Total 43,264 Full-time service centre manager job vacancies in Singapore

Work Location: Novena / Clarke Quay

Contract Duration: Till 31 Dec 2025 (Renewable depending on business needs, work overtime required)

Job Duties:

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE ‘A’ levels and above.
• Equipped with work experience in survey operations, sales, or customer service role.
• Those without the academic qualifications will be considered with relevant work experience.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Operations Crew

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm, need to standby duty from 5pm-8am (2 times a week)
• Location: Geylang Bahru
• Salary: Basic $2100 + Driver allowances $100 + $30 each standby duty + OT (gross pay around $3000++)

Requirements:

• Must have Class 3/ 3A driving license.
• With 1 year or without experience are welcome
• Comfortable working in the funeral industry
• Able to do shift work, and work on Public Holidays and Overtime

Job Description:

• Assist in setting up and tearing down.
• Managing housekeeping for in-house funeral equipment
• General maintenance duties for funeral homes
• Assist on any other funeral related duties.
• Other ad-hoc duties assigned.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

• Order Processing
• Update customer orders based on instructions from Account Manager
• Create relevant feed/run down order in the Industrial Terminals.
• Responsible for Trucking and Drumming activities
• Responsible for Documentation Handling:
• Assist Account Managers with manual inventory reports for customers

Requirements:

• At least 1 year of relevant customer service or admin support experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Well Established Company

• Working hour: 8.15am – 5.45pm (Monday - Friday)

• Company located at Tuas

• Company transport provided: Boon Lay, Bukit Batok, Choa Chu Kang

• AWS + Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Generate Delivery orders and invoices
• Answering phone calls
• Printing, Sorting, Filling of Delivery Order and Tax invoice
• Mailing of Tax invoice to customers
• Issue Debit and Credit note
• Ordering of office equipment and stationeries such as toner, A4 paper, envelop and etc…
• Sending Statement of Accounts to customer every month
• Arrange courier service as and when required
• Prepare invoice and packing list
• Consolidate and submit petty cash summary to accounts every month
• Attend sales inquiry and process order via email / phone calls
• Process PO to vendors
• Update and follow up with customer outstanding order
• Liaise with customer of goods collection method and payment
• Booking of flight and prepare travel requisition for approval
• Cheque recording and submit vendor invoice to accounts
• Manage and Update absentees via INFO-Tech system

Requirement

• GCE O Level & above
• 1 - 2 years of relevant working experience in similar position

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description & Requirements

Requirements: Relevant cook experience is preferred. Training is provided.

Responsibilities:

-Cook simple meal like porridge, rice, beehun. Prepare snack (eg, cut swiss roll into small pieces)

-Do the washing after all food are cleared Looking for childcare cook / childcare cleaner for multiple childcare / preschool centres island wide.

-Applicants are allowed to choose their preferred working location / centre near to their stay.

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive, Air Freight to join their warehouse team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities of Customer Service Executive, Air Freight:

• Handle export inquiries and coordinate collection arrangements with shippers.
• Liaise with sales, destination offices, and finance for approvals, rates, and payment matters.
• Work with Vendor Management, air freight planners, and import teams for shipment logistics.
• Manage export permits and coordinate with the warehouse for cargo handling and storage.
• Provide shipping instructions in collaboration with the export operations team.

Requirements:

• Diploma or Degree in Supply Chain or related field
• Min 1 year of experience in Air Freight Operations
• Comfortable to work with alternate Saturday

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• 5 days, Tuas, Transport provided
• $4500 - $5500 basic salary, AWS, performance bonus
• Allowances, career growth
• Good learning environment

Main Purpose of Role:

Responsible for the installation, commissioning, testing, and servicing of equipment throughout its lifecycle. Ensure the delivery of high-quality, fit-for-purpose equipment and services while meeting client expectations.

Responsibilities:

• Diagnose problems or malfunctions in equipment, assess service requests, and perform technical interventions such as repairs, maintenance, or replacements.
• Carry out commissioning and testing of installations or components in line with project requirements, protocols, and safety regulations.
• Ensure seamless field service operations by handling technical, logistical, and administrative tasks. This includes documentation management, planning, and communication.
• Perform disassembly and assembly of equipment, including physically intensive tasks. Engage in machining activities such as drilling, sawing, or welding.
• Adhere to health and safety standards while ensuring project timelines and goals are met.

Requirements:

• Possess a Degree in Engineering
• Minimum 2-3 years of relevant experience as Service Engineer, preferably in cranes or wire ropes)
• Prior experience in equipment servicing or manufacturing is an advantage
• Client-oriented mindset, Strong planning and organizational skills
• Progress monitoring and follow-through
• Adaptability in dynamic environments
• Effective problem analysis and resolution
• Self-motivated, team player, and able to work independently
• The role involves physically demanding tasks and may require travelling to client sites

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• MNC Company
• Basic $4000 - $4500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work
• Handling of measurement and detection equipment for military and homeland security
• Handle sales product enquiries
• Manage post-sales delivery of equipment
• Prepare basic reports
• Any other tasks assigned by superior

Job Requirements:

• Possess minimum Higher Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 2-3 years of relevant experience
• Possess IT software installation and configuration skills will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC Company
• Basic $5200 - $6200 + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 9am to 5.45pm
• Working Location: Science Park

Job Responsibilities:

Lab

• Analyse/Evaluate samples based on customer’s request. For example, it will be conducted by microscope, microtome, DSC, FT-IR, retort sterilizer and Oxtran
• Conduct food storage test and coordinate lab tour/demonstration/seminar when outside company visits
• Support the management of technical centre with Technical Service/Market
• Development manager such as budget management, maintenance and task allocation
• Based on analysis/evaluation result, make report and promotion tools, reviewing result from other lab team members
• Collaborate with outside company to get better results

Technical Service/Market Development (TS&MD)

• Troubleshoot, investigate, and resolve technical problems and support new development at customers
• Promote our new products that will meet customer needs
• Explore new application and launch new development project
• Promote our products to whole value chain not only direct customers but also indirect customers such as brand owners, machine makers, raw material makers to enhance our market presence and create new projects
• Investigate market trend such as brand owner’s direction, sustainable packaging design and potential market size

Requirements:

• Bachelor’s Degree in Food Science and / or Chemistry
• More than 5 years experience in food and/or food packaging industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Business Development Executive

• Location: Nicoll Highway
• Working Hours Days & Hours: Monday - Friday, 9am - 6pm
• Salary Budget: $2,500 - $4,500 + Commission

Position Overview:
We are looking for Business Development Executive to join our team. In this role, you will be responsible for identifying new business opportunities, developing strong relationships with partners, and driving revenue growth.

Key Responsibilities:

• Identify Opportunities: Research and identify potential food delivery restaurant partners, business opportunities, and new markets.
• Client Relationships: Establish, develop, and maintain strong relationships with key decision-makers to foster business growth. Work with partners closely to manage partner onboarding and assist with post sales.
• Sales Strategy: Develop and implement effective sales strategies to increase market share and meet revenue targets.
• Negotiation & Closing: Lead contract negotiations and close deals, ensuring mutually beneficial terms.
• Market Analysis: Keep abreast of industry trends, competitor activities, and market dynamics to refine sales approaches.
• Collaboration: Work closely with internal teams, including Marketing, Product, and Delivery riders, to align goals and enhance client satisfaction.

Qualifications:

• Diploma in any discipline.
• Experience in business development, sales, or a related role is a plus.
• Prior knowledge of the industry and market trends is a plus.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Marine Senior Service Engineer

• Working Location: Boon Lay
• Working Days: Monday – Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 3,700 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance

Specific Responsibilities

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Patient Service Associate

• Customer Service
• Handle patients enquiries and complaints
• Registration of patients
• Handle appointment booking
• Assist medical professionals in the work place

Pharmacy Assistant

• Picking and packing of medications
• Checking of medications order
• Administrative work

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Report and assist Project Manager (PM) on project functions included but not limited to project management, site management, risk control management etc. to meet the project(s) goals
• Close supervision, management and execution of construction works at site, including monitoring work progress and quality adherence to specifications, performance of sub-contractors.
• Ensure proper documentation and records of site works are carried out.
• Work closely with the Safety Personnel to ensure all construction safety requirements are met and strictly adhere to.
• Work closely with Technical Team on any technical issues arising from site and lead the supervision and resolution of work onsite.
• Conduct technical reviews to ensure compliance with Contractual requirements and target completion date is met;
• Liaise with Client’s Representatives, Consultants and/or Contractors engaged on the project and attend regular meetings so as to ensure the progress is on schedule;
• Ensure the work complies with authority regulations & requirements and project deadline is met.
• Any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements:

• Bachelor’s degree in civil & Structural Engineering
• At least 5 years of experience in construction industry. Working with main contractor experience and Singapore project experience preferred.
• Strong leadership and communication skills
• Able to work independently and under pressure.
• Good team player & multi-tasking
• Good speaking and writing in both English and Chinese.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Exciting full-time and contract-based opportunities at Sproud

We are in search of a (technically-inclined preferred) Project Manager who can handle projects across multiple media forms, manage clients and stakeholders, budget, timeline and production quality.

Candidates with strong Writing, Directing and Producing background will be preferred.

The ideal candidate will be able to lead the project creatively and technically from the Project Management POV and collaborate with our cross-disciplinary interactive and production team and partners.

Open to Singapore citizens and PR only.
Aiming for a start date in December 2024; flexible for the right fit.
Apply by 24 Jan 2025.

Send in your CV and portfolio to: [email protected]
Titled- Project Manager for Sproud

--
hashtag#ProjectManagementJob hashtag#Fulltime hashtag#ProjectManager hashtag#AR hashtag#Interactive hashtag#filming hashtag#Animation hashtag#TargetAudienceEducation

Sproud is a LearnTech company that focuses on producing objective-driven learning content for effective and sustained outcomes.

https://lnkd.in/g7ZmKzYm
https://lnkd.in/gQbMmirW

Roles & Responsibilities

Job Responsibilities:
Data entry on maintenance finding on google sheets.
Assist in daily operational matters
Maintain accurate records and documentation
Manage purchasing activities and liaise with suppliers and customers.
Prepare delivery orders, invoices, and related documents.
Perform general administrative and ad-hoc duties as needed.


Job Requirements:
Qualification: Minimum ITE or Diploma.
Training: On-the-job training will be provided.

58 RECRUITMENT PTE. LTD

19C9772

67026282

1. Key Responsibilities:

Customer Relationship Management:

• Serve as the primary point of contact for customers during the entire project lifecycle.
• Build strong, lasting relationships with clients, understanding their needs and expectations.
• Provide regular project updates, managing customer expectations and handling issues effectively.

Project Planning and Execution:

• Develop project plans, including timelines, resource allocation, and budgets, tailored to the customer’s requirements.
• Define project scope, deliverables, milestones, and objectives in collaboration with clients and internal teams.
• Coordinate with sales, technical, and support teams to ensure that all project requirements are clearly understood and met.

Cross-functional Team Coordination:

• Lead and coordinate internal teams (e.g., development, design, testing, support) to ensure timely delivery of the project.
• Ensure all team members are aligned on project goals, timelines, and client expectations.
• Manage dependencies across teams and departments to ensure smooth project execution.

Customer Training and Support:

• Ensure customers are adequately trained on the solution, including product functionality and best practices.
• Provide hands-on support and guidance during the implementation phase to ensure a smooth transition.

Quality Assurance and Delivery:

• Ensure that deliverables meet quality standards and customer expectations.
• Manage customer feedback and ensure any necessary adjustments are made.
• Ensure projects are delivered on time, within scope, and within budget.

Post-Project Handover:

• Manage the transition from project completion to ongoing support and maintenance.
• Ensure that the customer is satisfied with the outcome and follow up to address any issues after go-live.

Qualifications and Skills:

• Diploma’s or Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
• 3-5 years of experience in customer-facing project management roles, ideally in a technology or SaaS environment.
• Proven experience in managing customer projects with a strong focus on delivering quality outcomes.
• Basic understanding of technical concepts related to software, cloud platforms, integrations, and IT systems.
• Exceptional communication and interpersonal skills to engage with clients and internal teams effectively.
• Strong problem-solving, organizational, and multitasking abilities.
• Excellent time management skills with the ability to prioritize and manage multiple projects simultaneously.
• Customer-focused attitude with a passion for ensuring client satisfaction and project success
• Experience working in a specific industry (e.g., enterprise software, cloud solutions, data analytics) is a plus.
• Occasional travel may be required to client sites, depending on project needs.

1. Maintains Inventory.

2. Creates drinks, beers and food menus

3. Determines employees' schedules.

4. Ensures bar is well stock and clean.

5. Track customers for unruly behaviour

6. Maintains budget and monitor costs

7. Oversees staff including bar tenders and waiters/waitresses.

8. Hiring and training staff to provide excellent service to customers.

9. Ensure the practice of proper hygiene at all time.

10. Able to work night shift, weekend and public holiday.

Job Description :

• Plan, forecast and oversee the day-to-day construction activities of the project.
• Lead the Engineers/Coordinators/Supervisors and provide on-the-job coaching as required
• Reviewing manpower planning and monitoring of work scheudlules to ensure orderly delegation of jobs and smooth operation
• Track sub-contractors work progress, provide weekly schedules and conduct daily coordination meeting to ensure project timelines are met by sub-contractors.
• Logistic/Hoisting/Scaffolding Access arrangements for daily operation needs
• Material requisition planning and schedule delivery.
• To ensure that the site activitie are executed in accordance with specifications budget and time schedules.
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects.
• Ensure to exercise effectively safe and economical methodology and enforces project standards
• Oversee quality control and safety and health matters on site.
• Conduct regular internal, subcontractor and site safety meeting.
• Ensure that proper housekeeping is maintained at all locations at all times.

Requirements:

• Bachelor’s Degree in Civil Engineering
• 7 years and above experience in building projects/civil preferred
• Good communication skills and able to interact with all level of staff
• Able to work independently, good people management skills to coordinate between the various disciplines and teams on the project.
• Possess good problem-solving skills
• Experience in condominium construction highly preferred

The Spa Manager will be responsible for overseeing the daily operations of a spa, managing staff, ensuring outstanding customer service, and maximizing profitability. Responsible for developing and executing marketing strategies, creating a relaxing and enjoyable atmosphere, and making sure that all staff members are properly trained and adhere to standards and procedures.

Responsibilities

• Manage day-to-day operations of the spa
• Recruit, train, and supervise staff members
• Create and execute marketing plans to drive business and increase revenue
• Ensure excellent customer service and guest satisfaction
• Monitor and maintain inventory and supplies
• Oversee facility maintenance and cleanliness
• Ensure compliance with all regulations and codes
• Prepare budgets and financial reports
• Develop and implement procedures and policies to maximize efficiency and productivity

Requirements

At least 5 years and above in the industry and with relevant experience

Strong interpersonal communication skills

Energetic, enthusiastic character with passion and high influential skill

Proven leadership skill and positive mind

Good learning attitude to excel in all areas

Job description:

1. To ensure excellent customer services

2. ⁠Monitor all incoming air & sea freight shipments and updating the details of such shipments under each job number

3. ⁠To ensure proper preparation of all necessary documentations - Air Waybills, Bill of Lading, Invoices and Packing Lists etc

4. ⁠To ensure proper and updated stocklist and offlanding list

5. ⁠To ensure proper preparation of Delivery Orders and Receipt Orders.

6. ⁠To manage and ensure proper planning of local deliveries and export air/seafreight/courier shipments to various destinations.

7. ⁠To ensure smooth coordination with boat operators, shipchandlers, agents or Owners for delivery/loading to vessels at the anchorage, PSA container ports and the shipyard

8. ⁠To manage all warehouse operations to ensure that all cargo are picked, packed and loaded accurately

Requirements:

1. Excellent knowledge of air and sea freight procedures and formalities

2. ⁠Min 3 years experience in aur and sea freight industry

3. ⁠Familiar with trade web live

4. ⁠Familiar with LT Connect

5. ⁠Familiar with shipyard, Jurong Port and PSA delivery formalities

6. Positive mindset

7. ⁠Able to multitask

Role Responsibilities:

Student Enrolment Conversion

Successfully work towards the goal of converting visits and “opportunities” (qualified leads) into applications and firm enrolments.

• Develop personal rapport with prospective parents and students
• Understand the profile of students and deliver best-in-class admissions pitches and school tours
• Prepare and tailor admissions pitches and tours to individual needs of prospective students and parents
• Schedule and confirm timing for personal tours/school visits
• Deliver personalised visit experience to each prospective parent and student
• Conduct 1:1 and group tours of the school and answer parent and student queries during post-tour consultations.
• Provide post-tour follow-up with each individual family and continue to foster a personal relationship

Brand – ambassador representative

Serve as front-line representative to families and external community; integral to ensuring Lorna Whiston provides the best customer service as evidence by initial admissions and enrolment experience.

• Act as brand ambassador and present the schools to prospective parents and students at recruitment events, open days and information sessions locally and in overseas markets
• Know the school’s unique-selling points and continuously learn new features of the school; communicate the school ethos and programs effectively
• Build relationships with key partners, affiliates and influencers in the communities locally
• Assist the Customer Management Team as needed through application and offer process
• Deliver group tours during Open House and participate in other recruitment activities as needed

Reporting and Data

Manage pipeline of opportunities and diligently update CRM platform.

• Input notes on specific families in the CRM platform
• Ensure accuracy in reporting and data collection
• Any other requirements deemed necessary by the Head of Lorna Whiston Schools

Job Requirements:

• Direct sales experience in a highly personalised B2C environment ideally though not necessarily in education or related business; previous recruitment or admissions experience in schools a plus
• Pro-active and shows initiative ; able to work independently with minimal direction
• Excellent verbal communication, presentation, and persuasion skills in a 1:1 and group setting
• Result oriented and driven by successful outcomes
• A team-player who is able to work with different parties to achieve the overall goal
• Experience in dealing with clients in a multi-cultural setting
• Experience with CRM systems such as Hubspot is an advantage
• Strong relationship management skills
• Exceptional English language proficiency, both spoken and written
• Diploma/Bachelor Degree

Role Information:

Reports to: Head of Lorna Whiston Schools

Contracted Hours: 40 hours per week (including Saturdays and Sundays). The two rest days are on weekdays.

Location: Singapore