Total 6,965 Senior Executive service operations manager job vacancies in Singapore

Details of the Division and Team:

Deutsche Bank’s Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits.

The business are looking for a Client Service Executive to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day to day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support. The role will sit in a centralized team reporting to a local manager.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Support Private Banker to provide excellent service to high net-worth clients so as to achieve client retention, and be able to handle daily business-as-usual tasks within the desk and market
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Private Bankers
• Understand client requirements and assist Private Bankers in daily maintenance of account relationships
• Act as the client key interface over initiation of clients' instructions, monitor funds for payment, prepare clients' fax instructions, forms and loan disbursement instruction
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant

Your skills and experience:

• 7 or more years of relevant client service executive and sales support experience supporting the relationship managers at AVP level
• Working experience from Private Banking or Wealth Management business is a must
• Strong team player, also able to meet tight deadlines and multi-task
• Self-motivated and goal orientated and a ‘can do’ personality, who is able to work in a high paced environment
• Fluent (written and oral) in English
• Meticulous, methodical and concise, with a strong attention to detail coupled with a good sense of integrity
• Relevant local licenses and qualifications such as CACS Paper 1 and 2 is a must

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Description

• Industry/Organization Type: Industrial Paper Converting Solutions
• Position Title: Customer Service Representative/Executive
• Working Location: Tai Seng
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $3,500 + VB
• Duration: Permanent

Key Responsibilities

• Engage directly with international and domestic customers via telephone and email.
• Provide accurate pricing and delivery information.
• Enter and manage customer orders using ERP systems.
• Follow up on and expedite orders and shipments.
• Promote the sale of service parts.
• Handle the processing of all domestic and international credits and manage outstanding non-receivable parts.
• Coordinate repair orders with customers and liaise closely with our U.S. head office.
• Process invoice billings for the parts department.
• Manage replenishments for the off-site warehouse.
• Respond to all incoming domestic and international emails for price quotes.
• Perform additional duties as assigned by the Customer Service Supervisor or the Service Parts Manager.

APPLY NOW!!!

• Minimum ‘N/O’ Levels or equivalent with at least 1 year of relevant experience
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68718 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/Organization Type: Alcohol Distributor
• Position Title: Customer Service Specialist/Customer Service Executive
• Working Location: Tuas Bay Walk (Transportation Provided)
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm, Saturday (WFH), 8.30 am – 12.30 pm
• Salary Package: Up to $3,100 + Incentives
• Duration: Permanent

Key Responsibilities

• Provide accurate information to customers by ensuring a clear understanding of their requests, answering questions, and offering assistance promptly.
• Initiate services by documenting requests and coordinating with the dispatch team to ensure timely service delivery.
• Handle revenue collection efficiently by receiving and recording payments.
• Resolve billing issues by identifying errors, explaining procedures, and coordinating necessary adjustments.
• Enhance service quality by assessing current processes and recommending improvements.
• Stay updated with industry practices by engaging in educational opportunities.
• Resolve billing-related tasks for customers, including the issuance of invoices, credit, and debit memos.
• Maintain accurate customer information for billing and service purposes.
• Work closely with the Sales team to support customer management and address any related inquiries or issues.
• Coordinate with the Sales team regarding customer accounts receivable and specific requests.
• Manage customer records effectively and initiate actions related to rebates and sponsorships.
• Perform other administrative tasks as required.

APPLY NOW!!!

• With at least 1 year of relevant experience
• Proficient in Microsoft Office
• Candidates with experience in the SAPB1 system would be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68880 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Purpose

This position is responsible to deliver service excellence as committed to customers through development of new process/products/services/systems, on boarding new customers, implementing new systems, leading roll-out of quality initiatives, monitoring regional KPIs, Coordinating RFP with PNL owner.

Responsibilities

- Facilitate to establish documentation and measurement of business process, service development in accordance with customers' requirements.
- Audit KPIs and regional analysis: Conduct various regional analysis to monitor regional operational performance, including KPIs, Profit & Loss by customer, customer report cards.
New Service & Business Implementation
- Lead implementation of new customers, establish process and measurements with operations to ensure fulfilling customer needs.
- Lead the services and new product developments in accordance with customers’ requirements and the regional business planning.
New Information System Development
- Facilitate development and implementation of new technology, system enhancement, automation initiatives to strike for services and productivity improvements.
- Develop problem solving and continuous improvement tools and train country operations on these tools.
- Identify and adopt information technology and automation projects to improve work processes, environment and efficiency.
- Send network alerts to both internal and external stakeholders on any events that impacts to the supply chain integrity of our customers.
- Plan and conduct regular audits on country operations to ensure process & training compliance and standardization.
- Drive key improvement initiatives including; process redesign, EHS, Six Sigma, shop productivity, Quality and inventory cycle reductions.
- Review new Logistics Procedures or any amendments to ensure that workforce and process can support the new/additional requirements.

