Total 42,748 Full-time service operations manager job vacancies in Singapore

Element has an opportunity for a IT Project Manager to join our growing team. This is a great opportunity to develop your professional career within a Global TIC business.

This role is based in Singapore.

Job Duties:

• Play an instrumental role in plan definition, budgeting, implementation and tracking IT projects with emphasis in getting things done, collaborate with senior program managers to support the planning and execution of LIMS and other IT projects and assist in maintaining the Project Management Office (PMO) for LIMS Singapore-IT program
• Lead key IT-teams in deriving process/system solutions and manage overall timelines, help develop detailed project plans, including timelines, resource allocation, and budget management and monitor project progress and update project status reports regularly
• Conduct periodic team meetings with IT & Operation team, coordinate project team meetings and ensure effective communication among team members and contribute to identifying potential risks, issues and participate in implementing mitigation strategies
• Gather team members to help execute and contribute to active projects within a program, prepare project-related documentation, presentations, and reports and local represent for regional implementation team and work with Business & Operational team in scoping and implementation planning
• Prepare project details for scoping exercise and implementation, work closely with cross-functional teams to facilitate and complete project-related tasks and activities and support post-project evaluations with the Senior Program Manager and associated directors and contribute to implementing lessons learned
• Help Innovate processes by discovering and sharing new best practices across the Team

Job Requirements:

• Possess a bachelor’s degree in IT/ Computing / Computer engineering, with minimum of 5 years of experience in Software / Info System or related field
• Experience in with executing projects in a variety of disciplines and/or environments (Experience is Lab Information Management System (LIMS) will be added advantage)
• Basic Understanding of project management principles and methodologies, excellent organizational and time management skills
• Highly detail oriented and motivated self-starter and strong verbal and written communication abilities and ability to adapt ‘hands on’ approach and work collaboratively in an international, cross-divisional team environment
• Quick learner with a proactive and positive attitude and adaptability and willingness to take on new challenges

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts.
• Drive profitable sales expansion with a focus on acquiring new and re-engaging with dormant accounts, while growing existing clients
• Gather and analyze market and industry intelligence, metrics, and trends to determine customer needs.
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element.
• Deliver business development related presentations, negotiate, and close business with nominated accounts, working in coordination with colleagues within the local business.
• Provide positive leadership and representation of Element to the public, customers, vendors, and to all employees through membership in professional organizations, serving on company project teams, conducting employee meetings and visiting work areas and interacting with employees. Represent company at industry association meetings to promote company and services offered.
• Prepare reports and presentations showing sales volume by sector, region, location, potential sales, and areas of proposed client base expansion as required.
• Follow up in a timely manner on quotations for the assigned customer base
• Achieve sales goals by converting, retaining and penetrating accounts
• Work closely with other sales roles within sister-businesses and utilise technical support to maximize the sales realized in the territory
• Lead access and persuasion steps in sales process, including qualifying, relationship building, needs evaluation, solution development/presentation and closing
• Identify full customer test needs to uncover additional opportunities within accounts across Element
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Build and maintain a working knowledge of Element’s service offerings; participate in training/coaching opportunities.
• Ensure compliance with all Element policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance.

Job Requirements:

• 10 years of commercial client facing experience with Technical and / or Sales responsibilities.
• Degree qualification in a directly related industry is preferred but not essential.
• Experience dealing with / working for Teir 1 construction contractors and or consultants preferred
• Knowledge of Geotechnical Engineering or Site investigation would be an advantage
• Experience in interpreting testing procedures and requirements.
• Must have valid Driver’s License, with an acceptable driving record under Element’s policy.
• Proficiency in Microsoft Applications
• Availability, flexibility, and maturity to represent the company at a broad range of events/projects in the community, with customers and within the company.
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities.
• Well-developed oral and written communication skills to meet a variety of communication needs. Good interpersonal skills that foster open upward and downward communication built on mutual respect.
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions.
• Ability to travel and work flexibly for extended periods of time; some overnight travel may be required.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts.
• Drive profitable sales expansion with a focus on acquiring new and re-engaging with dormant accounts, while growing existing clients
• Gather and analyze market and industry intelligence, metrics, and trends to determine customer needs.
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element.
• Deliver business development related presentations, negotiate, and close business with nominated accounts, working in coordination with colleagues within the local business.
• Provide positive leadership and representation of Element to the public, customers, vendors, and to all employees through membership in professional organizations, serving on company project teams, conducting employee meetings and visiting work areas and interacting with employees. Represent company at industry association meetings to promote company and services offered.
• Prepare reports and presentations showing sales volume by sector, region, location, potential sales, and areas of proposed client base expansion as required.
• Follow up in a timely manner on quotations for the assigned customer base
• Achieve sales goals by converting, retaining and penetrating accounts
• Work closely with other sales roles within sister-businesses and utilise technical support to maximize the sales realized in the territory
• Lead access and persuasion steps in sales process, including qualifying, relationship building, needs evaluation, solution development/presentation and closing
• Identify full customer test needs to uncover additional opportunities within accounts across Element
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Build and maintain a working knowledge of Element’s service offerings; participate in training/coaching opportunities.
• Ensure compliance with all Element policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance.

