Total 39 stakeholder management manager job vacancies in NEA-HQ-ENVIRONMENT BUILDING

[What you will be working on]

You will be reporting to the Team Lead, Workplace Innovation Team. In this role, you will be part of the team to identify and drive initiatives that align with SportSG’s workplace transformation strategy. This may involve work in the areas of process innovation, change management, organisational development and culture building.

In this role, you will,

• Identify areas of alignment and misalignment between an organisation’s strategies and its current and desired culture

• Manage internal communications to drive engagement and support organization transformation changes.

• Identify process improvement opportunities that align with SportSG’s Transformation approach.  Lead key process improvement projects, as identified in TO’s workplan,

• Design a plan to effectively support the acceptance and adoption of medium-scale change and transitions.

• Lead analysis to identify patterns in data, explore correlations, transformation of data to derive insights and recommendations.

[What we are looking for]

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. In addition, an ideal candidate should possess the following:

• Background in Organisation Development or Business Process Re-engineering

• Familiar with government-wide process in Public Service Transformation (PST), Corporate and Operational functions

• Have lead transformation projects that involve multiple teams across the organization

• Project management experience

• Possess a strong desire and will for #TransformingTheWayWeWork to create an #ExcellentSportSG

• Possess a positive, generative, collaborative mindset

• Strong analytical and problem-solving skills, independent and resourceful

• Excellent communication skills and comfortable engaging with people at different levels, from operational staff to senior management

The level of offer will commensurate with applicants’ experience and track records. Successful candidates will be offered a 3-year contract in the first instance.

[What you will be working on]

• Conduct investigations of suspected violations of Singapore Tax Laws and assist in the prosecution of tax evaders

• Analyse cases to determine if a tax crime has been committed

• Prepare reports to recommend penal actions to be taken on non-compliant taxpayers

• Act as the complainant to prosecute tax evaders and testify in court as an expert witness

• Arrange for the payment and collection of under-declared taxes and penalties from tax evaders

[What we are looking for]

• Bachelor's degree preferably in Accountancy/ Business Administration/ Finance/ Economics or other professional qualifications

• Candidates with knowledge or experience in tax, audit and/or law enforcement are preferred

• Strong analytical skills and attention to details

• Good writing, communication and negotiation skills

• Able to think out-of-the box

• Resourceful and able to work independently

• Able to question and probe

* As this role is predominately field work in nature, all successful hires are required to be certified medically fit for non-office working conditions

[What you will be working on]

• Strengthen the capabilities of volunteer management practitioners by deepening their knowledge and skills in volunteer management through learning & development opportunities, networking events and sharing of resources
• Engage social service agencies and their volunteer management practitioners continuously, promote sharing of best practices and collaboration within the volunteer management community
• Evaluate and measure outcomes of all initiatives with data and communicate the collective impact in volunteerism and volunteer management
• Manage strategic partners and stakeholders in the volunteerism ecosystem to support the NCSS 4ST Roadmap, NCSS Sustainable Philanthropy Framework and SG Cares initiatives
• Manage and ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors/suppliers/partners etc)
• Any other duties as assigned
• Strengthen the capabilities of volunteer management practitioners by deepening their knowledge and skills in volunteer management through learning & development opportunities, networking events and sharing of resources
• Engage social service agencies and their volunteer management practitioners continuously, promote sharing of best practices and collaboration within the volunteer management community
• Evaluate and measure outcomes of all initiatives with data and communicate the collective impact in volunteerism and volunteer management
• Manage strategic partners and stakeholders in the volunteerism ecosystem to support the NCSS 4ST Roadmap, NCSS Sustainable Philanthropy Framework and SG Cares initiatives
• Manage and ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors/suppliers/partners etc)
• Any other duties as assigned

[What we are looking for]

Personal Competencies:

1.      Proven ability to work well on own initiative and demonstrate high level of motivation required to meet the tight deadlines and thrive in challenging working environment

2.      Able to work collaboratively as part of a team and across teams to meet shared objectives with excellent interpersonal and communication skills

3.      Strong analytical, conceptualisation and problem-solving skills

4. Creative, resourceful and takes initiative  

Skills & Knowledge:

1.      Strong writing abilities and presentation skills

2.      Marketing and Project Management

3.      Partnership/Stakeholder Management

4.      Knowledge about social service sector (preferred)

Experience:

• At least 5 years of relevant work experience in partnership development and marketing communications
• Volunteering and/or non-profit experience is preferred
• Experience in the People-Private-Public sector will be an added advantage

[What you will be working on]

• Thought leader in the areas of risk management, business continuity, ops-tech integration and use of technology and AI and apply best/good practices to NCSS.

• Lead the design, development and implementation of strategies, plans and initiatives in risk management, business continuity and leverage technology and AI in NCSS.

• Lead in the engagement and consultation with Divs in NCSS on the continuous review strategies, plans and initiatives in risk management, business continuity and leverage technology and AI in NCSS, to remain relevant and current.

• Lead in the conduct of communications and engagement sessions with staff on risk management, business continuity and use of technology and AI in NCSS, to build awareness and deepen ownership.

• Lead in the building and deepening of risk management, business continuity and use of technology and AI as a work culture in NCSS.

• Lead in the design and co-ordination of delivery of competency-based programmes on risk management, business continuity and use of technology and AI.

• Lead in the regular conduct of table-top exercises and simulation exercises to stretch-test the risk management and business continuity plans including After Action Review Sessions

• Lead in the briefings and engagements with Board, EXCO, SMT and staff on work related to risk management, business continuity and use of technology and AI.

[What we are looking for ]

Competencies:

1.Analytical skills

2.Communications and engagement skills

3.Regulatory knowledge

4.Leadership and influencing skills

5.Strategic thinking skills

Skills & Knowledge:

1.Risk management knowledge

2.Business continuity knowledge

3.Technology and AI knowledge

Experience:

At least 10 years of work experience, with at least 5 years in a Leadership/Managerial position with practical experience in risk management/business continuity.
 

Special Certification(s):

ISO31000 (ERM), ISO22301 (BCMS) will be an added advantage.

[What you will be working on]

The officer will be part of the team working to anchor a major wellness attraction in Singapore. Responsibilities include: 

• Work in team which drives the process for appointment of master developer for the wellness attraction. This includes concept evaluation and award.  

• To call for tender and lead the appointment of a business consultant to assess project viability.

• To be working closely with STB Legal and appointed external legal counsel on the contracts and documents needed to protect govt interest in the project.

• Serve as STB's key POC for the appointed developer (ie investor-facing OIC). 

Additionally, the officer might be involved to support other Wellness projects as they come on stream, including future editions of Wellness Festival Singapore. Responsibilities can include:

• Investment promotion of new wellness concepts for Singapore

• Facilitation of grant support to public and private stakeholders (existing or new projects)

[What we are looking for]

• Business Acumen and Business Development experience

• Project Management 

• Stakeholder Management and Relationship Building (with both public and private entities)

• Analytical Thinking and Judgment

• Problem Solving

• Strong communications and interpersonal skills

• Project and time management skills

• Possess strategic agility (e.g. to understand linkages between the event and whole-of-government economic strategies).

• At least 3 years of work experience

[What you will be working on]

1.Perform relationship and engagement functions to achieve fundraising targets through all existing donation platforms
2.Work closely with President’s office to achieve fund-raising commitments
3.Strengthen the engagement and relationship with existing donors through regular and robust donor stewardship to enhance donor experience to promote continued support.
4.Plan and manage PC signature events such as Istana Open Houses and other PC related events such as media launches.
5.Cultivate and build up relationship with potential new donors by strategising the approach and implementation plan, in consultation with HOD.
6.Cultivate positive working relationships with internal stakeholders within NCSS in achieving philanthropy and engagement outcomes.

7. Secretariat duties for oversight committee
8. To manage operational budget and to have clear oversight on income and expenses.

[What we are looking for]

Personal Competencies:
1. Business acumen with high emotional intelligence
2. Analytical and able to make good judgement calls
3. Resourceful, agile and takes initiative
4. A team player who values inter-agency collaborations
5. Embraces ambiguity and strives for continuous progress and improvement
6. Passionate about creating an impact to the social service sector

Skills & Knowledge:

1. Fundraising, Business Development and Marketing

2. Event management

3. Excellent Communication Skills (Written & Spoken) with high confidence in public speaking

4. Basic data literacy and able to be comfortable with analysing spreadsheets and dashboards

5. Proficient in Microsoft Office

Experience in the following will be added advantage:
• Partnerships and Community Engagement
• Business development
• Sales and marketing
• Fundraising
• People-Private-Public sector collaborations
• Digital marketing

• Knowledge of social services and experience with public service procurement practices will be an added advantage

We are looking for a highly driven individual to be part of HSA’s Blood Resources Division- Blood bank team, where you will play a key role in supporting the National Blood Programme (NBP). In this front-facing role, the individual will work closely in a dynamic team to maintain and uphold operational efficiencies, safety and quality standards of our blood collection centres’ at the highest levels.

This role will be responsible for motivating, leading, and managing a team of officers within our blood banks. Additionally, the individual will play a strategic liaison role working closely with the Division’s management team on crucial initiatives.

A passion for service and people management is a must. This is an exciting opportunity within the healthcare community, and we’d love to hear from experienced service & management professionals! Experienced industry professionals with relevant transdisciplinary skills looking to transition into the healthcare sector are welcomed to apply.

Desired Attributes

• Driven by passion for Community Service and Civic mindedness
• A natural leader, well versed in people, process and service management strategies
• An excellent communicator and problem solver with a good sense of situational awareness
• Agile, with the ability to manage pressure well in a fast-paced environment
   

[What you will be working on]

Responsibilities:-

• Leads a team of officers across blood collection centres to plan, support and manage operations.
• Strives to maintain Donor feedback above 90%. Monitors Donors Engagement and Retention rates through feedback management.
• Reviews and synthesizes centres’ performance data, closely monitoring operational productivity and efficiency of work processes. Identifies opportunity areas for improvement.
• Oversees Asset Management, Budget Planning & Centre-level Procurement of non-clinical items for the Division
• Closely supports Facilities Management and Workplace Safety requirements of collection centres. 
• Supports Infrastructure, Human Resources, Security & Safety matters at Division level.

What you can look forward to

• Comprehensive training and extensive Learning and Development opportunities and career progression prospects.
• Competitive total package including shift allowances, bonus payouts and other staff benefits.

[What we are looking for]

Requirements

• 2 to 5 years of relevant working experience managing of operations in Healthcare, Community Services, Public/Civil Services or Hospitality settings
• Familiar with the usage of data visualization and data analytics tools, e.g. tableau
• Productivity/Agile/Project Management certifications would be advantageous
• Experienced professionals exploring a mid-career switch are welcomed to apply
• The Centre Manager/Senior Centre Manager will be rostered for duty covering morning, afternoon and weekend shifts, across a 5-day work week supporting the blood collection centres operations hours.
• Team members are not required to perform night shift.

Our Blood banks operate 6 days a week*, between 9am – 8pm* (operating days/hours vary based on location).

Visit https://giveblood.sg  to find out more.

Shortlisted candidates would be contacted within 30 days from the closing date of the advertisement. We regret that only shortlisted candidates would be notified.

The successful appointee will be placed on a one-year contract at the first instance.

[What you will be working on]

You will provide administrative support in the Procurement Services Department.

[What we are looking for]

You should have background in Finance/ Business/ Accounting or equivalent field and with at least 2 years of relevant work experience in Procurement. Proficiency in the MS Office and financial software applications is essential. Experience in public service procurement practices, data analytics and digital visualisation tools will be an added advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be responsible for the following:

• Manage and monitor surveillance technology to augment enforcement operations

• Manage vendors and contracts such as raise work orders, manage contract utilisation and upkeep of service and quality standards

• Plan and carry out enforcement operations

• Attend to related enquiries and troubleshooting issues

• Maintain and monitor quality of enforcement engagements

• Any other ad-hoc tasks as assigned

[What we are looking for]
 

Requirements:

• Enjoy thinking strategically, planning and applying analytical reasoning

• Experience in investigation and enforcement work

• Keen interest in environmental public health

• Excellent communication and interpersonal skills

• Strong leadership skills and a good team player

• Resourceful and willing to work outside office hours

• Good knowledge of Microsoft Office applications

• Basic knowledge in the application of data/video analytics and/or machine learning will be advantageous

• Able to work nights and on weekends/ public holidays, as required

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

[What you will be working on]

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.

• Respond to environmental pollution incidents during and after office hours.

• Attend to feedback from public pertaining to pollution matters.

• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.

• Develop and review the concept of operations for responding to environmental pollution incidents.

• Support the procurement and equipping plan for laboratory and relevant analytical equipment.

• Prepare reports and presentations to senior management on environmental related issues.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering

• Knowledgeable in principles of environmental sampling and pollution control.

• Possess strong analytical and problem-solving abilities.

• Good writing, communication and interpersonal skills.

• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.

• Organised and able to multi-task.

• Mature, independent and resourceful.

• Preferably, possesses a Class 3 driving licence.

• Able to work on weekends and after office hours, when required.

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the

Environmental Control Officer for Specified Construction Sites [ECO(SCS)] scheme in Singapore.

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Work with stakeholders to identify training gaps, develop competency framework, review Code of Practice and enhance training curriculum for relevant industries
• Engage stakeholders and industry to communicate policy changes, updates and/or share best practices via newsletters, organisation of webinar/seminar or other means
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior experience in policy formulation, learning & development, stakeholder engagement and event organisation will be an advantage
• Strong analytical and sense-making skills
• Excellent communication, writing and presentation skills to engage and influence stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

In this role, you will help to review and implement policies with a focus on the regulation of vector pesticides and repellents in Singapore:-

• Work with the team on the formulation and review of operational policies and procedures to support NEA’s strategic objectives
• Conduct research and analysis to identify best practices and regulatory requirements for policy development
• Evaluate existing policies and recommend updates or revisions to ensure relevance and effectiveness
• Collaborate with cross-functional teams to gather inputs and feedback on proposed policies and ensure alignment with stakeholder needs
• Review key pieces of legislation in consultation with legal department and undertake the required Act amendments
• Engage stakeholders and industry to communicate policy changes, updates and provide guidance on policy implementation
• Handle complex queries, feedback and appeal cases
• Coordinate meetings and assist in secretariat duties

[What we are looking for]

• Prior relevant working experience in policy formulation and stakeholder engagement will be an advantage
• Strong analytical and sense-making skills
• Excellent communication and writing skills to engage stakeholders across different levels
• A good team player who enjoys interacting and working with others
• Self-driven, able to work independently and multi-task
• Proficient in Microsoft Office applications

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

You will:

• Be part of the team that review policies to help sustain the hawker trade.

• Plan and administer the various hawker trade programmes which includes conducting evaluations, interviews, stall visits, data analysis and handling of public enquires.

• Collaborate with stakeholders on programmes review and recommend enhancements to sustain the hawker trade.

• Plan and conduct mass briefings and engagement sessions.

[What we are looking for]

The job might be for you if:

You possess the following qualities,

• At least 3 years of working experience in programme administration and review, stakeholders engagements and customer service.

• Able to work independently to complete projects with minimal supervision.

• Excellent writing, communications, organising and engagement abilities.

• Organised and able to multi-task in a dynamic environment.

• Self-driven and always ready to strive for improvement.

• Proficient in Microsoft Office applications.

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What you will be working on]

1. Establish and implement data governance policies and processes to manage the data throughout its lifecycle in STB

2. Develop and set data standards across STB to enable data collaboration and analysis across STB

3. Collaborate with business and IT stakeholders to ensure a common understanding of data governance and advocate data management practices within STB

4. Conduct requirements gathering sessions with internal stakeholders to design and implement data management initiatives (metadata management, reference data management, master data management, data lineage, data quality, business glossary) at the enterprise level.

5. Advice internal business stakeholders on data governance and management best practices to ensure compliance to regulatory requirements. 

6. Develop and conduct data governance and management trainings and associated communication rollouts to internal stakeholders.

[What we are looking for]

• At least 4 years of relevant experience

• Strong analytical and conceptual thinking skills with an eye for detail 

• Strong verbal and written communication skills, effective in building trust

• Strong planning, organisational and time management skills

• Ability to multi-task and work well under pressure

• Ability to work independently and as part of a team

• Knowledge of data governance and data management frameworks and processes

• Knowledge of master data management

• Experience or familiarity with data management tools

• Knowledge or experience with local and global data regulations and laws, e.g., PDPA, GDPR.

[What you will be working on]

The officer will be part of the team that works closely with CBA to formulate precinct-wide initiatives to raise awareness and drive engagement with the precinct. He/She will also work closely with precinct stakeholders and associations to drive stakeholders-led marketing efforts such as Chinatown New Year Celebrations, River Hongbao, Five Footway Festival, Qi Xi Fest, and Chinatown Mid-Autumn Celebrations.

The officer will oversee one or two key assets in Chinatown such as Chinatown Heritage Centre, Chinatown Street Market and Chinatown Visitor Centre. He/ She will ensure that we leverage and maximise the tourism value of these assets to showcase the precinct’s heritage and culture, deepen visitor experience and maximise tourism returns.  He/ She would need to work closely with the appointed operator(s) to ensure that the asset(s) are well managed and there is robust programming such as events, workshops and activities as well as strategic marketing plans to drive visitorship and enhance visitors’ experience.

To achieve the above, the officer should adopt a strategic and holistic view to align plans with other agencies. This involves shaping available land sites, assets, and offerings to drive the tourism agenda and ensure alignment with the Board’s strategic vision for the precinct. He/ She will also work closely with our Marketing colleagues and Regional Offices to ensure alignment and provide updated and relevant content to facilitate the marketing of our cultural precincts in the respective marketing channels.

[What we are looking for]

• At least 5 years' working experience

• Strong oral, written and presentation skills

• Strong stakeholder management and interpersonal skills

• Good negotiation skills

• Good multi-tasking ability with attention to detail 

• Comfortable with numbers and meticulous in paperwork

[What you will be working on]
Our 2-year Management Associate Programme offers you the opportunity to undergo a structured programme where you will gain experience in at least 2 different areas of work in IRAS. You will get to develop competencies across different roles and functions (policy, operations and other competencies). 
You will also be given support and career guidance in the form of mentorship by our Senior Leaders as well as training and developmental opportunities including overseas training opportunities or exposure to work outside IRAS. 
As a young officer, this programme will benefit you as you will gain a better understanding of your career preferences and fit within IRAS and your longer-term career aspirations. 
Join our Management Associate Programme to be part of this dynamic and innovative organisation who serves the nation with a strong sense of purpose and pride!

Selection Process 
You will go through 4 stages of assessment as follows:
•Video interview and written assessment 
•Screening interview
•Cognitive/ psychometric tests
•Panel interview with Senior Management

Application Cycle 
The application cycle for the MAP would be in March annually.
Successful candidates will commence the MAP on 1 August 2024. 
 
[What we are looking for]
Apply to our Management Associate Programme if you have what we are looking for: 
•Singaporean/ Singapore Permanent Resident undergraduate in your final year of study in any discipline; or a recent graduate with 2 years or less of working experience
•Dynamic, agile individual 
•Strong academic achievements in any discipline
•Excellent Co-Curricular Activities track record
•Proven leadership abilities. Applicants with working experiences should have a strong track record in demonstrating this through past work experiences.
•Have strong analytical and problem-solving skills to be able to develop, recommend and implement initiatives that would positively impact taxpayers and stakeholders. 
 

[What you will be working on]

Management of STB Corporate Social Channels

• As a Strategic Communications Social Media Manager, you will manage STB's social media corporate channels, namely STB Instagram, Facebook and LinkedIn, to increase followers and engagement, develop advocates, and build STB’s corporate reputation as aligned with our strategic messages. The work involves developing a cohesive content calendar that support the Board’s strategic objectives and key messages, creating engaging content and managing our social media community.

Key responsibilities include:

• Oversee STB’s corporate social media strategy, social playbook and guidelines.
• Editorial and content planning: review existing and upcoming content, plan and execute editorial calendar, plan and execute content development, including creating content (copywriting, images, videos, audio, infographics). Other activities include event/on-ground coverage, overseeing and/or conducting live streaming, and managing issues and crises.
• Manage social media community. This includes responding to comments and adopting relevant tactics to manage comments that breach house rules or etiquette.
• Monitor social media performance: track performance of each channel and post, provide weekly updates, generate adhoc reports when required

Others:

• Corporate logo guardianship - to oversee corporate logo guidelines, provide guidance and facilitate usage with both internal and external stakeholders etc.
• Support media monitoring efforts across all media and social channels. 
• Support for corporate industry events such as Tourism Industry Conference and Singapore Tourism Awards etc.

[What we are looking for]

• At least 3 years of social media management experience, including areas like planning of social calendar, development and curation of social content and copywriting, paid social media advertising, social media monitoring etc. 
• Experience in developing and executing corporate and strategic communications plans to effectively drive the board’s strategic messages through various channels and platforms such as through social media, media channels, PR plans etc.   
• Highly organised with strong project management and organisational skills
• Able to multi-task and manage multiple projects, work well under pressure within tight timelines
• Strong team player and collaborative with good interpersonal skills to manage both internal and external stakeholders
• Strong verbal and written communication skills

Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.

Essential Job Functions

He/she will be responsible for responsible for the following: 

Culture Transformation

Create and shape a workplace culture align with organization strategic objectives and future of work. Creative in organising activities to promote, infuse and sustain the culture in the organisation.

Enhance Employees Engagement

Administer and follow up with intervention to address the results of Employee Engagement & Pulse Surveys conducted. This includes organising small group conversations, making presentations to senior leaders and large group of audience.

Design & Development of Learning Interventions  

• Develop face-to-face/online learning curriculum for staff training with the objective of achieving/maintaining selected SCS-specific skills. 

• Embrace different types of training techniques, including e-learning, videos, tutorials and resource guides etc. Create training materials and ensure that quality standards are met. Create e-learning materials in a learning platform (learning management system) when needed.  

• Be creative and bold in the use of Gamification to enhance employees learning experience

• Continuously seek out and adapt latest and most appropriate instructional design and learning technology techniques, theories and methodologies to create unique and engaging content to meet the needs of our target audience.

• Identify competencies gaps and various learning activities for the Future of Work.

• Ability to conduct stand up training will be an advantage.

Special Projects

Any other projects as assigned such as preparing draft for application of awards submission.  

Requirements

The ideal candidate should have the following

• A Degree with minimum 3 or more years of relevant experience in the areas of Organisation Development & Learning, including design of learning intervention and evaluation of training programmes.

• Excellent written and verbal communication skills

• Familiar with digital learning tools and platforms.

• Must be prepared to be hands-on.    

• Excellent written and verbal communication skills.  

• Those with training qualification such as ACTA, ACLP, DACE and DDDLP will be an advantage.

Only shortlisted candidates will be notified.

[What you will be working on]

1. Sustainable Tourism Strategy

i. Conduct a competitor and market scan of destinations to ensure our Sustainable Tourism Strategy remains relevant as well as to glean insights/trends that can continue to guide the strategy 

2. GSTC and Certification-related matters

i. Lead the 2025 surveillance audit to maintain our GSTC-D certification, this includes closing off the gaps arising from the 2024 audit as well as pre-empting potential new ones.

ii. Project management for the collaborations with GSTC to develop MICE and Attractions standards 

iii. Support CMIT on content curation for the GSTC Global Conference (Nov 2024) in Singapore 

3. Tourism sector carbon emissions tracking and management

i. Annually measure the tourism sector's carbon emissions and determine interventions required (if any). 

ii. Develop the carbon management guidance for STB-owned/supported assets/projects, ensuring alignment with national targets and WOG guidance.

4. Comms and marketing support 

i. Ensure the sustainability message house continues to profile Singapore as a sustainable urban destination

ii. Ensure STB and WOG's sustainability messages are accurately and strategically incorporated into our comms and marketing platforms/channels. 

[What we are looking for]

- At least 3 years of work experience, preferably in areas of strategy, project management, marketing and/or tourism-related fields. Experience with sustainability-related initiatives and/or a keen interest in sustainability will be an added advantage 

- Good verbal and written communication skills 

- Strong project management skills, including the ability to multi-task, being meticulous and organised 

- Interpersonal skills to manage stakeholders and build relationships

- Analytical & reasoning skills, ability to creatively problem-solve 

- Interest and resourcefulness in identifying new concepts and ideas 

[What you will be working on]

Responsibilities

You will be part of the team to oversee finance operations through a combination of internal and outsourcing arrangement to monitor collection of debts, administer payments and capitalisation of fixed asset so as to ensure compliance with financial regulations and timeliness of billings and payment.

In this role, You will,

• Oversee administration of billings and payments to ensure timely invoicing and payment.
• Manage the administration of fixed assets which includes annual asset check exercise
• Contribute towards continuous improvement of revenue generating and financial systems, policies and processes
• Assess and provide inputs to facilitate improvements in business processes, operations and systems while taking into consideration financial implications for new initiatives/projects/programmes

[What we are looking for]

Requirements

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. If you share our vision and want to be part of our dynamic team, join us now!

In addition, an ideal candidate should possess the following:

• Background in Business or Accountancy, ACCA qualification or equivalent.
• At least 5 years of relevant work experience.
• Experience in external audit would be advantageous.
• Good knowledge of internal controls
• Application of Financial Reporting Standards, generally accepted principles, best practices, and financial/tax regulations related to payments, revenue and fixed assets
• Strong problem-solving skills, independent and resourceful.
• Ability to multi-task in a fast-paced environment.

The level of offer will commensurate with applicants’ experience and track records. Successful candidates will be offered a 3-year contract in the first instance.

[What you will be working on]

You will oversee and administer STB's business grants. This includes: (i) ensuring grants are effectively used to achieve tourism outcomes and meet tourism industries' needs, (ii) ensuring policy compliance, and (iii) analyzing and reporting the portfolio grant performance. Key work scope includes:

• Review existing grants schemes regularly and/or develops new grant schemes to ensure its relevance in meeting STB's strategies and the needs of tourism businesses. This includes enhancing the efficiency in the administration of these schemes. 
• Oversee the administration of STB's grants. You will work with business units to provide advice on how to achieve grant outcomes, balance business needs and ensure policy compliance. 
• Monitor and report the grant schemes' budget utilization and performance target achievements. 

You will be required to work closely with business units internally across STB. Externally, you will need to maintain good working relationship with other government agencies and various teams within Ministry of Trade and Industry (MTI). 

[What we are looking for]

• At least 3 years of work experience, preferably in areas of policy development and grants management (e.g. grant design, process, and policy reviews)
• Experience with business data analytics (e.g. basic analysis tools such as Excel, analysis, and recommendation of data findings)
• Good verbal and written communication skills
• Strong interpersonal skills to manage stakeholders (both internal and external) 
• Meticulous and detail-oriented

[What you will be working on]

Lead in developing initiatives, platforms and supporting structures for encouraging  user empowerment, innovation and collective impact

• Translate the underlying principles related to empowerment, driving innovation and collective impact into initiatives suitable and value-adding to the social service sector
• Shape and employ levers (e.g. funding) towards culture change
• Consider how enablers (e.g. digitalisation, technology, use of space) can be tapped on and designed to enhance client outcomes and impact
• Design and pilot initiatives to mobilise the People-Public-Private sector towards innovation, empowerment and collective impact
• Work with external partners (e.g. MOHT, NVPC) to bridge domains areas (e.g. health, community) for service delivery and solutioning in a holistic and integrated way
• Mobilise resources as necessary to build capacity and capability in the sector for sustained change and positive impact
• Work with partners to evaluate the effectiveness of the initiatives

Cultivate a data culture to promote evidence-informed solutions and strong governance 

• Developing/enhancing platforms (e.g. Programme Evaluation System, Grant Portal) to allow NCSS’ efficient collection of and SSAs’ access to data and info (for programme management and fund application purposes)
• Practising good data collection and management (i.e. timeliness, cleanliness, security, relevance) through systems (e.g. donor management system, grants portal) for accurate analyses and upholding of grant governance
• Syncing with other systems to minimise duplication and ensure holistic representation
• Building capability in data management, analysis and application internally and externally

Build sector capability regarding empowerment, innovation and collective impact

• Partner with internal and external stakeholders for strategic reviews, shaping of solutions and the pilot-implementation of it
• Collate, translate and curate good practices towards models of care
• Develop capability building materials (e.g. guides, toolkits, playbooks, case studies) and create learning platforms to propagate the materials
• Facilitate the development of communities of practice so that new ways of working and skill-sets can be propagated, retained, deepened and enhanced

Others

• Research, conceptualise, experiment and iterate on other possible new ways of working that would enhance client outcomes, promote more effective service delivery and contribute towards positive societal impact
• Manage all communications and publicity of the implemented initiatives and solutions
• Report budget, KPIs and progress of projects
• Other duties as assigned

[What we are looking for]

Personal Competencies:

• Adaptable; able to handle ambiguity
• Capacity to think strategically and innovatively
• Both independent and a team player
• Self-motivated and action-oriented
• Able to interpret, analyse and present data
• Good communicator
• Attention to detail

Skills & Knowledge:

• Project Management
• Partner Engagement
• Critical thinking and Analytical
• Data management & analysis
• Human-centred design
• Systems-thinking
• Communications & Marketing
• Good interpersonal skills
• Good facilitation skills
• Change management

Experience:

At least 3 years of experience in social service sector (Manager)

At least 5 years of experience in the social service sector (Senior Manager)

[What you will be working on]

You will be responsible for the following:

• Lead, plan and oversee exhumation programme

• Lead a team to carry out preparatory works, such as ground survey, verify documents, plot layout plan and clean up burial records of the affected graves prior to physical exhumation

• Manage registered exhumation and niche contractors and other parties involved in exhumation related projects

• Oversee cremation operations, together with the maintenance and overhaul of cremators

• Ensure compliance to the SOP for pulverisation operations and maintenance of equipment

• Lead and coordinate with external agencies in other operational work (Qing Ming operations, 7th month and other festivals operations, etc.) at the CCK Cemetery Complex

• Attend to public feedback and enquiries, including handling difficult customers and putting up recommendations to challenging cases

• Track and monitor ground situations, including statistics collation and reports preparation

• Develop and review work process, and put in place systems to ensure efficient operations with no errors

• Perform other duties assigned by supervisor

[What we are looking for]

• Experience in leading and managing a team of at least 10 officers on operations and contract management

• Good problem-solving, writing and communication skills

•  Mature, independent, responsible, and resourceful

• Good team player with excellent communication, interpersonal and investigation skills.

• Have physical stamina to carry out site checks, and withstand exposure to weather conditions

• Preferably possesses Class 2 or 3 license

• Able and willing to work on weekends and public holidays, and to work in after-death environment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

[What you will be working on]

Responsibilities

You will be reporting to the Team lead, Character Leadership and Development. You will design, deliver and refine curriculum (often as pilot versions), manage the outsourcing to partner organisations of curriculum delivery and thereafter monitor quality, and conduct research of international quality in the domain of character and leadership development (CLD) to ensure that both coaches and organisational leaders in sport have access to quality development programmes.

You may also work with SportsG Colleagues from Human Capital (Learning & Development) and ActiveSG Training Centre to design and deliver relevant leadership development programmes for SportSG staff.

In this role, you will,

• Design, deliver, manage, evaluate and review existing/new Character and Leadership Development curriculum that CoachSG/Singapore Sport Institute will offer. 

• Conduct research and innovation in relevant fields or support your HOD in the department's research projects.

• Mentor interns, coaches or leaders that are attached to the academy and guide them in their research, coaching or leadership practise in CLD.

• Collaborate with CoachSG colleagues from the Coaching Development team to ensure an integrated approach to coach development

[What we are looking for]

Job Requirements

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active.

In addition, an ideal candidate should possess the following;

• Background in Sport Coaching, Sport/ Exercise Psychology, Sport and Physical Education, Education, Organisational Psychology or relevant discipline
• Approximately 5- 8 years proven experience in facilitation, teaching, coaching, character & leadership development
• Demonstrated experience in developing and evaluating programmes and curriculum
• Proven ability to foster collaborative efforts by building partnerships with internal and external stakeholders
• Excellent interpersonal skills and good communication (including written communication) skills. 
• Ability to moderate panel discussions and/or sharing by experts would be a bonus.

The level of offer will commensurate with applicants’ experience and track record. Successful candidates will be offered a 3-year contract in the first instance

[What you will be working on]

You will be responsible for the following:

• Lead operations planning including process reviews and land planning workstreams

• Carry out reviews relating to department’s operational policies and work processes, as well as IT systems

• Drive and implement process reviews and technologies for adoption operationally to enhance productivity, streamline processes and to bring about greater convenience to members of public

• Plan and manage end-to-end procurement activities, call new tenders and execute contract variations, ensuring that Government Procurement guidelines are adhered to and value for money purchases are attained.

[What we are looking for]

• Able to deal with complexity and ambiguity

• Strong analytical, conceptualisation and problem-solving skills

• Familiar with process improvement methodologies and automation tools (e.g. Lean Six Sigma, Robotic Process Automation)

• Experience in procurement, tender calls and presentation will be an advantage; Knowledge in Government Procurement Instruction Manuals is a bonus

• Excellent written and verbal communication skills

• Comfortable to work in a fast-paced environment that would require the ability to manage multiple priorities and stakeholders at the same time

• Self-driven and always ready to strive for improvement

• Good interpersonal skills and enjoy working with both internal and external stakeholders

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.