Others
- Support SQ Manager for various projects, coach new team members and maintain performance under pressure and proactively act on it.

Qualifications

Degree holder or equivalent qualification

- Minimum 6-10 years working experience in international Logistics.
- Good PC skills, e.g. Windows/Microsoft Office Suite/Access/Visio/Internet. And Experienced in Logistics related system, e.g. LSS+, ACSR, TMS, WMS etc.
- Extensive experience in international transportation, intimate knowledge of order management, freight forwarding, warehousing and land transportation services.
- Ability to adopt & adapt new system and technologies.
- At least 2 years of experience in facilitating workshops and trainings, as the sole or lead facilitator/trainer
- Certified Six Sigma Green/Black Belt will be an added advantage.
- Great Facilitation & Coaching skills, communication with various departments.
- Good problem solving and analytical skills.
- Passion in driving and achieving service excellence.
- Situational Leadership skills.
- With good project management mindset and ability to excel in a fluid and cross-functional team environment.
- Fluent English and Mandarin in speaking, writing and presentation.
- Preferably with extensive experience to serve key accounts, cost/financial knowledge.

Introduction:

We are looking for dynamic, committed individuals to join our Sales team as Sales Executives to grow our HORECA business.

Job Highlights / Benefits

• Staff lunch provided
• In-house gym
• Staff discount
• Walking distance from Tuas Link MRT

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing FMCG clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Job Highlights

Immediate Hiring

Free staff meals

In-house gym facility

Short walking distance from Tuas Link MRT

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision

Job Description:

• Supervise day-to-day cold storage warehouse operations, including inbound, outbound, and inventory management, with a strong focus on cold chain management.
• Lead a team of operational staff, ensuring smooth execution of daily tasks while meeting customer service levels and deadlines.
• Contribute to the planning and execution of operational strategies to enhance efficiency and maintain competitiveness.
• Monitor and control operational costs to ensure efficiency while adhering to budgetary targets.
• Maintain internal and external documentation for procedures, work instructions, and operational processes.
• Assist with vendor negotiations, improvement initiatives, pricing reviews, and contract revisions.
• Support quality improvement, cost-saving projects, and business development initiatives.
• Ensure the accuracy of vendor invoicing, customer billing, and warehouse inventory records.
• Maintain a safe, clean, and compliant work environment in following regulations and company policies.
• Handle additional duties and ad-hoc projects as assigned by management.

Requirement:

• Minimum Diploma in Logistics, Supply Chain Management, or a related field.
• At least 10 years of experience in warehouse operations, with a focus on cold chain management.
• Strong hands-on operational experience in cold storage environments.
• Extensive experience in operating material handling equipment such as forklifts, pallet jacks, or reach trucks.
• Proficient in using 3PL and WMS systems.
• A team player with a positive attitude, responsible, punctual, and able to work in a fast-paced environment.
• Physically fit to work in cold room environments, with the ability to stand, walk, and lift heavy items.
• Strong organizational and problem-solving skills.
• Effective communication in both English and Mandarin to interact with Mandarin/English-speaking clients and stakeholders.
• Flexibility to perform overtime (OT) when required, especially during last-minute requests to meet operational needs.

Job Highlights

• Job Types: Contract, Permanent
• Working Hours: Mon to Fri 7.45 am to 4.45 pm, Sat 7.45 am to 11.45 am.
• Great learning development opportunities.
• Work-Life Balance and positive/friendly working environment.

(Only shortlisted candidates will be notified)

The Operations Support role provides operational and administrative support to primarily ensure efficient operations of a MNC Bank's Singapore Global Hospitality Services (GHS). This may also include some level of clusters GHS work scope to be determined by manager when required. Support managers and employees through a variety of tasks related to organization and communication. Responsible for collecting confidential and time sensitive material, analysing and presenting GHS product knowledge to leverage best support from suppliers and representatives. Familiar with a variety of the field's concepts, practices and procedures. Ability to communicate effectively to ensure all duties are completed accurately and delivered in high quality and in a timely manner.

