Total 71,395 Manager service operations manager job vacancies in Singapore

We are seeking an experienced and dynamic Senior Sales Manager to lead and drive our smart home sales team. This individual will be responsible for developing and implementing effective sales strategies, managing customer relationships, and achieving sales targets. The Senior Sales Manager will oversee the sales operations and be a key contributor to the growth and success of SINGGATE.

Key Responsibilities:

· Sales Strategy & Planning:

Develop and execute strategic sales plans to meet or exceed monthly, quarterly, and annual sales targets.
Analyze market trends, customer preferences, and competitor activities to identify growth opportunities.
Work closely with the marketing team to create promotional campaigns, product launches, and events that drive sales.

· Team Leadership & Development:

Lead, mentor, and manage the sales team to maximize performance and productivity.
Conduct regular training and development sessions to enhance the skills and knowledge of the sales staff.
Set clear sales goals, monitor performance, and provide actionable feedback to the team.

· Customer Relationship Management:

Build and maintain strong relationships with new and existing dealers to foster loyalty and repeat business.
Ensure a high level of customer satisfaction through professional and courteous sales processes.
Address and resolve customer complaints or issues in a timely and effective manner.

· Sales Operations:

Manage and optimize the entire sales process, including lead generation, follow-up, negotiations, and closure.
Coordinate with the inventory management team to ensure that the sales team has the necessary stock to meet demand.
Monitor and analyze sales metrics, generate reports, and present findings to senior management.

· Market Expansion:

Identify new business opportunities, partnerships, and markets to expand the dealership’s customer base.

Requirements :

· Proven experience as Digital Marketing Executive or similar role

· Excellent communication and interpersonal skills

· Proficient in communicating both English and Chinese

· 7+ years of sales experience, with at least 3 years in a leadership role within the smart home industry is an advantage

· Excellent communication and interpersonal skills, Proficient in communicating both English and Chinese

Job duties:

• Managing operations management regionally and ensure continuity of business operations
• Developing comprehensive operational strategies, through alignment with the corporate vision and seamless integration across all entities
• Establishing transparent communication with executive leadership and across all operational teams to facilitate effective problem-solving
• Ensuring direction in improving effectiveness and efficiency across all operational processes and procedures
• Fostering a culture of operational excellence and continuous improvement.
• Maintaining good rapport with all stakeholders.
• Ensuring teamwork and strict adherence to corporate governance policies, relevant ethical and compliance standards, and workplace safety requirements.

Requirements:

• Degree or above in any field
• 8 to 12 years operation management experience from apparel manufacturing industry
• Good track record of success in driving operational excellence initiatives and in managing cross-functional teams
• Managing manufacturing plants from Asia pacific region

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

Job Description:

We are seeking a talented Social Media and Content Writer Specialist to join the Marketing & Communications team.

The ideal candidate is a creative thinker, excellent writer, and adept researcher who can develop engaging content across various platforms. You will work closely with colleagues in the Marketing & Communications team and Programming & Producing teams to create compelling content that resonates with our target audience.

Duties & Responsibilities:

Research & Ideation

• Conduct research to generate ideas and conceptualise creative content for various target audiences across platforms, including social media, video, and e-mailers, to achieve communications, marketing, and festival / programme objectives.
• Develop good knowledge of organisation / festival / programme brand knowledge, positioning and tone of voice.
• Stay updated with industry trends and best practices in content writing and digital marketing to enhance the editorial calendar.

Content Creation and Editing

• Write clear, concise, and engaging content for our website, social media, e-mailers and other marketing channels.
• Identify, curate and develop content from festivals and programme assets.
• Creating an editorial calendar for timely and strategic content ideas throughout the year.
• Conduct interviews, attend rehearsals, etc., for content generation.
• Craft stories that resonate with various target audiences and encourage engagement.
• Distil complex concepts into easily understood content.
• Create and schedule posts for multiple social media channels.
• Edit and proofread content for accuracy, clarity, consistency, and adherence to the festival / programme brand style and tone of voice.

