Total 13,036 support advisor job vacancies in Singapore

Job Scope:

Partnerships Team:

Event/programme management

· Assist in running events/programmes, including the logistics and administration of the activities, liaising with vendors, internal and external stakeholders.

· Assist in marketing of events.

· Manage and monitor RSVPs for the events.

· Exposed to project management skills (e.g. developing timelines and monitoring), liaising and coordinating among stakeholders, tabulating the respective inputs/ views.

· Secretariat duties including management of meetings and taking notes and post-meeting follow ups.

Procurement Support

· Support the preparation of procurement documents as needed for the project.

· Prepare purchase orders, seek approvals, and track the status of orders to ensure timely delivery.

· Maintain accurate records of procurement processes, including quotations, invoices, and payment documentation.

· Ensure compliance with procurement policies and budget guidelines.

Desktop research/ simple email submissions

· Assist with the development of programmes (e.g. helping to do desktop research), review and put up submissions.

· Draft simple emails and submissions.

· Draft and dress up powerpoint slides.

Meeting Coordination

· Set up and schedule meetings, including liaising with stakeholders to confirm availability and polling for suitable dates.

· Prepare meeting agendas, distribute materials, and ensure all logistics are in place.

· Attend meetings, take accurate minutes, and circulate them to relevant parties in a timely manner.

Any other duties as may be agreed and assigned.

Working Arrangement:

Working Hours: Mondays to Fridays (office hours)

Location: Clarke Quay

Salary: Monthly Rated

Contract Duration: 3-6 Months

Job Requirements:

· Excellent written and verbal communication skills.

· Strong organisational and multitasking abilities with attention to detail.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and experienced in using scheduling and documentation tools.

· Experience in procurement processes and vendor management is a plus.

EA License No.: 96C4864

Reg. No.: R22110485

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• Job Description:
  We are seeking a candidate to join our Advanced Response Center (ARC) team. This role involves providing first-level technical support in a secure environment for complex products and services.

Key responsibilities include:

• Responding to Customer Inquiries: Handle incoming requests and incidents via calls, emails, webchat, IVR, and monitoring consoles.
• Basic Troubleshooting: Resolve issues related to workplace systems, servers, networks, Microsoft 365, Secure Access Service Edge, and POS systems.
• Monitoring and Escalation: Conduct security event monitoring, oversee server and network performance, reset passwords, and escalate cases to higher support levels as needed.
• Case Management: Document all cases in a Service Management System, keep parties updated, and ensure prompt follow-up until resolution within SLAs.
• Procedural Compliance: Follow Standard Operating Procedures to ensure efficient service.

Key Responsibilities:

Application Support:

• Provide second and third-level support for Java-based applications.
• Diagnose and resolve technical issues in a timely and efficient manner.
• Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

Troubleshooting:

• Analyze, identify, and resolve complex software issues.
• Debug and troubleshoot Java code to fix defects and performance issues.
• Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

• Work closely with development teams to understand application functionalities and dependencies.
• Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
• Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

• Participate in the development and deployment of application updates and enhancements.
• Write and maintain documentation for application support processes and procedures.
• Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

• Manage and prioritize incident tickets and service requests.
• Escalate critical issues to appropriate teams and ensure timely resolution.
• Conduct root cause analysis and provide recommendations for preventing future incidents.
• Any other ad-hoc duties as assigned by supervisor.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 5 years of experience in Java development and application support.
• Technical Skills:
  • Proficiency in Java and Java EE technologies.
  • Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
  • Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  • Familiarity with version control systems (Git, SVN).
  • Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  • Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.
• General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

Cloud Services Support:

• Provide advanced technical support for AWS and Azure environments, including troubleshooting cloud services, virtual machines, storage, networking, and security configurations.
• Analyze and resolve issues related to cloud performance, connectivity, and security.

Operating Systems Support:

• Troubleshoot and resolve issues on Linux and Windows servers, including performance tuning, system updates, and patch management.
• Manage and support system configurations and patching, ensuring compliance with best practices.

