Total 78,637 Others/Any stakeholder management manager job vacancies in Singapore

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job Description:

· Lead tender team and plan sales strategies to meet company’s vision

· Ensure tender submission within tight dateline

· Manage project budget

· Design and prepare business proposals and solutions

· Improve cost competitiveness during tender for higher profit margins

· Plan and execute with tender team to achieve KPI

· Attend site visit and tender meetings and prepare response to clarifications

· Explore new potential customers and maintain good relationships with existing customers

Requirements:

· Minimum 3 years of working experience in M&E / ACMV sectors

· Knowledge and experience in tender department (ACMV / M&E)

· Bachelor in Mechanical Engineering / Business Management or equivalent

· Proficient in MS Excels, Words, Power Point, AutoCad

· Good leadership skill, Problem solving, Good conversational & writing skills, strong business acumen, self- driven, negotiation skill

• Source for and build up a pool of potential customer base
• Maintain good and professional working relationship with existing and potential customers
• Draft out quotations and document customers’ requirements to ensure such requirements are within the specified scope
• Self-driven and motivated individual, results-oriented and able to work towards tight deadlines with a strong sense of responsibility.
• Aggressive, customer-focused & result-oriented with good clientele base.
• Achieve monthly sales target and provide timely sales & marketing strategic information
• Identify target customers as sales objectives and create sales pipeline

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Good understanding of project management and controls.
• Good understanding of Authority submissions and approval.
• Ability to demonstrate and implement cost-savings measures.
• Ability to deal effectively with all consultants, construction teams, and relevant authorities.
• Ability to clearly and effectively express ideas, thoughts, and concepts verbally and in written form.
• Coordinate with relevant parties to manage the progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational costs to keep costs within the budget.
• Manage site document filing and record-keeping in accordance with the International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance with contract requirements.
• Monitor compliance of work with workplace safety and health regulations.
• Monitor the quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in the delivery of the project to meet the completion date.
• Provide leadership to the project management and construction team.
• Supervise daily site activities.

Requirements:

• More than 20 years experience in construction/ civil engineering
• Bachelor degree in Civil Engineering

Job Highlights:

• IT Company with over 20 years of establishment
• Basic + Attractive Commission + Bonus + Allowance
• 5 Days work week

Job Responsibilities:

• Acquire and establish new clients
• Implement, develop and execute sales strategies to achieve KPI and sales quota
• Work and liaise closely with interdisciplinary groups comprising Pre-Sales, Marketing, and Consultants to create comprehensive IT solutions for current and prospective customers.
• Effectively lead and oversee the sales cycle from prospecting to closing deals.
• Establish and maintain strong relationships and network with key prospective clients within the customer community and vendor community.
• Other ad-hoc tasks assigned by Management

Job Requirements:

• Minimum Diploma in Business Administration or equivalent
• At least 1 year of experience in IT Sales and sales experience
• Possess excellent oral and written communication skills
• Ability to have quick rapport with clients and colleagues

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | R23116853 (Roy Goh)

to assist in serving and customer relationship maintaining. to help bring recommending more customers to boost sales. able to maintain a clear head after drinking with customers and will not anyhow talk about company matters. must be flexible and able to work well with others. patiants is the key to a good teamwork

DESCRIPTION/RESPONSIBILITIES:

If you are passionate, and have strong desire to set and achieve challenging goals, you have found the right team.

As an Associate Treasury Management Officer, you play an integral role in developing global cash and liquidity management solutions for our Singapore headquartered corporate client base covering the semi-large to mid-cap space. As part of a new business initiative at J.P. Morgan, you will cover opportunities to not only build new customer relationships, but also have a strategic impact on the business. In this team, you will be primarily focused on supporting the senior Treasury Management Officers in both Singapore and Australia.

Job Responsibilities:

• Service the specific global cash management needs of the bank’s targeted Singapore and Australia headquartered clients.

• Handle treasury relationship management and helping our colleagues to manage the implementation, on-boarding & ramping of new business mandates from clients & prospects

• Support the senior Treasury Management Officers in both Singapore and Australia on building new customer relationships globally.

Sales Support:

• Assist the Treasury Management Officers in preparing client pitches / decks / presentations working with Corporate Bankers to position our Transaction Banking / Treasury Services solutions.

• Ensure that all the requisite needs around approvals, revenue analysis, pricing calculations etc. are done on a timely basis

• Prepare client account plans, briefing memos and portfolio management.

Deal Support:

• Ensure our pipelines are regularly updated and tracked with our Business Management teams; help the TMOs with strategy, budgets, and other ongoing requirements in building our client franchise to grow our Transaction Banking / Treasury services revenues

• Provide the necessary oversight and local accountability to support Commercial Banking’s governance processes and all documentation to conform to JPMC policy

• Work with internal stakeholders i.e. bankers, product partners, implementation, client service teams globally to ensure the best end-to-end client experience

Required Qualifications, Capabilities, and Skills:

• Minimum qualification of Bachelor or equivalent in Banking or Finance related fields

• Minimum 4 years of relevant working experience in Transaction banking / Treasury Services related to products in Cash Management, Cross Border payments, Client services and/or Operations.

• Expected to provide support to other regional countries as required.

• Require to coordinate and manage multiple transactions and ensuring delivery against deadlines, client expectations and business priority.

• Team player with interpersonal and communication skills.

• To work professionally and effectively across diverse products and service capabilities

• Familiar with Microsoft Excel, PowerPoint for preparation of client data, pitches, process / project management and financial analysis.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=111ba3a7deaad4a7777e70912716c501

Customer Care Manager | Upper Thomson

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

1. Lead and manage a team of Customer Care Specialists Set performance goals, provide feedback and conduct performance reviews
   Regularly review the team knowledge on the latest products
   
2. To deliver exceptional customer serviceDevelop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved
   Resolve customer complaints and enquiries in a professional and prompt manner
   To monitor and track customer response times and quality of service
   Run performance reports in Zendesk and 3CX to track team performance
   
3. To optimize processes and practicesPossess the ability and foresight to continually review opportunities for improvements and execute them
   Propose to management on new initiatives for improvement in efficiency or optimization in cost.
   

Qualifications & Experience Requirement

• Minimum of 5 years of experience in Customer Service-related role

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Job Responsibilities:

· Cultivate and maintain strong relationships with high-net-worth clients, understanding their financial goals, risk tolerance, and investment preferences.

· Conduct comprehensive financial assessments for clients, analyzing their current financial positions, income, expenses, and assets to develop personalized wealth management strategies.

· Provide expert advice on investment opportunities, estate planning, tax optimization, and other financial planning aspects tailored to the unique needs and objectives of each client.

· Design and implement strategic investment portfolios aligned with clients' risk profiles, financial objectives, and market conditions.

· Advise clients on wealth preservation strategies, including the development and implementation of effective estate plans, trusts, and tax-efficient structures to protect and transfer wealth to future generations.

· Educate clients on financial markets, investment strategies, and economic trends to empower them in making informed decisions about their wealth.

Requirements:

· GCE A'levels, Local Diploma holder & above

· Communication and Interpersonal Skills

· Analytical and Problem-Solving Abilities

· Individuals with a strong desire to learn and grow.

· Excellent communication skills and the ability to work effectively in a team.

Interested applicants, please write in through Jobsbank with detailed resume in MS Words format

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to teach primary school subjects will be an advantage

Are you passionate about skincare? Do you feel driven and excited by reaching targets? Do people always tell you how friendly you are?

If so, come join us as an Retail Manager!

Here at Anake we aim to optimise skin health through powerful and innovative technologies. We push boundaries, anticipate customers' needs and create the personalised routine to excite and enrich lives.

We value innovation, integrity, humanity, and commitment, and we make sure to treat not only our clients, but also our employees like that.

So, what does that mean and why should you join us?

• We encourage our employees to take initiative with their careers, employees who want to progress and develop their careers are provided with the necessary training and assistance.
• Many of our employees have managed to reach financial independence working with us and some have even managed to help their families with housing and opening businesses.
• Employees who meet (and exceed) their targets get killer commissions and salaries.
• Here in Anake we may work hard, but we play even harder, we treat our employees to outings and events once a month. During these outings we go to the best restaurants, fun beach bars, and more.

What will your day look like?

• You will develop and implement sales strategies to achieve revenue targets;
• You will lead and manage the sales team, including setting targets and providing guidance and training;
• You will analyze sales data to identify trends and opportunities for growth.
• You will be the ambassador of our brand and influence the first impression our clients have of our stores.

Who are we looking for? You’ll be a good fit for our team if you:

• Are passionate about skincare and beauty
• Have at least 2 years of beauty retail management experience
• Have a friendly demeanour and good communication skills
• Are driven by targets and goals and are able to self-motivate
• Can work in a team
• Have personal integrity

Roles & Responsibilities

Responsibilities

• To assist Project Director lead site construction team in ensuring smooth execution of work.
• To schedule and plan ahead works so that site problems can be resolved before they have impact of cost, overall schedule and quality.
• To review the equipments / materials requisitions.
• Manage correspondence & documentation with Client/Client' Representative and Subcontractors.
• Day-to-day management of site, including supervising and monitoring the site labourforce and the work of any subcontractors.
• Liaising with authorities, client's representatives, sub-contractors and consultants to ensure smooth execution of works.
• Checking and ensuring all plans and work are as per specifications and drawings.
• Resolving any technical difficulties and problem that may arise on site.

Requirements

• Candidate must possess at least Bachelor's Degree/Professional Degree in Engineering (Civil) or equivalent recognised Degree by the P.E. Board.
• At least 5 Years of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Committed and responsible towards job
• Able to take ownership, proactive firm
• Strong leadership, coaching skills and and organzing abilities.
• Able to work independently

Job ID: 18923

• Location: Newton
• Working hours: Starting from 8:00 and 10:00, working 8 hours (40 hours per week), weekend maybe require depending on situation
• Salary: up to $8,000 (Depending on experiences)

Job Description

1) Lead the development of new markets

• Conduct the initial market research and feasibility studies.
• Establish legal entities and conduct property research as needed.
• Provide support in engaging with real estate agents, design companies, and law firms if necessary.
• Validate business plans for new stores and support the internal approval process for new store openings.
• Manage store operations, including menu design, production planning, and supply chain planning.
• Develop investment plans
• Oversee new staff hiring and training.

2) Manage the global store portfolio:

• Monitor the development status in subsidiaries across Asia, Europe, and the US.
• Maintain a centralized database on design specifications and capex investments, promoting internal sharing of such information.

Job Requirement

• Diploma / Degree with at least 3 years of relevant experience in a related field, particularly in F&B
• Strong oral and written communication abilities
• Proficient negotiation skills
• Exceptional project management capabilities
• Familiarity with and passion for the F&B industries are highly preferred
• Willingness to undertake frequent business trips
• Japanese language skills are desirable to liaise with Japanese speaking stakeholders, but not mandatory

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18923, Business Development AM/Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Roles & Responsibilities

Planning, directing and coordinating activities concerning the trade carried out by the enterprise;

Formulating and implementing purchasing and marketing policies, and setting prices;

Promoting and advertising the establishment’s goods and services;

Ensuring efficient use of resources and trade quotas are met;

Planning and directing daily operations;

Controlling expenditure;

Establishing and directing operational and administrative procedures;

Overseeing the application of work safety and related procedures;

Overseeing the selection, training and performance of staff;

Performing related tasks; and

Managing, planning, scheduling and monitoring the tasks of other workers.

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Shortlisted candidates will be notified. All applications will be treated with strictest confidence.

Requirements:

· Bachelor’s degree with minimum of 3-5 years of relevant working experience

· Possesses strong interpersonal and marketing skills

· Good organizational skills, able to multi task and work under pressure

· Fast learning with excellent communication skills

Shortlisted candidates will be notified. All applications will be treated with strictest confidence.

We are working with an established Shipping firm and they are looking for a Procurement Manager to lead a global team. Please find the details below:

Responsibilities

• Lead the Supply Chain implementation including SAP and key Standard of Operation (SOP) across various departments
• Lead and develop the team to drive business results
• Optimise and maintain procurement-wide policies and operating procedures
• Serve as an active business partner for the sales and operation function
• Oversee key suppliers’ risk assessment and drive continuous cost improvement
• Design contract modification and procurement documentation audit procedures

Requirements

• 6+ years' experience in procurement/category management
• Strong leadership experience to manage a global team
• CIPS / ISM qualifications
• Hands-on experience with ERP/SAP

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,000 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

We are hiring aspiring / proven product manager to join us in our cause of helping customer Stay Modern, ahead of the technology curve!

Key Responsibilities:

• Minimum 4-6 years of relevant experience in managing technology products, with a focus on web-based technologies.
• Familiarity with Government ICT&SS(IM8) preferred.
• Proficiency in Waterfall, Agile, and Scrum methodologies within the full Software Development Life Cycle process.
• Strong knowledge of web-related technologies including HTML5, CSS, and Javascript.
• Product Management and Data-related certifications such as CSPO, PSPO, or CSM are advantageous.
• Experience with project implementation in GCC-AWS and understanding of Government ICT and data domain is beneficial.
• Possess strong analytical, conceptualisation, and problem-solving skills.
• Motivated by innovation to achieve business goals and customer satisfaction.
• Excellent communication and stakeholder management skills are essential.

1. Operations processes

Review and implement workflow to increase productivity and efficiency

2. Finance

Implement internal controls, purchasing procedures, supplier selection, and payment procedure

3. Marketing

Advertising and promotions

4. Human resource

Staff recruitment and training, staff benefits, roster, incentives

5. Will need to be onsite at client place

Famous Food Court Chain is looking for Management Trainee & Chef.

Open position: 9 pax

Salary: $2800-$3500 (depends on experience)

Requirement:

Experience chef or trainee willing to learn

Mandarin & English speaking

Good attitude and personality

6 days work week

Shift work

Direct application, Whatsapp your CV to Ms Ong +65 8866 1672.

IBM consulting GIC is operating from 30+ CICs across APAC, EMEA & Americas (LA & NA). For IBM delivery to contracted client business, a global shared reusable network as well as dedicated network (on case-to-case basis) is required to be established, governed, managed & monitored throughout the life-cycle management of the client contracts.

There is an existing IBM managed network of two flavors that are shared in nature, carrying network traffic of 100+ contracts & multiple contract specific dedicated network are also in existence.

IBM Consulting Network Lead role is to manage the client delivery network, ensuring no disruption in client delivery by working closely with other Network Leads across globe, project delivery executives, clients and network service providers.

The responsibilities of the role :

• Strategize the technology roadmap for assuring secured, available, and compliant client delivery network at optimal price point
• Global program management of the client delivery network, by adequate & effective liaison with CIC network leads,
• Issue and escalation management,
• Effective stake-holder management at IBM internal & IBM external client level.

Key Skills and Experience required:

• Expert knowledge and experience of IBM Consulting(IBMC) ’s client delivery network platforms and associated variants
• Deep understanding of IBMC’s client delivery involving delivery centres
• Working experience of IBM’s global delivery
• Experienced level of awareness in various process/methods and tools of managing the IBMC’s client delivery network
• Ability to work collaboratively and productively with globally dispersed teams, both internal and external client
• Excellent verbal, written and presentation skills
• Self-driven, detail-orientated
• Ability to manage ambiguity, yet producing tangible results
• Ability to effectively manage challenging situations without loss of focus when under pressure

About the company

Our client, one of the pioneers in the Motor Insurance industry and looking to venture into Commercial Lines business. They are actively expanding, seeking for driven individuals to join the broking team and work closely with the Head of Operations.

About the job

In this position as an Operation Manager, you will be expected to lead strategies, manage the existing team and work closely with the Insurance partners. The incumbent will also be expected to source and develop new business, clients’ management and business retention and come up with insurance advice & solutions in a timely manner.

The Operation Manager will be expected to support the HOD to ensure the department’s smooth operation and provide training, guidance and work closely with the broking teams. Ideal incumbent must be familiar with broking set-up and how the business operates. You will be managing a small team of 5 and report into the Head of Insurance.

** office is located at East of Singapore but conveniently located near MRT station

** Attractive bonus, benefits and wellness

Skills & experience required

• 5+ years of experience with insurance broking (Plines, Motor, Property & Casualty)
• Experienced and strong commercial line product knowledge
• Some sales background in Broking preferred (Non-life ideally)
• Team management or supervisory experience preferred
• Good communication and interpersonal skills
• Meticulous, good problem-solving and presentation skills
• Positive, enthusiastic, team player and pro-active working attitude

If the above position interest you, kindly click on the appropriate link to apply for this role.

EA: 94C3609/R1325349

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

Company

At Mint Media Sports we develop new businesses with a focus on marketing, sports and philanthropy. We are headquartered in Singapore with presence in Indonesia and Malaysia.

Job Description

We are seeking a dynamic and customer-oriented individual to fill the role of Club Manager for our Padel court facility and business. The ideal candidate will be a customer-facing member of our team, providing exceptional to Padel enthusiasts and responsible for managing the Padel facility. This includes overseeing a successful operation, court rentals, events and activities. You are a natural party organiser and enjoy planning events, managing their delivery and delivering a superb experience for our users. You will also be required to perform daily reconciliation on revenue generated from court bookings and sales.

Typical Duties and Responsibilities

1. Padel Court Rental and Lesson Management

- Handle the scheduling and coordination of Padel court rentals and lessons.

- Respond promptly to rental inquiries via phone, email, or in-person.

- Ensure proper setup and maintenance of court facilities for rentals.

- Monitor court usage and optimize scheduling for maximum revenue generation.

- Implement strategies to attract and retain customers for court rentals and lessons.

2. Front-Facing Customer Service

- Provide exceptional front-facing customer service.

- Provide information and assistance regarding court rentals, pro-shop items, and services offered.

- Address customer inquiries, concerns, and feedback in a timely and professional manner.

- Ensure a positive and memorable experience for all customers visiting the facility.

- Implement and enforce facility rules and regulations.

3. Pro-Shop Operations

- Assist customers with their inquiries, purchases, and equipment rentals in the pro-shop, providing product recommendations and exceptional service.

- Manage inventory levels, restocking shelves, and ensuring the pro-shop is well-presented and organized at all times.

- Process transactions accurately using our point-of-sale system, including credit card, and online payments.

- Collaborate with suppliers to ensure timely delivery of merchandise and maintain up-to-date product knowledge.

4. Revenue Reconciliation

- Perform daily verification of revenue from court rentals, pro-shop sales, and other revenue streams.

- Verify and record all transactions accurately, identifying discrepancies and investigating any discrepancies or errors.

- Prepare daily reports summarizing revenue, sales trends, and inventory levels, and communicate findings to management.

5. Event Coordination

- Plan and coordinate Padel tournaments and other events.

- Develop and execute marketing strategies to drive awareness of our Padel events and facility.

- Ensure all logistics, such as equipment, inventories and staffing, are well-managed.

Education

- Diploma in Marketing, Communications, Business Administration, or related field

Required Skills and Experience

- Previous experience in customer service, sales, or hospitality industry preferred.

- Knowledge of Sport facility operations is an asset.

- Strong interpersonal and communication skills.

- Detail-oriented with excellent organizational and multitasking abilities.

- Ability to work effectively in a fast-paced and team-oriented environment.

- Proficiency in using computer systems and software, including Microsoft Office and point-of-sale systems.

- Flexibility to work shifts including evenings, weekends, and holidays as needed.

(FMCG Non-Food / Health & Beauty)

Location: Woodland

Salary : $4000 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Command and control operations in the production line.
• Ensure that the daily targets / KPIs are met.
• Ensure that parts manufactured were in line with planner's need.
• Improve operational processess to enhance efficiency / productivity so as to meet standard cycle time.
• Eliminate unnecessary scrap.
• Maintain all machines to run at their fullest capabilities and reduce down time.
• Drive for continuous improvement in the line.