Total 1,520 support analyst job vacancies in Singapore

Job Description:

Primary Skills: Python, Unix, SQL

Job Description:

• Design and develop highly complex and scalable Python modules.

• Take ownership of end-to-end technical delivery, adhering to project timelines and requirements.

• Participate in requirement analysis and propose alternative solutions where necessary.

• Integrate applications using middleware software such as Avro Kafka and handle database design.

• Deploy applications to OpenShift via CICD pipelines.

• Collaborate with application support, developers, and product owners to ensure successful releases.

• Be flexible to work extra hours to meet corporate and departmental goals.

• Ability to prioritize and manage multiple tasks in a fast-paced environment, working under pressure.

Job Requirements:

• Degree in Computing, Computer Science, or Engineering preferred.

• 3 to 8 years of experience, preferably in the financial/fintech industry.

• Experience in supporting trading desks.

• Familiarity with Agile/Scrum methodologies.

• Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.

• Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.

• Strong analytical and problem-solving skills.

• Experience documenting design and development work in Confluence.

• Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).

• Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).

• Proficiency in writing batch scripts using shell scripting.

• Experience with Linux, OpenShift, Avro-based Kafka, Docker, Nginx, Sentinel Redis, AngularJS basics, REST APIs (Flask), JSON, and web sockets.

• Experience with CI/CD pipelines and Bitbucket.

• Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
• Provide Level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
• Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
• Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
• Identify process gaps and propose system improvements accordingly.
• Develop and standardize processes, ensuring integration, implementation, and documentation align with established standards.
• Recommend and implement suitable processes for automation to enhance efficiency.
• Lead and coordinate projects, including support for change requests. Conduct requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
• Escalate risks and issues to relevant stakeholders promptly.
• Participate in disaster recovery exercises, contributing to system restoration efforts.
• Organize and lead regular meetings with developers and vendors to resolve issues.
• Undertake additional duties as assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
• Possesses hands-on experience in supporting payment systems.
• Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
• Has functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
• Demonstrates technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
• Skilled in scripting languages, including DOS and Shell scripting.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24971

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Description

• Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
• Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.
• Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
• Provide smart Hands and Feet support for Technology team on demand
• Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
• Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.
• Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
• Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.
• Co-ordination for cable patching with Vendors or enable on demand.
• Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site
• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
• Installing and configuring hardware and software components to ensure usability by end users
• Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates
• Experience in supporting overall manufacturing / lab IT systems and IT devices
• Familiarity with manufacturing, lab or distribution center IT equipment
• Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..
• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident

Job Requirements:

• Diploma or degree in IT
• ITIL and/or any other additional certification preferred
• Minimum 2 years desk side support services.
• Advanced communications skills to work with multiple teams and/or OEMs on high priority issues
• Advanced Microsoft skills (server support, etc.)
• Knowledge / Understanding of GMP and GxP
• Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment
• Strong focus on quality and attention to detail
• Strong Analytic/Troubleshooting Skills.
• Strong Communication Skills.
• Strong understanding of MS Windows Operating Systems.
• Strong working knowledge of MS Office and basic business application.
• Strong Customer Support Skills.
• Basic knowledge of networks, telecom, and compute/storage.
• Advanced knowledge of MacOS & iOS environment & administration.
• Advanced understanding of the MacOS imaging & end-point deployment process.
• Basic understanding of policy, user certificates and keychains design, management, and deployment.
• Advanced knowledge of mobile device support

Job Description

• Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
• Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.
• Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
• Provide smart Hands and Feet support for Technology team on demand
• Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
• Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.
• Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
• Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.
• Co-ordination for cable patching with Vendors or enable on demand.
• Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site
• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
• Installing and configuring hardware and software components to ensure usability by end users
• Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates
• Experience in supporting overall manufacturing / lab IT systems and IT devices
• Familiarity with manufacturing, lab or distribution center IT equipment
• Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..
• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident

Job Requirements:

• Diploma or degree in IT
• ITIL and/or any other additional certification preferred
• Minimum 2 years desk side support services.
• Advanced communications skills to work with multiple teams and/or OEMs on high priority issues
• Advanced Microsoft skills (server support, etc.)
• Knowledge / Understanding of GMP and GxP
• Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment
• Strong focus on quality and attention to detail
• Strong Analytic/Troubleshooting Skills.
• Strong Communication Skills.
• Strong understanding of MS Windows Operating Systems.
• Strong working knowledge of MS Office and basic business application.
• Strong Customer Support Skills.
• Basic knowledge of networks, telecom, and compute/storage.
• Advanced knowledge of MacOS & iOS environment & administration.
• Advanced understanding of the MacOS imaging & end-point deployment process.
• Basic understanding of policy, user certificates and keychains design, management, and deployment.
• Advanced knowledge of mobile device support

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

IT Project Development:

• Contribute to project discussion

• Assist in wireframing and prototyping

• Assist in report and documentation.

Digital Content Development:

• Support digital assets production for web and/or mobile applications

• Support digital content creation for social media

IT applications testing or optimisation:

• Prepare materials and perform quality check

• Debug program/ troubleshoot devices / systems and peripherals

Web development:

• Analyse user requirements

• Develop Web Apps

• Maintain and update website

Mobile Apps development:

• Design mobile apps

Requirements:

1. Pursuing a full-time degree/diploma in Information Technology, Communications, or related field
2. Be responsible and ensure assigned tasks are completed
3. Good team player and able to work independently
4. Familiarity with UX design principles and tools (e.g., Adobe XD, Sketch, Figma).

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Admin Support
5 Days
9am-6pm
$2,200-$2,800
Novena

Responsibilities:

• Provide secretarial and administrative support to ensure smooth and efficient office operations.
• Prepare and dispatch authorization letters from relevant authorities, and follow up with clients to obtain signatures and complete required information.
• Monitor, update, and report on the status of ongoing projects.
• Arrange for the purchase of plans from relevant authorities.
• Provide certified copies of approved plans and promptly send approvals to clients.
• Follow up with authorities regarding the status of approvals.
• Answer incoming calls, offering guidance or directing inquiries to appropriate personnel.
• Download approvals and update the project team on a daily basis.
• Prepare and submit necessary documents, such as submission forms, via e-Corenet.

Requirements:

• At least Diploma/Degree in any disciplines.
• Knowledge in Architectural Engineering is a plus.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Are you driven by a passion for digital marketing and corporate sales? Do you excel in a vibrant, growth-focused environment? Join our team as a Corporate Sales in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth.

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive sales presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients.

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends.

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and corporate sales? Apply now and join us on our path to success!

Key Responsibilities:

1. Provide timely and effective technical support for application-related incidents and service requests.

2. Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

3. Monitor application performance, identify bottlenecks, and implement performance enhancements.

4. Conduct root cause analysis for recurring issues and implement preventive measures.

5. Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

6. Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

7. Participate in application deployment and release management activities.

8. Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

9. Support UAT and Interface Testing

Requirements:

1. Must have minimum 5 years experience.

2. Strong technical knowledge and experience in supporting enterprise-level applications.

3. Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

4. Experience with databases and SQL query language.

5. Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

Be a Part of Something BIG!

Join us in revolutionizing the future of technology through direct, face-to-face marketing. We're seeking enthusiastic individuals to help drive our innovative solutions forward by engaging customers in dynamic, real-world interactions. If you're passionate about delivering impactful experiences and connecting with clients personally, we invite you to join our team.

Apply now and begin shaping the future together!

Make an Impact by:

• Collaborate and work closely with different departments to understand key challenges while driving impactful initiatives
• Work independently with guidance and support from managers
• Mentor less experienced team members and help establish best sales practices with peers to drive success
• Conduct peer reviews of solution designs and foster strong engagement with team to ensure the best outcomes
• Lead and participate in knowledge sharing sessions, focusing on sales strategies and best practices

Rewards that Go Beyond:

• Ongoing development programs
• Regular acknowledgment of achievements with performance bonuses
• Overseas retreats, fun team bonding activities
• Cross-Department exposure within organisation
• Invitations to events, conferences, and internal leadership summits to grow your professional network
• Defined growth trajectories within the company, with regular performance reviews and advancements

Your Career Growth Starts Here. Apply Now!