Active Directory and Related Services:

• Manage and troubleshoot Active Directory (AD) issues, including user account management, group policies, domain controllers, and authentication services.
• Support related directory services such as DNS, DHCP, and LDAP.

Incident Management:

• Respond to and resolve technical support tickets within defined SLAs.
• Escalate complex issues internally or vendor support as necessary.
• Document troubleshooting steps and solutions in the knowledge base.

Experience:

• Minimum of 2 years of experience in technical support or system administration.
• Proven experience with AWS and/or Azure cloud services.
• Strong knowledge of Linux and Windows operating systems.
• Experience managing and troubleshooting Active Directory and related services.

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Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Location : MBFC

Industry : Legal/Law

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

Qualifications/Experience:

· Experience in the field of computer science, information sciences, or related field for 3 to 5 years.

· Microsoft MCP desired or other appropriate certification.

· Strong knowledge of computer hardware, including Dell workstations and laptops.

· Experience with Microsoft Windows.

· Extensive application support experience with Microsoft Office.

· Proven track record of working under Service Level Agreements and a Service Desk framework.

· Experience working in a team-oriented, collaborative environment.

Key Performance Areas:

· Effective communication with Managers and IT staff.

· Provide high quality customer service to all staff.

· Responsiveness and reliability for driving issues to resolution.

· End user satisfaction with the outcome and the manner in which it was delivered.

Knowledge and Skills:

· Strong understanding of the organisation’s goals and objectives.

· Deep understanding of how the various work groups in the organization use technology in their day-to-day work.

· Exceptional written and oral communication skills.

· Exceptional interpersonal skills, with a focus on listening and asking probing questions as appropriate.

· Strong documentation skills.

· Ability to conduct research into a wide range of computing issues as required.

· Ability to absorb and retain information quickly.

· Ability to present ideas in user-friendly language to non-technical staff and end users.

· Keen attention to detail.

· Proven analytical and problem-solving abilities.

· Ability to effectively prioritise and execute tasks in a high-pressure environment.

· Exceptional customer service orientation.

· Ability to represent and advocate for both the policies and procedures of the IT organization the end users’ perspective.

Personal Attributes:

· Consistently demonstrates a positive attitude and approach.

· Demonstrates enthusiasm and dedication.

· Consistently displays initiative by proactively providing solutions and driving long term objectives toward completion.

· Demonstrates empathy and focuses on the needs of internal and external clients/contacts where relevant.

· Focuses on what can be done. When a problem exists, suggest a solution.

· Builds relationships with stakeholders.

· Maintains a courteous and professional manner in all dealings.

Job Scope:

General support in AHD

a. Assist to organise meetings, collate meeting materials, and prepare logistic items (arrange for refreshments, booking of venue for meetings or events, ensure stationery require are in place) require for various meetings, events, workshops or seminars for the members attending the meeting.

b. Assist officers with trip preparations (e.g. finding of appropriate gifts for presentations to foreign delegations for overseas working trips or events, booking/search for hotel accommodations, air tickets, etc)

c. Printing and organizing of documents; including binding the documents when require

d. Data verifications: assist to verify information of the given data in the excel spreadsheet or other sources

e. Collation of data from various agency for updating purposes in Excel or other MS office programme files

f. Assist to source for quotes from suppliers for various purchase when require

g. Assist with preparing the list require for greeting cards that will send to various stakeholders

h. Other tasks assigned by division members or supervisors

Working Arrangement:

Working Hours: Mondays to Fridays

Location: Clarke Quay

Salary: Monthly Rated

Contract Duration: 3-6 Months

Job Requirements:

· Good digital literacy and office administrative skills

· Meticulous with an attention to detail

· Team player who thrives in a collaborative environment

EA License No.: 96C4864

Reg. No.: R22110485

Business Support Assistant | Up to $2.5k | 5 Days | Woodlands

• Location: Woodlands
• Salary : $2500
• Working days: Monday - Friday (830am - 6pm)