Job Requirements:

• 10 years of commercial client facing experience with Technical and / or Sales responsibilities.
• Degree qualification in a directly related industry is preferred but not essential.
• Experience dealing with / working for Teir 1 construction contractors and or consultants preferred
• Knowledge of Geotechnical Engineering or Site investigation would be an advantage
• Experience in interpreting testing procedures and requirements.
• Must have valid Driver’s License, with an acceptable driving record under Element’s policy.
• Proficiency in Microsoft Applications
• Availability, flexibility, and maturity to represent the company at a broad range of events/projects in the community, with customers and within the company.
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities.
• Well-developed oral and written communication skills to meet a variety of communication needs. Good interpersonal skills that foster open upward and downward communication built on mutual respect.
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions.
• Ability to travel and work flexibly for extended periods of time; some overnight travel may be required.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Digipixel is a Cyber Trust (Tier 2) Certified digital agency, specialising in web solutions, eCommerce development, branding, and cybersecurity-focused digital marketing.

As a Pre-Approved Vendor under IMDA’s SMEs Go Digital initiative, we are recognised for delivering secure, scalable, and innovative eCommerce solutions that empower businesses to excel in Singapore’s dynamic digital economy.

We are seeking a Project Manager to take charge of our website development projects and oversee operational processes. This role demands exceptional organisational skills, a collaborative mindset, and a proactive approach to enhancing efficiency and project outcomes.

Key Responsibilities

Project & Process Management

• Oversee the end-to-end lifecycle of website development projects, ensuring timely delivery and adherence to quality standards.

• Manage and prioritise multiple Ad-Hoc Support Board tasks within timeline, ensuring client satisfaction.

• Collaborate with developers to refine workflows and improve processes.

• Track time spent on all tasks in website builds and Ad-Hoc requests to provide clarity on resource allocation, workload, and capacity.

• Develop comprehensive reporting systems to monitor performance, identify delays, and propose process improvements for each project phase.

• Manage the team's manpowers and deligate tasks efficiently

Collaborative Department Development

• Work closely with the development team to tackle challenges, streamline workflows, and improve website quality collectively.

• Encourage a culture of continuous improvement by leveraging team insights and fostering innovation in processes.

Cross-Department Communication

• Communicate effectively with colleagues across departments, ensuring queries and assigned tasks are addressed within stipulated timelines

• Proactively address potential time constraints upfront to manage expectations and avoid delays.

Quality Assurance (QA)

• Ensure all website projects undergo rigorous QA checks to meet functional, design, and cybersecurity standards.

• Use insights from QA to optimise workflows and resolve recurring bottlenecks.

Reporting & KPIs

• Provide weekly and monthly KPI updates for the director delivering reports punctually without reminders.

• Create detailed reports on project timelines, time spent, and team performance to identify and address fulfilment gaps.

• Build reporting frameworks to monitor productivity, process efficiency, and areas for improvement across website builds and ad-hoc tasks.

Key Qualifications

• Proven experience in project management, preferably in web development or a related field.

• Solid understanding of website development basics and associated processes.

• Huge plug if you possess web design knowledge and experience

• Proficiency with ClickUp or similar project management tools.

• Ability to analyse time tracking data to optimise resource allocation.

• Strong communication skills for internal team coordination and client interactions.

• Analytical mindset with a focus on continuous process improvement.

Desired Traits

• Collaborative Leader: Inspires teams to tackle challenges and see eye to eye with the company's vision and goals

• Detail-Oriented: Ensures accuracy and excellence in project execution and reporting.

• Proactive Problem Solver: Anticipates issues and implements solutions promptly.

