Job Scope

Lead the team and ensure the service standards are upheld

Ensure smooth day-to-day operation of the restaurant

Obtain sales target and KPIs given by the management

Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

Estimate food and beverage costs

Assist in sending daily sales report

Able to handle POS system

Find ways to improve operations

Enhance the customer experience and ensure customer satisfaction

Work with kitchen team on purchasing of supplies

Job Requirement

Strong communication, interpersonal and management skills

Team Player

At least 2 years of experience in a F&B outlet obtaining a managerial position

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene standard

Ability to professionally address customer complaints

We are seeking a highly skilled and experienced Systems Assurance Manager to join our team. The successful candidate will be responsible for ensuring that all systems and processes meet the required standards and regulations. This role involves managing a team of professionals, developing and implementing assurance strategies, and working closely with other departments to ensure overall system integrity and performance.

Key Responsibilities:

• Develop and implement systems assurance strategies and plans.
• Lead and manage a team of assurance professionals.
• Ensure compliance with industry standards and regulations.
• Conduct regular audits and assessments of systems and processes.
• Identify and address potential risks and issues.
• Collaborate with other departments to ensure system integrity and performance.
• Provide training and support to team members and other stakeholders.
• Prepare and present reports to senior management

Working Hours: 5 Days Per Week (Inclusive of weekends n PH)

Location: Tampines One

Salary: $4000 - $5000

Job Descriptions

• Manage and oversees smooth daily operations of the restaurant. Ensure compliance with Standard of Operations
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations. Helps implement strategies to continually improve revenue.
• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Achieve company objectives in sales, service, quality and appearance of the restaurant through training of employees whilst maintaining a positive and productive working environment
• Ensure safety, hygiene and cleanliness as required by NEA regulations and company policies. Maintain optimal level of sanitary procedures for all food handling, preparation and in compliance with the standards.
• Review/plan of work to achieve high labour productivity & maintaining efficient labour strength.
• Ensure customer’s needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure or feedback with tact and diplomacy.
• Respond to customer complaints in person at the time of the complaint. Provide positive and proactive interaction with clients.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction.
• To effectively manage a team of kitchen & operations staffs, arrange duty roster, day-to-day operation, to ensure the delivery of both qualitative and quantitative results.
• Handle restaurant administration duties such as POS system, daily and monthly reports, stock taking, ordering with suppliers, attendance, etc.

Requirement

• At least 3-5 years of experience in managing a restaurant, preferably familiar with hotpot restaurant operations
• Strong knowledge in wine and sake
• Excellent interpersonal and communication skills
• Able to thrive in a fast-paced environment and work efficiently under pressure
• Comfortable with handling non-halal food/drinks.

Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Room Service Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Ensures property policies are administered fairly and consistently.

• Communicates areas in need of attention to staff and follows up to ensure follow through.

• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Room Service Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Ensures and maintains the productivity level of employees.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Celebrates successes and publicly recognizes the contributions of team members.

• Communicates performance expectations in accordance with job descriptions for each position.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Observes service behaviors of employees and provides feedback to individuals.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Strives to improve service performance.

• Supervises service behaviors of employees and provides feedback to individuals.

Room Service Financial and Budgeting Goals

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Empowers employees to provide excellent customer service.

• Interacts with guests to obtain feedback on product quality and service levels

• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.

• Sets a positive example for guest relations.

• Handles guest problems and complaints.

• Participates in the employee performance appraisal process, providing feedback as needed.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.

• Trains staff and monitors adherence to all cash handling and credit policies and procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Recognizes good quality products and presentations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Application Governance Manager (Contract) Salary: Competitive and based on experience Location: Singapore Keywords: Application Governance, Risk Management, Interpersonal Communication, Team Collaboration

On behalf of our client, we are seeking a knowledgeable Application Governance Manager (Contract) to join their dependable team. This role presents an engaging opportunity to work in a supportive environment, overseeing the governance activities of various applications and ensuring adherence to bank information security standards and Enterprise Governance standards. You will be part of a high-performing team, collaborating closely with different business lines, development teams, information security and infrastructure operations teams. This role necessitates a strong technical background, excellent interpersonal communication skills, and the ability to manage multiple tasks effectively.

