Total 690 system analyst job vacancies in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

As Assistant Care Coordinator, Primary Care Partnerships in RHS Office, you are responsible for the following areas:

Job Responsibilities

• Responsible for the coordination of care of residents under the care of the General Practitioners (GPs) and Nurse Practitioner (NP).
• Support GPs on primary care initiatives and/or Primary Care Network (PCN) related matters.
• Data entry into database including tracking and coordination to ensure that patients follow the care plan for preventive and chronic diseases as laid out by the GPs and NP.
• Participate in committees or projects to improve care processes related to preventive care or chronic disease management.
• Promote health screening and wellness to the patients through care planning and coordination of care in the community.
• Provide health coaching to PCN patients and work closely with PCN GPs to improve clinical outcome.
• Coordinate social and community referrals eg. Active ageing centre AACs, IRMS services, etc.
• Provide support in quality improvement projects.
• Perform any other administrative duties as assigned by supervisors.

Job Requirements

• Possess a Diploma (Preferably in Health or Social related)
• At least 1 – 2 years of relevant work experience (Fresh Graduate are welcome to apply)
• Strong communication and personal engagement capabilities of older adult in the community
• Able to multi-task and work independently and as a team
• Strong organisational, coordination, interpersonal and communication skills
• Able to respond to common inquiries or complaints from doctors, staff and patients
• Proficient in Microsoft Office
• Able to converse in local languages and dialects is preferred.

Job Description:

As an Assistant Care Coordinator in CareHub, you will be required to:

· Provide case management via a coordinated process of care planning and coordination, conduct regular phone call follow up and telehealth monitoring under the supervision of a Care Coordinator.

· Work with the Care Coordinators and nurses to develop and manage care for the patients or residents in the community.

· Act as a health coach and provide health screening for the residents in the community and health post.

Requirements:

· Diploma in the following discipline is preferred. (Diploma in Health Management and Promotion, Diploma in Community Development, Diploma in Social Science in Gerontology [GEM])

· Prior relevant work experience will be an advantage. Fresh graduates are welcome to apply

· Good knowledge of various community services and support in the community setting will be an advantage

· Able to work as a team

· Strong organisational, coordination, interpersonal and communication skills

· Proficient in computer skills and Microsoft Office

· Able to converse in local languages is preferred.

· Able to work on weekend (on a rotation basis)

Job Responsibilities

• Support in outreach and engagement strategy and implementation to sign up to Health Together and encourage enrolment to primary care

• Engage internal and community stakeholders e.g. grassroots organisations and social service agencies with operations team to reach out to the residents

• Plan & execute engagement events to promote health programs to residents

• Support in planning & implementing Healthier SG engagement initiatives

• Understand the needs of the residents through outreach and feedback to planning and operations team

• Carry out projects/assignments as and when assigned

Job Requirements

• Bachelor degree in Business or any health related discipline

• Minimum 4 years of working experience, preferably in healthcare or events planning.

• Excellent written and verbal communication skill

• Event planning and execution skill

• Project Management

• Account Management

• IT savvy and good Microsoft office skills

• Resourcefulness in problem solving resilient in overcoming challenges

• Able to multi-task and work under tight timelines

• Good analytical and organization skills

• Attention to detail

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.

Qualification Required and Area of Discipline

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.

Overview

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

Job Responsibilities

1. Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations
2. Promote and assist residents to enrol into the Healthier SG programme.
3. Undertake role of trainer and briefer of HSG contents to internal and external stakeholders including residents.
4. Assist in the development and update of HSG training contents/materials.
5. Assist and address HSG queries to residents throughout their Service Journey.
6. Assist to support Silver Generation Ambassadors (SGA) and provide the residents a smoother interface to get enrolled and participate in HSG initiatives​.
7. Be familiar on where to find information on HSG General Practitioners clinics (GPs), Active Aging Centres (ACCs), Community Centres (CCs) and HSG accredited activities to guide and assist residents to embark in self-directed or available healthy activities and programs.
8. Assist residents to troubleshoot their issues on their HealthHub App, Healthy 365 App, NUHS App or SingPass (if any).

As part of emergency and pandemic response planning, you are required to support Senior Assistant Director/Assistant Director in crisis response planning and operations. You will play an active role in :

• Ensuring timely escalation of incidents and crises through the role of duty officer
• As part of the RHSO operations command centre, respond to outbreak incidents and exigencies
• Collation, analysis and monitoring of data and trends to inform operational needs
• Coordination of quality and safety incidents, improvement programmes and monitoring of key indicators
• Providing secretariat support to relevant committees and workgroups

Requirements

• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 5 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

1. Job Purpose
The supervisor is required to perform the portering duties of transporting/escorting patients, and dispatching of documents, specimens, medications, blood and mortuary cases. Supervisor is also responsible for managing porters timesheets and leave forms, asset inventory and portering system.

2. Duties and Responsibilities

2.1 Primary Responsibilities and Duties (80%)

2.1.1 Transport/escort the correct patient (identify through Name and NRIC#) via wheelchairs or trolley as per the standard operating procedure set by the department.
2.1.2 Ensure patient safety and care are provided throughout the course of duty.
2.1.3 Collect and dispatch documents, specimens, medications and blood.
2.1.4 Ensure standard of hygiene set by infection control are met.
2.1.5 Conduct regular checks on the ground to ensure compliance by porters.
2.1.6 Manage the timesheets and leave forms of porters assigned.
2.1.7 Assist to attend feedback and complaints from users.

2.2 Secondary Responsibilities and Duties (20%)

2.2.1 Assist in the wheel chair and trolley inventory
2.2.2 Assist in conducting training and audits for porters
2.2.3 Assist in managing the portering system as and when required
2.2.4 Perform other related duties incidental to the work described herein as assigned by.

3. Job Specification/Requirements

3.1 Qualification: Preferably diploma or higher
3.2 Experience: At least 3 years experience in supervisory level
3.3 Skills: Good communication skills and computer literate
3.4 An eye for detail and a high level of initiative.
3.5 Service oriented and customer focus.
3.6 Able to work as a team

You will support your Reporting Officer in the following areas related to HQ Operations: Critical / Strategic Operations, project planning and implementation of new initiatives

Responsibilities

Critical / Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame.

Requirements

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

You will assist the supervisors in the management of the inventory (drugs and consumables), topping up,repackaging of drugs and be involved in the automati on processes. You will maintain the general cleanliness of thepharmacy premise and provide assistance to the operati onal supervisors.

Job Responsibilities 1. Housekeeping

• Perform housekeeping at pharmacy counters, tables, cashier counters, display shelves etc daily.
• Perform general housekeeping acti viti es in the pharmacy (e.g. clearing carton boxes).

2. Inventory Management

• Receive and check that goods are delivered in good conditi on.
• Distribute pharmaceuti cal items to various secti ons, nursing stati ons etc and ensure properdocumentati on of all stock movements.
• Check and monitor pharmacy inventory.
• Top up of inventory according to expiry dates and to ensure stocks are in good conditi on.
• Record and dispose expired and deteriorated drugs.
• Ensure proper procedures for return of goods to vendors.
• Ensure stocks are kept under appropriate storage conditi ons.
• Perform housekeeping of storage areas
• Pre-packing of tablets/ capsules and loti ons
• Monitor stock level of consumables (e.g. paper, Ziploc bags, plasti c bags etc)
• Assist in cycle count and stock-take preparati ons.

3. General

• Perform housekeeping of equipment including refrigerators and etc.
• Monitor the cleaning works of the ISS team at the Pharmacy premise
• Provide training to new health att endants and storekeepers.
• Involve in work place improvement projects/ acti viti es as and when required.
• Perform any other duti es as assigned by the Reporti ng Offi cer.

Job Requirements

• GCE N or O Level
• 1 -2 years of relevant experience
• Computer literate
• Good team player, self-moti vated and service-oriented

Working Hours

5.5 days' work week (Non-Shift)

Work Location National University Polyclinics (NUP) - West region

Job Description:

• Provide post discharge follow-up via a coordinated process of care planning & coordination, telecommunication and telehealth monitoring under the supervision of a Nurse Clinician.
• Manage Medical Tier 2 and Tier 3 patients and provide post discharge phone calls.
• Act as a health coach and provide health screening to the residents in the community and health post.