• Accountable: Takes ownership of KPIs, reporting, and deliverables, ensuring deadlines are met without compromise.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Element has an opportunity for an experienced Technical Governance Manager.

You will provide technical leadership & governance of the key technical areas of responsibility; Develop the strategic understanding, approach, and execution plan for product groups and relevant technical services.

In this role, you will play a critical role in developing and implementing the technical governance framework to ensure that all activities related to testing, and certification are carried out in a consistent, efficient, and reliable manner.

Job Duties:

• Contribute to the delivery of Element’s vision and strategy and objectives
• Develop and implement technical governance policies, procedures, and guidelines in alignment with industry standards and regulatory requirements
• Lead and facilitate training programs to increase awareness and understanding of technical governance requirements among employees
• Ensure the knowledge of the industry and the development of new standards and services we deliver to our customers is shared and understood by the team
• Lead the representation of the Company on the segment's relevant technical committees and trade associations in support of the technical strategy for the segment.
• Lead the technical understanding of where we may need to invest (capital and colleagues) in order to execute identified opportunities and priorities.
• Identify from a technical leadership perspective what commercial activities including business development/marketing and training initiatives are needed
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies to ensure continuous improvement in technical governance practices
• Provide guidance and support to the team on technical governance-related matters, including quality management systems, accreditation, certification, and inspection processes.
• Lead technical product sector review meetings that will involve team members across divisions, in order to share technical competence, and knowledge and contribute to the development of the segment strategy
• Monitor and evaluate the effectiveness of technical governance processes and recommend improvements to enhance operational efficiency and effectiveness
• Collaborate with cross-functional teams, including quality assurance, operations, and compliance, to ensure consistent adherence to technical governance standards.
• Comply with all company policies, procedures and processes

Job Requirements:

• In-depth knowledge of industry standards, regulatory requirements, and best practices in testing, inspection, and certification (TIC) industry
• Strong understanding of quality management systems, accreditation processes, and inspection and certification procedures.
• Knowledge of applicable legal and regulatory frameworks in the TIC industry
• Chartered Engineer in Civil Engineering or Geotechnical Engineering
• Degree/Masters or Equivalent in Civil Engineering or Materials science
• 5+ years in civil engineering within consultancy/engineering practice
• Travel between SEA and Middle East
• Excellent analytical, problem-solving, and decision-making skills to address technical governance challenges effectively
• Proficient in using relevant technology tools and software for technical governance and quality assurance.
• Active affiliation with appropriate networks and organisations and ongoing continuous professional development (CPD)
• Exceptional communication and interpersonal skills to collaborate with cross-functional teams, clients, and external stakeholders
• Leadership abilities to guide and motivate teams towards achieving technical governance objectives.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Element has an opportunity for a Laboratory Manager to join our rapidly expanding team. In this role, you will perform a variety of routine and non-routine testing assignments within the department assigned and insures timely and accurate test results under minimal direct supervision.

This position will be based in Sungei Kadut Loop,Singapore.

Job Duties:

• Ensures that safety and quality standards are being met and maintained at all times within the company's safety and QA programs and work with assigned staff to ensure work schedules are maintained and balanced
• Responsible for the location safety performance and awareness; spearheads and manages initiatives that drive a culture of safety first
• Under the direction of the General Manager, is responsible for department’s growth including profit and loss.
• Provides technical and engineering leadership related to construction chemical materials testing, but not limited to other product testing such as floor tiles, door, glass, timber, etc.
• Manages daily operations to ensure productivity and customer expectations are consistently met in a safe, timely and cost-effective manner.
• Demonstrates strong knowledge of Element capabilities, processes and expertise to be able to clearly explain the benefits of Element testing services to all stakeholders.
• Spearheads the development of new capabilities within Element with formal business case proposal.
• Provides technical advice or training to coworkers and customers on interpretation of test results.
• Provides technical and costing input to Business Development team on new and existing opportunities.
• Confident in making both formal and informal technical presentations to a wide range of stakeholders.

Job Requirements:

• Minimum Degree in Civil Engineering or Materials Science or Materials Engineering discipline from recognised institution, with a minimum of 5-year experience in a managerial role ideally with laboratory management operations experience
• Must be well-versed with ISO17025 documentation and technical documents such as BS, EN, ASTM, etc.
• Candidates with SAC-SINGLAS Signatory will be advantageous.
• Extensive knowledge on laboratory safety
• Ability to support and train staff members
• Possess strong technical leadership
• Ability to communicate (both written and oral) effectively with clients and colleagues with great attention to detail and accuracy of test results
• Proven track record of success in technical competency
• Proven ability to work under fast-paced environment
• Understanding of continuous improvement disciplines such as Kaizen, Lean Manufacturing, 5S, etc.
• Possess strong project management, analytical and problem-solving skills

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Work Arrangement:

• 5.5 days work week during probation
• Locations across Singapore
• Must be comfortable with working one-man sites

Responsibilities:

• Manage and maintain property sites as assigned
• Conduct regular checks and inspection on grounds to ensure property is well maintained
• Ensure building statutory requirements are complied with
• Conduct meetings of the management corporation, preparation and record minutes of meetings
• Ensure good record keeping and filing administration
• Review and recommend replacement/improvement plans for managed sites
• Provide essential customer service support to the residents and owners
• Supervise and manage a team of site staff
• Other job related and ad hoc duties as assigned

Requirements:

• Degree or Diploma in Building/Estate Management or related discipline
• At least 2 year relevant experience
• Knowledge with Building Maintenance and Strata Management Act will be an added advantage
• Those with M&E experience would be advantage
• Good leadership ability with excellent interpersonal and communication skills
• Possess good customer service skills
• Good decision making skills and effective problem solver
• An eye for details
• Proficient in MS Office applications

Income’s Actuarial team aims to create exponential value and cultivates a dynamic learning culture. We are a strong partner with other departments to transform and innovate the delivery of simple, honest and customer-focused insurance solutions. You will be an integral member of the Actuarial General Insurance Team who will work in collaboration with other key team members, the Business Department and Claim Department on key functions pertaining to General Insurance pricing.

Key Responsibilities

• Provide data-driven insights using external and internal data sources to enable business initiatives via portfolio management
• Drive discussion with underwriters and claims team to gather insights into business and claim trends
• Provide pricing and analysis support to business stakeholders
• Develop automation solutions to actuarial work processes
• Ensure deliveries follows the department's best practice on risk and compliance

Requirements & Competencies

• Good progress in actuarial qualifications with 3 - 5 years of relevant experience in General Insurance pricing or portfolio management actuarial function
• Experience in using data software & machine learning software will be added advantage
• Strong team player who is adaptable, open to a dynamic working environment and willing to explore new ways of working
• Excellent analytical and communication skills

General Description:

Bank of Singapore opens doors to new opportunities.
Start your career with Bank of Singapore as a Client Lifecycle Management (CLM) Business

Programme Manager

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platforms and Transformation (“P&T”) is the team responsible under BOS Global COO (“GCOO”) to build and manage strategic programme for Bank of Singapore. The team is responsible for strategic initiatives including the Client Lifecycle Management (CLM) Programme, Group Wealth Platform Programme. The team is also in charge of financial markets and client data as well as the Agile practice at BOS. x

Reporting to the Head of P&T Management Office, the CLM Business Programme Manager will oversee the end-to-end execution of Client Lifecycle Management programme. This programme will enhance the lifecycle of client engagement, ensuring compliance, enhancing the client experience, and driving operational efficiency. This role requires a strategic thinker with strong project management skills and a deep understanding of client lifecycle management processes.

Main Duties:

Role and Responsibilities

Programme Leadership:

• Implement the Target Operating Model of Client Lifecycle Management (CLM) and lead cross-functional teams to ensure the successful execution of CLM initiatives and system implementationEstablish and maintain key programme level artefacts to monitor delivery progress
• Coordinate the preparation of material for, and facilitate the CLM Programme Steering Committee
• Manage implementation planning – giving consideration to technical go live, data migration, business rollout and process transition

Project Management:

• Manage multiple initiatives and project phases simultaneously, ensuring they are delivered on time, within scope, and within budget
• Utilise project management methodologies to track progress, manage risks, and report on status

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders, including project sponsors, consultants, project managers and internal project teams
• Facilitate communication and collaboration between departments to achieve CLM objectives
• Collaborate with stakeholders to ensure impediments, risks, and dependencies are escalated and addressed in a timely manner

Performance Monitoring:

• Maintain key performance indicators (KPIs) to measure the effectiveness of CLM processes
• Analyse data and feedback to identify areas for improvement and implement changes accordingly