Job Background:

Colleague and Client Services deliver a broad array of core products across all regions as well as a significant number of services tailored to local situations and supporting to all business lines.

The scope and scale of operations in the Asia Clusters have broadened substantially in recent years due to organic growth and complexity has been further increased by the recent integration of a number-of countries and services in Asia.

The role requires an experienced, clear thinking, innovative and self-motivated organized individual, who can deliver cost effective and high-quality solutions with accountability in a very demanding and constantly changing environment. The ability to multitask and support remote teams and or functions is crucial to the role’s success.

Singapore’s GHS products include Executive and Staff Dining, Conferencing, Reception, Vending, Wealth Hubs, Pantry services and operational support to cluster management.

Must have Skills:

• Ops experience from companies like Compass, Sodexo, ISS, JLL, etc.
• Hotel Operation
• Catering Operation
• Food and Beverage Operation
• Vendor Management
• Corporate backend experience
• Travel Management
• Meeting Arrangements

Key Responsibilities:

• Operational, administrative, and analytical support to the Singapore & Asia Clusters GHS Team
• Support daily operational requirements when designated on the listed scope above
• Clusters management & statistical reporting support, including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk
• Consolidate and update ad hoc / scheduled reports, metric, organization chart and system / intranet update etc.
• Produce and distribute correspondence memos, letters, and forms etc. to enhance & streamline productivity & communication within the group
• Gather and prepare required information for PO creation, including tracking and follow up on invoices submission to CRU team
• Research and creates presentations
• Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
• Carry out administrative duties such as filing (both computer and manual), typing, copying, binding, scanning etc.
• Handle sensitive information in a confidential manner
• Book travel arrangements, submit and reconcile expense reports
• Track, review and process periodic e-mailers for wider colleagues communications
• Execute monthly KPI inspection with detailed reporting and its necessary performance updating and archiving
• Support non-employees onboarding including collating necessary documents for background checks and adhering to staffing office guidelines

Knowledge/Experience:

• Operations, administration or assistant experience in related or similar areas (i.e. executive, hospitality and food & beverage services)
• Experience in third party vendor management is ideal, but are not a pre-requisite
• Experience of client liaison or relationship management or teamwork
• Fundamental understanding of controls and associate processes

Essential

• Good interpersonal skills, confidence and judgement
• Good verbal and written communication abilities
• Flexible and responsive manner and ability to prioritize
• Structured and organized approach

Desirable

• Operations literacy
• Administrative literacy
• Project literacy

Qualifications:

• University degree graduate with hospitality or related major
• 4 years of related working experience
• On the job knowledge is more important than qualifications.
• Candidates would require having a higher education background; however exceptional candidates who do not meet the educational criteria may be considered provided they have the necessary skills and operational experience
• Additional vocational qualifications, Diplomas or industry equivalent or awards are welcomed, but are not a pre-requisite
• Proficient in MS Office

Competencies

• Resilience, adaptability and the ability to remain focused in a highly demanding and fast-moving environment
• Ability to analyze complex, ill-defined problems and to escalate the issues to the managers
• Ability to achieve results through good time management and teamwork
• Comfortable operating in ambiguous and complex circumstances
• Good written and verbal communication skills
• Attention to detail and problem-solving skills
• Strong organizational and planning skills

The work location will be in the Downtown.

Responsibilities:

• Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery
• Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints.
• Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team
• Ensure on-time delivery, customer complaint and high service level fulfilment
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Responsibilities:

• Coordinate and oversee engineering projects, ensuring timely completion and adherence to quality standards.
• Oversee day-to-day operations control, optimizing efficiency and minimizing downtime.
• Collaborate with cross-functional teams to develop and implement operational strategies.
• Monitor and analyze key performance indicators to identify areas for improvement.
• Develop and maintain standard operating procedures (SOPs) for engineering and operational processes.
• Provide technical support and guidance to engineering and operations teams.
• Conduct regular audits and reviews to assess the effectiveness of operational processes and identify areas for enhancement.
• Collaborate with vendors and suppliers to ensure the availability of necessary resources.
• Evaluate and recommend new technologies or methodologies to improve operations.

