Total 17 Full-time staff nurse job vacancies in singapore singapore

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslog, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Staff Software Engineer, a highly motivated senior experienced individual contributor, responsible for innovative planning, designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior consultant who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops, LLM, Onprem models. Model QA. The role will also be required to lead implementations on key modules and mentor junior team members,

Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Demonstrates relevant technical working knowledge to understand requirements.

• Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance.

• Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 

• Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.

• Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About Visa: Visa is a global leader in payment technology, connecting consumers, businesses, financial institutions, and governments to fast, secure, and reliable electronic payments.

Team Overview: 

Join our dynamic Developer Experience organization under Operations and Infrastructure. Our team is responsible for handling developer tools and the developer platform, ensuring a seamless experience for developers. We develop, maintain, and support business-critical applications that drive Visa's daily operations for developers. Currently, we are on a multi-year journey to modernize our business systems by adopting open software technologies and moving towards cloud.

Role Overview: We are seeking an experienced Staff Software Engineer to join our “Strategic Initiatives” team. The successful candidate will play a pivotal role in building the next-generation global payment network, contributing to Visa's transformation.

Primary Responsibilities:

System Design and Development:

• Design, document, and implement new systems, enhancements, and modifications to existing software, ensuring alignment with design specifications, security standards, and Java best practices.

• Develop highly scalable, fault-tolerant web-based applications.

Stakeholder Interaction:

• Engage with both business and technical stakeholders to deliver high-quality products and services that meet business requirements using the latest tools and technologies.

• Present technical solutions, capabilities, and considerations in business terms.

Code Quality and Delivery:

• Deliver zero-defect code and ensure the team's deliverables meet or exceed business expectations.

• Contribute to and evolve a highly efficient development process pipeline by leveraging best-in-class CI/CD tools.

Innovation and Best Practices:

• Identify opportunities for product innovation and improvements to best practices, standards, and processes.

Mentorship and Collaboration:

• Mentor junior developers to ensure the timely delivery of high-quality code.

• Collaborate with Technical Product Managers to break down solutions into smaller achievable tasks.

Documentation and Support:

• Develop backend databases and queries, create and consume APIs, and handle front-end UI development.

• Manage backend operations and batch jobs to maintain data integrity.

• Support test engineers and operations teams in troubleshooting, defect research, and issue root cause analysis.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Staff Systems Engineer in the Developer Experience group will be responsible for engineering and supporting various technologies and tools to provide best Developer experience for Visa’s Development community.  Key responsibilities include:

• Engineer vendor products to Visa’s environment by installing, upgrading, patching, and maintaining Developer tools. 
• Interface with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools.
• Interact with vendors and provide necessary feedback to tailor vendor products to meet Visa’s needs.
• Develop standards and enforce governance across CICD practices
• Create and maintain templates and catalogs of pipelines and manage inner sourcing processes
• Perform regular housekeeping on tools to provide high standards of application stability and reliability.
• Support ongoing Developer Tools projects and provide technical input as needed.
• Support complex technical issues in an interop production environment.
• Participate in L3 on-call support rotation.

Tools Include:

• Project management
• Source code management.
• Build and Deployment management.
• Test and Quality tools.
• Cloud services for DevOps   
• Developer productivity and analytics tools.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Position Summary:

The Workload Automation & Scheduling group is responsible for engineering and support of the Workload Automation IT infrastructure for Visa Inc. and VisaNet via Vendor Tools and Homegrown Web Application Utilities. The team is responsible for all technical aspects of design and build for the Workload Automation lifecycle from project initialization, system installation, application test & build and maintenance, operational support to application and system decommissioning. This role is an Advanced SME individual contributor role responsible for identifying and resolving issues of moderate to high complexities to do with Visa’s Workload Automation Scheduling, VFT/MFT. This position is at a professional level and requires strong execution and analytical abilities to diagnose, mitigate and resolute small to highly complex events. This role works independently and receives minimal guidance providing out of the box solutioning, innovation and keeping up with the latest industry innovative workload automation processes.

