Total 67,503 Full-time shipping executive job vacancies in Singapore

Administrative

1. Coordinate and prepare for meetings, including putting up and circulating the agenda, booking of meeting space.
2. Assist with note taking and following up on action items to ensure completion according to agreed timeline.
3. Maintain and update all documentation in shared drive as and when necessary.
4. Support the Team by sourcing, vetting and coordinating with vendors and suppliers or as directed by the Senior/Manager
5. Coordinate with Research Team, to help ensure deliverables are completed within timeline.

Events Management & Support

1. Designing and distributing EDMs and invitations
2. Coordinating with speakers / guests
3. Managing event registration and tracking attendance
4. Collecting and compiling of event feedback
5. Following-up with attendees for any various requests
6. Work with internal and external stakeholders to ensure smooth delivery of conference
7. Work with appointed vendors as necessary

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Work location: Lavender

Working hours: Mon - Fri

Job Description:

• Your role is to hunt for companies and enquire whether they need any form of financing needs Eg: Business Loans/Corporate Investments
• Leads will be provided to you to set appointments.
• You will be required also to help them structure credit risk which helps to cover the clients, during the tenure of the loan

Job Requirements:

• Min. A’ Level/Diploma with a local polytechnic institute
• No prior experience are welcome to apply
• Comfortable with sales and self motivated

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working hour: Mon to Fri (8am to 6pm)
Working location: MBFC [Downtown / Raffles Place MRT]
Salary range: $2,400 - $2,800

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.

Experience and requirements:

• At least 2-3 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred.
• Degree in hospitality or related field is preferred but not required.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Credit Controller Officer / Executive

Salary: $2800 - $3500 (Depends on Experience) + AWS + VB

Working Days: Mon to Fri (9am to 6pm)

Working Location: Joo Koon

(Lunch Provided & Transport provided - From Boon Lay)

Responsibilities

• Assist in Debts Collection & follow up of overdue account
• Prepare regular & monthly credit related reports to Finance manager/ HOD
• Assist in monitoring monthly debts collection performance
• Investigate and resolve discrepancies relating to non-payment of invoices
• Conduct aged balance review with Finance manager/ HOD to follow up review action
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Recommend improvements of credit risk measures, controls and processes
• Any other duties as assigned
• Evaluating new credit request and conducting client credit checks.
• Suggest and implement terms of credit for new clients
• Negotiating payment plans and collection
• Responding client inquiries
• Liaising with customers (internal/ external) to build and foster strong relationships.

Requirement

• Diploma holder (Finance Background preferred)
• 2 to 5 years of relevant working experience in credit control would be advantageous
• Able to deal with clients for debt collection

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

• Position: Aftersales Support Executive
• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Shipping Assistant cum Accounts

We are seeking a dedicated and organised Shipping Assistant cum Accounts to join our team at Fairteck Holding Pte Ltd. The ideal candidate will have at least 2 years of experience, a diploma in a relevant field, and preferably, experience with SAP or other ERP software. This role also involves supporting the Sales Support team and handling import/export documentation.

Job Description:

· Attend to import and export shipment process and documentation preparation

· Daily tracking of export shipments and coordination with service providers

· Knowledge of shipping, custom-related issues, port operations, and permit declaration.

· Liaising closely with various forwarders for shipment confirmation and shipment arrangements

· Follow up and advise customers on shipment status

· Able to assist retail department preparing invoice and DO for daily delivery

· Input data and generate reports for retail department

· Perform any other ad hoc duties as assigned

Requirements:

· 'O' Level or above, or equivalent

· 2 to 3 year(s) of working experience in the related field

· Work independently and able to work in a fast-paced environment

· A team player with a positive attitude and willingness to learn;

· Good communication and organization skills

· Proficient in Microsoft Office applications

Customer Service (Freight forward)

• Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm
• Redhill
• S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Logistic Specialist (Shipping)

• Arrange daily shipment and coordinate with forwarders.

• Arrange and liaise with Freight Forwarders on shipping bookings, follow-up on complete set of shipping documents.

• Handle all shipping activities and processing of shipping documents

• Arrange fumigation of crate as required

• Prepare shipping documents

• Prepare, packaging and send the spare parts require support for customer as per marketing department request

• Perform any other ad hoc duties assigned

Requirement:

• Min "N" level

• At least 1 to 2 year(s) of relevant working experience in Shipping

Location: Kallang

Salary: Up to $3400

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

• Lead and oversee the team responsible for establishing supplier agreements, considering sales and operational requirements.
• Provide the Asia Pacific regional organization with a comprehensive portfolio of service providers offering sea freight and intermodal services.
• Conduct research on market developments, suppliers used by competitors, and market rates, and take action based on findings.
• Develop and strengthen relationships with existing and new suppliers at various levels within the assigned area.
• Collaborate closely with various parties (suppliers, other offices, forwarders, and agents) in rate offers and negotiations.
• Organize and maintain supplier information, rates, and surcharges within our Internal Vendor System.
• Monitor and manage the expiration of various rates in the Vendor System.
• Execute and oversee all rate negotiations with suppliers in the designated area.
• Identify opportunities to optimize the supplier portfolio.
• Manage, support, and facilitate the regional procurement team in their daily activities.
• Assist the superior with additional procurement duties as required.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Sales administrative support to Sales Executive

• Coordinate internal & ensure on time delivery to customers

• Preparation documentations for all shipments include export activities

• Liaise with forwarders for collection and ensure documents are in proper

• Perform any others ad-hoc duties as assigned by superior

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Accountablilities:

• Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations
• To prepare invoices for reporting
• Preparing all Final Disbursement Accounts (FDA)accurately and within deadlines
• Prepare and arrange "Cash To Master (CTM)"with vendors
• Process monthly AP journals, postings and schedules
• Any other adhoc tasks as assigned by immediate supervisor

Skills and Qualifications:

• Proficient in Ms Excel and D35
• Numerical Skills and attention to details
• Diploma in Accountancy or its equivalent

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

[Order ID: 781929]

Responsibilities :

1. Provide clerical support to marketing staff by preparing Sales and Purchase contracts, full set of import/export shipping documents based on L/C, Certificate of Origin, Customs/Insurance declaration, Monthly delivery/sales reports, issue payment vouchers, etc.
2. Correspond and arrange with suppliers, overseas offices, customers and forwarding agents to ensure smooth and timely cargo delivery. Some knowledge of logistics will be necessary to understand the global trade shipping arrangement etc.
3. Administrative support for marketing staff and guests, help to arrange air ticket reservations, book hotel accommodation.
4. Perform any other ad-hoc duties assigned.

Requirements :

• Min 2-5 years working experience in preparing import/export shipping documents especially documentation work based on L/C.
• Must be computer literate and able to use MS Word, Excel & PowerPoint.

Please include the following for us to conduct an effective job matching for you:Earliest availability date/ notice period
Expected & Last drawn salary

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Victoria Loh Jie Li
EA Personnel Reg. No.: R1330197
EA Licence No.: 07C5771

Employer questions

• Letter Of Credit / LC Exp
• Import / Export Documentation Exp
• Trading MNC

Job Scope:

• Prepare import / export shipping document based on L/C, Certificate of Origin, Customs/Insurance declaration
• Monthly delivery / sales reporting
• Liaison and coordinate with suppliers, customers and forwarding agents to ensure smooth and timely cargo delivery
• Prepare Sales and Purchase contracts
• Provide admin support to the department

Requirements:

• Possess a Degree / GCE O / N Levels
• Possess minimum 2 - 5 years' Shipping Documentation & Letter Of Credit / LC experience
• Good communications and interpersonal skills
• Proficiency in MS Office (Words, Excel & PowerPoint)

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Grand Victory Shipping Pte. Ltd. is a leading Singaporean ship management and marine fuel logistics company established in Singapore.

We are looking for a driven and committed Assistant Marine Superintendent to join our dynamic team, to assist our Marine Fleet Manager in ensuring the safe, efficient, and compliant operation of the company’s fleet of vessels. This role encompasses a variety of responsibilities, including overseeing safety management systems, conducting investigations, optimizing operational costs, managing training programs, providing expert marine advice, and ensuring adherence to industry regulations.

A minimum, valid Certificate of Competency (COC) Class 3 or 4 would be mandatory in order to work closely with the technical, crewing, and training departments to ensure the organizations function in upholding the highest standards of safety, quality, and environmental protection.

What you will be doing:

Safety Management System (SEMS) and Training:

Assist in the development, implementation, and maintenance of the company's SEMS to ensure compliance with international and industry safety standards.

Collaborate to design and deliver comprehensive training programs for shipboard personnel on safety procedures, emergency response, and environmental protection.

Market Research and Investigations:

Conduct research on market trends, regulatory developments, and technological advancements in the maritime industry to identify potential risks and opportunities for the company.

Investigate incidents, accidents, or near-misses involving company vessels to determine root causes, recommend corrective actions, and prevent future occurrences.

Cost Control and Efficiency:

Analyse marine operations costs, identify areas for potential savings and implement measures to optimize efficiency without compromising safety or vessel performance.

Monitor vessel operations to ensure adherence to company standards and identify any deviations that may impact costs or efficiency.

Reporting and Continuous Improvement:

Report deficiencies, incidents, and near-misses to relevant stakeholders, including senior management and regulatory authorities as required.

Identify areas for improvement in vessel operations, safety procedures, and training programs, and recommend changes to management for approval.

Safety and Accident Analysis:

Liaise with relevant departments to collect and analyse safety-related data, including injuries, accidents, and near-misses.

Ensure that appropriate corrective actions are implemented to address identified risks and prevent future incidents.

Incident / Accident Investigation and Reporting

Training Policies and Review:

Monitor and review training policies both ashore and onboard vessels to ensure their effectiveness and relevance.

Collaborate with the training department to update training materials and methodologies as needed.

Marine Advice and Vessel Performance:

Provide expert marine advice to allocated vessels on navigational, communication, cargo handling, and ship handling issues.

Monitor the performance of Masters on allocated vessels, providing feedback and recommendations as necessary.

Fleet Instructions and Vessel Vetting:

Continuously review and update Company fleet instructions to ensure safe and efficient operation of managed vessels.

Ensure that all vessels undergo comprehensive vetting procedures to meet the requirements of major oil companies and other relevant stakeholders.

Monitor, coordinate and attend to vessels for oil major inspections, (SIRE), statutory surveys, related matters and follow-up

Monitor, coordinate and attend to vessels for Internal Audit and Internal Safety Inspection

What we are looking for:

Valid Class 3 Certificate of Competency (CoC) issued by a recognized maritime authority.

Bachelor's degree or Diploma in Nautical Science or a related field.

Minimum of 2 years of seagoing experience as a Junior officer onboard bunker tanker, as well as experience in shore-based in ship management.

Thorough knowledge of international maritime regulations, including SOLAS, MARPOL, STCW, ISPS, MLC and ISM Code.

Excellent communication, creative thinking, and problem-solving skills.

Strong leadership abilities and the ability to work effectively in a team environment.

Proficiency in Microsoft Office Suite and other relevant software applications.

Responsibilities:

• Lead day-to-day demand generation and performance campaigns for B2B clients.
• Conceptualise, plan, and operate demand generation and lead generation campaigns through test and learn approaches.
• Develop marketing automation programs, including building email nurture logic, lead qualification/scoring processes through the marketing funnel.
• Manage email marketing programs and website CMS builds.
• Implement campaigns across social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.) and advertising (display, SEM, social advertising, etc.) from setup, optimisation to reporting.
• Contribute to building our performance offerings and capabilities across email, CRM, display, search, and social.
• Provide sound counsel to internal stakeholders and external clients.
• Execute solid project management and time management skills in managing multiple briefs.
• Manage content production delivery required for demand generation campaigns, including but not limited to thought-leadership articles, whitepapers, sales toolkits, customer case studies, and other high-value asset development.
• Stay abreast of inspiring, cutting-edge trends and developments in digital or client industries.
• Contribute to new business development processes and organic client growth.
• Proactively improve processes, operations, best practices, and address emerging issues.
• Design, monitor, and report on measurements and KPIs on client’s dashboard such as Google Data Studio.

Qualifications:

• Minimum 2 years of experience in social media, media, advertising, or B2B digital marketing-related fields.
• Possess data-driven qualities; detailed understanding of analytics across channels with the ability to synthesize data from many sources into actionable insights.
• Good understanding of Google Analytics; knowledge in Adobe Analytics, Adobe Experience Manager is a plus.
• Experience in Account-Based Marketing (ABM) or account-based marketing platforms such as Demandbase is a plus.
• Basic knowledge of SEM, SEO, CRM, and CMS.
• Strong interest in performance marketing.
• Integrated thinking and ability to connect digital channel ecosystems.
• Able to adapt to new conditions and a fast-paced environment.
• Self-motivated and self-starting personality.
• Enjoys diverse and multi-cultural working environment.
• Able to work both independently, as part of a team, and with senior leaders.
• Capable of managing multiple tasks concurrently in a deadline-driven process.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

Mon - Fri, 830am to 530pm

Location: Penjuru Lane, company transport provided from MRT

Executive: $2800-3500

Assistant: $2800-3200

Responsibilities

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records and etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance etc.
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gear registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out ool-box meeting for the vessels and attend to vessel inspections.
• To work closely with the HSE team to ensure the smooth implementation and compliance of company's safety and quality standards.
• To assist in investigating any defects / failures occurred and reporting all vessel incidents, near misses to prevent and eliminate any potential incidents.
• To assist in maintaining crew records that inclusive of certifications, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignements as and when required.

Requirements

• "Some relevant working experience in similar capacity
• A team player and ability to work in a team enviornment with minimum supervision.
• Ability to Speak Bahasa Indonesia ( to communicate with crew from Indonesia)
• Possess of Class 3 licence will be an advantage
• Must be contactable 24/7 and be available to board the vessels as and when required.
• Proficient in MS Office
• Possess good communication and interpersonal skills

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Summary

The Accounts Receivable Specialist will be responsible for managing and overseeing the accounts receivable process, ensuring accurate and timely collection of outstanding invoices, and maintaining positive client relationships. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Manage the accounts receivable process, including invoicing, collections, and reconciliation.
• Review and verify invoices for accuracy and completeness.
• Follow up on overdue accounts and negotiate payment plans as necessary.
• Maintain and update customer records and contact information.
• Prepare and analyze aging reports to track outstanding invoices.
• Resolve billing discrepancies and disputes in a timely manner.
• Collaborate with other departments to ensure accurate and efficient financial operations.
• Generate and distribute regular financial reports and summaries to management.
• Assist with month-end and year-end closing procedures.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field preferred.
• Proven experience in accounts receivable or a similar financial role.
• Proficiency in accounting software (Xero) and Microsoft Office Suite (Excel, Word).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Account Management

• Develop and service assigned clients’ account consisting of various government agencies
• Responsible for growing account revenue and accountable to the assigned accounts within the FY and developing deep customer relationship and updating customer profiling accurately
• Continually engage and establish relationships with, stakeholders, customers and additionally, expand customers’ profile
• Understanding customers’ needs, coordinate proposals from presales and provide a concise quotation for their consideration.
• Follow up, expedite and liaise with customers in all matters relating to the projects, payment, renewal and events / training; ensure customers are satisfied with deliverables

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Sales Operations Management

• Coordinate Tender Briefing and lead Bid Review with Presales
• Accountable for ensuring completion and quality of tender proposal in conjunction with presales teams
• Preparation of quotations for customer’s reference for opportunities (BQ/RFI/RFP/ITQ/ITT)
• Track and ensure that timelines are met and updates are submitted to other functional teams
• Drive alignment with other functional teams and orchestrate appropriate resources for customer engagements

Requirements

Education / Experience:

• Diploma / Degree in any field
• 1 -2 years experience in SI environment

Skill sets:

• Sales Presentation
• Relationship/Stakeholder management
• Negotiation & Commercial Acumen
• Proficiency in Microsoft Office Tools (ie; Excel, Word and PowerPoint)
• Sales And Opportunity Analysis