Requirements:

• Bachelor's degree in Engineering, Operations Management or a related field.
• Proven experience in engineering project management and operations control.
• Strong knowledge of relevant industry regulations and safety standards.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to identify and solve complex problems.
• Proficient in project management tools and software.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Detail-oriented with a focus on quality and continuous improvement.
• Strong organizational skills to manage multiple projects simultaneously.
• Only Singaporean and Permanent Resident

The Executive will be assisting the management to the department through care and process redesign, automation, IT and infrastructure innovations and job redesign.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Deliver educational insights to help students achieve their academic goals through Aspire Hub Education's methodology
• Recruit new students via walk-in, telephone, online enquiries or any other marketing activities planned
• Promptly follow up with all prospective students and parents
• Build strong rapport with existing parents and students
• Provide quality customer service, managing customer expectations and feedback in a professional manner
• Perform general administrative duties such as processing student registration and payment, generation of reports and collation of student attendance

Job Requirements

• At least 1 year of working experience
• Possesses at least Diploma
• Willing to work on weekends
• Prior experience in the education sector and sales roles are preferred

Job Benefits

• Attractive sales incentive
• Good career progression
• Medical benefits

Job Highlights

• Management Training
• Competitive package
• Great work culture

Job Purpose

• Support Head (Kitchen) in overseeing the operations of 1 Institutional Kitchen in meals productions, ensuring timely delivery, food safety and quality standards.

Major Duties and Responsibilities

- Assist in the overall management of 1 Institutional Kitchen, ensuring service levels are being met.
- Oversee the preparation and distribution of meals according to dietary requirements and food hygiene standards.
- Ensure strict compliance of all relevant food and workplace safety regulations, including follow up on audit recommendations.
- Co-manage a team of workers and vendors to ensure smooth running of operations.
- Work with the team and various stakeholders to optimize workers’ productivity and morale.
- Keep abreast of changes in the food industry, i.e. food safety management, SFA regulations, industry best practices.
- Execute contingency plans when required.
- Ensure compliance to risk measures from the risk management framework.
Any Other Duties

- Any other tasks or duties assigned by the Head, Kitchen
Requirements

(Minimum education and experience profile required by the jobholder to perform the job).

Education

- Diploma or professional qualifications in Food & Beverage or Manufacturing Operations.
Experience

- Relevant working experience in a food establishment.
- Candidate with institutional catering experience is preferred.
Skills

- Details oriented with good organization skills.
-Excellent communication and interpersonal skills.
-Good knowledge of food handling, food safety and hygiene standards
-Proficient in Microsoft Office.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Dhoby Ghaut

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)

Salary: up to $2,990 per month

Contract duration: 3 months

Job Description:

• Attend to feedback and enquiries from members of public received from the organization’s channels such as emails, online feedback system, and calls
• Provide interim replies to cases received
• Work closely with relevant policy divisions and other public agencies to resolve issues raised by members of public
• Monitor progress of cases to ensure they are closed within required service standards
• Assist in collating data and providing analysis on cases received by the organization for quarterly reports

Job Requirements:

• Only Singaporean.
• Minimum Diploma in any related discipline.
• Prior experience in customer service, is preferred.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Build strong relationship with clients.

Improve customer engagement and retention.

Marketing Initiatives.

Improve Productivity.

Improve quality of our workforce.

Introduce technology and automation.

Ability to manage employees.

Check and inspect existing projects

Handling of complaints and feedbacks.

Rectify issues.

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Operations Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $2,500 + AWS
• Duration: Permanent

Key Responsibilities

• Handle documentation for all shipments, ensuring on-time collection and delivery schedules.
• Prepare and process shipments diligently and efficiently.
• Maintain proactive communication with customers regarding shipment status and attend to their requests earnestly.
• Maintain good relationships with customers, predicting and planning for their future needs.
• Ensure prompt closure of job files in alignment with month-end account closures.
• Meet or exceed established Key Performance Indicators (KPIs).
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• Familiarity with Sysfreight software would be highly beneficial.
• Competent in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Strong communication and interpersonal aptitudes.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66169 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

What you'll do:

As a Client Operations Executive, your role will be pivotal in ensuring smooth operations within the organisation. You will act as the first point of contact for clients, handling their account or trade-related queries. Your excellent problem-solving skills will be put to use as you monitor platform processes, ensuring successful execution of system batch runs for hourly settlements. In case of any system or data feed outage, you will activate contingency procedures to mitigate impact. You will also monitor members' margin balance positions and manage margin calls proactively. Your keen eye for detail will be crucial in monitoring members' credit or concentration limits and managing risk limit exposure. Any major operational process, system run or data feed failures will be escalated by you to Ops management for prompt resolution. Additionally, you will perform level 1 analysis and review of market surveillance alerts.