• Engaging opportunity in a supportive, growth-oriented environment
• Integral part of a high-performing application governance team
• Requires strong technical knowledge and excellent interpersonal communication skills

What you'll do:

As an Application Governance Manager (Contract), you will play an essential role in overseeing the governance activities of various applications. Your daily responsibilities will include assessing application information security risks, conducting audits, and ensuring compliance with non-permitted technologies. You will collaborate closely with both onshore and offshore regional teams to ensure deliverables are completed in a timely manner. Your role will also involve ensuring first-line risk management and controls are in place to support the applications while promoting risk awareness within your team. Interpersonal communication is key in this role as you will be interacting with users for immediate/short/long term solutions and engaging multiple stakeholders across the organisation.

• Oversee application governance activities involving assessment of application information security risks, audits, non-permitted technologies.
• Collaborate with onshore and offshore regional teams to ensure timely completion of required deliverables.
• Ensure first-line risk management and controls are in place to support the applications.
• Promote risk awareness within the team.
• Communicate with users for immediate/short/long term solutions.
• Engage multiple stakeholders across the organisation to gather and understand functional requirements, security risks for applications.

What you bring:

The ideal candidate for the Application Governance Manager (Contract)position brings a strong technical background with a good understanding of a wide range of technologies including network, security, application architecture, database and operating systems. Familiarity with Software Development Life Cycle (SDLC) is essential. The ability to manage multiple tasks & work independently under tight timelines & challenging environments with minimal supervision is crucial. Excellent interpersonal communication skills are required as you will be liaising with various stakeholders across the organisation. A good understanding of Local Rules and Regulations in Asian markets is beneficial. Above all, we value a team collaboration attitude.

• Strong understanding of a wide range of technologies including network, security, application architecture, database and operating systems.
• Familiarity with Software Development Life Cycle (SDLC).
• Ability to manage multiple tasks & work independently under tight timelines & challenging environment with minimal supervision.
• Excellent interpersonal communication skills.
• Good understanding of Local Rules and Regulations in Asian markets.
• Team collaboration attitude.

What sets this company apart:

Our client is a globally recognised organisation that values diversity and inclusivity. They are committed to providing their employees with a supportive work environment where they can grow and thrive. They offer flexible working opportunities, generous pensions contributions, and numerous training opportunities to help their employees reach their full potential. This is an exciting opportunity to join a company that truly values its employees and provides them with the tools they need to succeed.

What's next:

Ready for an engaging new challenge? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Who You Are

A proactive, take-charge person who wants to make a difference in the world and to use your skills to enable a mission-driven organization function even better.

The Opportunity

You will help a mission-driven organization with top-tier talent achieve operational excellence and enhance a high-functioning team. Work daily with the CEO and Deputy CEO, and get exposure to high-level executive and board decisions in a fast-paced environment while being part of a broader Temasek Trust ecosystem. In addition, gain exposure to a diversity of HR, finance, and Charity activities.

Who We Are

Tri-Sector Associates is a non-profit advisory firm that brings the people, private, and public sectors together to improve the lives of those in need. We do so by structuring collaborations that empower impact organisations, align incentives with outcomes, and crowd-in capacity-building capital. Through our work, each sector of society plays to its strengths to solve the most complex societal problems of our time.

We are supported by Temasek Trust, the Economic Development Board, and leading philanthropists. Our innovative approach includes adapting leading models to Asia such as the Pay For Success (PFS) model, and has been recognized by thought leaders such as Stanford Social Innovation Review, Forbes, and the Oxford Government Outcomes Lab. Our projects span diverse areas including early childhood intervention, youth unemployment, recidivism, healthcare, eldercare and sustainability. Our work is across the Asia region, including Singapore, Southeast Asia, and Greater China.

For more information, please visit https://trisector.org/

What You Will Do

As we grow our team of highly skilled professionals and institutionalize our operations, we are looking for a Corporate Services Manager to join our offices in Singapore. This role is a full-time position based in Singapore, with a target start date of January 2025.