Job Responsibilities

• Assist to develop and implement trade marketing strategies to drive sales achieve business objectives.
• Work closely with sales team and to follow through on execution of trade and in-store activities.
• Track and manage the brand marketing budget efficiently, including preparation of A&P Claims.
• Ensure timely execution of point-of-sale marketing materials, displays, and in-store promotions.
• Analyse market trends and competitor activities for growth opportunities.
• Monitor and measure the effectiveness of branding campaigns and initiatives, and provide recommendations for improvement
• Assist in the management and delivery of the assigned brand’s profitability.
• Prepare monthly reports as required.
• Collaborate with various departments and external stakeholders to facilitate smooth communication and coordination.
• Other ad-hoc job-related duties as assigned

Job Requirements

• With experience in brand activation within the consumer products industry is required, with prior experience in a trade marketing role often preferred.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Key Responsibilities

• Timely verification of each day’s surgery charges for patients and ensure all charges are properly interfaced to the billing system and are accurate and free from errors
• Follow up with vendors, nursing, clinicians, or other disciplines’ colleagues for any charging issues
• Follow up with patients or business office for billing issues
• End-to-end process for purchases, including but not limited to obtaining quotation, raising purchase requests, arranging delivery, processing invoices and delivery orders for billing
• Tracking consumption rates, contract balance values, and working with vendors, nurses and other operations colleagues for projection, top up or extension of Purchase Orders
• Requisite, control and maintain utilization of office supplies in the assigned area
• Assist nursing on their daily staff roster and to prepare OT final list for the Nurse Manager in-charge
• Issue of lockers and resetting unused lockers in staff change room
• Assist with the review and update of Standard Operating Procedures where applicable
• Collate statistics/reports required by the department for purposes of cost containment or process improvements
• Manpower management, including roster and leave planning for team members

Key Requirements

• Good interpersonal and communication skills
• Proficient in Microsoft Office Applications
• Ability to multi-task, work independently and work in a team
• Service-oriented and customer-focused
• Independent with strong decision making capabilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Service Advisor
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a customer-focused and detail-oriented Service Advisor to serve as the primary contact for our customers and workshop team, delivering exceptional, prompt, and seamless service while ensuring all automotive service and repair needs are met with professionalism and efficiency. The successful candidate will manage the entire service process, from initial customer contact to final vehicle delivery, ensuring that all services align with the brand’s high standards and foster a positive atmosphere that builds trust and ensures customer satisfaction.  

• Handle customer interactions and service consultations by warmly welcoming customers, actively listening to and understanding their concerns, utilising diagnostic tools and software to accurately identify vehicle issues, and providing clear and concise explanations of services, repairs, and maintenance procedures, while also supporting customer enquiries.
• Manage the overall service workflow to ensure efficient service delivery, including scheduling appointments, preparing accurate job orders and cost estimates with necessary services, parts, and labour, closely monitoring progress, proactively updating customers on their vehicle status, and effectively communicating any additional service requirements with both customers and technicians.
• Identify opportunities to recommend additional services and products, such as extended warranties, service packages, accessories, special offers, and promotions, to encourage customer adoption and support the achievement of aftersales targets.
• Review completed jobs with technicians to ensure that no details are overlooked and all services meet Porsche and industry standards before vehicle handover, providing a thorough explanation of the completed work to customers to ensure their satisfaction.
• Accurately document all work performed, including parts and labour, to maintain complete repair records, while overseeing the billing process to ensure accurate invoicing.
• Follow up on customer satisfaction surveys and resolve any complaints or issues promptly and effectively, collaborating with various stakeholders and crafting responses to achieve customer satisfaction targets.
• Stay updated on the latest automotive technical advancements, industry best practices and service procedures for Porsche vehicles

• Singaporean or Singapore Permanent Residents (SPR) are preferred.
• Previous experience as an Automotive Service Advisor, particularly with a luxury car brand, is highly preferred.
• Proficiency in Dealership Management Systems and diagnostic tools.
• Detail-oriented with a positive attitude and a strong commitment to delivering a best-in class customer experience.
• Ability to work independently and collaboratively as part of a team, with excellent communication and interpersonal skills, and the ability to effectively interact with both internal and external stakeholders.
• Proactive, self-driven, with a strong learning mindset, Can-Do attitude, and the ability to prioritise and multitask efficiently.
• Possess a Class 3 Driving License with a minimum of 4 years of driving experience
• Ability for a 5.5 day work week

Onboarding timeline:

1.5 weeks to interview after being contacted

Start work after 8-10 weeks upon successful interview

We are looking for Admin & HR Support Officer who can help contribute to the smoothness of the daily HR operations, maintain accurate records, and supports the HR department in various administrative tasks. If you feel you are the right person for this role do send your resume to us!

Job Description

• Provide HR administrative and corporate services.
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims.
• Assist with promotion/demotion process and awards.
• Conduct gift valuation and manage welfare grants for personnel.
• Other ad-hoc duties assigned by management.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in Human Resource or relevant discipline or A-level with minimally one year of relevant experience
• Strong service excellence mindset

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,500 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

The Opportunity:

• Our Client, MNC Gas Engineering Company
• Location: Jurong Island
• Basic Salary: Up to $3,000
• Working hours: Monday to Friday, 8:30 AM to 5:30 PM

Job Responsibilities:

• Process customer orders accurately, ensuring all details are captured and invoices are checked before dispatch.
• Coordinate with customers on order status, delivery timelines, and inquiries, collaborating with internal teams as needed.
• Manage service events, ensuring proper documentation and invoicing.
• Escalate complex issues to management for resolution and alignment.
• Ensure compliance with safety standards, policies, and procedures, demonstrating a strong commitment to safety.
• Foster strong relationships across departments to improve processes and promote corporate values.

Job Requirements:

• Prior experience in handling purchase orders and customer service.
• Proficiency in SAP is an advantage.
• Strong ability to manage customer inquiries and coordinate across departments effectively.
• Familiarity with service event management and accurate documentation practices.
• Minimum 1–2 years of relevant experience;

Next Step:

• Prepare your updated resume
• Simply click on 'Apply here' to drop your resume
• Shortlisted candidates will be contacted
• Please note that this is on a 1 year contract, subject to renewable.

Jason Ng
Direct Line: 6697 7967
EA License No: 91C2918
Personnel Registration Number: R23113333

Responsibilities

• Design, develop, and implement custom AEM components, templates, and workflows to meet business requirements.

• Create reusable and scalable AEM components using Java, Sling, and HTL (HTML Template Language).Integrate AEM with third-party services, APIs, CRMs, ERPs, and marketing platforms.

• Work on content integration, workflows, and services using RESTful APIs, Sling Models, and Java services.

• Collaborate with the frontend team to develop responsive, user-friendly interfaces using HTML, CSS, JavaScript, and front-end frameworks.

• Implement AEM front-end libraries (e.g., Sightly/HTL) for dynamic and interactive pages.

• Develop custom workflows and logic within AEM to automate business processes and content publishing.

• Work with version control systems (e.g., Git) and CI/CD pipelines to deploy code efficiently to development, staging, and production environments.

• Provide ongoing support and maintenance for AEM-based systems, ensuring smooth operations and timely issue resolution.

• Perform system monitoring, identify issues, and troubleshoot common AEM problems such as performance degradation, content replication failures, or server downtime.

• Troubleshoot and optimize AEM’s performance by monitoring server logs, analyzing system resources, and making recommendations for improvements.

• Optimize caching mechanisms and implement best practices for AEM instance tuning.

• Provide timely support for production incidents, analyze logs, and resolve issues related to AEM components, workflows, or configurations.

• Work with the operations team to diagnose, resolve, and prevent AEM-related system outages or disruptions.

• Assist with AEM instance upgrades, patches, and hotfixes, ensuring minimal disruption to services and consistent platform performance.

• Ensure AEM is up-to-date with the latest security patches and software updates.

• Help manage backup and disaster recovery processes for AEM instances.

• Ensure AEM environments are recoverable in case of failure and that the platform meets business continuity goals.

• Work closely with cross-functional teams, including frontend developers, architects, system administrators, and business stakeholders.

• Provide technical advice to business teams and assist with troubleshooting and problem-solving for AEM-based projects.

• Create and maintain comprehensive documentation for AEM applications, components, workflows, and integrations.

• Document recurring issues and solutions to build a knowledge base for ongoing support.

• Assist in training team members on AEM development and troubleshooting best practices.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience with 3 or more years of relevant experience.

• Candidates with at least 5 years experience in AEM development, and at least 2 years in a lead or senior technical role will be considered for the Technical Lead role

• Strong experience with Adobe Experience Manager (AEM), including AEM Sites, Assets, Forms,Workflows, and DAM (Digital Asset Management).

• Expertise in AEM development using Java, Sling, OSGi, JCR (Java Content Repository), and HTL (HTML Template Language).

• Familiarity with AEM Dispatcher, caching, load balancing, and performance optimization.

• Strong experience with JavaScript, HTML, CSS, and front-end frameworks (e.g., React, Angular).

• Knowledge of RESTful APIs, Sling Models, and integration techniques with external systems and third-party tools.

• Experience with version control systems (e.g., Git, SVN) and CI/CD pipeline tools like Jenkins or Bamboo.

• Knowledge of Linux/Unix environments for AEM system administration.

• Familiarity with cloud-based environments such as AWS or Azure is a plus.

• Experience managing databases and NoSQL systems, particularly MongoDB and JCR repositories.

• Strong analytical and troubleshooting skills for resolving AEM issues and performance problems.

• Proficient in analyzing AEM logs (error, request, and access logs) and debugging issues.

• Experience with AEM security best practices, including managing user permissions and securing AEM instances.

Licence no: 12C6060

Job Description:

• Support customer inquiries, contract creation, order tracking, and drafting email responses.
• Coordinate with suppliers to meet customer requirements.
• Assist in achieving order completion targets.
• Help manage the business process from inquiry to delivery, including organizing data and filing documents.
• Follow company guidelines and assist the supervisor with business-related tasks.

Requirement:

• Diploma or above
• Proven sales experience; experience as a sales coordinator or in an administrative role (Not Mandatory)

Additional Information:

• Up to $5000 with AWS and VB
• Located in Woodlands

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Responsibilities:

• Provide maintenance and support for Customers' IT Network Services.
• Hands-on experience in troubleshooting large, complex networks comprises of 10 to 20 nodes.
• Experience working with LAN/WAN/WLAN which include:

1. Cisco Wireless, Routers, Catalyst and Nexus Switches, Firepower, IPS/IDS, ISE, ASA, ESA, WSA, SMA
2. Alcatel Wireless and OmniSwitch
3. Arista Switches and Cloudvision
4. Fortinet, Checkpoint, SolarWinds NPM/NCM/NTA, F5 LTM and Aruba ClearPass
   

• Perform break-fix which include troubleshooting and problem identification for any network services.
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Perform the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests.
• Work closely with Service Delivery Manager to fulfil deliverables, service report and operational request.
• Establish TAC cases with the principal vendor for complex problem until its resolved.
• Mentor Tier 1 Engineers and conduct training to align the Engineers’ technical competency.