• Act as the first line of client support on Member’s account or trade related queries.
• Monitor platform processes and ensure successful execution of system batch run for hourly settlement.
• Activate contingent procedure to mitigate any system or data feed outage affecting system batch run and hourly margin computation.
• Monitor member’s margin balance position and manage margin calls proactively.
• Monitor member’s credit or concentration limit and manage risk limit exposure.
• Escalate major operation process, system run or data feed failures to Ops management for prompt resolution.
• Perform level 1 analysis and review of market surveillance alerts.

What you bring:

The ideal candidate for this Client Operations Executive role brings a wealth of experience from the banking/securities services/fintech/payment industry. Your excellent communication and interpersonal skills will be key in liaising with clients and team members. You have a good understanding of relevant regulatory and market conduct rules and other related regulations. Your proven analytical skills and attention to detail will be crucial in monitoring platform processes and managing risk limit exposure. You are collaborative, self-disciplined, and focused on the team's success. Your ability to learn quickly with provided training and adapt to a fast-paced environment will be essential. Lastly, your flexibility to work in different shifts covering operations is required. Shift allowances are afforded for this.

What sets this company apart:

Our client offers a unique opportunity to work at the intersection of traditional finance and the innovative world of digital assets. They provide a comprehensive platform for trading and tokenising a diverse range of securities and non-bankable assets, making them a pioneer in the fintech industry.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Duties & Responsibilities:

· Assist and support operations team in creating and maintaining daily bus schedules

· Coordinate and manage bus drivers to ensure they meet their required performance standards

· Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.

· Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests

· Collaborate with other team members to meet or exceed service standards

· Build relationship with customers

· Support with daily administrative work

· Any other ad-hoc duties as assigned

Requirements:

· Diploma in Business Administration or equivalent (with or without experience)

· Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)

· Proficient in using Microsoft Office (Word & Excel)

· Proactive, independent, meticulous and organised

· Customer-oriented with good communication and problem-solving skills

· Familiar with Singapore roads

· Class 3 driving license required

Only shortlisted applicants will be contacted.

Duties & Responsibilities:

· Assist and support operations team in creating and maintaining daily bus schedules

· Coordinate and manage bus drivers to ensure they meet their required performance standards

· Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.

· Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests

· Collaborate with other team members to meet or exceed service standards

· Build relationship with customers

· Support with daily administrative work

· Any other ad-hoc duties as assigned

Requirements:

· Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)

· Proficient in using Microsoft Office (Word & Excel)

· Proactive, independent, meticulous and organised

· Customer-oriented with good communication and problem-solving skills

· Familiar with Singapore roads

· Class 3 driving license required

Only shortlisted applicants will be contacted.

Duties & Responsibilities:

· Assist and support operations team in creating and maintaining daily bus schedules

· Coordinate and manage bus drivers to ensure they meet their required performance standards

· Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.

· Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests

· Collaborate with other team members to meet or exceed service standards

· Build relationship with customers

· Support with daily administrative work

· Any other ad-hoc duties as assigned

Requirements:

· Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)

· Proficient in using Microsoft Office (Word & Excel)

· Proactive, independent, meticulous and organised

· Customer-oriented with good communication and problem-solving skills

· Familiar with Singapore roads

· Class 3 driving license required

Only shortlisted applicants will be contacted.

Job Description:

• Play a role in facilitating the transition of Finance records and processes from legacy systems in the organisation to the new Cumulus Finance IT system (Workday) for the new set up.
• This includes the collation of data, involvement in user testing and preparation of change management engagement sessions.
• This role will involve working closely with the Finance team to ensure a smooth and efficient migration to and adoption of the Cumulus system.
• Need to support the Finance team in the preparation of finance policies and SOPs, arrangement of meetings, and other administrative matters required in the setup of Finance functions of the organisation.
• You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

Requirements:

• Min Bachelor Degree in Banking and Finance, and Accoutancy relevant discipline
• Prior workday System experience will be advantageous

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Contract Finance Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599