You will work closely with the Executive Team of the organization reporting to the Deputy CEO and will manage operational and administrative matters. Amongst your core responsibilities will be:

Finance and Metrics Administration

• Generate monthly utilisation, project financials, and firm financial report for management review, liasing with external accountant
• Generate quarterly firm performance and impact metrics for management and board review, liasing with external accountant
• Support management in the development or updating of financial and administrative management tools and policies
• Liaise with external accountant and auditor as part of annual audit

HR Operations Support

• Compile and update monthly staffing tracker
• Support recruitment, onboarding, development, and performance review processes
• Serve as liaison for administration of the MOM portal and work pass applications
• Support updating of HR policies from time to time and compliance to such policies (e.g. expenses)

Firm Administration and Board Support

• Support the Executive Team as required, including expense submission, scheduling, and time-tracking
• Provide secretariat support for board meetings, AGM, and other key meetings
• Maintain Tri-Sector’s active memberships in relevant partner ecosystems (e.g. raiSE, NCSS, AVPN, Commissioner of Charities)
• Manage compliance requirements with various Commissioner of Charities and ACRA regulations and support updating of firm policies from time to time, working with the external corporate secretariat

Office Coordination

• Manage the lease, including reviewing the office lease from time to time (we currently use a co-working space)
• Act as point of contact for visitors to the Singapore office
• Be the liaison for matters related to IT, work health and safety
• Manage office equipment and supplies

What We Are Looking For

Successful candidates will have demonstrated:

• At least 5 years of relevant experience, and 2 - 3 years in the human resources space
• Proven work experience as a corporate services manager, office manager or a similar role
• Strong ownership, initiative and problem solving skills to work independently
• Excellent written and verbal communication and organizational skills
• Adaptability in a fast-paced, small-team environment
• Humility and care for a team
• Desire to be part of an inspiring mission and a dynamic team
• Proficiency with Microsoft Word and Excel
• The role of the Corporate Services Manager is typically for individuals with 4 or more years of relevant work experience. It will be advantageous for candidates to have had
• Basic bookkeeping experience
• Knowledge of Charitable regulations

How to Apply

To apply, please submit your resume together with a brief cover letter.

In your resume, please set out your educational background, work experience, skills, and work authorisation / citizenship status.

Please email [email protected], subject line: [Corporate Services Manager – Singapore] [Your name]. Applications will be processed on a rolling basis and accepted until 17 JAN 2025. Only submissions sent via the email address will be considered. Due to the volume of applications, applicants who are not contacted within one month should consider their applications filed for future reference.

• 6 Working Days
• $5000 - $7000
• Balestier

Job Description:

• Lead the project team in the delivery of the project.
• Control the time, cost and quality of the project.
• Plan and coordinate all aspects of the construction process.
• Management of the construction project in order to meet the construciton timeline with cost efficiency without compromising quality and safety.

Requirements:

• Possess bachelor’s degree in civil engineering or construction related degree
• Minimum 5 years of experience in completed condominium or large projects as Project Manager

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Requirements :

• In charge of petrochemical product sales and marketing, with an emphasis on cultivating and growing important clientele while also pursuing new business prospects.
• Creating market reports and analyses, as well as presenting to suppliers and customers.
• Business justification, financial situation analysis, and firm strategy analysis are all necessary when applying credit lines to risk management.
• To ensure compliance, credit approval requirements and credit lines are monitored. In order to ensure that every business activity is compliant, loan lines and credit approval standards are monitored.

Requirements

• Bachelor's Degree in any field.
• 7 to 10 years of relevant working experience is preferred.
• Driven, self-motivated and positive with good learning mindset.
• Excellent analytical, problem-solving, negotiation and communication skills.
• Excellent interpersonal skills with the ability to establish working relationships with internal and external stakeholders.
• Demonstrate strong ability to work independently as well as in a team.
• Entertainment and traveling required.

Submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 | Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

Great to Meet You! We are Ascenda

Ascenda is a global technology company that powers the growth of financial institutions and merchants with one-stop, effortless rewards infrastructure. Our clients range from classic top-tier brands such as HSBC, American Express, Capital One and Barclays, to fast-growing challengers like Rohinhood, Brex and Virgin Money.

Our SaaS rewards platform is the world’s most powerful human incentive engine and enables brands to build deeper connections with billions of customers worldwide. It combines a global marketplace of valuable merchant content with a data-driven loyalty core that enables financial services companies to power up world-class premium rewards propositions at speed and with ease. If you’ve ever redeemed credit card points for frequent flyer miles, chances are this was powered by Ascenda!

Ascenda’s products are rooted in beautiful design, exceptional customer value and delightful ease of use. Our technology-first approach and unique global content network set us apart from other loyalty companies.