Monitoring and Management

• Manage content distribution to online channels and social media platforms to increase web traffic.
• Keep up to date with industry best practices and monitor content activities of other arts centres and festivals websites.
• Monitor and analyse online statistics, including social ad web traffic, user demographics, and content performance, to inform content strategy.
• Manage and complete multiple content writing projects on time.

Collaboration & Strategy

• Collaborate with the Marketing & Communications and Programming & Producing teams to develop content strategies supporting marketing initiatives, ensuring alignment and consistency in messaging, branding, and style across social media and digital platforms.
• Develop content distribution and promotion efforts to increase brand visibility and drive traffic across social media and digital platforms.
• Strategize content creation and distribution for respective social media platforms based on target audience.

Requirements:

Education

• Degree in English, Marketing, Communication, Journalism or a related field

Experience

• Minimum 5 years of experience in arts/events related industry such as events marketing, arts marketing, digital marketing and social media
• General knowledge of the arts is important
• Proven experience as a Content Writer, Copywriter, Social Media Manager/ Specialist or similar role
• Strong writing and editing skills to produce high-quality content
• Familiarity with various writing styles and media types
• Proficiency in content management systems (CMS) and other digital tools
• Experience candidate will be considered for a higher appointment

Skills

• Excellent research skills and the ability to gather, analyse and present information effectively
• Highly articulate and versatile writer with excellent editorial skills; solid command of English with the ability to create compelling headlines that capture attention
• Good knowledge of respective social media platforms, their uses and functions and target audience
• Excellent project management skills
• Strong communication and collaboration skills

Characteristics

• Ability to thrive in a fast-paced, high-energy work environment
• Strong multi-tasking skills and ability to meet tight deadlines

Do note that this is a 2-year contract role.

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly motivated, dynamic and service-orientated individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

What you will be working on

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders. You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescape
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Quality-Service-Branch----Contract_JR-10000033206

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Assistant Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Assistant Manager:

• Lead annual performance, remuneration, and bonus reviews, collaborating with Regional teams and global headquarters.
• Oversee payroll preparation, ensuring accurate, timely employee payments in coordination with Finance.
• Manage employee benefits programs, including insurance, pension plans, and leave entitlements, ensuring up-to-date documentation.
• Ensure accurate, up-to-date employee data for Singapore and SEA countries, conducting regular checks.
• Identify opportunities to digitize HR processes, enhancing efficiency and employee experience.
• Manage visa and work permit processes, ensuring compliance with local regulations and government agency requirements.
• Maintain updated HR policies, procedures, and employee handbooks, providing guidance on local employment laws.
• Handle employee grievances, mediate disputes, and foster compliance with employment regulations.
• Support Regional team in onboarding, system updates, and preparing materials for meetings.
• Collaborate on health and safety initiatives, and lead ad-hoc projects as assigned.

Requirements:

• Degree in related field
• 6 years of relevent experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Singapore Based (Suntec)
• 5 Days // 9 – 6 PM
• $4,000 - $5,000+ AWS + 14 Days AL + Medical Claim
• Diploma with min 5-7 years working experience in Manufacturing or automation environment; Bachelor’s degree with 3-5 years working experience in Manufacturing or automation environment.
• Career Progression Opportunities

** Family Office Environment in managing fund, investment and charity from the budget given**

Job Scopes:

• Provide secretarial and administrative support to manager located at Singapore's office, no overseas travelling requires.
• Managing incoming and outgoing correspondence on behalf of manager, phone calls and other form of communication
• Collaborate with other departments (Finance, Investment, Charity Team) to ensure that all company processes are handled efficiently and resolve any issues that may arise
• Schedule appointments, meetings, and calls, and ensure that they are prepared and on time for all engagements.
• Prepare presentations, meeting minutes and report.
• Perform administrative and office support, such managing office maintenance, water supply, insurance updates, cleaner management, filing system and contact database.
• Undertake any other ad-hoc tasks and responsibilities assigned

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Us: We are a leading company specializing in high-quality residential cleaning services, dedicated to delivering exceptional results tailored to each home. We pride ourselves on our innovative marketing strategies and our commitment to superior service.