RESPONSIBILITIES:

• Engineer, Design and build new application services from PD within Workload Automation Tools (BMC Control-M & Broadcom ESP)
• Excellent Problem Determination skills to ensure mitigation time is kept to a minimum in meeting SLA and uptime expectations.
• Strong experience with Agile development incorporating Workload Automation tool / Batch processing into Full CI/CD technologies such as GIT, Maven, Jenkins, Chef, Sonar, JUnit, Mock frameworks. To ensure version control is followed.
• Perform installation and support for the Workload Automation platform running on Linux and Prostgress DB systems with the help of IRE and vendor’s engineers to ensure patch level are current and we’re clear of any vulnerabilities.
• Advance understanding to write and integrate into WA tools scripts for automation in the following languages as well new technologies NodeJS, MVS JCL & REXX, HTTPs API, JSON, Python, HTML, XML, Shell and JavaScript.
• Proactively work with Ops PRE, PD and or vendors to provide a resilient, flexible and fit for purpose solution around Workload Automation for Visa’s & M&A’s internal and external customer resolving issues and system problems. Gather requirements set up meeting internally as well as with our vendors to engineer solutions.
• Consulting with and supporting capacity planning efforts to ensure our tooling has the capacity to manage the workload executed via those tools.
• Provide 24X7 production support of Visa operations. Requires on-call rotational support for geographically dispersed data centers.
• Ensure that all server deployment follow Visa security guidelines and report any non-compliance for the Workload Automation Platform.
• Communicate and work cordially in global team with teammate from different culture and in time zone.
• Manage workload and escalate to appropriate Engineers and manager, as needed.
• Work with other support, development, and user groups to manage requests from the perspective of automation and BRP failover design and functionality. Implementing a Red Button solution as well as engineering self-service solutions.
• Work with vendors on software issues and problems as needed.
• Basic use of documentation tools, such as Microsoft Project, Microsoft Excel, and Microsoft Power Point.
• Assist with the WA engineers to set up working sessions with technical leaders and users from all levels to promote the Workload Automation capabilities to ensure teams have appropriate knowledge and expertise of Visa’s Batch processing strategy.
• Act as Change Coordinator to Process, Assign and Report Enterprise tooling changes assigned to Gsched & Workload Automation working with Ops, PRE & PD groups.
• Provide guidance for Junior & peer engineers on technical knowledge and processes.
• Participate with Sr. Engineers in setting up product demo sessions with the Vendor and internal ATC’s & PD Architects

We are rapidly expanding our air con servicing and surveying team and we want you to build a career with us. If you have a valid Class 3 Driver's license, believe you are a friendly face and patient with customers and would like to develop technical skills - we would love to talk!

These are the set of skills and job scope that you will be faced with:

• Conduct general servicing for aircon systems
• Conduct chemical overhaul for aircon systems
• Diagnose, troubleshoot and repair aircon systems
• Propose and upsell aircon services to customers
• Perform site surveys and advise customers on installation details
• Daily reporting and weekly reporting to direct manager
• Any other tasks, when required by the immediate supervisor.

• Customer facing, friendly and patient personality.
• Must be able to handle physical work due to job nature.
• Able to use simple mobile technology
• Open to learning
• Have handman work experience
• Basic command of English, spoken and written.
• Effective handling of fault / emergency repairs and customer complaints.
• Singapore Class 3 / 3A driving license is a must (vehicle provided).
• 6 days’ work week
• Company is willing to sponsor Work pass if required.

Must have Skills : Retail & CPG - General Experience,Order management system, Good To Have Skills : , Job Description :  A number of initiatives have already been launched at the IT organization level touching various business and technological domains: e-commerce, eMarketing, CRMFurthermore, the NA (North Asia) & SAPMENA (South Asia Pacific and Middle East North Africa) regions has markets that are at the forefront of the Digital and E-commerce revolutions and accelerations. This position will be responsible for all aspects of Order Management System and its integration. Drive & Manage Projects, New Developments, Change Management, Partner Management, Partner Integration and L-3 Support. Ensure compliance and governance in all aspects of project management. The role requires the individual to work closely with all teams (IT & Digital Teams, Key Business Users, Data & Analytics), E-Commerce Platform Solution Provider, Marketplaces Teams, to ensure E-Commerce platform and fulfillment are running and delivering to their full capability as per agreement. Key Job Accountabilities: Project Management: Own the project implementation with regional and country business owner across  markets in NA & SAPMENA. Enable and drive E-Commerce Project. Work with all key stakeholders to ensure project compliance & delivery. IT Operations: Collaborate with Run team to ensure support model is strong and enhanced to meet the business requirement for sustainable system operations and run. Ensure risk mitigation and controls in place. Act as the IT liaison to lead communications with internal stakeholders and external partners. Perform business servicing by collecting and translating business needs in E-Commerce/OMS (Order Management System) area into system requirements. Proactively explore opportunities to optimize, processes and E-Commerce/OMS platforms, integration layers, and other bolt on systems. Ability to understand & manage marketplace interactions. Exposure and experience to platforms like Lazada, Shopee and TikTokShop, Kakao, Naver...etc is an added advantage. Understand technology platforms and integrations in detail. Platforms and systems used in E-Commerce Partner and Market Places. Work with SAP teams, digital teams and key users, business leads, to align and manage new developments, enhancements & systems optimization. Identification of technology risks, process risk (any risk). Propose communication and development of €œbest practice€ solutions, and implementation of mitigating controls consistent with company strategy. Ensure compliance & SOP around High Availability, and optimized system performance. Dedication to compliance as reflected in comprehensive policy, standard, and procedure development and implementation. Ensure Compliance as per Internal Control guidelines. System Audits and Systems Compliance. Ensure a healthy balance between real World risks and the business need for speed, agility, flexibility & performance. Functional Documentation and Change Management to be well controlled. Ability to present data, relevant content (presentations) on respective subject. Drive some O+O (Offline + Online) initiatives and uses cases among retail & digital solution for E-commerce. Job Description Experience / Skills / Abilities Required 3-5 years of experience working in E-Commerce environment and exposure to E-Commerce platforms. Overall 6-10 years' experience in Tech Operations/Supply Chan experience in Retail or Cosmetics industry with exposure on eCommerce. Proven experience in leading and driving projects. Turnkey projects in D2C, B2B, Supply Chain domain. Complete understanding & working knowledge of Order to Cash (O2C) process. Stock reconciliations, Stock valuations. Project Management Skills: Understanding and experience of Agile Project Management Methodology. Understanding of Stock Movement Types and its implications w.r.t valuation and systems flows. IT, Project management certifications are an added advantage.  Education & Qualification: Bachelor''''s degree from an accredited college or university is required. Master's degree preferred. PMI Certification on Project Management an added advantage. Other Skills: Have an absolute Consumer / Customer focused attitude. Very good communication skills, to include both verbal and written mediums Demonstrated project management skills and experience Be Pro-active and anticipatory in thinking style with ability to understand customer needs and business priorities. Good working attitude and strong ownership. Proficiency in English Key competencies: Good analytical and process improvement mindset Working as a Team. focus on objective Critical thinking and problem-solving skills Planning and Organizing Strong Ability to influence Decision-Making Communication skills, influencing and leading Conflict management Adaptability, stress tolerance Negotiations

Visa Corporate IT has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our operational functions into a single area focused on providing world class operational support to our end users. This change is geared towards rethinking how we provide engineering support for

the services we're responsible for. As a member of the End User Technology team, this position is responsible for providing our end users best possible solution in Office 365 and Azure technologies. The successful candidate will work with a dynamic and evolving global team that is driving the charge to ensure that Visa is not only the best way to pay but also the best place to work with state-of-the-art end user technology and solutions.

Scope:

Reporting to the Head of Corporate Cloud Engineering, this 3rd level Corporate IT Engineering role is based in Singapore. The candidate will ensure an excellent customer experience with Office 365 and Azure technologies, train the 2nd level Operations team, and handle escalations. Proficiency in Microsoft O365, Windows clients and servers, mobile endpoints, Intune, AD FS, AAD Connect (Entra ID), SSO, Federation, and MCAS configuration is required.

Primary Responsibilities include:

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Execute Engineering and 3rd level support for Office 365, including Azure, Conditional Access, Intune, and Entra ID (Azure Active Directory).

• Administrate O365, Hybrid deployment, AD FS, WAPs, and Azure Application Proxies.

• Draft and maintain engineering blueprints and architectural documents.

• Collaborate with Cybersecurity Organization to ensure deployed solutions comply with Visa Security Requirements, supply technical assistance for the investigation and analysis of security alerts, and uphold system security.

• Offer technical support to Operations, Engineering team members, and end users to guarantee prompt problem resolution.

• Coordinate and communicate with all relevant departments, immediately inform appropriate parties of any issues impacting operational efficiency, such as outages, service disruptions, or frequent customer complaints.

• Engage with customers to gather necessary details or communications designs.

• Support internal customers professionally and with a service-oriented approach during M&A activity, new deployments, or service-related configurations.

• Aid other team members in completing assignments to meet goals, deadlines, and OKRs.

• Develop and document policies, procedures, and related training materials for systems administration and operations teams.

• Oversee security assessments and vulnerability management portfolio for Cloud Infrastructure.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work Locations: Town Areas

Working Days: 5.5 days, No on call duties

Responsibilities:

• Provide medical care, counsel patients on scans/procedures, and obtain consent for contrast injections.
• Counsel patients on MRI safety and prepare them for examinations.
• Coordinate anesthetist and day surgery bookings when needed.
• Assist Radiologist during interventional procedures and perform cannulation.
• Ensure availability and operation of necessary equipment (e.g. BP machine) and medical supplies (e.g. medication).
• Cover after hour duties (1 week per month) as per roster.

• Diploma in nursing with 3+ years working experience at hospital setting
• Registered with the Singapore Nursing Board
• Ability to perform Cannulation

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslogs, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members.

Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team.

• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method

• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems

• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.

• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a Staff Platform Engineer with a particular focus on Databases to join our Developer Platform team. Working closely with the Data Engineering team and with other Staff and Principal engineers in the domain, you will be responsible for collaborating on design, development and runtime of automation solutions for all kinds of data storage systems. 

Note that this is not a traditional DBA role, our development teams are responsible for managing their database instances. Rather, this is a role which is responsible for creating solutions and automation to enable those development teams to deploy and run databases in a consistent and safe manner.

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. 

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Job Summary:

As an Accountant, you analyse financial information and prepare financial reports to determine or maintain record of assets, liabilities, profit and loss, tax liability, or other financial activities within an organization.

Responsibilities:

• Actively participating in assigned accounting and month end closing processes under US-GAAP
• Performing Accounting activities with the team
• Reporting: you provide a daily and monthly reports and assist to your colleagues from the General Accounting team
• Perform month-end closings, general ledger account analysis and Balance Sheet account reconciliations, prepare SOX controls
• Continuous contact with vendors, customers regarding fixed asset issues
• Assist with the resolution of any issues that could impact the timely month-end closing
• And Other tasks as assigned

Requirements:

• Basic knowledge and experience using ERP systems (e.g. Oracle, SAP) is an advantage
• Strong analytical, research and problem-solving skills
• Ability to establish and maintain effective work relationships with stakeholders
• BS or BA Degree in relevant field and 3-5 years relevant experience

Preferred Skills:

• Excellent verbal and written communication skills in English
• Confident user of MS Office (Excel, Word, PowerPoint)
• Keen on building positive relationships
• Attention to detail
• Flexibility and ability to cope with process changes.

About Us

Fresenius Medical Care is the world's largest integrated provider of products and services for individuals undergoing dialysis. In Singapore, we operate more than 30 dialysis centres island-wide and we are the largest private provider of dialysis care. Our highly committed and competent nurses are providing high quality dialysis treatment to the patients to turn our vision into reality: To create a future worth living. For patients. Worldwide. Everyday.

We are hiring Nurses to join our Team to deliver the highest standard of individualised care to our renal patients.

Job Requirements

· Diploma/Degree in Nursing and registered with Singapore Nursing Board

· Candidates with prior renal experience will be an advantage

· Passionate to improve the quality of life of renal patients and strive to provide the highest standards of care

· Certified and valid Basic Cardiac Life Support (BCLS)

· Good communication and interpersonal skills

· Entry level candidates are welcome to apply

What We Offer

· Attractive salary with sign-on bonus

· Performance bonus with AWS

· Medical benefits and insurances

· Training opportunities

· Career progression with structured career matrix

· Safe work environment and great teamwork

Job Description and Responsibilities

We are on the lookout for a seasoned Consultant / Cloud and infrastructure as Code Engineer to become a part of our dynamic Infrastructure reliability Engineering team. This role involves delivering inventive and state-of-the-art automation solutions across Visa's global network and services. The ideal candidate will possess the necessary skills and experience to design, construct, and manage intricate cloud solutions using cutting-edge technologies and tools. In this role, you will use your expertise in cloud platforms, DevOps, automation, scripting, and programming languages to create, deploy, and manage cloud resources in line with infrastructure as code principles. Additionally, you will offer technical guidance and leadership to other automation engineers and developers as well as contribute to the ongoing enhancement of our automation architecture and processes.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide technical services include writing scripts, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support for weekend and public holiday on an as needed basis

Visa is looking for a dynamic individual to join our team as a Staff Software Engineer (Devops/SRE.RE/ Tools Automation). As a member of the Release Automation team in our Singapore office, the Engineer will be working on the nextgen tool development which will result in more frequent/independent/on-demand releases from commit to production. The team maintains the tools and owns related processes to ensure high quality of delivery standards.

The Staff Software Engineer will be working primarily on Java(API), Python(Scripting), Angular/react.js (UI Applications) integrating with many other technologies like Hadoop, Kafka, Configuration tools and several inbuilt visa utilities and overall help to reduce release time to production and strengthen Site Reliability Engineering tools.

The Staff Software Engineer will establish working relationships with one or more teams, providing assistance through the development cycle for any required changes to the tools & processes required to get a product released into test and production environments.

Cross-functional team coordination and communications skills are essential.

• Design, enhance and manage tools for continuous build, automated testing and release management
• Design and implement a scalable and efficient release process  adopting best practices
• Build and maintain tools needed for automated deployment in various certification environments
• Work with the team to troubleshoot operational issues and develop tools for automation of the same

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Understand the end-to-end product topology from infrastructure and application perspective. Identify risks early on and ensure they are addressed before they become actual problems, whenever possible.
• Run the production environment by monitoring availability and taking a holistic view of system health.
• Measure and optimize performance, and solve issues across the entire stack: hardware, software, application, and network.
• Identify parts of the system that do not scale or are instable, provide alleviating measures and drive long term resolution of these problems.
• Becoming SME on VAS Issuer products and analyzing complex systems from a reliability and resilience perspective.
• Engage with stakeholders to regularly interact and discuss the roadmaps and robust supportability aspects. Should be able to drive agenda for better operational functioning and understand agile way of performing tasks and initiatives.
• Represent the SRE organization in design reviews and operational readiness exercises for new and existing services.
• Performing code bug fixes in production and recommending any architectural improvements during issue/incident analysis.
• Actively look for opportunities to improve the availability, reliability, and performance of the system by applying the learnings from monitoring and observation
• Design and implement creative solutions to operations problems, incidents, or outages such that these problems remain fixed and, as a result, driving down the burden of toil.
• Providing technical assistance to perform and run blameless root cause analyses on incidents and outages aggressively looking for answers that will prevent the incident from ever happening again
• Provide Level 3 on-call support (based on rotation)
• Spread SRE culture, create standard SRE documentation and report templates. Provide guidance and technical expertise to junior team members and encourage the learning culture within the group and fostering innovation.

Preferred Skills

• Experience supporting production Windows and/or Linux environments, including process management, user management, distilling log files, and debugging performance issues.
• Ability to develop tools and scripts to support automation need.
• Coding experience beyond simple scripting
• 7+ years of development experience with Java, SQL, Automation, bug fixing, handling Production & Application operations
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Excellent knowledge of Docker and Kubernetes, including design, build and maintenance of k8s environments.
• Knowledge of two or more platforms like Kafka, NginX, CDN, Redis/Hazelcast, Middleware software, Elastic, various SQL and noSQL database platforms is also expected
• Good working knowledge of TCP/IP, routing, and data centers.
• Linux systems engineering capabilities and network analysis expertise are great to have.
• Strong work ethic, leadership skills, excellent judgment and good time management in prioritizing work, and the ability to work in fast paced, team-oriented environment.
• Outstanding analytical, problem-solving skills and willingness to investigate complex problems, a proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Strong critical and strategic thinking skills to handle both the big picture and crucial technical decisions
• Ability to read and understand production code in any language so that you have a deeper understanding of our technology and ways to optimize it
• Experience in designing, integrating, developing web services and REST/JSON APIs.
• Knowledge in Java or related technologies would aid in bug fixing, understanding the products supported better and to support integration related issues.
• Need to have an excellent systems and product architecture understanding from application components and infrastructure perspective such as network, load balancer, firewall, gateway services etc.
• Experience supporting and working on web and mobile applications and troubleshooting problems in a cross-functional environment.
• Strong collaboration skills and ability to take ownership of problems when navigating ambiguity
• Willingness to work outside with a strong technical aptitude and excellent communication skills.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.