Alliance Française de Singapour is a local non-profit educational and cultural organization, affiliated with the international network of Alliances Françaises. With a mixed team of Singaporeans and French, and more than 4,000 members of all ages, the Alliance Française de Singapour fulfills its mission of teaching the French language and promoting French and Francophone cultures by offering various activities in its language center, gallery, theater and library.

We are looking for a professional and customer service oriented Receptionist cum Admin Assistant to join our team.

Responsibilities

Provide Front desk reception service for the office which includes handling all incoming calls and managing internal & external customers timely and professionally.

Receive and greet all visitors professionally and in a courteous manner.

Maintain a tidy and presentable reception area with necessary stationery and materials (e.g., pens, forms, brochures).

Address admin-related queries in-person and/or via phone/email in a timely, accurate and professional manner.

Receive, sort, and distribute mail/deliveries in a timely manner.

Provide, in-person and via phone/email, basic and accurate information relating to Alliance Française de Singapour’s general & cultural activities.

Maintain office security by following safety procedures.

Ensure that all the main doors (general areas) are duly locked securely after office hours.

Manage translation services, including quoting service fees, collecting payment and issuing receipts.

Advise clients on the different types of membership, account creation, collecting payment and issuing membership cards.

Assist with calling clients for surveys, including post registration call-back exercises.

Provide administrative support to the team and support ad hoc tasks as required.

Other tasks and duties assigned by management.

Qualifications & Experience

Minimum 1-2 years of work experience in office management and receptionist roles

Able to work independently without much supervision

Strong organizational and multi-tasking skills

Pro-active and attention to detail

Singaporean / PR

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Cluster Assistant Accountant assists the Cluster Accountant in the supervision of the Hotel finance office, pertaining to all computerized accounting systems, month-end closing reports and general ledger reconciliation.

What will I be doing?

As the Cluster Assistant Accountant, you will be responsible for performing the following tasks to the highest standards:

• Reconcile General Ledger accounts and review problematic accounts. Direct staff in follow-up of accounts.
• Assist with month-end closing process as directed. Mainly focus on Accounts Payable, Cost Control and General Ledger function.
• Ensure all reports are submitted promptly such as weekly bank reconciliation, balance sheet reconciliation and etc.
• Conducts and track Hotel Outlet’s beverage inventories on monthly basis.
• Prepare weekly and monthly food & beverage reports.
• Work with Cluster Accountant and assist in the supervision of Hotel Finance Accounts Payable teams, assigning tasks and giving guidance, monitoring accuracy.
• Assisting on quarterly GST submission.
• Handle special project assignments as requested by the Cluster Director of Finance or Assistant Director of Finance.
• Perform other duties and responsibilities as assigned or required.

What are we looking for?

A Cluster Assistant Accountant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Diploma in Accounting or Finance or equivalent.
• 2-3 years of relevant experience, preferably in the Hospitality industry.
• Good organizational skills, attention to details and good interpersonal skills.
• Flexible with working hours and able to work on weekends and public holidays when required.
• Proficient in English to meet business needs.
• Proficient in Microsoft Windows, Word, Excel, etc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

All high skills as a hair dresser. (Cut, color, perm, highlight, Balayages, shampoo and blow, Rebonding, customer service, etc..)

We are looking for someone who can create the best hair salon environment together with the relationship of trust with our customers. And Hairdressers who want to learn Japanese beauty techniques are welcome

Tasks & Responsibilities:

-Daily scheduling of work for technicians

-Preparation of quotations and servicing contracts

-Develop and carry out an efficient documentation, filing system, scanning and photocopying for both paper and electronic records

-Handling of customers enquiries and feedback

-Liaising with suppliers and checking of equipments/parts stock

-Other small duties in between when necessary

Requirements:

-Competency in MS Office

-Able to converse in Chinese and English

-Able to write in English

-Commit to a 5-day work week (9-6pm)

Whatsapp @ 8511 7037 for more details

World Scientific Education is seeking a Marketing intern to join its young and vibrant team. The successful candidate will have hands on exposure to a variety of campaigns through social media, direct marketing, media outreach, online event organization.