Role Overview: We are seeking a highly skilled Cleaning Manager to oversee our operations and lead our team, with a strong focus on online marketing. This role requires an individual adept at managing both cleaning services and advanced marketing strategies. Please note that this position requires working on weekends and public holidays as needed.

Key Responsibilities:

Manage daily operations of cleaning services, ensuring top-notch service quality and client satisfaction.
Develop and execute sophisticated online marketing campaigns to enhance brand visibility and attract new clients.
Monitor and analyze marketing performance, making data-driven adjustments to strategies.
Lead and train cleaning staff, ensuring adherence to company standards and protocols.
Be available to work on weekends and public holidays as required to meet client needs.
Required Qualifications:

Minimum of 5 years of experience in cleaning management with a proven track record of high-quality service.
Demonstrated expertise in online marketing, including social media, SEO, and PPC advertising.
Proficiency in using digital marketing tools and analyzing marketing data.
Excellent organizational and leadership skills, capable of managing both operational and marketing responsibilities.
Preferred Skills:

Experience in the residential cleaning industry is highly desirable.
Advanced understanding of marketing performance metrics and data analytics.
Strong communication skills and a customer-oriented approach.
Application Instructions: Please submit a comprehensive CV, a cover letter detailing your experience in cleaning management and online marketing, and examples of successful marketing campaigns. Only candidates with a proven track record in both areas and the flexibility to work on weekends and public holidays will be considered.

Job Description & Requirements

• Perform duties and exercise powers as assigned by the Board of Directors from time to time, either in their capacity as General Manager or in connection with the business operations of the Company.
• Report directly to the Board of Directors of the Company or any appointed representative.
• Responsible for fulfilling all duties required by the Board or the Company.
• Close collaboration with the Financial Manager to ensure alignment and efficiency.
• Develop and implement strategic objectives aimed at enhancing the economic benefits for the Company
• Responsible for overseeing all sales and marketing activities to ensure they contribute effectively to the Company’s objectives and help achieve the annual budget goals approved by the Board of Directors.
• The General Manager must adhere to the Terms and Conditions outlined in the Company's Policies and Manuals, ensuring all actions are in line with the established standards and regulations.

Requirements:

• Degree in any fields
• Strong in Business Development
• Experience in Metal or Aluminium Industry

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305
Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Info:

• Salary: Basic up to $6000 + AWS + VB
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Boon Lay

Job Scope:

• Regularly assess cost-saving opportunities and ensure that pricing for goods aligns with current market rates, is efficiently sourced, and procured to maximize value for the business
• Lead accurate demand forecasting in collaboration with sales and marketing by monitoring and communicating forecasts, changes, inventory estimates, supply conditions, business risks, opportunities, and mitigation strategies
• Analyze sales trends and influencing factors to incorporate insights into forecasting and inventory planning
• Manage spending effectively and promote a culture of long-term savings in procurement costs
• Build and maintain effective relationships with key suppliers for food and beverage raw materials, ingredients, and packaging to meet business needs
• Collaborate with the Sales and Marketing Team to develop and implement strategic initiatives that support the business’s growth and profitability goals
• Coach the team to develop the skills necessary for long-term business and individual success
• Serve as the primary subject matter expert, developing policies and procedures related to procurement and planning
• Oversee the purchasing system, Costpoint, and provide strategic direction on procurement actions, approval workflows, thresholds, and tracking of Purchase Requests and Purchase Orders
• Work with the Finance team to ensure that procurement management aligns with corporate standards
• Stay informed about Import/Export regulations and ensure compliance, including coaching and training staff on these regulations

Requirements:

• Degree or Diploma in Purchasing/Supply Chain, Business, or a related field is required
• Minimum of 3 to 5 years of work experience in purchasing, ideally within the FMCG sector, with a preference for food sourcing/purchasing
• Experience in overseas food importation, particularly in freight cost management, MOQ negotiation, and inventory control. Experience in meat and cheese imports is considered advantageous
• Knowledge of SAP software, pivot tables, VLOOKUP, and Excel
• Proven track record of managing significant costs of goods with a strong motivation to deliver cost savings
• Excellent at guiding and mentoring team members to achieve accuracy in forecasts and inventory management
• Strong leader with good decision-making skills and the ability to multitask
• Demonstrated success in collaboration (cross-functional) and delivering results as a team contributor and coach
• Strong business acumen, an open-minded approach, and the ability to effectively manage relationships within the organization and with suppliers

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Key Responsibilities:

• Prepare sales, cost, and cash flow forecasts, along with management accounts for different business divisions.
• Ensure timely submission of financial reports to management.
• Oversee the Accounts Department, ensuring accuracy in daily operations and compliance with payment and collection policies.
• Monitor customer collections and supplier payments, including reviewing banking documents like LCs, IBCs, and invoice financing.
• Review and verify GST submissions and accounting records.
• Monitor stock movement through regular reporting.
• Liaise with auditors, tax agents, company secretaries, and bankers.
• Assist CEOs and Financial Controller with various business projects.
• Handle additional tasks as required.
• Ensure all financial operations comply with company policies and industry standards.

Requirements:

• Degree in Accountancy with at least 5 years of experience.
• Strong understanding of finance and accounting policies.
• Excellent analytical, communication, and interpersonal skills.
• Immediate availability preferred.

If you're ready for an exciting challenge and want to be part of a forward-thinking team, apply today!

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

KEY RESPONSIBILITIES:

STRATEGIC PLANNING

• Lead and develop the 3-year Market Action Plan in close partnership with SAM Exco (state of the nation, sales analysis & forecasts, brainstorm & idea generation, writing & formatting of the final documents, creative proposal).
• Ensure successful implementation of key strategies by facilitating the planning (calendar, resources, orchestration) and management of the market’s main initiatives
• Lead some regular presentations for HQ and Regional/Local Excos
• Coordinate and give 360 visibility to MD and Exco of all key projects across categories and departments, to ensure alignment and relevant prioritisation.

STRATEGIC PROJECTS

• Oversee & support 360 projects’ orchestration and transversal coordination in partnership with project leaders from all departments (defining objectives, scope, timeline, key missions & responsibilities, monitoring progress & achievements, and forming dedicated taskforces)
• Ensure alignment with local, regional, HQ and external stakeholders, consistency throughout all touchpoints and share regular communications with key stakeholders, Exco & HQ on project progress, status, and challenges.
• Develop the team’s performance mindset and ability to set KPIs, collect data, and analyze performance of local activations across functions.

ART & CULTURE:

• Lead and oversee all Arts & Culture projects, while continuously refining and orchestrating the long-term roadmap for Cartier SAM.
• Manage dedicated A&P budget for Art & Culture and maximize activation opportunities throughout the year.
• Active networking with cultural institutions and key ecosystem players to identify locally relevant partnerships (short and long term).
• Activate the Internal Art Connector community to ensure the Arts dimension is present & reflected across all touchpoints/ projects.

CORPORATE INITIATIVES:

• Lead and oversee the RED CLUB (RC) Singapore Project.
• Define & elaborate the local RC Strategy
• Manage the SG Chapter members and ensure yearlong treatment & local purpose activations.
• Management & prospecting of new recruits to join the chapter.
• Drive the annual Young Leader Awards promotion locally with members to gardener applications.
• Work closely with the Regional Corporate team to activate the Cartier Women’s Initiative in the local markets through close follow up with the fellows and community.

SUPPORT THE TRANSFORMATION – COLLABORATION & PARTNERSHIP:

• Challenge the status quo and current ways of working within Cartier SEAO and bring new ideas with a fresh and positive view and mindset.
• Establish and maintain strong relationships with Cartier SEAO leadership team, in office and boutique, key stakeholders in the region and globally to identify their needs and seek full range of business solutions.
• Assist leadership in strengthening internal communications with staff at all levels throughout the organization.
  

TECHNICAL SKILLS:

• A minimum 8 years of experience required, preferably in the luxury industry.
• Strong leadership, interpersonal, and organizational skills.
• Experience in working transversally with all key functions in a market/HQ.
• Ability to work strategically and collaboratively across departments.
• Excellent communication skills and creative mindset.
• Strong knowledge of Maison’s Branding, Corporate initiatives and of the Art & Culture sphere.
• Proven ability to work with all levels of management cooperatively, smoothly, and efficiently.
• Possesses the structure and process experience of a multinational background but with an entrepreneurial flair and drive.
• Experience supporting growth through transparency, consistency, and disciplined execution. Must be able to manage multiple projects simultaneously and organize workload to meet organizational timelines in a fast paced, high-growth environment.
• Excellent written and oral communication skills in English.
• Expert proficiency in Excel and PowerPoint.

PERSONNAL SKILLS:

• High level of integrity and dependability with a strong sense of urgency and results-orientation, with a track record for delivering to plan.
• Flexibility to adapt quickly to changing circumstances; able to proactively question and challenge to prioritize and identify solutions in timely manner.
• Clear thinker with outstanding numeric ability supported by a rounded commercial awareness.
• Curious in nature and always looking to question, learn, and look for better ways to do things.
• Relish working in a company with a diverse and global environment.
• Proactive, confident, coupled with strong verbal and presentation skills.
• Personable, fun, creative, team oriented.

See yourself at Twilio

Join the team as Twilio’s next Technical Account Manager (Chinese speaking)

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency.

Responsibilities

In this role, you’ll:

• Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
• Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
• Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
• Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3 to 5+ years of relevant experience as part of a support or operations team in a software or SaaS company.
• Knowledge of web services, JavaScript (Node.js), React.JS, XML Python, Ruby, PHP, Java, C#, Swift, API and implementations using SDKs.
• Broad capabilities to troubleshoot and debug server-side code and client-side code (JavaScript, Android, iOS).
• Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
• Exceptional time management skills, emotional intelligence, interpersonal communication and ability to prioritize tasks while evaluating situational urgency.
• Demonstrated history of driving complex product issue resolutions including escalation management, internal and external strategy planning through to solution delivery.
• High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums.
• Interest in utilizing customer feedback to identify and drive improvements in our products.
• Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
• Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
• Proficiency in Chinese language (both oral and written) in order to support many of our Personalized Support customers from Hong Kong and China region.

Desired:

• Experience building and maintaining interactive dashboards using technologies such as Amazon Quick Sight, AWS Data Pipeline, Looker, Snowflake, Salesforce or others.
• Demonstrated ability to develop workflows to increase troubleshooting efficiency while still following standard processes and procedures.
• Experience working with Looker, AWS Cloud Analytics, Tableau, Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.

Location

This role will be remote, and based in Singapore.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Job Scope

As the Restaurant Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for the daily management of the restaurant whilst leading & developing your team. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, managing food safety and food quality, managing inventory and restaurant financials as required.

What we’re looking for

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team.

• Running a shift at GYG is intense but rewarding, so to ensure you’re successful in the role, you’ll need experience. We appreciate ‘experience’ comes in may shapes and sizes – What we mean specifically is;
• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Experience in managing restaurant financials (P&L)

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Job Scope

As the Area Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for developing Restaurant Managers and managing a few outlets. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, training, proactively improving guest experience, managing food safety and food quality, managing inventory and financials for multiple outlets.

What we’re looking for

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love the opportunity to find you a place in our team.

• Experience in delivering exceptional customer service
• Experience in leading various teams
• Excellent interpersonal and communication skills
• Experience in financial acumen and numeracy (P&L) for various outlets
• Strong computer/IT skills (such as G Suite)
• Excellent time management and have the ability to work independently as well as within teams

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Job Scope

As the Restaurant Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for the daily management of the restaurant whilst leading & developing your team. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, managing food safety and food quality, managing inventory and restaurant financials as required.

What we’re looking for

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team.

• Running a shift at GYG is intense but rewarding, so to ensure you’re successful in the role, you’ll need experience. We appreciate ‘experience’ comes in may shapes and sizes – What we mean specifically is;
• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Experience in managing restaurant financials (P&L)

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

• MNC, Town area, 5 days
• Salary: $7500 - $8000
• AWS, performance bonus
• New position

Responsibilities

• Partner with Company’s compensation team to develop, implement, and manage the company’s compensation strategy and specific pay frameworks, so that they align with the company’s business goals and ensure competitive and fair compensation practices.
• Oversee all aspects of compensation programs, including salary structures, bonus plans, and other incentives.
• Conduct regular market research and analysis to stay up-to-date with industry compensation trends and to ensure the company’s ability to attract and retain top talent in the industry.
• Manage ongoing employee compensation programs including annual compensation reviews, promotion cycles, and bonus programs in the region.
• Provide thought leadership on compensation designs, work with sales organizations on sales compensation designs, establish competitive pay targets for sales roles, and ensure compensation governance of sales incentive payouts.
• Work with the global mobility team to support the design and updating of destination benefits.
• Partner with the legal team to ensure that all compensation practices adhere to local and international labor laws, regulations, and government requirements.
• Support special recognition programs that recognize top talents.
• Develop and implement effective communication strategies to educate employees about their compensation to ensure transparency and understanding.
• Work closely with finance, recruiting, and HRBPs as needed on all aspects of compensation and benefits.

Skills and Capabilities

• Bachelor’s degree in Human Resources, Finance, or other related field required.
• 8-10 years of progressive experience in compensation and benefits management.
• Proven experience in developing and implementing effective compensation strategies in a fast growing and multi-country environment.
• Must be highly organized with excellent attention to detail relating to data accuracy, problem-solving, and decision-making.
• Strong understanding of global compensation principles, regulations, and market trends.
• Ability to analyze complex problems and draw conclusions from data.
• Highly developed collaboration skills.
• Awareness of the importance of maintaining confidentiality of sensitive and proprietary information.
• Excellent organizational skills and ability to manage and execute tasks in a high-pressure environment.
• Strong communication and interpersonal skills, including the ability to effectively communicate with, and present information to, internal and external stakeholders.
• Ability to work in a deadline-oriented team environment.
• Ability to be discrete and maintain the highest standard of confidentiality.

Interested applicants, please send your resume to [email protected]

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our esteemed client, is searching for a Team Leader (Operations):

Job Responsibilities

• To ensure smooth operation of the incinerators and boilers and wastes are treated to the maximum capacity
• To maintain the machines and equipment with running condition in order to avoid unnecessary shut down
• To patrol and check the plant machines, equipment according to check-list and monitor safety rules & regulations standard and housekeeping standard
• To submit shift operation data and relevant reports to the Manager
• To plan and work out the maintenance plant shut down schedules

Job Requirements:

• At least Diploma in Engineering or Degree in Mechanical Engineering / Chemistry or equivalent
• At least 3 years of relevant working experience in Supervisory level
• Required experience in rotary kiln incinerator or boiler operations
• Able to perform 12-hr rotating shift

Additional Information:

• Salary: Up to SGD 3,200 + Shift allowances + Overtime + AWS + VB
• Working Location: West
• Working hours: Shift work (8am to 8pm; 8pm to 8am)

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Secretariat support for the a Mental Health Integration Steering Committee includes but is not limited to:

• Schedule and host meetings

• Co-curate the meeting agenda with Committee Chairperson and Co-Chairperson

• Draft, collate and circulate meeting materials and meeting minutes

• Follow-up on matters arising

• Support the Committee in the planning and execution of strategic retreats and advocacy events if required

Administrative support for mental health strategy-related work includes but is not limited to:

• Draft submissions to the Board and Senior Management

• Draft project/ programme proposals, meeting materials and meeting minutes

• Schedule and host meetings

• Perform other duties as directed by reporting officer and clinical/ project leads

JOB REQUIREMENTS

• Bachelor degree from a recognised institution

• Proficient in Microsoft Office applications

• Experience in the healthcare industry will be an advantage

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description

• Industry/ Organization Type: F&B
• Position Title: Central Kitchen Manager cum F&B Chef
• Working Location: Woodlands
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations of the central kitchen, ensuring efficient production processes.
• Develop and implement standard operating procedures (SOPs) to ensure consistency and quality of food products.
• Monitor overall production output levels and coordinate maintenance or repairs of kitchen equipment as needed.
• Manage compliance with food and beverage hygiene policies and procedures, ensuring adherence to safety regulations.
• Direct all kitchen activities, including food preparation, cooking, portioning, packaging, and production scheduling.
• Design and develop both seasonal and permanent menus that align with company standards, customer preferences, and dietary requirements.
• Oversee inventory levels, order ingredients, and manage supplier relationships to ensure optimal stock levels.
• Prepare and manage the central kitchen’s budget, including labour, supplies, and equipment costs.
• Any other ad-hoc duties assigned.

APPLY NOW!!!

• Bachelor’s Degree in Culinary Arts, Hospitality Management, or related.
• Has 5 years of experience in a similar role, preferably in a central kitchen or large-scale food production environment.
• Professional culinary experience, including at least 3 years of experience in a chef/senior chef role.
• Strong knowledge of food safety regulations, HACCP standards, and SFA compliances.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69405 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Reporting directly to Finance Manager, you will be responsible to support the finance department by overseeing financial operations, ensuring accurate reporting, and maintaining compliance. This role will lead financial analysis, assist with budgeting, and manage audits, tax submissions, and payroll. The role also involves handling special projects, implementing new systems, and providing leadership to the team while ensuring effective communication across departments. This will be an exciting challenge for you to explore and develop which will open the opportunity to accelerate your own career.

• Lead monthly and yearly closing activities, ensuring deadlines are met.
• Review and approve accounting entries, reports, and reconciliations.
• Manage the daily finance operations, liaising with the ERP team for issue resolution.
• Lead audit, tax submission, and compliance activities, ensuring timely and accurate completion.
• Prepare and submit various financial and business analysis reports.
• Assist in strategic planning and business reviews by preparing necessary financial forecasts and reports.
• Act as backup for the Finance Manager during absences, including payment authorization and meeting representation
• Engage with cross-functional teams, Genpact, and external partners to streamline finance operations.
• Oversee the entire payroll process, ensuring timely and accurate payment of salaries, allowances, bonuses, and deductions.
• Manage the administration of employee health benefits, including medical insurance, hospitalization coverage, and other welfare program

Requirements:

• At least 5 years of experience in finance operations, management reporting, auditing, tax, and compliance.
• Previous experience in FMCG industry or food manufacturing would be a plus
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Scope

• Responsible for overall efficient and effective management and operation of the restaurant
• Assist Restaurant Manager on daily restaurant operations
• Ensure that all menu items are prepared and delivered in accordance with GYG’s Food Recipe and training guides
• Ensure that GYG speed of service standards are consistently met on shift.
• Maintain a clean and organised restaurant at all times whilst on shift.
• Ensure restaurant compliance with the GYG Food Safety Policy and procedures during the shfit.
• Provide an enjoyable restaurant experience by maintaining a restaurant that is safe, clean and provides customers with an enjoyable ambience whilst running the shift.
• Report on restaurant sales performance for the shift as required by GYG
• Meet cost of goods sold, cost of labour and operating cost targets for the shift set by the management.