Requirements:

• Required to have minimum 3 – 5 years of hands-on network technical support experience in SI Environment.
• Cisco and Arista certification is preferred.
• Experience with LAN, WAN, WLAN, Data and Security networking in implementation, maintenance support and break-fix.
• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.
• Strong customer service orientation.
• Able to work in 24 x 7 standby duties

Work location: Jurong East

Possible Shift Patterns (Might be subjected to changes):

(1) 24/7:

1st shift - 7AM to 6PM

2nd shift - 11AM to 10PM

3rd shift - 9:30PM to 8AM

** this usually have 4 days/nights work followed by 3 days off

(2) Regular:

1st shift - 8AM to 5:30PM

2nd shift - 9AM to 6:30PM

3rd shift - 1PM to 10PM

**this is usually Monday to Friday, weekends off

Job Objectives

• The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.
• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team.
• Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces.
• Perform scheduled health check tasks across applications and raise alerts in case required.
• Able to work in shift-based environment, support implementations during bank’s green zone.

Job Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]
• Requirements
• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Position: Technical Support Chemist (Segregation)

• Salary: S$3,200 – S$3,600
• Working Hours: 5 Days Monday to Friday: 8am to 5pm
• Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Requirements

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Job scope

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance.
• To conduct periodic review of existing workflows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyse daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance.
• And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

JOB SUMMARY

As a Managing Director of Chemical Engineering Plastic Company, you are responsible for driving the continued excellence and growth of the company. To oversee the strategic direction, operational efficiency, and administrative functions of the chemical industry company. This leadership role involves steering the company's growth while ensuring robust support systems are in place to achieve operational excellence and compliance with industry regulations and also to be an ambition to continuously provide a unique and employee oriented environment.

DUTIES AND RESPONSIBLITIES

The Managing Director (MD) is top management of the company is defined in ISO 9001 (Quality Management System) who direct and control the organization. As a top management is required to:

1. Provide evidence of commitment to the development and improvement of the management system.

2. Communicate the importance of meeting customer requirements.

3. Establish the quality policy and ensure it meets prescribed criteria.

4. MD shall demonstrate and ensure the availability of resources essential to establish, implement, maintain and improve the OSH management system.

5. Ensuring the OSH consistency, accountability and compliance by making arrangements, develop and measure the mechanism for review and improvement of the OSH management system.

6. Top management is ultimately responsible/ accountable for environmental performance at the Plant Facility

7. Communicating the importance of environmental management to employees, contractors and interested parties.

8. Ensure that GHG Measurements are conducted according to the Monitoring Plan.

9. Ensure that changes to processes or activities have an appropriate GHG Measurements and update the Monitoring Plan.

10. As a Business Support General Manager has responsibilities and authority relating to the management of all functions below at APS/PXS Plant:

· Business Support (Admin & IT)

· Human Resource

· Accounts

· Supply Chain (Purchase and Logistics)

11. Participate in formulating and administering company policies, directing and coordinating all departments’ activities to develop long range goals and objectives to meet business and profitability growth.

12. Review activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.

13. Review operations and plans to meet requirements for sales and to ascertain resources for manufacturing are met.

14. Review and approve of accounting result for budgetary planning, production efficiency, financial reporting and submission of capital expenditures.

15. Resources include human resources and specialized skills, organizational infrastructure, technology and financial resources.

16. Develop Sales Strategy planning and growth of company’s business.

17. Achieves sales objectives within product range or assigned districts.

18. Liaising with internal departments to better communicate and improve work relations to support sales & marketing activities.

19. Observe the Market trend.

20. Liase closely with the Headquarter in Japan with all the stakeholders.

REQUIREMENTS

- Possess degree in Business Marketing / Chemical / Engineering field.

- At least 10-12 years of relevant experience.

- Fluent in multi-lingual as such Japanese, English, Chinese & etc.

- Good Team player, communication and interpersonal skill

- Work closely with management team to achieve target and KPI.

- Ability to achieve shared goals and synergy to all Head of Departments.

- Strategic thinking and vision-setting.

- Excellent communication, negotiation, and relationship management skills.

Desktop Support Engineer (Band 1) x4
Working Location: Tuasx2 / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Nearest MRT: Outram Park
Contract Duration: 12 Months

Working Hours: 8.30am – 6pm (Mon – Fri)
Basic Salary: $4,000 per month

Job Responsibilities:

· Draft letters and submissions for straight-forward cases

· Draft court orders and manage the disposal of case exhibits

· Arrange for schedule appointments with persons-of-interest and follow up with them on assigned tasks

· Manage service queries from persons-of-interest including victims, witnesses, complainants and claimants, etc.

· Review IPs against a standard set of checklists

· Update databases on case management, statistics collation, etc

· Any other administrative tasks as assigned.

Job Requirements:

· GCE A Levels and above.

· Prior enforcement or compliance experience will have an advantage.

· Immediate Starters (No Notice Period)

· Only Singaporeans

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• 5 days, 8.30 am-6pm
• Salary: $3200 -$3500
• Location: Geylang,Company will be moving to Woodlands Senoko in 2026

Job scope:

Singapore branch

• Recruitment activities
• Post vacancies at Fast Job, Jobstreet, Facebook, XHS.
• Will post vacancies at more job portals (Grabjobs/ Staffie/SMS24/7/Telegram/Carousell)
• Liaise with WSG, E2i, SAF regarding their job fairs in F&B sector.
• Liaise with school eg: ITE (recruit through 3 categories- work-study diploma, career talk, post vacancies at their job portal) / At Sunrise Chef Academy/ Ingeus (WSG Outsource Recruitment Partner)
• Prepare Recruitment calendar
• Reply whatsapp messages and call candidates using company recruitment phone
• Screen and assign suitable candidates to AMs/OM. (Assign according to the Google Sheet- Vacancies)
• Contact selected candidates, arrange orientation, training, start working date and register Food Hygiene Course for new join
• Planning for Recruitment Roadshow (Location, Date&Time, Things to prepare before roadshow, Prepare & print A3 Poster, Prepare flyers)
• Arrange interview (eg: Area Manager)
• Ad-hoc duties
• Cover Reception (Receive and transfer calls, receive parcel, collect and distribute letters)
• Apply Work passes

Malaysia branch

• Recruitment activities (Post vacancies at Fast Job, Jobstreet; Prepare LOA)
• Handle payroll
• Key in new join’s profile, resignees’ details, update worker’s salary package (if any)
• Check workers’ working schedule and OT
• Prepare headcount balancing, new join & resignee excel sheet
• Process payroll
• Prepare statutory payment

Requirements:

• At least Diploma in HR management or relevant studies
• With talent acquisition and payroll experience
• Proficient in Ms Excel for keying data

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Duration: 1 year

Location: Outram Park

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Draft letters and submissions for straight-forward cases
• Draft court orders and manage the disposal of case exhibits
• Arrange for schedule appointments with persons-of-interest and follow up with them on assigned tasks
• Manage service queries from persons-of-interest including victims, witnesses, complainants and claimants, etc.
• Review IPs against a standard set of checklists
• Update databases on case management, statistics collation, etc
• Any other administrative tasks directed by OCs, Heads of Branch and Assistant Director.

Requirements:

• Diploma/A levels above

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Fortune 500 global IT services leader. We use the power of technology to deliver mission critical IT services that drive business impact. We are employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship in Singapore.

The Role:

• Inventory Management Tracking.
• Infrastructure cable management & Cabling Inventory Tracking (Infrastructure installation, planning, & infrastructure design).
• Design & Engineering.
• Cable Installation and Planning.
• Validation of cable material BOMs.
• Maintain stock of items.
• Inventory System management.
• Patch management (installation, removal, management, troubleshooting) Cable Installation and Planning.
• Device Validation .

Requirements

• Education: ITE or O level.
• Required to have experience working in a DC environment, experience involve rack and stack as well as Network Cabling.
• Able to communicate clearly in English.
• Able to follow the operation manual.
• Team Player.

Benefits

• Performance Bonus
• Transport Allowance
• Handphone Allowance