Ascenda was founded in 2014 and today employs 200 people across 20 countries. Our team is as globally diverse as our clients: our CEO is based in New York, our CPO in Seattle, CFO in Boston, Head of Client Success in Sydney, and our CTO in Singapore.

Join us as Lead, People Experience in Singapore

It’s an exciting time to join Ascenda to help build and create the people infrastructure, process enhancements, insights and seamless experiences that will make Ascenda an even more amazing place to work!

We’re growing and growing fast across the globe which means we’ll need more streamlined HR processes, guidelines and frameworks and enhancements in HR tech, to better the experience for employees at Ascenda.

The purpose of the role is simple - to create an amazing people experience at all touch points of the people lifecycle.

Responsibilities

• Lead People Operations at Ascenda and drive continuous improvement initiatives, using technology to streamline and standardize processes and policies
• Set the HR team technology roadmap including maintenance, review, testing and implementation of HR technology systems (HRIS, ATS, benefits administration technology etc.) and enhancements and ensure cross-functional alignment
• Own lead and drive simple and where possible HR tech enabled people operations processes throughout the people lifecycle
• Ensure that the foundations work seamlessly whilst relentlessly continuing to improve experience and efficiency (from the day to day to transformative projects)
• Manage and lead various aspects of HR Operations including employee documentation, on-boarding and off-boarding, insurance and HR audits
• Stay abreast of industry trends and regulatory changes to ensure compliance with relevant laws and regulations
• Develop and enforce HR policies and processes that mitigate risk and protect the company from exposure and harm
• Implement and oversee data governance that maintains the integrity of data in HR related systems
• Work closely with finance and/or outsourced vendors to ensure timely and accurate processing of payroll and other claims
• Work directly with third party vendors and our benefits brokers to ensure best-in-class and competitive benefits
• Oversee management of immigration requirements such as application and renewal of work visas etc.
• Manage and oversee EOR arrangements in locations where Ascenda does not have a legal entity presence
• Support with employee relations matters by providing guidelines and clarifications on policies and their application
• Institute people data analytics, insights and reporting that inform strategy and improve the people experience

What you bring to the table

• 7-10 years of experience in people operations / experience or similar role
• You’ve done this before, you’ve worked in a fast paced tech growth environment – implemented and integrated new HR tech platforms, understand the intricacies of EOR, Global PEO, managed employee benefits, rewards and equity internationally
• You know what excellent, simple and seamless people experiences look like and you’ve implemented them before
• Proven experience launching and driving multiple system implementations (e.g. HRIS, ATS etc.) requiring change management communication
• Manage system upgrades, patches, and integrations to maintain optimal system performance.
• Employee relations expertise: Strong understanding of employee relations, conflict resolution, and performance management. Ability to handle sensitive employee issues with discretion and professionalism
• You’re a problem solver and great communicator
• A growth mindset and a go-getter attitude; someone who can work in a fast-paced, constantly evolving environment while keeping in mind the bigger picture
• You are execution and delivery focussed
• A mind for detail—you are detail-oriented and have the ability to dive deep into HR data to determine patterns and check for inaccuracies
• You embrace technology and data and have a passion for solving problems by establishing clear systems / processes that result in efficient operations
• Ability to build collaborative, trustworthy relationships across functions and geographies
• Strong detailed and conceptual thinking skills to analyze sophisticated problems and propose solutions despite technical and operational constraints.
• Experience in building and leading high-performing HR Technology teams preferred

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the loyalty ecosystem space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• WFH office equipment allowance
• Medical insurance coverage
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

The salary range is available upon request. For more information, please contact us directly.

Ready to power growth for the financial services industry? Apply now! Together, we'll redefine what's possible.

• 6 Working Days
• $4000 - $7000
• Balestier

Job Description:

• Ensure the project’s Mechanical, Electrical, and Plumbing (MEP) and architectural systems comply with the Building and Construction Authority (BCA) Green Mark certification criteria.
• Work closely with design and engineering teams to incorporate sustainable practices that meet Green Mark standards, including energy efficiency, water conservation, and environmentally friendly materials.
• Monitor and assess MEP and architectural system installations to ensure they align with Green Mark requirements throughout the project lifecycle.
• Coordinate with project stakeholders, including consultants and regulatory bodies, to achieve sustainable design and compliance targets.
• Maintain accurate documentation of compliance efforts, prepare necessary reports, and facilitate project audits related to Green Mark criteria.

