Total 100,236 Full-time service operations manager job vacancies in Singapore

Purpose of the role

Nature and aim of the position.

Global Blue (GB) a leading provider of multi-currency payment and hotel & retail gateway solutions is seeking a Sales & Relationships Manager to manage our current financial institution partners, increase the acceptance of Dynamic Currency Conversion (DCC) at our partner merchants and sell our multi-currency and gateway solutions to new financial institutions within Singapore. The role will also be responsible for business development activities in Indonesia, selling our hotel and retail gateway solution to merchants.

Context of the role

Reporting to the Regional Head of Commercial APAC, this is a Singapore based position to sell our multi-currency and gateway solution into new financial institutions and payment service providers as well as relationship manage and cross-sell our solutions into existing partners. A good understanding of the financial Institutions payment and retail ecosystem/payment value chain within Singapore is required.

The Sales & Relationship manager will hunt for new partners both cold as well as from existing opportunities. The person will need to be target driven and have a passion and ownership to deliver numbers. This will be a hands-on role with deep involvement in execution, leading from the front. As well as manage existing partners, so will need good relationship and interpersonal skills. Must be able to drive DCC and Hotel & Retail Gateway sales by working with acquiring sales teams and providing training and support to enable their teams to have strong GB product understanding and be comfortable in selling the solutions to merchants.

The role will also be responsible for business development activities in Indonesia, working with our Payment Service Provider Partner, Yokke to selling our hotel and retail gateway solution to merchants.

This is a commercial role and responsible for driving business growth and revenues.

Key Responsibilities

• Identify and approach potential acquiring partners to align with Global Blue and promote the full range of solutions, including DCC, Multi-Currency Pricing (MCP) and the Hotel & Retail Gateway.
• Creating and executing the overall sales and business development plan for GB across the Financial Institution/Payment Service Provider market in Singapore.
• Develop and maintain yearly account plans with each of our acquiring partners, namely DBS and UOB.
• Implement strategies jointly with acquiring partners to retain merchants by embedding products and solutions that provide merchants with added value and strengthen acquiring relationships.
• Increase DCC opt-in levels by working with Merchants and Acquirers.
• Assist Acquirers to sell in DCC and other solutions by supporting sales pitches.
• Hands on management of day to day activities of existing partners in relation to the GB product suite they utilise, working closely with C suite management.

· Business development activities in Indonesia, working with our Payment Service Provider Partner, Yokke to selling our hotel and retail gateway solution to merchants.

• Ensuring excellent communication and internal coordination to roll-out new services, considering market specificity (regulation, competition etc.)
• Managing the new accounts to maximise revenue through cross and up selling opportunities and maximising customer satisfaction.
• Providing timely reports to the head of regional sales team regarding performance, sales activity, account management and strategy, as well as advise on local industry trends.
• Initiate and maintain a strong links between customers and back-office services to ease communication and facilitate the resolution of any issues.
• Effectively communicate the needs of your partners to the support team.

Qualifications and Education Requirements

At GB we set out clear expectations for the business and you to succeed, it is equally important for us in defining not only the nature of the role responsibilities but that the cultural fit in working style and approach is a match! So please read carefully below before putting yourself forward

• Strong academic background, such as a degree in Business, Economics, Engineering, Computer Science, or an equivalent.
• ~3-5+ years of B2B business development experience covering a multi-region remit within the payments industry.
• Has a strong existing network of PSP’s, Acquirers, Banks, Tier one Merchants and Marketplaces in the Singapore finance industry.
• DCC/MCP knowledge and understanding preferred.
• Extensive experiences of negotiations with C-level executives.
• Demonstrated success in initiating and growing sales in complex enterprise clients.
• Strong balance of both strategic planning and active hands-on approach is a must.
• Must possess a can-do, entrepreneurial drive, focusing on solving problems creatively with a high level of energy. This is critical both as a cultural fit and based on the nature of internal business growth plans.
• Strong organization skills, management of priorities and the ability to work under pressure.
• Ability to influence and build credibility across all levels, hence building collaborative relationships.
• Proven ability to operate in a fast paced, global, complex, and geographically diverse company.
• Able to work autonomously.
• Excellent verbal & written communication skills in English.