At the end of the program, students will go away with an understanding of how a Children's Education publisherreaches out to and engages their target audience, be it the distribution channels, parents or kids themselves.

Responsibilities

• Design and creation of collaterals including web banners, videos for social media
• Copywriting to jazz up descriptive book blurbs
• Design of interactive online activities to engage a target audience
• Research on bloggers, influencers, academic and professional bodies in support of marketing

TO CUT HAIR PERM HAIR HAIR TREATMENT AND ALSO ASSIST JUNIOR

OUR HAIR SERVICES NOT ONLY ENHANCES YOUR NATURAL BEAUTY, IT ALSOALLOWS YOU TO DISCOVER A NEWFOUND LEVEL OF CONFIDENCE WHEREVER YOU GO, WHATEVER YOU DO

Responsibilities:

Manage quality related activities throughout the design, project execution, assembly and testing phase.

• Perform Quality Control Activities as required to ensure product conformance with relevant industry standards and specifications.
• Work closely with the project team in failure investigation of product.
• Adhere to safety policies and procedures in accordance with Safety Management System. Including:

1. Active participation and contribution in safety meetings.
2. Report all hazardous and unsafe acts.
3. Actively promote positive safety culture.

• Adhere to Quality policies and procedures in accordance with the Quality Assurance System. Including:

1. Compliance to work instructions.
2. Raising corrective actions for all non-conformance.
3. Identifying areas requiring improvement and/or audit.

• Implement and work in accordance to the Quality Management System manuals and procedures.
• Performs in process checks/inspections in accordance to industrial specifications.
• Ensure on-time calibration is carried out for all in-house inspection, testing equipment/devices and maintenance of all calibration records as per document control process.
• Identifying and feedback areas of improvement in the current operational processes.
• Perform documentation (eg. Work Instruction, Process/equipment checklist, etc) review and update when required.
• Participate in internal audits when required.

Requirements:

• Degree or Diploma in Engineering/Electrical and Electronics.
• Possess in-depth knowledge in ISO9001, 14001 & 45001.
• At least 3 years experience in electronics industry.
• Working experience in electricl/electronics industry will be added advantage.
• Work wells under pressure.
• Good interpersonal skills.
• Willingness to learn new skills.
• Able to work OT.

We are looking for a highly skilled and motivated Senior FPSL Consultant to join our team and play a pivotal role in transformation projects.  You will work as a consultant on customer projects which will hone your skills and expand your experience every step of the way. Based on your skills and ambitions, you will work in different phases of the project. During the project delivery phase, you will work with domain experts to gain business and technical knowledge while supporting project planning and execution.

Key Responsibilities

For the successful delivery of SAP Fioneer implementation projects, the following consulting key areas are expected to be covered:

• Strong solution background/hands-on experience with SAP FSI Analytical solutions like S/4HANA for Financial Products Subledger (FPSL).
• Requirements gathering and management.
• Design of functional and technical concepts in the area of financial (subledger-) accounting with experience in banking/insurance regulations
• Data Modelling
• Data Integration
• Training and knowledge transfer
• Demonstrated ability to work well in teams, with positive interactions with colleagues and customers while solving complex problems.

FPSL Functional skills

FPSL Component Expertise in the following areas:

• Data Load Layer
• FPSL Data Model
• Result Data Layer
• FPSL Derivation Framework
• Primary Data Sources
• S/4 GL Integration

Profound Functional/Business Expertise and good knowledge of the FPSL Core processes:

• Register
• Day-End
• Period-End
• GL Prep & GL Send

FPSL Technical skills

ABAP Development Expert with deep knowledge in:

• Object oriented ABAP
• FPSL CVPM processes
• Derivations

Performance analysis

Level 3 root cause analysis of FPSL standard & custom code

Profound Knowledge of the HANA Database

Expert in SQLProfound Knowledge in raising OSS incidents and searching of relevant SAP notes in SAP portal.