WORK EXPERIENCE, SKILLS, AND EDUCATION REQUIREMENTS

• Bachelor’s degree in business administration, Finance, or a related field. A master’s degree or relevant certification (e.g., PMP, Six Sigma) is a plus
• Minimum years of experience in programme or project management, preferably in Client Lifecycle Management or a related field
• At least 10 years of experience in a Programme Manager role
• Proven track record of managing complex projects and leading cross-functional teams.
• Excellent project management skills with proficiency in project management tools (e.g., MS Project, JIRA)
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
• Analytical mindset with strong problem-solving abilities
• Ability to work in a fast-paced environment and manage competing priorities

Job Description

Finance

• Manage full set of accounts, AP/AR, P/L Statement and B/S for company and subsidiary
• Prepare monthly and annual financial reports
• Quarterly GST reporting to IRAS
• Handle intercompany reconciliation of transactions and loan balances
• Develop and implement plans for budgeting, forecasting and reporting processes
• Optimise cash flows, process payroll & employee claims, perform vendor payments.
• Ensure timely financial audit, handle audit compliance, liaise with auditors, company AGM, secretarial compliance and engage tax auditors for tax filing.
• Liaise with bankers and finance companies for financing matters
• Manage grant claims
• Other ad-hoc duties and projects as assigned

HR & Admin

• Oversee day-to-day office operations to ensure a productive work environment
• Update HR manual and review company policies on a periodic basis
• Prepare monthly Staff payroll, CPF and related matters
• Liaise with MOM on employment matters for foreign employees
• Assist department heads/managers on recruitment matters
• Preparation of employees’ appointment, confirmation, promotion and termination letters
• Manage staff training matters and liaise with training providers
• Supervision of building matters and liaise with JTC and contractors
• Liaise with contractors on repairs and maintenance

Requirements

• Professional qualification with minimum of 10 years of relevant experience in Accounting and Administrative management roles.
• Possess strong knowledge in accounting principles and standard, audit and taxation matters
• Experience in financial planning and forecasting
• Proficient in accounting software (SAGE ACCPAC preferred) and Microsoft Office suite
• Lead and manage the finance team
• Work closely with management and department heads on contract management and financing matters

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

We love Sales-driven interior designers who deserve a basic salary and good commission.

The potential income is up to $150,000 per year.

Main Responsibilities:

• Handle sales enquiries, find leads
• Prepare proposal and quotation based on customers' requirement and design
• Propose and present conceptual design to customer
• Project coordination and site supervision
• Work closely with subcontractor and supplier to ensure project completion
• Undertake design projects from conceptualization to completion
• Advise clients on space planning and design concepts
• Assist in material proposal and products sourcing
• Travel to project site during renovation period

Job Requirement:

• Team player and able to work independently
• Persistent, self-motivated and sales driven (Attractive Commission)
• Strong interpersonal skills and possess good working attitude
• Highly responsible, reliable, ability to work under pressure in a fast-paced environment
• Prepared to work on weekends when required
• Have handled residential and landed houses, preferably
• Preferably at least 8 years of experience as a sales representative in Interior Design / Construction

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

The National Institute of Education invites suitable candidates to join the Office of Academic and Faculty Affairs (AFA) as a Manager, AFA. This is a 2-year contract post.

ABOUT THE OFFICE OF ACADEMIC AND FACULTY AFFAIRS (AFA)
The Office of Academic and Faculty Affairs oversees the recruitment as well as the career and leadership development of NIE faculty. Day-to-day operations include the full spectrum of administrative processes for faculty appointment, promotion & tenure, contract renewal, and appraisal of faculty. The Office also manages start-up grants, faculty-related data management systems, and faculty recognition awards. Additionally, the AFA Office works closely with the Academic Departments, Human Resource, and IT departments of NIE to ensure the smooth running of all matters related to faculty processes.

JOB SCOPE
The job of the Manager, AFA, is to work collaboratively with the AFA team to manage and perform administrative processes that come under the purview of the AFA Office. The scope includes:

Responsibilities

Management of Faculty-related Processes

• Oversee administrative and evaluative processes for faculty appointments, promotions & tenure, contract renewals, lecturer promotions, and emplacements, ensuring alignment with NIE and NTU guidelines.
• Review dossiers and documents submitted by faculty to ensure accuracy and adherence to university policies.
• Provide guidance and prompt responses to faculty and administrators on faculty-related matters.
• Identify and implement enhancements to streamline faculty-related operations.

Faculty Engagement, Development, and Special Projects

• Organise professional learning communities and engagement sessions to enhance faculty understanding of NIE policies and guidelines.
• Support the operationalisation of faculty development and talent attraction initiatives.
• Collaborate with the Assistant Director and team to design and administer faculty surveys aimed at improving engagement.
• Assist with the planning and rollout of faculty development strategies and initiatives.
• Conduct research, including literature reviews and environment scans, to support faculty development projects.
• Monitor global trends in faculty engagement and development to align NIE’s practices with international standards.

Faculty-related Data Management Systems

• Manage faculty-related data systems (e.g., Student Feedback on Teaching, Academic Workload System, Publications and Research Database System).
• Work with the Digital Solutions Department to troubleshoot technical issues and recommend user-friendly solutions.
• Utilise data analytics to support decision-making and optimise faculty-related processes.

Administrative Support

• Provide secretariat support for meetings, including taking minutes and preparing reports and presentations.
• Draft and maintain advisories, user guides, and standard operating procedures for faculty processes.

Requirements

• A University Degree.
• At least 5 years of relevant experience. Experience in academic administration, HR, or academic publishing in a University setting is advantageous.
• Proficiency in Microsoft Office applications, especially Excel.
• Strong writing, analytical, and organisational skills.
• Exceptional attention to detail, time management, and interpersonal abilities.
• Capacity to manage multiple tasks and interact effectively with stakeholders at different levels.
• Self-motivated, proactive, and resilient.
• Familiarity with digital tools and an ability to leverage technology for process optimisation.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

HR Role:

• Solid knowledge of Singapore's payroll and MOM framework
• Prepare monthly payroll, employee benefits and others
• Handle work pass applications
• Liaise with insurance agents
• Maintaining employee records
• Oversee any MOM-related matters, survey and other HR administrative functions
• Collaborate with cross-functional teams (especially Finance) to ensure successful project execution.

Key account Role :

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget

1. Audit professional with one or more of the following qualifications:

1.1 Bachelor degree in Accounting;

1.2 Possess CA Singapore Qualifications will be an advantage;

1.3 Possess other professional accountancy qualifications from recognized accountancy bodies that

are recognized in Singapore including ACCA / ICAEW /Singapore CA/ CPA Australia or equivalent;

2. Big 4 audit experience preferred. Candidates from the mid-tier audit firms will be considered.

3. Minimum of 5 years in auditing with at least 1 year in a supervisory role and currently working in the

audit profession preferred.

4. Knowledge and competent to handle all auditing areas and the International Financial Reporting

Standards and the Singapore Financial Reporting Standards. Knowledge and experience of US

Generally Accepted Accounting Principles will be an advantage.

5. Required language: Fluent in verbal and written English.

6. Knowledge of Microsoft Office.

7. Salary commensurate with work experience in auditing.

8. Able to start at short notice will be an advantage.

9. To be able to contribute to the Firm and can grow the Firm’s client base.

10. Strong technical knowledge will be an advantage.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

• MNC
• Industry Leader
• Permanent Position
• Proven category/procurement experience in Food industry

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Purchasing Manager.

RESPONSIBILITIES:

General Management

• Purchase goods, materials, components or services in line with specified oost, quality and delivery targets
• Ensure continuous supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operations
• Monitor market trends. competitor strategies and market suppliers
• Research and evaluate areas of opportunity and reduce costs where possible
• Develop creative and innovative procurement processes
• Develop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement
• Negotiate contracts, improved prices and terms of business with suppliers and review opportunities to make business savings utilising negotiation and procurement best practice tools and methods
• Assess and evaluate suppliers and undertake performance reviews to ensure contract compliance and manage performance improvement activities
• Ensure compliance to company guidelines, purchasing policies and procedures and the Official Journal of the European Community (OJEU) guidance during supplier negotiations and contracts award process.
• Assess tenders and quotations from potential suppliers
• Prepare purchase orders in line with final negotiations with selected suppliers and in line with organisational targets and requirements
• Undertake research on and evaluate existing and new suppliers
• Contact suppliers to resolve price, quality, delivery or invoice issues

Relationship Management

• Work collaboratively and negotiate and engage with stakeholders and suppliers regarding new projects, supplies and initiatives and advise of impact of change on purchasing and production activities
• Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact
• Support product change requests and review and communicate the impact on capacity plans

REQUIREMENTS:

• Diploma in Business, Supply Chain or any relevant disciplines
• Minimum 3-5 years' experience in procurement, category management, or strategic sourcing, preferably within the food industry.
• Possess strong negotiation, analytical, and relationship-building skills
• Proficiency in market analysis and inventory management.

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Responsibilities:

• Supervise and Control of delivery schedule of conversion working vessels within budget with responsibility for high productivity and performance with the project manager.
• Take precautions to prevent troubles on working vessels in the conversion stage.
• Handle operational issues, repairs, and/or modifications to working vessels.
• Liaise and coordinate with various stakeholders, shipyards, and vendors to modify vessels needed for the offshore wind turbine installation operation.
• Check and ensure that the specifications comply with Japanese relevant laws and regulations.
• Check and ensure that spare parts inventory management and condition are sufficient to support repair and maintenance.
• Ensure quality, environment, health & safety requirements are met.
• Report the status of the project to the headquarters in Japan.

Requirements:

• Minimum 10 years of experience in mechanical or shipbuilding engineering.
• Minimum 5 years of experience in supervising a work vessel such as TSHD, cutter suction dredger, and/or grab dredger.
• Well-versed in relevant laws and regulations.
• Experience in engineering and planning of a new building project for an offshore wind turbine installation vessel with GustoMSC Jacking system with a preload capacity of over 9000 tons.
• Experience in engineering and planning of a new crane installation project with a lifting capacity of 1600 tons or more.
• Experience in working at civil construction project sites.
• Experience in planning electrical equipment.
• Experience in working at offshore wind turbine installation sites.
• Good knowledge of Electrical circuit diagrams and Programmable Logic Controllers and programming such as PLC ladder, function block etc.
• Well-versed in ship maintenance requirements.

Responsibilities:

• Confirm compliance with IMO, classification standards (ClassNK) and inspections (JG) stipulated by the Japanese government and comply with technical standards.
• Keep abreast of progress and provide instructions to ensure work is carried out as planned.
• Able to manage budgets and procure and manage materials and equipment appropriately.
• To formulate plans, check progress and control quality accurately.
• Ship design drawings and technical specifications can be checked.
• Safe work planning by setting workplace safety rules and engaging in safety training.
• Able to prepare progress reports and report them to head office.
• Maintain appropriate technical drawings, specifications, and reports.
• Identifying and resolving problems occurring in the field and proposing improvements to increase efficiency and quality.
• Facilitate coordination with relevant parties (shipyards, classification societies, manufacturers, etc.) to ensure smooth operations.
• Thorough control and rapid response in spare parts stock management, repairs and maintenance.
• Manage work teams, liaise with other departments, and coordinate effectively with clients.
• Positive personality, always willing to communicate and cooperate with shipyard personnel and ship's crew, and able to identify root causes and suggest appropriate countermeasures in resolving problems.

Requirements:

• Minimum 15 years of experience operating and maintaining working vessels in the owner's capacity.
• Degree in Mechanical and or Electrical engineering
• Experience in working at civil construction sites.
• Experience in dredging works using TSHDs, Cutter suction dredgers, and or Grab dredgers.
• Practical experience at a shipyard.
• Experience in reclamation works using TSHDs.
• Experience in planning electrical equipment.
• Good knowledge of Electrical circuit diagrams.
• Good knowledge of Programmable Logic Controllers and programming such as PLC ladder, function block etc.
• Good Knowledge of high- and low-voltage electricity.
• Well-versed in ship maintenance requirements.
• Good written and interpersonal skills.
• Positive working attitude and ability to work in a fast-paced environment.
• Excellent writing and high communication skills.

McConnell Dowell is seeking to hire an experienced Project Manager for our upcoming marine works projects.

About the Role:
Are you ready to lead and deliver impactful marine infrastructure projects? McConnell Dowell is looking for an experienced Project Manager to take charge of our civil marine works, including projects such as jetties, piers, and wharves. This is your opportunity to shape key infrastructure while ensuring excellence in safety, environmental stewardship, and operational success.

Your Key Responsibilities:

• Champion a safety-first culture and environmental awareness among all project teams.
• Strategically plan and coordinate construction activities to meet milestones and exceed client expectations.
• Drive profitability through effective cost control, resource management, and operational excellence.
• Secure necessary permits and statutory approvals, ensuring full compliance with regulations and standards.
• Build and maintain strong client relationships, acting as a trusted advisor throughout the project lifecycle.
• Select, manage, and evaluate subcontractors and suppliers to achieve project success.
• Oversee the implementation of the Project Execution Plan (PEP) and maintain alignment with McConnell Dowell Management Systems.
• Lead contract administration, claims negotiation, and project reporting to ensure seamless delivery and financial transparency.

About You:
We are seeking a results-driven professional with:

• A degree in Civil Engineering and 10–15 years of project management experience in marine works (e.g., jetty, pier, wharf).
• A proven track record in delivering complex coastal and port projects on time and within budget.
• A hands-on leadership style that inspires teams and fosters a collaborative work environment.
• Availability to work an alternate 6-day work week.

What We Offer:

• Be part of a purpose-driven company focused on Providing a Better Life through creative construction.
• Work on projects that connect, support, and sustain Southeast Asian communities.
• Enjoy a diverse range of development opportunities and mentoring from industry experts.
• Thrive in a supportive, inclusive culture that values individuality and impact.

Why Join McConnell Dowell?
For over 60 years, we've been delivering community-shaping projects across Australia, New Zealand, the Pacific Islands, and Southeast Asia. Join us to experience a culture that is low on ego and high on support, where your growth fuels our shared success.

Ready to Build Better Together?
If you're passionate about delivering transformative marine infrastructure, apply today and join McConnell Dowell's legacy of creative construction.

So, join us, be you, and help us create better together. Apply now!

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for a Social Media Manager to join our team and accelerate our growth! Join us in this fast-paced and high-growth journey and make an impact in controlling the direction of future trends. We are on the lookout for creative and business-minded people who thrive in an ever-changing environment and are up to any challenge that arises.

Responsibilities

• Develop and execute marketing strategies and creative campaigns
• Develop content ideas and write and curate content
• Research relevant industry experts, competitors, target audience, and users
• Brainstorm new, creative approaches to branded campaigns
• Keep abreast of emerging trends and technologies
• Liaising with the team to create and coordinate marketing strategies that work across different channels

Qualifications

• Bachelor's degree or equivalent practical experience
• Strong command of English and communication skills
• Extensive knowledge and experience on various social media channels
• Well-organized with great time management skills
• Outstanding project management skills

Position Overview:
We are seeking a dynamic and results-oriented AI Product Manager to lead the development and refinement of our AI-driven image generation flow and chatbot companion product. This role involves managing the product lifecycle from concept to deployment, ensuring alignment with user needs and business goals. The ideal candidate has a strong technical background, a passion for AI innovation, and the ability to bridge the gap between technical teams and stakeholders.

Key Responsibilities:

• Product Strategy & Roadmap:
  • Define and drive the product vision, strategy, and roadmap for AI-based image generation and conversational AI products.
  • Collaborate with stakeholders to identify user needs, market trends, and business opportunities.
• Product Development:
  • Work closely with engineering, data science, and design teams to develop, test, and refine AI-powered solutions.
  • Prioritize and manage the product backlog, ensuring timely delivery of high-impact features.
  • Oversee the integration of machine learning models and optimization of AI prompt workflows to enhance product outputs.
• User-Centric Approach:
  • Conduct user research, collect feedback, and analyze data to continuously improve product functionality and user experience.
  • Drive experimentation and testing of AI prompt strategies to maximize effectiveness and creativity.
• Technical Collaboration:
  • Act as a bridge between technical teams and business stakeholders, ensuring alignment and clear communication.
  • Stay up-to-date with advancements in AI technologies, frameworks, and methodologies, applying them to product innovation.
• Performance Measurement:
  • Define success metrics for AI features and monitor their performance post-launch.
  • Utilize analytics to drive data-driven decisions and iterate on product features.

Preferred Qualifications:

• Bachelor’s degree in Computer Engineering, Data Science, Computer Science, or a related field; MBA or equivalent experience is a plus.
• Passionate about social products and AI fields.
• Experience with image generation technologies (e.g., GANs, Stable Diffusion) and conversational AI (e.g., GPT-based models).
• Familiarity with AI prompt writing and optimization is a significant advantage.
• Solid understanding of machine learning concepts, AI frameworks, and APIs.
• Proficiency in using product management tools (e.g., Jira, Trello) and data analysis platforms.
• Basic programming knowledge (e.g., Python) is a plus.
• Strong problem-solving and decision-making abilities.
• Excellent communication and stakeholder management skills.
• Ability to balance strategic thinking with hands-on execution.