Reporting to Head, Ops & Planning Section, Department of Medicine, the staff will be responsible for providing oversight to the charging and reporting sub-section, to ensure timeliness and accuracy in billing, and ensure reconciliation of invoices and receivables. Staff will support Pathology operations consisting of planning, coordinating, and facilitating efficient service delivery. The staff will also support in the professional, financial, and administrative aspects within the department.

Key Responsibilities

Primary Responsibilities and Duties (80%)

• Provide oversight to the charging and reporting sub-section

• Provide procurement support to the department, including office supplies, lab equipment and inventory to ensure smooth operations

• Plan and prepare budgets that are consistent with department and hospital strategies

• Monitor budgets (e.g. capex, opex, staff training) and other related funds

• Prepare cost and fee reviews to ensure fiscal sustainability

• Compile and collate statistics of respective sections’ key performance indicators (KPIs)

• Manage projects relating to operations and administrative functions

• Provide support to clinical, research and education activities in the department through resource planning, workflow, costing and billing

• Assist in the formulation and implementation of contracts, partnerships and collaborations with other public or private entities

• Communicate and foster good relations with clinicians, allied health staff and other staf outside the department to facilitate feedback, information flow and streamline processes

Secondary Responsibilities and Duties (20%)

• Perform administrative duties when necessary

• Perform any other duties as assigned by the reporting officer

Key Requirements

• Bachelor's degree, preferably with 2 years or more work experience in the healthcare setting

• Positive attitude, proactive mindset and a willingness to take initiative

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Lynn Ho

R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

3 Months contract to 1 year contract
Location at Novena
Office Hours, 5 days
$3000 - $4500

Job Description:

• Responsible for the projects and addition & alteration works of hospital, medical centre and other associated business unit as instructed by the management
• Track preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned by Head of Department or reporting Supervisor
• Facilitate and manage assigned projects within given deadline & budget
• Independent and resourceful. Good problem solving & analytical skills
• Able to work well with people from across different departments and levels
• Support the car park operations
• Assist in any other duties assigned
• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption to the patients and staff
• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned
• Any other duties assigned by the Senior Technician/Engineer/Supervisor.

Requirements:
Min degree in facilities management preferred

Interested candidates, do submit your resume in Word document to: [email protected] or telegram @alexgohhl
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]

Info can be shared ATM: -

• Basic UP $2600 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

KPay is a fintech company where we combined payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes.

We are looking to hire an Office Administrator where you will be responsible for managing various office administration tasks to ensure the smooth and efficient operation of the office environment.

Key Responsibilities:

• Manage general administrative tasks such as answering phones, managing emails, and maintaining office supplies.
• Oversee office facilities, including maintenance, repairs, and space management.
• Coordinate with vendors and service providers for office-related needs.
• Maintain inventory levels for office supplies and order as needed.
• Track and manage office expenses and budgets.
• Assist in planning and organizing company events or meetings.
• Other ad-hoc duties as assigned.

Requirements:

• Proven experience as an Office Administrator or similar role.
• Team player with good communication & interpersonal skills
• Basic knowledge in MS Office (Word, Excel)
• Attention to detail and problem-solving skills.
• Able to converse in Mandarin

Job Responsibilities:

• Work closely and communicate on a regular basis with business units to ensure alignment on projects, and overall service experience.
• Deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Create, evaluate, and contract tenders of SGD $2M upwards.
• Identify opportunities to enhance digital ecommerce journey and customer journey through omni-channels such as websites, mobile apps, mini programs etc.
• Be the point of contact for technology discussions concerning digital/resort systems and their associated subsystems.
• Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.
• Identify, manage, and resolve complex issues, preventing escalations, where possible.
• Manage, negotiate, and mitigate project risks effectively to ensure deliverables are on track.
• Collaborate with team members, software architects, vendors, and business stake holders to deliver projects in a timely manner.

Job Requirements:

• Degree in Computer Science, Engineering, Information Systems, or related disciplines.
• Minimum 4-5 years of experience in technology with strong project management skills.
• Minimum 2-3 years experience in managing projects, operations, and vendors.
• Understand how hospitality system works together to give customers a seamless experience.
• Proven knowledge in creating tender documents, evaluating tenders, and contracting with deals upwards of SGD$ 2M.
• Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change in a fast-paced environment.
• Experience in running agile projects is preferred.

Roles and Responsibilities

Support the two business units under GSVC by providing insightful data analytics

Booking & Documentation unit

• Analyze and evaluate the performance of Booking and Documentation quality from the following viewpoints

- Business Process Management (Standby, Constraint Management, etc.)

- RPA performance and Offshore Quality in terms of handling time and accuracy

- Internal and external communication quality in terms of waiting time and redundancy

Service Cloud unit

• Analyze and evaluate the quality of following items

- Customer Communication Quality through Chat and Webform channels at Region and Country level

- Customer Communication Quality through Chat, Webform and Email channels at Individual CCA level

- Advanced Data analytics leveraged by Gen-AI technologies (i.e. Einstein GPT, CRMA)

• Seek optimal resource management for CCA and Service management area at Regional and Country level
• Develop aglobal common visibility to show the comprehensive service quality performance at Global, Regional, Country, and Individual CCA and Customer level

Requirements

• Degree in relevant discipline
• Minimum 10 years of experience in container shipping industry
• Deep knowledge of Booking and Documentation processes
• Familiarity with Service Cloud (SalesForce) would be preferred
• Basic knowledge of Looker Dashboard and/or any data analysis tools
• Strong aspiration for data analytics field

We regret that only shortlisted candidates will be notified. Thank you.

Our client is a Government Linked Company in the Recreational and Entertainment industry. They are looking for a Assistant Manager (L&D) to assist their team.

Job Responsibilities:

A. Talent Management

• Implement the Talent Management Framework, encompassing talent identification and maintenance of the talent database.
• Coordinate talent development programs to nurture identified talents.
• Oversee succession planning in collaboration with the Senior Management team and relevant stakeholders.

B. Learning and Development

• Ensure impactful and engaging learning delivery to enrich the learning experience for all participating staff.
• Facilitate negotiations and communication with external training providers regarding learning and networking programs.
• Develop policies related to organizational development and training, such as workforce planning and competency development.

C. Employee Engagement

• Implement initiatives and programs aimed at fostering positive employee relations and engagement.
• Supervise staff communications to ensure timely and accurate dissemination of HR information.

Job Requirements:

• Bachelor's degree in a relevant discipline.
• Minimum of 5 years' experience, preferably in a similar capacity.
• Proficient in MS Office applications (PowerPoint, Excel, & Word).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Job Description

• Industry/Organization Type: Food & Beverage Services
• Position Title: Assistant Sales Manager (Catering)
• Working Location: Pandan Loop
• Working Hours: Monday – Friday, 9 am – 6.30 pm
• Salary Package: Up to $4,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Attend to inquiries about catering sales received via phone or online channels in a prompt and effective manner.
• Build and maintain relationships and connections with clients.
• Undertake outreach to entice new corporate clients, employing strategies such as cold calling and sales visits.
• Collaborate and coordinate with clients in professional event planning, packaging, and menu selection.
• Maintain up-to-date knowledge of the catering sector's emerging trends and developments.
• Participate in generating innovative concepts and proposals to elevate the standard of catering services offered to clients.
• Responsible for tracking the sales and profitability of the event and ensuring smooth operations of all catering functions.

APPLY NOW!!!

• Minimum Diploma with over 5 years of relevant experience
• Candidates with experience in F&B Industry will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66275 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Details:

• Employment Type: Full-Time
• Industry: Fashion Apparel/Footwear
• Work Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m.
• Monthly Base Salary: Up to SGD 5,000 per month
• Work Location: MacPherson, Singapore

Key Responsibilities:

• Monitor, review, consolidate, and analyze sales performance of product categories to maximize sales and manage inventory efficiently.
• Complete assortment analytics to develop seasonal category strategies and assortment plans as directed by the Merchandising Manager.
• Monitor and analyze sales, stock levels, months to clear, and stock aging to make appropriate recommendations at both the individual SKU and brand levels.
• Achieve key performance metrics for product categories.
• Plan and monitor purchases in alignment with regional guidelines.
• Maintain appropriate and effective merchandising standards, including replenishment, consolidation, and proper SKU count in stores.
• Monitor market competition and purchases to date vs. target purchases to proactively suggest and initiate corrective actions.
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.

You will need: -

• Educational Background: Diploma/Degree in Retail/Fashion/Business or equivalent.
• Experience: Minimum of 5 years in a similar managerial position in the fashion apparel/footwear industry.
• Technical Skills: Strong analytical skills, proficiency in Microsoft Excel, and ability to work in a fast-paced environment.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Our client is a multinational company in the Manufacuting industry. Due to their current expansion plan, they are looking for an Engineering Manager to join their Engineer team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

The Engineering Manager's responsibles are:

• Supervise a team of Project Managers / Engineers when new projects are introduced into the company
• Liaise with automation projects to improve production efficiency and reduce manual labour
• Corporate with Management and relevant department to evaluate project specification
• Analyse projects in terms of feasibility, risk and challenges
• Handle and supervise automation projects to improve productivity
• Handle and plan for Project expenses to ensure costs are within set budget
• Develop and execute Programs to build and develop Engineering strength
• Liaise with training to engineering department and production staffs in relevant topics that can enhance their capabilities and knowledge

Requirement

• At least 5 years of relevant experience in Medical Devices industry
• Minimum Degree in any discipline
• Familiar with technology for plant development
• Knowledge in Automation design and concept

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Overview

The role of the Accountant and Office Manager for systemsGo Singapore is the accounting representative for the Singapore entity.

The Accountant will be responsible for the accuracy and timely entry of information into the general ledger for the entity. This includes but not limited to, day to day transactions, bank and other balance sheet reconciliations, payroll processing, day to day cashflow management, payment processing and approvals, internal controls and process improvement.

They will also be responsible for compliance – liaising with local tax authorities and compliance Accountants to ensure the local entity stays compliant with tax laws and any other compliance requirements.

The Accountant will work closely with the entity General manager to ensure the General manager has the necessary information they require to execute on the strategy of the business. They will also support the group CFO with information requirements, and work within the broader accounting team across the group to progress group projects like system implementations, system improvements, process controls and improvements and other projects that may be outside the scope of their entity responsibilities.

Requirements and Attributes

• The Accountant will be required to have tertiary education in accounting.
• At least 3 years experience as an Accountant within another organisation.
• An understanding of the compliance requirements related to the entities within their responsibility – including payroll, tax and other company law requirements
• Excellent Excel skills
• Good English skills – written and spoken
• Experience with large scale general ledger systems. Netsuite knowledge is preferred but not required.
• Ability to self motivate and work alone, and also in virtual teams.
• Good people management skills

Responsibilities

• Ensure the daily entry of transactions is done accurately and on a timely basis.
• Manage the AR function including timely invoicing, approval of credit, cash collections
• Manage the AP function including process review to ensure appropriate authorisations in place for vendor invoices processing, vendor management and payment identification, payment processing via internet banking or other payment methods.
• Bank reconciliations – preferably daily, but weekly at a minimum across all cash accounts held by the business. This may extend to Paypal or other merchant payment options.
• Cashflow management and forecasting. On a daily, weekly, monthly basis. Ensuring cash inflows and outflows are monitored and forecast, providing transparency to other stakeholders on the cash position of the business over different timeframes, identifying cash issues and working with the CFO on solutions.
• Creation of appropriate management journals to reflect accrual accounting principles – including revenue recognition, prepayments and accruals, and intercompany journals.
• Efficient closing of the month end information each month. Including P&L in line with accrual accounting requirements, balance sheet supported by balance sheet reconciliations etc.
• Overseeing the processing of payroll to ensure it is accurate, compliant and efficiently processed.
• Process control and improvement. Ensuring the resources of the organisation are safeguarded, transactions flow smoothly within the organisation and that transactions are processed efficiently and effectively.
• Systems maintenance and improvements. Ensuring the general ledger, timesheet systems, purchase order systems, sales pipeline systems are maintained and working efficiently and effectively.
• Involvement with operational forecasting as required
• Management of accounting and general admin staff as appropriate.
• Provision of information to General managers to assist them in the execution of business strategy
• Working with Tax Accountants and local tax authorities to ensure the entity is compliant with local tax and company law requirements.
• Treasury functions – including liaising with local banks for provision of appropriate bank accounts and debt facilities including credit cards, loans etc.
• Plus any other actions required by the General manager or CFO that relate to the improvement of the accounting function within the entity or the group, or that has benefit to the entity in general.
• Ensure workplace safety
• Office/Facilities Management by establishing the SOP on Work Accident/Injury insurance plan, IT networks Procurement, Office Access Control, Mobile Phone, Stationary supplies, business travels & expense system and other logistics and emergency supports
• Assisting with Company Event Arrangements

Responsibilities

Team Leadership

• Reporting to the Assistant Vice President of Marketing, you will oversee the Offline Marketing team and be responsible for driving offline marketing activities, managing marketing enquiries, collating of department reports, and oversee the department’s systems, processes and administrative functions

Marketing and Promotions

• Develop and execute offline marketing strategies and leasing promotions to generate awareness and increase conversions among potential decision-makers
• Manage property listings and ads on property portals
• Identify and implement marketing opportunities such as trade exhibitions, seminars, events and industry association channels
• Produce BAU marketing collaterals and digital assets, including property videos and 360 virtual tours for the property portfolio
• Ensure property information in marketing collaterals and website are regularly updated
• Produce and manage marketing hoardings and leasing banners on buildings, including BCA applications and renewals

Agent Outreach

• Create and implement targeted marketing plans to expand our network of agent partners
• Plan and organize agent site tours, networking/appreciation events, incentive programs, and eDMs to actively promote the properties and engage agents
• Drive and manage the Workspace Partner Rewards program, including publicity, tracking of agent payouts, program enhancements and maintenance of the agent portal
• Supervise the team responsible for handling daily inquiries from various digital platforms such as email, WhatsApp and Telegram
• Track, analyze and report on the effectiveness of marketing campaigns, conducting lead analysis on a monthly basis
• Establish processes for lead qualification and ensure timely follow up of leads by the team

Systems, Processes and Administrative Functions

• Compile monthly reports
• Plan and administer the marketing budget, collaborating closely with cross-functional stakeholders and obtaining necessary approvals
• Oversee department processes, streamlining and digitalizing marketing/reporting processes to enhance efficiency
• Manage the CRM system to support Marketing’s reporting needs
• Coordinate annual audits with internal and external stakeholders
• Oversee department administrative and compliance functions
• Represent the Marketing department in a cross-functional team to drive enterprise system integrations

Period

• Permanent

Location

• Central Area

Salary

• Up to $8,000

Working Hours

• Monday – Friday (8.30am to 6pm)

Requirements

• Bachelor's degree in Marketing, Business, or a related field
• At least 5 to 8 years’ relevant experience with strong marketing background. Experience in the real estate industry is a plus
• Good knowledge of CRM system and analytics tools. Candidates with experience in Martech will have added advantage
• Proficient in Microsoft Powerpoint and advanced Microsoft Excel skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Team player with good interpersonal, communication and stakeholder-management skills
• Self-starter, resourceful, proactive and meticulous

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is one of the leading players in the Semiconductor sector. Due to business needs, they are now recruiting a Project & Program Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities of Project & Program Manager:

• Managing customer relationships, driving revenue growth
• Achieving annual sales targets for Strategic Business Units
• Evaluating project alignment with company objectives
• Guiding team development through strategy implementation
• Monitoring project profitability
• Overseeing RFQ process, order fulfillment, and delivery performance.

Requirements:

• Minimum Diploma in relevant field
• Minimum 3 years of project management in the Semiconductor industry
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a Government Link Company in Recreational and Entertainment industry. They are currently looking for a Senior Manager (PDPA & Risk Compliance) to join their team to assist in ongoing transformation projects. They are located at South - easily accessible.

Job Duties:

• Conduct regular non-IT audits and assessments to ensure adherence to internal policies and external regulations, identifying areas of non-compliance.
• Keep abreast of pertinent laws and regulations, crafting and revising compliance policies and procedures accordingly, and disseminating these changes throughout the organization.
• Collaborate with various departments to evaluate controls, pinpoint compliance vulnerabilities and risks, and develop and implement corrective action plans to mitigate such risks.
• Provide training to staff on risk control and compliance matters, and regularly update them on emerging legislative issues.
• Supervise the preparation of compliance reports for management and regulatory authorities, while maintaining accurate and well-organized compliance documentation.
• Investigate and address instances of compliance policy violations and breaches of personal data.

Job Duties:

• Min Degree in relevant industry
• 5 to 8 years of experience in Risk Compliance and PDPA
• Certified practitioner in PDPA is highly preferred

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a leading integrated energy firm who are pioneering sustainability, clean energy and LNG as a future fuel in the shipping industry.

This is an excellent role to be part of an organisation where you can build a commercial career around your skillsets.

If you have prior LNG operations experience or Bunker Operations for Marine fuels, we look forward to hearing from you.

You will be required to:

• Understand LNG characteristics and properties
• Have good understanding of technical shipping and maritime terminology
• Have proficiency in LNG Bunkering Operations
• Good knowledge of TR56/TR74, SGMF, GIIGNL Custody Transfer Handbook, LNG Charter Party and post-fixture work
• Excellent analytical, negotiation and presentation skills
• Good computer proficiency and literacy with spreadsheets, databases, and presentation packages

Roles & Responsibilities

• Manage, supervise, and coordinate daily hotel operations, ensuring adherence to established standards for optimal guest satisfaction.
• Train and supervise Front Desk staff in reception and cashiering procedures, assigning tasks as needed.
• Continuously monitor and evaluate Front Desk operations, policies, and procedures, proposing improvements to the Management.
• Conduct thorough investigations of irregularities, undesirable guests, and room occupancy discrepancies.
• Maintain overall cleanliness and condition of the hotel.
• Stay well-informed about hotel facilities to address guest inquiries.
• Handle complaints, incidents, or accidents occurring in the hotel as necessary.
• Ensure smooth check-in and check-out processes during peak hours.
• Implement effective room inventory control to prevent overbooking and maximize revenue.
• Adhere to safety policies, promptly reporting accidents for safety maintenance.
• Rehearse, implement, and enforce emergency procedures for guest and employee security.
• Enforce Hotel Licensing Regulations and comply with existing laws for guest and property safety.
• Enforce hotel security and anti-vice procedures strictly.

Requirements

• Minimum 1 year of relevant experience in the hospitality industry.
• Well-groomed with a cheerful disposition.
• Calm, efficient, and able to work well under pressure.
• Passionate about delivering exceptional guest service.
• Proficient in Microsoft Word, Excel, and Outlook.
• Willingness to work rotational shifts, weekends, and public holidays.

• Location: Tuas Checkpoint
• Working Hours: 12-hours rotating shift (10am to 10pm, 10pm to 10am) (2 Day, 2 Night, 2 Off). 2 hours break.
• Basic Salary: $1600 + Shift & Location Allowances + MPI (Monthly Performance Incentives)

Job Description

• Assist in cards and collection of payments at the top-up booths.
• Collection of payment (fees & fines for VEP, Toll, ERP) at Checkpoints’ manned terminals.
• Process digital applications for vehicle permits and cards and data entry of motorists’ particulars.
• Handle motorists’ queries and provide good customer service to motorists.
• Issuance of vehicle permits.
• Ensuring operation runs smoothly.

Requirements

• Minimum GCE O Level with 2 years or Cashiering / Customer Service experience
• Able to work rotating shifts (Including weekends & PH)
• Uniform will be provided

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Cryst Lim

• Location: Woodlands Checkpoint
• Working Hours: 12-hours rotating shift (10am to 10pm, 10pm to 10am) (2 Day, 2 Night, 2 Off). 2 hours break.
• Basic Salary: $1600 + Shift Allowances + MPI (Monthly Performance Incentives)

Job Description

• Assist in cards and collection of payments at the top-up booths.
• Collection of payment (fees & fines for VEP, Toll, ERP) at Checkpoints’ manned terminals.
• Process digital applications for vehicle permits and cards and data entry of motorists’ particulars.
• Handle motorists’ queries and provide good customer service to motorists.
• Issuance of vehicle permits.
• Ensuring operation runs smoothly.

Requirements

• Minimum GCE O Level with 2 years or Cashiering / Customer Service experience
• Able to work rotating shifts (Including weekends & PH)
• Uniform will be provided

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Cryst Lim

Our client looking for a Temp Admin Assistant (Customer Service / Invoice) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations.

What will I be doing?

As the Front Desk Manager, you will be responsible for performing the following tasks to the highest standards:

• Familiar with and understand the front desk system, assisting staff to solve problems in the system.
• Able to perform all Front Desk Agent Tasks. Ie. check-in and check out guests in accordance to brand standards.
• Take on Duty Manager shift in the event Assistant Front Desk Managers are not available.
• Adhere strictly to standard cash handling procedures, be sure to understand float balancing procedures and managing cash, credit card transactions, all other forms of payment correctly.
• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive, with a positive, clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
• Actively take part in training where and when required, attending formal training sessions and on the job training to ensure standards and develop skills and abilities.
• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
• Take on an active role in ensuring effective communication and work as a team in order to reach goals and targets with other Front Office departments.
• Effectively communicate and coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties.
• Handle complaints promptly and efficiently, taking the necessary action, and handing over any follow-up where appropriate to the next Manager on Duty.
• Follow-up with all guests to ensure satisfaction with problem resolution.
• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.
• Ensure that VIP guests are treated personally and recognized as an individual.
• Coordinate with Guest Relations and In Room Dining to arrange in-room amenity set-ups according to VIP level and for special occasions – e.g. Birthdays and Honeymoon.
• Drive Upsell opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton’s brand standards.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Apply Forbes 5 star Travel Guide standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
• Liaise with Sales, Reservations and the Business Development team to handle corporate and group guests
• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International
• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.
• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken.
• Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible.
• Adhere to the hotel’s security and emergency policies and procedures.
• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations and be a part of the Company Emergency Response team (CERT)
• Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues.
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 5 years of Front Office experience in the hotel, leisure, and/or retail sector
• At least 3 years of Duty Manager background
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Role Purpose Statement

The purpose of the role is to drive the business growth of edible oils products of Food Solutions in Asia Pacific and ensure customer satisfaction liaising with internal and external stakeholders.

