Total 5,178 support analyst job vacancies in 8 marina view singapore

Job Responsibilities

· Financial Controlling and Reporting activities for monthly and yearly closing.

· Review financial statements and prepare insightful P&L commentary for submission.

· Prepare Balance Sheet Reconciliation in Blackline.

· Understand tax requirement for Singapore and Australia and prepare Singapore GST and Australia BAS return.

· Approve the payments in banking portal.

· Process payment runs and execute payment instructions in banking portal

· Process AR Receipts in ERP system, follow up on Debtors aging, perform intercompany confirmation at month end.

· Initiate process improvement ideas via automation tools.

· Participate in any testing of new project.

· Perform ad-hoc duties as assigned.

Job Requirements

· Accounting experience handling month end close and willing to do hand on accounting transaction work.

· IT savvy and well-versed in Microsoft office applications

· Strong team player with good interpersonal, communication and organisational skill

· Ability to prioritise, meet deadlines and work autonomously.

· Service oriented, able to provide a very high level of service to internal customers.

· Meticulous and attentive with details

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

We are seeking a candidate with a niche skill: POWERSHELL

Will you be the one?

Our client, a rapidly- growing Commodities Trading House has been a driving force in this market- actively expanding in Asia and Australia through mergers and acquisitions, whilst also growing their teams with capable talents. They are keen to develop their talents within the company and encourage internal transfers to different teams and projects.

Now, they are looking for an Application Support Analyst to join their 'Central Team'.

Quick Overview

With extensive experience under the belt, especially with PowerShell, PowerBI, and SQL database, you will be taking up an collaborative and self-motivated role within the team.

You will be responsible for handling applications and incidents in the 'Central' team, being the front liner to handle L1 - L3 incidents for front office & post trade applications .

Your Duties:

• Provide support for all Trading & Back Office Platforms to both internal client base
• Support of Business users offering L1 - L3
• Liaising with external vendors to manage vendor system upgrades and implementation
• Knowledge of scripting language (PowerShell)
• Provide incident management per ITIL standards.

Your ESSENTIAL Key skills and Technologies:

• Minimum 8 years of experience within application support
• 'MUST HAVE' Advance Technical skills: PowerShell, SQL,
• Windows, Linux/Unix OS
• Incident management, change management
• Able to prioritize tasks and balance with project work.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Morgan McKinley is seeking a Trade Support Analyst with an American multinational investment banking company. This role supports both Listed and OTC products across APAC markets, focusing on Equity and Equity Derivative instruments.

Key Responsibilities:

• Deliver exceptional operational support across derivative, swap, and cash equity products.
• Partner with Sales and Trading teams to resolve inquiries, investigate issues, and ensure seamless execution.
• Leverage critical thinking and problem-solving skills to address client challenges and resolve discrepancies.
• Collaborate with diverse stakeholders, including compliance, credit, legal, risk, technology, sales, and trading teams.
• Identify opportunities for process optimization and implement measures to strengthen controls and reduce operational risk.
• Contribute individually while fostering teamwork to achieve shared objectives.
• Manage regional and cross-functional projects, liaising with both internal and external partners.

Qualifications:

• Bachelor’s degree is required, with strong knowledge of financial markets and prior experience in trade support for equity derivatives, swaps, or cash products.
• At least 4-5 years of relevant experience coming from the Financial Services industry
• Comprehensive understanding of the Equity/Equity Derivatives lifecycle, including corporate actions.
• Proven ability to maintain operational standards in a fast-paced, high-volume setting.
• Strong risk and control mindset, with an awareness of potential P&L impacts and end-to-end process implications.
• Ability to identify issues, propose effective solutions, and ensure resolution.
• Demonstrated success in driving process enhancements and efficiency improvements.
• Proficiency in Microsoft Office (Excel, Word); familiarity with Bloomberg, Reuters, and corporate actions processes is advantageous.
• Technical skills such as VBA, SQL, Macros, or Alteryx are a plus.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.

Our Team

As the Loans Data team, we are responsible for the aggregation, enhancement, transformation and management of all loans data on the Bloomberg terminal. When firms look to raise money in the capital markets, we connect them to lenders & investors providing monitoring, pricing and risk management information. We capture, model and store all information related to the loan, including reference, pricing and covenant information, as well as any events that happen over the lifecycle of an instrument such as refinancing, repricing, reinstatement & amendments and bankruptcies. Our Data Analysts possess a unique combination of subject-matter-expertise in Fixed Income, good communication skills and ability to build relationships with various partners, as well as interest in technology or data management related tools.

What’s the role?

We are looking for a highly motivated individual with a passion for finance, data, and technology to enhance value from our data products. As a Senior Data Analyst on the Loans Data team, you will play a key role in expanding Bloomberg's loans databases to further deliver an industry-leading data product offering. We will trust you to use your relationship management skills to procure and maintain existing content provider relationships and generate market insights to promote Bloomberg’s brand and loan data, and problem-solving skills to manage the workflow of extracting, transforming and loading of timely, accurate and comprehensive data.

You will be involved in improving the data quality of our loans database to ensure that it meets our customer’s needs and ensure data is fit for purpose. You will collaborate closely with global team members, domain experts, market players and business partners, managing priorities of different initiatives and using industry knowledge to help drive decisions and generate new dataset offerings. You will work to identify innovative workflow efficiencies and implement technical solutions to enhance our systems, products and processes. You will bring a unique combination of subject-matter-expertise in Fixed Income, good interpersonal skills, and a passion for problem solving to address our clients’ needs.

We'll Trust You To:

• Understand our customers’ needs and markets to ensure data is fit for purpose, ready for use, and meets service level agreements (SLAs)
• Collaborate with a wide variety of partners from Engineering to Sales on product development and implementation
• Improve our data quality through implementation of quality control strategies including development of quality control rules
• Combine domain expertise and technical skills to generate insights
• Balance the best of technical and product knowledge to implement solutions for customers
• Promote, market and brand Bloomberg loans datasets and products to both internal and external partners
• Proactively support customers by helping them interpret data and predicting their follow-up questions/needs
• Apply problem-solving and data analysis skills to identify innovative workflow efficiencies and implement technology solutions to enhance our ETL processes/overall product strategy

You’ll Need to Have:

• Bachelor’s degree in Finance, Accounting, Statistics, Business, STEM, or related field/equivalent experience
• Excellent written and verbal communication skills in English
• Demonstrated continuous career growth within an organization
• 4+ years of relevant work experience in the financial services industry, including exchanges, market data providers or financial institutions
• Experience in data management, for example improving data quality, accuracy, efficiency or timeliness
• A proven track record of successful project management skills and prioritizing tasks accordingly
• Experience taking a logical approach and apply critical thinking skills in order to solve problems
• Experience working autonomously, handling priorities from multiple internal and external partners

We’d Love to See:

• Previous work experience with the Bloomberg Terminal or Bloomberg Market Concepts certification
• Knowledge of statistical analysis and demonstrated applied data analysis skills, with proficiency using Excel as well as experience with SQL or Python
• Experience using data visualization tools such as Tableau, QlikSense or Splunk
• Experience transforming workflows into more timely and efficient processes

If this sounds like you:

Apply if you think we're a good match. We’ll get in touch to let you know what the next steps are.

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidate with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorisation.

Job Description

Responsibilities:

• Conduct capability assessments and plan operational transformations aligned with strategy.
• Analyze and document "As-Is" and "To-Be" processes, focusing on digital servicing, productivity, and data insights.
• Collaborate with business units to gather and define functional/non-functional requirements.
• Transition requirements to technical teams, supporting system analysis, testing, and user training.
• Address test findings, manage project changes, and ensure accurate documentation.

Requirements:

• Bachelor’s degree in engineering, business, or finance.
• 10+ years of experience in banking or consulting, with expertise in retail banking operations and products (e.g., CASA, Loans, Wealth).
• Strong skills in process design, problem-solving, and quantitative analysis.
• Proficiency in Lean/Agile practices, customer journey mapping, and digital transformation is a plus.
• Effective communicator with experience in change management and project fundamentals.

Domain Knowledge:

• Retail banking operations, contact centers, and service excellence.
• Familiarity with scalable and cost-effective technology and operational solutions.

EA License number: 11C4879

Job Highlights
• Good work benefits (Dental benefits) and package
• Work Location: CBD
• Passionate and pleasant working environment
• Attractive Bonus and salary increment opportunity

Job Description
• Perform Crude Oil, Refined Products and Petrochemical products market quantitative,
qualitative and technical analysis
• Prepare market reports on daily, weekly and monthly basis for internal use
• Provide fundamental analysis and trade ideas to traders
• Provide internally recognized technical and analytical skill acting as technical reference
for all level with company
• Support the Derivatives trader and physical traders on various research topics

Requirements
• At least Degree in Business/ Finance & Accounting/ Economics.
• At least 3 years' related working experience in Oil Trading Industries.
• Strong with numerical data, analysing trends, graphs and identifying discrepancies
• Meticulous and organized with high level of attention to accuracy and details
• Positive and displays good attitude
• This role requires proficiency in English and Mandarin both spoken & written to
liaise with internal/external counterparts who can only speak Mandarin.

Primary Function of Position

Working closely with Asia Finance & Sales Operations manager, global peers and other function leadership in Asia, the Asia FP&A Analyst proactively performs detailed analytical functions to provide financial insights for business partners to allocate company resource for the faster growth of da Vinci business in Asia and to enhance cost effectiveness.

The role requires both big picture/out of box thinking and detail-oriented mindset to deliver factbased insights along with continuous process improvement attitude. This role is highly connected with business as well as Sales operations function, potential career opportunities go to business function or sales operations function to deliver insightful analytics driving sales efficiency.

Roles and Responsibilities

• Monthly financial close call to deliver up-to date business performance analytics as well as forward looking conditions
• Forecast quarterly business result to identify any risk of off track ahead and work closely with sales & marketing leadership for delta management
• Serve as a partner/consultant for all functions to allocate business resources driving company growth
• Highlight financial risks and opportunities proactively to leadership operating business smoothly and accelerating business growth
• Works with other FP&A colleagues in Asia to share and learn best practice to build Asia financial foundation as best in class
• Collaborate with global finance colleagues to make financial process more effective and efficient
• Respond to ad hoc requests in a timely manner

Job Title: Level 1 Support Technician

Purpose of the Role

The Level 1 Support Team provides critical front-line support across all aspects of infrastructure. Working as part of a global team, they are responsible for:

• Pro-active monitoring of infrastructure.
• Performing initial triage of alerts and inbound support requests.
• Creating and assigning support cases to the Level 2 operational support teams.

This is a client-facing role with a high level of interaction, requiring the delivery of high-quality service and support. In addition to day-to-day activities, there are opportunities to be involved in internal projects and initiatives. The ideal candidate will have a demonstrated interest in Technology and Finance.

Responsibilities and Duties (include but are not limited to):

• Monitoring & Alerts:Monitor various alert systems and the Service Operation’s email, and respond to the Service Operation hotline.
  
• Issue Recording:Record all issues within the internal CRM system.
  
• Problem Determination:Provide first-level problem determination/triage on all issues (network/systems/application).
  
• Client Interaction:Acknowledge and resolve clients’ inquiries and issues within the prescribed Operational Level Agreement (OLA).
  
• Collaboration & Escalation:Engage the relevant Subject Matter Experts and other Service Operation personnel to ensure issues are resolved within the agreed SLA escalation matrix.
  
• Communication:Interface with clients, vendors, market participants, and financial exchanges.
  Manage formal communications to clients.
  
• Performance Reporting:Generate statistics on issues raised, resolved, time to resolution, and other Key Performance Indicators (KPIs).
  
• Team Engagement:Foster open communication between team members and managers, promoting ideas for improving service delivery.
  
• 24x7 Support Coverage:Work as part of a global team that provides 24x7 Level 1 Support coverage on a rotation basis.
  

Education, Skills, and Background (Including Education and Experience Requirements):

• 2+ years of experience in a similar customer-facing role.
• Degree or diploma in Computer Science, Computer Engineering, or a related discipline.
• Experience in a financial industry support role preferred.
• Excellent verbal and written English-language communication skills to manage customer relationships effectively.
• Strong process discipline with a working knowledge of Salesforce or other CRM systems.
• Working knowledge of Linux & Windows systems, network configuration, and general troubleshooting.
• Ability to work constructively as part of a team, sharing ideas and resources.

Desirable Skills:

• ITIL certification.
• Understanding of Financial Markets (Equity, Futures, Options).

Working Arrangements

This is a hybrid position. The role holder will participate in a shift rotation, working 5 days a week, covering the hours of 07:30 – 16:30 from Monday to Sunday (including at least one weekend day per week).

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

You will be part of a team that values collaboration, commitment and integrity, with the chance to engage directly with sales and trading desks based in Singapore.

• Opportunity to work in a dynamic and fast-paced environment
• Broad product coverage including Fixed Income Cash, Equity and Fixed Income Derivatives and Commodities
• Chance to engage directly with sales and trading desks

What you'll do:

As a VP Trade Support, you will play a crucial role in capturing trades accurately and resolving any discrepancies. Your excellent organisational skills will be put to use as you monitor trade lifecycle events and control trade processing exceptions. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Your role will extend beyond daily operations as you analyse new regulatory reform requirements alongside legal/compliance, IT and project teams.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Provide back up support for other functional teams in Singapore Branch Operations

What you bring:

The ideal candidate for this VP Trade Support role brings a wealth of experience from an operational role within a global investment bank. Your expertise in commodities or fixed income OTC will be highly valued. You are known for your high personal commitment and integrity. Your deep understanding of products, business operations coupled with your strong communication skills make you adept at interacting effectively across various functions and locations.

• University degree with 10-15 years of experience in an Operation role
• Experience with global investment bank, especially in Commodities or Fixed Income OTC
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Strong communication skills, able to interact effectively across functions/locations
• Detail oriented with strong risk awareness

What sets this company apart:

Our client is renowned for its commitment to excellence and innovation in the financial services industry. They offer a supportive work environment that encourages professional growth and development. Their inclusive culture fosters teamwork and collaboration, making it an ideal place to grow your career.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. An Associate Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The Associate Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Monitoring batch processes and file transfers

• Taking corrective actions to recover failed jobs and file transfers to ensure batch processing is executed on time to meet SLAs

• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries

• Escalating appropriately based on documented processes

• Documenting all issues following standard ITIL Incident and Problem management processes

• Preforming Change reviews, executing change tasks, and coordinating change activity as needed

• Following all defined processes, procedures, and standards

• Defining and updating all team documentation including the daily shift handover

• Assisting support teams in updating job documentation and job schedules as needed to support efficient batch processing

• Preforming proactive analysis of the Visa’s complex batch schedules to detect potential problems and when necessary, take preventive actions

• Preforming UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client support and customer service experience

• Team player and a good listener

• Strong reporting and documentation abilities

• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities

• Ability to work independently and to also work effectively as part of a dispersed team

• Strong analytical and diagnostic skills, e.g., root cause analysis, timelines

• Experience working directly with customer support to solve technical problems

• Must have a strong commitment to execution, follow through and timely communication

• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients

• Good organization skills and a high level of attention to detail

Work Hours: 

• 12 hour day shift, onsite 

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

ExodusPoint Capital, founded in 2017 by Michael Gelband and Hyung Lee, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust risk framework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm

We are looking for a Quantitative Strategies Research Analyst to join our team in Singapore. This person will work closely with portfolio managers on research projects with a focus on data-driven quantitative strategies.

Responsibilities:

• Collaborate with other technology teams to formulate innovative solutions for trading and risk management
• Responsible for data parsing, cleaning and processing research jobs

Qualifications:

• Degree from leading university in a quantitative or technical field
• Good communication skills to collaborate both within and across teams
• Knowledge of linear algebra and statistics
• Prior experience in finance a plus
• Proficient in at least one language (e.g. Python) and relational database

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

• Assist in organizing and maintaining data governance documents and policies.
• Help monitor data quality and flag any issues.
• Support the team in maintaining data records and updating data dictionaries.
• Work with different teams to resolve simple data-related issues.
• Assist in generating reports on data quality and governance activities.
• Assist in the activities related to Data Governance framework implementation within CGSI group.

Job Requirements

• 0-2 years of experience in data management or related field.
• At least Diploma in Computing or a related field.
• Basic understanding of data management/governance concepts
• Strong organizational skills
• Familiarity with Microsoft Excel or basic data tools is a plus
• Good communication skills
• Preferably has experience working with cross-geographical teams
• Proactive
• Keen to learn
• Has an eye for detail
• Willing to share and collaborate

ExodusPoint Capital, founded in 2017 by Michael Gelband and Hyung Lee, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust risk framework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm.

We are looking for a Discretionary Strategies Investment Analyst to join our team in Singapore.This person will work closely with portfolio managers for generating investment ideas,structuring and implementing trades & monitoring the current portfolio.

Responsibilities:

• Conduct thorough research analysis and modeling including macro and micro fundamentals, technicals, market sentiment and news & flow impact, etc
• Facilitate the implementation of investment thesis and performance attributions

Qualifications

• Degree from leading university in finance, economics, engineering, computer sciences, and/or math
• Good communication skills to collaborate both within and across teams
• Prior experience in financial market positions and passion for public market investing
• Strong analytical and quantitative skills with attentions to details

• Develop an in-depth understanding of VOCC functionality

• Build the knowledge base and understand the various application service flow  product, and services

• Able to develop, edit, and distribute effective internal and external communication in a timely and accurate manner as per the documented process

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels

• Liaise with L2 support groups to collaborate on the resolution of incidents and problems

• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly

• Track update and resolve all assigned requests in the incident management system, ensuring that documentation is thorough, accurate, and meets a standard of high quality

• Enhance technical skills through participation in ongoing training

• Able to communicate and work cordially in global team with teammate from different culture and in time zone.

• Create Incident reports and Ensure all incidents and changes are in compliance to ITIL and operation policy

• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

• Ability to communicate well and manage highly stressful situations during the Incident.

• Ability to prioritize and multitask. Flexibility and adaptability in work approach

• Adhere to the Standard operating procedure and suggest improvements if needed.

• This role will require shift work and Weekend On-call support.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Working Days: Monday - Friday

Working Hours: 8.30am – 6.00pm

Location: Clarke Quay

Contract Period: 8 months

• Facilitate survey administration and conduct data validation on completed surveys

• Make calls out to respondents to verify and clarify data

• Conduct and verify data on completed survey cases to ensure data is accurate and reliable

• Support the team and contact service centre in terms of administrative and coordination

• Data entry for completed surveys, and to update status and report to supervisor

• Ensure highest level of customer experience service is rendered

• Respond to queries from respondents in a professional manner

Requirements:

Singaporean

At least GCE A Levels or Diploma

Proficienct in Excel

Proficiency in Python, PowerBI is advantageous

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position purpose

Perform on-going risk management duties which includes daily risk operation as well as project-oriented tasks.

Primary duties will include:

• Monitoring Risk of different business segments.
• Review margin accounts and margin calls. Approving cash/asset movement after validation.
• Monitoring Risk exposure of customer portfolios.
• Oversee assigned risk limits and evaluate limit increase requests.
• Perform daily Risk Management tasks, ensuring internal policies and procedures are adhered to.
• Understand how the Firm’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Working on ad-hoc projects.

Primary duties will include:

• Bachelor’s Degree
• 1-3 years of financial analysis/accounting and/or risk analysis in commodity and financial markets experience
• Knowledge of commodities futures and options, including market infrastructure and understanding of operational matters.
• Perform under pressure in a dynamic environment, with the ability to handle numerous tasks simultaneously, and prioritise.
• Strong organisational, analytical, and problem-solving skills.
• A team player with an ability to work independently.
• Strong communications skills, both written and verbal
• Proficient in all Microsoft Office products, especially Excel

Key Responsibilities

This role is responsible for supporting Partners with administrative matters. This includes:

• Draft client letters and client information packs.
• Working with various other internal teams including Client Services Team, Business Assurance and Compliance.
• Updating Salesforce with meeting notes and activities.
• Facilitating the end-to-end process of insurance applications for clients starting from obtaining insurance quotes to following up of underwriting requirements until inception of policies.
• Supporting Partners with other adhoc administrative or operational tasks as required.

Requirements

• Customer service-oriented
• Strong communication and interpersonal skills in both verbal and written
• Possess strong work ethics a positive working attitude, proactive and self-motivated
• Be a team player and able to work independently if needed
• Meticulous, with a strong attention to detail
• Ability to adapt to a dynamic working environment
• No experience required as training will be provided.

Job Description:

· Be a team member of L2 production support team located across Singapore and India to ensure 24 * 7 production support for the APAC region.

· Provide application production support for Cash Management systems within Asia Pacific.

· Independently debug and propose resolution/work-around for complex production issues.

· Ensure root cause analysis is performed where necessary and manage resulting action items to completion.

· Coordinate across various teams to effectively manage production issues and maintenance activities.

· Respond to user requests, incidents and follow up on problems in a timely manner.

· Ensure issues are reported, tracked, followed up and escalated timely.

· Coordinate and follow up with Application teams to ensure the permanent fix is prioritized, planned and delivered.

· Communicate and provide status updates on issues to business users, management team and other stakeholders.

· Plan and Support Disaster Recovery Test and Business Continuity activities.

And any other ad-hoc duties assigned by the supervisor.

Technical Skills

· Strong experience in and preference for application production support.

· Strong technical background in web based applications support on JAVA/J2EE/TIBCO platform and/or COBOL platform.

· Extensive experience in supporting payments, local clearing applications and payment filtering and AML in APAC region.

· JAVA/J2EE, Websphere/Tomcat/JBOSS, ORACLE PL/SQL, COBOL, UNIX / LINUX /WINDOWS skills i.e. navigating, scripting etc

Functional

· Strong understanding of payments, local clearing systems, H2H concept and applications, reporting.

· Strong understanding of stop list filtering, AML, social engineering etc.

· Working grasp of double posting accounting treatment.

· Understanding and experience in ITIL concepts.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our Client:

Our Client is a prestige beauty company that originated in Italy. We seek a regional Business Analyst (Two Year Contracts -Renewable/ Convertible) to join the dynamic team.

Job Responsibilities:

· Comprehensive Sales Reporting and Analysis: Prepare weekly sales reports, monitor performance, and conduct deep-dive analyses by channel and product line.

· Monthly Financial Reporting: Oversee key reports including sellout consolidation, T&E expenses, Advertising & Promotion reviews, pricing accuracy checks, and sales budget support.

· Budget and Strategic Planning: Assist in the budget process, revisions, and 3-year strategic planning; coordinate submissions and ensure alignment across departments.

· Procurement and Compliance Oversight: Monitor purchase procedure compliance, manage POs, and provide guidance on procurement system best practices.

· IT and Project Collaboration: Partner with IT teams to support and implement new finance-related systems and functionalities (SAP/POS/BW), alongside managing ad hoc projects.

Job Requirements

· Bachelor’s or higher degree in Finance.

· 3+ years in finance

· Good Excel/PowerPoint skills

· Fluent in English, good communication skills

· Ability to work in a team, self-organised, disciplined and hands-on

· High level of professionalism and attention to detail

Registration No: R22104771

EA Licence No: 22C1376