Requirements:

• Minimum of 5 years of experience in MEP and architectural systems within the construction industry.
• Proven knowledge of Green Mark certification requirements and sustainable building practices.
• Strong understanding of MEP and architectural system integration to meet environmental and sustainability criteria.

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Legal and Compliance Manager

Responsibilities:

• Provided compliance regulatory advisory
• Established and oversaw compliance policies and procedures (SFA and FAA).
• Liaised with regulators (MAS, IRAS, MOM, ACRA) on all regulatory matters
• Managed audits, inspections, and legal document reviews.
• Handled audits and inspections
• Handled AML matters, including acting as MLRO officer.

Requirements:

• Bachelor degree in Law or any relevant qualification
• Knowledge of investment industry and international financial markets, preferably holding audit, law, and Compliance background
• Compliance experience with asset management companies/financial intermediaries
• Strong knowledge of local regulatory requirements and latest developments
• Knowledge of Bloomberg, CMGR

Ready to make an impact? We’d love to hear from you! Apply today by sending your resume to [email protected]

**We regret to inform that only shortlisted candidates would be notified

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Glenn Wong | EA Personnel No: R1106685

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients

• Review tender opportunities via various media platforms and portals

• Meet and exceed sales revenue targets

• Maximise and deliver gross margins

• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation

• Manage client budget negotiations and supplier cost-savings efforts

• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids

• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks

• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness

• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner

• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements

• Drive customer attraction and retention strategies to improve customer loyalty

• Drive Business Administration Operations Prepare monthly sales/tender reports

• Participate and present in monthly General Management Meeting for business development and operational excellence

• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety

Requirements

• Previous experience in a Sales role is essential

• Minimum Diploma Degree

• Proven record of revenue growth and profit achievement in an account management role

• Well organised with attention given to details and ability to handle multiple tasks

• Excellent communication and interpersonal skills

• Good presentation skills and negotiation skills

• Team player, passionate, self-motivated and results-driven

Attachment Description

This role reports to the director. A few of the tasks associated with your role will include business development, part of the target client's business strategy. procuring fresh initiatives. Management of a client portfolio and flow for projects. Adhering strictly to all applicable laws, regulations, and business norms.

Specific Responsibilities

Individual to be involved in:

1. Gain knowledge through dialogue and practical experience to take an active role in the approach to strategic planning.

2. Learn sales strategy and negotiation skills.

3. Networking and growing clients step by step.

4. Organise and manage projects, establishing resource needs, budgets, and schedules.

5. Present to clients and speak to them effectively while using presentations.

Technical Skills and Competencies

1. Conduct negotiations to establish win-win outcomes for the organisation .

2. Develop business opportunities in target segments, review market needs and opportunities, and develop customer relationships .

3. Develop customer acquisition strategies as well as foster customer relationships to attract new customers.

4. Identify and establish industry stakeholder relationships at all levels of business operations to further the organisation’s strategies and objectives.

Duration

- 6 months

- under Mid-Career Pathways Programme

Roles and Responsibilities

• Manage daily warehouse and transportation operations
• Develop and implement warehouse and transportation operations performance goals (KPI) using quality management knowledge
• Ensuring inventory accuracy. Physical inventory count must tally with system inventory count
• Develop and implement operational policies, standards and procedures (SOPs) in regard to
• Inventory Quality Control including

- Temperature control

- Process for issuing/receiving stock

- Inventory First Expiry,First Out

- Placement of inventory to facilitate logistics operations

• Inventory accuracy
• Optimal level of inventory
• Maintenance of equipment (e.g. forklift, refrigeration in warehouse & other equipment)
• Vehicle cleanliness
• Vehicle maintenance including accessories
• Vehicle accidents
• Delivery processes for customers
• Goods Issuing from warehouse
• Goods Return from customers
• Goods Issuing to and return from Van Sales
• Goods Delivery timeframe
• Placement of goods upon delivery
• Inventory Quality Control including temperature control, placement of goods in vehicle
• Review, develop and implement solutions to improve current business processes through application of supply chain and business management principles (come up with ideas to improve current processes)
• Develop contingency/business continuity plans for risks associated wih process changes (e.g. when equipment breaks down / fire etc)
• Route planning with efficiency in mind
• Review, develop and implement solutions to improve current business processes
• Align resources management (manpower and asset) strategies with business strategies across different business activities
• Other ad-hoc duties as designed by the management

Requirements

• Candidate must possess at least relevant Bachelor's Degree / Professional Degree.
• At least 3 years of working experiences in related field.

Responsibilities:

1. Recruitment and Talent Acquisition

• Lead end-to-end recruitment processes, including sourcing, screening, and hiring for mid to senior-level positions.
• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Oversee onboarding activities, ensuring smooth transitions for new hires through structured programs and documentation.
• Regularly update and maintain detailed job descriptions, organizational charts, and recruitment metrics.

2. Employee Relations and Engagement

• Serve as a trusted advisor for resolving complex employee issues, ensuring fair and timely resolutions.
• Design and execute employee engagement initiatives, such as surveys, recognition programs, and team-building activities.
• Promote a positive work environment by mediating conflicts and fostering open communication across all levels.

3. HR Operations and Administration

• Oversee the accuracy and integrity of employee data in HR systems and ensure compliance with company policies.
• Manage payroll processes and employee benefits administration to ensure accuracy and timeliness.
• Prepare and analyze workforce reports, including attendance, leave management, and HR metrics.
• Safeguard the confidentiality of personnel files and HR-related documentation.

4. Performance Management and Employee Development

• Drive the performance appraisal process, providing guidance to managers and employees on goal setting and feedback.
• Collaborate with department heads to design and implement training and development programs that address skill gaps.
• Monitor probationary periods, manage contract renewals, and support performance improvement initiatives.

5. Compliance and Policy Management

• Ensure adherence to local labor laws, regulatory requirements, and industry best practices.
• Develop, review, and communicate HR policies, employee handbooks, and standard operating procedures.
• Conduct periodic audits of HR documents and systems to ensure compliance and recommend improvements.

6. Strategic HR Partnership

• Collaborate with the HR Director to develop and implement HR strategies aligned with organizational objectives.
• Utilize workforce analytics to provide insights and actionable recommendations to leadership.
• Support organizational change management efforts to ensure smooth transitions during business transformations.

7. Program and Event Management

• Plan and manage HR programs, including wellness initiatives, training sessions, and employee engagement events.
• Coordinate company-wide announcements, onboarding sessions, and other HR-driven activities.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• A minimum of 5 years of progressive HR experience, including at least 2 years in a supervisory or assistant managerial capacity.
• Proficient in HR software and systems, with strong analytical and problem-solving skills.
• In-depth knowledge of local labor laws, compliance standards, and HR best practices.
• Exceptional organizational and multitasking abilities, with a high level of attention to detail.
• Strong interpersonal and communication skills, with the ability to engage effectively at all organizational levels.
• Proven ability to handle sensitive and confidential information with integrity and discretion.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Client Portfolio Management

• Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
• Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
• Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

Content Development & Portfolio Acquisition

• Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube
• Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
• Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis.
• Other general admin duties as assigned.

Requirements

• A strong work ethic, positive attitude and genuine desire to learn.
• Candidates with no experience are welcome to apply as training will be provided.
• Candidates with prior experience in related fields can be considered for senior position.

Mon to Fri 9am - 6pm

• Manage existing accounts expansion as well as open new markets in the regions

• Contribute to the growth of sales, build strategic partnerships with clients and drive sales strategy of the company

• Build strong network of clients, and hold key relationships with customers in the organization

• Responsible for delivering expected sales revenue target and profitability. Build strategic partnerships with clients and drive sales strategy of the company

Requirements

1. Required prior experience dealing in satellite/telecommunication equipment’s with regions exposure.

2. Good experience in managing partners and distributors

3. Frequent travelling involves to SEA regions

We are an Italian Restaurant in Singapore looking for a manager who will be responsible for overseeing the overall operations of the restaurant, including but not limited to

• At least 10 years of experience in managing Italian restaurants, with a deep understanding of Italian cuisine and customer preferences.
• Managing all aspects of restaurant operations
• Managing cost control for food and beverage and profitability of the restaurant.
• Building and maintaining relationships with suppliers and clients to enhance business opportunities.
• Ensuring compliance with health and safety regulations.
• Staff duty rostering and approval of leave. Supervising staff, including recruitment,training and performance reviews.
• Maintaining high standards of food quality and customer service.

SUMMARY

The Assistant Finance Manager will assist in supervising, coordinating and performing accounting activities across the entire Finance Department. This role will also include the responsibility of evaluating set accounting controls and their compliance. To ensure transactions are recorded in accordance with internal policies, required accounting standards and statutory regulations with the objective of providing timely as well as accurate financial or management reports. To troubleshoot areas where irregularities have been identified in the financial ERP system.

RESPONSIBILITIES

• To assist in periodic, monthly and yearly management or financial reporting, where accurate and timely reporting of the Company’s financials in accordance with internal and regulatory guidelines are met.
• To account for and upkeep fixed assets ledger in accounting system.
• To be familiar with FRS 116 – Leases and its mechanics.
• To perform cash management and treasury responsibilities.
• To prepare periodic business analytical or review reports for senior management’s perusal.
• To oversee the day-to-day Finance department functions.
• To prepare full set of subsidiary accounts for periodic management reporting, auditing and tax compliance purposes.
• To provide support and guidance to team members where required to ensure SOPs pertaining to information systems, accounting principles, regulatory requirements are complied with and set objectives met.
• To review, develop and implement internal controls and processes to enhance operational and financial/accounting efficiencies.
• To organize periodic meetings to discuss team productivity and performance as well as various cost management policies where applicable.
• To report and investigate any red flags identified in the course of work described above.
• To participate in the review and filing of quarterly GST as well as annual corporate tax returns where required.
• Other adhoc duties/ projects assigned by superior or senior management.

REQUIREMENTS

• Degree in Finance/ Accountancy/ ACCA or equivalent.
• Minimum 5 years’ relevant working experience, preferably in F&B industry.
• Has in-depth knowledge of accounting principles, industry practices and procedures.
• Possess working understanding of Singapore GST and corporate tax principles.
• Strong team player with sound analytical, communication and interpersonal skills.
• Capable of multi-tasking, able to meet tight deadlines and handle demanding work load or pressure.
• Able to also work independently, is meticulous and possess a high level of integrity.
• Well versed in Microsoft 365 (Excel, Word, Powerpoint).

Roles and Responsibilities

• Monitor and lead the works of subcontractors and workers.

• Ensure installation is carried out as per construction drawings.

• Accountable for the successful completion of projects.

• Attend the daily toolbox meeting and convey clear instructions accordingly.

• Accountable for the successful completion of projects.

•Assist and support Project Manager in handling and monitoring the progress of the project.

• To carried out all responsibilities of a Site Supervisor in the construction site.

• Minimum 3 years relevant experience in the Construction Industry.

• Good knowledge of Singapore Building and Construction safety regulations.

• Well-versed in English and Mandarin.

• All applications to be strictly via emails.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary:

We are seeking an experienced and dynamic IT Manager to lead our development team and oversee the successful delivery of technology projects. This role involves providing technical leadership, ensuring high-quality development standards, and driving alignment between business objectives and technical solutions.

Job Description:

• Team Leadership & Mentorship: Lead, mentor, and inspire a high-performing development team, fostering a collaborative and results-driven environment.
• Project Oversight: Manage all phases of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
• Technical Strategy & Architecture: Define and implement the technical vision and strategy for projects, making key decisions around system architecture and technology stacks.
• Development Best Practices: Establish and promote best practices for coding, software quality, testing, and development methodologies to ensure high standards across the team.
• Stakeholder Collaboration: Partner with business stakeholders to understand and define project requirements, scope, and objectives, ensuring alignment between technical solutions and business needs.
• Resource & Risk Management: Oversee resource allocation, identify potential risks, and implement strategies for risk mitigation, ensuring smooth cross-functional collaboration and project integration.

Requirements:

• Proficiency in multiple programming languages, including HTML, CSS, .NET, JavaScript, Python, and others.
• Deep understanding of software architecture, database management, and cloud technologies (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with Agile methodologies, CI/CD processes, and DevOps practices to ensure efficient and scalable development workflows.
• Proven ability to lead and manage development teams, with strong experience in project management, resource allocation, and team development.
• Excellent communication, critical thinking, and analytical skills, with the ability to resolve complex technical challenges and collaborate across teams.
• Prior experience in the manufacturing sector is a plus, with an understanding of industry-specific challenges and solutions.
• Minimum of 8 years of development experience, with at least 3 years in a leadership or managerial role, driving technical initiatives and team performance.