Total 18,217 Others/Any technical support job vacancies in Singapore

Technical Superintendent

Working days: Mon-Fri 9am to 6.30pm
Salary: $8K – 10K
Location: Kim Seng Promenade (Nearest MRT: Great World)

Job Duties:

• Responsible for assigned vessels' overall technical operations.
• Ensure vessels’ are technically compliance to International Maritime rules and regulations, legislations, oil major requirements.
• Provide technical advice and support to the shipboard team.
• Monitor vessels’ defects and ensure rectifications are carried out timely and effectively.
• Promote safe operations culture onboard vessels.
• Prepare and manage vessels’ dry docking and repair works in accordance with company’s policy and requirements.
• Conduct investigations on incidents and implementation of corrective action and recommendations to prevent recurrence.
• Conduct vessel inspection, internal audit etc as per Company requirement.
• Responsible for procurement of vessels’ spares and consumables and ensure timely delivery to vessels.
• Maintain and update validity of statutory certificates, vessels’ drawings and instructions manuals.
• Monitor vessels’ planned routine maintenance through Planned Maintenance System and manage vessels’ spares inventory for vessels’ safe and efficient operation.
• Assist to evaluate performance of the shipboard team and interview of potential shipboard officers.
• Supervise construction of new built vessels as per agreed design and specifications.

Job Requirements:

• Marine Engineer with Certificate of Competency (COC) Class 1.
• Tertiary qualification in Maritime Studies, Engineering or equivalent is preferred.
• With well versed in International Maritime rules and regulations, legislations and oil major requirements is added advantage.
• Preferably with working experience as Technical Superintendent in a shipping company.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Strong experience in Transport domain and have knowledge of Government policies, acts and framework related to development in Transport sector.
• Hands on experience in creating business Models (machine learning) with open R and R studio.
• Hands on experience in implementing the Models using python.
• Experience in micro services implementation
• Expertise in implementing the workflow-based systems related to maintenance of Road works, Rail projects and Feedback/ Appeal management flows.
• Hands on experience in development and maintenance of applications in Java/J2EE.
• Experience designing and implementing architectures within Government GCC clouds (AWS, Azure or GCP) and using other AI/ML systems.
• Discussing digital transformation plans with senior staff members to understand organizational needs and envisioning the user experience for those interacting with digital infrastructure and planning digital framework structures to provide optimal performance to users.
• Perform deep-dive program analysis & assessments of AMS programs to identify improvement opportunities for service delivery excellence.
• Drive the overall AMS Service improvement and transformation track and work with different practice teams to integrate the solution and enable the implementation for the customer.
• Provide guidance to project teams on best practices adoption and enhanced operational rigour.
• Prepare and anchor presentations to program leadership and customer executives for driving AMS transformations OR for program recovery.
• Perform RCA for Major Incidents related to his / her tower, follow quality / security process defined for the engagement.
• Perform Trend analysis, identify top few incidents and work with respective teams/individuals to minimize the incidents, hardware/ software troubleshooting.
• Participate in business meetings with various stake holders on a need basis and liaise with different vendors to clarify questions or to resolve issues.
• Design and build secure cloud architecture based on client’s need, CSP and industry best practices.
• Must have excellent oral and written communication skills and ability to work in a team environment, effectively interacting with others.
• Must be result-oriented and demonstrate a “Can-do” attitude – adaptability, flexibility, and resourcefulness.

Qualifications include:

• Strong coding knowledge on R or python is must.
• Must have hands-on latest Java/J2EE, SPRING BOOT, Struts, HTTP/HTTPS, SPRING Batch, Angular in developing enterprise applications.
• Hands on experience on micro services implementation will be added advantage.
• Experience in Event driven architecture (Kafka, MQ. etc)
• Good to have, Experience is code quality checking tools (Checkmark, Sonarcube).
• Develop complex and highly interactive web-based GUI with technologies such as jQuery/Bootstrap/Angular.
• Hands on experience in JBOSS/Apache server Application configuration / Azure AppServices.
• Experience designing and implementing architectures within GCC clouds (AWS, Azure or GCP) and using other AI/ML systems.
• Experience in AD integration & authentication
• Well versed with the overall technical architecture and Integrating with Payment Gateways
• Have good knowledge on API Gateway management and secure token exchange to call the API services over API Gateway.

Benefits Summary:

• Up to $4000
• 5 Days work week
• Working Location: Sentosa

Responsibilities:

• Provide technical support service to users in the organization
• Setup, configure and ensure smooth running of the computers, network devices, printers
• Performing first level troubleshooting of devices
• Server Administration including running backups and trouble shooting
• Any adhoc task assigned by superior

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

ALG has an opportunity as a Flight Crew Support Officer with our international airline client. This is a long-term contract position based in Singapore.

The candidate should be prepared to perform shift duties and be proficient in the use of PC, mobile devices and office software e.g. Word, Excel.

Prior experience in Operations in the airline industry / airport premises will be advantageous.

Considering that the staff may need to enter the transit area of the airport, he/she will be required to clear security checks.

The key responsibilities for the support staff will include:

• Managing inventory (including issuing, returning and fault reporting) of mobile devices/electronic devices;
• Housekeeping of devices and related accessories (including but not limited to cables, adaptors, charging carts);
• Attending to crew queries and performing administrative duties such as data compilation/preparation of reports; and;
• Handling device administration (including resetting and updating device/OS settings);
• Collecting or arranging for the collection of mobile devices and related accessories from crew arriving into Singapore (at any terminal); and
• Supporting the dissemination of eMemos and updated e-documents/notifications to crew.

During the lull periods, the staff may be called-upon to assist with the following:

• Supporting the serviceability for kiosk PCs and printers (including fault reporting and replacing consumables); and
• Other ad-hoc over-the-counter duties.

Requirements:

• Shift work based on roster
• Able to work independently in a fast paced environment
• Proficient in MS Office
• Must be PC literate
• Good communication skills

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R23113794

1. Do you have 3-5 years working experience in outdoor sales?
2. Did you graduate with a Biomedical/Electrical engineering / Biology / Chemistry degree?
3. Are you self-motivated with hunter sense, grounded personality with leadership traits, hunger to grow with grit and passionate for sales

Sales Engineer - Medical & Health Service

You will be responsible for sales of Product Verification and Compliance Services within Medical & Health Service Business Unit of Product Services Division.

Key Responsibilities:

• Responsible for identification, assessment, business solicitation and market opportunities for diverse range of Testing and Certification services for Medical and Healthcare related products
• Identify and drive strategic partnerships to develop new markets, services and key accounts within assigned markets
• Responsible for developing go-to-market sales strategy and tactics to achieve or exceed assigned revenue and profitability targets and grow customer base in assigned scope and geography
• Support the management in reviewing, evaluating and developing pricing strategies for various product portfolios to improve profitability
• Develop winning business proposals to put forth our unique value propositions as a premium provider of quality, safety and sustainable solutions to customers
• Responsible for delightful customer experience from acquisition of customers to after-sales
• Forge long-term partnerships to deliver results and tangible benefits for our business partners and clients

Key Requirements:

• Minimum a Degree in an Engineering discipline, Electrical and Electronic Engineering/ Biomedical Engineering with at least 3 years of sales experience in B2B environment and international organisation. Possess knowledge in any of the following areas a plus point:

1. Knowledge in complex Service Solution selling
2. Knowledge in Cybersecurity or other technological solutions
3. Engagement with regulatory agencies

• Good account management skills.
• Strong sales and/or business development track records and the ability to use consultative selling and manage volume orders.
• Strong appetite to win, resilient, quick to acquire knowledge on a broad spectrum of subjects in a short time
• Clear and articulate presentation ability with excellent communication & networking skills

Other Information

• 5 Days work week with GERMAN MNC
• Working location in WEST IBP. Hybrid working environment.
• Remuneration is on an On-Target Earning scheme based on 12 months
• Basic salary ranges from: $3.600 - $4800 + AWS + Variable bonus + Quarterly sales incentive + Attractive benefits + Gym facilities + On target earning scheme, the more you achieve. the more you earn.

Candidates with the relevant Technical sales working experience. Kindly send in your resume.

We regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

ABOUT US

GMM(ex-Navya) is a leading and innovative technology company that specializes in autonomous mobility solutions. With a mission to revolutionize the way people and goods move, we are dedicated to developing cutting-edge self-driving vehicles that are safe, efficient, and sustainable.

Website: https://www.navya.tech/en/

ABOUT THE JOB

Navya Systems Pte. Ltd. is seeking a dedicated Fleet Supervisor to join our Operations department. As the Fleet Supervisor, you will be responsible for overseeing and managing the fleet of Autonomous Shuttles operating in the Asia Pacific Region. Your main objective will be to deliver the highest level of customer service to both domestic and international clients. Your passion for excellence and commitment to ensuring smooth operations will play a crucial role in the success of our autonomous shuttle services.

RESPONSIBILITIES

• Addressing customer queries, concerns, and complaints through various communication channels.
• Providing accurate and timely information to resolve customer issues.
• Identifying and resolving customer problems, technical issues, or service disruptions. Offering step-by-step guidance and troubleshooting instructions to assist customers in resolving their concerns.
• Accurately documenting customer interactions, inquiries, and complaints
• Recognizing situations that require additional expertise or intervention and escalating them to higher-level support or management, ensuring prompt resolution and customer satisfaction.
• Cooperating with colleagues and other departments located in France to resolve customer issues effectively. Sharing knowledge, best practices, and feedback to improve overall customer service quality.
• Ensuring a positive customer experience by delivering professional, courteous, and empathetic service. Demonstrating patience, active listening, and effective communication skills to build rapport with customers.

BASIC QUALIFICATIONS

• Diploma / Degree holder in Business, Management, Engineering or equivalent
• Strong customer service orientation
• Excellent verbal and written communication skills
• Effective problem-solving and critical thinking skills
• Fresh graduates are welcome
• No VISA sponsorship

PREFERRED SKILLS AND EXPERIENCE

• Previous experience in a customer service role
• Experience working collaboratively with team members
• Proficiency in using computer systems
• Completion of relevant customer service training programs or certifications

DIVERSITY

At GMM, we are dedicated to providing equal opportunities for all applicants, regardless of their background or characteristics. We believe in a fair and inclusive hiring process that considers individuals based on their qualifications, skills, and potential, without any form of discrimination or bias. Our commitment to equality ensures that everyone has an equal chance to succeed and contribute to our organization's growth and success.

Join GMM and be a part of shaping the future of transportation! If you are passionate about delivering exceptional customer service and thrive in a fast-paced, innovative environment, we invite you to apply for the position of Customer Service Officer. Together, let's make autonomous mobility a reality.

• Position: IT Executive (L1 and L2 IT Support) - ALL WELCOME
• Location: Cecil Street ( Nearest MRT - Raffles Place - 4 minutes’ walk)
• Working hours: 5 Days per week: Monday-Friday: 9am-6pm
• Salary (commensurate with experience): Basic up to $4500 + AWS
• Duration: Permanent
• Industry: OPERATORS AND CHARTERERS OF BARGES, TUGBOATS AND BUMBOATS (FREIGHT)

Main Responsibilities:

• Ability to monitor and do regular maintenance of all PCs / laptops / servers / equipment in the customers' organization.
• Provide 1st level / 2nd level support to end-users in troubleshooting and resolving of desktop PC, servers, network problems.
• Provide overall system administration and maintenance support for Windows Servers, MS Exchange Servers, Storages, Backup solution, network and firewall, etc
• Any other tasks as and when assigned

Requirements:

• Min Diploma in IT / Computer Science or relevant field or higher.
• At least 2 years IT support experience

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

About CMI

Capital Markets IT (CMI) is the IT department within the bank focused on solutions related to Capital Markets. This includes Front Office (FO) booking platforms, Back Office (BO) platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more. It is the department most directly exposed to the bank’s financial operations.

Responsibilities

• Able to lead in terms of technology and conceptualize, propose design and architectural evolution, along with operational model.
• Contributing to development of high quality fully tested source code complying with deadlines, schedule and coding standards.
• Liaise with business analysts for clarification and understanding of requirements.
• Provide deployment and change management of the solution/platform
• Develop tests strategy in coordination with project manager / Business Analysts
• Provide technical assistance during user acceptance test
• Support applications in production - analyze and resolve issues as they arise as well as propose optimizations for future.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

The successful candidate will definitely have:

• At least 12 years of software development experience
• At least 8 years’ experience working with Java
• Strong knowledge on various design patterns
• A strong understanding of recent Java language features, such as lambdas, streams, and futures
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Experience with Maven, Git, writing and maintaining integration tests
• Strong familiarity with Linux and bash
• Good knowledge of SQL or an SQL-inspired dialect such as HQL
• Experience in cloud native architecture.
• An ideal candidate will also have expertise in some or all of the following:
• JupyterLab, JupyterHub, Jupter notebook, Mercury ecosystem
• Gitlab, Jenkins and Ansible with exposure to devops culture
• Jira or a similar issue-tracking system
• Python
• AWS cloud architecture

Additionally, knowledge of the following would be helpful although it is not required:

• Web development fundamentals (HTML, Javascript, typescript, jQuery, ReactJS, etc)
• Docker/Kubernetes, Microservices
• ElasticSearch
• Understanding or interest in finance & financial markets, particularly interest rate derivatives in their many forms (Forwards, Futures, Swaps, Swaptions, etc)

Besides having greater development experience than an intermediate or junior developer, a technical lead will be expected to make sometimes complex architectural decisions that balance difficult trade offs, and defend those decisions to management and clients within the bank; he or she will be expected to take a leadership role in the team, mentoring less experienced colleagues and helping them progress.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

The SailPoint Technical Account Manager (TAM)| Escalation Manager provides the best possible customer service to the company’s most important customers. They bring deep knowledge of SailPoint’s products, related technologies, and their customers’ deployments to solve problems quickly and provide proactive guidance.

The TAM & Escalation Manager is a Hybrid and elite role in SailPoint’s customer support organization, with advanced technical, problem solving, account management, and customer interaction skills. To that end, TAMs support a small set of customers, typically 6 to 8. This role has wide discretion to act in the best interest of their customers and orchestrating assistance from any other technical support, professional services, sales, or engineering organizations. As the members of the customer support organization in APAC, TAMs also mentor the more junior members of the Technical Support team and help them develop their technical and customer interaction skills.

Within 1 month:
You will complete corporate onboarding and the self-paced Identity University training for IdentityIQ (IIQ) and IdentityNow (IDN) essentials.

Within 3 Months:
You will be shadowing other TAM calls and attending support case discussion and troubleshooting calls. Someone with previous TAM experience may start taking one account around this time. You will tackle advanced courses for IIQ/IDN that are self-paced and/or instructor led. You will be familiar with Salesforce, Gainsight, and ServiceNow and assist other TAMs in their accounts.

As an escalation manager any form of technical escalation needs to be attended during your business hours and continue to work with the teams to de-escalate the situation thus providing best customer experience in a dire situation. As an escalation manager you are expected to cover for other Geos escalations also during APAC hours which may or may not require active involvement. Part of escalation management would be Exec level calls, CRIT-SIT meeting for the accounts escalated and Reporting these over, weeks, quarters, years.

Within 1 year:
You will have received a full case load of 6-8 accounts and will be managing biweekly client calls. You will engage the CSE or engineer assigned to tickets and help drive resolutions.

Responsibilities:

• Serves as main point of contact for technical support issues
• Works closely with the Designated Senior Support team focused on customer’s tickets
• Leads escalation responses
• Conducts regular Support ticket review calls with their accounts to ensure ticket prioritization and customer expectations are understood
• Drives elimination of any customer or internal bottlenecks impeding problem resolution
• Provides proactive guidance, encourages adoption, and assists with technical questions regarding SailPoint’s products
• Manages the status and internal/external communication of Support tickets
• Collaborates with support management to orchestrate support response beyond the TAMs direct capability
• Conducts regular reviews of service delivery quality, industry threat assessments and solicits feedback on service delivery
• Works closely with Customer Success Managers to ensure SailPoint post-sales experience exceeds customer’s needs.

Requirements:

• 5+ years' software support experience to include customer-facing technical support - preferably in enterprise security software product companies
• Proven track record of seeking, learning, and effectively applying technical information available from various sources, including documentation, online sources, practical testing and experimentation, and the knowledge of other technical professionals
• Ability to provide rigorous and detailed descriptions of problems and features to product developers and managers, and to update descriptions, status, and information in a well-organized manner. Experience with Database Administration (Oracle, Sybase, MSSQL, MySQL)
• Experience on both Windows and Unix (Linux, Sun, HP, AIX) platforms
• Experience with XML, SQL and a J2EE / Java EE 5 Application Server such as Tomcat, WebSphere, or WebLogic
• Familiarity with programming and web technologies such as Java/BeanShell, JavaScript, SPML/SOAP, JSF, and Log4j
• Familiarity with identity management provisioning systems (Sun, Oracle, IBM, Novell) a plus
• Experience with SailPoint’s product suite is preferred but not required
• Excellent written and verbal communication skills. Proven ability to listen and empathize with the customer’s situation. An understanding of when to employ different interpersonal interaction techniques depending on the situation.

Education:

• BA/BS or global equivalent experience
• CS or Engineering degree a plus

Location:

• Singapore, and some travel to Austin HQ, APAC locations may be required for team events.

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

- Drawing submissions for LTA project

Job Requirements:

- Minimum Diploma in Mechanical / Mechatronics / Electronics / Electrical Engineering

- Possess knowledge of AutoCAD

- Minimum 1-2 years of experience in Adobe and PDF editing

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Scope:

• Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the centres
• Activities may include Outreach and engagement of seniors within service boundary, Active ageing programme, Befriending and Buddying and Care & support services
• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines
• Conduct needs assessment survey if necessary.
• Initiate a case record file for elderly household in the assigned territory and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and co-operation . 
• Network with other agencies to establish additional avenues of help for the welfare of the seniors

Requirements:

• Min Degree in any field of study from a recognised institution
• Min 2-3 years of relevant community engagement / outreach support work experience from a Healthcare / Eldercare industry
• Prior relevant work experience holding supervisory position would be good
• Comfortable interacting with elderly clients

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

· Simple administrative and office work

· Assisting with the cleaning and preparation of equipment, apparatus and substances for science laboratory lessons

· When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

· Any other assigned duties e.g. escorting contractors and vendors for servicing work when needed

Requirements

· Applicants should have an acceptable level of fitness and resilience to be able to perform the role effectively

· PSLE

· Good team player

· Some experience working in school environment

Working hours

Personnel will be working in alternate week shifts:

Morning shift

· Mondays to Thursdays: 6.00am to 3.15pm, inclusive of 45 minutes lunch break

· Fridays: 6.00am to 2.45pm, inclusive of 45 minutes lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Afternoon shift

· Mondays to Thursdays: 9.15am to 6.30pm, inclusive of 45 minutes lunch break

· Fridays: 9.45am to 6.30pm, inclusive of 45 minutes lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

· (School environment)

Additional info:

· Contract Period: From 1 June 2024 to 31 December 2025

· With option to extend (Discretion)

· This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

At Royal Ocean Marine, we are currently seeking a dedicated and experienced Technical Superintendent to join our client's team a tanker company based in Singapore.

In this role, you will be responsible for the technical management and maintenance of their fleet of vessels. You will oversee the planning, execution, and control of vessel operations, repairs, surveys, and certification requirements. Additionally, you will work closely with various stakeholders, including shipowners, crew members, and regulatory authorities, to ensure compliance with industry regulations and standards.

The ideal candidate will have a strong background in marine engineering and possess excellent problem-solving and communication skills. You should also have a thorough understanding of maritime regulations and a demonstrated ability to manage vessel maintenance and repair programs.

If you are passionate about the maritime industry and are looking for an exciting opportunity to contribute to the success of a reputable company, we would love to hear from you.

• Bachelor's degree in Marine Engineering or related field
• Minimum of 5 years of experience in a similar role especially with COC 3 engine and abvoe
• In-depth knowledge of maritime regulations and industry standards
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills
• Ability to work independently and collaborate with cross-functional teams
• Willingness to travel as required

Chan Chee Meng

EA 07C3069

R1110620

IT Support duties and responsibilities of the job

When compiling an IT Support job description, here is a selection of duties to include:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training more junior staff members

IT Support job qualifications and requirements

Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:

• Computer Science
• Computing
• Engineering

There are also a number of qualities that candidates should be expected to display:

• A technical, logical thought process
• Problem-solving skills
• Communication skills
• An ability to stick to strict deadlines
• An ability to prioritise and delegate
• A keen eye for detail

Responsibilities:

• Overseeing daily technical operations
• Assisting in training new employees and reviewing the high performing team
• Analyzing project briefs, requirements and deliverables
• Preparing and presenting progress reports
• Developing and assigning work schedules/tasks
• Liaising with the engineering team for project completion
• Reviewing ongoing operations and rectifying any issues
• Scheduling training sessions for new employees and the technical staff
• Notifying any technical problems to the engineer responsible
• Communicating with the clients to ascertain their needs
• Checking and updating systems and software on a regular basis
• Conducting periodic security checks/audits
• Using good quality code to avoid monetary damage
• Understanding project requirements and developing detailed structure
• Implementing best practices and coding standards

Requirements

• Bachelor’s degree in Engineering, Computer Science or any related field
• 5+ years of experience as a technical leader
• A certification in Project Management Professional is desirable
• Excellent technical expertise
• Strong analytical and debugging skills
• Strong communication skills
• Ability to multitask and work under pressure
• Good leadership skills
• Knowledge of latest technologies and industry trends
• Ability to make rational decisions
• Highly motivated and willing to learn new technologies
• Good organizational skills
• Knowledge of code versioning tools and databases
• Awareness about the best industry practices
• Highly accurate and logical

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Job Qualification

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 3+ years of experience in supporting or developing application.

Mandatory:
- Possesses strong analytical, logical and problem solving skills

- Technical background around industry leading DevOps tooling.

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process/piplines.

- Good hands on experience in following technologies

Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
Versioning control systems: Git , AzureDevOps|TFS and SVN
SQL scripting (SQL Server or Oracle are preferred)
JIRA platform experience
- Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)



Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.



Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

$3,200 - $3,800

5.5 days, Mon-Fri: 9am-6pm; Sat: 9am-1pm

Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:

Outreach and engagement of seniors within service boundary

Active ageing programme

Befriending and Buddying

Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

This role supports Brand Marketing and Retail Marketing teams in Digital Appliance department. Must be proactive and able to communicate effectively internally with Brand Marketing team, Retail Marketing team, Product Marketing team, and Corporate Marketing team. And externally with Creative Agency, Media Agency, printers, external partners and promoters.

Qualified candidates will possess strong creative and graphic design skills (good to have), be detail-oriented, self-motivated and have the ability to organize and execute tasks in a fast-paced environment. Passionate, committed and innovative team player.

Brand Marketing

· Develop and execute marketing and advertising campaigns, this includes digital, social and BTL marketing collaterals.

· Liaise with media and printers in managing the production of all marketing materials.

· Liaise with publishers to update Samsung.com pages with new promotion mechanics, images and communication.

Trade & Retail Marketing

· Supports on collection and preparation of data.

· Support on dissemination of POSMs to respective store, ensuring proper placement of price cards, POP materials, brand toppers and etc.

· Support ad-hoc coordination and tracking of logistics requests (e.g. Loan of washers/fridges to customers, consignment stock and fixtures arrangement).

· Coordinate with external partners/ promoters on floor and/or fixture and renovation changes.

Experience

· Diploma in Marketing / Media / Communication / Business or equivalent (preferred)

· Possesses creative flair, coupled with versatility and adaptability

· Initiative, willingness and resourcefulness to find ways to learn

· Outgoing, sociable with good interpersonal skills

· Creative self-starter and a collaborative team player with a positive attitude

· 6-month internship period

· Good to have – knowledge in design tool (Adobe Photoshop), digital imaging, Illustrator

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Heavy Equipment & Vehicle
• Position Title: Technical Assistant
• Working Location: Penjuru Close
• Working Hours: 5.5 days, Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Assist Technicians during mechanical repairs and routine maintenance.
• Interpret technical drawings and schematics for part fabrication, system layouts, and workflow optimization.
• Perform necessary mechanical calculations.
• Support the preparation of tools, equipment, and parts necessary for mechanical job tasks.
• Coordinate the movement of trucks and knuckle cranes to and from work sites or maintenance areas.
• Drive customers’ trucks, when required, to transport them for inspections.
• Collaborate with logistics to ensure timely and efficient scheduling of crane and truck movements.
• Provide administrative assistance, when necessary, such as maintaining service records or updating job logs.
• Other ad hoc tasks as assigned.

APPLY NOW!!!

• AutoCAD knowledge is required.
• With a valid Class 3/4 Driving license is an added advantage.
• Preferably with relevant working experience or technical knowledge.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66070 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Industrial Machinery Installation & Rental
• Position Title: Customer Support Officer/ Customer Service Officer (Operations)
• Working Location: Tuas
• Working Hours: 5 Days, Tuesday – Friday (8 am – 6 pm)/ Sat (8 am – 5 pm)
• Salary Package: Basic Up to $2,800 + Variable bonus
• Duration: Permanent

Key Responsibilities

• Respond to customer calls, texts, and emails, ensuring high-quality customer support.
• Conduct first-level investigations into customers' complaints.
• Escalate complex issues to relevant departments or management when necessary.
• Coordinate with the technicians to schedule and confirm service appointments.
• Organize servicing schedules and liaise with technicians on day-to-day operations.
• Foster customer engagement, focusing on satisfaction and building loyalty.
• Execute additional tasks as delegated by your Superior.

APPLY NOW!!!

• Minimum NITEC graduate / GCE 'O' Level certificate / GCE 'A' Level certificate or equivalent.
• Minimum 1 to 2 years relevant experience in call centre/ customer service.
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role.
• Must be able to multitask in a fast-moving environment.
• Proficient in MS Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64768 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781