• Min 7+ years working as a Technical FPSL Consultant with a large component expertise in FPSL, ABAP developer skills and a good functional expertise.
• University degree in Technology, Finance, Computer Science, Economics, Accounting, or relevant areas of studies.
• Strong analytical and technical skills as well as excellent planning and organisational skills.
• Customer-centric mentality, willing to go the extra mile for the customer, and will break down all barriers to ensure customer success.
• An enthusiasm to learn, and willingness to adapt to change and always look for ways to fully leverage your abilities no matter the task at hand.
• The adaptability to succeed in agile, cross-functional teams, with excellent written and verbal communication, organisational and interpersonal skills.

You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation.

At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of a competitive compensation package and progression opportunities based on merit.

Job Descriptions

• Receiving and ordering product.
• Making prep recipes and menu products to spec.
• Properly labeling, dating, covering and refrigerating prepped items for the line.
• Performing opening, closing & side duties – setting up, stocking, and breaking down all kitchen equipment and prep, line, expo stations.
• Maintaining a clean and organized kitchen, line, expo, dish room and back dock.
• Cleaning dishes and operating a dish machine.
• Practicing safety and sanitation standards.
• Having a sense of urgency.
• Stocking products.
• Recycling products.
• Properly reading items printed on order tickets or automated Kitchen Display System.
• Assembling orders - double checking product quality and specs.
• Demonstrating impeccable product knowledge.
• Involved in handling all re-cook, special prep, long ticket, large party/voucher group procedures.
• Communicating professionally with co-workers and Front-of-the-House staff.
• Acting as a liaison between the Heart-of-the-House and Front-of-the-House staff.

Benefits

• Staff Meal / Uniform

Working hours

• 5 days / 44hours per week

Our Salon and Location:

Our salon is located at FAJAR SHOPPING CENTRE in the vincinity of Bukit Panjang for more than 20 years. We are now looking for a skilled hairstylist to join our team.

Job Description, Role and Responsibilities:

.. Have advance hair cutting skills and ability to design and create styles and fashions.

.. Have acquired the relevant skills to perform perming for both men and ladies, including auntie perm.

.. Skillfull experiences in handling all salon equipment for Digital Perm, Ceramic Perm and so on.

.. Also is skillfull in hair rebonding and straightening.

.. Very skillfull experiences in colour hairs with the advance knowledge in mixture of colours to match customers' desired requirements.

.. Very Knowledgeble in evaluating hair scalps and texture. And the ability to use the scanner for analysis and recommendation.

.. Have excellent knowledge with Hair Products and their applications.

.. Possess exellent communication and interpersonal skills with convincing abilities.

.. Able to handle customer independently to fullfill customers' satisfaction.

.. Confident, Self-motivation and Team Co-Operation are essential

.. Ability to communicate in multi languages is an advantage.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations.

What will I be doing?

As the Front Desk Manager, you will be responsible for performing the following tasks to the highest standards:

• Familiar with and understand the front desk system, assisting staff to solve problems in the system.
• Able to perform all Front Desk Agent Tasks. Ie. check-in and check out guests in accordance to brand standards.
• Take on Duty Manager shift in the event Assistant Front Desk Managers are not available.
• Adhere strictly to standard cash handling procedures, be sure to understand float balancing procedures and managing cash, credit card transactions, all other forms of payment correctly.
• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive, with a positive, clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
• Actively take part in training where and when required, attending formal training sessions and on the job training to ensure standards and develop skills and abilities.
• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
• Take on an active role in ensuring effective communication and work as a team in order to reach goals and targets with other Front Office departments.
• Effectively communicate and coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties.
• Handle complaints promptly and efficiently, taking the necessary action, and handing over any follow-up where appropriate to the next Manager on Duty.
• Follow-up with all guests to ensure satisfaction with problem resolution.
• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.
• Ensure that VIP guests are treated personally and recognized as an individual.
• Coordinate with Guest Relations and In Room Dining to arrange in-room amenity set-ups according to VIP level and for special occasions – e.g. Birthdays and Honeymoon.
• Drive Upsell opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton’s brand standards.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Apply Forbes 5 star Travel Guide standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
• Liaise with Sales, Reservations and the Business Development team to handle corporate and group guests
• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International
• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.
• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken.
• Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible.
• Adhere to the hotel’s security and emergency policies and procedures.
• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations and be a part of the Company Emergency Response team (CERT)
• Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues.
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 5 years of Front Office experience in the hotel, leisure, and/or retail sector
• At least 3 years of Duty Manager background
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Create and execute a strategic project sales plan that expands our customer base and extends the company's business as set

Meet with potential clients and grow long-lasting relationships that address their needs. Set objectives, train and coach foremen, and monitor their performance.

To Lead maintenance, minor work/project teams, advice remedial proposal, manpower, materials, equipment, tools, consumables, height access equipment and other necessary equipment to undertake the following as

The team maintain buildings by making repairs and performing safety checks. Maintain the day to day operations of the building. Perform routine preventive maintenance. Minor Work team performs small values repair under SORs. Ability to work under pressure situations and exercise good judgements. Ability to read and understand test equipment, measuring devices and safety manuals. To carry out any other duties and responsibilities as assigned. Perform as a driver to pick up and drop workers and purchase materials when necessary

He prepares quotations, coordinate repair works schedules, liaise with the subcon / repair work team to start and complete the works. Any other works assigned by management

Capabilities and behaviours

A good team player with strong analytical and leadership skills

Possess good technical knowledge of building works and M & E will be advantage. Possess good communication skills and be able to relate to different levels of people.

Ability to plan, organise and supervise a team of technicians and contractors in carrying out planned and ad-hoc maintenance work.

Possess strong leadership and interpersonal skills with good command of spoken and written English

Must be prepared to perform shift duties and work on weekends and public holidays

Educations & Experience

Prior experience in building operations in commercial buildings will be an added advantage.

NITEC and above or relevant studies.

Team oriented and good interpersonal skills.

Able to perform 12 hour shift and standby duties.

Only shortlisted candidates will be informed

This is a computer generated document. No signature is required

54 Hume Avenue Summer Hill #06-04 Singapore 596231 Tel: 6969 9028 E: [email protected]

Ong GC Consulting Pte Ltd

UEN 201716698N

BCA Registered Contractor (for public sector works) – CR06 (L1) , CR01 (Single Grade)

To Lead maintenance, minor work teams, advice remedial proposal, manpower, materials, equipment, tools, consumables, height access equipment and other necessary equipment to undertake the following as

The team maintain buildings by making repairs and performing safety checks. Maintain the day to day operations of the building. Perform routine preventive maintenance. Minor Work team performs small values repair under SORs. Ability to work under pressure situations and exercise good judgements. Ability to read and understand test equipment, measuring devices and safety manuals. To carry out any other duties and responsibilities as assigned.

He prepare quotations, coordinate repair works schedules, liaise with the subcon / repair work team to start and complete the works

Capabilities and behaviours

A good team player with strong analytical and leadership skills

Possess good technical knowledge of building works and M & E will be advantage. Possess good communication skills and be able to relate to different levels of people.

Ability to plan, organise and supervise a team of technicians and contractors in carrying out planned and ad-hoc maintenance work.

Possess strong leadership and interpersonal skills with good command of spoken and written English

Must be prepared to perform shift duties and work on weekends and public holidays

Educations & Experience

Prior experience in building operations in commercial buildings will be an added advantage. Diploma and above or relevant studies.

Team oriented and good interpersonal skills.

Able to perform 12 hour shift and standby duties.

Only shortlisted candidates will be informed

Roles & Responsibilities:

- Manage assigned branch operations

- manage the beauticians assigned to the branch

- Responsible to promote the company's services and products to customers

- To build and maintain relationships with customers, and manage to convert them into long-term customers

- Willing to keep exploring in the beauty industry- treatments, procedures, and technology

- Manage and provide training and guidance to beauticians when necessary

- Able to do sales reports and analyses for management, and suggest the solution

Requirements:

- Good interpersonal skills, service-oriented, and able to multi-task

- Good working attitude and enjoy meeting people

- Fluent in English and Mandarin, prefer spoken and written

- Self-motivated in achieving sales targets

- Minimum 5 years working experience

Job Description:

-Oversee and coordinate logistics operations

-Direct, optimize, and coordinate full order cycle

-Liaise and negotiate with suppliers, manufacturers, retailers, and consumers

-Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency

-Resolve any arising problems or complaints

-Supervise, coach, and train warehouse workforce

-Meet cost, productivity, accuracy, and timeliness targets

-Maintain metrics and analyze data to assess performance and implement improvements

Requirements:

-Proven working experience as a logistics manager for FMCG trade

-Record of successful distribution and logistics management

-Demonstrable ability to lead and manage staff

-Excellent analytical, problem-solving, and organizational skills

-Ability to work independently and handle multiple projects

Reporting directly to the CEO, this position oversees fund-raising, marketing & corporate communications, volunteer management and service excellence efforts in St Luke’s Hospital (SLH).

Responsibilities and Duties:

Corporate Partnerships

• Key account holder for Foundation Churches and Christian organizations.
• Conceptualize and develop strategic partnerships with corporate partners and schools to help SLH achieve its vision and mission through volunteerism and/or donations.

(a) Fund-Raising

a) Donor management, engagement and cultivation.

- Strategize and oversee fund-raising projects

- Secure new corporate and individual donor accounts as well as strengthen existing donors

- Achieve the SLH’s fund-raising targets

- Oversee the adherence to government and statutory compliances relating to charities’ fund-raising activities

(b) Volunteer Management

- Strategize and oversee volunteer programmes for SLH

- Identify and forge partnership with corporates and schools to increase our volunteer pool

- Evaluate the impact of volunteers in advancing SLH’s mission & vision

Communications

a) Branding

- Oversee SLH’s Corporate identity and Brand audit

- Strategise and grow the corporate profile of SLH

- Promote the brand initiatives, programs and services of SLH

b) Communications

- Inculcate brand values and behaviours, through hospital updates, awards, stories and other narratives and grow employee brand advocacy

- Oversee internal and external corporate communications

- Oversee media relations

c) Marketing

- Develop marketing strategy for SLH to advance its strategic goal

- Drive SLH’s marketing strategies to achieve market position and business growth

Service Excellence

- Oversee overall patient experience and service quality at SLH

- Develop the strategy and plan to achieve the desired SLH service excellence

- Oversee the investigations of all patient/NOK complaints and ensure timely resolution

Corporate Services

- Provide Secretariat support to Board and Executive Committee

- Oversee major corporate events such as annual general meeting, fund-raising events, charity dinner, media lunch, anniversary and annual dinner

Job Requirements:

· At least 15 years’ of relevant working experience in corporate communications, public relations, fund-raising and volunteer management preferably in healthcare or social service organization

· Strong in planning and execution with the ability to drive processes and implementation

· Outstanding written and oral communication skills

· Strong negotiation and analytical skills with the passion to excel

• Greet guests in a friendly and warm manner

• Engage and build a relationship with the customer to create a memorable experience for the customer

• Make recommendations to customers based on their preferences

• Arrange the seating of customers

• Handle reservation arrangements

• Maintain cleanliness of the restaurant

We are an interior design firm specializing in high end residential design.

We are looking for a resourceful, numerate, multitasker to be the right hand to our CEO.

The candidate should be equally comfortable liaising with our high-end client base as well as coordinating/ directing our contractors. Ours is a fast paced, dynamic environment. We are a closeknit friendly team and we are looking for someone who can support our existing operations and help us develop further.

Job Description & Requirements:

This is not a design role and the candidate does not require any design experience but an interest in design and the home is essential to be able to support the design team.

Responsibilities include but not limited to:

· Liaise with vendors, suppliers, contractors

· Project purchasing

· Logistics and Inventory management

· Sales Admin & Office Admin

· HR Coordination

· Liaise with/ support the finance team

· Liaise with outsourced IT

· Business Development

· Events organization

Skills and experience required:

· Possess at least a Degree/Diploma

· Minimum of 5 years’ relevant experience

· Strong Experience in project purchasing, sales admin support, general office management functions are required

· Well versed with MS Words, Excel, PowerPoint and Outlook is a must. Familiarity with HR and accountancy softwares and Canva is an advantage.

· Meticulous, have an eye for detail and an inquiring mind

· Self-motivated, Pro-active and with a good work ethic

· Good communication skills

· Relates to people of all levels and enjoys working in an innovative and fast pace environment

· Enjoys working independently as well as in a team

· Singaporeans & PRs only

Interested candidates, please email your resume to [email protected] and [email protected].

Company Overview

We are an 11-year-old Asian Fusion Restaurant, dedicated to providing our customers with an exceptional dining experience. Our focus is on delivering high-quality food, excellent service, and a warm and welcoming atmosphere.

Position Overview

We are currently seeking an energetic and passionate Floor Captain to join our team. The ideal candidate will have a strong service orientation, excellent communication skills, and a deep knowledge of wine sales. As an Floor Captain, you will play a vital role in ensuring the smooth operation of our restaurant and contributing to its growth and success.

Responsibilities

Assist the Restaurant Manager in overseeing daily operations and ensuring a high standard of service delivery.

Supervise and support the restaurant staff, providing guidance and training as needed.

Help create and maintain a positive work environment that fosters teamwork and professional growth.

Manage customer inquiries and complaints, ensuring prompt resolution and customer satisfaction. Handle reservations properly and promptly. Check through dietaries and allergies properly.

Monitor and maintain restaurant cleanliness, hygiene, and appearance to meet industry standards.

Assist in developing and implementing marketing strategies to attract and retain customers.

Collaborate with the Restaurant Manager in creating and updating menus to reflect current culinary trends and customer preferences.

Ensure compliance with all health and safety regulations.

Maintain accurate records of sales, inventory, and expenses.

Assist in conducting regular staff performance evaluations and providing constructive feedback.

Stay updated on industry trends, new products, and competitors to identify opportunities for improvement and growth.

Qualifications

Minimum of 2 years of experience in a similar role in the food and beverage industry.

Strong knowledge of wine sales and a passion for the culinary arts.

Excellent communication and interpersonal skills.

Proven leadership and team management abilities.

Ability to multitask and work effectively in a fast-paced environment.

Strong problem-solving skills and attention to detail.

Knowledge of health and safety regulations and best practices.

Proficient in using restaurant management software and MS Office suite.

Benefits

We offer a competitive salary package, with 5.5 day work week. Joining our team means being part of a dynamic and mature restaurant that values its employees.

How to Apply

To apply for this position, please send your resume, cover letter, and references to [email protected]

Please include "Restaurant Captain Application" in the subject line.

We thank all applicants for their interest, but only those selected for an interview will be contacted. We are an equal opportunity employer.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Profound knowledge of different kinds of beverages

l Ability to manage numerous tasks, assign responsibilities and display high patience

Must be able to work night shift or split shift

Must be able to work extra hours or weekend if needed