlisted candidates will be notified. Positions will be commensurate based on experience.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers’ departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.

Key Responsibilities:

• Checking in passengers

• Service ambassador to assist and guide passengers on the use of Self Service Kiosk and Auto Bag Drops

• Gate handling duties including communicating with airline crews and coordinating departure activities with various departments

• Guiding and escorting transit passengers from arrival gate to Transfer Holding Area (vice versa)

• Assisting passenger who require special assistance

• Any other Ad-hoc duties assigned by your supervisor

Requirement

• Minimum GCE ‘O’ Level or equivalent

• Able to perform rotating shift work including weekends and public holidays

• Customer Oriented and a good team player

• Comfortable with using computer

• Able to converse and write in English confidently

Working Location:

Terminal 4

Work Timings:

Rotating Shifts (Morning, Mid and Overnight)

Timing will vary depending on operational needs

Role:

• Diagnose and troubleshoot problems with Marine Boilers.
• Carry out repairs on inboard and outboard marine boilers.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Travel domestically and internationally to service jobs on board vessels.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair for boilers.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

We are looking for proactive marine service engineer who are familiar with 2-Stroke & 4-Stroke Engines, Engine Components Overhaul and maintenance, general mechanical dismantling and assembly works.

Job Description:

· Inspect, diagnose and troubleshoot and carryout repair, maintenance or reconditioning of marine engines 2 & 4

Stroke Main/Aux Engines, Crankshaft & Camshaft Replacement and other onboard machinery.

· Collaborating with internal teams to address customer needs and provide technical assistance.

· Performing on-site repairs, maintenance and reconditioning jobs onboard the vessels in shipyards, ports,

anchorage or voyage and offshore with the team of service technicians.

· Carry out removal and installation work onboard vessels and general servicing and repair in the workshop.

· Interact with customers during the work execution.

Requirements:

· Diploma/Degree in Mechanical, Marine or Engineering related field.

· At least 5 years relevant experience within the engine overhaul industry.

· Be able to work on board vessel's engine room environment, Shipyards, Anchorage etc and travel overseas for

assignments.

· Excellent technical knowledge and problem-solving skills.

· Possess positive and responsible attitude towards work.

· Able to work with other specialists of the same or lower skill level and successfully complete projects.

· Ability to work independently.

· Ability to create internal and external work reports.

· Able to do overtime and work during weekends and public holidays for urgent repair jobs.

· Salary will commensurate according to experience & qualifications.

Additional Information:

· 5 days’ work week

· Transport provided from Choa Chu Kang and Pioneer MRT and vice-versa.

· Variable bonus and better medical benefits.

· Career growth & learning opportunity.

About the Company

We are a leading provider of corporate solutions and equipped with diverse expertise and tailored advice that benefits businesses from all over the world. Headquartered in Singapore, our strong regional presence spans 9 strategic markets, including Australia, Hong Kong SAR, India, Indonesia, mainland China, Malaysia, Philippines, and Vietnam. With over 1,500 dedicated professionals, we offer a comprehensive suite of services, including corporate secretarial, accounting and tax, payroll and HR, and compliance solutions.

Responsibilities

• Responding in a timely manner to service issues and requests & support internet users for email and other technical assistance
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Deliver technical support to employees across the organization, either in person or remotely.
• Set up accounts for new users and ensure a seamless onboarding experience
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintenance activities for regular and adhoc system patches or upgrades
• Server administration, network administration, desk and networking support for business users and clients
• Manage daily backup of server and user files along with safekeeping, transfer, migration or recovery of data
• Contingency planning and information systems administration
• Oversee the installation, upgrade, maintenance, and troubleshooting of computer and network hardware and software
• Handle other ad hoc tasks and assignments as needed

Requirements:

• Degree in Information Technology, Computer Science, Information Systems or equivalent
• Must be familiar with Windows environment for client PC & servers
• At least 5 years of relevant experience

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.

Responsibilities:

1. Provide friendly pre- and post-sales service to customers by understanding their needs, addressing inquiries, and offering personalized assistance.
2. Offer tailored assistance over the phone for customers' inquiries about products and services in an effective and efficient manner.
3. Gain a thorough understanding of our products and services to clearly communicate their features to customers.
4. Conduct in-person demonstrations of products.
5. Promptly and professionally troubleshoot and resolve customer inquiries.
6. Assist with e-commerce administrative tasks as needed to ensure smooth operations.

Requirements:

• At least 1y experience in e-commerce, sales or customer service.
• Positive mindset with excellent problem solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Self-motivation, strong work ethic, good team player and able to work independently

Join Acestes Pte Ltd: A Social Enterprise Making a Difference

Acestes Pte Ltd is a social enterprise dedicated to empowering local workers, particularly those from lower-income families. By providing stable employment and opportunities for growth, we strive to uplift individuals and strengthen our community.

As a Finance & Corporate Service Executive, you will play a vital role in our mission by ensuring the financial health of the company and the seamless operation of corporate functions.

Responsibilities:

• Financial Analysis: Conduct in-depth financial analysis, including budgeting, forecasting, and variance analysis.
• Financial Reporting: Assist in the preparation and analysis of accurate and timely financial reports.
• Data Analysis: Utilize data analytics tools to identify trends and insights to support decision-making.
• Accounts Payable: Process and manage accounts payable invoices, ensuring timely payments and accurate records.
• Payroll and HR Administration: Oversee the timely and accurate processing of payroll, including tax calculations, deductions, and HR-related administrative tasks like data entry and record-keeping.
• Corporate Services: Manage corporate services, including procurement of insurance policies and other corporate needs.
• Account Reconciliation:Reconcile accounts to ensure accuracy and identify discrepancies.
• Project Support: Provide financial support to various projects, including budgeting and tracking.
• Ad-hoc Analysis: Conduct ad-hoc analysis as needed to address specific business needs.

What We're Looking For:

• Strong financial acumen: A deep understanding of financial principles, accounting standards, and analytical techniques.
• Data-driven mindset: A passion for data analysis and the ability to extract meaningful insights.
• Problem-solving skills: The ability to identify and resolve complex financial issues.
• Attention to detail: A meticulous approach to financial data and processes.
• Effective communication: Strong written and verbal communication skills to effectively convey financial information.
• Adaptability: The ability to adapt to changing business needs and priorities.
• Qualifications: Diploma or Degree in Finance, Business, or equivalent. Professional qualification as a CFA/CPA is considered a plus.

Don't have the exact qualifications?No problem! We believe in potentials and are committed to providing training and development opportunities for individuals with the right mindset.

Join our team and contribute to our growth!

• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Willing to work on weekends and Public Holiday
• Ability to draft professional email respond back to customer
• Familiar with smart TV operation and handphone application ( download application / install/uninstall)
• Familiar with internet surfing on the PC
• Basic troubleshooting of PC and software
• Working Hours / 830am-8.30pm / 1pm to 1am, Rotating Shift

1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Customer Service Role would need to a responsibilities whole spectrum of customer order handling activities ranging from inquires and entries to closing of orders. Responsible for customer related Precious Metal activities. Ensure metal transactions are accurately posted to customer pool accounts in a timely manner.

Job Descriptions:

• Possess strong analytical skills to resolve customers enquiries
• Meet and/or exceed all individual and team KPI set by management
• Acquire multiple product knowledge to enhance ability to understand customer needs across different products
• Process Sales order to factory based on Customer’s demand, update into SAP system, maintain customer order reports and follow up closely with production and customer on the order status.
• Co-ordinate with sales, quality manager & production control planner to meet customer requested deadline and highlight any potential misses and follow up with planner on recovery plan.
• Process PM transaction for order and shipment in the SAP system. Verify and send pool account statement to customer on monthly basis.
• Process RMA for all type of returns for customers
• Monitor target expiry after shipped based on contract term
• Implementing and maintaining Company’s Integrated Management Systems, Manual and Procedures (ISO9001, ISO14001, ISO45001 & IATF 16949), ensure the compliance and effectiveness of the IMS System;

Requirements:

• At least Diploma in Business Administration or Marketing Management or any field.
• Minimum of 3 years’ experience in customer service in a manufacturing environment.
• In-depth knowledge of ERP (SAP) system is required.
• Proficient in MS Office Applications
• Communicate well with good teamwork and interpersonal skills.
• Honest with the ability to work quickly and accurately
• Fluent in Mandarin to liaise with Chinese stakeholders.

[Job ID: 662615]

Responsibilities:

• Process quotations, purchase orders, and sales orders.
• Oversee Customer Consignment Programs.
• Ensure on-time deliveries for both internal and external customers by collaborating closely with customers, vendors, and engineers to meet requirements.
• Maintain and monitor stock inventory and manage stock movement.
• Update customer price books.
• Maintain an organized filing system for documentation.
• Respond to inquiries from customers and business partners.

Requirements:

• Minimum of 1 year of relevant work experience.
• Experience with Oracle or SAP systems.
• Capable of working independently with minimal supervision.
• Must be available for monthly rotating weekend and public holiday standby.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Purpose

The Patient Service Associate (PSA) serves as the primary liaison between patients, their families, and the healthcare team. This role is responsible for coordinating appointments, arranging transport services, and ensuring seamless communication and administrative support to enhance patient care and experience.

Key Responsibilities

Appointment Coordination

• Schedule and manage patient appointments using the facility's system.
• Liaise with patients and family members to confirm appointment dates and times.
• Ensure all necessary preparations and documentation are completed for appointments.

Transport Arrangements

• Book ambulances or other patient transport services as needed.
• Coordinate with transport providers and inform family members of transport details.
• Confirm that all relevant documentation and equipment are ready for transport.

Family Liaison

• Act as the point of contact for patient family members, providing timely updates on appointments and transport arrangements.
• Address inquiries from family members professionally and empathetically.
• Communicate any changes or additional requirements to families promptly.

Administrative Support

• Maintain and update patient records in the system accurately.
• Create, organize, and manage documents using Google Drive and other digital tools.
• Ensure all administrative processes follow the facility’s policies and standards.

Communication and Coordination

• Communicate effectively with internal teams, including nurses, doctors, and administrative staff.
• Handle incoming calls and emails promptly and professionally.

Organization and Documentation

• Maintain an organized and systematic workflow for managing appointments and transport.
• Ensure patient-related documents are correctly filed and accessible.

Job Highlights

Immediate Hiring

Free staff meals

In-house gym facility

Short walking distance from Tuas Link MRT

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision