Total 10 Director/C-Level supply chain manager job vacancies in PAS-Bukit Gombak Sunshine RC

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Our Story

At TDConnex, we are more than just a consumer electronics manufacturer; we are a team of innovators, creators, and problem-solvers dedicated to enhancing everyday life through cutting-edge technology. Our journey began with a simple yet powerful idea: to connect people with the future through innovative electronic solutions. Over the years, we have grown from a small startup into a leading global player, all while staying true to our core values of quality, integrity, and customer-centricity. Our story is one of relentless pursuit of excellence, where every product we create is a testament to our commitment to making a difference in the world.

What We Do

TDConnex specializes in designing, manufacturing, and distributing a wide range of consumer electronics that cater to the evolving needs of modern consumers. From smart home devices to wearable technology and beyond, our products are engineered to deliver convenience, efficiency, and style. We leverage the latest advancements in technology to create solutions that not only meet but exceed the expectations of our customers. Whether it’s through innovative features, sleek designs, or intuitive interfaces, our products are built to enhance the way people live, work, and play.

What We Are Looking For

The Regional HR Senior Manager / Director will play a key strategic role in aligning our human resource strategy with the overall business goals. The role requires a strong background in HR leadership, experience in operational HR management, and the ability to work in a fast-paced, regional environment. As the HR leader, you will partner with senior leadership to drive all aspects of human resources including talent acquisition, employee development, labor relations, and compliance with regional and local regulations.

Key Responsibilities

• Lead and develop regional HR strategies that align with the company’s business objectives, particularly focusing on expanding operations in the Asia Pacific region
• Oversee talent acquisition and management, ensuring we attract, retain, and develop top talent across multiple regions.
• Ensure compliance with labor laws and regulations in all operating regions, particularly Singapore, China, India, and future APAC markets.
• Partner with senior leadership to develop a strong organizational culture that promotes collaboration, innovation, and operational excellence
• Act as a trusted advisor to the Group CEO on all human resource matters, providing insights and recommendations for continuous improvement.
• Drive performance management, employee engagement, and retention initiatives
• Design and implement leadership development and succession planning strategies to ensure the future readiness of talent.
• Support expansion efforts, managing HR integration for new sites and regions as the company grows.
• Develop and manage regional HR policies and ensure alignment with local practices in each region.
• Provide oversight of compensation and benefits programs to ensure they are competitive and aligned with the Group's standards.
• Lead diversity and inclusion efforts, welcoming employees from all nationalities, and promoting an equitable work environment.

Requirements

Education

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. Professional HR certifications are preferred.

Experience

8 to 10+ years of progressive HR leadership experience, with at least 3 to 5 years in a regional role in the manufacturing industry.

Proven experience in both strategic HR leadership and hands-on operational HR functions.

Strong understanding of regional HR practices, with experience in Singapore, China and India being highly beneficial.

Skills

Excellent communication and interpersonal skills, with the ability to work effectively with senior leadership and diverse teams across multiple regions.

If you are passionate about finance, have a strong background in financial management, and are eager to contribute to a dynamic and growing organization, we would love to hear from you.

Language

Fluent in English; proficiency in other language is an advantage.

Location & Travel

This role is based at the company's headquarter in Singapore and requires occasional travel (approximately 50% per month) to our manufacturing plants in India and China.

If you’re passionate about driving HR strategies that foster growth, innovation, and an inclusive culture across regions, we’d love to hear from you.

1、According to the company's overall strategy, combined with the market situation to develop sales strategy and planning and organisation and implementation, to achieve sales targets;

2, according to the established sales system, improve the complete sales system and process;

3、Maintain existing customer relationships, establish new customer contacts and develop new markets;

4、Responsible for the construction and growth of the sales team, cultivate a professional sales team, establish a sales team incentive mechanism, inspire sales staff to develop and maintain customers;

5、Develop the budget of sales expenses, control sales costs, and improve sales profits;

6, to help the sales manager to develop, communicate and manage the region's important customers, and is responsible for coordinating the maintenance of market and technical relations;

7、Responsible for the sales management of the team under their jurisdiction, including the development of sales targets, decomposition, deployment, supervision and implementation;

8, regular or occasional visits to key customers, establish, maintain and customers, good relations of co-operation between the same industry;

9, in-depth understanding of the industry, grasp the latest sales information, to provide business development and price positioning of the strategic basis;

10, the establishment and development of customer relations, to provide users with the best solutions, grasp the market dynamics, familiar with market conditions and have unique insights and marketing programmes;

11, management of daily sales business work, review ordering, shipping and other business reports, guidance, supervision and effective control control sales activities.

1. Operational Strategy and Management

• Develop and Implement Operational Policies: Design and enforce policies and procedures to ensure smooth and efficient business operations.
• Streamline Processes: Continuously improve operational processes to enhance efficiency and productivity.
• Resource Allocation: Manage resources effectively, including staffing, budgeting, and technology.

2. Leadership and Team Management

• Leadership: Provide strong leadership to ensure that all departments align with the company’s vision and objectives.
• Team Development: Recruit, mentor, and develop senior managers and key staff to build a high-performing team.
• Performance Management: Monitor and evaluate the performance of different departments, setting targets and assessing outcomes.

3. Strategic Planning and Execution

• Strategy Implementation: Collaborate with the CEO and other executives to develop and implement strategic plans.
• Goal Setting: Set operational goals and ensure they align with the company’s strategic objectives.
• Risk Management: Identify potential risks in operations and develop strategies to mitigate them.

4. Financial Oversight

• Budget Management: Oversee the development and management of operational budgets.
• Cost Control: Implement measures to control costs and improve profitability.

5. Operational Metrics and Reporting

• Performance Metrics: Develop and track key performance indicators (KPIs) to measure operational success.
• Reporting: Provide regular reports to the CEO and board of directors on operational performance and key metrics.

6. Cross-Functional Coordination

• Interdepartmental Collaboration: Facilitate communication and collaboration between various departments to ensure cohesive operations.
• Project Management: Oversee major projects and initiatives to ensure they are completed on time and within budget.

7. Customer and Stakeholder Engagement

• Customer Focus: Ensure that operational processes are designed to meet customer needs and enhance satisfaction.
• Stakeholder Communication: Engage with stakeholders, including investors and partners, to ensure operational alignment with their expectations.

8. Compliance and Quality Assurance

• Regulatory Compliance: Ensure that operations comply with relevant laws, regulations, and industry standards.
• Quality Control: Implement and monitor quality control measures to maintain high standards in products or services.

We are seeking a highly motivated and experienced Business Development Director to join our business development team. As the Business Development Director, you will play a crucial role in leading the marketing team to drive sales and establish strategic partnerships with existing client and ability to generate new sales in Singapore and around the region to meet annual sales target.

Roles & Responsibilities

Job Description

· To identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets

· To develop and execute strategies to increase the sales growth of the New Business Unit (BU) to meet and exceed the sales target

· To build good business relationships with principals and customers through regular visits and contacts to develop new revenue streams

· To participate in contract and price negotiations with customers

· An acute sense of hunting and developing new opportunities to expand business in areas / account responsibilities.

· Continuous improvement in self-research, learning and readiness on the new market, new product, solutions etc

· A player-coach role, leading and managing the marketing team at the same time, contribute to both individual and team sales target

· Comply with monthly reporting via Sales-Force with potential leads and opportunities

· Coordinate and participate in industry trade show and exhibition etc

· Willing to travel within short notice.

· Strong verbal and written communication

· Good IT skills

· Initiative and good decision-making skills

· Project management skills

· Strong organizational skills

· Strategic and analytical thinking skills

· Ability to write detail reports.

· Achieve sales targets

· Any other duties as assigned by the Management

Key requirements:

· Degree in business management/ Marketing, MBA is preferred

· At least 9 years of regional and domestic industry and shipyard sales experience related to marine valves, high pressure hoses, fittings, safety equipment, etc with good proven sales record.

· Able to work independently and strong in collaboration

· Excellent communication skills in bilingual

· Strong business acumen with the ability to convert potential leads into business

· Excellent time management skills and the ability to multitask

· A strategic and creative mind

· Possess the ability to work with cross-functional teams

· A solid understanding of business and marketing principles

· Valid class 3 license and process own vehicle

As the Senior Manager/Assistant Director, IOC, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

1. To assist on sales and development on company products.

2. Sales weekly report to manafacture

3. To support Arrange new client meeting

4. To develop relationship with new clients

5. To support Sales quotation and evaluation

6. To entertain new clients lunch and dinner, to development good relationships with the client and inorder to help the company to close sales and bring the company to next level. There sales incentive also once getting sales and complete the project and collection 90%.

7. To support forcase on sales and business development

We are seeking a highly motivated and experienced Business Development Director to join our business development team. As the Business Development Director, you will play a crucial role in leading the marketing team to drive sales and establish strategic partnerships with existing client and ability to generate new sales in Singapore and around the region to meet annual sales target.

Roles & Responsibilities

Job Description

· To identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets

· To develop and execute strategies to increase the sales growth of the New Business Unit (BU) to meet and exceed the sales target

· To build good business relationships with principals and customers through regular visits and contacts to develop new revenue streams

· To participate in contract and price negotiations with customers

· An acute sense of hunting and developing new opportunities to expand business in areas / account responsibilities.

· Continuous improvement in self-research, learning and readiness on the new market, new product, solutions etc

· A player-coach role, leading and managing the marketing team at the same time, contribute to both individual and team sales target

· Comply with monthly reporting via Sales-Force with potential leads and opportunities

· Coordinate and participate in industry trade show and exhibition etc

· Willing to travel within short notice.

· Strong verbal and written communication

· Good IT skills

· Initiative and good decision-making skills

· Project management skills

· Strong organizational skills

· Strategic and analytical thinking skills

· Ability to write detail reports.

· Achieve sales targets

· Any other duties as assigned by the Management

Key requirements:

· Degree in business management/ Marketing, MBA is preferred

· At least 9 years of regional and domestic industry and shipyard sales experience related to marine valves, high pressure hoses, fittings, safety equipment, etc with good proven sales record.

· Able to work independently and strong in collaboration

· Excellent communication skills in bilingual

· Strong business acumen with the ability to convert potential leads into business

· Excellent time management skills and the ability to multitask

· A strategic and creative mind

· Possess the ability to work with cross-functional teams

· A solid understanding of business and marketing principles

· Valid class 3 license and process own vehicle

1. To assist on sales and development on company products.

2. Sales weekly report to manafacture

3. To support Arrange new client meeting

4. To develop relationship with new clients

5. To support Sales quotation and evaluation

6. To entertain new clients lunch and dinner, to development good relationships with the client and inorder to help the company to close sales and bring the company to next level. There sales incentive also once getting sales and complete the project and collection 90%.

7. To support forcase on sales and business development

1. To assist on sales and development on company products.

2. Sales weekly report to manafacture

3. To support Arrange new client meeting

4. To develop relationship with new clients

5. To support Sales quotation and evaluation

6. To entertain new clients lunch and dinner, to development good relationships with the client and inorder to help the company to close sales and bring the company to next level. There sales incentive also once getting sales and complete the project and collection 90%.

7. To support forcase on sales and business development