The Hostess/Supervisor) will report to the Restaurant Manager (RM) or assigned personnel and will assist in achieving the restaurant's annual operating budget.

Responsibilities include, but are not limited to:

- Coordinating daily front-of-house operations, including bar-related tasks such as beverage preparation, setting tables, folding napkins, and maintaining cleanliness.
- Adhering to telephone etiquette in accordance with the manager's Standard Operating Procedures (SOP).
- Ensuring consistent product quality and presentation as established by the company and the manager.
- Achieving sales targets through the upselling of beverages and food items while maintaining high customer satisfaction.
- Ensuring compliance with hygiene regulations, health and food safety standards, risk management protocols, and maintaining a safe working environment for all employees, especially during deliveries.
- Assisting the RM in planning strategies to ensure the successful execution of the company business plan.
- Managing inventory, including ordering, receiving, and stocktaking, with daily completion of Food Safety Management System (FSMS) monitoring forms.
- Upholding proper food handling, sanitation, and infection control procedures at all times.
- Delivering the Company brand promise and providing exceptional customer service consistently.
- Possessing in-depth knowledge of the restaurant/bar menu and its recipes.
- Performing additional responsibilities as assigned by the restaurant manager or designated personnel.

**Requirements:**
- Commitment to delivering high levels of customer service and a willingness to go the extra mile.
- Ability to work effectively under pressure in a fast-paced environment.

**Contact:**
For a career pathway chat, please call 97333729.
Send your CV to: [email protected]

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Role and Responsibilities

1. To ensure the overall cleanliness and tidiness of the guest rooms and public areas to ensure a welcoming hospitality.

2. Collection and signing in and out the keys for assigned areas.

3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.

4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements.

5. Replenishing of room supplies and toiletries for guest rooms and check-out rooms to ensure guests’ satisfaction.

6. Cleaning and maintaining the maid pantry and service area daily.

7. Removal of all dirty service trays & trolleys, cutleries and crockeries from guest corridors.

8. To check that all room status is the same as the Room Attendant daily report.

9. Responsible for cleaning of 15 rooms daily on average.

10. Reporting of any maintenance defects to the housekeeping office.

11. Reporting of any lost and found to the relevant department for their necessary actions.

12. Reporting of all irregularities spotted to the hotel management/direct supervisor.

13. Performing of ah-hoc duties as per requested by the hotel management/direct supervisor.

Requirements

1. Able to work in islandwide locations.

2. Able to work OT including weekends and public holidays.

3. Excellent interpersonal skills.

4. Ability to prioritise daily job tasks to ensure smooth operations.

5. Adhere to personal grooming and hygiene standards to ensure professionalism.

6. Candidates without experience are welcome to apply.

If interested, please Call/WhatsApp us 8896 2338 for any enquiries.

We are seeking a friendly and enthusiastic Service Crew to join our team at our bakery. The successful candidate will be responsible for providing excellent customer service, taking orders, preparing food and drinks, maintaining a clean and organized store, and ensuring customer satisfaction.

Responsibilities:

- Greet customers and provide excellent customer service

- Take customer orders accurately and efficiently

- Prepare food and drinks according to standard recipes and procedures

- Ensure that food and drinks are served in a timely and friendly manner

- Maintain cleanliness and organization of the bakery

- Handle cash and credit card transactions accurately

- Assist in inventory management and ordering supplies when necessary

- Follow all health and safety guidelines and regulations

- Work as a team player to ensure customer satisfaction

Qualifications:

- Previous experience in a customer service role, preferably in a food service environment

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Excellent communication and interpersonal skills

- Ability to work a flexible schedule, including weekends and holidays

- Ability to stand for long periods of time

- Basic math skills and proficiency in cash handling

- Knowledge of food safety and sanitation regulations

Nearest MRT Stations to our outlets:

- Orchard MRT

- King Albert Park MRT / Sixth Avenue MRT

If you have a passion for providing exceptional customer service and enjoy working in a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity to join our team!

• Well Established Company
• Basic $3500 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central
• Working days : Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• To maintain and develop relationships with existing clientele
• To source for new potential customers
• To follow up on any sales enquiries, submission of quotations and evaluation of customer requirement
• Any other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma with at least 2 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Gemini Personnel , we are two time award-winning manpower consulting group

As part of their regional expansion, we are hiring Project Lead to be part of our growing team

You will play a critical role in ensuring the success of the project survey for guest experience and delivering valuable insights to our clients.

By effectively managing the project, coordinating with stakeholders, and analyzing data, you will contribute to the growth and development of the organization.

This role shall be responsible for overseeing and managing the execution of a survey project focused on tourist and visitor experiences.

Involve coordinating with various stakeholders, ensuring project timelines are met, and delivering high-quality research insights.

Key Responsibilities:

Project Management:

Develop and implement comprehensive project plans and timelines.

Monitor project progress and identify potential risks or challenges.

Ensure timely completion of project deliverables.

Coordinate with internal and external stakeholders, including research teams, clients, and vendors.

Survey Design and Implementation:

Collaborate with research teams to design and develop effective survey instruments.

Oversee the deployment and administration of surveys to target audiences.

Manage data collection and quality control processes.

Data Analysis and Reporting:

Oversee the analysis of survey data to extract meaningful insights.

Prepare detailed reports summarizing key findings and recommendations.

Present findings to clients and stakeholders in a clear and concise manner.

Client Management:

Build and maintain strong relationships with clients.

Address client inquiries and concerns in a timely and professional manner.

Provide regular updates on project progress and deliverables.

Team Management:

Lead and manage a team of researchers and field staff.

Plan and manage part-time surveyor resources.

Assign tasks and delegate responsibilities.

Provide mentorship and guidance to team members.

Handle disciplinary issues as needed.

Operational Planning:

Create and manage project rosters to ensure efficient allocation of resources.

Develop and implement operational procedures to streamline project execution.

Qualifications:

Diploma Bachelor's degree in market research, sociology, psychology, or a related field.

Minimum 3 years of experience in project management, preferably in the market research or tourism industry.

Strong understanding of survey methodology and data analysis techniques.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Strong organizational and time management skills.

Proficiency in relevant software tools (e.g., survey tools, data analysis software).

Familiarity with qualitative and quantitative research methods.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Responsibilities:

• Develop and implement comprehensive marketing strategies to promote the cocktail club.
• Manage digital marketing campaigns, including social media, email marketing, and website content.
• Create and oversee the production of marketing materials such as flyers, posters, and online graphics.
• Analyse market trends and customer behaviour to refine marketing tactics.
• Monitor and report on the effectiveness of marketing campaigns and initiatives.
• Identify and establish partnerships with local businesses, influencers, and brands that align with the club's image.
• Negotiate and manage partnership agreements to maximise mutual benefits.
• Collaborate with partners on co-branded events and marketing efforts.
• Develop and manage corporate event partnerships to host corporate gatherings, team-building events, and networking functions at the cocktail club.
• Create tailored marketing packages for corporate clients, highlighting the club's unique offerings and event capabilities.
• Ensure high standards of service and experience for corporate clients, maintaining strong relationships for repeat business.
• Monitor the success of corporate events and seek feedback to continuously improve offerings and customer satisfaction.
• Maintain relationships with key stakeholders to foster long-term collaborations.
• Plan and execute in-house and external events to attract new customers and retain existing ones.
• Coordinate all aspects of event management, including logistics, budgeting, and vendor negotiations.
• Work with the operations team to ensure seamless event execution.
• Promote events through various marketing channels to maximise attendance and engagement.
• Collect and analyse feedback from events to improve future experiences.

Job Requirements:

• Bachelor’s degree in Marketing, Business, Hospitality, or a related field.
• 3-5 years of experience in marketing, preferably within the hospitality or entertainment industry.
• Proven track record in managing successful marketing campaigns and partnerships.
• Excellent communication and interpersonal skills.
• Strong project management and organisational skills.

The Food & Beverage Manager will assist Restaurant Manager to oversee manage the daily operations of the restaurant.

Supervisory Responsibilities:

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor or Master degree in Hospitality or FnB.
• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program required.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Executive cook's job description including:

• Menu development: Creating menus that meet quality standards and suit the venue.
• Food preparation: Overseeing food preparation and ordering, and helping the kitchen team prepare food.
• Kitchen operations: Managing all back of house functionality, including inventory, ordering, and budgeting.
• Leadership: Training and managing the cooking staff, and ensuring the kitchen runs smoothly.
• Special menus: Working with the restaurant manager and banquet manager to prepare special menus for events.
• Financial planning: Monitoring menu profitability and food costs, and budgeting for staff and equipment.

Executive chefs should have a range of skills, including:

• Attention to detail.
• Creativity.
• Leadership and management skills.
• Organizational and multitasking abilities.
• Understanding of health and safety regulations.
• Knowledge of flavors, textures, and cooking methods.

You are a working chef who can prepare food quickly and maintain hygienic practices. You should be able to work in a fast-paced environment, and be able to stand for long periods of time.

Are you passionate about creating memorable dining experiences and thrive in a dynamic environment? Join our talented team, where we prioritize exceptional service, teamwork, and career growth in the vibrant world of hospitality!

Position: Waiting Staff (Full/Part-Time)

Location: Central, Singapore

Work Schedule: 5-Day Work Week

What You'll Do:

• Deliver exceptional customer service and ensure a memorable dining experience for every guest.
• Serve food promptly and professionally, ensuring timely, accurate order fulfillment.
• Work closely with the kitchen team to ensure smooth coordination.
• Support daily operations, opening and closing, table setup, order-taking, preparation, the safe management of all equipment, and ensure that the restaurant is in prestine condition always.
• Demonstrate comprehensive knowledge of the menu to upsell and enhance guest experience.
• Uphold high standards of sanitation and safety.

Who You Are:

• Experienced: 1-3 years in a similar role.
• Knowledgeable: Familiar with relevant cuisine and beverage pairings.
• Flexible: Comfortable working shifts, including weekends and public holidays.
• Work Rights: Singaporean and SPRs only

Why Join Us?

• Competitive salary .
• Career advancement opportunities within the Group.
• A supportive, inclusive team culture.

If you’re ready to make a mark in hospitality with us, we’d love to hear from you! Apply now and bring your passion to our table!

ILS Hospitality

W/A: +65 89431726

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities

• Handle operations in the cruise division which includes planning and arranging ground transportation, hotel bookings, shore excursions and other related services.
• Assist with field work when cruise ships or guests are in town.
• Work over the weekends and during public holidays may be required when cruise ships or guests are in town.
• Assist with the planning of ground operations prior to ship / guests’ arrival.
• Manpower planning for staffing on the ground during field operations.
• Create new and unique tour programs.
• Provide invoices for accounting to close after each cruise assignment.
• Assist with ad-hoc duties assigned.

Requirements

• Proficient in MS Office
• Able to work during weekends and public holidays when required

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Essential Duties and Responsibilities

- In charge of Administration

- Management of promoting Japan as a tourism/MICE destination through online/offline campaigns and trade fairs to Singapore market

- Collecting and acquiring knowledge related to the market in charge, grasping issues, considering countermeasures

- Supporting Executive Director, assigning tasks to subordinates, and providing guidance to them

- Planning and implementing several projects for Singapore market

- Collecting and analyzing data & information about Singaporeans’ travel trend to Japan

- Other ad hoc duty will be assigned

Requirements

- Bachelor’s Degree and above required

- Full-time work

- Have business-level skills in Word, Excel, and PowerPoint

- Have a practical experience and a knowledge of inbound tourism in Japan and management work in Japan

- Have a native-level Japanese language proficiency which is sufficient to communicate with relevant parties and laws, internal regulations, and other relevant parties in Japan

- Have a skills of conversational level English which is necessary to carry out work in Singapore- Have broad-range of knowledge about Japan and its tourist attractions based on your experience in Japan

- Have a responsibility and fairness as a person in charge of office administrative work

- Always plan ahead, have accuracy of work, work promptly and have negotiation and presentation skills

- Ability to multi-task and work as a team

The above duties and requirements are subject to change, including some supplemental additions to the above.

Monthly salary mentioned below includes the housing allowance which can be maximum $3,980.

Remuneration will be determined according to JNTO regulations.

Interested applicants are invited to send a resume by 1:00 PM (SGT) on 15 Nov 2024.

Required to attend the interview for the next screening process which will be held for 1 hour designated from 18 to 22 Nov 2024.

We are currently looking to expand our hospitality team to manage the day to day operations of a prestige clubhouse. This clubhouse is focusing in Fine Art Exhibits, private dining and lifestyle concierge service for C suite level private members.

Role:

1. Meet and greet VIP guests and offer assistance throughout their stay.

2. Being able to deal with queries and complaints as soon as you are made aware of them.

3.Control the operation on a day-to-day basis ensuring all operating standards are in place

4. To maintain and develop excellent service standards and consistent customer service focus.

5. Collate and establish a large range of information regarding food & beverage and feedback to meet and exceed guest’s expectations.

6. Support the team for a seamless arrival and departure experience at clubhouse

The remuneration package will depend on individual background experience.

Server Responsibilities:

· Engage with members in a friendly manner.

· Ensure members are enjoying their drinks and meals and take action to correct any problems.

· Help food preparation and setup when necessary.

Requirements:

· Experience providing excellent customer service in a fast-paced environment.

· A positive attitude and ability to work well under pressure with private chefs and internal staffs

· Able to perform high-quality work while unsupervised.

· High school diploma and above.

· Ablity to speak English and Chinese

Birmingham Academy is a dynamic, thriving, diverse Private Education Institution in Singapore which has been in operations for over 2 decades. We currently have students enrolled in our Diploma and Advanced Diploma in Hospitality Management courses. This is an adjunct/ Part Time position with the possibility of converting to a Full-time Position depending on students’ feedback.

QUALIFICATIONS, EXPERIENCE AND ATTRIBUTES

Job Descriptions:

• Plan, prepare and deliver instructional activities that facilitate active learning experiences.
• Assist in developing schemes of work and lesson plans.
• Establish and communicate clear objectives for all learning activities.
• Prepare classroom for class activities.
• Provide a variety of learning materials and resources for use in educational activities.
• Identify and select different instructional resources and methods to meet students' varying needs.
• Instruct and monitor students in the use of learning materials and equipment.
• Use relevant technology to support instruction.
• Observe and evaluate student's performance and development.
• Assign and grade classwork, homework, tests and assignments.
• Provide appropriate feedback on work.
• Encourage and monitor the progress of individual students.
• Maintain accurate and complete records of students' progress and development.
• Update all necessary records accurately and completely as required by law, district policies and school regulations.
• Prepare required reports on students and activities.
• Manage student behaviour in the classroom by establishing and enforcing rules and procedures.
• Maintain discipline in accordance with the rules and disciplinary systems of the school.
• Perform certain pastoral duties including student support, counselling students with academic problems and providing student encouragement.
• Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations.
• Participate in department and school meetings.
• Keep updated with developments in the subject area, teaching resources and methods and make relevant changes to instructional plans and activities.
• Any other duties assigned by HOS or DOS

Job Requirements:

• Candidate must possess at least a bachelor’s or master’s degree in hospitality/Tourism/Hotel Management
• At least 3 - 5 Years of working experience in the related field is required.
• ACTA / ACLP / SDALT teaching qualification would be an added advantage.
• Strong passion for teaching
• Ability to share industry experience.
• Must be current with learning methods and strategies.
• Must be student oriented. And enforce strict attendance requirements.
• Excellent presentation and communication skills
• Have good organizing & planning skills, high work standards, and able to adapt to changes.
• Able to problem solve, have high-stress tolerance & good decision-making skills.

ABOUT BIRMINGHAM ACADEMY

Birmingham Academy Pte Ltd, RBN200306960N, was incorporated on 23rd July 2003. It is officially registered, according to Singapore Statutory Requirement, with the Accounting and Corporate Regulatory Authority (ACRA).

It is also registered with the Ministry of Education as a private school according to the Singapore Private Education Act in July 2003.

In September 2010, Birmingham Academy successfully migrated to Singapore’s Enhanced Registration Framework (ERF) as a Private Education Institution (PEI), with the Committee for Private Education (CPE).

Birmingham Academy is a 4-Year EDUTRUST certified Institute.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Oversee FP&A team to ensure timely and accurate data is updated and maintained
• Lead FP&A team in completing and analysing company’s financial, such as P&L Analysis, cost variance analysis and budget vs. actual performance analysis
• Perform financial analysis/modelling, such as cash flow forecast, project evaluations, cost benefit calculations, and investment appraisals.
• Using Microsoft Excel to build financial models for strategic scenario analysis.
• Participate in cross-functional projects to drive process improvements and cost efficiencies.
• Ensure compliance with internal financial policies and procedures.
• Assist in the identification and management of financial risks within the business.
• Support internal and external audit processes as needed.
• Identify opportunities for process improvements in the FP&A function and work with the team to implement changes.
• Support management during ad hoc projects and other required activities.

Requirements:

• Preferably 3 years of FP&A experience preferably in F&B industry
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The Hospitality Operations Executive is a versatile and adaptable individual who plays a vital role in ensuring smooth operations across various operation departments within our organization. You will be trained to work in Rooms Division and F&B Division.

Responsibilities:

• Actively rotate and support different operational departments as needed.
• Demonstrate a willingness to learn and participate in on-the-job training programs.
• Provide excellent customer service in all assigned areas.
• Maintain a high standard of cleanliness and organization in assigned areas.
• Adhere to all safety and hygiene protocols.
• Collaborate effectively with colleagues across departments.
• Exhibit a positive attitude and contribute to a positive work environment.

Qualifications:

• Strong work ethic with a willingness to learn and adapt to new situations.
• Excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks efficiently.
• Team player with a positive and flexible attitude.
• No prior experience necessary, but a willingness to learn is essential.

Benefits:

• On job training will be provided to equip you with relevant skills.
• Competitive salary for the flexibility and skillset
• Recognition program: Earn a "recognition star" once you have completed each department rotation (convertible to monetary rewards)
• Opportunity to develop new skills and gain experience across different areas
• Full-time employment with benefits package.

Working Hours: Monday - Friday (7am - 11am) Excluding Public Holiday

Job Description

1) Wipe clean tabletops (accessible and exposed area only)
2) Clear trash bins from individual workstations
3) Remove trash from office to designated area
4) Designated spot cleaning
5) Sweep / Vacuum / Mopping of Floor
6) Toilet Cleaning
7) Pantry Cleaning

Job Requirements

1) Cleaning experience preferred
2) Available immediately
3) Positive attitude, hardworking with pleasant personality

Interested please WA 8896 2338

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

• Located near BOON LAY MRT
• Training Provided
• Uniform Provided
• able to work on FRI, SAT, SUN & PH , 11am to 11pm
• SINGAPOREAN ONLY

Responsibilities:
• Clean food waste on the crockery (Plate, bowl, spoon, etc.)
• Place all the crockery into the dishwasher for cleaning
• Other ad-hoc duties as required

Please call or WhatsApp 8896 2338 for more information