Main Accountabilities

Commercial

• Manage and develop businesses independently with existing and new customers, for both flexitank and packaged oils in Asia Pacific countries
• Manage soft seed oil sourcing from global Bunge origin plants and selected third-party suppliers
• Develop tropical oil new business flow for APAC
• Responsible for deliver business plan of assigned portfolio and territories
• Work with Global Customer team to service Key Customers in APAC and develop new opportunities
• Provide business analysis and present to regional leadership
• Business travel to meet customers and attend trade events, exhibitions for new leads and turn them into sales
• Manage contract terms and conditions with customers, suppliers and service providers
• Lead business growth initiatives on industrial, e.g. white space opportunities, include Commercial Excellence meetings participation
• Liaise with internal cross-functional teams for new product development, customer product approval, specification matching, sampling, and pricing
• Responsible for risk management and collection for the assigned customers.
• Responsible to manage and grow the agent/ distributor for the assigned market

Market Analysis

• Generate market insights by monitoring market movements, analyzing internal reports and engaging with origin trading teams
• Provide market insights to internal colleagues and external customers

Commercial Reporting and Operation

• Perform commercial analysis and maintain commercial records, e.g. forecast, action plan, sales channel, commercial reporting, Salesforce
• Responsible for financial result reporting to leadership, including monthly comments, periodic business review
• Manage contract execution with operations team to ensure customer satisfaction, e.g. logistics, freight rates, payments
• Mange customer complaints with internal and external stakeholders

Education/Experience

• Minimum 5 years of experience in commercial sales or trading of seed and tropical oils
• Bachelor’s degree preferred
• Entrepreneurial with strong customer ownership & troubleshooting mind-set
• Good data analytical skill with strength in Microsoft Excel
• A strong communicator
• Strong proficiency in English
• Any proficiency in one Asia language eg. Chinese, Bahasa, Korean.

Job Descriptions:

HR Strategy and Planning

• Partner with leadership team to design and implement HR and talent strategy and programs in alignment with organization’s business strategy.
• Develop HR strategies and workplans to build employer brand and support achievement of the overall organisational goals

Recruitment and Selection

• Engage departmental managers to review job descriptions to ensure that the roles are aligned to achieve the organizational goals.
• Establish recruitment policies and processes including identifying appropriate recruitment channels, recruitment partners, assessment tools and competencies to facilitate selection of suitable candidates.
• Manage talent acquisition process, which may include sourcing, conducting interview & selection.
• Develop and review the effectiveness of onboarding program to ensure new hires are inducted into the company culture.

Performance Management, Compensation & Benefits

• Establish and review competitive compensation and benefits structure and ensure compliance with relevant regulatory requirements.
• Oversee payroll operations and provide payroll report to senior management’s review.
• Develop, implement and review compensation and benefits policies and procedures.
• Develop and implement fair and transparent performance management policies and practices to ensure clear linkage of performance to rewards and recognition.
• Facilitate annual performance review process including merit increment, bonus and promotion review.

Learning & Development

• Develop and review competency requirements, learning & development policies in consultation with stakeholders to build capabilities to cater for current and future needs of the organization
• Monitor training budget and review effectiveness of training programs.
• Develop and review career development pathways, policies and procedures with the management to facilitate staff development opportunities across company units internationally

Staff Communication, Engagement and Well-being

• Organize and implement staff communication and engagement initiatives
• Lead measure of staff engagement and identify areas for improvement, working with line managers for action.
• Handle staff grievances, if any

HR Technology and Reporting

• Work with vendor to ensure effective adoption of HR IT solution to facilitate effective and efficient delivery of HR processes such as employees’ records, attendance management, leave management, employees competency inventory, performance management, etc.
• Provide HR analytics and reporting to management

HR Projects and Administration

• Lead Competency Development project
• Drive the adoption of new and better ways of doing things, e.g., digitalization
• Oversee general office administration such as office and pantry supplies

Job Requirements:

• At least 5 years’ experience as an HR Generalist in a managerial capacity.
• Bachelor’s degree in any discipline
• Strong knowledge of employment/manpower regulations, government schemes and industry/HR practices
• Strong analytical and problem-solving skills
• Good team player and excellent communication and interpersonal skills
• Competent in speaking and writing mandarin with our Chinese Colleagues in China.
• Strong leadership capabilities
• Strong knowledge of HR technology solutions