Requirements

• Good people management and conflict resolution skills
• Personable and approachable disposition
• Willingness to learn and develop strong competence in various GYG systems
• Provide valuable experience in sales and sales management, inventory management, and marketing coordination
• Face sales and interactions
• Learn proper techniques to problem solving and conflict management
• Coordinate information between operations and head office
• Learn how to deliver and manage superior customer service
• Teach how to effectively communicate, influence and interact with all types of customers, vendors and coworkers
• Provide weekly recruiting status reports to management
• Learn a wide variety of selling related skills including planning and conducting effective sales calls, identifying and exceeding customer needs and sales opportunities, inventory systems knowledge, management
• Learn all aspects of business, culture, and core values

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

The Assistant Product Manager, Overseas Property Financing (OPF), will be part of the team overseeing the OPF mortgage business across the entire Consumer Banking Group.

This position will focus on the provision of support to the OPF Product Manager in order to drive business growth and manage key risks through timely and appropriate monitoring and interventions.

JOB SCOPE AND DUTIES

1. Contribute to the execution of key business strategies in order to drive and sustain profitability and loan book growth

2. Campaign Management - support the delivery of business acquisition campaigns (such as promotional pricing) from end-to-end, including all related marketing and fulfillment

3. Operational Escalations/Handling - take charge of and resolve operational escalations pertaining to the loan life-cycle from both Front and Back Office colleagues, including but not limited to, loan

application, account maintenance and loan prepayments

4. Project Timeline Management - track and maintain the product team's task list and project outstandings, and work with internal stakeholders to ensure timely satisfaction of timelines and deliverables

5. Data Management - manage business data and provide required information in an accurate, timely and orderly manner so as to support business objectives. This also includes basic analysis and presentation of key data in appropriate formats

6. Business Processes Management - manage key business processes that includes the trigger and oversight of end-to-end portfolio risk management activities (e.g. periodic collateral to loan valuation shortfall annual property revaluation and any other exercises that may arise from time to time, so as to mitigate portfolio related risks).

This involves working with stakeholders from Credit Approval and Credit Policy Teams, as well as Relationship Managers (based locally and abroad) and Operations

7. Marketing Support and Content Creation - develop content and provide back-end marketing support in order to ensure high quality, accurate and meaningful content marketing initiatives are delivered on time to both external and internal clients

8. Marketing Analytics - build up the team's marketing analytics capabilities through the guided creation of dashboards using Adobe Analytics-, and perform analysis of data to provide key insights to management

9. Experimentation Support - support the ongoing experimentation efforts of the team to ensure creative business ideas are tested and implemented. This includes creating back-end experimentation setup, monitoring and executing these experiments

10. IT System Maintenance and Enhancements - support backend IT enhancements from end to end, including participation in regular teleconferencing calls and User Acceptance Testing (UAT) and live verification exercises. This also includes resolving IT issues as escalated by users of the bank systems relevant to OPF.

11. Knowledge Management - ensure that the team's information is well maintained, including ensuring that business information and data are archived appropriately and stored in a secure and easily accessible fashion

12. Parameter, Template and Webpage Management - ensure that all system parameters, letter templates and both public and internal content on webpages are properly updated and maintained

13. Others - duties that may be assigned from time to time in support of team objectives

QUALIFICATIONS/REQUIREMENTS

1. Bachelor's degree in any discipline from a recognized university

2. Meticulous, detailed and careful as many tasks have a major impact on the OPF business

3. Willingness to learn on the job

4. Ability to work in a fast-paced environment, including prioritization of multiple job tasks

5. Possess good communication and business writing skills

6. Curious and keen to identify problems and propose suitable solutions

7. Competent in Microsoft Excel, Powerpoint and Word.

Knowledge of Adobe Analytics is a plus

8. Working experience is a good to have but not mandatory

9. Marketing content creation good to have but not mandatory