Requirements:

• Holds a degree (preferably in health related discipline)
• Possess working experience as Allied Health Personnel with 3-5 years of experience
• Good knowledge of various community services and support in the community setting will be an advantage
• Good team work, positive and energetic, and able to work independently
• Strong communication and social engagement capabilities especially with older adults in the community.
• Strong organisational, coordination, and interpersonal skills
• Proficient in computer skills and Microsoft Office
• Able to converse in local languages is preferred
• Willing to outreach to community on weekends

Manager/Senior Assistant Manager/Assistant Manager/Senior Executive/Executive, Precinct Planning & Development, RHSO

Overview

As a member of the Precinct Planning and Development team under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

The successful candidate will be placed in an appropriate position based on experience. Candidates with sufficient leadership experience may have some supervisory responsibilities.

Job Responsibilities

1. Develop and implement strategy/plan to develop the healthy precincts under your care
2. Identify internal and external partners and platforms for the development of healthy precincts, and engage and collaborate with them to enable successful on-ground activation
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Secretariat work for meetings
6. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Knowledge and experience in planning, programme development, stakeholder engagement and management, and project management
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement and management to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work independently and in a team
• Ability to work effectively under tight deadlines
• Knowledge of the Singapore healthcare system and/or population health models will be advantageous

Job Summary:

We are seeking for an experienced SAP SD Techno-Functional Analyst who has been through at least a FULL life-cycle implementation for S/4HANA.

Candidate must possess thorough understanding of SD-related Simplification items in S/4HANA and has played a key SD functional role in Testing, Data Migration and Cutover during their previous S/4HANA implementation.

Candidate should process strong SD business background, has hands-on with the related configurations and able to perform deep-dive analysis to develop high quality work including functional and technical specifications.

Candidate will need to be detail oriented, a good team player and has excellent communication skills to work with cross-functional teams and business.

This is key for supporting the various S/4HANA implementation phases including Integration Testing, User Acceptance Testing and Mock/Actual Cutovers.

A knack on seeking answers on their own, reaching out for help and a thirst for knowledge are must have qualities in navigating Apple's landscape.

Key Qualification:

• At least one FULL life-cycle implementations of SAP S/4HANA.
• Good understanding of Finished Goods business process
• Experience in SAP SD is a must - worked on implementations around IDOCs, Orders, Pricing, Invoicing, Outputs etc.
• Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation with many customisations)
• Played a key SD functional role in all Testing phases and Cutover activities for S/4HANA project implementation. Experience in Test Automation, Data Migration and Data Validation tools are a huge plus.
• Ability to efficiently interact with multiple organizations to successfully implement projects between multiple modules.
• Worked closely with Technical, DevOps and other cross functional teams in design and implementation of SAP S/4HANA.
• Excellent configuration skills and possessing ABAP knowledge is a huge advantage.
• Adaptive to learning new technologies.
• Excellent written and verbal communication skills are required.

Job Responsibilities:

• Hands on role in Test scope definition and Test scripting. Unit Test and String Test execution after code remediation.
• Perform end-to-end Integration Testing and supporting User Acceptance Test.
• Perform Data Validation using Apple selected tools during each data migration cycle
• Coordination across multiple tracks and functions for Cutover discussion and activities
• Deep-dive analysis with technical team for resolution of issues identified throughout Testing, Business Data Validation and Cutover cycles.
• Work across teams for triaging issues and resolution under a time pressure.
• Execute projects, setting project deliverables priorities, monitoring, reporting on the process, progress, risk, and result.
• Effectively communicate project status to the project stakeholder on a regular basis.
• Partner with business to ensure their expectations are met and managed.
• Ensures consistent delivery of a quality projects and adhere to Apple Project Life Cycle.

Requirements:

• Bachelor's Degree from accredited university in Computer Science/Information Technology/Engineering.
• At least one FULL life-cycle implementations of SAP S/4HANA.
• At least 6+ years of SAP SD working experience in high tech manufacturing/OEM or consumer product environment

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalized enterprise technology experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to Know the Role

This role will report to Senior Manager, Salesforce Delivery Lead and plays a critical role of a Salesforce Lead Business Analyst with an exciting journey to enhance our Salesforce platform and improve adoption. The candidate will need a strong techno-functional background in Salesforce (out-of-the-box standard functionality and custom solutions) with proven hands-on experience in Service Cloud, Sales Cloud and Community Cloud modules.

This role will be onsite, and the office location is in Singapore.

The Critical Tasks You Will Perform

You will:

• Lead a team of Business Analysts, plan and prioritize projects, and ensure value delivery to the business.
• Translate business strategies into technical requirements and IT solutions, understanding customer and product needs.
• Share the product vision and collaborate with Business Owners and Scrum Masters to execute projects effectively.
• Influence business unit leads and ensure alignment with project objectives using agile methodologies.
• Engage with stakeholders, gather requirements, and develop solutions leveraging Salesforce functionality.
• Craft business requirement documents, user stories, and system design specifications, ensuring traceability.
• Manage the product backlog, understanding and prioritizing business needs while proposing enhancements.
• Conduct UAT training, create and run UAT test scripts, and coordinate system testing.
• Identify opportunities to leverage the Salesforce platform for emerging business needs and provide guidance on solutions.
• Collaborate on technical architecture and bring domain expertise to the team.
• Identify system/design bottlenecks and propose innovative solutions.
• Implement large-scale integrations and understand authentication mechanisms and deployment processes.

What Skills You Will Need

• Salesforce Expertise: At least 8 years of business analysis experience with strong knowledge of Salesforce features (Sales and Service Cloud) and hands-on experience with configuration and customization.
• Technical Proficiency: Experience with Salesforce configuration (Flows, Security Model, Process Automation, Data Migrations, SOQL/SOSL, Dashboards) and customization skills.
• Agile Methodologies: Proven experience in leading projects using agile delivery, prioritizing requirements, and conducting functional testing.
• Integration Experience: Proven experience in implementing large-scale web service integrations and good understanding of CI/CD platforms like GitLab, Copado, Jenkins, Ant tool.
• Salesforce Certifications: Certified Salesforce Administrator, Advanced Administrator, Sales Cloud Certified, and Service Cloud Certified are required. CPQ Specialist certification is a plus.
• Additional Tools: Good understanding of Salesforce Lightning Aura/LWC frameworks, Marketing Cloud, Pardot, and AppExchange tools like Conga and Adobe Sign.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

The Pharmacy Technician will assist the Pharmacists to prepare and dispense medications.

Job Responsibilities

Operational

• Ensure medicines are topped up regularly to facilitate smooth dispensing process
• Accurately pack and dispense all prescriptions according to set standards and guidelines
• Counsel all patients according to Good Dispensing Guidelines.
• Understand basic drug regimens and alert pharmacists/prescribers on possible interactions.
• Promptly report to Pharmacy Executive or Pharmacists all problems and patients’ complaints.
• Provide specialised pharmacy counselling to patients so as to improve drug usage and therapeutic outcome.
• Provide professional and courteous service to all patients/customers.

Administration & Housekeeping

• Maintain and conduct regular checks on the equipment used in the pharmacy, e.g. refrigerators, weighing machines, computers, printers, fax machine, etc.
• Ensure proper housekeeping of the pharmacy premises and maintain a high standard of hygiene and cleanliness at the work area and storerooms.
• Ensure that dispensing consumables are topped up at the dispensing counters daily.

Inventory

• Monitor and replenish of stocks and any other items (e.g. patient information leaflets)
• Check the expiry and condition of pharmacy stocks at specified frequency.

IT & Automation

• Involve in the repackaging process and conduct quality control checks.
• Monitor the stock status of the repackaged medications and ensure the replenishment of stocks promptly.
• Monitor IT/Automation equipment to ensure that they are in working condition and to feedback to supervisor on malfunction issues.

Quality Improvement & Assurance

• Participate and assist in implementation of quality assurance, quality improvement projects and activities.
• Suggest improvement to workflow and processes.

Job Requirements

• Diploma Graduates in Pharmaceutical Sciences or Foreign trained Pharmacists with relevant experience or Foreigners with Diploma in Pharmacy with at least 5 to 7 years of relevant experience
• Possess excellent customer service skills and has good interpersonal skills
• Good team player and self-motivated.

Working Hours
5.5 days’ work week (non-shift)

Work Location

National University Polyclinics (NUP) - West region

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

ROLE OVERVIEW

The region covered shall be: Global / Headquarters

• Conducting research in strategic regions and global trends
• Attune the team to market trends, competitive landscape and industry development
• Coordinate and prepare organizational, brand, and market proposals, presentations and credentials statements
• Conducting feasibility studies of individual and portfolio projects
• Planning and assisting the corporate and regional teams with reviews of business development plans, entries and submissions of reports
• Supporting the Head of Department for deal management and pursuit of business development opportunities in APAC

REQUIREMENTS

Essential Job Skills

• Generation, support and execution of business development market studies, research projects, proposals and deals for all brands in hotel/resorts, residential, golf, spa or such other products, globally, including but not limited to hospitality industry market trend reports and analysis
• Feasibility studies
• Sound knowledge in hospitality markets and structuring inter-organizational commercial relationships
• Knowledge of hospitality industry in a wide variety of regions
• Proposals, reports, pitch presentations
• Hotel profit and loss statements

Background:

• 2-5 years of hospitality experience
• Hotel consultant and/or research experience
• Education and training in Business or Hospitality
• Excellent verbal and written communication skills in English
• Ability to work both independently and as a team in time sensitive environment
• Precise and detail oriented
• Excellent interpersonal, organizational and communication skills.
• Exhibit strong work ethic and team work

PURPOSE:

• Prepare for regional monthly details performance analysis, developed from financial management report. The scopes include supports for region and Opcos annual performance budget, mid-year range strategy plan and monthly outlook.
• Maintain data integrity of performance system (Cognos TM1 and Oracle system upgrade).

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook. Account for variance between actual result and budget with in-deep analysis of root cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps, and setting the countermeasure to improve the outlook accuracy based on investigation.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained. Improving and enhancing performance reporting process based on performance management requirement.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
• Lead the process improvement project and enhance current reporting efficiency and productivities.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 5 years' experience, includes 3 years of management accounting related experience in regional headquarter.
• Strong finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy, Business, Economics or other relevant field.
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Senior Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 8 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 3 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Position Summary / Project Description

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

Job Description:

Viskou is seeking an experienced HR Manager to join our team and contribute to our ongoing growth and development. As the HR Manager, you will be responsible for comprehensive human resource management, including recruitment and selection, employee relations, performance evaluation, and training and development, laying a solid foundation of talent for the company’s long-term growth. This role requires occasional travel to other locations as needed.

Key Responsibilities:

• Develop and implement recruitment plans to attract and select talent that aligns with the company’s growth.
• Manage and improve the company’s performance evaluation system, promoting performance improvement and career development for employees.
• Design and implement employee training and development programs to enhance overall employee skills and competencies.
• Build and maintain positive employee relations, handle employee inquiries and conflicts, and foster a supportive work environment.
• Oversee and optimize HR policies and processes to increase work efficiency and employee satisfaction.
• Occasional travel to support HR functions and company initiatives at other locations.

Qualifications:

• Bachelor’s degree or above, preferably in Human Resources, Psychology, or a related field.
• At least 2 years of HR management experience; previous experience as an HR Manager or in a related role is preferred.
• Familiar with labor laws and HR policies, with a strong ability to manage employee relations.
• Excellent communication, coordination, and problem-solving skills, with the ability to handle tasks independently.
• Strong sense of responsibility, good team spirit, and adaptability in a fast-growing work environment.
• Willingness and ability to travel as needed.

What We Offer:

• Competitive salary and benefits
• Opportunities for professional growth and development
• A friendly work atmosphere and supportive team

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy